Three Business Basic 5G Plane User Guide
- June 15, 2024
- Three
Table of Contents
Three Business Basic 5G Plane
Product Information
Specifications
- Product Name: Three Business
- Price Plans: 3Business Standard, 3Business Basic, 3Business Advanced, 3Business Premium, 3Business Multi Standard, 3Buisness Multi Advanced, 3Business Multi Premium, 3Business SIMO Standard, 3Business SIMO 30 Day
- Contract Length: 24 months minimum term
- Features: All You Can Eat Data, Roaming USA/CAN, Roaming ROW,International Minutes & Text (inc.UK)
Product Usage Instructions
Price Plans
This Three Business Price Guide contains the following price plans:
- 3Business Standard – Monthly Recurring Cost: £39.99 (ex. VAT per month)
- 3Business Basic – Monthly Recurring Cost: £32.99 (ex. VAT per month)
- 3Business Advanced – Monthly Recurring Cost: £49.99 (ex. VAT per month)
- 3Business Premium – Monthly Recurring Cost: £69.99 (ex. VAT per month)
- 3Business Multi Standard – Monthly Recurring Cost: £31.99 (ex. VAT per month)
- 3Buisness Multi Advanced – Monthly Recurring Cost: £36.99 (ex. VAT per month)
- 3Business Multi Premium – Monthly Recurring Cost: £49.99 (ex. VAT per month)
- 3Business SIMO Standard – Monthly Recurring Cost: Not specified
- 3Business SIMO 30 Day – Monthly Recurring Cost: Not specified
Features
- AYCE 46GB – Data (ROI), Data (EU), ROI Minutes & Texts, EU Minutes & Texts, Roaming USA/CAN, Roaming ROW, International Minutes & Text (inc.UK)
- AYCE 56GB – Data (ROI), Data (EU), ROI Minutes & Texts, EU Minutes & Texts, Roaming USA/CAN, Roaming ROW, International Minutes & Text (inc.UK)
- AYCE 70GB – Data (ROI), Data (EU), ROI Minutes & Texts, EU Minutes & Texts, Roaming USA/CAN, Roaming ROW, International Minutes & Text (inc.UK)
- AYCE Unlimited – Data (ROI), Data (EU), ROI Minutes & Texts, EU Minutes & Texts, Roaming USA/CAN, Roaming ROW,International Minutes & Text (inc.UK)
Out of Allowance Charges
- Voice Call ROI & EU – £0.3089 per minute
- Voicemail ROI & EU – £0.00
- Text message ROI & EU – £0.1463 per text
- MMS ROI & EU – £0.2033 per MMS
- Data EU – £0.0015 per MB
Frequently Asked Questions (FAQ)
Q: How long is the contract length for Three Business price plans?
A: The contract length for Three Business price plans is 24 months
minimum term.
Q: What does AYCE stand for in the features section?
A: AYCE stands for All You Can Eat, referring to unlimited data, minutes,
and texts included in the plan.
Q: Are there any additional charges for calls to Irish and EU landlines &
mobiles?
A: Yes, all chargeable calls to Irish and EU landlines & mobiles from ROI
or while roaming in the EU are subject to a call set up fee of £0.0732 per
minute.
Q: Is there a fair usage policy for unlimited allowance?
A: Yes, the unlimited allowance is subject to a fair usage policy of
10,000 minutes/texts per month.
Q: Where can I find the full terms and list of roaming and international
countries?
A: You can find the full terms and list of roaming and international
countries here.
Bill Pay Price Guide – Introduction
Introduction
Welcome to the Three Business price guide. In here, you’ll find all you need to know about your Three Business plan. Explore data, calls, texts and more. Plus, you can always get your price plan information by freetexting ‘EVERYTHING’ to 50272 anytime.
Price Plans
This Three Business Price Guide contains the following price plans. The rates stated in this Price Guide apply to the listed price plans below and may differ for price plans not listed below.
- 3Business Standard
- 3Business Basic
- 3Business Advanced
- 3Business Premium
- 3Business Multi Standard
- 3Buisness Multi Advanced
- 3Business Multi Premium
- 3Business SIMO Standard
- 3Business SIMO 30 Day
Our Business plans are as flexible as you need them to be, feature great offers on the latest phones and include All You Can Eat Data
1-4 Employee Plans
All chargeable calls to Irish and EU landlines & mobiles from ROI or while
roaming in the EU are subject to a call set up fee of 7.32c. Rates shown are
billed per minute. Rates applicable for plan out of allowance charges”
*Subject to annual price increase of CPI+3% in April each year. See pages 13 & 14. Unlimited Minutes/Texts are subject to fair usage of 10,000 minutes / 10,000 texts per month. These minutes and texts are available for calls and
texts to Republic or Ireland and EU networks (in republic of Ireland and when
roaming in the EU). 3Business Basic Price Plan comes with unlimited on
network-net minutes with a fair usage cap of 10,000 minutes for use on the
Three network for calls to another Three customer in the Republic of Ireland
only. Free Three to Three minutes includes calls to voicemail. 5G roaming
roaming and domesttic access subject to you having a 5G ready device and
being in a 5G coverage area.
Business Roaming Day pass for select destinations only. Albania, Argentina,
Australia, Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Canada, Chile,
China, Colombia, Costa Rica, Ecuador, Egypt, Faroe islands, Ghana,
Hong Kong, India, Indonesia, Israel, Japan, Kazakhstan, Kenya, Korea (Rep.
of), Macedonia, Malawi, Malaysia, Mexico, Moldova, Monaco, Montenegro, New
Zealand, Pakistan, Peru, Philippines, Qatar, Russia, Saudi Arabia,
Serbia, Singapore, South Africa, Sri Lanka, Thailand, Turkey, Uganda, Ukraine,
United Arab Emirates, United States, Uruguay, Vietnam.
International allowance is to over 80 specified countries. International
allowances are for calls to international mobiles and landlines and texts to
international mobiles in the following destinations only: UK^, EU*, Andorra,
Australia, Brazil, Canada, China, India, Israel, Japan, Mexico, New Zealand,
Pakistan, Philippines, Russia, Saudi Arabia Singapore, South Africa,
Switzerland, Thailand, Turkey, United Arab Emirates, USA, Vietnam Intl Band 1:
Albania, Bangladesh, Macedonia, Moldova, Taiwan, Ukraine Intl Band 2: Algeria,
Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Georgia, Indonesia, Iran,
Iraq, Korea (Republic of), Kuwait, Lebanon, Malaysia, Nigeria, Palestine,
Sri Lanka, Zimbabwe. Subject to availability to destination networks which may
change. All calls and texts to premium rate numbers including satellite,
special numbers and non-geographic numbers are excluded. Directory
enquiries and all other call & text types are charged at rates as set out on
page 10.
Unlimited allowance is subject to a fair usage policy of 10,000 minutes/texts
per month.
See full terms and list of roaming and international countries here
[https://www.three.ie/legal/terms/business.html]
Out of allowance charges
Business Charges
- Voice Call ROI & EU 30.89c
- Voicemail ROI & EU 0c
- Text message ROI & EU 14.63c
- MMS ROI & EU 20.33c
- Data EU 0.15c per MB
4+ Employee Plans
All chargeable calls to Irish and EU landlines & mobiles from ROI or while
roaming in the EU are subject to a call set up fee of 7.32c. Rates shown are
billed per minute. Rates applicable for plan out of allowance charges”
Unlimited
*Subject to annual price increase of CPI+3% in April each year. See pages 13 & 14. Unlimited Minutes/Texts are subject to fair usage of 10,000 minutes / 10,000 texts per month. These minutes and texts are available for calls and
texts to Republic or Ireland and EU networks (in republic of Ireland and when
roaming in the EU). 3Business Basic Price Plan comes with unlimited on
network-net minutes with a fair usage cap of 10,000 minutes for use on the
Three network for calls to another Three customer in the Republic of Ireland
only. Free Three to Three minutes includes calls to voicemail. 5G roaming
roaming and domesttic access subject to you having a 5G ready device and
being in a 5G coverage area.
Business Roaming Day pass for select destinations only. Albania, Argentina,
Australia, Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Canada, Chile,
China, Colombia, Costa Rica, Ecuador, Egypt, Faroe islands, Ghana,
Hong Kong, India, Indonesia, Israel, Japan, Kazakhstan, Kenya, Korea (Rep.
of), Macedonia, Malawi, Malaysia, Mexico, Moldova, Monaco, Montenegro, New
Zealand, Pakistan, Peru, Philippines, Qatar, Russia, Saudi Arabia,
Serbia, Singapore, South Africa, Sri Lanka, Thailand, Turkey, Uganda, Ukraine,
United Arab Emirates, United States, Uruguay, Vietnam.
International allowance is to over 80 specified countries. International
allowances are for calls to international mobiles and landlines and texts to
international mobiles in the following destinations only: UK^, EU*, Andorra,
Australia, Brazil, Canada, China, India, Israel, Japan, Mexico, New Zealand,
Pakistan, Philippines, Russia, Saudi Arabia Singapore, South Africa,
Switzerland, Thailand, Turkey, United Arab Emirates, USA, Vietnam Intl Band 1:
Albania, Bangladesh, Macedonia, Moldova, Taiwan, Ukraine Intl Band 2: Algeria,
Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Georgia, Indonesia, Iran,
Iraq, Korea (Republic of), Kuwait, Lebanon, Malaysia, Nigeria, Palestine,
Sri Lanka, Zimbabwe. Subject to availability to destination networks which may
change. All calls and texts to premium rate numbers including satellite,
special numbers and non-geographic numbers are excluded. Directory
enquiries and all other call & text types are charged at rates as set out on
page 10.
Unlimited allowance is subject to a fair usage policy of 10,000 minutes/texts
per month.
See full terms and list of roaming and international countries here [https://www.three.ie/legal/terms/business.html]
SIMO Plans
All chargeable calls to Irish and EU landlines & mobiles from ROI or while roaming in the EU are subject to a call set up fee of 7.32c. Rates shown are billed per minute. Rates applicable for plan out of allowance charges” Subject to annual price increase of CPI+3% in April each year. See pages 13 & 14. Unlimited Minutes/Texts are subject to fair usage of 10,000 minutes / 10,000 texts per month. These minutes and texts are available for calls and texts to Republic or Ireland and EU networks (in republic of Ireland and when roaming in the EU). International allowance is to over 80 specified countries; International allowance is to over 80 specified countries.International allowances are for calls to international mobiles and landlines and texts to international mobiles in the following destinations only: UK^, EU, Andorra, Australia, Brazil, Canada, China, India, Israel, Japan, Mexico, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia Singapore, South Africa, Switzerland, Thailand, Turkey, United Arab Emirates, USA, Vietnam Intl Band 1: Albania, Bangladesh, Macedonia, Moldova, Taiwan, Ukraine Intl Band 2: Algeria, Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Georgia, Indonesia, Iran, Iraq, Korea (Republic of), Kuwait, Lebanon, Malaysia, Nigeria, Palestine, Sri Lanka, Zimbabwe. Subject to availability to destination networks which may change. All calls and texts to premium rate numbers including satellite, special numbers and non-geographic numbers are excluded. Directory enquiries and all other call & text types are charged at rates as set out on page 10.. See full terms and list of international countries here [https://www.three.ie/legal/terms/business.html] 5G roaming and domestic access subject to you having a 5G ready device and being in a 5G coverage area.
Business Roaming and International Add-ons
More minutes, more texts and more data. Tailor your plan now with our add-ons.
Roaming & International
Business Roaming Day Pass Data
1GB of data per day
Recurring only when roaming in applicable country. Out of bundle rate €0.05 ex
vat per MB. Allowances expire at 11:59PM Irish Time. Countries included:
Albania, Argentina, Australia, Bangladesh, Belarus, Bosnia and Herzegovina,
Brazil, Canada, Chile, China, Colombia, Costa Rica, Ecuador, Egypt, Faroe
islands, Ghana, Hong Kong, India,Indonesia, Israel, Japan, Kazakhstan, Kenya,
Korea (Rep. of), Macedonia, Malawi, Malaysia, Mexico, Moldova,Monaco,
Montenegro, New Zealand, Pakistan, Peru, Philippines, Qatar, Russia, Saudi
Arabia, Serbia, Singapore,South Africa, Sri Lanka, Thailand, Turkey, Uganda,
Ukraine, United Arab Emirates, United States, Uruguay, Vietnam
€3 ex vat per day recurring
Business Roaming Day Pass Voice
Unlimited local calls within qualifying country, back to Ireland and calls
received Recurring only when roaming in applicable country. Allowances expire
at 11:59PM Irish Time. Countries included: Albania, Argentina, Australia,
Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Canada, Chile, China,
Colombia, Costa Rica, Ecuador, Egypt, Faroe islands, Ghana, Hong Kong, India,
Indonesia, Israel, Japan, Kazakhstan, Kenya, Korea (Rep. of), Macedonia,
Malawi, Malaysia, Mexico, Moldova, Monaco, Montenegro, New Zealand, Pakistan,
Peru, Philippines, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South
Africa, Sri Lanka, Thailand, Turkey, Uganda, Ukraine, United Arab Emirates,
United States, Uruguay, Vietnam
€2 ex vat per day recurring
Monthly Data Rest of World
Suite of Data add-ons for us in all countries outside EU Range from 1GB to
10GB . Recurring or once off. Speak to an agent in store to advise of what
options are available depending on where you roam
Ranging from €20 to €100 ex vat per month
Monthly Voice Rest of World
100 mins of voice minutes to use worldwide. Recurring or once off.
€50 ex vat per month
International WW 150 Mins
150 voice minutes from Ireland to any country worldwide. Recurring or once
off. Excludes Premium/Special/NGN numbers
€3.50 ex vat per month
International Call Plus Incl UK
Unlimited calls to 79 countries (UK, Australia & NZ, All of Europe & North
America)
€10 ex vat per month
Roaming rates
Add-ons are either recurring or non-recurring. Some add-ons are not available
on certain plans. Recurring add-ons are reapplied at the start of your bill
cycles.
Local calls when roaming does not include premium rate numbers such as local
Non-Geographic, Special numbers or calls to Satellite networks
Roaming Rates
- UK: United Kingdom, Channel Islands, Gibraltar, Isle of Man.
- EU: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway,Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, StBarth, Saint Maarten, St Martin, Sweden, Vatican City.
A 7.32c connection fee applied in UK, EU and Andorra when calling back to Ireland or the local zone.
Per minute billing applies to all international and roaming calls unless other- wise stated.
Ireland means Republic of Ireland
- Roam1: Albania, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia & Herzegovina, Indonesia, Jordan, Lebanon, Macedonia, Malaysia, Moldova, Montenegro, Oman, Serbia, Sri Lanka, Ukraine.
- Roam2: Angola, Bahrain, Bermuda, Botswana, Cambodia, Côte d’Ivoire, Cuba , Faroe Islands, Gambia, Ghana, Grenada, Kazakhstan, Kenya, Korea (Republic of), Libya, Macau, Madagascar, Mauritius, Mozambique, Namibia, Nepal, Netherlands Antilles, Nicaragua, Nigeria, Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Samoa, Taiwan, Tunisia, Vanuatu, Zambia.
- Roam3: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Bolivia, British Virgin Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, French Polynesia, Guatemala, Haiti, Honduras, Jamaica, Panama, Peru, Puerto Rico, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela.
- Roam4: Afghanistan, Algeria, Papua New Guinea.
- Roam5: Belize, Brunei Darussalam, Guam, Iran, Iraq, Senegal, South Sudan, Sudan.
- Roam6: Cameroon, Equatorial Guinea, Georgia, Kosovo, Syria.
- Roam7: Benin, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Congo, Djibouti, Eritrea, Eswatini, Ethiopia, Gabon, Greenland, Guinea, Guinea-Bissau, Guyana, Kuwait, Liberia, Malawi, Mauritania, Monaco, Niger, Palau, Republic of Congo, Rwanda, San Marino, Sierra Leone, Somalia, Tanzania, Uganda, Yemen, Zimbabwe.
- Roam8: Antarctica, Ascension, Bhutan, Cayman Islands, Comoros, Cook Islands, Diego, East Timor, Falkland Islands, Fiji, Kyrgyz Republic, Kiribati, Laos, Lesotho, Maldives, Mali, Marshall Islands, Micronesia, Mongolia, Montserrat, Myanmar, Nauru, New Caledonia, Niue, Northern Mariana Islands, Norfolk Island, Palestine, Saint Helena, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tajikistan, Togo, Tokelau, Tonga, Turkmenistan, Tuvalu, Wallis and Futuna Islands, United States Virgin Islands, Uzbekistan.
- Satellite: INMARSAT, IRIDIUM, Aeromobile, Onair, Maritime Communications Partners. Per minute billing applies to all international and roaming calls unless otherwise stated.
Standard International rates
Per minute billing applies to all international and roaming calls unless otherwise stated.International allowances are included in some of our Business plans. Out of allowance rates are detailed here.
Out of allowance International Rates
UK: United Kingdom, Channel Islands, Gibraltar, Isle of Man.
EU: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece,
Guadeloupe, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal,
Reunion, Romania, Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, St.
Barth, Saint Maarten, St Martin, Sweden, Vatican City.
International rates
-
Band 1: Albania, Bangladesh, Macedonia, Moldova, Taiwan, Ukraine.
-
Band 2: Algeria, Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Georgia, Indonesia, Iran, Iraq, Korea (Republic of), Kuwait, Leba- non,Malaysia, Nigeria, Palestine, Sri Lanka, Zimbabwe.
-
Band 3: Anguilla, Antigua & Barbuda, Bahamas, Barbados, Bermuda, Bosnia & Herzegovina, Cayman Islands, Dominican Republic, Faroe Islands, Grenada, Jamaica, Kazakhstan, Kyrgyz Republic, Libya, Monaco, Montenegro,
Montserrat, Puerto Rico, Saint Kitts & Nevis, Saint Lucia, San Marino, Serbia, Tajikistan, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, US Virgin Islands. -
Band 4: Abkhazia, Afghanistan, Aruba, Belize, Bhutan, Bolivia, British Virgin Islands, Cambodia, Chile, Colombia, Costa Rica, Cuba, Dutch Antilles, East Timor, Ecuador, El Salvador, Falkland Islands, French Polynesia, Greenland, Guatemala, Guyana, Haiti, Honduras, Jordan, Korea (Democratic People’s
Republic of), Laos, Lie, Macau, Maldives, Mongolia, Myanmar, Nepal,Netherlands Antilles, Nicaragua, Oman, Panama, Paraguay, Peru, Qatar, Saint Vincent and the Grenadines, Syria, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen. -
Band 5: Angola, Ascension, Benin, Botswana, Burkina Faso, Burundi,Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Côte d’Ivoire, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Rwanda, Saint Helena, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, SURINAME, Swaziland, Tanzania, Uganda, Zambia.
-
Band 6: American Samoa, Antarctica, Brunei Darussalam, Cook Islands, Diego, Fiji, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Northern Mariana Islands, Norfolk Island, Palau, Papua New Guinea, Samoa, Solomon Islands, Tokelau, Togo, Tonga, Tuvalu, Wallis and Futuna.
-
Satellite: INMARSAT, IRIDIUM, Aeromobile, Onair, Maritime
Communications Partners.
Special calls
Certain kinds of calls within Ireland fall outside the main price levels.
Charges for these calls are shown in the following tables.
Please call Customer Services for details of specific numbers.
Calls, Data and Fax to other phone numbers (per minute unless otherwise stated)
Directory services
Services| Enquire charge (includes text msg
delivery)
---|---
National 11811 / 11850 / 11890| €2.65 per
connection (up to 1 min)
€1.74 per minute (each subsequent minute)
International 11860 / 11818
Paper Bill Charge
With effect from November 2023 customers entering into new agreements with
Three,including upgrades, who opt for paper bills will be charged €2.84 ex VAT
per bill
Monthly Charge increase
1-4 Employee Plans
The CPI rate will be based on Central Statistics Office (CSO) published annual
CPI rate reflecting the index movement over the prior 12 months, published in
January of each year. Minimum increase 3%.
+ where the first bill of the Minimum Term falls in March, the monthly charge
from April Y1 bill until March Y2 bill will increase the following year by CPI
+3%
Example (CPI % for illustration purposes only) Y1 CPI = 5% therefore increase
= 8% Y2 CPI = 5% therefore increase = 8%
4+ Employees
The CPI rate will be based on Central Statistics Office (CSO) published annual
CPI rate reflecting the index movement over the prior 12 months, published in
January of each year. Minimum increase 3%.
+ where the first bill of the Minimum Term falls in March, the monthly charge
from April Y1 bill until March Y2 bill will increase the following year by CPI
+3% Example (CPI % for illustration purposes only) Y1 CPI = 5% therefore
increase = 8% Y2 CPI = 5% therefore increase = 8%
Three Customer Services Three Ireland (Hutchison) Limited 28/29 Sir John Rogerson’s Quay, Dublin 2. Three.ie©Three Ireland (Hutchison) Limited. A CK Hutchison company. Published by Three Ireland (Hutchison) Limited trading as ‘Three’. All rights in this publication are reserved and no part may be reproduced without the prior written permission of the publisher. ‘Three’ and its related images, logos and names used in this publication are trademarks of the CK Hutchison group of companies. The contents of this publication are believed to be correct at the time of going to press, but any information, products or services mentioned may be modified, supplemented or withdrawn The provision of any products and services by Three Ireland (Hutchison) Limited is subject to Three’s customer terms (available at Three.ie).
The customer terms will take precedence if there is any discrepancy with this publication.December 2023