Oilsky MP3 Players with Bluetooth WiFi Instructions

Common faults and Solutions
Instructions

MP3 Players with Bluetooth WiFi

1. The player can’t be charged.
   In the o state, when the USB cable is connected for charging, The player will normally light up and display a battery logo and remaining charge.
   Troubleshooting:

1. Check whether it is caused by poor contact. In most cases, charging failure is caused by poor contact. You can repeatedly plug and unplug the USB cable to test whether the charging can be resumed. If it can be charged at a certain moment, it indicates that there is poor contact.
2. Check whether USB port is damaged
   Connect the player to a computer with an available USB port by using a proven USB cable. If the fault persists, it indicates USB port of the player has been damaged.
3. Check if the USB cable is damaged.·
   • You can replace a proven USB cable to connect the player to check whether it can be charged. If it can, it means that the previous cable has been damaged.
   • You can also use the USB cable to try to charge other devices, such as cellphones, to check whether it can charge other devices. If not, it means also that the cable has been damaged.
   If it is confirmed that both the USB cable and the charging port are normal, it can be determined that it is the fault of the player itself. Please contact after-sales support for replacement or refund.
   Tips: If turned o and not used for a long time (more than 3 months or even longer), the player may not be able to turn on or be charged. This is usually an illusion caused by the device being in an over-discharge protection state, rather than a real failure. In this case, please make sure to charge it for at least 2 hours before trying to turn it on.

2. Nothing happens when the player is connected to computer with USB cable.
   Usually, use a USB cable to connect the player to the computer, an MTP device named M303 will appear in the device and drive list of your computer.
   Troubleshooting:

1. Check whether it is caused by poor contact.
   In most cases, such failure is caused by poor contact. You can repeatedly plug and unplug the USB cable to test whether the connection can be resumed.
2. Check whether the USB port is damaged
   Connect the player to a computer with an available USB port by using a proven USB cable. If the fault persists, it means USB port of the player has been damaged
3. Check if the USB cable is damaged.
   • You can replace a proven USB cable to connect the player to Check if the connection can be restored. If it can, it means that the previous cable has been damaged.
   • You can also try to use the USB cable to connect other devices. If there is also no response, it means also that the USB cable has been damaged.

3. FM radio cannot be turned on.
   The FM radio needs to be plugged into a wired earphones/headphones as an antenna to turn on.
   Ifthe headset is plugged in and the fault persists, it is likely that the 3.
   5mm port is in poor contact.Please replace one headset and try again.

4. I want to delete some unnecessary apps, how to do it?
   Long press the App you want to delete on the desktop, then you’ll find a “UNINSTALL” message pops up at the top bar, drag it to delete.
   Warning:
   • Deleting the app is irreversible. Unless you reset the device to factory settings. Please be cautious.
   • Some Android built-in APPs cannot be delete or uninstall, such as music, clock, calculator, etc..

5. How to take screenshots?
   Long press the power button, it will pops up 3 choices: power off, reboot, screenshot.
   Select screenshot to catch a screenshot.
   You can find your screenshots in Gallery–Screenshot in the device storage.

6. How to clear apps running in the background?
   Long press the Home button of the device, and swipe right or left one by one in the pop-up application list to clear the program.

Oilsky Brand Customer Service:
For further questions, please contact us using the email and we will get back to you as soon as possible.
In the meantime, we will keep this guide updated based on customer feedback.
We wish you a great experience!
oilskyservice@hotmail.com

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