Ariston Andris Electric Water Heater User Manual

June 15, 2024
Ariston

Ariston

Ariston Andris Electric Water Heater

Ariston-Andris-Electric-Water-Heater-Imgg

Warning

  • This manual must only be used by a qualified installer/service technician. Read all instructions in this manual before installing. Perform steps in the given order. Failure to do so could result in substantial property damage, severe personal injury, or death.
  • California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

Notice

  • The manufacturer reserves the right to make product changes or updates without notice and will not be held liable for typographical errors in the literature.
  • The surfaces of these products contacted by potable (consumable) water contain less than 0.25% lead by weight as required by the Safe Drinking Water Act, Section 1417, and are certified as such by IAPMO.

CONSUMER NOTE: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.

WARNING
Install temperature and pressure protective equipment required by local codes. But no less than a combination temperature and pressure relief valve certified as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI221.22, by a nationally recognized testing laboratory that maintains periodic inspection of production of listed equipment or materials. The valve must be oriented, pro-vided with tubing, or otherwise installed so that discharge can exit only within 6 inches above, or at any distance below, the structural floor, and cannot contact any live electrical part. See the instruction manual for more detailed information regarding proper installation and maintenance procedures.

WARNING
Do not apply heat to the fitting(s) when making sweat connection(s)to the water heater. Sweat tubing to adapters before fitting adapters to water connections of a water heater. It is perative that no heat be applied to the water connections as they may contain a nonmetallic material.

WARNING

HOT WATER CAN PRODUCE 3RD DEGREE BURNS
IN 6 S AT 60°C (140°F)
IN 30 S AT 54°C (130°F).
THERMOSTAT WHERE FACTORY
SET BELOW 51,7°C (125 F).

REPLACE THE MAGNESIUM ANODE EVERY TWO YEARS. IN THE CASE OF HARD WATER OR WATER WITH HIGH CHLORIDE CONTENT, REPLACES THE ANODE EVERY YEAR. CONTACT QUALIFIED SERVICE PERSONNEL FOR THERMOSTAT ADJUSTMENT AND/OR ANODE REPLACEMENT.

CAUTION
PRESSURE RELIEF VALVE LIMITING THE PRESSURE TO 1034 kPa (150 P.S.I.) MUST BE INSTALLED.

DANGER
To reduce the risk of electric shock disconnect from the power supply before replacing the temperature-limiting device.

CAUTION
To reduce the risk of electric shock or fire use only on a utility supply having a maximum 125/250 volt, three-wire system.

WARNING
Do not plug in the electrical power supply to the water heater until the tank has been filled with water. The heating elements will burn out if not immersed in water. Unplug the electrical power supply before draining the water heater or removing the cover.

NOTICE
The internal parts of this tank have been constructed and tested by the manufacturer to withstand 400°F temperature.

Danger

  • Water temperatures over 125°F can cause severe burns instantly or death from scalds.
  • Children, disabled and the elderly are at the highest risk of being scalded.
  • See the instruction manual before setting the temperature of the water heater.
  • Feel water before bathing or showering.
  • Temperature-limiting valves are available.

SPECIAL ATTENTION BOXES
The following defined terms are used throughout this manual to bring attention to the presence of hazards of various risk levels or important product information.

Danger
DANGER indicates an imminently hazardous situation that, if not avoided, will result in serious personal injury or death.

Warning
WARNING indicates a potentially hazardous situation that, if not avoided, could result in personal injury or death.

Caution
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor personal injury.

Caution
CAUTION Using without the safety alert symbol indicates a potentially hazardous situation that, if not avoided, may result in property damage.

Notice
NOTICE is used to address practices not related to personal injury.

Foreword

This manual is intended to be used in conjunction with other literature provided with the water heater. This includes all related control information. This manual, all other documents included in this system, and additional publications must be reviewed in their entirety before beginning any work. Installation should be made following the regulations of the Authority Having Jurisdiction, local code authorities, and utility companies that pertain to this type of water heating equipment.
Authority Having Jurisdiction (AHJ) – The AHJ may be a federal, state, local government, or individual such as a fire chief, fire marshal, chief of a fire prevention bureau, labour department or health department, building official or electrical inspector, or others having statutory authority. In some circumstances, the property owner or his/her agent assumes the role, and at government installations, the commanding officer or departmental official may be the AHJ.

NOTE
The manufacturer reserves the right to modify product technical specifications and components without prior notice.

For the Installer
This water heater must be installed by qualified and licensed personnel. The installer should be guided by the instructions furnished with the water heater, and by local codes and utility company requirements.

Installations Must Comply With:
Local, state, provincial, and national codes, laws, regulations, and ordinances.

Warning

IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances, basic safety precautions to reduce the risk of fire, electric shock, or injury to persons should be followed, including The latest version of the National Electrical Code, NFPA No. 70.

  1. READ ALL INSTRUCTIONS BEFORE USING THIS WATER HEATER.
  2. This water heater must be grounded. Connect only to a properly grounded outlet. See Part 4 – Heater Wiring, this manual, for grounding details.
  3. Install or locate this water heater only by the provided installation instructions.
  4. Use this water heater only for its intended use as described in this manual.
  5. Models 2.5 and 4 come equipped with a power cord. Do not use an extension cord set with this water heater. If no receptacle is available adjacent to the water heater, contact a qualified electrician to have one properly installed. Model 8 must be hard-wired. See installation instructions for details.
  6. As with any appliance, close supervision is necessary when used by children.
  7. Do not operate this water heater if it has a damaged cord or plug if it is not working properly, or if it has been damaged or dropped.
  8. This water heater should be serviced only by qualified service personnel. Contact the water heater installer or a qualified service agency for examination, repair, or adjustment.
  9. Failure to inspect the anode rod at least once a year could cause the tank to fail and leak. This condition is not covered under the manufacturer’s warranty.

Part 1 – General Safety Information

This water heater is approved for indoor installations only and is not intended for use as a pool heater. The heater must have room for service: 24” front, 6” top, 1” left side, 3” right side, and 0” bottom are minimum recommended service clearances. (A combustible door or removable panel is acceptable front clearance.) This water heater has been approved for closet installation and installation on combustible flooring. Do not install directly on carpeting. Install the water heater in a location where temperature and pressure relief valve discharge or a leak will not result in damage to the surrounding area. If such a location is not available, install an auxiliary catch pan.

Warning

  • Installer – Read all instructions in this manual before installing. Perform steps in the given order.
  • User – This manual is for use only by a qualified heating installer/service technician. Have this water heater serviced/inspected annually by a qualified service technician.

FAILURE TO ADHERE TO THE GUIDELINES ON THIS PAGE CAN RESULT IN SUBSTANTIAL PROPERTY DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.

NOTE
If the water heater is exposed to the following, do not operate. Immediately call a qualified service technician.

  1. Fire
  2. Damage
  3. Water

Failure to follow this information could result in property damage, severe personal injury, or death.

NOTE
Obey all local codes. Obtain all applicable permits before installing the water heater.

NOTE
Install all system components and piping in such a manner that does not reduce the performance of any fire-rated assembly.

The manufacturer cannot be responsible for damages caused by improper installation or by failure to follow the instructions in this manual.

Warning

DO NOT USE THIS WATER HEATER IF ANY PART HAS BEEN SUBMERGED IN WATER. Immediately call a qualified service technician. The water heater MUST BE replaced if it has been submerged. Attempting to operate a water heater that has been submerged could create numerous harmful conditions, such as a potential gas leakage causing a fire and/or explosion, or the release of mould, bacteria, or other harmful particulates into the air. Operating a previously submerged water heater could result in property damage, severe personal injury, or death.

NOTE
Water heater damage due to flood or submersion is considered an Act of God and IS NOT covered under product warranty.

Caution
Do not use this water heater for anything other than its intended purpose (as described in this manual). Doing so could result in property damage and WILL VOID product warranty.

High heat sources (sources generating heat 100oF / 37oC or greater, such as stove pipes, space heaters, etc.) may damage plastic components of the water heater as well as plastic vent pipe materials. Such damages ARE NOT covered by warranty. It is recommended to keep a minimum clearance of 8” from high heat sources. Observe heat source manufacturer instructions, as well as local, state, provincial, and national codes, laws, regulations and ordinances when installing this water heater and related components near high heat sources.

Danger
Hydrogen gas can be produced in a hot water system served by this heater that has not been used for a long period (generally 2 weeks or more). Hydrogen gas is extremely flammable. To reduce the risk of injury under these conditions, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. If hydrogen gas is present, there will probably be an unusual sound such as air escaping through the pipe as the water begins to flow. There should be no smoking or open flame near the faucet at the time it is open. Failure to follow these instructions will result in serious personal injury or death.

A. When Servicing the Water Heating System

Warning
Be sure to disconnect electrical power before performing service. Failure to do so could result in electrical shock, property damage, serious personal injury, or death.

To avoid electric shock, disconnect the electrical supply before performing maintenance.

NOTE
When inquiring about service or troubleshooting, reference the model and serial numbers from the water heater rating label.

To avoid severe burns, allow the water heater and associated equipment to cool before servicing.

Notice
Tank failure due to neglecting the anode rod is not covered under warranty. See Maintenance, this manual.

Heater Water

  • Do not use petroleum-based cleaning or sealing compounds in a water heating system. Gaskets and seals in the system may be damaged. This can result in substantial property damage.
  • Do not use “homemade cures” or “patent medicines”. Damage to the water heater, substantial property damage, and/or serious personal injury may result.

Freeze Protection

NOTE
Consider piping and installation when determining heater location.

Warning
Failure of the water heater due to freeze-related damage IS NOT covered by the product warranty.

Caution
NEVER use any toxic chemical, including automotive, standard glycol antifreeze, or ethylene glycol made for hydronic (non-potable) systems. These chemicals can attack gaskets and seals in water systems, are poisonous if consumed, and can cause personal injury
or death.

Notice
UNCRATING THE WATER HEATER – Any claims for damage or shortage in shipment must be filed immediately against the transportation company by the consignee.

Water Temperature Adjustment
The water heater thermostat has been pre-set at the factory at a temperature equal to or below 125oF (51.7oC) according to UL certification. See Figure 1. If the water heater is going to have a set temperature above 120oF, it is recommended to use an ASSE 1017-rated mixing valve to avoid severe burns or death from scalding temperatures.

Ariston-Andris-Electric-Water-Heater-Fig-1

NOTE
After adjusting the water temperature at the thermostat, allow the water heater enough time to heat the water to temperature. After the water heater has stopped heating, use a thermometer to measure the water temperature at a hot water outlet in the structure.

Approximate Time / Temperature Relationships in Scalds

120oF| More than 5 minutes
125oF| 1 1/2 to 2 minutes
130oF| About 30 seconds
135oF| About 10 seconds
140oF| Less than 5 seconds
145oF| Less than 3 seconds
150oF| About 1 1/2 seconds
155oF| About 1 second

Table 1 – Approx. Time / Temperature Relationships in Scalds

Warning
Households with small children, and disabled, or elderly persons may require a 120oF or lower temperature setting to prevent severe personal injury or death due to scalding.

Part 2 – Prepare the Water Heater
Remove all sides of the shipping crate to allow the heater to be moved into its installation location.

Caution
COLD WEATHER HANDLING – If the water heater has been stored in a very cold location (BELOW 0oF) before installation, handle it with care until the components come to room temperature. Failure to do so could result in damage to the water heater.

Model Overview
The following figures detail specific water heater model components. Some components may ship factory-installed. This depends on the water heater model.

Locating the Water Heater

Warning
This water heater is certified for indoor use only. DO NOT INSTALL OUTDOORS. Outdoor installations ARE NOT covered by warranty. Failure to install the water heater indoors could result in property damage, severe personal injury, or death.

Caution
All water heaters eventually leak. Locate the water heater where any leakage from the relief valve, related piping, tank, or connections will not result in damage to surrounding areas or lower floors of the building. Any water heater should be installed in such a manner that if it should leak the resulting flow of water will not cause damage to the area in which it is installed. National Plumbing codes require a drain pan for any water heater installation. Failure to install one is the sole responsibility of the owner and/or installer. Reference UPC 2000 (Uniform Plumbing Code) Section 510 – Protection from Damage or IPC 200 (International Plumbing Code) Section 504 – Safety Devices. Leakage damages ARE NOT covered by warranty.

In addition, water leak detection devices and automatic water shutoff valves are readily available at plumbing supply houses. IT IS HIGHLY RECOMMENDED BY THE MANUFACTURER TO INSTALL WATER LEAK DETECTION DEVICES AND AUTOMATIC SHUTOFF VALVES IN ANY WATER HEATER INSTALLATION WHERE A LEAKAGE OF WATER COULD RESULT IN PROPERTY DAMAGE.

  1. Installation Area (Mechanical Room) Operating Conditions
    Ensure ambient temperatures are higher than 32oF / 0oC and lower than 104oF / 40oC
    Avoid continuously high levels of humidity
    Never close existing ventilation openings

NOTE
When installing in a zero clearance location, it may not be possible to read or view some product labelling. It is recommended to make note of the water heater model and serial number.

NOTE
A combustible door or removable panel is acceptable for front clearance.

Caution
The service life of the water heater’s exposed metallic surfaces, such as the junction box, is directly influenced by proximity to damp and salty marine environments. In such areas, higher concentration levels of chlorides from sea spray coupled with relative humidity can lead to the degradation of water heater components and cause premature water heater failure. Such failures ARE NOT covered by warranty.

Failure of the water heater or components due to incorrect operating conditions IS NOT covered by the product warranty.

Warning
Incorrect ambient conditions can lead to damage to the heating system and put the safe operation at risk. Ensure that the installation location adheres to the information included in this manual. Failure to do so could result in property damage, serious personal injury, or death.

Choose a location for the water heater as centralized to the piping and electrical system as possible. Also, locate the water heater and domestic water piping where it will not be exposed to freezing temperatures. All piping should be insulated. Additionally, place the water heater so that the drain, controls, and inlets/outlets are easily accessible.

NOTE : To save on heating costs and improve energy efficiency keep the distance between the water heater and fixtures to a minimum to reduce heat loss from excess piping and keep friction loss at a minimum. Ensure all water heater piping is properly insulated to minimize heat loss.

NOTE : If you do not provide the minimum recommended service clearances it might not be possible to service the water heater without removing it from the space.

NOTE : In the State of California, the water heater must be braced, anchored, or strapped to avoid moving during an earthquake. Contact local utilities for code requirements in your area. Visit http://www.dsa.dgs.ca.gov or call 1-916-445-8100 and request instructions.

  • Check the area around the water heater. Remove any combustible materials, gasoline, and other flammable liquids.

Danger
This water heater must not be located near flammable liquids such as gasoline, butane, liquefied propane, adhesives, solvents, paint thinners, etc., as the controls of this water heater could ignite these vapors and cause an explosion resulting in property damage,
severe personal injury, or death.

Warning
This water heater must be installed upright in the vertical position as described in this manual. DO NOT attempt to install this water heater in any other orientation. Doing so will result in improper water heater operation and property damage, and could result in serious personal injury or death.

If the water heater is to replace an existing water heater, check for and correct any existing system problems such as:

  • System leaks
  • Location that could cause the system and water heater to freeze and leak
  • Incorrectly-sized expansion tank

This water heater must be installed vertical on a level surface.

Water Chemistry Requirements

Caution
Chemical imbalance of the water supply may affect efficiency and cause severe damage to the appliance and associated equipment. Water quality must be professionally analyzed to determine whether it is necessary to treat the water. Various solutions are available to adjust water quality. Adverse water quality will affect the reliability of the system. In addition, operating temperatures above 135oF will accelerate the build-up of lime scale and possibly shorten appliance service life. Failure of an appliance due to lime scale build-up, low pH, or other chemical imbalance IS NOT covered by the warranty.

The water must be potable, and free of corrosive chemicals, sand, dirt, and other contaminants. It is up to the installer to ensure the water does not contain corrosive chemicals or elements that can damage the heat exchanger. Potable water is defined as drinkable water supplied from utility or well water in compliance with EPA secondary maximum contaminant levels (40 CFR Part 143.3). If the water contains contaminants higher than outlined by the EPA, water treatment is recommended and additional, more frequent maintenance may be required. If you suspect that your water is contaminated in any way, discontinue the use of the appliance and contact an authorized technician or licensed professional.

Water pH between 6.5 and 8.5

  • pH levels below 6.5 can cause an increase in the rate of corrosion. pH of 8.5 or higher can potentially cause limescale build-up
  • Maintain water pH between 6.5 and 8.5. Check with litmus paper or have it chemically analyzed by a local water treatment company.
  • If the pH is not between 6.5 and 8.5, consult a local water treatment company for solutions.

Hardness between 4 grains (70 mg/L) and 20 grains (350mg/L):

  • The appliance must not be supplied with water of hardness less than 4 grains (70 mg/L), nor with especially hard water (greater than 20 grains (350mg/L)); we recommend installing a water softener, properly calibrated and controlled – do not allow the residual hardness to fall below 9 grains (150mg/L).

Chloride concentration less than 100 ppm (mg/L)

  • Do not fill appliances or operate with water containing chlorides above 100 ppm (mg/L).
  • Using chlorinated fresh water should be acceptable as levels are typically less than 5 ppm (mg/L).
  • Do not connect the appliance to directly heat the swimming pool or spa water.

Total Dissolved Solids (TDS) less than 500 ppm (mg/L)

  • Total dissolved solids are minerals, salts, metals, and charged particles that are dissolved in water.
  • The greater the amounts of TDS present, the higher the corrosion potential due to increased conductivity in the water.
  • If using softened water to fill the appliance, it is still possible to have high TDS. This water can be corrosive. Consult local water treatment companies for other treatment solutions to reduce this effect.

Water conductivity not higher than 1200 μS / cm

NOTE
To promote appliance service life, it is strongly recommended to follow the maintenance procedures in this manual.

Caution
Failure of electric elements due to lime scale build-up on the heating surface, low pH, or other imbalance IS NOT covered by the warranty.

NOTES

Ariston-Andris-Electric-Water-Heater-Fig-2

  1. The minimum pipe size should match the connection size. Upsize the pipe accordingly if greater flow is required.
  2. A thermal expansion tank suitable for potable water must be sized and installed within this piping system between the backflow preventer and the cold water inlet.
  3. All circulators should have an integral flow check.
  4. Drains and check valves between the unit and storage tank will assist in purging air from the system.
  5. These drawings are meant to demonstrate system piping only. The installer is responsible for all equipment and detailing required by local codes. In Massachusetts, you must install a vacuum relief valve per 248 CMR.
  6. Mixing valve application is optional, but recommended to help prevent scalding. See Part 3 for more information.
  7. It is highly recommended by the manufacturer to install water leak detection devices and automatic shutoff valves in any water heater installation where a leakage of water could result in property damage.

Ariston-Andris-Electric-Water-Heater-Fig-3

NOTES

  1. The minimum pipe size should match the connection size. Upsize the pipe accordingly if greater flow is required.
  2. A thermal expansion tank suitable for potable water must be sized and installed within this piping system between the backflow preventer and the cold water inlet.
  3. All circulators should have an integral flow check.
  4. Drains and check valve between the unit and storage tank will assist in purging air from the system.
  5. These drawings are meant to demonstrate system piping only. The installer is responsible for all equipment and detailing required by local codes. In Massachusetts, you must install a vacuum relief valve per 248 CMR.
  6. Mixing valve application is optional, but recommended to help prevent scalding. See Part 3 for more information.
  7. It is highly recommended by the manufacturer to install water leak detection devices and automatic shutoff valves in any water heater installation where a leakage of water could result in property damage.

Technical Specifications and Dimensions

Technical Data Units 2.5 4 8
Tank Capacity Gallons 2.7 4.0 8.0
Dimensions Inches 141/4”W x

141/4”H x 103/4”D

| 141/4”W x

141/4”H x 123/4”D

| 171/2”W x

171/2”H x 151/4”D

Weight (Empty)| lbs| 15.5| 17.6| 29.5
Maximum Water Pressure| psi| 150
Recovery Rate (90 o F Rise)| gal/h| 6.8| 6.8
Temperature Range| oFahrenheit| 65 – 161| 65 – 161
Water Connections| NPT| 1/2” NPT| 3/4” NPT Nipple Adapters Included*
Relief Valve|  | Installed| Installed| Included, not Installed
Nominal Voltage (1 Phase)| VAC| 110 / 120  (all Models)
Nominal Current| Amps| 12.0
Power at 120 VAC| Watts| 1440
Electrical Connection|  | Plug In| Hard Wired

*Table 2 – Technical Specifications – Nipple Adaptors Included in the Box**

Ariston-Andris-Electric-Water-Heater-Fig-4

Installation Instructions

These water heaters are designed to be installed under the sink.

Mounting the Water Heater

  1. Wall Mounting
    Fasten the supplied mounting bracket to the wall.
    Notice
    Use screws suitable for the wall material and the weight of the water heater. Failure to do so could result in property damage and damage to the water heater. Such damages ARE NOT covered by product warranty.
    Hang the water heater on the bracket.
    Tug down on the water heater to ensure that both “fingers” of the bracket are seated in the mounting slots.

  2. Floor Mounting
    The water heater can be installed on the floor. Install the included adhesive rubber floor mounting feet onto the bottom of the water heater. See the rubber feet installation instructions included in the pack.
    Plumbing
    It is mandatory that all plumbing be done following federal, local, and state plumbing codes and practices. Failure to properly install the water heater WILL VOID the warranty. It is also necessary to use both thread tape and pipe dope on all mechanical plumbing connections. Install unions on the hot and cold water connections to easily disconnect the water heater for servicing.

  • Connect the cold water inlet pipe to the inlet tapping (marked with a blue ring).
  • Ensure an isolation valve is installed on the cold water supply to the water heater.
  • Connect the hot water outlet pipe to the outlet tapping (marked with a red ring).

Caution
Do not apply heat to the Hot or Cold water heater connections. If sweat connections are used, sweat tubing to the adapter before fitting the adapter to the water connections on the heater. Any heat applied to the water heater connections will permanently damage the dip tube and/or heat traps. Damages due to improper installation practices ARE NOT covered by warranty.

Failure of electric elements due to limescale build-up on the heating surface, low pH, or other imbalance IS NOT covered by the warranty.

Thermal Expansion
A check valve may be installed in the cold water inlet line as a separate backflow preventer or may be part of a pressure-reducing valve, water meter, or water softener. An “open water system” refers to a system without a check valve. A “closed water system” refers to a system with a check valve installed in the cold water inlet line. As water is heated, it expands in volume and increases pressure within the water system. This action is referred to as “thermal expansion”. In an open water system, expanding water that exceeds the capacity of the system flows back into the city main where pressure is easily dissipated.

A closed water system prevents expanding water from flowing back to the city’s main. The resulting thermal expansion can rapidly increase pressure in the water heater and system piping. This rapid pressure increase can exceed the setting of the pressure relief valve, causing it to operate during each heating cycle, resulting in discharge from the T&P. This rapid and repeated expansion and contraction of components in the system can cause premature failure of system components, including the relief valve and possibly the water heater. Replacing the relief valve will not correct thermal expansion.

There are two recommendations to prevent this from happening:

  1. Install a potable diaphragm-type hot water expansion tank to offset thermal expansion. Expansion tanks are designed with an air cushion built in that compresses as system pressure increases, thereby relieving the overpressure condition and eliminating repeated operation of the relief valve. This expansion tank should be installed in the cold water line between the water heater and check valve and must be sized for the entire water volume of the hot water system. The expansion tank must have a minimum capacity of 1.5 gallons for every 50 gallons of stored water.
  2. Install a 125 PSI pressure relief valve in the cold water supply line. Make sure the discharge of this valve is directed to an open drain and protected from freezing. Contact the local water supplier or plumbing inspector for information on how to control this situation. Do not plug the temperature and pressure relief valve.

Other methods of controlling thermal expansion are available. Check with the local water utility to determine if a check valve exists in the cold water inlet line. Contact your installing contractor, water supplier, or plumbing inspector for additional information regarding thermal expansion.

Condensation
Condensation can form on the water heater when it is first filled with water, and may also occur with a heavy water draw and very cold inlet water temperature. This condition is not unusual and will disappear as the water becomes heated. However, if the condensation should continue, examine the piping and fittings for possible leaks.

NOTE
Insulating both the cold water inlet and hot water outlet pipes will reduce the opportunity for condensation on the water heater piping.

Temperature and Pressure Relief Valve
For protection against excessive pressures and temperatures in this water heater, install the supplied temperature and pressure relief valve certified by a nationally recognized testing laboratory that maintains periodic inspection of production-listed equipment or materials, as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22B / CSA 4.4-M99. The supplied temperature and pressure relief valve is marked with a maximum set pressure (150 psi) that does not exceed the marked maximum working pressure of the water heater (150 psi). Install the T&P valve in the opening provided and marked for this purpose on the water heater, and orient it or provide tubing so that any discharge from the valve will exit at least 6” above the structural floor. The relief line cannot be in contact with any live electrical parts. The discharge opening must not be blocked or reduced in size under any circumstances. National Plumbing codes require a drain pan for any water heater installation. Failure to install one is the sole responsibility of the owner and/or installer. Reference UPC 2000 (Uniform Plumbing Code) Section 510 – Protection from Damage or IPC 200 (International Plumbing Code) Section 504 – Safety Devices.

Warning
Do not thread a cap or plug into the relief valve or relief valve line under any circumstances! Explosion and property damage, serious injury, or death may result.

To avoid water damage or scalding due to relief valve operation:

  • The discharge line must be connected to the relief valve outlet and run to a safe place of disposal. Terminate the discharge line in a manner that will prevent the possibility of severe burns or property damage should the relief valve discharge.
  • The discharge line must be as short as possible and the same size as the valve discharge connection throughout its entire length.
  • The discharge line must pitch downward from the valve and terminate at least 6” above the floor drain, making discharge visible.
  • The discharge line shall terminate plain, not threaded, with a material serviceable for temperatures of 375oF or greater.
  • Do not pipe discharge to any location where freezing could occur.
  • No valve may be installed between the relief valve and heater or in the discharge line. Do not plug or place any obstruction in the discharge line.
  • Test the operation of the relief valve after filling and pressurizing the system by lifting the lever. Make sure the valve discharges freely. If the valve fails to operate correctly, immediately replace it with a new properly rated relief valve.
  • Test the T&P valve at least once annually to ensure the waterway is clear. If the valve does not operate, turn the heater “off” and call a plumber immediately.
  • Take care whenever operating the relief valve to avoid scalding injury or property damage.

FAILURE TO COMPLY WITH THE ABOVE GUIDELINES COULD RESULT IN FAILURE OF RELIEF VALVE OPERATION, RESULTING IN THE POSSIBILITY OF SUBSTANTIAL PROPERTY DAMAGE, SEVERE PERSONAL INJURY, OR DEATH.

RE-INSPECTION OF T &P RELIEF VALVES: T&P valves must be inspected AT LEAST ONCE EVERY THREE YEARS, and replaced if necessary, by a licensed plumbing contractor or qualified service technician to ensure that the product has not been affected by corrosive water conditions and to ensure that the valve and discharge line has not been altered or tampered with illegally. Certain naturally occurring conditions may corrode the valve and its components over time, rendering the valve inoperative. Such conditions can only be detected if the valve and its components are physically removed and inspected. Do not attempt to inspect on your own. Contact your plumbing contractor for a re- inspection to assure continued safety.

FAILURE TO RE-INSPECT THE T &P VALVE AS DIRECTED COULD RESULT IN UNSAFE TEMPERATURE AND/OR PRESSURE BUILD-UP WHICH CAN RESULT IN PROPERTY DAMAGE, SERIOUS PERSONAL INJURY, OR DEATH.

Scalding
This water heater can deliver scalding water. Be careful whenever using hot water to avoid scalding injury. Certain appliances such as dishwashers and automatic clothes washers may require increased water temperatures. By setting the thermostat on this heater to obtain the increased water temperature required by these appliances you may create the potential for scald injury. To protect against injury, install a mixing valve in the water system. This valve will reduce point-of-use discharge temperatures by mixing cold and hot water in branch supply lines. Such valves are available from your local plumbing supplier. Table 3 details the relationship between water temperature and time concerning scald injury and may be used as a guide in determining the safest water temperature for your applications.

Danger

  • Water temperatures over 125°F can cause severe burns instantly or death from scalds
  • Children, the disabled and the elderly are at the highest risk of being scalded. See the instruction manual before setting the temperature at the water heater.
  • Fee water before bathing or
  • Temperature-limiting valves are available, see the manual.

Warning
An ASSE 1017 or ASSE 1070 temperature limiting or mixing valve is recommended in installations servicing disabled or elderly persons, or children. Mixing valves does not eliminate the risk of scalding.

To avoid scalding

  • Set the water heater set point temperature as low as possible.
  • Feel water before bathing or showering.
  • If thermostatic valves are required, use devices specifically designed for such purpose. Install these devices under instructions provided by the manufacturer.

Failure to install a temperature limiting or mixing valve and follow these instructions could result in property damage, severe personal injury, or death due to scalds.

Filling the Heater

  • Make certain any drain valves in the system are completely closed.
  • Open the shut-off valve in the cold water supply line.
  • Open the hot water faucets to allow air to vent from the heater and piping.
  • Allow sufficient time for the heater to fill with water.
  • Check for leaks.

Caution
When filling the water heater, open a hot water tap to release air in the tank and piping. The tank must be full of water before the heater is turned on. Failure to ensure the water heater is full before turning it on could result in damage to the water heater and other property damages. Such damages ARE NOT covered by the water heater warranty.

Electrical Connection

Caution
The tank must be full of water before the power is turned on. The heating element will be damaged if energized for even a short time while the tank is dry. Failures due to “dry-firing” ARE NOT covered by warranty.

The voltage requirement and dedicated wattage load for the heater are specified on the water heater rating label. Consult your local power company to determine if your electrical service is adequate for the additional load of the heater.

The 8 Model must be hard-wired. The 8 Model needs to be wired with 12 GA wire to a 20 amp branch circuit. All wiring must conform to the local code and the National Electric Code and should be done by a qualified licensed electrician or the local electric utility. See Figure 5, A and B.

  • Unscrew the junction box cover and remove it.
  • Insert 12 AWG wire through the conduit into the junction box and secure with conduit strain relief (not supplied).
  • Connect the wires and screw on the cover of the junction box.
  • Make appropriate wiring connections to the water heater per the National Electric Code.
  • The unit must be grounded with a supplied grounding cable inside the junction box.
  • Secure the junction box cover once wiring connections have been made.

When the 8 Model is not within sight of the electrical circuit breakers, a circuit breaker lockout or additional local means of disconnection for all non-grounded conductors must be provided that is within sight of the appliance (Ref. NEC 422.31).

Warning
Be sure to ground the water heater. Failure to do so could result in property damage, severe personal injury, or death.

Ariston-Andris-Electric-Water-Heater-Fig-6

Installation Checklist

Part 5 – Installation Checklist

Water Heater Location| Yes| No
Close to area of heated water demand|  |
Indoors and protected from freezing temperatures|  |
Area free of flammable vapors|  |
Provisions made to protect area from water damage|  |
Sufficient room to service heater|  |
Relief Valve| Yes| No
Temperature and Pressure Relief Valve properly installed and discharge line run to open drain|  |
Discharge line protected from freezing|  |
Wiring| Yes| No
Power supply voltage agrees with water heater rating plate|  |
Branch circuit wire and fusing or circuit breaker of proper size|  |
Electrical connections tight and unit properly grounded|  |
Water Supply| Yes| No
Water heater completely filled with water BEFORE operating the unit|  |
Air purged from water heater and piping|  |
Water connections tight and free of leaks|  |

Operation

Caution
The tank must be full of water before the power is turned on. The heating element will be damaged if energized for even a short time while the tank is dry. Failures due to “dry-firing” ARE NOT covered by warranty.

Starting and Testing

For models not fitted with a switch:

  • Supply power to the water heater by plugging in the power cord (2.5 and 4 Models) or turning on the circuit breaker (8 Models).
  • If the light does not turn on, turn the control knob in a clockwise direction.
  • The light will turn on until the water temperature has reached the thermostat temperature setting. The light will come back on any time the water temperature inside the tank drops below the thermostat setting.

Thermostat Adjustment
The temperature of the hot water is adjusted by rotating the knob (M, see Figure 5) located on the front cover.

  • Turn the knob clockwise to increase the temperature.
  • Turn the knob counterclockwise to decrease temperature.

Maintenance

Warning
Do not attempt to repair this water heater yourself. Call a qualified service technician for assistance. Always turn off the power supply to the heater before servicing or draining the heater. Failure to do so could result in property damage, severe personal injury, or death.

Notice
For most of these maintenance operations, the water will have to be drained from the heater. For all of these operations, the power cord should be disconnected (2.5 or 4 Models) the power turned off at the circuit breaker (8 Model), and the front cover removed.

Removing the Cover

  • Pry off the round knob cover plate (Figure 6, M) with a small flat head screwdriver.
  • Pry off the screw covers (Figure 6, V) with a small flat head screwdriver.
  • Remove the Phillips screws.
  • The cover (Figure 6, C) can now be removed by pulling out its left-hand edge. When reassembling, work oppositely, being careful to insert the tongue of the cover into the slot.

Ariston-Andris-Electric-Water-Heater-Fig-7

Draining the Heater
If the heater has been installed with flexible hoses:

  • Shut off the power supply.

  • Turn the heater upside down over a sink to drain the water out of it.
    The water heater can also be emptied by:

  • Siphoning through the inlet side hose.

  • Keep a hot water faucet open while siphoning.
    If the heater has been installed with rigid piping:

  • Siphon the water out through any lower service valve on the inlet side.

  • Keep a hot water faucet open while siphoning the water out.

Ariston-Andris-Electric-Water-Heater-Fig-8

Removing the Heating Element

  • Shut off the power supply and drain the water heater.
  • Remove the front cover plate. Disconnect terminals X, Y, and T. See Figure 7.
  • Unscrew the four (4) heating element retaining nuts (Figure 7, F).
  • Remove the element (Figure 7, G).

Inspecting the Anode Rod
The purpose of the anode rod (Figure 8, N) is to protect the tank against corrosion. The anode rod must be inspected once a year to determine whether it requires replacement. To access the anode rod, the heating element must be removed. See Removing the Heating Element above. Upon inspection, the anode rod surface should appear smooth. If the rod surface appears pitted, bumpy, or rusty, or if the rod is missing completely, then it must be replaced.

Original anode rod sizes:

  • 2.5 and 4 Models: length 6 1/2”, diameter 5/8”
  • 8 Model: length 8 1/4”, diameter 5/8”

Ariston-Andris-Electric-Water-Heater-Fig-9

Certain installations may require more frequent replacement of the anode rod:

  • Recirculation applications;
  • Poor water quality;
  • Galvanic / Electrolytic corrosion;
  • High flow applications

Rusty water is usually an indication that the anode rod requires replacement. If rusty water is present, examine the anode rod immediately and replace as needed. In the event of poor water quality, consult a local water treatment professional for water treatment options. Always ensure the water heater is grounded. Damage resulting from poor water quality or failure to replace the anode rod is not covered under the manufacturer’s warranty. For additional questions, please contact Technical Support.

To change the anode rod

  1. Turn off the power supply and drain the heater (see Draining the Heater).
  2. Remove the heating element (see previous section).
  3. Unscrew the anode rod from a threaded connection.
  4. Remove and replace the anode rod (Figure 8, N).
  5. Reinstall the heating element.
  6. Refill the tank with water and purge air before restoring power.

Descaling the Heating Element
Scale deposits can affect the heating capability of the element. Heavy scale can even cause damage to the element. The element can be descaled either chemically or manually.

  • Soak the element in white vinegar or other food-grade descaling solution approved for use in potable water systems.
  • Once descaled, rinse well with a fresh water/baking soda solution.

The element can also be descaled manually:

  • After the element has dried, use a soft brush (non-metallic to prevent damaging th stainless steel sheath) on the element.
  • Brush the dried minerals off.

Replace the anode rod if it is noticeably deteriorated or considerably smaller than described in Inspecting the Anode Rod. Reinstall the element after descaling. Ensure the element gasket is installed and that the element is rewired correctly.

Caution
Ensure the tank has been refilled with water before restoring power to the water heater. Failures due to “dry-firing” ARE NOT covered by warranty.

Troubleshooting


Problem| Solution

Water Does Not Get Hot

| Ensure the power supply is on and working
If light does not come on, check that the high limit reset button is pushed in. Follow steps to reset the switch, thismanual.
If the indicator light works properly but temperature does not get hot at the tap, test for a plumbing crossover. Shut off the cold supply to the heater and open the hot water tap. There should be no water flowing. Any continued flow indicates a crossover which will affect the temperature and need to be corrected.
Call a qualified service technician to test the resistance of the heating element (8-10 ohms). Heating element should be replaced if readings are outside these values.
Light Not On| If the light does not come on, but the water gets hot, check for faulty bulb.
Check that the high limit reset button is pushed in. Follow steps, this manual.
Brown Water| Brown or rusty water indicates a “spent” anode rod and possible deterioration of the tank body. Check anode rod. See instructions, this manual. Inspect the tank for leaks.
Water Odor| Smelly water could be due to an unusual reaction between local water and the heater’s anode rod. Check anode rod. See instructions, this manual. Failure to do so may result in damage to the tank and leaks.

Leaks

| Check water fittings and T&P fitting on top of tank. Remove front cover and inspect heating element gasket.
If tank is leaking, review warranty to see if heater is still within warranty period.

Warning
The risk of scald injury increases as you increase water temperature. A lower setting is more economical and reduces the risk of scalding. Use a water tempering or mixing valve and extreme caution when using hot water to avoid scald injury. Consult codes for conformance. Failure to follow the instructions in this warning statement could result in serious personal injury or death from scalds. Be sure to disconnect electrical power before performing service. Failure to do so could result in electrical shock, property damage, serious personal injury, or death.

Caution
If draining of the water heater is necessary, open the T&P valve or a hot water tap to prevent vacuum buildup in the tank and piping.

Resetting the High Limit Switch
Occasionally, the high-temperature limit shut-off device may trip the reset. This occurs when the water temperature exceeds 190oF. The shut-off device may also trigger due to a power outage or electrical storm.

To reach the thermostat

  • Disconnect the power cord (or shut off the circuit breaker – 8 Model) and remove the front cover.
  • Firmly press the reset button with the tip of a ballpoint pen or similar object. See Figure 9, B.

A click indicates the reset was tripped.

  • Reconnect the power.
  • Check the operation of the thermostat. See the following section.

Caution
Call a technician if the high limit needs to be reset frequently.

Checking Thermostat Operation
To check thermostat operation:

  • Turn the temperature dial from high to low. If the red light does not turn off on the low setting, turn off the power supply and call a qualified service technician to replace the thermostat.
  • If the red light does go off, the thermostat is working properly.
  • Turn the dial to the desired setting. NOTE: A lower setting is more economical and reduces the risk of scalding.
  • Replace the cover plate.

NOTE
After adjusting the water temperature at the thermostat, allow the water heater enough time to heat the water to temperature. After the water heater has stopped heating, use a thermometer to measure the water temperature at a hot water outlet in the structure.

Changing the Heating Element

  • Turn off the power supply and drain the water heater (see procedure, this manual).
  • Remove the heating element (see procedure, this manual).
  • Install new element with gasket, making sure the gasket and element are positioned correctly. Tighten the retaining nuts and wire connections.
  • Ensure the thermostat temperature sensor is inserted into the well located on the element assembly and secured with a black rubber grommet.
  • Refill the tank with water before restoring power.

Changing the Thermostat

  • Turn off the power supply.
  • Disconnect the two (2) wire connectors on the thermostat.
  • Loosen the two (2) brass screws on the right side of the thermostat and pull the wires out.
  • Unscrew and remove the two (2) Phillips screws holding the thermostat onto the tank.
  • Install the new thermostat and re-attach the wiring and screws.
  • Ensure the thermostat temperature sensor is inserted into the well located on the element assembly and secured with a black rubber grommet.

Replacement Parts

Ariston-Andris-Electric-Water-Heater-Fig-11

 |  |  | Part #|  |  |  |  | Part #|
---|---|---|---|---|---|---|---|---|---
Item #| Description|  | Model|  | Item #| Description|  | Model|
 |  | 2.5| 4| 8|  |  | 2.5| 4| 8
1| Screw M6x12 (flange fixing)| 65114656| 65114656| 65114656| 10| Wall Hanging Bracket| 570341| 570341| 570341
2| Screw M6x12 (element fixing)| 993000| 993000| 993000| 11| Screw cover| 65118185| 65118185| 65118185
3| Flange| 65115359| 65115359| 65115359| 12| Knob| 65118186| 65118186| 65118186
4| Faston protection| 65118180| 65118180| 65118180| 13| Plastic cover| 65118187| 65118187| 65118188
5| Heating element| 65118181| 65118182| 65118182| 14| Plastic protection| 65118189| 65118189| 65118190
6| Heating element gasket| 65116115| 65116115| 65116115| 15| Thermostat lever| 570029| 570029| 570029
7| Magnesium anode| 65103768-01| 65103768-01| 65103768-01| 16| Cable clip| 65150321| 65150321| 65150321
8| Power cable| 65118183| 65118183| 65118184| 17| TBSB Wired Thermostat| 65118191| 65118192| 65118192
9| T&P Valve 3/4″| 65150323| 65150323| 65150323| 18| Support for TBSB Thermostat| 65115134| 65115134| —–

Mini Tank Electric Water Heater Limited Warranty
The manufacturer warrants each small capacity point of use electric water heater and its components to be free from defects in materials and workmanship according to the following terms, conditions, and periods. UNLESS OTHERWISE NOTED THESE WARRANTIES COMMENCE ON THE DATE OF INSTALLATION. This limited warranty is only available to the original consumer purchaser (hereinafter “Owner”) of the water heater, and is non-transferable.

WARRANTY PERIODS

Mini Tank Electric Water Heater Parts Tank
Two (2) Years Six (6) Years

COVERAGE

  • During the first two (2) years after the original date of installation, the manufacturer warrants that it will repair or replace, at its option, any defective or malfunctioning component of the water heater. Replacement components will be warranted for ninety (90) days.
  • Should a defect or malfunction result in a leakage of water from the water heater within the first six (6) years after the original date of installation due to defective material or workmanship, malfunction, or failure to comply with the above warranty, with such defect or malfunction having been verified by an authorized representative of the manufacturer, the manufacturer will repair or replace, at its option, the defective or malfunctioning water heater. Replacements will be of the nearest comparable model available at the time of replacement. The replacement water heater will be warranted for the unexpired portion of the applicable warranty period of the original water heater.
  • In the event of a leakage of water in a replacement water heater due to defective material or workmanship, malfunction, or failure to comply with the above warranty, the manufacturer reserves the right to refund to the Owner the published wholesale price available at the date of manufacture of the original water heater.
  • If government regulations, industry certification, or similar standards require the replacement water heater or component(s) to have features not found in the defective water heater or component(s), the Owner will be charged the price difference represented by those required features. If the Owner pays the price difference for those required features and/or to upgrade the size and/or other features available on a new replacement water heater or component(s), the Owner will also receive a completely new limited warranty for that replacement water heater or component(s).
  • If at the time of a service request, the Owner cannot provide a copy of the original sales receipt or the warranty registration, the warranty period for the water heater shall then be deemed to have commenced on the date of manufacture of the water heater and NOT the date of installation of the water heater, and be covered by the unexpired portion of the warranty detailed above.
  • This warranty extends only to water heaters utilized in water heating applications that have been properly installed by qualified professionals based on the manufacturer’s installation instructions.
  • It is expressly agreed between the manufacturer and the Owner that repair, replacement, or refund are the exclusive remedies of the Owner.

OWNER RESPONSIBILITIES
The Owner or Qualified Installer / Service Technician must:

  1. Have a relief valve bearing the listing marks of the American Society of Mechanical Engineers (ASME) installed with the water heater assembly per federal, state, and local codes.
  2. Have a vacuum relief valve certified to ANSI Z21.22 – Relief Valves for Hot Water Supply Systems – installed with the water heater assembly per federal, state, and local codes and in installations prone to vacuum related damages.
  3. Maintain the water heater per the maintenance procedure listed in the manufacturer’s provided instructions. Preventive maintenance can help avoid any unnecessary breakdown of the water heater and keep it running at optimum efficiency.
  4. Maintain all related system components in good operating condition.
  5. Use the water heater in an open system, or a closed system with a properly sized and installed thermal expansion tank.
  6. Use the water heater at water pressures not exceeding the working pressure shown on the rating plate.
  7. Keep the water heater free of damaging scale deposits.
  8. Make provisions so that if the water heater or any component or connection thereto should leak, the resulting flow of water will not cause damage to the area in which it is installed.

WARRANTY EXCLUSIONS
This limited warranty will not cover

  1. Any water heater purchased from an unauthorized dealer.
  2. Any water heater not installed by a qualified heating installer/service technician, or installations that do not conform to ANSI, CSA, and/or UL standards, as well as any applicable national or local building codes.
  3. Service trips to teach the Owner how to install, use, maintain, or bring the water heater installation into compliance with local building codes and regulations.
  4. The workmanship of any installer. The manufacturer disclaims and does not assume any liability of any nature caused by improper installation, repair, or maintenance.
  5. Electricity or fuel costs, or increased or unrealized savings for same, for any reason whatsoever.
  6. Any water damage arising, directly or indirectly, from any defect in the water heater or part(s) or its use.
  7. Any incidental, consequential, special, or contingent damages or expenses arising, directly or indirectly, from any defect in the water heater or the use of the water heater.
  8. Failure to locate the water heater in an area where leakage of the tank or water line connections and the relief valve will not result in damage to the area adjacent to the water heater or lower floors of the structure, as well as failure to install the water heater in or with a properly sized drain pan routed to an approved drainage location.
  9. Any failed components of the system not manufactured by the manufacturer as part of the water heater.
  10. Water heaters repaired or altered without the prior written approval of the manufacturer.
  11. Damages, malfunctions, or failures resulting from improper installation, or failure to install the water heater under applicable building codes/ordinances or good plumbing and electrical trade practices; or failure to operate and maintain the water heater under the manufacturer’s provided instructions.
  12. Damages, malfunctions, or failures resulting from failure to operate the water heater at pressures not exceeding the working pressure shown on the rating label.
  13. Failure to operate the water heater in an open system, or a closed system with a properly sized and installed thermal expansion tank.
  14. Failure or performance problems caused by improper sizing of the water heater, expansion device, piping, electric service voltage, wiring or fusing.
  15. Damages, malfunctions, or failures caused by lack of anode rod maintenance.
  16. Damages, malfunctions, or failures resulting from vacuum conditions.
  17. Damages, malfunctions, or failures caused by operating the water heater with modified, altered, or unapproved components, or any component/attachment not supplied by the manufacturer.
  18. Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, electrochemical reaction, acts of God and the like.
  19. Tank failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere.
  20. Damages, malfunctions, or failures caused by operating the water heater with an empty or partially empty tank (“dry firing”), or failures caused by operating the water heater when it is not supplied with potable water, free to circulate at all times.
  21. Failure of the heater due to the accumulation of solid materials or lime deposits.
  22. Any damage or failure resulting from improper water chemistry, or heating anything other than potable water.
  23. Production of noise, taste, odours, discolouration, or rusty water.
  24. Water heaters were replaced for cosmetic reasons.
  25. Components of the water heater that are not defective, but must be replaced during the warranty period as a result of reasonable wear and tear.
  26. Components of the water heater are subject to warranties, if any, given by their manufacturers; the manufacturer does not adopt these warranties.
  27. Damages, malfunctions, or failures resulting from the use of any attachment(s) not supplied by the manufacturer.
  28. Water heaters are installed outside the fifty states (and the District of Columbia) of the United States of America and Canada.
  29. Water heaters moved from the original installation location.
  30. Water heaters that have had their rating labels removed.

PROCEDURES FOR WARRANTY SERVICE REQUESTS

Any claim for warranty assistance must be made promptly. Determine if the water heater is “in-warranty” (that is, within the applicable warranty period) by reviewing a copy of the original sales receipt or warranty registration. The Owner must present a copy of the original sales receipt or warranty registration for a warranty service request.

If the water heater is “in warranty”, contact the retailer from whom the water heater was purchased (or the installer) for assistance. Be prepared to provide the retailer or installer with a copy of the original receipt, complete model and serial numbers, and the date of installation of the water heater, in addition to an explanation of the water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage by the manufacturer claims department personnel. All alleged defective or malfunctioning components must be returned to the manufacturer via the local distribution channels where the original purchase was made. NOTE: Any components or heaters returned to the manufacturer for warranty analysis will become the property of the manufacturer and will not be returned, even if credit is denied. If all warranty conditions are satisfied, the manufacturer will provide replacement components to the retailer.

For questions about the coverage of this warranty, please contact the manufacturer at the following address or phone number: HTP (an Ariston Thermo Group Company), 272 Duchaine Blvd, New Bedford, MA, 02745
Attention: Warranty Service Department, 1 (774) 271 3108

SERVICE, LABOR, AND SHIPPING COSTS
Except when specifically prohibited by the applicable state law, the Owner, and not the Manufacturer, shall be liable for and shall pay for all charges for labor or other expenses incurred in the removal, repair, or replacement of the appliance or any part(s) claimed to be defective or any expense incurred to remedy any defect in the product. Such charges include, but are not necessarily limited to:

  1. All freight, shipping, handling, and delivery costs of forwarding a new appliance or replacement part(s) to the owner.
  2. All costs necessary or incidental in removing the defective appliance or part(s) and installing a new appliance or replacement part(s).
  3. All administrative fees incurred by the Owner, as well as material required to complete, and/or permits required for, installation of a new appliance or replacement part(s), and
  4. All costs necessary or incidental in returning the defective water heater or part(s) to a location designated by the manufacturer.

LIMITATIONS OF YOUR WARRANTY AND REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED TO THE FURTHEST EXTENT UNDER APPLICABLE LAW instead of ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT ARISING FROM THE MANUFACTURER’s NEGLIGENCE, ACTUAL OR IMPUTED. THE REMEDIES OF THE OWNER SHALL BE LIMITED TO THOSE PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF THE MANUFACTURER TO MEET ANY OBLIGATION UNDER THIS AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR EXTENDING THE FOREGOING WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING UPON THE MANUFACTURER. UNLESS IN WRITING AND SIGNED BY A DULY AUTHORIZED OFFICER OF THE MANUFACTURER. THE WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND SHALL BE FOR THE BENEFIT OF THE OWNER ONLY.

NO OTHER WARRANTIES

This warranty gives the Owner specific legal rights. The Owner may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to the Owner. These are the only written warranties applicable to the water heater manufactured and sold by the manufacturer. The manufacturer neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with said water heaters. The manufacturer reserves the right to change specifications or discontinue models without notice.

Customer Installation Record Form

The following form should be completed by the qualified installer / service technician for you to keep as a record of the installation in case of a warranty claim. After reading the important notes at the bottom of the page, please also sign this document.

Customer’s Name

|

Date of Installation

|

Installation Address

|

Product Model / Serial Number(s)

|

Comments

|

Installer’s Code / Name

|

Installers Phone Number

|

Signed by Installer

|

Signed by Customer

|

Installation Notes

|

IMPORTANT
Customer: Please only sign after the qualified installer/service technician has fully reviewed the installation, safety, proper operation, and maintenance of the system. If the system has any problems please call the qualified installer/service technician. If you are unable to make contact, please call your sales representative. Distributor / Dealer: Please insert contact details.

Frequently Asked Questions

What is the energy efficiency rating of the Ariston Andris Electric Water Heater?

The Ariston Andris Electric Water Heater boasts an impressive energy efficiency rating, ensuring economical operation and energy savings.

How does the Ariston Andris Electric Water Heater ensure safety during operation?

Ariston Andris Electric Water Heaters are equipped with multiple safety features like overheat protection and pressure control to ensure safe operation.

What is the warranty period for the Ariston Andris Electric Water Heater?

Ariston offers a substantial warranty period for the Andris Electric Water Heater, covering both the tank and electrical components.

Can the Ariston Andris Electric Water Heater be used in areas with hard water?

Yes, the Ariston Andris Electric Water Heater is designed to be compatible with hard water conditions, thanks to its corrosion-resistant tank.

What sizes are available for the Ariston Andris Electric Water Heater?

Ariston offers the Andris Electric Water Heater in various sizes to suit different household needs and space requirements.

How does the Ariston Andris Electric Water Heater regulate temperature?

The Ariston Andris Electric Water Heater features an adjustable thermostat, allowing users to precisely control water temperature.

What installation options are available for the Ariston Andris Electric Water Heater?

Ariston's Andris Electric Water Heater can be installed in multiple orientations, making it a versatile choice for various spaces.

How energy efficient is the Ariston Andris Electric Water Heater compared to other brands?

Compared to other brands, the Ariston Andris Electric Water Heater ranks highly in energy efficiency, offering cost savings over time.

What maintenance is required for the Ariston Andris Electric Water Heater?

The Ariston Andris Electric Water Heater requires minimal maintenance, ensuring hassle-free operation for years.

How quickly does the Ariston Andris Electric Water Heater heat water?

The Ariston Andris Electric Water Heater heats water rapidly, ensuring hot water is available when needed without long waiting times.

What is the price range of the Ariston Andris Electric Water Heater?

Ariston's Andris Electric Water Heater is priced competitively, offering great value for its features and performance.

Is the Ariston Andris Electric Water Heater environmentally friendly?

Yes, the Ariston Andris Electric Water Heater is designed with eco-friendly features, reducing environmental impact.

Can the Ariston Andris Electric Water Heater be integrated into smart home systems?

Some models of the Ariston Andris Electric Water Heater offer smart connectivity, allowing integration into modern smart home systems.

What is the capacity range of the Ariston Andris Electric Water Heater?

Ariston offers the Andris Electric Water Heater in a range of capacities to cater to different household sizes and water usage needs.

How does the Ariston Andris Electric Water Heater compare in terms of durability?

The Ariston Andris Electric Water Heater is known for its durability, often outlasting competitive models under similar usage conditions.

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