THREE Business Staff Affinity User Guide

: June 1, 2024
: Three

THREE Business Staff Affinity

THREE-Business-Staff-Affinity-fig-1

Product Information

Specifications

Product Name: Three Business Staff Affinity Price Guide
Price Plans Available: 3 Bus Staff Affinity 100, 3 Bus Staff Affinity 300, 3 Bus Staff Affinity SIM
Data: All You Can Eat 32GB, 34GB
Minutes/Texts : Unlimited for ROI & EU, specific limits for international calls/texts
Contract Terms: 30-day rolling contract for SIM plan, 24-month minimum term for other plans
5G Enabled: Yes
VAT: Included in all prices

Product Usage Instructions

Price Plans Overview
The Three Business Staff Affinity Price Guide offers three main price plans: 3 Bus Staff Affinity 100, 3 Bus Staff Affinity 300, and 3 Bus Staff Affinity SIM. Each plan comes with different data allowances, call minutes, and texts.

Activating Your Plan
To activate your chosen plan, text the corresponding plan name to 50272. For example, text ‘3 Bus Staff Affinity SIM’ to subscribe to the SIM plan.

Managing Your Usage
You can check your data usage, call minutes, and texts balance by logging into your Three Business account online or using the Three mobile app.

Roaming and International Calls
Ensure to check the roaming rates before making international calls or using data outside your home country. Roaming add-ons are available for better value.

Billing Information
All prices shown include VAT. Be aware of any out-of-allowance charges for calls and texts made outside your plan’s limits.

Frequently Asked Questions (FAQ)

How can I upgrade my plan?
To upgrade your plan, contact Three customer service or visit a Three store for assistance with plan changes.
Can I share my plan’s data with others?
The data allowances in the Three Business Staff Affinity Price Guide are for individual use only and cannot be shared with others.
What do I do if I exceed my data limit?
If you exceed your data limit, additional charges may apply. Consider upgrading to a plan with a higher data allowance or purchase data add-ons if needed.

Staff Affinity Price Guide

Introduction
Welcome to the Three Business Staff Affinity Price Guide. In here, you’ll find all you need to know about your Business Staff Affinity plan. Explore data, calls, texts, and more. You can get your price plan name by freetexting ‘EVERYTHING’ to 50272 anytime.

Price Plans
This Three Business Staff Affinity Price Guide contains the following price plans. The rates stated in this Price Guide apply to the listed price plans below and may differ for price plans not listed below.

3 Bus Staff Affinity 100
3 Bus Staff Affinity 300
3 Bus Staff Affinity SIM

THREE-Business-Staff-Affinity-fig-2

Roaming rates

Roaming Call = Call made while roaming in a foreign country .
Roaming within the UK & EU included in our plans. Out of allowance rates are detailed here. Roaming add-ons are available, that may offer better value.

Roaming Rates

Region **Calling Ireland (per min)| Calling Local Zone (per min)| Calling Rest of World (per min)| Receiving Calls (per min)| Voicemail (per min)| SMS to Ireland & EU| SMS to Rest of World| Data (per MB)**
UK                                      38c| 38c| €2.80| €0.00| 15c| 18c| 35c| 0.19c
EU                                      38c| 38c| €2.80| €0.00| 15c| 18c| 35c| 0.19c
Australia                           €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Brazil                                €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
Canada                             €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
China                                €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Egypt                                €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
Hong Kong                       €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
India                                 €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Israel                                €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Japan                               €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Mexico                              €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
Morocco                           €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
New Zealand                     €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Pakistan                           €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Philippines                       €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Russia                              €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Saudi Arabia                     €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Singapore                         €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
South Africa                     €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
Switzerland                      €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| 0.19c
Thailand                           €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Turkey                              €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
United Arab Emirates       €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
USA                                  €1.41| €1.41| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Vietnam                            €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
Roam1| €1.78| €1.78| €2.80| €2.02| €1.78| 35c| 35c| €4.99
---|---|---|---|---|---|---|---|---
Roam2| €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
Roam3| €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
Roam4| €2.80| €2.80| €2.80| €2.02| €2.80| 35c| 35c| €4.99
Roam5| €4.00| €4.00| €4.00| €2.02| €4.00| 35c| 35c| €4.99
Roam6| €4.00| €4.00| €4.00| €2.02| €4.00| 35c| 35c| €4.99
Roam7| €6.00| €6.00| €6.00| €2.02| €6.00| 35c| 35c| €4.99
Roam8| €6.00| €6.00| €6.00| €2.02| €6.00| 35c| 35c| €4.99
Satellite| €6.00| €6.00| €6.00| €2.02| €6.00| 35c| 35c| €4.99

Standard International rates

International call = Call made from Ireland to an International number. International Text = Text sent to an international number while you are in Ireland. International add-ons are available for a lot of the countries listed here that may offer better value.

THREE-Business-Staff-Affinity-fig-3

Bill Pay Roaming Add-ons

More minutes, more texts and more data. Tailor your plan now with our add-ons. For add-on terms and conditions click here

Roaming

Roaming Day Pass 1
- 1GB of data per day + free local and calls to home
- Recurring only when roaming in applicable country. Out of bundle rate €0.06 per MB. Allowances expire at 11:59PM Irish Time. Countries included: USA, Canada, Australia, New Zealand, Turkey, Israel, South Africa
  €3.99
  Per day recurring
Roaming Day Pass 2
- 1 GB of data per day + free local and calls to home
- Recurring only when roaming in applicable country. Out of bundle rate €0.06 per MB. Allowances expire at 11:59PM Irish Time. Countries included: China, Hong Kong, Japan, Singapore, UAE, Brazil, Mexico, Vietnam, Philippines, India
  €3.99
  Per day recurring
Bill pay Roaming Day Pass
- 1 GB of data per day
- Recurring only when roaming in applicable country. Out of bundle rate €0.06 per MB. Allowances expire at 11:59PM Irish Time.
- Countries included: Albania, Argentina, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Egypt, Faroe islands,
- Georgia, Ghana, Guatemala, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Kazakhstan, Kenya, Korea (Rep. of), Kosovo, Macau, Macedonia, Malawi, Malaysia, Mexico, Moldova, Monaco, Montenegro, New Zealand, Nicaragua,
- Nigeria, Pakistan, Panama, Peru, Philippines, Puerto Rico, Qatar, Russian Federation, Saudi Arabia, Serbia, Singapore, South Africa, Sri Lanka, Switzerland, Taiwan, Tanzania, Thailand, Turkey, Uganda, Ukraine, United Arab Emirates, United States, Uruguay, Uzbekistan, Vietnam, Virgin Islands (US), Zambia.
  €3.99
  Per day recurring
Roam USA/Canada
- Add-on with 1GB of data and 300 minutes while roaming in USA or Canada
- Roaming calls include calls made USA/Canada to Ireland and calls within the country you are visiting. It also includes calls you receive while in USA/Canada. It does not include calls between USA and Canada. Recurring or once-off.
  €20
1GB ROW
Add-on with 1GB Data to use for roaming in selected countries ¥. Recurring or once off.
€20
Roam ROW
- Add-on with 300 minutes and 1GB data to use for roaming in the selected countries ¥
- Roaming calls include calls from these countries to Ireland, calls within the country you are visiting, and calls received in that country. It does not include calls between these countries.
  €30
3GB EU Data
3GB of data to use in EU** countries. Recurring or once-off.
€10
1GB USA/Canada
1GB of data to use in US or Canada. Recurring or once-off.
€10

ROI/EU Calls & Texts

100 minutes
100 minutes to call landlines and mobiles in ROI & while roaming in EU **. Recurring or once-off.
€5
Unlimited Minutes
Unlimited**** minutes to call landlines and mobiles in ROI & while roaming in EU.
€8
Unlimited Texts
Unlimited**** texts to any Republic of Ireland network. These texts can also be used for EU roaming.
€5

International

30 International Mins
30 international minutes from Republic of Ireland to EU, UK and 25 other countries. Recurring or once-off.
€5

200 International Mins
200 international minutes from Republic of Ireland to EU, UK and 25 other countries. Recurring or once-off.
€10

100 international Mins to EU
100 international minutes to EU countries**. Recurring or once-off.
€5

€5 100 Mins to US & Canada
100 minutes from Republic of Ireland to US or Canada. Recurring or once-off.
€5

Insurance

Insurance 2 (inc. Gov levy) €4
Insurance 3 (inc. Gov levy) €7
Insurance 1 (inc. Gov levy) €13

Special calls

Certain kinds of calls within Ireland may fall outside the main price levels. Charges for these calls are shown in the following tables

THREE-Business-Staff-Affinity-fig-4

Directory services

Services| Enquire charge (includes text msg delivery)|
---|---|---
| National 11811 / 11850 / 11890| € 3.26 per call per connection (up to 1 min)|
International 11860 / 11818| € 2.14 per minute (each subsequent minute)
Value Added SMS shortcodes
Range| Cost €|
50000 – 50998| Free|
51000 – 51998| Up to 16c
53000 – 53998| Up to 80c
57000 – 57998| 80c or above
59000 – 59998| Adult services (prices will vary)

Other services

What we charge you for a whole range of other activities – from late payment to reconnection

Charges for other services

Additional copy of bill €7.62 per copy
Electronic copy of bill €2.54 per email
Non-direct debit charge €4.57 per month
Handset Unlock fee Minimum Account Spend for Bill Pay customers is €300 or 9 monthly bills paid in full on the account. Please see the Three unlocking policy on www.three.ie for further information.
Change of phone number €15.25
Cancellation Fee Lump sum equivalent to the total of all the monthly charges due for the remainder of your Minimum Term (where applicable).
Paper Bill Charge With effect from November 2023 customers entering into a new agreement with Three, including upgrades, who opt for paper bills will be charged €3.49 per bill.

Roaming Band to Country List

EU
Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal , Reunion, Romania Saint Pierre and Miquelon, Slovakia, Slovenia Spain St Barth Saint Maarten, St Martin, Sweden
UK
United Kingdom, Channel Islands, Gibraltar, Isle of Man, Northern Ireland
Individual Bands
Australia, Brazil, Canada, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey, UAE, United States, Vietnam
Roam 1
Albania, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia & Herzegovina, Indonesia, Jordan, Lebanon, Macedonia, Malaysia, Moldova, Montenegro, Oman, Serbia, Sri Lanka, Ukraine
Roam 2
Angola, Bahrain, Botswana, Cambodia, Côte d’Ivoire, Cuba, Dutch Antilles, Faroe Islands, Gambia, Ghana, Grenada, Kazakhstan, Kenya, Korea (Republic of), Libya, Macau, Madagascar, Mauritius, Mozambique, Namibia, Nepal, Netherlands Antilles, Nicaragua, Nigeria, Paraguay, Qatar, Taiwan, Tunisia, Vanuatu, Zambia
Roam 3
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Bermuda, Bolivia, British Virgin Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, French Polynesia, Guatemala, Haiti, Honduras, Jamaica, Panama, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia and Samoa, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela
Roam 4
Afghanistan, Algeria, Papua New Guinea
Roam 5
Belize, Brunei Darussalam, Guam, Iran, Iraq, Senegal, South Sudan, Sudan
Roam 6
Cameroon, Equatorial Guinea, Georgia, Kosovo, Syria
Roam 7
Abkhazia, Benin, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Congo, Djibouti, Eritrea, Eswatini, Ethiopia, Gabon, Greenland, Guinea, Guinea-Bissau, Guyana, Kuwait, Liberia, Malawi, Mauritania, Monaco, Niger, Palau, Republic of Congo, Rwanda, San Marino, Sierra Leone, Somalia, Swaziland, Tanzania, Uganda, Yemen, Zimbabwe
Roam 8
Antarctica, Ascension Island, Bhutan, Cayman Islands, Comoros, Cook Islands, Diego, East Timor, Falkland Islands, Fiji, Kyrgyz Republic, Kiribati, Laos, Lesotho, Maldives, Mali, Marshall Islands, Micronesia, Mongolia, Montserrat, Myanmar, Nauru, New Caledonia, Niue, Northern Mariana Islands, Norfolk Island, Palestine, Saint Helena, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tajikistan, Togo, Tokelau, Tonga, Turkmenistan, Tuvalu, Wallis and Futuna Islands, United States Virgin Islands, Uzbekistan
Satellite
INMARSAT, IRIDIUM, Aeromobile, Onair, Maritime Communications Partners

International Band to Country List

UK
United Kingdom, Channel Islands, Gibraltar, Isle of Man, Northern Ireland
EU
Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, St. Barth, Saint Maarten, St Martin, Sweden, Vatican City
Individual Bands
Australia, Brazil, Canada, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey, UAE, United States, Vietnam
Band 1
Albania, Bangladesh, Macedonia, Moldova, Taiwan, Ukraine
Band 2
Algeria, Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Georgia, Indonesia, Iran, Iraq, Korea (Republic of), Kuwait, Lebanon, Malaysia, Nigeria, Palestine, Sri Lanka, Zimbabwe
Band 3
Anguilla, Antigua & Barbuda, Bahamas, Barbados, Bermuda, Bosnia & Herzegovina, Cayman Islands, Dominican Republic, Faroe Islands, Grenada, Jamaica, Kazakhstan, Kyrgyz Republic, Libya, Monaco, Montenegro, Montserrat, Puerto Rico, Saint Kitts & Nevis, Saint Lucia, San Marino, Serbia, Tajikistan, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, US Virgin Islands
Band 4
Abkhazia, Afghanistan, Aruba, Belize, Bhutan, Bolivia, British Virgin Islands, Cambodia, Chile, Colombia, Costa Rica, Cuba, Dutch Antilles, East Timor, Ecuador, El Salvador, Falkland Islands, French Polynesia, Greenland, Guatemala, Guyana, Haiti, Honduras, Jordan, Korea (Democratic People’s Republic of), Laos, Lie, Macau, Maldives, Mongolia, Myanmar, Nepal, Netherlands Antilles, Nicaragua, Oman, Panama, Paraguay, Peru, Qatar, Saint Vincent and the Grenadines, Syria, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen
Band 5
Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Côte d’Ivoire, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Rwanda, Saint Helena, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, SURINAME, Swaziland, Tanzania, Uganda, Zambia.
Band 6
American Samoa, Antarctica, Brunei Darussalam, Cook Islands, Diego, Fiji, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Northern Mariana Islands, Norfolk Island, Palau, Papua New Guinea, Samoa, Solomon Islands, Tokelau, Togo, Tonga, Tuvalu, Wallis and Futuna.
Satellite
INMARSAT, IRIDIUM, Aeromobile, Onair, Maritime Communications Partners

Terms & Conditions

These Terms & Conditions relate primarily to pricing and are only a subset of the wider Terms and conditions that can be found at : www.three.ie/legal

General

All prices include VAT777
All You Can Eat Data for use in Republic of Ireland only.
Domestic fair usage policy of 10,000 minutes, 3,000 texts per month applies.
Rates shown are billed per minute. Rates applicable for plan out of allowance charges
Ireland means Republic of Ireland
- 5G access subject to you having a 5G ready device and being in a 5G coverage area.
- Minutes/Texts units can be used for voice calls or text messages where each unit equals 1 voice minute or 1 text message (“Units”).
- CPI applies to MRC
- EU countries found here
- Three to Three calls have a fair usage policy cap of 3,000 minutes per month for use on the Three network for calls to other Three customers in the Republic of Ireland only.
- ROI/EU Unlimited Minutes & Texts units are subject to fair usage policy per month (10,000 minutes, 3,000 texts). These minutes and texts are available for calls and texts to Republic of Ireland and on EU networks when roaming in the EU
- All chargeable calls to Irish and EU landlines & mobiles from ROI or while roaming in the UK and EU are subject to a call connection fee.

General

Add-ons are either recurring or non-recurring.
Recurring add-ons are reapplied at the start of your bill cycle.
Non-recurring add-ons will expire after 30 days, unless you consume all of your Add-on allowance before the 30 day expiry.
Some add-ons are not available on certain plans. Fair usage policy of 10,000 minutes, 3,000 texts applies. Roaming Day pass allowances expire at 11:59pm Irish time

International (25 countries)
Australia, Brazil, Canada, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey, United Arab Emirates, USA, Vietnam

Roaming (Roam ROW countries)
Australia, Brazil, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey, United Arab Emirates, Vietnam

Plan Allowances

Minutes/ Texts units allowance applies to:

ROI (calls made/texts sent while in Republic of Ireland)

Voice calls made to landlines and mobiles within the Republic of Ireland, including Three to Three minutes
Where the plan includes a separate allowance for Three to Three calls, these will be used first Calls made to Irish non-geographic numbers (0818)
Texts sent to Irish mobile numbers and Irish landline numbers

EU (calls made/texts sent while roaming in the EU)
Calls made while roaming in EU to other EU numbers and back to Republic of Ireland Texts sent while roaming in EU to other EU numbers and back to Republic of Ireland Per minute billing applies to all roaming calls unless otherwise stated.

† International
Unlimited International Units are subject to fair usage policy of 3,000 International Units per month. International Minutes/Texts units for selected Bill Pay plans can be used for voice calls or text messages to landlines, mobiles, non-geographic numbers, premium numbers and other numbers using an international prefix (e.g. UK 0044) where each unit equals 1 voice minute or 1 text message from Republic of Ireland to international numbers in the following destinations:

UK, EU, Australia, Brazil, Canada, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey, United Arab Emirates, USA, Vietnam
Per minute billing applies to all international calls unless otherwise stated.

Minutes/Texts units allowance does NOT include:

ROI / EU
- Calls to voicemail
- Calls to ROI premium rate numbers, directory inquiries numbers
- Texts to ROI premium rate numbers, directory inquiries numbers
- MMS (Multimedia messages)
- Any call/text types other than those outlined in Plan Allowances table above
International
- MMS (Multimedia messages)
- Any call/text types other than those outlined in Plan Allowances table above