asTech Connect App: User Guide for Easy Scanning | Register & Download

June 4, 2024
asTech

The asTech Connect App is a powerful tool that allows users to scan vehicles with ease. To get started, users must first create an asTech account by registering via the email they received from noreply@astech.com with the subject line “You’ve been added to an asTech account”. If needed, users can request another registration email by visiting www.astech.com/registration. Once registered, users can download the app from their device’s app store and plug their asTech device into a vehicle. It is recommended to connect a battery support device to the vehicle as well. Users must also ensure that their mobile device’s Bluetooth is enabled before launching the app and logging in with their username and password. With these simple steps, users can begin scanning vehicles with the asTech Connect App. For any questions or concerns, customers can reach out to asTech Customer Service at 1-888-486-1166 or customerservice@astech.com.

asTech Connect App User Guide

Create an asTech account

Register your asTech account via the email you received from noreply@astech.com with the subject line “You’ve been added to an asTech account”. Note: To request another registration email go to www.astech.com/registration.

Download the new asTech App

Download the new asTech App Ensure your device is connected to the internet. Then go to the app store on your device. Search “asTech” to find and install the app.

Plug your asTech device into a vehicle

Plug your asTech Device into a vehicle and set the ignition to “on”, engine off. An IP Address, VIN and “Connected & Waiting” should appear on the device screen. The device is now ready to use. Note: Connecting a battery support device to the vehicle is recommended.

Enable Bluetooth

Enable Bluetooth Enable Bluetooth on your mobile device.

Launch the asTech App

Launch the asTech App On the device, tap the asTech icon to launch the app. On the login screen, type your user name and password created for your asTech account. That’s it! You are ready to scan a vehicle. You can reach Customer Service at: 1-888-486-1166 or customerservice@astech.com

SPECIFICATIONS

Product Name asTech Connect App
Functionality Allows users to scan vehicles with ease
Registration Users must register an asTech account via email from

noreply@astech.com with the subject line “You’ve been added to an asTech account”. Another registration email can be requested from www.astech.com/registration
App Download| Users can download the app from their device’s app store by searching for “asTech”
Device Connection| Users must plug their asTech device into a vehicle with the ignition set to “on”, engine off. A battery support device is recommended. An IP Address, VIN and “Connected & Waiting” should appear on the device screen to indicate readiness for use.
Bluetooth| Users must ensure their mobile device’s Bluetooth is enabled before launching the app
Login| Users must log in with their username and password created for their asTech account
Customer Service| Customers can reach out to asTech Customer Service at 1-888-486-1166 or customerservice@astech.com for any questions or concerns

FAQS

How do I create an asTech account?

You can create an asTech account by registering via the email you received from noreply@astech.com with the subject line “You’ve been added to an asTech account”. If needed, you can request another registration email by visiting www.astech.com/registration.

How do I download the asTech Connect App?

To download the asTech Connect App, ensure your device is connected to the internet, then go to the app store on your device, search “asTech” to find and install the app.

How do I plug my asTech device into a vehicle?

Plug your asTech Device into a vehicle and set the ignition to “on”, engine off. An IP Address, VIN and “Connected & Waiting” should appear on the device screen. The device is now ready to use.

Is it recommended to connect a battery support device to the vehicle while scanning?

Yes, it is recommended to connect a battery support device to the vehicle while scanning.

How do I enable Bluetooth on my mobile device?

To enable Bluetooth on your mobile device, go to your device’s settings and turn on Bluetooth.

What should I do if I have questions or concerns about the asTech Connect App?

If you have any questions or concerns about the asTech Connect App, you can reach out to asTech Customer Service at 1-888-486-1166 or customerservice@astech.com.

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