BC4675 Danfoss Installer App e Warranty Tool User Guide
- June 15, 2024
- Danfoss
Table of Contents
BC4675 Danfoss Installer App e Warranty Tool
Introduction
As a part of Danfoss Installer App e-Warranty tool has been created for
Electric heating.
The e-Warranty tool, a digital transformation of traditional paper warranty certificates designed exclusively for our electric heating products, including heating cables, mats, thermostats, and accessories. Bid farewell to the cumbersome paper-based certificates and embrace the streamlined future of warranty tracking and management. Whether you’ve chosen heating cables, mats, thermostats, or accessories, our e-Warranty tool delivers an efficient and dependable method for safeguarding your purchase. Your product warranties are now easily accessible at your convenience, ensuring a worry-free experience with your electric heating products. Welcome to an era of digital simplicity, where your warranties are as steadfast as the products they cover.
How to find the e-Warranty tool
Please open the main page of Danfoss Installer App https://www.danfoss.com/en/serviceandsupport/downloads/dhs/danfoss-installer- app/tab-overview and
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If you would like to use browser version, use the following link https://installerapp.danfoss.com/spa/dashboard or click on the button on the main webpage:
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If you would like to download the Danfoss Installer App from App Store or Google Play please click on a one of the following buttons:
You can now find in-depth walkthrough videos of the Danfoss Installer App heating tools and its features on the same webpage.
Registration and Account Setup
Registration
When you open the Danfoss Installer App click on Projects icon. Projects
Right after that please click on LOG IN / SIGN UP button.
If you have already created account use Log in section, if you would like to
create a new account, please use Sign up section:
Profile Configuration
Click on Profile icon to setup or change your profile preferences.
You can setup up Language (in web version), units, read all terms and
conditions, find distributors in your country and more.
Warranty registration process
Client registration in e-Warranty
Click on Projects icon and on Add client button:
Fill in all necessary information which is marked by red star and Save it:
Project creation
To create a new project in the tool, click on Add project button:
In new window name the project and choose Electric heating (e-Warranty) tool:
Right after that you will be proposed to choose one of the main Electric
heating Applications. Based on your choice you will see relevant product
reference in further screens:
And click on Create button:
Next steps are invoice adding and heated areas:
Click on Add invoice button and fill in Purchase date and upload an invoice
(if you don’t have it now, you will be able to upload it later) and click on
Add button:
Click on Add button in Heated areas section (e.g. Room) in order to create a
heated zone/ area:
Name a heated area and fill in the size of it, and click on Add button:
Product selection and data adding
Now you can select products from different product groups related to the
chosen Application. Chose products and click on Add products button.
You will be also proposed to select relevant products to the already chosen
(e.g. thermostats or accessories):
All the chosen products will be visible in Incomplete section with yellow triangle
It means that you need complete warranty certificate for each of the product.
To fill in all necessary data for the warranty certificate click on the
product from your list. Depending on the product you must fill in Serial
number, Installation and Connection dates, Cable and insulation resistance
before and after installation process and upload pictures of Before and After
installation process. When the data is filled in press on Complete button.
If some data is out of the appropriate range you will immediately see it in
the tool. In such cases please contact your local DEVI representative and
inform them about the issue.
After pressing Complete button you will be able to download or/and send Single Warranty Certificate for this specific product only.
By pressing Next product button you will be able to complete Warranty
certificate for the next product in your list.
When all the products are filled in, all the products will be moved to the
Competed section:
To download Combined Warranty Certificate for all the products in your
project, click on Save heated area button, scroll down to the Reports area,
and click on Combined warranty document. There you can send the certificate or
download as PDF file.
Congratulations! Your DEVI installation has now been registered and your Warranty certificate is stored in the system.
It will be stored in the system for the period of the warranty.
Please keep this confirmation email in digital format for your records.
The warranty shall be valid only if the WARRANTY CERTIFICATE is completed correctly and in accordance with the instructions. The warranty will be provided if the fault is communicated to the installer or the seller immediately and the proof of purchase is provided.
For any questions or complaints regarding your product always feel free to contact your installer or local representative.
Danfoss A/S
Nordborgvej 81
6430 Nordborg
Denmark
Customers Support
Any information, including, but not limited to information on selection of product, its application or use, product design, weight, dimensions, capacity or any other technical data in product manuals, catalogues descriptions, advertisements, etc. and whether made available in writing, orally, electronically, online or via download, shall be considered informative, and is only binding if and to the extent, explicit reference is made in a quotation or order confirmation. Danfoss cannot accept any responsibility for possible errors in catalogues, brochures, videos and other material. Danfoss reserves the right to alter its products without notice. This also applies to products ordered but not delivered provided that such alterations can be made without changes to form, fit or function of the product.
All trademarks in this material are property of Danfoss A/Sor Danfoss group companies. Danfoss and the Danfoss logo are trademarks of Danfoss A/S. All rights reserved.
DanfossA/S
DEVI• devi.com • +45 7488 2222 •
EH@danfoss.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>