EIOEIR HC-20G Stick Vacuum Cleaner User Manual

EIOEIR HC-20G Stick Vacuum Cleaner

Stick Vacuum Cleaner

Specifications:

• Ergonomic handle
• Outlet filter cover
• Dust tank release button
• Dust tank
• Bin lid release button
• Metal tube release button
• Metal tube
• Motorized floor brush release button
• Electronic brush with multi-surfaces
• On/Off switch
• Detachable battery pack
• Indicator lights
• Adjust power level (7 levels)
• Auto mode switch
• Adapter
• Hair scraper
• Mini motorized brush
• Crevice tool
• 2 in 1 brush tool
• Wall mount

Safety Instructions

1. Do not replace the power cable if damaged. If the device is dropped, have a qualified person check it before using it again.
2. Contact the customer service of the local distributor, manufacturer, or a qualified person for any problems or repairs.
3. Dispose of the device correctly to be environmentally friendly. Contact your local authorities or recycling centers for more information.

Installation :
To install the battery:

1. Insert the battery into the bottom of the main body until it clicks.
2. To remove the battery, press the battery release button and pull it out.

Before First Use:
Unpack the appliance and dispose of the packaging materials properly.

Frequently Asked Questions (FAQ):

1. Can I replace the power cable myself if it gets damaged?
   No, it is forbidden to replace the power cable by yourself if it is damaged. Please ask a qualified person to check it before using it again.

2. What should I do if the device is dropped?
   If the device is dropped, have a qualified person check it before using it again. Internal damage could cause accidents.

3. Who should I contact for problems or repairs?
   Please contact the customer service of the local distributor, manufacturer, or a qualified person for any problems or repairs.

4. How should I dispose of the device?
   To be environmentally friendly, please dispose of the device correctly. Contact your local authorities or recycling centers for more information.

Stick vacuum cleaner User manual
Read this instruction carefully before use.

IMPORTANT WARNINGS

PLEASE READ THE SAFETY INSTRUCTIONS CAREFULLY BEFORE USE AND KEEP FOR FUTURE REFERENCE.

Safety instructions:

• Do not use near stairs or on the balconies. This machine does not have any avoidance sensors.

• This unit can be used by children from 8 years old and people with physical, sensory or mental skills or lack of experience and knowledge provided they have been placed under supervision or have received instructions for using the machine safely and that they understand the dangers. Children should not play with the appliance. The cleaning and maintenance by the user should not be made by children without supervision.

• This device is intended for domestic use only.

• This unit is suitable for low to medium felt back carpets. It is not suitable for uneven floors or mixed carpets.

• Remove side brush at the under-carpet cleaning to protect the side brush.

• If the adapter’s power cord is damaged, the adapter must be discarded.

• Recharge batteries only with the charger supplied by the manufacturer. Use the device with the batteries specifically created for this purpose. The use of any other batteries could cause an explosion or fire.

• Please use an adapter to use this product only.

• Do not use on wet or greasy dust.

• Before use, keep fragile items (glass, light, etc.) and other objects that could entangle the brushes(long hair, plastic bags, rope, wire, etc.).

• Do not sit on the machine and do not put heavy things on it.

• WARNING: Make sure the unit can function freely in the
  room (it is not blocked by an obstacle, it cannot fall over) and that there is no obstacle on which the device may tip and create a risk of danger (such as lighted candles or a vase filled with water).

• Regularly clean the machine.

• Empty the dust container.

• Load the machine without using it for three months.

• Recharge only in the situation of a low power alarm or when the power is turned off. Use it after fully charged.

• The battery must be removed from the apparatus prior to its disposal; the device must be disconnected from the mains when removing the battery;

• Do not dispose of batteries with household waste. Eliminate them in accordance with local regulations.

• Recharge the battery / the robot only with the adapter provided with the device.

• · The cable of this adapter external flexible cannot be replaced; in case of damage to the cord, it is necessary to put the adapter discarded and replaced by an adapter of the same model.

• The appliance must be disconnected from the supply mains when removing the battery.

• This appliance comes included with batteries that are non-replaceable.

• Do not expose the battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130℃ may cause explosion.

• WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.

• WARNING: Risk of entrapment hazard. Keep loose clothing, hair, finger, etc. away from the motorized brushes and nozzles.

• WARNING: the plug must be removed from the socket-outlet before cleaning or maintaining the appliance.

IMPORTANT

• It is forbidden to replace the power cable by yourself if damage.
• If the device is dropped, please ask a qualified person to check it before using it again. Internal damage could cause accidents. For any kind of problems or repairs, please contact the customer service of the local distributor, manufacturer or a qualified person to avoid danger.

Disposal and environmental responsibility
In order to be environmentally friendly, we encourage you to have your device correctly. You can contact your local authorities or recycling centers for more information.

DESCRIPTION OF THE DEVICE

1. Ergonomic handle.
2. Outlet filter cover.
3. Dust tank release button.
4. Dust tank.
5. Bin lid release button.
6. Metal tube release button.
7. Metal tube.
8. Motorized floor brush release button.
9. Electronic brush with multi-surfaces.
10. On/Off switch.
11. Detachable battery pack.
12. Indicator lights.
13. Adjust power level (7levels）.
14. Auto mode switch.
15. Adapter.
16. Hair scraper.
17. Mini motorized brush.
18. Crevice tool.
19. 2 in 1 brush tool.
20. Wall mount.

INSTRUCTIONS TO INSTALLATION

Metal Tube

1. Insert the metal tube into the main body until a click sound is heard.
2. Press the metal tube release button and remove the tube.

Tube telescopic
Press the button on the telescopic tube and slide to get an ideal length .

Floor Brush Installation

1. Insert the motorized brush on the end of the tube until a click is heard.
2. Press the motorized floor brush release button to remove the motorized floor brush.

Battery Installation

1. Install the battery into the bottom of the main body until it clicks.
2. Press the battery release button and pull it out.

BEFORE FIRST USE

Unpacking the appliance and disposing of the elements

• Remove all packing material around the appliance and the protective elements inside the appliance compartments.
• Carton board and sheets of paper are recyclable. They must be thrown in the collection bins provided for this purpose.
• Materials bearing the symbol are recyclable: > PE <= polyethylene; > PS <= polystyrene; > PP <= polypropylene
• This means that they can be recycled by depositing them into appropriate collection containers.
• Other packaging elements (adhesive, fasteners, etc.) must be disposed of with household waste.

PRODUCT OPERATION

Charging

Plug adapter into charging port and then plug the other side of the adapter into the power outlet.

Note:

• Charge the battery before the first use.
• It is better to charge the battery fully in the first 3 times.
• Do not charge the battery for extended periods, as this may damage the battery.

Indicator Lights (All green color)

• (A) During charging, the battery icon flickers, and power data goes up.

• (B) During discharging or running.
  Power data goes down, pls recharge the unit once to 0%.

• (C) Mode change
  Default Auto mode when turning on the machine, icon “A” lighting while icon “-” and “+” off. Power adjusted by itself as per dust volume.

• Press icon “A” then change to manual mode. Icon “A” off while icon “-” and “+” lighting. Total 7 speed, adjust by yourself.

INSTRUCTIONS TO USE

Cleaning Accessories

• Motorized floor brush: Suitable for rugs and hard floors.
• Long crevice tool: for cleaning the trash in the corners, gaps, baseboard edges, and other hard-to-reach places.
• 2 in 1 brush tool: Use the brush to clean upholstered surfaces, keyboards, lamps, curtains, blinds, vents, etc. Perfect for cleaning hair and dust inserted on the fabric. Use the crevice portion to do the ordinary cleaning task. To switch between the brush and crevice portion, press the button on the accessory and slide the brush up or down.
• Mini motorized brush: Suitable for bed and sofa.

Start to Work

1. Select the appropriate accessory to use according to the different cleaning tasks.
2. Press the ON/OFF switch, and the machine will start to work. Press it again to stop.
3. Press the speed control button to adjust 7 suction power levels.

Wall mount installation:

1. Keep the bottom line of the wall mount at least 120cm to the floor.
2. Screw fixing then hangs on the unit in the wall mount holder.

CLEANING AND MAINTENANCE

Dust Container and Pre- motor Filters Cleaning
Note: Clean the dust container and filters monthly to maintain the performance.

1. Press the dust bin release button to open the dust tank cover, then empty the trash.

2. Hold back the dust tank release button and then release the bin from main body.

3. Hold the dust tank, remove inlet HEPA filter and then lift out the filter mask.
   Twist anticlockwise and pulling out the inner separator.

4. Wash all components under running cold water.

5. Completely dry the filter before reassembling.

Post-Motor Filter Cleaning

1. Turn the outlet filter cover counter to remove it.
2. Lift out post-motor sponge.
   Note: Clean the post-motor filter every month.

Floor Brush Cleaning

1. Remove the clip， Take out the roller brush.
2. Remove the hair and debris around the brush roller by fingers or knife.
3. Wash the brush roller under running water.
4. Completely dry the brush roller before assembling.
5. Put the roller brush back，Install the clip back.

TROUBLESHOOTING

If you encounter a problem with your device or if you suspect the device is not working properly, you can make a few simple checks before calling a technician.

the dust container and clean the filter.
Loss of aspiration|

• Check to see if the openings are clogged. Unplug and clean if necessary.
• Make sure the filter is correctly installed. Empty the dust container and clean the filter.

The motorized brush does not turn|

• Unplug the unit, check for clogged hair or dirt. If necessary, remove the rotating shaft from the power brush by unlocking the latch, clean and reposition the shaft by performing the reverse procedure.
• Make sure that the axle has been properly inserted into the power brush and the latch is in the locked position. The device may need to be recharged. Connect the device to the charger. The battery indicator will turn GREEN when charging is complete.

The battery indicator lights flicker while in Use| The motorized brush is blocked. Turn off the vacuum and remove any object blocking the brush.

For any other problems occurring in your device: contact Customer Service.
E-mail Support: eioeirservice@outlook.com

CAUTION: The power brush contains electrical connections, do not immerse in water for cleaning.

Display board status description

Charging

Display board status

• Display the current battery percentage.
• Battery indicator flashes.

The indicator light is always on when it is fully charged, and it will shut down after unplugging.
Discharge state
Display board status

• Display the current battery percentage.
• At the same time, the outer ring lights change colors according to different gears.

Error state
Error type| Error description
0| The battery is low and needs to be charged
E1| Dust induction is abnormal or needs cleaning
E2| Motor short circuit
E3| Motor overload
E4| Motor over temperature
E5| Battery voltage is low
E6| Charging overcurrent or overvoltage
E7| The main motor is not running.

Tips: Once the E1 error code is displayed, please remove the dust bin, and clean the dust induction window.

TECHNICAL CHARACTERISTICS

• Power supply: Rechargeable battery
• Motor max. power : 450W
• Battery: Li-ion DC 28.8V 2500mAh
• Charging time: 5 hours
• Capacity of the dust bin: 0.5 L
• Speed levels: Auto & Manual (7 speed)
• Product Dimensions: 250 x 1160 x 230mm
• Net weight : 3.2 kg

Battery charging signal

1. It may take you a prolonged time for charging under the following circumstances:
2. Recharge immediately after the vacuum cleaner has stopped operating.
3. Always recharge the vacuum cleaner after each usage no matter how long it has been used.
4. Unplug when not charging.
5. When not in use for more than two months the vacuum cleaner should be disconnected from the power supply. To ensure a longer service life, the vacuum cleaner must be charged once every two months.
6. The vacuum cleaner or adapter may become hot during charging so take the necessary precautions to avoid contact.

DISPOSAL

1. The presence of this logo on the product means that disposal of 2012 on electrical and electronic equipment (WEEE). the device is governed by Directive 2012/19 / EU dated 4 July.
   Any hazardous substance in electrical or electronic equipment can have a potential impact on the environment and health during recycling. Consequently, at the end of the useful life of the device, it should not be disposed of with municipal unsorted waste. Your role as final consumers is crucial in terms of reuse, recycling, and obtaining other types of value creation from this. You have the choice of different collection systems and exchanges organized by local authorities (recycling centers) and distributors. It is your duty to use these opportunities.

2. At the end of battery life:

3. This appliance contains batteries that are non-replaceable.

4. Used batteries must be supported by a selective collection system in order to be recycled thus reducing the impact on the environment.

5. When the battery reaches its end of life, you must place it in an appropriate selective collection system that will handle its destruction and/or recycling.

• If the battery acid has leaked, avoid contact with skin, eyes, and mucous membranes! The liquid that leaks from the battery can cause rashes. If acid still had contact with the skin, immediately flush the affected areas with clean water and consult a doctor immediately.
• The batteries must be installed with the correct polarity +/-.
• Do not recharge non-rechargeable batteries because of the risk of explosion.

IMPORTANT: Under no circumstances should you throw the device or battery on a public road.
The warranty does not cover product wear parts, no problems or damage resulting from:

1. Surface damage due to normal wear of the product.
2. Defects or damage due to contact of the product with liquid and due to corrosion caused by rust or the presence of insects.
3. Any incident, abuse, misuse, modification, unauthorized removal, or repair;
4. Any improper maintenance operation, not in accordance with product instructions or connection to improper voltage.
5. Any use of accessories not supplied or approved by the manufacturer. The warranty is void if the elimination of the plate and/or the product serial number.

Thank you for choosing EIOEIR! We strive to provide you with the best quality products and services in the industry. Should you have any issues, please don’t hesitate to contact us.
E-mail Support: eioeirservice@outlook.com
Made in China

Documents / Resources

| EIOEIR HC-20G Stick Vacuum Cleaner [pdf] User Manual
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