WOpet W300 2.1L Automatic Cat Water Fountain with LED Light User Manual
- June 15, 2024
- WOPET
Table of Contents
WOpet W300 2.1L Automatic Cat Water Fountain with LED Light User
Manual
IMPORTANT REMINDERS
- Product is for indoor use only.
- For the plug or outlet, avoid contact with water.
- Keep power adapter above the pet fountain unit.
- Runs on DC 5V power adapter, Or USB interface of socket board, Non-USB power adapters are not compatible.
- Ensure water is in the fountain when the machine is running to avoid damaging the pump.
- Make sure the cord does not have any frayed or exposed wires in case your pet chews on the cord.
- If the fountain suddenly becomes noisy, it may be because the water level is too low. Add water to the fountain to resolve this problem.
- Please clean the pump every 2 weeks to extend the life of the pump.
COMPONENTS
WHAT YOU WILL GET
- Pet Water Fountain
- Filter
- Brush
- Pre-filter Sponge(intalled in pump)
- DC Pump( with 5ft power cord)
- User Manual
SETUP INSTRUCTIONS
- Soak the filter in a clean bowl for 5 minutes Rinse the filter for 30 seconds before the first use.
- Insert the pre-filter sponge into the groove of the water pump, position the pump according to the bottom slot shape. Add water to the tank.
- Install the soaked filter in the filter housing groove Connect flower spout with the bowl lid
PUMP MAINTENANCE
How to clean the pump
- Remove the pre-filter sponge, pump cover and impeller cap.
- Remove the impeller using the brush hook.
- Clean the parts with the brush using dish soap and warm water.
TIP: It is recommended to clean the pump and water tank at least once every two weeks.
SPECIFICATION
Scan the QR code to set up the fountain
FAQ TROUBLESHOOTING
USE INSTRUCTIONS
- Please put the water dispenser where pets often move. Fill the water bowl with water, taking care not to exceed the maximum water level.
- Please keep the USB interface dry, connect the USB interface of the socket board, or use the DC 5V power adapter (not provided).
Note: W300 does NOT have LED light.
WARRANTY INFORMATION
TWO YEAR NON-TRANSFERRABLE LIMITED WARRANTY
- To provide customers with a quality user experience, we guarantee we will replace or issue a refund for any defective product (whichever the customer prefers) for up to two (2) years from the date of purchase.
- Proof of purchase must be provided (Amazon order number or receipt) when submitting a claim to our customer support center.
- Warranty registration may be requested within a month from the date of purchase by sending your Amazon order number to the mailbox: support@wopetshop.com
- Price matching policy is not applicable. No price difference refunds.
- Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by checking the order details before contacting us.
WHAT IS COVERED
- Product that Manufacturer finds defective;
- Products with missing or damaged parts; Manufacturer may replace missing or damaged parts.
WHAT IS NOT COVERED
- Purchased from non-Amazon channel or other physical stores;
- Gift without proof of purchase;
- Tampering/abnormal use/ accidental damage or commercial use;
- Replacements and parts;
- Installation fee/ labor fee.
MAKING A CLAIM
- If you have any problems while using our products, you can choose any previously mentioned method to reach out to us.
- Email: support@wopetshop.com
- 30 days free Return & Replacement
- 2-Year Product Warranty
- Our standard warranty time is 12 months, but you can get 24-month warranty if you register in our website within 30 days when you received the items, please scan the below QR code to finish the registration
HAVE A QUESTION FOR THE SELLER?
- Find your order
- Click “View order details”
- Click the “Seller name”
- Click “Ask a question”
- Gifted parts, replacements, and consumable products are not covered by the 2-year warranty.
- Manufacturers’ warranties my not apply in all cases; this depends on various factors such as: use of the product, where the product was purchased, or who you purchased the product from.
- Please review the warranty carefully, and contact the manufacturer if you have any questions.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>