CROSSWATER LONDON BT28 Smith Basins Instruction Manual

June 15, 2024
CROSSWATER LONDON

CROSSWATER LONDON BT28 Smith Basins

Product Information

  • Specifications
    • Smith Basins
    • Available Sizes: 24 Top (square), 28 Top (square), 39 Top (Square), 48 Top (Square)
  • Dimensions:
    • 23 5/8 x 10 3/4 x 9 2 1/8 (inches)
    • 27 1/2 x 4 1/2 x 2 1/4 (inches)
    • 39 3/8 x 17 1/2 x 9 2 1/8 (inches)
    • 47 1/4 x 17 1/2 x 9 2 1/8 (inches)
  • Parts Supplied
    • Basin
    • Basin waste
  • Tools Required
    • Tape measure
    • Pencil
  • Safety glasses
    • Spirit level
    • Set square
    • Silicone sealant

Product Usage Instructions

  • Installation – Carriage
    • IMPORTANT: Crosswater London cannot accept responsibility for any injuries caused to those attempting to install this basin without adequate and appropriate tools or resources.
    • Remove the basin and waste carefully from the packaging. Do not drag the basin over rough surfaces or sharp objects.
    • Lift and place the basin into position. Do not drop the basin!
  • Installation
    • Note: This installation guide does not include details of the waste connection. The final decision about the installation of the waste connection should be taken by a suitably qualified contractor.
    • Install the waste according to the installation instructions supplied with the waste.
    • Place the basin in the desired position, making sure the waste hole is aligned.
    • Apply sealant to the inside edge and place into position.
    • WARNING: Do NOT overtighten the waste as this may cause long-term damage to the basin. We recommend using a torque wrench to tighten the waste with a torque force between 25Nm or 18.5 ft/lb and 50Nm or 36.8 ft/lb.
    • IMPORTANT: Basins are designed for installation with MPRO vanities. Basins are not suitable for wall-hung installation without underside support. It is the responsibility of the installer to provide adequate support. Crosswater London cannot be held responsible for inadequate wall-hung installation. Mounting hardware for wall-hung installation is not supplied.
    • NOTE: The basins do not come with pre-drilled tap holes. The semi-punched tap hole is recessed at the back side of the top hole position. For information on how to drill tap holes on a basin, please see Annex A.
  • FAQ
    • Q: Can I install the basin without using a torque wrench?
    • A: While it is recommended to use a torque wrench to tighten the waste, you can use a regular wrench as long as you do not overtighten it. Be careful not to cause long-term damage to the basin.
    • Q: Are the basins suitable for wall-hung installation?
    • A: Basins are not suitable for wall-hung installation without underside support. It is the responsibility of the installer to provide adequate support. Mounting hardware for wall-hung installation is not supplied.
    • Q: Do the basins come with pre-drilled tap holes?
    • A: No, the basins do not come with pre-drilled tap holes. The semi-punched tap hole is recessed at the back side of the top hole position. Please refer to Annex A for information on how to drill tap holes on a basin.

Installation Instructions

Introduction

  • This product has been fully inspected throughout the production process and only leaves our factory after a 15-step QC process.
  • Carefully remove the basin from the box and check that all parts have been supplied.
  • Before beginning installation of the basin please check for any damage that may have occurred during transport. Note: Damage claims cannot be made during or after installation.
  • Improper installation shall result in loss of warranty in case of damage caused by impacts or rubbing against rough surfaces.
  • Before installing the basin prepare a connection of water inlet/outlet.
  • The customer may choose the type and location of the faucets, installation instructions should be supplied by the faucet manufacturer.
  • The installation procedure of the basin may differ from that described in the installation instructions, depending on the installation site.
    • IMPORTANT: Please read these instructions carefully before beginning and retain them for future reference.
  • We do not accept responsibility for any problems that may occur through incorrect installation.

RECOMMENDATIONS:

  • It is recommended to remove the protective packaging after installation of the basin.

Installation notes

  • The installation must comply with all plumbing codesincluding local codes and be installed by a licensed plumbing contractor.
  • Store the basin in a safe place until installation begins to avoid any damage.
  • The new basin must be unpacked and inspected before removing the old fixture.
  • Assemble the basin on a mat to protect against damage to the basin surface.
  • Avoid getting cement, grit, sand or masonry products on to the surface.
  • Protect and cover the products during the installation period to prevent damage from occurring.
  • IMPORTANT: Turn off the main water supply before connecting to any existing pipe work or doing any maintenance.
  • WARNING! Please check for any hidden pipes and cables, electric or otherwise before drilling holes in a wall or floor.

Dimensions

Parts supplied

Tools required

Installation – carriage

IMPORTANT: Crosswater London cannot accept responsibility for any injuries caused to those attempting to install this basin without adequate and appropriate tools or resources.

  • Remove the basin and waste carefully from the packaging.
  • Do not drag the basin over rough surfaces or sharp objects. Lift and place the basin into position.
  • Do not drop the basin!

Installation

  • This installation guide does not include details of waste connection.
  • Final decision about installation of waste connection should be taken by a suitably qualified contractor.
  • Install the waste according to the installation instructions supplied with the waste.
  • Place the basin in desired position making sure the waste hole is aligned.
  • Apply sealant to the inside edge and place into position.
  • WARNING: Do NOT overtighten the waste as this may cause long-term damage to the basin.
  • We recommend using a torque wrench to tighten the waste by using a torque force between 25Nm or 18.5 ft/lb and 50Nm or 36.8 ft/lb.
  • IMPORTANT: Basins are designed for installation with MPRO vanities.
  • Basins are not suitable for wall-hung installation without underside support. It is the responsibility of the installer to provide adequate support.
  • Crosswater London cannot be held responsible for inadequate wall-hung installation.
  • Mounting hardware for wall-hung installation was not supplied.
  • NOTE: The basins are not come with pre-drilled tap holes, the semi-punched tap hole is recessed at the back side of the top hole position.
  • For information on how to drill tap holes in a basin, please see Annex A.

Maintenance

  • Clean the basin regularly with non-abrasive soap and warm water. Fully rinse after cleaning.
  • While Clearstone is highly stain resistant, it is recommended that water-containing additives such as creams, oils, or salts are always drained and rinsed immediately after use.
  • Please note that hair dyes and color cosmetics (eg. mascara, lipstick, face powder) may leave a slight discoloration if not removed immediately.
  • If any strong chemicals come into contact with the basin, remove them and rinse immediately. Water temperature should not exceed 49˚C/120˚F.
  • To remove a fine scratch or a slight mark, use 1500-grade sandpaper. Gently sand the area with water.
  • For best results, limit sanding to the smallest possible area around the scratch. Re-polish the surface afterward using a neutral polishing compound or toothpaste.
  • It may be possible to polish very fine scratches away without using abrasive papers: scrub gently with a soft brush or plastic pad (not a metal scouring pad) and a mildly abrasive cream cleaner.
  • Afterward, scrub the whole area with plenty of clean water and re-polish as before.
  • If the scratch or mark is too deep and cannot be repaired using the above method, it is possible to purchase a repair kit in US-CRK. To remove the scratches, follow the instructions included in the kit.

Warranty

This Crosswater London product is covered by a limited lifetime warranty. For full details, terms and conditions please visit our website.

Tools required

Drilling Tap Hole

  • Place the basin upside down on a stand.
  • Add a layer of protection between the stand and basin to avoid surface damage or scratching.
  • Aim the Ø3mm drill bit at the pilot hole at the back side of the basin, then drill through the pilot hole.
  • Turn over the basin, remove the drill bit from the driller, and change to a suitable hole saw with a pilot bit, then aim the hole saw with a pilot bit at the pilot hole just drilled, and drill through the tap hole.

IMPORTANT:

  1. The drill bit must be held at the right angle to the hole to be drilled.
  2. Secure the basin, go slow and steady, and push it down to drill the tap hole. Any small mistakes can mean that your taps won’t fit onto the basin correctly.
  3. Always inspect your drill bits and hole saws before use. If the tip or edge is damaged in any manner, do not use it as it will most likely cause your material to crack.

References

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