SAMSUNG SMR400NZWAXAR Galaxy Buds Wireless Earbuds User Manual

June 15, 2024
Samsung

SAMSUNG SMR400NZWAXAR Galaxy Buds Wireless Earbuds User Manual
SAMSUNG SMR400NZWAXAR Galaxy Buds Wireless Earbuds

Getting started

Galaxy Buds FE

Galaxy Buds FE

Set up your device

Learn more about your device hardware, assembling and charging, and how to get started using your new device.

Charge the battery | Maintaining water and dust resistance | Check the charge status | Get the best fit | Coupling earbuds

Charge the battery

Your device case is also the charger.
Charge the battery

  1. Place the earbuds into the charging case. For best results, do not insertearbuds in the charging case if they are wet or dirty.
  2. Close the charging case, and connect the USB cable as shown. The earbuds and charging case are charged simultaneously.

CAUTION The charging head for plugging the USB cable into a wall outlet is not included. Use only Samsung charging devices rated with an output voltage of 5v and an output current of over 150mA (sold separately). Samsung accessories are designed for your device to maximize battery life. Using other accessories may cause damage, and damage may not be covered by warranty.

While charging, the device and the charger may become hot. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation.

Remove the device from the charger and wait for the device to cool down.

Learn more: https://www.samsung.com/us/support/answer/ANS00076952

NOTE Do not disassemble, modify, or repair your device. Placing objects, such as magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, next to the device or charger may cause damage from the charger or device’s magnetic field.

Maintaining water and dust resistance

The device is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly.

Learn more: Mobile Terms and Conditions

Follow these tips carefully to prevent damage to the device and maintain dust and water resistance performance:

CAUTION To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging.

  • Water resistant based on IPX2 rating: tested with fresh water spray at an angle up to 15 degrees for up to 10 min. Not advised for beach or pool use. Charging case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling.
  • Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
  • Do not expose the device to water at high pressure.
  • If the device is dropped or receives an impact that causes physical damage to the device, the water and dust resistant features of the device may be affected. If you suspect your device has been damaged because of a fall or impact, take it to a Samsung-authorized service center for inspection.

Check the charge status

When you connect the earbuds and the charger case the LED indicators flash certain colors to indicate the battery status.
charge status

  • Green: Fully charged.
  • Red: Charging.
  • Flashing Red: Charging error. Reconnect the case and earbuds. If the error occurs again, contact a Samsung Service Center for service support

NOTE You can check the battery level for the case and earbuds in the Galaxy Wearable app. Learn more: Batter

Get the best fit

Your device comes with wing and ear tips attached, and you can use the included accessories to customize the fit for best comfort and performance. Locate the accessories box to switch to a different size.
Wing tips Ear tips

Attach the wing tip

Before wearing the earbuds, be sure to attach the wing tips. Wearing the earbuds without wing tips may hurt your ears.
earbuds

  1. Select the wing tip size that best fits your ear.
  2. Line up the L or R on the wingtip to the L or R on the device to make sure the wingtip is facing the correct direction.
  3. Stretch the wing tip over the top of the earbud.
  4. Align the notch on the bottom of the earbud with the opening on the wingtip to secure the wingtip to the earbud.

TIP Make sure that the wing tips are facing the correct direction, so that the earbuds will fit properly in your ears.

Attach the ear tip

Before wearing the earbuds, be sure to attach the ear tips. Wearing the earbuds without ear tips may hurt your ears.
earbuds

  1. Select the ear tip size that best fits your ear.
  2. Flip the ear tip inside out, and connect it to the speaker on the earbud.
  3. Push the ear tip back to fit snug around the speaker. Do not pull the ear tip excessively when you attach or detach it because it may tear.

Wear the earbuds

Place the earbuds in your ears correctly for a comfortable fit.
earbuds

  1. Check the direction of each earbud and insert them into your ears by holding them so that you see the imprinted direction marks.
  2. Rotate the earbuds until they fit comfortably in your ears. The touch sensor will detect that you are wearing the earbuds and emit a sound.

NOTE You can optimize your earbud fit in the Galaxy Wearable app.
Learn more: Earbud fit test

Coupling earbuds

Should you lose one of the earbuds, you can buy a replacement and couple the old and new earbuds together.

  1. Insert the earbuds into the charging case. The earbud battery indicator light will flash red to indicate that the earbuds are not coupled.
  2. Touch and hold the touch pad on both earbuds for seven seconds or more. When the earbud battery indicator light flashes green and then turns off, the earbuds are coupled and ready for use.

Start using your device

Connect the earbuds to your phone | Use Touch controls | Music features | Call features

Connect the earbuds to your phone

To connect your earbuds to a phone, install the Galaxy Wearable app on the phone.

You can download the app from the Galaxy Store or the Google Play™ store.

Galaxy Wearable is compatible with select devices using Android 8.0 and later with at least 1.5 GB RAM. Supported devices may vary by carrier and device. Some features may not be available. For best results, connect with compatible Samsung Galaxy devices.

Learn more: samsung.com/us/support/owners/app/galaxy-wearable- watch

  1. Open the charging case to enter Bluetooth pairing mode.
  2. From your phone, tap Wear Galaxy Wearable. If necessary, update the app to the latest version.
  3. Tap More > Continue and select your device.
  4. Follow the prompts to complete the connection.

NOTE When connecting earbuds with a mobile device that has a Samsung account, the earbud pairing information will be synced to other devices that use the same Samsung account.

Disconnect

To disconnect the buds from your phone:

  1. From Wear Galaxy Wearable, tap Menu.
  2. Tap Disconnect by the name of your earbuds.

Use Touch controls

Use the touch pad on the earbuds to control your music, phone calls, and other useful shortcuts without getting out your phone.

NOTE The touch actions are set to single tap and touch and hold by default. To use all touch actions, from Wear Galaxy Wearable, tap Touch controls to activate the related features.
earbuds

Tap

Lightly tap the touch pad one time for the following options:

  • Play a track.
  • Pause a track.

Double tap

Quickly tap the touch pad two times for the following options:

  • Play the next track.
  • Answer or end a call.

Triple tap

Quickly tap the touch pad three times for the following options:

  • Play previous track (if done in the first three seconds of a track).
  • Start the current track over at the beginning (if done after the first three seconds of a track).

Touch and hold

Touch and hold the touch pad for the following options:

  • Activate a custom shortcut. Learn more: Touch controls
  • Decline a call.

Music features

Once connected to your phone, when you play music, videos, or other audio files the sound will come through your earbuds. You can use the touch pad on the earbuds to control how the audio is played.

Playback controls

Navigate your playlist using the touch pad on your earbuds.

Tap: Play or pause
Touch and hold: Customization (Noise controls by default)
Double tap: Next song
Triple tap : Previous song

Call features

Answer and control calls using your earbuds.

Phone controls

Manage calls by tapping the touch pad on your earbuds.

Touch and hold: Decline call
Double tap: Answer or end call

Call waiting

If you receive an incoming call while already on a call, the earbuds will emit a sound.

  • To reject the incoming call and stay on the current call, touch and hold the touch pad on either earbud.
  • To answer the incoming call and place the current call on hold, double tap the touch pad on either earbud.
  • To switch between the current call and one placed on hold, double tap the touch pad on either earbud.

Galaxy Wearable app

Battery level

The Galaxy Wearable app displays the battery level for the earbuds at the top of the screen. When the battery is low a notification will display on your phone.

  • Open Wear Galaxy Wearable to view the battery percentage for the earbuds.
    Battery level

Noise controls

Use intelligent noise controls to enhance your listening experience. Change your noise control settings using your Galaxy Wearable app or by tapping your earbuds.

Learn more: Touch contro

TIP To avoid feedback when noise controls are activated, make sure the microphone area of the buds are not covered.

Active noise canceling

Quiet unwanted background noise and ambient sounds. This feature is only available when wearing both earbuds.

  • From Wear Galaxy Wearable, tap Active noise canceling.

Turn off noise controls

Disable all noise canceling and ambient sound features.

  • From Wear Galaxy Wearable, tap Off.

Ambient sound

Enable ambient sound while wearing the earbuds.

Learn more: Accessibility

  • From Wear Galaxy Wearable, tap Ambient sound.

Touch controls

Tap the touch pad on your earbuds to activate different controls.

Learn more : Use Touch controls

  • From Wear  Galaxy Wearable , tap Touch controls and tap an option to enable the touch control feature.

Customize the touch and hold shortcuts

The left and right earbuds can be assigned different shortcuts.

  1. From Wear Galaxy Wearable, tap Touch controls > Touch and hold.
  2. Tap an option to set the touch controls for each earbud:
    • Switch noise controls (default) : Customize the noise canceling and ambient sound features. Learn more: Noise controls
    • Bixby: Activate the Bixby feature.
    • Volume up or Volume down : The right earbud is volume up, and the left is volume down. Once one has been set, the other will automatically update to the volume control option.

Earbuds settings

Learn more about your device’s features and options.

Equalizer | Earbud fit test | Read notifications aloud | Bixby voice wake-up | Use Ambient sound during calls | In-ear detection for calls | Seamless earbud connection | Labs | Reset | Accessibility | Earbuds software update | Diagnostics | About earbuds
Earbuds settings

Equalizer

Select from six different equalizer presets for a unique sound.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Equalizer.
  2. Select an available option to change the sound settings.

Earbud fit test

Check your earbud fit to make sure you are getting the best sound and active noise canceling.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Earbud fit test.
  2. Tap Start to begin and follow the prompts.

Read notifications aloud

Have text notifications from your phone read aloud on your earbuds.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Read notifications aloud.
  2. Tap to enable the feature.
    • To hear notifications from your phone on your earbuds, even while using your phone, tap Read aloud while using phone.
    • To choose which app notifications are read aloud, tap an app in the list.

Bixby voice wake-up

Activate Bixby by saying “Hi Bixby” while wearing your earbuds. Not all Bixby functions are available. This option is available only when connected to Bixby-enabled Samsung phones.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Bixby voice wake-up.
  2. Tap to enable the feature.
  3. Tap Speak seamlessly so that after Voice wake-up you can say the command you want right away without waiting for sound feedback.

Use Ambient sound during calls

Hear your own voice clearly when you’re on the phone. This makes long calls more comfortable and helps you avoid unintentionally raising your voice.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Use Ambient sound during calls.
  2. Tap to enable the feature

In-ear detection for calls

Play calls through your earbuds when they are in your ears and through your phone when they are not. Turn this off to play calls through your earbuds even when they are not in your ears.

  1. From Wear Galaxy Wearable, tap Earbuds settings > In-ear detection for calls.
  2. Tap to enable the feature

Seamless earbud connection

Switch quickly to nearby devices without disconnecting your earbuds or turning on pairing mode. This works with any nearby device that’s signed in to your Samsung account, even if it has never paired with your earbuds before.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Seamless earbud connection.
  2. Tap to enable the feature.

Labs

Explore the earbud’s experimental features.

Gaming mode

Minimize the audio delay for vivid, synchronized gaming sound. For the best experience, keep your earbuds near your phone. This feature is only available when connected with a Samsung mobile device.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Labs.
  2. Tap Gaming mode, then tap to enable the feature.

Reset

Reset settings to their factory default values and delete all data.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Reset.
  2. Tap Reset again to confirm and start the reset.

Accessibility

Customize the sound accessibility features of your device.

  1. From Wear Galaxy Wearable, tap Earbuds settings > Accessibility.
  2. Tap an option to customize:
    • Drag the slider to customize the right and left sound balance.
    • Noise controls with one earbud: Use noise controls like ambient sound and noise cancelling when only wearing one earbud.
    • Customize ambient sound: Adjust the ambient sound volume and tone.

Earbuds software update

Update your earbud’s software for the latest features.

  • From Galaxy Wearable, tap Earbuds settings > Earbuds software update.
    • Download and install: Check for software updates for your earbuds.
    • Auto update: Choose to automatically update software never, using Wi-Fi, or using Wi-Fi and mobile data when the earbuds are in the case.

Diagnostics

Access Samsung Members support page for your device.

  • From Galaxy Wearable, tap Earbuds settings > Diagnostics.

About earbuds

View information about the earbuds.

  • From Galaxy Wearable, tap Earbuds settings > About earbuds for the following information:
    • Product name, model, and serial number
    • Legal information
    • Software information
    • Battery information

Find my earbuds

If you misplace your earbuds, your phone can help you find them.

  1. From Wear Galaxy Wearable, tap Find my earbuds.
  2. Tap Start > Play sound.The earbuds will start beeping.
  3. Tap Stop once you have located your earbuds.

Tips and user manual

Learn useful tips to get the most out of your device, and view the user manual.

  • From Wear Galaxy Wearable, tap Tips and user manual.
    • Swipe right and left to view useful tips.
    • Tap More options > User manual to view the manual.

Learn more

Videos

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Legal information

READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.

Dispute Resolution Agreement – This Product is subject to a binding dispute resolution agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information.\

The full Dispute Resolution Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online at https://www.samsung.com/us/Legal/Gear-HSGuide.

Restricting children’s access to your mobile device

Your device is not a toy. Do not allow children to play with it because they could hurt themselves and others, or damage the device, or make calls that increase your device bill. Keep the device and all its parts and accessories out of the reach of small children.

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Address :

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Ridgefield Park
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Phone: 1-800-SAMSUNG (726-7864)

Internet: samsung.com

©2023 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, and Samsung Health are all trademarks of Samsung Electronics Co., Ltd.

Other marks are the property of their respective owners.

Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files.

Screen images are simulated. Appearance of device may vary.

Descriptions are based on the device’s default settings. Some content may differ depending on carrier, model, or software.

The actual available capacity of the internal storage is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.

Please check with your service provider to verify qualifying services/features.

References

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