Dimplex DIAM14E Optiflame Wall Fire Instruction Manual

OPERATING
INSTRUCTION MANUAL

DIAM14E Optiflame Wall Fire

Dimplex Optiflame Wall Fire
Models: Diamantique DIAM14E
8/53706/0 ISSUE 3 OCN 11937

This product is only suitable for well insulated rooms or occasional use.
The product complies with the required Product Safety, Electromagnetic Compatibility and Environmental Standards. This product is fully compliant with LVD, EMC. RoHs and EcoDesign Directives

CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR DAMAGE AND MAY INVALIDATE YOUR GUARANTEE

Important Safety Advice

• When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following:
• If the appliance is damaged, check with the supplier before installation and operation.
• Do not use outdoors.
• Do not use in the immediate surroundings of a bath, shower or swimming pool.
• Do not locate the appliance immediately above or below a fixed socket outlet or connection box.
• Do not use this heater if it has been dropped.
• Do not use if there are visibe signs of damage to the heater.
• Use this heater on a horizontal and stable surface, or fix it to the wall, as applicable

Warning: This heater must not be used for anything other than normal domestic household purposes in the country where it was purchased from a recognised commercial retailer.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge as long as they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be undertaken by children without supervision.
Children of less than 3 years should be kept away from the appliance unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/off the appliance, provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understanding the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
Do not use this appliance in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a fire risk exists when the appliance is accidentally covered or displaced.
In the event of a fault, unplug the appliance. Unplug the appliance when not required for long periods.
The appliance must be positioned so that the plug is accessible. If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard. Keep the supply cord away from the front of the appliance.
Warning: Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided. Warning: To reduce the risk of fire, keep textiles, curtains, or any other flammable material a minimum distance of 1m from the air outlet.
Caution: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present. This instruction can be found at www.dimplex.co.uk
Caution: Choking may be caused by swallowing small loose fuel bed media (crystal, vermiculite) accidently. Keep them away from children all the time.
Warning: In order to avoid overheating, do not cover the heater. Do not place material or garments on the appliance, or obstruct the air circulation around the appliance, for instance by curtains or furniture, as this could cause overheating and a fire risk.
The appliance carries a Do Not Cover label or the Warning Symbol shown here on the right. This symbol indicates that it must not be covered. Do not cover or obstruct the heat outlet grill in any way. This is located above the flame window on the appliance.
Warning: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN

1. Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the oesophagus.
2. If you think batteries might have been swallowed or placed inside any part of the body seek immediate medical attention
3. Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.
4. Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.

WARNING
KEEP OUT OF REACH OF CHILDREN Swallowing can lead to chemical burns, perforation of soft tissue, and death. Severe burns can occur within 2 hours of ingestion. Seek medical attention immediately.

CAUTION: No obvious symptoms
Unfortunately, it is not obvious when a button or coin battery is stuck in a child’s oesophagus (food pipe).
There are no specific symptoms associated with this. The child might:

• cough, gag or drool a lot;
• appear to have a stomach upset or a virus;
•  be sick;
•  point to their throat or stomach;
• have a pain in their abdomen, chest or throat;
• be tired or lethargic;
• be quieter or more clingy than usual or otherwise “not themselves”;
• lose their appetite or have a reduced appetite; and
• not want to eat solid food/be unable to eat solid food.

These sorts of symptoms vary or fluctuate, with the pain increasing and then subsiding.
A specific symptom to button and coin battery ingestion is vomiting fresh (bright red) blood. If the child does this seek immediate medical help.
The lack of clear symptoms is why it is important to be vigilant with “flat” or spare button or coin batteries in the home and the products that contain them.
Dimplex Optiflame Wall Fire
Models: Diamantique DIA14E
Thank you for choosing a Dimplex electric fire.

General Information

Unpack the heater carefully and retain the packaging for possible future use, in the event of moving or returning the fire to your supplier.
The fire incorporates a flame effect, which can be used with or without heating, so that the comforting effect may be enjoyed at any time of the year. Using the flame effect on its own only requires little electricity.
Before connecting the heater check that the supply voltage is the same as that stated on the heater.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation of the flame effect. This is normal and should not be a cause for concern.

Technical Information

Model No: DIA14E

Auxiliary Electricity Consumption
In Standby Mode| el SB| 0.42| 0.44| W

with mechanic thermostat room temperature control.
Fitting Product – see Fig. 3, 4 & 5
WARNING: Do not allow children to climb or hang from the product, as a falling appliance can cause injury or death.
THIS APPLIANCE MUST BE INSTALLED A MINIMUM OF 850MM FROM THE FLOOR, THIS IS TO KEEP THE FUEL BED PIECES OUT OF THE REACH OF YOUNG CHILDREN TO WHOM THEY MAY POSE A CHOKING HAZARD.
NOTE: Wall fixings provided are for a block wall only, fitting to a wall or partition of a different construction will require special fixings that are not provided with this product. The installation of the product requires a reasonable
level of DIY skills. Please read this guide thoroughly before commencing the installation and if in doubt, seek help from a competent person.
Please follow the steps below.

1. Remove the wall hanging bracket from the product as shown in Fig. 3.
2. Take the wall hanging bracket and place it against the wall in the location where you wish to fit the product and mark the wall with a pencil through the holes of the bracket.
3. Remove the bracket and drill two holes where you marked in ‘Step 2’ (the fittings provided require holes to be 6mm in diameter and 35mm deep)
4. Inset the wall plugs ensuring they are flush with the surface of the wall, then hold the wall bracket over  the holes and fix in place with the screws provided, as shown in Fig. 4.
5. Hang the product onto the bracket.
6. Look under the product and see the ‘L-Bracket’ shown in Fig. 5. Mark the wall through the hole in the ‘L-Bracket’ and remove the product.
7. Drill the hole marked out in ‘Step 6’ and insert a wall plug, then rehang the product on to the wall hanging bracket. (the fittings provided require holes to be 6mm in diameter and 35mm deep)
8. Secure the product by fixing the ‘L-Bracket’ to the wall with the screw provided. as shown in Fig. 4. Drilling the holes for the bracket at 1190mm above floor level will leave the body of the product 850mm above floor level. This can be increased if desired.
9. Check to product to ensure it is secure.
10. Open the ‘Fuel Bed’ media and place on the fuel bed of the product.

Electrical connection
WARNING – THIS APPLIANCE MUST BE EARTHED.
This heater must be used on an AC ~ supply only and the voltage marked on the heater must correspond to the supply voltage. Before switching on, please read the safety warnings and operating instructions.

Operating The Product

Controls: See Fig. 3

| Icon| Display| Function| Description
---|---|---|---|---
A| | –| Power / Standby| Press once to turn the product ‘ON’.
Press a second time to put the product into ‘STANDBY’ (When returning from ‘STANDBY’ mode the product will return to previous settings unless the product has
B| | | Sleep Timer| Press multiple times to change the ‘SLEEP TIMER’ in 0.5 hr increments from 0.5 hr to 8.0 hr before turning off.
The remaining time on the ‘SLEEP TIMER’ displays. (This icon is Green in Colour)
C| | Flame Effect| ‘FLAME EFFECT’ button cycles the unit sequentially through the 4 setting, LOW FLAME, HIGH FLAME, DEMO MODE and OFF.
| Low Flame| This setting will run the flame effect at a low brighness level. (The display will show F1)
| High Flame| This setting will run the flame effect at a high brighness level. (The display will show F2)
| Demo Mode| This setting will slowly pulse the flame effect between low and high brightness. (The display will show FP)
–| Off| This will turn the flame effect off. If the heater is running, the display will activate and remain active to read the set temperature and show if the product is on LOW HEAT/ HIGH HEAT/COOL BLOW.
D| | Colour Theme| ‘Colour Themes’ are setting which change the colour of the fuel bed there are eight different themes
| Theme 1| Theme 1 is a ‘Demo Mode’ this setting will scroll throught all of the colour settings you can ‘Pause’ this demo mode by pressing the ‘Brightness Button’ /  in which case the display will read 1.p to ‘Unpause’ press the ‘Brightness Button’ /  in which case display will read 1
| Theme 2-8| Themes 2-8 are preset colours that remain static.
E| | –| Bright- ness| This button switches themes 2-8 between full brightness and half brightness. This button also interacts with the product when set on theme as perviously described above
F| | Heat| ‘HEAT’ button cycles the unit sequentially through the 4 settings: LOW HEAT, HIGH HEAT, COOL BLOW and OFF. The heat setting will be indicated by an icon in the floating display see Fig.1.

When the flame effect is ‘ON’ the floating display will turn off after 5 seconds, however if the heater is be- ing used independantly of the flame effect. The low heat or high heat icon will appear continuously in the floating display.

|

Low Heat

| This setting will run the heater at ‘LOW HEAT’ this setting will be indicated by the ‘LOW HEAT’ icon and the letters ‘LO’ appearing in the display. (This icon is Orange in Colour)
|

High Heat

| This icon in the floating display indicates ‘HIGH HEAT’ this setting will be indicated by the ‘HIGH HEAT’ icon and the letters ‘HI’ appearing in the display. (This icon is Red in Colour)
|

Cool Blow

| This icon in the floating display indicates ‘COOL BLOW’ this setting will be indicated by the ‘COOL BLOW’ icon and the letters ‘CB’ appearing in the display. (This icon is Blue in Colour)
–|

Off

| This switches the heater and blower ‘OFF’, no icon will be displayed in the floating display. Note the blower will run for 10-20 seconds after being turned off this is to ensure the product cools down safely.
G| | –|

Temp Down

| Press multiple times to lower the heater temperature in 10C increments. The lowest temperature that can be set 50C.
Note: Once you stop at your desired temperature this will flash 3 times, then the display will show the room temperature as detected by the product. If the set temperature is lower than the detected room temperature the heater will not activate.
H| | –| Temp Up| Press multiple times to increase the heater temperature in 10C increments. The highest temperature that can be set 370C.
Note: Once you stop at your desired temperature this will flash 3 times, then the display will show the room temperature as detected by the product. If the set temperature is lower than the detected room temperature the heater will not activate.

User Modes:

Mode Name /Discription| Action (Actions cannot be input by remote control)
---|---
Change Celsius (0 C) to Fahrenheit (0 F)| Press both 3 Dot Button ( )  and 2 Dot ( ) on the unit and hold until beep is heard and display flashes. (To revert back to Celsius repeat this action)
Disable/Enable Heat Options| Hold both 1 Dot Button ( ) and Flame Button ( ), on the unit, for 2 seconds, when the heater has been disabled the display will read “–” and beep. To enble heat repeat this action.

Operating The Product

Remote control – see Fig. 3
The maximum range of use is ~ 5metres.
Warning: It takes time for the receiver to respond to the transmitter.
Do not press the buttons more than once within two seconds for correct operation.
Battery information – see Fig. 3

1. To activate the remote control remove the battery isolation strip, which is used to ensure your remote control reaches you fully charged.
2. Remove the screw, follow the instruction on the back of the remote to release the battery housing. Slide the battery cover open. Install Lithium battery in the battery holder. The positive (+) side of the battery faces up. Close the battery cover and replace the  screw
3. Only use CR2025 or CR2032 size of batteries.

Discard leaking batteries
Dispose of batteries in the proper manner according to provincial and local regulations.
Any battery may leak electrolyte if mixed with a different battery type, if inserted incorrectly, if all the batteries are not replaced at the same time, if disposed of in a fire, or if an attempt is made to charge a battery not intended to be recharged.

Maintenance

WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER.
Cleaning
Before commencing cleaning, unplug the heater and allow it to cool. For general cleaning use a soft clean duster
– never use abrasive cleaners. The glass viewing screen should be cleaned carefully with a soft cloth. DO NOT use proprietary glass cleaners. To remove any accumulation of dust or fluff the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater.
Light Emitting Diode
This fire is fitted with LED (Light Emitting Diode) lamps. These LED lamps are maintenance-free and should not require replacing during the life of the product.
CAUTION: Assembly, installation and repair of this heater must be carried out by Dimplex or its authorised agent.
Thermal Safety Cut-out
The built-in overheat cut-out, switches off the appliance automatically in the event of a fault! Should this occur switch off the appliance or disconnect the mains plug from the socket.
Remove any obstructions which may have caused the overheating. After a short cooling down phase, the appliance is ready for use again! If the fault should occur again, contact your local dealer!
WARNING: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

Additional Information

Recycling
** At the end of the electrical products useful life it not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.
After Sales Service
Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge provided it has been installed and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.
CAUTION:** Do not use if the heater’s mains power lead is damaged. Such use may cause a hazard. If damaged, the mains power lead must be replaced by the manufacturer or its authorised dealer.
Should you require after sales information or assistance with this product please go to www.dimplex.co.uk and select “Customer Support” or ring our help desk on 0344 879 3588 (UK) or 01 842 8222 (R. O. I.). Spare parts are also available on the web site. Please retain your receipt as proof of purchase.

Tel: 0344 879 3588
Republic of Ireland Tel: 01 8428 222
www.dimplex.co.uk
Dimplex Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
© Glen Dimplex Heating and Ventilation.
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen
Dimplex Heating and Ventilation.

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