SEALEVEL 8012e Reed Relay Output Isolated User Manual
- June 15, 2024
- SEALEVEL
Table of Contents
- Before You Get Started
- Introduction
- Software Installation
- Physical Installation
- Programming the DIO-16.LPCIe
- Technical Specifications
- Appendix A – Troubleshooting
- SeaIO Device Driver Configuration
- Appendix B – Handling Instructions
- Appendix C – Example Circuits
- Appendix D – 8012e PCB Drawing
- Appendix E – How to Get Assistance
- Appendix F – Compliance Notices
- Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
DIO-16.LPCIe
User Manual | 8012e
Before You Get Started
What’s Included
The DIO-16.LPCIe is shipped with the following items. If any of these items is
missing or damaged, please contact Sealevel for replacement.
- DIO-16.LPCIe Low Profile PCI Express 8 Reed Relay Output / 8 Isolated Input (3-30V)
- Item# 8012e ships with Low Profile PCI bracket
- Item# 8012eS ships with a Standard PCI bracket
Advisory Conventions
Warning
The highest level of importance used to stress a condition where damage could
result to the product, or the user could suffer serious injury.
Important
The middle level of importance used to highlight information that might not
seem obvious or a situation that could cause the product to fail.
Note
The lowest level of importance used to provide background information,
additional tips, or other non-critical facts that will not affect the use of
the product.
High Voltage Warning – USE EXTREME CAUTION!
High voltages will be present on the SeaI/O family of products when high
voltage is connected.
Never handle the printed circuit board when high voltage signals are connected
to the board.
Optional Items
Depending upon your application, you are likely to find one or more of the
following items useful for interfacing the DIO-16.LPCIe to real-world signals.
All items can be purchased from our website
(www.sealevel.com) or by calling
864-843-4343.
Cables
DB44 Male to DB44 Female, 72” Extension Cable (Item# CA185)
The CA185 is a standard DB44M to DB44F extension cable. Extend a DB44 cable or
locate a piece of hardware where it is needed with this six foot (72”) cable.
The connectors are pinned one-to-one, so the cable is compatible with any
device or cable with DB44 connectors. The cable is fully shielded against
interference and the connectors are molded to provide strain relief. Dual
metal thumbscrews secure the cable connections and prevent accidental
disconnection.
DB44 Male to BD37 Male, 72” Cable (Item# CA206)
DB44 Male to DB37 Male Cable, 72 in Length – for 8012.The CA206 is useful for
interfacing the DB44 connectoron the 8012e to the DB37 connector on the TB02
terminalblock.
Terminal Block – DB37 Male and DB37 Female to 27 Screw Terminals (Item#
TB02) (Cable & Terminal Block Kit)
The TB02 terminal block can be used to break out serial and digital DB37
connectors to screw terminals for easy field wiring. The terminal block was
designed with both DB37 male and female connectors, therefore; it can be used
with any DB37 board regardless of the board’s port gender.
Terminal Block Kit – DB37 Male and DB37 Female to 27 Screw Terminals (Item#
TB02-KT)
The TB02-KT terminal block can be used to break out serial and digital DB37
connectors to screw terminals for easy field wiring. The terminal block was
designed with both DB37 male and female connectors, therefore; it can be used
with any DB37 board regardless of the board’s port gender. The TB02-KT ships
with a RoHS compliant TB02 terminal block, a 6” piece of slotted Snap Track,
and two DIN-rail mounting clips.
Terminal Block Kit – TB02 + CA206 Cable (Item# KT111)
Terminal Block KT111 simplifies field wiring requirements by creating a direct
connection between a TB02 terminal block and the 8012 board. The KT111
includes the TB02 terminal block, CA206 cable, ST101 Snap Track and STDIN
mounting clips.
Reference Book
The Digital I/O Handbook – A Practical Guide to Industrial Input and Output
Applications (Item# REF101)
Renowned technical author Jon Titus and president and CEO of Sealevel Systems,
Tom O’Hanlan, clearly explain real-world digital input/output implementation
from both a hardware and software perspective. Whether you are a practicing
engineer or a student, The Digital I/O Handbook will provide helpful insight
you will use again and again.
Introduction
The DIO-16.LPCIe provides 8 optically isolated inputs and 8 reed relay SPST
(single pole-single throw) outputs. The inputs protect the PC and other
sensitive equipment from spikes and ground loop current that can be generated
in industrial environments, while the outputs provide high quality, long
life, low current (10 Watt maximum), dry contact switch closures. Reed relays
are well suited for low current applications.
The relays are normally open and will close when energized.
The board meets the requirements a low profile PCI Express add-in card as
defined by the PCI-SIG in the PCI Express Card Electromechanical Specification
Revision 1.1.
The DIO-16.LPCIe is designed to be used with Windows Operating Systems. The
SeaI/O API (Application Programming Interface) included in Sealevel’s software
provides a variety of useful high-level function calls implemented as a
Windows dynamic link library (.DLL). In addition to the API, SeaI/O includes a
device driver, sample code, and utilities to simplify software development.
Features
- PCI Express x1 compliant
- Eight optically isolated inputs
- Eight Reed relay outputs (SPST)
- Low Profile compliant
- Power (+5V and +12V) and ground provided on connector
Other Sealevel PCI Digital I/O Products
Product | Item# | Description |
---|---|---|
PIO-32.PCI | 8010 | 32 TTL Inputs/Outputs |
PIO-48.PCI | 8005 | 48 TTL Inputs/Outputs |
PIO-96.PCI | 8009 | 96 TTL Inputs/Outputs |
REL-16.PCI | 8003 | 16 Reed Relay Outputs |
DIO-32.PCI | 8004 | 16 Reed Relay Outputs/16 Opto-isolated Inputs |
DIO-32.PCI | 8004H | 16 Reed Relay Outputs/16 Opto-isolated Inputs (10-30V) |
ISO-16.PCI | 8006 | 16 Opto-isolated Inputs |
ISO-16.PCI | 8006H | 16 Opto-isolated Inputs (10-30V) |
REL-32.PCI | 8007 | 32 Reed Relay Outputs |
PLC-16.PCI | 8011 | 8 Form C Relay Outputs/8 Opto-isolated Inputs |
DIO-16.PCI | 8012 | 8 Reed Relay Outputs/8 Opto-isolated Inputs (3-13V) |
DIO-16.PCI | 8012H | 8 Reed Relay Outputs/8 Opto-isolated Inputs (10-30V) |
DIO-32.PCIE | 8004e | 16 Reed Relay Outputs/16 Opto-isolated Inputs |
DIO-32.PCIE | 8004He | 16 Reed Relay Outputs/16 Opto-isolated Inputs (10-30V) |
Software Installation
Windows Installation
Do not connect the hardware until the software has been fully installed.
Only users running Windows 7 or newer should utilize these instructions for
accessing and installing the appropriate driver via Sealevel’s website. If you
are utilizing an operating system prior to Windows 7, please contact Sealevel
by calling 864.843.4343 or emailing
support@sealevel.com to receive access to the
proper driver download and installation instructions.
- Begin by locating, selecting, and installing the correct software from the Sealevel software driver database.
- Type in or select the part number (#8012e) for the adapter from the listing.
- Select “Download Now” for SeaI/O for Windows.
- The setup files will automatically detect the operating environment and install the proper components. Follow the information presented on the screens that follow.
- A screen may appear with text similar to: “The publisher cannot be determined due to the problems below: Authenticode signature not found.” Please click the ‘Yes’ button and proceed with the installation. This declaration simply means that the operating system is not aware of the driver being loaded. It will not cause any harm to your system.
- During setup, the user may specify installation directories and other preferred configurations. This program also adds entries to the system registry that are necessary for specifying the operating parameters for each driver. An uninstall option is also included to remove all registry/INI file entries from the system.
- The software is now installed, and you can proceed with the hardware installation.
To install Sealevel software, you must log in as an administrator or have administrator privileges in Windows. All Sealevel Systems software drivers have been fully tested by Sealevel. Clicking “OK” button to continue.
Physical Installation
Do not install the PCI express board until the software has been successfully
installed.
The Sealevel DIO-16-LPCIe can be installed in any PCIe expansion slot
(x1/x4/x16).
PCI Express x1
Do not install the adapter in the machine until the product software has been
fully installed.
To prevent damage from improper handling, please reference Appendix B – ESD
Handling Instructions.
- Turn off PC power. Disconnect the power cord.
- Remove the PC case cover.
- Locate an available PCIe slot and remove the blank metal slot cover.
- Gently insert the PCIe adapter into the slot. Make sure that the adapter is seated properly.
- Replace the screw you removed for the blank and use it to secure the adapter bracket into the slot. This is required to ensure FCC Part 15 compliance.
- Replace the cover.
- Connect the power cord.
Programming the DIO-16.LPCIe
Sealevel’s SeaI/O software is provided to assist in the development of
reliable applications for the Sealevel Systems family of digital I/O adapters.
Included on the SeaI/O CD are driver functions for use in accessing the I/O as
well as helpful samples and utilities.
Programming for Windows
The SeaI/O API (Application Programmer Interface) provides a variety of useful
high-level function calls implemented in a Windows dynamic link library (DLL).
The API is defined in the help file (Start/Programs/SeaIO/SeaIO Help) under
“Application Programmers Interface”. This help file also includes detailed
information dealing with installation / removal of the software and
information about latency, logic states, and device configuration.
For C language programmers we recommend using the API to access the
DIO-16.LPCIe. If you are programming in Visual Basic, using the ActiveX
control included with SeaI/O is advised.
Samples and Utilities
A variety of sample programs and utilities (both executable and source code)
are included with SeaI/O. Further documentation on these samples can be found
by selecting “Start/Programs/SeaIO/Sample
Application Description”. Information about where the files are physically
stored on your disk is also included in this same file.
Register Layout
Reference the following sections for more information about the meaning and
use of the registers available.
Address | Mode | Mode | D7 | D6 | D5 | D4 | D3 | D2 | D1 | D0 |
---|---|---|---|---|---|---|---|---|---|---|
BasetO | Input Port A | RD | PAD7 | PAD6 | PADS | PAD4 | PADS | PAD2 | PAD1 | PADO |
Baset2 | Output Port C | RD/WR | PCD7 | PCD6 | PCD5 | PCD4 | PCD3 | PCD2 | PCD1 | PCDO |
Reading the Inputs
The inputs are active Low. If no voltage is applied across one of the
differential inputs, it returns a one on that bit. If an AC or DC voltage is
applied, it returns a zero on that bit.
Reading the Outputs
The relay ports return the ones complement of the value that is currently
being used to drive the relays.
When using the API the actual value is returned not the complement of the
value.
Writing the Outputs
The output ports are the only ports that can be written. The relays on a
standard DIO-16.LPCIe are normally open. To close a relay a one must be
written to the appropriate bit.
Interrupts
Interrupts are not currently supported; however they may be added. Contact
Sealevel with your requirements.
Input Ports
Port A is an 8 bit input port connected to optically isolated input sensors.
Each sensor can be used to interface a voltage input and then sense whether
the voltage is on or off. Each sensor is isolated (with respect to a common
ground) from every other sensor and is also isolated with respect to the host
PC ground. This means that signals such as low-level AC line voltage, motor
servo voltage, and control relay signals can be ‘sensed’, or read by the PC,
without the risk of damage due to ground loops or ground faults. Each sensor
input pair has a current limiting resistor that is used to limit the input
current to the optoisolator. The opto-isolator has two ‘back-to-back’ diodes
internally. This allows AC or DC signals to be sensed, regardless of polarity.
When the applied voltage is high enough to cause the LED in the opto-isolator
to turn-on, the output of the opto-isolator goes low (0 volts) and the signal
is read as a low logic level (binary 0)
by the PC. When the input signal is too low to turn on the opto-isolator, the
output goes high, and the port bit is read by the PC as a high logic level
(binary 1). The input impedance of each isolated input is approximately 1500
ohms (factory default). The opto-isolator requires approximately 2 mA to turn
on. The maximum input current is 20 mA.
The input circuits are not intended for monitoring 120-volt AC circuits. In
addition to being too high a voltage for the circuits, it is dangerous to have
that high a voltage on the card.
Input Port Pin Assignments (DB-44 Female)
Port A Bit | Port A Pins |
---|---|
0 | 2,40 |
1 | 3,41 |
2 | 4,36 |
3 | 5,37 |
4 | 6,38 |
5 | 7,42 |
6 | 8,43 |
7 | 9,44 |
The above diagram is representative of how dry contact inputs (or current /
voltage sources) can be monitored by the optically isolated inputs. When
switch 1 above is closed, it will allow current to flow from the power source,
into pin 3 of the DB-44, through the optocoupler, out pin 41, and back to the
power source. If the current flow is between 2 and 20 mA, this input will be
read as logic “0”. All the input associated with all open switches will be
read as logic “1”.
In the diagram above, pins 36-38, and 40-44 are joined, providing a common
return path for the optocouplers. In this case, the interconnections are being
made on the connector itself. In the DB-37 diagram below the return path is
supplied external to the connector. Also for electrical isolation, each input
/ output pair can be powered from an individual power source with no common
present.
Output Ports (Reed Relay)
Reed relays provide very high quality, long life, low current, dry contact
switch closures. Reed relays are not suited for high current applications, and
can be destroyed by inductive load switching, where a spark occurs across the
contacts internally. The relays are normally open, and close when energized.
Output Ports (Reed Relay) Pin Assignments (DB-44 Female)
Port C Bit | Relay | Port C Pins |
---|---|---|
0 | K3 | 10,28 |
1 | K2 | 11,29 |
2 | K1 | 12,30 |
3 | K5 | 13,31 |
4 | K4 | 14,32 |
5 | K6 | 15,33 |
6 | K7 | 16,34 |
7 | K8 | 17,35 |
The above diagram is representative of how lights (or other devices) can be
controlled by the relay outputs.
When relay 2 on the card is closed, it will allow current to flow from the
power source, into pin 12 of the DB44, through the relay, out pin 30, and back
to the power source thereby turning the light labeled “2” on. In the diagram
above, ins 28-30 and 31-35 of the connector are joined, providing a common
return path for the circuit. In this case the interconnections are being made
on the connector itself. In the DB-37 diagram below the return path is
supplied external to the connector. For electrical isolation, each relay can
be wired to an independent isolated circuit.
Power and Ground Pin Assignments (DB-44 Female)
Signal | Pin(s) |
---|---|
Ground | 22,23,24 |
+ 5 Volts | 39 |
+ 12 Volts | 1 |
DB-37 Male Pin Assignment
Via optional DB-44 Male to DB-37 Male 6’ cable, Part Number CA206
Bit | Port A Pins | Port C Pins |
---|---|---|
0 | 2,20 | 10,28 |
1 | 3,21 | 11,29 |
2 | 4,22 | 12,30 |
3 | 5,23 | 13,31 |
4 | 6,24 | 14,32 |
5 | 7,25 | 15,33 |
6 | 8,26 | 16,34 |
7 | 9,27 | 17,35 |
GND | 18,36,37 | |
+12V | 1 | |
+5V | 19 |
The diagram is representative of how dry contact inputs (or current / voltage
sources) can be monitored by the optically isolated inputs. When switch 1
above is closed, it will allow current to flow from the power source, into pin
3 of the DB-37, through the optocoupler, out pin 21, and back to the power
source. If the current flow is between 2 and 20 milliamps, this input will be
read as logic “0”. All the input associated with all open switches will be
read as logic “1”.
The above diagram shows that the common path to the optocouplers is provided
external to the connector.
The common path can be provided at the connector as shown in the DB-44 diagram
above. Also for electrical isolation, each input / output pair can be powered
from an individual power source with no common present.
Technical Specifications
Opto-Insulated Input Ports
Turn On Current | 2 mA |
---|---|
Input Independence | 1500 ohms |
Resistor Power Max | 1 W |
Isolator Diode Drop Max | 1.4 VDC |
Absolute Maximum Input Range | 3-35 VDC/VAC |
Recommended Input Range | 3-30 VDC/VAC |
Isolation | 300 VAC RMS |
Reed Relay Output Ports
Contact Max Power | 10W |
---|---|
Switching Voltage Max DC /Peak AC Resistive | 60V |
Switching Current Max DC /Peak AC Resistive | 0.5A |
Relay Max Operative Time,
including bounce| 1 ms
Relay Max Release Time| 0.2 ms
Isolation| 300 VAC RMS
- Reference Coto Technology Whitepaper “Testing Reed Switches and Relays for Reliability” for more information: http://www.cotorelay.com/Coto_WP__Reliability_Ver_003.pdf
** Minimum hardware timing requirements
Output power
+5VDC Output Current Max | 500 mA |
---|---|
+12VDC Output Current Max | 200 mA |
Power Requirements
PCIe +3.3V Power Rail* | PCIe +12V Power Rail* |
---|---|
Max: 1.6A (8.1W) | Max: 100mA (0.5W) |
Typ: 0.73A (3.6W) | Typ: 50mA (0.3W) |
*Does not include Output Power pins (+5V/+12V)
Environmental Specifications
Specification | Operating | Storage |
---|---|---|
Temperature Range | 0°C – 70°C | -35°C – 100°C |
Humidity Range | 10 to 90% R.H. | |
Non-Condensing | 10 to 90% R.H. |
Non-Condensing
PCB Dimensions
Length | Height (Including Gold fingers) |
---|---|
5.5” (14.0 cm) | 2.68” (7.0 cm) |
Manufacturing
All Sealevel Systems printed circuit boards are built to UL 94V0 rating and
are 100% electrically tested.
These printed circuit boards are solder mask over bare copper.
Appendix A – Troubleshooting
Following these simple troubleshooting steps can eliminate most common
problems.
To install Sealevel Systems Software and hardware in Windows, you must log in
as an administrator or have administrator privileges.
Software
Installation
First, install the software driver and then install the I/O adapter. If the
I/O adapter was installed first, complete the ‘uninstall/reinstall’ steps.
Next, verify that your Sealevel Software is properly installed. This places
the required installation files in the correct locations. In Windows it will
be located here: Start – All Programs – SeaIO
Uninstall/Reinstall
-
Install the most current Sealevel Software.
To obtain the most current software package from Sealevel’s website, download from here.
• Sealevel Software Drivers -
Navigate to the Device Manager (right click on ‘My Computer’ and choose ‘Manage’, then ‘Device Manager’).
-
Look for the SeaI/O Device category and expand it to expose the Sealevel adapter.
-
Right click on the listed adapter and choose ‘Uninstall’.
-
Click on ‘Actions’ and choose ‘Scan for hardware changes’.
Hardware
-
With the system powered down, verify the I/O adapter is seated properly into the slot.
PCI Express Card Edge
-
If a slot seems unresponsive, power the system down and install the I/O adapter on a different slot on the motherboard.
-
Install the Sealevel Software and I/O adapter in another computer.
BIOS
- PCIe adapters are automatically assigned addressing and IRQs by the system BIOS based on availability. Ensure that available IRQs are set to PCI/PNP (this represents ‘Plug and Play’).
- If hardware installation issues persist, remove other bus level devices from your system to verify if this corrects the problem.
Device Manager Verification
Once your Sealevel Software is installed, verify the I/O adapter is properly
enumerated. Navigate to the Device Manager for verification and configuration.
To access the Device Manager, right click on ‘My Computer’ and choose
‘Manage’. When the Computer Management menu appears, choose ‘Device Manager’.
Troubleshooting/Verification Utilities for SeaIO Classic Products
These three utilities were designed to verify the functionality of your
Sealevel digital I/O adapters.
To access these utilities navigate to: Start – All Programs – SeaIO.
VB Test
This utility allows the setting and clearing of individual relays and groups
of relays. It also offers timed activation of relays and monitoring of input
signals.
VCTEST
This utility allows the setting and clearing of individual relays. It also
offers monitoring of input signals.
SeaIOTST
This utility is a Win32 console application designed for testing all calls to
the driver. This utility is very useful for verifying proper SeaIO driver
configuration and hardware adapter settings. A main menu offers choices for
reading and writing ports and setting and clearing relays. This utility also
demonstrates the use of the Notify Input Change API call.
SeaI/O Classic Hardware
This is an example of a properly enumerated SeaI/O digital I/O adapter in
Windows Device Manager.
Right click on the adapter line item under the SeaI/O Device category and choose ‘Properties’. This will show the Properties dialog box, as seen below.
This verifies that the SeaI/O digital I/O adapter (8004) is correctly
enumerated.
To properly configure your digital I/O adapter, please click on the ‘Card
Setup’ tab and refer to the Configuration section of this manual.
SeaIO Device Driver Configuration
Configure your SeaI/O adapter device driver settings by navigating to the
Device Manger and opening the Properties dialog box for the installed SeaI/O
adapter device.
Choose the Card Setup tab. The example below shows a SeaI/O 8004 adapter.
Card Selection Configuration
Sample Interval
This parameter sets the time interval for the timer used by the device driver
to check the adapter for input state changes. To use, your application must
invoke the SeaIO_NotifyInputChange overlapped API device driver call. The
default value on installation is 250,000 microseconds (250 milliseconds).
Setting the sampling rate below 10,000 microseconds is not recommend as this
can heavily tax the host processor. When the Sample Interval parameter is non-
zero, the driver to periodically look at the inputs to see when one changes.
When an input changes, the driver will complete the previously issued
overlapped call. The driver utilizes a recurring timer to notify it to look at
the inputs. The period of time (in microseconds) that occurs between passes of
the driver looking at the inputs is specified in the Sample Interval box.
Additional information on Sample Interval can be located in the SeaIO Software
Information Help file found here: Start – All Programs – SeaIO – SeaIO Help –
Device Configuration.
Logic States
The combo box allows selection of the type of logic that the driver will use:
Positive or Negative. The default selection is Positive logic.
The original SeaIO API treated devices as if they had active low inputs. This
behavior has been revised. The current SeaIO API returns inputs as active
high.
Legacy SeaIO calls are: SeaIO_ReadReg and SeaIO_WriteReg functions.
Their counterparts are: SeaIO_ReadByte, SeaIO_WriteByte, SeaIO_ReadBit,
SeaIO_WriteBit, SeaIO_WriteAllOutputs and SeaIO_ReadAllInputs.
These functions should be used exclusively by new applications.
Positive Logic
PIO cards
Inputs: If the input threshold voltage has not been met the API returns a 0.
If the input threshold voltage has been met the API returns a 1.
Outputs: If a 0 is written to the port the output is 0v.
If a 1 is written to the port the output is 3-5v.
DIO cards
Inputs: If the input threshold voltage has not been met the API returns a 0.
If the input threshold voltage has been met the API returns a 1.
Outputs: If a 0 is written to the port the relay is de- energized.
If a 1 is written to the port the relay is energized.
Negative Logic
PIO cards
Inputs: If the threshold voltage has not been met the API returns a 1.
If the input threshold voltage has been met the API returns a 0.
Outputs: If a 0 is written to the port the output is 3-5v.
If a 1 is written to the port the output is 0v.
DIO cards
Inputs:
If the input threshold voltage has not been met the API returns a 1.
If the input threshold voltage has been met the API returns a 0.
Outputs: If a 0 is written to the port the relay is energized.
If a 1 is written to the port the relay is de-energized.
Additional information for Positive and Negative logic choices can be located
in the SeaIO Software Information Help file found here: Start – All Programs –
SeaIO – SeaIO Help – Logic States.
Appendix B – Handling Instructions
ESD Warnings
Electrostatic Discharges (ESD)
A sudden electrostatic discharge can destroy sensitive components. Proper
packaging and grounding rules must therefore be observed. Always take the
following precautions:
-
Transport boards and cards in electrostatically secure containers or bags.
-
Keep electrostatically sensitive components in their containers, until they arrive at an electrostatically protected workplace.
-
Only touch electrostatically sensitive components when you are properly grounded.
-
Store electrostatically sensitive components in protective packaging or on anti-static mats.
Grounding Methods
The following measures help to avoid electrostatic damages to the device: -
Cover workstations with approved antistatic material. Always wear a wrist strap connected to a properly grounded workplace.
-
Use antistatic mats, heel straps, and/or air ionizers for more protection.
-
Always handle electrostatically sensitive components by their edge or by their casing.
-
Avoid contact with pins, leads, or circuitry.
-
Turn off power and input signals before inserting and removing connectors or connecting test equipment.
-
Keep work area free of non-conductive materials such as ordinary plastic assembly aids and Styrofoam.
-
Use field service tools such as cutters, screwdrivers, and vacuum cleaners that are conductive.
Appendix C – Example Circuits
Input Circuit
Output Circuit
Appendix D – 8012e PCB Drawing
Appendix E – How to Get Assistance
Please refer to Troubleshooting Guide prior to calling Technical Support.
-
Begin by reading through the Trouble Shooting Guide in Appendix A. If assistance is still needed, please see below.
-
When calling for technical assistance, please have your user manual and current adapter settings.
If possible, please have the adapter installed in a computer ready to run diagnostics. -
Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many common questions. This section can be found at http://www.sealevel.com/faq.htm .
-
Sealevel Systems maintains a Home page on the Internet. Our home page address is www.sealevel.com. The latest software updates, and newest manuals are available via our FTP site that can be accessed from our home page.
-
Technical support is available Monday to Friday from 8:00 A.M. to 5:00 P.M. Eastern Time.
Technical support can be reached at 864-843-4343. For email support contact support@sealevel.com.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.
Appendix F – Compliance Notices
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in such case the user
will be required to correct the interference at the user’s expense.
EMC Directive Statement
Products bearing the CE Label fulfill the requirements of the EMC directive
(89/336/EEC) and of the low-voltage directive (73/23/EEC) issued by the
European Commission. To obey these directives, the following European
standards must be met:
- EN55022 Class A – “Limits and methods of measurement of radio interference characteristics of information technology equipment”
- EN55024 – “Information technology equipment Immunity characteristics Limits and methods of measurement”.
United Kingdom Conformity Assessed Statement
****Products with UKCA marking are in conformity with the essential
requirements of the UK Electromagnetic Compatibility Regulations 2016:
- Equipment must be designed and manufactured to ensure that the electromagnetic disturbance generated does not exceed the level above which radio and telecommunications equipment cannot operate as intended.
- The equipment has a level of immunity to the electromagnetic disturbance to be expected in its intended use which allows it to operate without unacceptable degradation of its intended use.
This is a Class A Product. In a domestic environment, this product may cause
radio interference in which case the user may be required to take adequate
measures to prevent or correct the interference.
Always use cabling provided with this product if possible. If no cable is
provided or if an alternate cable is required, use high quality shielded
cabling to maintain compliance with FCC/EMC directives.
Warranty
Sealevel’s commitment to providing the best I/O solutions is reflected in the
Lifetime Warranty that is standard on all Sealevel manufactured I/O products.
We are able to offer this warranty due to our control of manufacturing quality
and the historically high reliability of our products in the field. Sealevel
products are designed and manufactured at its Liberty, South Carolina
facility, allowing direct control over product development, production, burn-
in and testing. Sealevel achieved ISO-9001:2015 certification in 2018.
Warranty Policy
Sealevel Systems, Inc. (hereafter “Sealevel”) warrants that the Product shall
conform to and perform in accordance with published technical specifications
and shall be free of defects in materials and workmanship for the warranty
period. In the event of failure, Sealevel will repair or replace the product
at Sealevel’s sole discretion. Failures resulting from misapplication or
misuse of the Product, failure to adhere to any specifications or
instructions, or failure resulting from neglect, abuse, accidents, or acts of
nature are not covered under this warranty.
Warranty service may be obtained by delivering the Product to Sealevel and
providing proof of purchase.
Customer agrees to ensure the Product or assume the risk of loss or damage in
transit, to prepay shipping charges to Sealevel, and to use the original
shipping container or equivalent. Warranty is valid only for original
purchaser and is not transferable.
This warranty applies to Sealevel manufactured Product. Product purchased
through Sealevel but manufactured by a third party will retain the original
manufacturer’s warranty.
Non-Warranty Repair/Retest
Products returned due to damage or misuse and Products retested with no
problem found are subject to repair/retest charges. A purchase order or credit
card number and authorization must be provided in order to obtain an RMA
(Return Merchandise Authorization) number prior to returning Product.
How to obtain an RMA (Return Merchandise Authorization)
If you need to return a product for warranty or non-warranty repair, you must
first obtain an RMA number.
Please contact Sealevel Systems, Inc. Technical Support for assistance:
Available Monday – Friday, 8:00AM to 5:00PM EST
Phone
864-843-4343
Email support@sealevel.com
Trademarks
Sealevel Systems, Incorporated acknowledges that all trademarks referenced in
this manual are the service mark, trademark, or registered trademark of the
respective company.
© Sealevel Systems, Inc. 8012e Manual | SL9225 12/2022
References
- Sealevel - I/O & Computing Products, Engineering and Manufacturing
- FAQs - Sealevel
- Sealevel - I/O & Computing Products, Engineering and Manufacturing
- Software Driver Search - Sealevel
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