msi MAG 274UPF Gaming Monitor User Guide

msi MAG 274UPF Gaming Monitor

Double your vision, Amplify your joy! Redemption Process

MADE FOR GAMERS & CREATORS

First step
Register your Product

1. Step 1 : Register/Login to MSI Member Center
2. Step 2 : Go to product registration page
3. Step 3 : register a new product
4. Step 4 : Click on the product to learn how to identify the S/N number
5. Step
6. 5-1 : Fill in S/N number
7. Step 5-2 : Fill in CHK number
8. Step 5-3 : Complete the product registration form

Second step

Redeem eligible promotion

• Step 6-1 : Go to “Promotions” and click redeem
• Step 6 -2: Upload product S/N photo and click checkbox, fill in the required information and click Next
• Step 7-1: Check the information you filled, and click “Redeem”

Example of Uploaded Documents

Please make sure you have uploaded 2 items:

1. Invoice/Purchase Proof : 1. Channel Name 2. Purchase Date 3. Purchase Model Name
2. S/N number on the product, not on the package (show like upper example)

Step 5-1 : Click on the Product to Learn How to Identify the S/N number and CHK number

Step 7-2: Wait for the feedback from MSI Customer Service

Keep in mind that all applications might take up to 7 – 14 working days to be verified.

Check your redemption status

Step 8: Select “Promotions” to check the review status

How to re-upload requested documents?

1. Failure redemption step 1:
   If receive the notifications in your mailbox

2. Fail redemption step 2:
   Then go to My Product: click relative promotion

3. Fail redemption step 3:
   Fill in the required information and click “Redeem”

Redeem Complete

FAQ

1. Why there is no any relative promotion in my member center account?

2. Check if your product is eligible model

3. Check if your invoice is in eligible period

4. Make sure the region you live is in the eligible region for the promotion

5. Make sure you purchased the eligible product from MSI partners in your domiciled region

6. What should I do if I received an email inform me that my claim was incomplete?
   Please make sure that you had provide:

7. Invoice/purchase proof which include purchase date, purchase store, and purchase model

8. SN number picture that on the product itself, not on the package

9. How long does it takes to process the application and when will I receive my gift?
   All applications might take up:
   Physical Prize – 8 -12 weeks to delivered after your redemption got approved

10. Why am I not receive any email after my participation?
    If you have not received an email, please check your spam folder and deactivate your email filter.

*Any more question feel free to ask in https://account.msi.com/

References

• Welcome to MSI Member Account Login | MSI Member Center

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