ViewSonic VS18884 Direct View LED Display User Guide
- June 15, 2024
- Viewsonic
Table of Contents
- VS18884 Direct View LED Display
- Product Information
- Specifications
- Safety Precautions
- Contents
- Introduction
- Package Contents
- Product Overview
- Installation
- Making Connections
- Using Your Display
- Powering On/Off your LED Display
- Home Screen
- Navigating the Home Screen
- Specifications
- LED Display Stuck Pixel Definition
- Timing Chart
- RS-232 Hardware Specification
- RS-232 Communication Setting
- Command Table
VS18884 Direct View LED Display
Product Information
Specifications
Model No.: LDP135-151
P/N: VS18884
Safety Precautions
It is important to follow these safety precautions:
-
Do not use the product if it has been damaged in any way, such
as a damaged power supply cord or plug, exposure to moisture, or if
liquid is spilled onto or objects fall into the unit. -
If the unit does not operate normally or has been dropped, do
not continue using it and seek assistance.
Contents
- Safety Precautions
- Introduction
- Package Contents
- Product Overview
- Installation
- Making Connections
- Using Your Display
- Embedded Applications
- Appendix
- RS-232 Protocol
Introduction
The All-in-One Direct View LED Display User Guide provides
important information on installing and using the product safely.
It also includes instructions on how to register your product for
future service.
Package Contents
The package includes:
- All-in-One Direct View LED Display
- User Guide
- Power supply cord and plug
Product Overview
The product is an All-in-One Direct View LED Display with the
following features:
- High-resolution screen
- Embedded applications for various uses
- Home screen for easy navigation
Installation
Follow these steps to install the product:
-
Select a suitable location for the display.
-
Ensure that the power supply cord is accessible and can be
easily connected. -
Mount the display securely on a wall or other suitable
surface. -
Connect the power supply cord to the display and a power
source.
Making Connections
To make connections, follow these steps:
- Identify the ports on the display.
- Connect the required cables to their corresponding ports.
- Ensure that all connections are secure.
Using Your Display
Powering On/Off your LED Display
To power on/off your LED display, follow these steps:
- Locate the power button on the display.
- Press and hold the power button to turn on/off the
display.
Home Screen
The home screen provides access to various features and
applications of the LED display.
Navigating the Home Screen
To navigate the home screen, use the provided remote control or
the buttons on the display. Select the desired application or
feature using the navigation buttons and press the enter button to
access it.
Embedded Applications
The LED display comes with several embedded applications:
- ViewBoard Cast
- Browser
- vSweeper
- WPS Office
Appendix
Specifications
The specifications of the LED display are as follows:
- Screen Size: [Insert screen size]
- Resolution: [Insert resolution]
- Refresh Rate: [Insert refresh rate]
LED Display Stuck Pixel Definition
The user manual provides information about stuck pixels on the
LED display. Stuck pixels are deactivated pixels that may
occasionally be visible on the screen. They do not affect the
performance or reliability of the product.
Timing Chart
The timing chart provides information on the supported timing
configurations for the LED display.
RS-232 Protocol
RS-232 Hardware Specification
The RS-232 hardware specification defines the electrical and
mechanical characteristics of the communication interface.
RS-232 Communication Setting
The RS-232 communication setting provides instructions on how to
configure the communication parameters for the LED display.
Command Table
The command table lists the available commands and their
corresponding functions for controlling the LED display using
RS-232 communication.
FAQ (Frequently Asked Questions)
-
* Q: What should I do if my LED display is damaged?
A: If your LED display has been damaged, such as a damaged power
supply cord or plug, exposure to moisture, or liquid spillage, do
not continue using it. Seek assistance for repair or
replacement.
-
* Q: Why do I occasionally see pixel spots on my screen?
A: The user manual explains that these pixel spots are
deactivated pixels and not a defect. They do not affect the
performance or reliability of the LED display.
LDP135-151
All-in-One Direct View LED Display User Guide
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering
your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which
is also found on our web site at http://www.viewsonic.com in English, or in
specific languages using the Regional selection box in the upper right
corner of our website.
Model No. VS18884 P/N: LDP135-151
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to
exceeding the world’s expectations for technological evolution, innovation,
and simplicity. At ViewSonic®, we believe that our products have the potential
to make a positive impact in the world, and we are confident that the
ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
2
Safety Precautions
Please read the following Safety Precautions before you start using the
device. · Keep this user guide in a safe place for later reference. · Read all
warnings and follow all instructions. · Ensure there is no direct airflow from
air conditioning blowing on the display. · Do not use the device near water.
To reduce the risk of fire or electric shock, do
not expose the device to moisture. · Avoid exposing the device to direct
sunlight or other sources of sustained heat. · Do not install near any heat
sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels. · When moving the device, be careful not to drop
or bump the device on anything. · Do not place the device on an uneven or
unstable surface. The device may fall over resulting in an injury or a
malfunction. · Do not place any heavy objects on the device or connection
cables. · If smoke, an abnormal noise, or a strange odor is present,
immediately turn the device off and call your dealer or ViewSonic®. It is
dangerous to continue using the device. · Do not attempt to circumvent the
safety provisions of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding-type plug has two
blades and a third grounding prong. The wide blade and the third prong are
provided for your safety. If the plug does not fit into your outlet, obtain an
adapter and do not attempt to force the plug into the outlet. · When
connecting to a power outlet, DO NOT remove the grounding prong. Please ensure
grounding prongs are NEVER REMOVED. · Protect the power cord from being
treaded upon or pinched, particularly at the plug, and at the point where it
emerges from the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible. · Only use attachments/accessories
specified by the manufacturer. · When a cart is used, use with caution when
moving the cart/equipment combination to avoid injury from tipping over. ·
Disconnect the power plug from the AC outlet if the device is not being used
for a long period of time.
3
· Place the device in a well-ventilated area. · Do not cover the surface of
the display with any material. · Do not block the air circulation around the
display. · Keep flammable materials away from the display. · Refer all
servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as: if the power
supply cord or plug is damaged; if liquid is spilled onto or objects fall in
the unit; if the unit is exposed to moisture; if the unit does not operate
normally or has been dropped.
· Do not assemble the display by yourself. · This panel is an advanced product
that contains millions of pixels. You may
occasionally see pixel spots when viewing the screen. Since these deactivated
pixels are not a defect, the performance and reliability of the product is not
affected. For more information, please see page 136.
4
Contents
Safety Precautions………………………………………………. 3 Introduction ………………………………………………………. 9
Package Contents ………………………………………………………………………………………9 Product Overview
…………………………………………………………………………………….11
Front Panel ……………………………………………………………………………………………… 11 Rear Panel
………………………………………………………………………………………………. 11 I/O Ports
…………………………………………………………………………………………………. 12 Control
Panel…………………………………………………………………………………………… 13 Remote Control
……………………………………………………………………………………….. 14
Installation ………………………………………………………. 17
Before Installing……………………………………………………………………………………….17 Wall
Mounting…………………………………………………………………………………………17 Installing the Cabinets
………………………………………………………………………………19 Connecting the System Control Box
……………………………………………………………22 Installing the LED Modules
………………………………………………………………………..25 Installing System Control Box Covers
………………………………………………………….26 Floor Stand
Installation……………………………………………………………………………..28
Component List ……………………………………………………………………………………….. 28
Dimensions……………………………………………………………………………………………… 29 Constructing the Floor Stand
…………………………………………………………………….. 30 Connecting the System Control Box to the Floor
Base…………………………………… 32 Installing the Middle
Cabinets……………………………………………………………………. 33 Installing the Left and Right Cabinet
…………………………………………………………… 36 Connect the Network and Power Cables
…………………………………………………….. 37 Installing the LED
Modules………………………………………………………………………… 38 Installing System Control Box Covers
………………………………………………………….. 39 Detachable System Control Box
…………………………………………………………………41 Wall Mounting………………………………………………………………………………………….
41 Installing the Cabinets………………………………………………………………………………. 44 Connecting the
System Control Box (Hidden Installation) ……………………………… 47 Installing the LED
Modules………………………………………………………………………… 49
5
Dual-Screen Splicing …………………………………………………………………………………50 Wall
Mounting…………………………………………………………………………………………. 51 Installing the
Cabinets………………………………………………………………………………. 53 Connecting the System Control Box
(Standard Installation) …………………………… 56 Connecting the System Control Box
(Hidden Installation) ……………………………… 60 Installing the LED
Modules………………………………………………………………………… 63
Portrait Mode ………………………………………………………………………………………….65 Wall
Mounting…………………………………………………………………………………………. 66 Installing the
Cabinets………………………………………………………………………………. 67 Connecting the System Control Box
(Standard Installation) …………………………… 72 Connecting the System Control Box
(Hidden Installation) ……………………………… 76 Installing the LED
Modules………………………………………………………………………… 78
Making Connections………………………………………….. 80
Connecting to External Devices ………………………………………………………………….80 HDMI IN Connection
………………………………………………………………………………… 80 Audio
Connection…………………………………………………………………………………….. 80 HDbaseT
Connection………………………………………………………………………………… 80 Video Output Connection
…………………………………………………………………………. 81 USB and Networking Connections
……………………………………………………………… 81 RS-232 Connection ……………………………………………………………………………………
82
6
Using Your Display…………………………………………….. 83
Powering On/Off your LED Display……………………………………………………………..83 Home Screen
…………………………………………………………………………………………..84 Navigating the Home Screen
……………………………………………………………………..85
Remote Control ……………………………………………………………………………………….. 85 Keyboard and Mouse
……………………………………………………………………………….. 85 APP
Center………………………………………………………………………………………………86 Input Source
……………………………………………………………………………………………87 Settings
…………………………………………………………………………………………………..88 Settings Menu Tree
………………………………………………………………………………….. 89 Network &
Internet………………………………………………………………………………….. 94 Connected
Devices…………………………………………………………………………………… 96 Apps
………………………………………………………………………………………………………. 97 Display
……………………………………………………………………………………………………. 99 Sound
…………………………………………………………………………………………………… 103 Storage
…………………………………………………………………………………………………. 104
System………………………………………………………………………………………………….. 105
Upgrade………………………………………………………………………………………………… 109 On-Screen Display (OSD)
Menu………………………………………………………………..110 On-Screen Display (OSD) Menu Tree
………………………………………………………… 111 Menu Options ………………………………………………………………………………………..
113
Color Mode …………………………………………………………………………….113 Display Mode
………………………………………………………………………….114 Advanced Mode ………………………………………………………………………120
Speaker ………………………………………………………………………………….122 PIP/PBP
Mode…………………………………………………………………………124 Information
…………………………………………………………………………….127
Embedded Applications……………………………………. 128
ViewBoard Cast ……………………………………………………………………………………..128 Browser
………………………………………………………………………………………………..132 vSweeper
………………………………………………………………………………………………133 WPS
Office…………………………………………………………………………………………….134
7
Appendix……………………………………………………….. 135
Specifications…………………………………………………………………………………………135 LED Display Stuck Pixel
Definition …………………………………………………………….136 Timing Chart
………………………………………………………………………………………….137
HDMI (PC)……………………………………………………………………………………………… 137 HDMI
(Video)…………………………………………………………………………………………. 138 Supported Media
Formats……………………………………………………………………….139 Troubleshooting
…………………………………………………………………………………….141
Maintenance………………………………………………………………………………………….143 General
Precautions……………………………………………………………………………….. 143 Initial Operation
…………………………………………………………………………………….. 143 Front Panel Cleaning Instructions
…………………………………………………………….. 143 Cabinet Cleaning Instructions
………………………………………………………………….. 143 Regular Use
…………………………………………………………………………………………… 144 Vacuum Suction
Tool………………………………………………………………………………. 145 LED Module Disassembly
………………………………………………………………………… 147
RS-232 Protocol………………………………………………. 149
RS-232 Hardware Specification ………………………………………………………………… 149 RS-232
Communication Setting………………………………………………………………… 149 Command Table
…………………………………………………………………………………….. 150
Regulatory and Service Information …………………… 151
Compliance Information………………………………………………………………………….151 FCC Compliance
Statement……………………………………………………………………… 151 IC Warning Statement
…………………………………………………………………………….. 152 Country Code
Statement…………………………………………………………………………. 152 IC Radiation Exposure
Statement……………………………………………………………… 153 CE Conformity for European Countries
……………………………………………………… 153 Declaration of RoHS2
Compliance…………………………………………………………….. 154 European Union Regulatory Conformance
………………………………………………… 154 Indian Restriction of Hazardous Substances
………………………………………………. 155 Product Disposal at End of Product Life
…………………………………………………….. 155
Copyright Information …………………………………………………………………………….156 Customer Service
…………………………………………………………………………………… 157 Limited Warranty
…………………………………………………………………………………… 158 Mexico Limited
Warranty………………………………………………………………………… 161
8
Introduction
Package Contents
Item
Cabinet Sections
System Control Box
(Left and Right sides)
Quick Start Guide
LDP135-151
All-in-one Direct View LED Display
Quick Start Guide Guide de démarrage rapide
Schnellstartanleitung
Guía rápida de inicio Hizli Balangiç Kilavuzu Aan de slag
Quantity
5 sections total
Note
One (1) Left, three (3) Middle, and one (1) Right.
2 sides
1
LED Modules
Remote Control
Screws
Hex Tool (Allen wrench) System
Control Box Covers (Left, Middle,
and Right sides)
Power
Source
HDMI 1 HDMI 2
Blank
OK
Menu
1
2
3
4
5
6
7
8
9
.
0
4 3 2
1
100 modules
The quantity of spare LED modules will vary by country.
1
20 x M6x10mm (1) 32 x M6x50mm Expansion (2)
32 x TA6x30mm (3) 12 x KM3x6mm (4)
2
1 x 5 mm 1 x 8 mm
3
9
Wall Mounting Brackets
Vacuum Suction
Tool
Item
Quantity
4
1
Note
Anti-Static Gloves
2 pairs
LAN Cable (5m)
IR Extender Cable (3m)
Bag with LEDs
1
1
1 bag (1,000 pieces)
Replacement LED beads specific to module batch
number.
Cannot be used on different LED module batch(es).
NOTE: · This product is packed in an air transport box. · Due to the size and weight, it is recommended that two or more people handle it. · The base stand is an optional accessory and will be sold separately.
10
Product Overview
Front Panel
POWER
Power Switch Speaker
Rear Panel
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
Speaker I/O & Control Panel
11
I/O Ports
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
1 23 4
IR IN
USB 5V/1.5A
56
USB 5V/1.5A
LAN
67
HDMI 1 (2.0)
8
HDMI 2 (2.0)
8
HDMI 3 (1.4)
9
HDMI 4 (1.4)
HDMI 5 (2.1)
9 10
RS232
11
Number Item Port
Description
1
HDMI OUT Extend content out to another display device.
2
Audio OUT Audio output to an external speaker.
3
Audio IN Audio input from an external device.
4
S/PDIF Out Multichannel sound via optical signals.
5
IR IN Extend the IR Receiver.
6
USB 2.0 USB Reader (5V/1.5A).
7
LAN
Standard RJ45 (10M/100M/1000M) Internet connection interface.
8
HDMI IN High definition input: PIP/PBP ,connect to PC with
2.0
HDMI output, set-top box, or other video device.
9
HDMI IN High definition input: PIP/PBP ,connect to PC with
1.4
HDMI output, set-top box, or other video device.
10
HDMI IN High definition input: connect to PC with HDMI
2.1
output, set-top box, or other video device.
11
RS-232 Serial control port.
12
Control Panel
Number 1
2 3 4 5
6
USB C
USB A
1 2 3 4 567 8
Item
Description
USB C USB-C Reader (5V/2A)
USB 2.0 USB Reader (5V/1.5A) IR Receiver Receiver for the Remote Control. Brightness Press to cycle through brightness levels. Volume + Increase the volume.
Volume – Decrease the volume.
7
Input Select Press to cycle through available input sources.
8
Stand-by Press to enter Stand-by mode.
Locking the Control Panel
When the administrator does not want others to use the control panel, it can
be locked by pressing 1168+OK on the remote control.
13
Remote Control
1
3
2
4
5
6
7
8
9
10
11
13
12 13
14
18
15
16
17
Number Icon
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Item
Power
Description
Power On/Off
Home
Back to Home Screen
Source
Input source selection
HDMI 1/2
Change to HDMI 1/2 input source
Blank
Switch to a blank, black screen
Brightness p/q/t/u
OK
Adjust the brightness level Directional buttons Confirm the selection
i
Enter the Information page
Menu
Enter the Settings menu
Return
Return to previous
Play/Pause
Play/Pause content
Forwards/Backwards Move content forwards/backwards
Volume Up/Down Numbers .
Increase/decrease the volume level Numeric input buttons Input key for a dot
Backspace/Clear Delete key for text input
Mute
14
Mute/Unmute
Inserting Remote Control Batteries The remote control is powered by two 1.5V
“AAA” batteries. To insert batteries into the remote control: 1. Remove the
cover on the rear of the remote control. 2. Insert two “AAA” batteries,
ensuring the “+” symbol on the battery matches the
“+” on the battery post. 3. Replace the cover by aligning it with the slot on
the remote control and snapping
the latch shut. WARNING:There is a risk of explosion if batteries are
installed with incorrect
polarity.
NOTE: · It is recommended that you do not mix battery types. · Avoid exposure
to heat or steam. · Do not allow water or other liquids to splash on the
remote control. If the remote control becomes wet, wipe it dry immediately. ·
Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.
Locking the Remote Control When the administrator does not want others to
control the remote control, it can be locked by pressing 1169+OK on the remote
control.
15
Remote Control Receiver Range
The operating range of the remote control is shown here. It has an effective
range of 20 feet (6 meters), 30° degrees left and right. Ensure there is
nothing obstructing the remote control’s signal to the receiver.
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
30° 30° 20 ft
16
Installation
Before Installing
Maintain an adequate air gap between the back of the display and any wall for
proper ventilation. Ensure there is no direct airflow from air conditioning or
heating vents blowing on the display.
Avoid installing the display in places with high humidity.
Due to high power usage, always use power cords specifically designed for this product.
Wall Mounting
Installing the Upper and Lower Wall Mount Brackets
1422.4 mm 56 in
1320.8 mm 52 in
1117.6 mm 44 in
914.4 mm 36 mm
711.2 mm 28 in
508 mm 20 in
304.8 mm 12 in
101.6 mm 4 in
7 mm / in
50.8 mm 2 in
15 mm ¹/ in
25.4 mm 1 in
50.8 mm 2 in
1. Ensure the wall area and size is an appropriate installation site.
NOTE:The height of the Upper Wall Mount Brackets must not be less than 90 ³/”
(2300 mm) from the ground.
2. Using the Wall Mount Bracket (pictured above) as a guide, mark at least eight (8) holes and pre-drill them.
3. Install the first Upper Wall Mount Bracket with the provided screws (M6x50mm Expansion for masonry; TA6x30mm for load bearing wood).
4. Repeat Step 2, ensuring the second Upper Wall Mount Bracket is level with the first upper bracket. Keep a 3 ¹¹/” (85 mm) space between the two brackets.
17
5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall Mount Brackets. The distance between the Upper and Lower Wall Mount Brackets is 53 /” (1350 mm).
102 mm
4 ¹/ in
57 mm
2 ¹/ in
25 mm
³/ in
NOTE:You can also install the Upper Wall
W
1350 mm
a
53 / in
Mount Brackets, hang the screen, and
l
then install the Lower Wall Mount
l
Display
Brackets for a more precise fit.
Ensure the wall can safely support 297.62 lbs. (135 kg). Ensure the deviation
of the wall surface is < ¹³/” (< 5mm).
6. After installing both Upper and Lower Wall Mount Brackets, the
installation wall should look like:
18
Installing the Cabinets
1. Ensure the Mounting Brackets on the rear of the five (5) Middle Cabinets
are positioned at the top and bottom mounting positions as shown below:
2. Carefully lift each Cabinet up onto the Upper Wall Mount Brackets,
starting from the left.
3. Ensure the Mounting Brackets sit securely on the Wall Mount Brackets as
shown below.
Display
Wall
Wall
19
4. Push each Locking Bolt and lock each Hook with the hex tool to securely
connect each cabinet together. It may be necessary to align the hole with an
Allen wrench in order to engage the Locking Bolt.
Push the Locking Bolt. Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet.
20
5. Place the remaining Cabinets up onto the Upper Wall Mount Brackets.
Install from left to right, ensuring the Mounting Brackets sit securely on the
Wall Mount Brackets.
6. Repeat Step 4, securing the cabinets together with each Locking Bolt and
Hook.
Push the Locking Bolt. Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet.
21
Connecting the System Control Box
1. Carefully unfold the System Control Box panel. Ensure the main system
control board is on the right. NOTE:Use caution as the System Control Box
panel is separated into two pieces with wires attached.
2. Align the holes of the Cabinet with the System Control Box to attach.
22
3. You can also reroute the power cable for cable management. Loosen the two
(2) PWM 4x6mm screws, pull the power cable out, thread the power cable through
the hole and then fasten the screws tightly.
Hole for cable management Two (2) PWM 4x6mm Screws
Professional installation only.
23
4. Further secure the System Control Box to the Cabinets with the 20 provided M6x10mm screws.
5. Connect the Network and Power cables of the Cabinets to the System Control Box.
NOTE:There are five (5) Network and five (5) Power cables to connect.
Network 1
Network 2
Network 3
Network 4
Power
Network 5
24
Installing the LED Modules
1. Install each LED Module onto the Cabinets, being sure to match the
corresponding numbers on the Module to the Cabinet. Please wear Anti-Static
Gloves before handling the LED modules.
2. Ensure each Module is flush and that there is little to no gap between
each. It may be necessary to gently tap the module to make it flush.
25
Installing System Control Box Covers
There are three (3) System Control Box Covers: Left, Middle, and Right.
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
1. Begin by installing the Right Cover onto the System Control Box.
NOTE:Ensure the Power Button cable is connected to the System Control Box
Power cable before securing the Cover.
2. After connecting the Power Button cable, ensure the Right Cover is
properly aligned with the System Control Box; then secure it with the 12
provided KM3x6mm screws.
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
26
3. Repeat the above steps for the Middle and Left Cover.
POWER
4. Your display is now ready to power on.
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
NOTE:We also offer a variety of installation options for different scenarios: Floor Stand, Portrait Mode, Detachable Control Box, and Dual-Screen Splicing (32:9).
27
Floor Stand Installation
The floor stand is an optional accessory. Follow the below instructions to
install your LED Display onto the stand.
Component List
Letter
Item
Quantity
Description
A
1
Hex Tool
B
8
M6 x 80mm Bolt
C
1
Left Support
D
1
Bottom Cross Beam
E
1
Right Support
F
1
Top Cross Beam
28
Dimensions
665 mm 26 ³/ in
71 mm 2 ¹/ in 46 mm 1 ¹³/ in
2379.8 mm 93 ¹¹/ in
572.5 mm 22 ³/ in 807.2 mm 31 ²/ in
2328 mm 91 ²¹/ in
3010 mm 118 ¹/ in
1830.1 mm 72 ³/ in 3010 mm 118 ¹/ in
25 mm ³/ in
1807.3 mm 71 / in 2461.8 mm 96 / in
665 mm 26 ³/ in
29
Constructing the Floor Stand 1. Connect the Left Support to the Bottom Cross
Beam with two (2) M6 x 80mm
bolts.
D B A
C
2. Connect the Right Support with the Bottom Cross Beam with two (2) M6 x
80mm bolts.
E
30
3. Connect the Top Cross Beam to the Left and Right Supports with four (4) M6
x 80mm bolts. NOTE:Ensure the groove of the Top Cross Beam faces inwards.
F
4. Ensure all bolts are tightened properly.
31
Connecting the System Control Box to the Floor Base 1. Carefully unfold the
System Control Box panel. Ensure the main system control
board is on the right. NOTE:Use caution as the System Control Box panel will
be separated into two
pieces, however the wires are connected. 2. Align the System Control Box to
the eight (8) holes on the Bottom Cross Beam and
secure it with eight (8) screws (M6x10mm).
3. Install two (2) additional screws (M6x10mm) to connect the two halves of
the System Control Box.
32
Installing the Middle Cabinets 1. Ensure the three (3) Mounting Brackets on
the rear of the three (3) Middle
Cabinets are positioned as shown below:
2. Carefully lift a Cabinet up onto the Floor Stand, securing the Mounting
Bracket into the support channel of the Top Cross Beam. The bottom of the
Cabinet will rest on the Bottom Cross Beam.
33
3. Secure the Cabinet to the Support with the provided screws (M6x10mm).
4. Push each Locking Bolt and lock each Hook with the hex tool to securely
connect each cabinet together.
Push the Locking Bolt.
Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet. 34
5. Repeat Steps 2~4 for the remaining Middle Cabinets. 35
Installing the Left and Right Cabinet 1. Carefully lift the Left and Right
Cabinet up onto the Floor Stand, securing the
Mounting Bracket into the support channel of the Top Cross Beam. The bottom of
the Cabinet will rest on the Bottom Cross Beam. NOTE:Ensure the holes of the
Cabinet and the System Control Box are aligned. 2. Push each Locking Bolt and
lock each Hook with the hex tool to securely connect the Left and Right
Cabinet to the Middle Cabinets.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet. 36
Connect the Network and Power Cables Connect the Network and Power cables of
each Cabinet to the System Control Box.
NOTE:There are five (5) Network and five (5) Power cables to connect.
Network 1
Network 2
Network 3
Network 4
Power
Network 5
37
Installing the LED Modules Install each LED Module onto the Cabinets, being
sure to match the corresponding numbers on the Module to the Cabinet. Ensure
each Module is flush and that there is little to no gap between each. it may
be necessary to gently tap the Module to make it flush.
Please wear Anti-Static Gloves before handling the LED modules.
38
Installing System Control Box Covers There are three (3) System Control Box Covers: Left, Middle, and Right.
RS232
USB
USB
USB
HDMI
HDMI
HDMI
AUDIO
USB-B
LAN
OUT
2
1
OUT
STAND-BY INPUT BRIGHTNESS
1. Begin by installing the Right Cover onto the System Control Box.
NOTE:Ensure the Power Button cable is connected to the System Control Box
Power cable before securing the Cover.
2. After connecting the Power Button cable, ensure the Right Cover is
properly aligned with the System Control Box; then secure it with the 12
provided KM3x6mm screws.
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
39
3. Repeat the above steps for the Middle and Left Cover. Once all of the Covers are secured, your LED Display is ready to use.
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
40
Detachable System Control Box
The System Control Box can be installed under the Cabinets (standard
installation) for front access, or behind the Cabinets.
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
Standard Installation
Hidden System Control Box Installation
NOTE: · Standard Installation video.
· Follow the below guide to install the display with the Hidden System Control
Box layout.
Wall Mounting
Installing the Upper and Lower Wall Mount Brackets
1422.4 mm 56 in
1320.8 mm 52 in
1117.6 mm 44 in
914.4 mm 36 mm
711.2 mm 28 in
508 mm 20 in
304.8 mm 12 in
101.6 mm 4 in
7 mm / in
50.8 mm 2 in
15 mm ¹/ in
25.4 mm 1 in
50.8 mm 2 in
1. Ensure the wall area and size is an appropriate installation site.
NOTE:The height of the Upper Wall Mount Brackets must not be less than 90 ³/”
(2300 mm) from the ground.
2. Using the Wall Mount Bracket (pictured above) as a guide, mark at least
eight (8) holes and pre-drill them.
3. Install the first Upper Wall Mount Bracket with the provided screws
(M6x50mm Expansion for masonry; TA6x30mm for load bearing wood).
41
4. Repeat Step 2, ensuring the second Upper Wall Mount Bracket is level with the first upper bracket. Keep a 3 ¹¹/” (85 mm) space between the two brackets.
5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall Mount Brackets. The distance between the Upper and Lower Wall Mount Brackets is 53 /” (1350 mm).
57 mm
2 ¹/ in
102 mm
4 ¹/ in
25 mm
³/ in
NOTE:You can also install the Upper Wall
W
1350 mm
a
53 / in
Mount Brackets, hang the screen, and
l
then install the Lower Wall Mount
l
Display
Brackets for a more precise fit.
Ensure the wall can safely support 297.62 lbs. (135 kg). Ensure the deviation of the wall surface is < ¹³/” (< 5 mm).
42
6. After installing both Upper and Lower Wall Mount Brackets, the
installation wall should look like:
85 mm 3 ¹¹/ in 1350 mm 53 / in
43
Installing the Cabinets 1. Ensure the Mounting Brackets on the rear of the
five (5) Middle Cabinets are
positioned at the top and bottom mounting positions as shown below:
2. Carefully lift each Cabinet up onto the Upper Wall Mount Brackets,
starting from the left.
3. Ensure the Mounting Brackets sit securely on the Wall Mount Brackets as
shown below.
Display
Wall
Wall
44
4. Push each Locking Bolt and lock each Hook with the hex tool to securely
connect each cabinet together. It may be necessary to align the hole with an
Allen wrench in order to engage the Locking Bolt.
Push the Locking Bolt. Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet.
45
5. Place the remaining Cabinets up onto the Upper Wall Mount Brackets.
Install from left to right, ensuring the Mounting Brackets sit securely on the
Wall Mount Brackets.
6. Repeat Step 4, securing the cabinets together with each Locking Bolt and
Hook.
Push the Locking Bolt. Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet.
46
Connecting the System Control Box (Hidden Installation) 1. Carefully unfold
the System Control Box panel. Ensure the main system control
board is on the right. NOTE:Use caution as the System Control Box panel is
separated into two pieces
with wires attached. 2. Install the left part of System Control Box using the
M6x16mm screws behind the
Cabinet.
3. Install the right part of the System Control Box using the M6x16mm screws
behind the Cabinet.
47
4. Connect the Network and Power cables of the Cabinets to the System Control
Box. NOTE:There are five (5) Network and five (5) Power cables to connect.
· Route the Power cable through the opening provided in the Cabinet and
connect it to the power plug.
· Route the Network cable through the opening provided in the Cabinet into an
“S-shape” and connect it to the network port.
5. Install the bezels from the bottom of the screen and use the M6x10mm
screws to secure it to the Cabinet.
48
Installing the LED Modules 1. Install each LED Module onto the Cabinets, being
sure to match the
corresponding numbers on the Module to the Cabinet. Please wear Anti-Static
Gloves before handling the LED modules.
2. Ensure each Module is flush and that there is little to no gap between
each. It may be necessary to gently tap the module to make it flush.
49
Dual-Screen Splicing
Two (2) DirectView LED Displays can be installed together to create one (1)
large display.
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
Standard Installation
Hidden System Control Box Installation
NOTE:The System Control Boxes can be installed under the Cabinets (standard
installation) for front access, or behind the Cabinets.
50
Wall Mounting
Installing the Upper and Lower Wall Mount Brackets
1422.4 mm 56 in
1320.8 mm 52 in
1117.6 mm 44 in
914.4 mm 36 mm
711.2 mm 28 in
508 mm 20 in
304.8 mm 12 in
101.6 mm 4 in
7 mm / in
50.8 mm 2 in
15 mm ¹/ in
25.4 mm 1 in
50.8 mm 2 in
1. Ensure the wall area and size is an appropriate installation site.
NOTE:The height of the Upper Wall Mount Brackets must not be less than 90 ³/”
(2300 mm) from the ground.
2. Using the Wall Mount Bracket (pictured above) as a guide, mark at least eight (8) holes and pre-drill them.
3. Install the first Upper Wall Mount Bracket with the provided screws (M6x50mm Expansion for masonry; TA6x30mm for load bearing wood).
4. Repeat Step 2, ensuring the second Upper Wall Mount Bracket is level with the first upper bracket. Keep a 3 ¹/” (82.6 mm) space between the two brackets.
51
5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall Mount Brackets. The distance between the Upper and Lower Wall Mount Brackets is 53 /” (1350 mm).
57 mm
2 ¹/ in
102 mm
4 ¹/ in
25 mm
³/ in
NOTE:You can also install the Upper Wall
W
1350 mm
a
53 / in
Mount Brackets, hang the screen, and
l
then install the Lower Wall Mount
l
Display
Brackets for a more precise fit.
Ensure the wall can safely support 297.62 lbs. (135 kg). Ensure the deviation of the wall surface is < ¹³/” (< 5 mm).
6. Repeat Steps 1~5 for the second display. Keep a 2 /” (72.8 mm) space between the first and second display’s Wall Mount Brackets.
7. After installing both Upper and Lower Wall Mount Brackets of both displays, the installation wall should look like:
82.6 mm 3 ¹/ in
72.8 mm 2 / in
82.6 mm 3 ¹/ in
1350 mm 53 / in
52
Installing the Cabinets 1. Ensure the Mounting Brackets on the rear of the
five (5) Middle Cabinets are
positioned at the top and bottom mounting positions as shown below:
2. Carefully lift each Cabinet up onto the Upper Wall Mount Brackets,
starting from the left.
3. Ensure the Mounting Brackets sit securely on the Wall Mount Brackets as
shown below.
Display
Wall
Wall
53
4. Push each Locking Bolt and lock each Hook with the hex tool to securely
connect each cabinet together. It may be necessary to align the hole with an
Allen wrench in order to engage the Locking Bolt.
Push the Locking Bolt. Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet.
54
5. Place the remaining Cabinets up onto the Upper Wall Mount Brackets.
Install from left to right, ensuring the Mounting Brackets sit securely on the
Wall Mount Brackets.
6. Repeat Step 4, securing the cabinets together with each Locking Bolt and
Hook.
Push the Locking Bolt.
Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet. 7.
Repeat Steps 1~6 for the second display. 8. After installing the Cabinets of
both displays, the installation wall should look like:
55
Connecting the System Control Box (Standard Installation) 1. Carefully unfold
the System Control Box panel. Ensure the main system control
board is on the right. NOTE:Use caution as the System Control Box panel is
separated into two pieces
with wires attached. 2. Starting from the left side, align the holes of the
Cabinet with the System Control
Box to attach.
56
3. You can also reroute the power cable for cable management. Loosen the two
(2) PWM 4x6mm screws, pull the power cable out, thread the power cable through
the hole and then fasten the screws tightly.
Hole for cable management Two (2) PWM 4x6mm Screws
Professional installation only.
57
4. Further secure the System Control Box to the Cabinets with the 20 provided M6x10mm screws.
5. Connect the Network and Power cables of the Cabinets to the System Control Box.
NOTE:There are five (5) Network and five (5) Power cables to connect.
Network 1
Network 2
Network 3
Network 4
Power
Network 5
58
6. Repeat Steps 1~5 for the second display.
7. After installing the System Control Box of both displays, the installation
wall should look like:
Display 1
Display 2
8. Connect one end of an HDMI cable to the HDMI OUT port of Display 2. Then, connect the other end of the cable to the HDMI IN port of Display 1.
HDMI IN
HDMI OUT
NOTE:Route the HDMI cable as shown below:
9. Install the System Control Box Covers with the KM3x6mm screws from left to
right (i.e., Display 1 left cover, Display 1 middle cover, Display 1 right
cover, Display 2 left cover, etc.).
NOTE:Refer to page 26 for more information.
59
Connecting the System Control Box (Hidden Installation)
1. Connect one end of an HDMI cable to the HDMI OUT port of Display 2. Then,
connect the other end of the cable to the HDMI IN port of Display 1.
HDMI IN
HDMI OUT
NOTE:Route the HDMI cable as shown below:
2. Carefully unfold the System Control Box panel. Ensure the main system
control board is on the right.
NOTE:Use caution as the System Control Box panel is separated into two pieces
with wires attached.
3. Install the left part of System Control Box using the M6x16mm screws
behind the Cabinet.
60
4. Install the right part of the System Control Box using the M6x16mm screws
behind the Cabinet.
61
5. Connect the Network and Power cables of the Cabinets to the System Control
Box. NOTE:There are five (5) Network and five (5) Power cables to connect.
· Route the Power cable through the opening provided in the Cabinet and
connect it to the power plug.
· Route the Network cable through the opening provided in the Cabinet into an
“S-shape” and connect it to the network port.
6. Repeat Steps 1~4 for the second display. 7. Install the bezels from the
bottom of the screen and use the M6x10mm screws to
secure it to the Cabinet.
62
Installing the LED Modules 1. Starting with Display 1, install each LED Module
onto the Cabinets, being sure to
match the corresponding numbers on the Module to the Cabinet. Please wear
Anti-Static Gloves before handling the LED modules.
2. Ensure each Module is flush and that there is little to no gap between
each. It may be necessary to gently tap the module to make it flush.
3. Once Display 1 is complete, repeat Steps 1~2 for Display 2.
63
4. After installing the LED Modules of both displays, the installation wall should look like:
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
Standard Installation
Hidden System Control Box Installation
64
Portrait Mode
The DirectView LED Display can be installed in either Landscape or Portrait
orientation.
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
Landscape Installation
USB A
USB C
RS232
HDMI 5 (2.1)
HDMI 4 (1.4)
HDMI 3 (1.4)
HDMI 2 (2.0)
HDMI 1 (2.0)
LAN
USB 5V/1.5A
USB 5V/1.5A
IR IN
S/PDIF OUT
IN
AUDIO AUDIO
OUT
HDMI OUT
POWER
Portrait Installation
NOTE:The System Control Box can be installed under the Cabinets (standard
installation) for front access, or behind the Cabinets.
65
Wall Mounting Installing the Wall Mount Brackets
1200 mm 47 ¹/ in
1200 mm 47 ¹/ in
500 mm 19 ¹¹/ in
1. Ensure the wall area and size is an appropriate installation site. 2.
Using the first Wall Mount Bracket, install the top Wall Mount Bracket with
the
provided screws (M6x50mm Expansion for masonry; TA6x30mm for load bearing
wood). 3. Repeat Step 2, ensuring the second Wall Mount Bracket is level with
the first Wall Mount Bracket. Keep a 47 ¹/” (1200 mm) space between the two
brackets (as pictured above). 4. Install the remaining two Wall Mount Brackets
in the same manner as the other two Wall Mount Brackets. The distance between
the Wall Mount Brackets is 47 ¹/” (1200 mm) and 19 ¹¹/” (500 mm) respectively.
Ensure the wall can safely support 297.62 lbs. (135 kg). Ensure the deviation
of the wall surface is < ¹³/” (< 5 mm).
66
Installing the Cabinets 1. Ensure 10 Mounting Brackets are attached to the
rear of the five (5) Middle
Cabinets are positioned horizontally as shown below:
67
2. Carefully lift each Cabinet up onto the Wall Mount Brackets, starting from the bottom.
NOTE:Cabinet letter installation will differ based on the preferred System Control Box installation (left or right side).
USB A
USB C
POWER
RS232
HDMI 5 (2.1)
HDMI 4 (1.4)
HDMI 3 (1.4)
HDMI 2 (2.0)
HDMI 1 (2.0)
LAN
USB 5V/1.5A
USB 5V/1.5A
IR IN
S/PDIF OUT
IN
AUDIO AUDIO
OUT
HDMI OUT
A B C D E Left Side Installation
E D C B A
Right Side Installation
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
POWER
USB C
USB A
68
3. Ensure the Mounting Brackets sit securely on the Wall Mount Brackets as
shown below.
Display
Wall
Wall
4. Push each Locking Bolt and lock each Hook with the hex tool to securely
connect each cabinet together. It may be necessary to align the hole with an
Allen wrench in order to engage the Locking Bolt.
Push the Locking Bolt.
Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet. 5.
Further secure the Cabinets together with M6x16mm screws.
69
6. Place the remaining Cabinets up onto the Wall Mount Brackets. Install from
bottom to top, ensuring the Mounting Brackets sit securely on the Wall Mount
Brackets.
7. Repeat Step 4, securing the cabinets together with each Locking Bolt and
Hook.
Push the Locking Bolt.
Lock each Hook with the hex tool.
NOTE:There are five (5) Locking Bolts and 10 Hooks between each cabinet. 8.
Further secure the Cabinets together with M6x16mm screws.
70
9. After installing all the Cabinets, the installation wall should look like: 71
Connecting the System Control Box (Standard Installation) 1. Carefully unfold
the System Control Box panel. Ensure the main system control
board is on the right. NOTE:Use caution as the System Control Box panel is
separated into two pieces
with wires attached. 2. Starting from the bottom, align the holes of the
Cabinet with the System Control
Box to attach.
72
3. You can also reroute the power cable for cable management. Loosen the two
(2) PWM 4x6mm screws, pull the power cable out, thread the power cable through
the hole and then fasten the screws tightly.
Hole for cable management Two (2) PWM 4x6mm Screws
Professional installation only.
73
4. Further secure the System Control Box to the Cabinets with the 20 provided
M6x10mm screws.
5. Connect the Network and Power cables of the Cabinets to the System Control
Box. NOTE:There are five (5) Network and five (5) Power cables to connect.
Network 5 Network 4
Power
Network 3 Network 2 Network 1
74
6. After installing the System Control Box, the installation wall should look
like: 7. Install the System Control Box Covers with the KM3x6mm screws.
75
Connecting the System Control Box (Hidden Installation) 1. Carefully unfold
the System Control Box panel. Ensure the main system control
board is on the right. NOTE:Use caution as the System Control Box panel is
separated into two pieces
with wires attached. 2. Install the left and right part of System Control Box
using the M6x16mm screws
behind the Cabinet.
NOTE:The System Control Box can be installed on the left or right side behind
the display.
76
3. Connect the Network and Power cables of the Cabinets to the System Control
Box. NOTE:There are five (5) Network and five (5) Power cables to connect.
· Route the Power cable through the opening provided in the Cabinet and
connect it to the power plug.
· Route the Network cable through the opening provided in the Cabinet into an
“S-shape” and connect it to the network port.
4. Install the bezels from the bottom of the screen and use the M6x10mm
screws to secure it to the Cabinet.
77
Installing the LED Modules
1. Install each LED Module onto the Cabinets from bottom left to right, being
sure to match the corresponding numbers on the Module to the Cabinet.
NOTE:LED Module installation will vary depending on the location of the System
Control Box.
Please wear Anti-Static Gloves before handling the LED modules.
USB A
USB C
POWER
1 11 21 31 41 51 61 71 81 91
A
2 12 22 32 42 52 62 72 82 92
100 90 80 70 60 50 40 30 20 10
E 99 89 79 69 59 49 39 29 19 9
RS232
HDMI 5 (2.1)
HDMI 4 (1.4)
HDMI 3 (1.4)
HDMI 2 (2.0)
HDMI 1 (2.0)
LAN
USB 5V/1.5A
USB 5V/1.5A
IR IN
S/PDIF OUT
IN
AUDIO AUDIO
OUT
HDMI OUT
3 13 23 33 43 53 63 73 83 93
B
4 14 24 34 44 54 64 74 84 94
98 88 78 68 58 48 38 28 18 8
D 97 87 77 67 57 47 37 27 17 7
5 15 25 35 45 55 65 75 85 95
C
6 16 26 36 46 56 66 76 86 96
96 86 76 66 56 46 36 26 16 6
C 95 85 75 65 55 45 35 25 15 5
HDMI OUT
AUDIO AUDIO
OUT
7 17 27 37 47 57 67 77 87 97
D
8 18 28 38 48 58 68 78 88 98
94 84 74 64 54 44 34 24 14 4
B
93 83 73 63 53 43 33 23 13 3
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
9 19 29 39 49 59 69 79 89 99
E
10 20 30 40 50 60 70 80 90 100
Left Side Installation
92 82 72 62 52 42 32 22 12 2
A
91 81 71 61 51 41 31 21 11 1
Right Side Installation
POWER
USB C
USB A
2. Ensure each Module is flush and that there is little to no gap between each. It may be necessary to gently tap the module to make it flush.
78
3. After installing the LED Modules, the installation wall should look like: NOTE:The lowest Wall Mount Bracket can be removed for a cleaner installation. 79
Making Connections
Connecting to External Devices
HDMI IN Connection
Media Player Connection
Connect an HDMI cable from your external device to an HDMI IN port on the LED
display.
PC Connection Connect an HDMI cable from your PC to an HDMI IN port on the LED display.
HDMI 1
HDMI 2
Blu-ray / DVD / DVR / Media Player
HDMI Out
HDMI 1
HDMI 2
HDMI Out
HDMI In
HDMI In
Audio Connection
Connect an audio cable from your external audio device to the Audio Out port
on the LED display.
AUDIO OUT
AUDIO OUT
Audio In
AUDIO OUT
Stereo Amplifier
HDbaseT Connection Connect a CAT5e/6 cable from your external device to the
HDbaseT device before installing the System Control Box Cover.
Cat5e/6 Cable
HDBaseT Switch
80
Video Output Connection
To output video via an external display device, connect an HDMI cable to the
HDMI IN port of your external display device, and the other end to the HDMI
OUT port of your LED display.
HDMI OUT
HDMI Cable
Projector
USB and Networking Connections
Just like any PC, it is easy to connect various USB devices and other
peripherals to your LED display.
USB (Type A / Type C) · USB Type A Plug the USB device, cable, or storage
drive into the USB Type A port.
USB Type A Cable
USB Device
· USB Type C Plug the USB device, cable, or storage drive into the USB Type C port.
USB Type C
USB Cable
USB Type C
Networking and Modem cables Plug the network cable into the LAN port.
LAN
Network Cable
81
Computer Internet
RS-232 Connection
When you use a RS-232 serial cable to connect your LED display to an external
computer and control system certain functions can be controlled remotely such
as: Power On/Off, Volume adjustment, Input select, Brightness, and more.
RS-232
Serial Port Cable
Computer
82
Using Your Display
Powering On/Off your LED Display
1. Ensure the power cord is connected and plugged into a power outlet. 2.
Press the Power Switch to the ON position.
POWER
Power Switch
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
The Power button is located on the front of the unit.
3. Press the Power button to turn on the LED display. 4. To turn the display off, press the Power button again.
83
Home Screen
3
2
1
4
5
Number Item
Description
1
Main Menu
Access the Home Screen, APP Center, Settings, and Input Source.
2
Time of Day The sky will change over the day between morning, noon, Indicator afternoon, and night.
3
Quick Access
Quick access to LAN, Wi-Fi, Brightness, and Power. NOTE: Only supported by keyboard and mouse.
Automatic time adjustment, time zone selection, and 24-hour
format can all be adjusted on page 106.
4
Date & Time The Date & Time can also be hidden from the Home Screen
under:
Settings > Display > Launcher Settings
5
ViewSonic The logo can be hidden from the Home Screen under:
Logo
Settings > Display > Launcher Settings
84
Navigating the Home Screen
Remote Control
The remote control can be used to easily navigate the Home Screen. When using
the remote control, ensure it is kept within the IR receiver range as shown
below:
POWER
HDMI OUT
AUDIO AUDIO
OUT
IN
S/PDIF OUT
IR IN
USB 5V/1.5A
USB 5V/1.5A
LAN
HDMI 1 (2.0)
HDMI 2 (2.0)
HDMI 3 (1.4)
HDMI 4 (1.4)
HDMI 5 (2.1)
RS232
USB C
USB A
30° 30° 20 ft
Keyboard and Mouse When connected to the USB Type-A port of the display, a
keyboard and mouse can also be used to navigate the Home Screen.
USB Type A Cable
USB Device
The mouse pointer will appear as an orange dot on the display when used:
· The left mouse button will confirm actions. · The right mouse button will go
back to the previous layer. · Keyboard shortcuts and hot keys are also
supported, including: audio
adjustment, mute, and back to the Home Screen.
85
APP Center
Installed applications will be in the APP Center.
Icon
Name
Browser
Description
Web browser
Display
Wirelessly mirror your desktop
EAirplay
AirPlay mirroring
EnterpriseAgent
Device management
File Manager
File explorer
Manager
Remote device management
Revel Digital Signage
Manage digital signage
SureMDM Nix WPS Office
vCastReceiver
Secure, monitor, and manage devices
Create documents, spreadsheets, and presentations
Receive casted content from devices
vSweeper
Clear up storage space
NOTE:Preloaded applications are subject to change without notice.
86
Input Source
The display supports eight input sources: Home, HDMI 1, HDMI 2, HDMI 3, HDMI
4, HDMI 5, HDBaseT, and USB C.
87
Settings
Adjust and view the display’s settings.
Menu Network & Internet Connected Devices
Apps
Display
Sound Storage System Upgrade
Description
View and adjust Wi-Fi, Ethernet, and Potable Hotspot.
View and adjust Connected Devices.
View and adjust App Info., App Permissions, and Default Apps.
View and adjust Brightness Level, Ambient Light Sensor, Font Size, Startup &
Shutdown, Input Setting, and Launcher Settings.
View and adjust Media Volume.
View and adjust Device Storage.
View and adjust Languages & Input, Date & Time, Dehumidification, Reset, and
About Device.
View and adjust OTA Upgrade and Local Update.
88
Settings Menu Tree
Main Menu Sub-menu
Menu Option
On
Wi-Fi
Off
Wi-Fi List
Add Network
Wi-Fi
Open Network On
Notification
Off
Network & Internet
Wi-Fi Preference
Keep Wi-Fi on During Sleep
Advanced
Ethernet
Ethernet IP Mode
DHCP STATIC
Ethernet Details
Portable Hotspot
Portable Wi-Fi Hotspot
On Off
Connected Devices
Connected Devices
Device Name
On Off ViewSoinc DvLED
App Info.
Installed Apps
Disable Force Stop
Calendar
Apps
Location App Permissions
Microphone
Storage
Default Apps
Browser Home
Brightness Level (-/+, 1~8)
Ambient Light On
Sensor
Off
Font Size
(-/+, 1~4)
Display
Dual-Screen Splicing
Enable
On Off
Default
Startup & Shutdown
Splash Screen
ViewSonic Black
Blue
89
Main Menu Sub-menu
Startup & Shutdown
Display Input Setting
Launcher Settings Other Display Settings
Last Shutdown Channel
Default Startup Channel
Standby Mode Splash Screen
Menu Option
On
Off Home HDMI 1 HDMI 2 HDMI 3 HDMI 4 HDMI 5 USB C HDBaseT APP (Display) APP
(vCastReceiver) Hibernate Sleep ViewSonic Black Blue
HDMI 1
Input Alias
Signal Source Detect
HDMI 2
HDMI 3 HDMI 4 HDMI 5 USB C HDBaseT Enable Disable
Display Hide Display Hide Display Hide Display Hide Display
ViewSonic Logo
Date & Time Theme Custom Resolution
On
Off On Off
Width Height
90
Main Menu Sub-menu
Display Sound
Other Display Settings
Boot Logo Settings Media Volume
Storage Device Storage
System
Language & Input
Timer Setting
Custom DPI
Custom Wallpaper
Menu Option
(-/+, 100~240)
(-/+, 0~100) Internal Shared Storage
Languages
Virtual Keyboard Shutdown Time
Storage Manager Photos & Videos Music & Audio Games Movie & TV English French
Spanish German Russian Dutch Turkish Arabic Remote Controller Input Method
Manage Keyboards
Repeat
Time
On Off
Off Once Everyday
91
Main Menu System
Sub-menu
Menu Option
Off
Repeat Power On Time
Once Everyday
Time
Timer Setting Sleep Timer
Off/1/10/20/30/40/50/60/90/120 minute(s)
Power Saving Standby Mode
On Off Hibernate Sleep
Automatic Date On
& Time
Off
Date & Time
Select Time Zone
Use 24-hour
On
Format
Off
On Settings
Off
Automatic
On
Reminders
Off
Dehumidification Begin
On
Dehumidification Now
Off
On
Scheduled
Off
Network Settings Reset
Reset
Reset App Preferences
Factory Data Reset
Status
Legal Information
About Device
Model Kernel Version
Build Number
Total Time
92
Main Menu Upgrade
Sub-menu
OTA Upgrade
Local Update
Menu Option
OTA Cloud Server sda1
SDcard
93
Network & Internet
Sub-menu
Description
Select Wi-Fi to enter the Wi-Fi selection interface. Then select the desired
Wi-Fi network and enter the password.
Wi-Fi
You can select Add Network in the Wi-Fi selection screen to manually add a Wi- Fi network.
94
Sub-menu
Description
Select Wi-Fi Preferences to view Wi-Fi usage preferences, Wi-Fi connection
tips, etc.
Wi-Fi
Select Ethernet to enable/disable Ethernet, review DNS, and IP mode.
Ethernet
Enable/disable Portable Wi-Fi Hotspot under Portable Hotspot.
Portable Hotspot
95
Connected Devices Enable/disable device connection, review connected devices,
and search and connect to other devices.
96
Apps
Sub-menu
Description
Select App Info to view installed applications and their detailed information.
App Info.
You can also disable the application, review notifications and permissions, and adjust further settings.
97
Sub-menu
Description
Select App Permissions to manage various application permissions.
App Permissions
Select your default applications. Default Apps
98
Display
Sub-menu
Description
Adjust the brightness level by eight (8) levels.
Brightness Level
Ambient Light Sensor
Detects ambient light and adjusts brightness levels automatically.
Preview and adjust the font size on the display.
Font Size
99
Sub-menu
Description
Enable Dual-Screen Splicing if installing two (2) DirectView LED Displays
together.
Dual-Screen Splicing
100
Sub-menu
Description
Startup & Shutdown
Startup Channel Last Shutdown Channel: Start in the channel that was last used
before the previous shutdown.
Default Startup Channel: Select a specific startup channel (Home, HDMI
1/2/3/4/5, HDBaseT, USB C, APP(Display), APP(vCastReceiver)).
Standby Mode Hibernate: Power off the screen only.
Sleep: Power down the display to minimal power consumption (0.5W).
Splash Screen Change the boot screen to black, blue, or the ViewSonic logo.
Input Setting
Input Alias Switch Display or hide the input source. Signal Source Detect
Enable or disable HDMI input detection. U Disk Detect Enable or disable U Disk
input detection.
101
Sub-menu
Description
Launcher Settings
ViewSonic Logo Display or hide the ViewSoinc logo on the Home Screen.
Date & Time Display or hide the date and time on the Home Screen.
Theme Choose from seven (7) included themes for the Home Screen.
Others Display Settings
Adjust the Resolution, DPI, wallpaper and other display settings.
102
Sound
Sub-menu Media Volume
Description
Adjust the volume level of the display.
103
Storage
Sub-menu
Description
Internal Shared Storage Internal storage allocation.
104
System
Sub-menu
Description
Languages & Input
Languages Language selection. Virtual Keyboard Select your input method.
105
Sub-menu
Description
Timer Setting
Shutdown Time Repeat Select the time and frequency for shutting down the
display.
Power ON Time Repeat Select the time and frequency for powering ON the
display.
Sleep Timer Set the amount of time before entering sleep mode.
Power Saving Select when to enable power saving mode.
Standby Mode Choose between Hibernate and Sleep modes.
Date & Time
Automatic Date & Time Enable or disable automatic time adjustment.
Select Time Zone Choose your appropriate time zone.
Use 24-hour Format Enable or disable 24-hour time format.
106
Sub-menu
Description
Start and adjust dehumidification settings.
Dehumidification
Reset
Network Settings Reset Reset current network settings. Reset App Preferences
Reset current app preferences. Factory Data Reset Restore the display to
default factory settings.
107
Sub-menu
Description
View information about the display.
About Device
108
Upgrade
Sub-menu
Description
OTA Upgrade
Auto Update Automatically apply updates as they become available or schedule
the default update date and choose “Hibernate” as the Standby Mode, and the
system will automatically update the schedule after shutdown.
Manual Update Check Update: The system will check for the latest FW
automatically. If a new FW version is found, confirm the new FW is needed and
then manually run the update.
Local Update: Plug in a USB drive with the FW update in .zip format and run
the .zip file to update the FW.
109
On-Screen Display (OSD) Menu
Use the On-Screen Display (OSD) Menu to adjust settings. NOTE:The OSD Menu is
only available when there is an active input source, e.g. HDMI.
To open and operate the OSD Menu: 1. Press the MENU button on the remote
control. 2. Press q/p/t/u on the remote control to select menu items or adjust
values. 3. Press OK to confirm your selection. 4. Press the RETURN button to
go back to the previous menu level. 5. Press the MENU button to exit the OSD
Menu.
110
On-Screen Display (OSD) Menu Tree
Main Menu Color Mode
Sub-menu
User TV Movie Presentation
Aspect Ratio
Display Mode
Brightness Contrast Tint Saturation Sharpness
Gamma
Advanced Mode
Color Temp Reset HDR EOTF
HDMI Setting
Menu Option
Auto 4:3 16:9 Native (-/+, 0~100) (-/+, 0~100) (-/+, -50~50) (-/+, 0~100)
(-/+, 0~20) Dark Middle Bright User Standard Cool Warm
Auto SDR Dark Middle Bright Auto Full Limited
111
Main Menu
Sub-menu
Audio Mode
Speaker
PIP/PBP Mode Information
EQ_120Hz EQ_500Hz EQ_1.5KHz EQ_5KHz EQ_10KHz Reset Audio Volume Mute Off
PIP
PBP
Source Resolution HDR
Menu Option
User Standard Vivid Sports Movie Music News Auto (-/+, 0~100) (-/+, 0~100)
(-/+, 0~100) (-/+, 0~100) (-/+, 0~100)
(-/+, -50~50) On Off
Sub Picture on Top Left Sub Picture on Top Right Sub Picture on Bottom Left
Sub Picture on Bottom Right Windows x 2 Windows x 3 Windows x 4
112
Menu Options Color Mode
1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK
or use q/p/t/u on the remote control to select the Color Mode
menu.
3. Press q/p to select the menu option. Then press OK to display its sub-
menu, or press t/u to adjust/select the setting.
NOTE:Some sub-menu options may have another sub-menu layer.
Menu Option
Description
Color Mode
User Custom user setting.
TV Set the color temperature to 9300K.
Movie Set the color temperature to 6500K.
Presentation Set the color temperature to 7500K.
113
Display Mode 1. Press MENU on the remote control to display the OSD Menu. 2.
Then press OK or use q/p/t/u on the remote control to select the Display
Mode menu. 3. Press q/p to select the menu option. Then press OK to display
its sub-menu, or
press t/u to adjust/select the setting. NOTE:Some sub-menu options may have
another sub-menu layer.
114
Menu Option
Description
The Aspect Ratio is the ratio of the image width to the image height.
Aspect Ratio
Auto Scales an image proportionally to fit the projector’s native resolution
in its horizontal width. This is suitable for the incoming image which is
neither 4:3 nor 16:9 and you want to make the most use of the screen without
altering the image’s aspect ratio. 4:3 Scales an image so that it is displayed
in the center of the screen with a 4:3 aspect ratio. This is most suitable for
4:3 images like computer monitors, standard definition TV, and 4:3 aspect DVD
movies, as it displays them without aspect alteration.
115
Menu Option Aspect Ratio
Brightness Contrast
Tint Saturation Sharpness
Description
16:9 Scales an image so that it is displayed in the center of the screen with
a 16:9 aspect ratio. This is most suitable for images which are already in a
16:9 aspect, like high definition TV.
Native Default aspect ratio.
The higher the value, the brighter the image. Lower values will result in a
darker image.
Use this to set the peak white level after you have previously adjusted the
Brightness setting to suit your selected input and viewing environment.
The higher the value, the more greenish the picture becomes. The lower the
value, the more reddish the picture becomes.
Refers to the amount of that color in a video picture. Lower settings produce
less saturated colors; in fact, a setting of “0” removes that color from the
image entirely. If the saturation is too high, that color will be overpowering
and unrealistic.
A high value results in a sharper picture; a low value softens the picture.
116
Menu Option
Description
Manually adjust the brightness level of the monitor’s grayscale levels.
Gamma
117
Menu Option
Description
Manually adjust the red, green, and blue values.
Color Temp
118
Menu Option
Description
Return the Display Mode settings to their default values.
Reset
119
Advanced Mode
1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK
or use q/p/t/u on the remote control to select the Advanced
Mode menu.
3. Press q/p to select the menu option. Then press OK to display its sub-
menu, or press t/u to adjust/select the setting.
NOTE:Some sub-menu options may have another sub-menu layer.
Menu Option
Description
HDR
SDR Enable Standard Dynamic Range. Auto Automatically adjust to the input
source.
120
Menu Option
Description
Automatically adjusts the brightness levels of your image according to the
input source. You can also manually select a brightness level to display
better picture quality.
EOTF
HDMI Setting Auto Sets the display to detect the range of the input signal
automatically. Full Sets the color range from 0~255. Limited Sets the color
range from 15~255.
121
Speaker
1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK
or use q/p/t/u on the remote control to select the Speaker
menu.
3. Press q/p to select the menu option. Then press OK to display its sub-
menu, or press t/u to adjust/select the setting.
NOTE:Some sub-menu options may have another sub-menu layer.
Menu Option
Description
Audio Mode
Music Vibrant treble and stronger bass. Movie Enhance the sense of space. User
Customize the audio equalizer.
122
Menu Option
Description
Return the Speaker settings to their default values.
Reset
Audio Volume Adjust the volume level. Toggle On to turn off the speaker.
Mute
123
PIP/PBP Mode
1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK
or use q/p/t/u on the remote control to select the PIP/PBP
Mode menu.
3. Press q/p to select the menu option. Then press OK to display its sub-
menu, or press t/u to adjust/select the setting.
NOTE:Some sub-menu options may have another sub-menu layer.
Menu Option
Description
PIP/PBP Setup
Off Disable the PIP/PBP feature.
124
Menu Option
Description
PIP Split the screen into two parts, a main window and an inset window. User
can specify the input source for each screen.
PIP/PBP Setup
125
Menu Option
Description
PBP Display up to four (4) windows on screen at the same time.
PIP/PBP Setup
126
Information
1. Press MENU on the remote control to display the OSD Menu. 2. Then press OK
or use q/p/t/u on the remote control to select the Information
menu.
3. Press q/p to select the menu option. Then press OK to display its sub-
menu.
Menu Option
Description
View Input Source, Resolution, and HDR information.
Information
127
Embedded Applications
ViewBoard Cast
Working with ViewBoard® Cast software, the vCastReceiver app, will allow the
LED display to receive vCastSender screen sharing (Windows/Mac/Chrome) and
mobile (iOS/Android) users’ screens, photos, videos, annotations, and
camera(s).
Network Information · ViewBoard® Cast software, laptops, and mobile devices
can be connected to the
same subnet and across the subnet as long as it can communicate between the
two. · Connected devices will show up under “Device List” on the same subnet
connection. · If the device does not show up under “Device List”, users will
need to key-in the on-screen PIN-code.
ViewBoard Cast is a wireless peer to peer data communication, therefore the
following port settings are required: Ports: · CP: 56789, 25123, 8121, and
8000 · UDP: 48689 and 25123 Port and DNS activation: · Port: 8001 · DNS: h1
.ee-share.com
128
Cast Sender from Windows-based Devices, Macbook, and Chrome devices.
Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the
same network as the display. 2. Open a web browser and enter the address that
is shown on the display to
download the application. 3. Launch the application and click the connect icon
next to the Device Name.
NOTE:If the device is not listed, click Connect with PIN-Code and input the
pincode displayed on the display. 129
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based
phone/tablet.
Android/iOS: 1. Make sure your device is connected to the same network as the
display. 2. Scan the QR Code that is shown on the display to download the
client application
directly from the server, or download from the Google Play Store or the Apple
Store. 3. Launch the application and select the correct Device Name and input
the pin to connect. You can also directly input the pin-code displayed on the
display to connect. Apple AirPlay®: 1. Make sure your device is connected to
the same network as the display. 2. Directly open AirPlay and select the
Device Name to connect. 3. Another “AirPlay Password” will be generated on-
screen for the connection.
130
Cast Out from a Mobile Device that Supports Annotation
Item
Toggle
Description
Hide or display the toolbar.
Home Return to the Home interface.
Return Return to the previous operation interface.
Folder
Screen sharing
View or open the mobile device’s internal file.
Share the screen. NOTE: Android 5.0 and above supported.
Touch Change to touch mode.
Pen Make annotations, and change the color and thickness. Clear Clear everything on the screen. Camera Use the camera and send the image to the ViewBoard.
131
Browser
Web browser for surfing the Internet.
132
vSweeper
Remove unnecessary data and unwanted files. Advanced Settings can also be
customized to the user’s needs.
133
WPS Office
Create, edit, and view Documents, Memos, Presentations, and Spreadsheets.
134
Appendix
Specifications
Item
Model
LED Screen
Input Signal
Output Signal Speaker Output
RS-232 Power Operating Conditions Storage Conditions Physical Dimensions (W x
H x D) Weight Power Consumption
Category
Type Size Active Size Pitch Size Resolution Refresh Frequency Contrast Ratio
Brightness LED Lifespan
Voltage Temperature
Humidity Altitude Temperature Humidity Altitude w/o Wall Mount w/ Wall Mount
Physical
On Sleep Off
Specifications
LDP135-151 Direct View LED Display 135″ 118.11″ (H) x 66.44″ (V) 3,000 mm (H)
x 1,687.5 mm(V) 1.5625 mm FHD, 1920 x 1080 4440Hz 6000:1 (Typical) 100-600
cd/m2 (8 levels of adjustments) 100,000 hours 6 x HDMI (1920 x 1080 @ 60Hz,
HDCP 2.2) 1 x LAN (RJ45) 3 x USB Type A (2.0) 1 x USB Type C 2 x HDMI (1080p @
60Hz) 1 x Audio Out (3.5 mm) 3 x USB Type A (Power)[5V/1.5A] 20W x 2 Harman-
Kardon
RS-232 Serial Control
100-120V/30A ~ 50/60Hz 220-240V/15A ~ 50Hz (vary by country) 32° F to 104° F
(0° C to 40° C) 20%~80% non-condensing 6,562 ft (2,000 m) -4° F to 140° F
(-20° C to 60° C) 10%~90% non-condensing 6,562 ft (2,000 m) 118 ¹/” x 71 /” x
³/” (3010 x 1807.5 x 25 mm) 118 ¹/” x 71 /” x 2 ¹/” (3010 x 1807.5 x 57 mm)
265 lbs. (120 kg) 2,030W (Normal) 2,900W (Max)
<0.5W <0W
NOTE:Product specifications are subject to change without notice.
135
LED Display Stuck Pixel Definition
Item
Stuck Pixel (whole display)
Stuck Pixel (as marked in green)
Stuck Pixel (Single Module)
Acceptance Criteria
60 stuck pixels 15 stuck pixels 6 stuck pixels
136
Timing Chart
HDMI (PC) Resolution
640 x 480 720 x 400 800 x 600 832 x 624 1024 x 768 1152 x 864 1152 x 870 1280
x 720 1280 x 960 1280 x 1024 1360 x 768 1440 x 900 1680 x 1050 1600 x 1200
1920 x 1080 1920 x 1200 3840 x 2160
Refresh Rate (Hz) 60, 72, 75 70, 85
56, 60, 72, 75 75
60, 70, 75 60, 70, 75
75 60 60 60, 75 85 60 60 60, 70, 75 60 60 30, 60
137
HDMI (Video) Video
480i
576i 480p 576p 720p 1080i 1080p 2160p
Resolution 720 x 480 1440 x 480 720 x 576 1440 x 576 720 x 480 720 x 576 1440 x 576 1280 x 720 1920 x 1080 1920 x 1080 3840 x 2160
Refresh Rate (Hz) 60 60 50 50 60 50 50 60
50, 60 24, 25, 30, 50, 60
30, 60
NOTE: · The computer text quality is optimal in HD 1080 mode (1920 x 1080,
60Hz). · Your computer display screen might appear different depending on the
manufacturer and your operating system. · Consult your computer’s
instructional manual on how to connect to an external display.
· If a vertical and horizontal frequency-select mode exists, select 60Hz
(vertical) and 67.5KHz(horizontal). In some cases, abnormal signals (such as
stripes) might appear on the screen when the computer power is turned off (or
if the computer is disconnected). If this is the case, press the [INPUT
SOURCE] button to enter the video mode and supply an active signal.
· The display timings conform to VESA and CTA standards.
· For 4:3 content, the screen will display them in the center of the screen
and maintain a 4:3 aspect ratio.
· The optimal vertical frequency for each mode is 60Hz.
138
Supported Media Formats
Multimedia Codec Formats
Type File Type
Codec
Photo
PNG JPEG/JPG
H.263 .3gp
MPEG-4
MPEG-2/4 .avi
MJPEG
.flv
H.264
Video
.mkv
H.264 H.265
H.264
.mp4
H.265
MPEG-4
.vob
MPEG-2
.mpg/.mpeg
MPEG-2
Ability
Max Resolution: 8000 × 8000 Min Resolution : 4 x 4 Max Resolution: 8000 × 8000
Min Resolution : 4 x 41 Max Resolution: 1920 x 1080 30 Audio: AMR_NB
Max Resolution: 1920 x 1080 30 Audio: AMR_NB
Max Resolution: 1920 x 1080 30 Audio: MPEG_Audio_Layer3
Max Resolution: 1920 x 1080 30 Audio: MPEG_Audio_Layer3
Max Resolution: 1920 x 1080 30 Audio: AAC 2.0
Max Resolution: 1920 x 1080 30 Audio: AAC 2.0
Max Resolution: 1920 x 1080 30 Audio: AAC 2.0
Max Resolution: 3840 x 2160 30 Audio: MPEG_Audio_Layer3
Max Resolution: 3840 x 2160 30 Audio: MPEG_Audio_Layer3
Max Resolution: 1920 x 1080 30 Audio: MPEG_Audio_Layer3
Max Resolution: 1920 x 1080 30 Audio: PCM
Max Resolution: 1920 x 1080 30 Audio: MPEG_Audio_Layer3
1
Progressive support 4000 × 4000; baseline support 8000 x 8000.
139
Type
Audio
File Type
.aac .ape .flac .m4a .mp3 .ogg .wav
Codec
GAAC Monkey’s Audio
FLAC ALAC MPEG1/2 layer 3 Vorbis LPCM
Ability
Sample Rate: 8K~96KHz Bit Rate: 24K~576Kbps Sample Rate: max 48KHz Bit Rate:
max 1411Kbps Sample Rate: max 192KHz Bit Rate: max 1411Kbps Sample Rate:
8K~96KHz Bit Rate: 24K~576Kbps Sample Rate: 8K~48KHz Bit Rate: 32K~320Kbps
Sample Rate: 8K~48KHz Bit Rate: max 256Kbps Sample Rate: 8K~192KHz Bit Rate:
max 320Kbps
140
Troubleshooting
Problem or Issue
Remote Control is not working
The unit turns off unexpectedly
The power indicator is off, and there is no response The display does not
recognize the USB storage device
Possible Solutions 1. Check whether something is obstructing the
display’s remote control receiver.
2. Check whether the battery polarities in the remote control are installed
correctly.
3. Check whether the batteries need to be replaced.
1. Check whether Sleep mode is enabled.
2. Check if there is a power outage in your area.
3. Turn on the display, provide an active signal, and see if the problem is
with the signal or external control system.
1. Ensure the power cable is connected and not loose.
2. Check that the power outlet is functioning properly and meets the required
electrical requirement.
1. Ensure the drive is either formatted for FAT32 or NTFS.
2. If the USB storage device needs external power, connect its power adapter
to an electrical outlet.
Video Not Working Properly
Problem or Issue
Possible Solutions 1. Check the Power status.
No picture/No sound
Picture is unclear or cuts in and out
2. Check the signal cable.
3. Use the remote control to ensure the input source setting is the same as
the connected device.
1. Check the signal cable.
2. Check if other electronics or different signal types are interrupting the
signal.
3. An optional active video cable or optional video extender is required for
a long distance source.
141
Problem or Issue Poor picture
Possible Solutions 1. Adjust chroma and/or brightness settings in the
menu.
2. Check the signal cable. 3. Use the display’s native resolution for the
source.
Audio Not Working Properly
Problem or Issue No sound
Possible Solutions 1. Press the Mute/Unmute button. 2. Adjust the volume. 3.
Check the audio cable connection (if used). 4. If using a computer digital
video with embedded
audio, ensure the computer speakers are set to external speakers.
One speaker only
1. Adjust the sound balance in the menu. 2. Check the left and right sound
control panel settings
of the computer or media player source.
3. Check the audio cable connection (if used). 4. Ensure the content has two
audio channels and not
mono.
142
Maintenance
General Precautions
· The LED lights used in the modules are susceptible to ESD (Electrostatic
discharge). To prevent damage to the LED lights, do not touch them with bare
hands or with conductive materials when handling.
· It is recommended to regularly inspect all installed components.
· Do not bring objects close to the ventilation holes of the display. Burns or
personal injuries may occur if any body parts are brought too close.
· Be sure to power off and disconnect all cables before moving the display.
Moving the display with its cables attached may damage the cables and thus
cause fire or electric shock.
· Power off and disconnect the power plug from the wall outlet as a safety
precaution before performing any type of cleaning or maintenance.
Initial Operation
· If a new screen has been stowed for less than three (3) months, it can be
used at normal brightness during its first use.
· If a new screen has been stowed for more than three (3) months, the
brightness should be set at 30% for its first use and allowed to operate for
two (2) hours continuously. After two (2) hours of use, power off for 30
minutes. The new screen is now ready for normal brightness usage.
Front Panel Cleaning Instructions
· Use cool, compressed air to remove dust when the power is off. If the dust
cannot be removed, the LED module should be replaced.
· Do not scratch and do not put pressure on the panel surface with fingers or
any abrasive object.
· Do not use volatile substances such as sprays, solvents, or thinners.
Cabinet Cleaning Instructions
· Do not allow water or detergent to come into contact with the surface of the
display. If water or moisture gets inside the unit, a system malfunction or
electrical shock may occur.
· Do not scratch and do not put pressure on the cabinet with any abrasive
objects of any kind.
· Do not use volatile substances such as sprays, solvents, or thinners on the
cabinet.
· Do not place anything made from rubber or PVC near the cabinet for any
extended periods of time.
143
Regular Use · It is recommended to turn on the display at least once a month
for more than
eight (8) hours. During a wet and rainy season, it is recommended to turn on
the display at least once a week. · Avoid using full white, full red, full
blue, or full green content for an extended period to avoid excessive power
usage thus affecting the LED lifespan.
144
Vacuum Suction Tool
KG
1
2
Off
145
Charging the Battery
1 2
Changing the Battery
2 1
146
LED Module Disassembly
1
2
3
4
147
Overview
1
4
5
2
6
7
3
8
Number
1
Item
Lanyard Ring
2
Regulating Valve
LED Module Contact
3
Silicone
4
Power Display
5
Power Switch
6
Start Button
7
Battery Removal Button
8
Charging Port
Description
Lanyard attachment point. Adjust the suction force level. Cover the valve for
the
strongest suction force. Soft contact surface for LED module removal.
Battery indicator. Turn the device On/Off. Engage/Disengage the suction force.
Press to remove the battery.
Port for battery charging.
Specifications Item Model
Suction Face Dimension
Available Module Size
Product Dimension
Weight Working Duration Working Temperature
Description
LD-MK-001 5.27″ x 7.64″ (134 x 194 mm) 7.56″ x 7.56″ to 19.69″ x 19.69″ (192 x
192 to 500 x 500 mm) 5.98″ x 5.51″ x 8.27″ (152 x 140 x 210 mm)
2.58 lbs. (1.17 kg ) 17 minutes 37.4° to 131° F (3° to 55° C)
148
RS-232 Protocol
This document describes the hardware interface and software protocols of
RS-232 serial communication between the ViewSonic LED Display and computers or
control systems.
RS-232 Hardware Specification
ViewSonic RS-232 serial port on the lower left side: 1. Connector type: DB
9-Pin Female 2. Use of straight-through parallel cable for connection 3. Pin
Assignment:
Female DB 9-Pin
Pin #
1 2 3 4 5 6 7 8 9 frame
Signal
NC TXD RXD NC GND NC NC NC NC
GND
Remark
Output from Display Input to Display
GND
RS-232 Communication Setting
– Baud Rate Select: – Data bits: – Parity: – Stop Bits:
115200bps (fixed) 8 bits (fixed) None (fixed) 1(fixed)
149
Command Table
Function
Power On Power Off (Standby)
Get-Power Status Input Select: HDMI 1 Input Select: HDMI 2
Get-Input Select Input Select: Home Brightness: Down (-1) Brightness: Up (+1)
Volume: Down (-1)
Volume: Up (+1) Get-Volume Mute: OFF
Mute: ON (mute) Get-Mute
Number (0~9) Key Pad: UP Key Pad: DOWN Key Pad: LEFT Key Pad: RIGHT Key Pad:
ENTER Key Pad: INPUT Key Pad: MENU Key Pad: EXIT Get-Operational Hours
Command Code (Hex)
21 21 6C 22 22 6A 22 24 24 35 35 66 36 36 67 40 41 41 41 41 41 41 41 41 31
HEX
38 30 31 73 21 30 30 31 0D 38 30 31 73 21 30 30 30 0D 38 30 31 67 6C 30 30 30
0D 38 30 31 73 22 30 30 34 0D 38 30 31 73 22 30 31 34 0D 38 30 31 67 6A 30 30
30 0D 38 30 31 73 22 30 30 41 0D 38 30 31 73 24 39 30 30 0D 38 30 31 73 24 39
30 31 0D 38 30 31 73 35 39 30 30 0D 38 30 31 73 35 39 30 31 0D 38 30 31 67 66
30 30 30 0D 38 30 31 73 36 30 30 30 0D 38 30 31 73 36 30 30 31 0D 38 30 31 67
67 30 30 30 0D 38 30 31 73 40 30 30 3x 0D 38 30 31 73 41 30 30 30 0D 38 30 31
73 41 30 30 31 0D 38 30 31 73 41 30 30 32 0D 38 30 31 73 41 30 30 33 0D 38 30
31 73 41 30 30 34 0D 38 30 31 73 41 30 30 35 0D 38 30 31 73 41 30 30 36 0D 38
30 31 73 41 30 30 37 0D 38 30 31 67 31 30 30 30 0D
Data Range
x = 0~9
150
Regulatory and Service Information
Compliance Information
This section addresses all connected requirements and statements regarding
regulations. Confirmed corresponding applications shall refer to nameplate
labels and relevant markings on the unit. FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. This equipment has been
tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
· Reorient or relocate the receiving antenna. · Increase the separation
between the equipment and receiver. · Connect the equipment into an outlet on
a circuit different from that to which
the receiver is connected. · Consult the dealer or an experienced radio/TV
technician for help.
The antenna(s) used for this transmitter must not be collocated or operating
in conjunction with any other antenna or transmitter. The device was tested
and complies to measurement standards and procedures specified in FCC CFR Tile
47 Part 15 Subpart C.
151
FCC Radiation Exposure Statement This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure
compliance. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter. This equipment should be
installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. The users manual or instruction manual for an
intentional or unintentional radiator shall caution the user that changes or
modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Warning: You are cautioned that changes or modifications not expressly
approved by the party responsible for compliance could void your authority to
operate the equipment.
IC Warning Statement This device complies with Industry Canada license- exempt
RSS standard(s). Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device. Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : ( 1 ) l’appareil ne doit pas
produire de brouillage, et ( 2) l’utilisateur de l’appareil doit accepter tout
brouillage radioélectrique subi, méme si le brouillage est susceptible d’en
compromettre le fonctionnement. Country Code Statement For product available
in the USA/Canada market, only channel 1~11 can be operated. Selection of
other channels is not possible. Pour les produits disponibles aux États-
Unis/Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection
d’autres canaux n’est pas possible.
152
IC Radiation Exposure Statement This equipment complied with IC RSS-102
radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between
the radiator & your body. The device for the band 5150-5825 MHz is only for
indoor usage to reduce potential for harmful interference to co-channel mobile
satellite systems. Cet équipement est conforme aux limites d’exposition aux
rayonnements IC établies pour un environnement non contrôlê. Cet équipement
doit être installé et utilize avec un minimum de 20cm de distance entre la
source de rayonnement et votre corps. les dispositifs fonctionnant dans la
bande 5150-5825 MHz sont réservés uniquement pour une utilisation à
l’intérieur afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux. CE Conformity for
European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU. The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the
requirement NOT to dispose of the equipment as unsorted municipal waste, but
use the return and collection systems according to local law.
153
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
Substance
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6) Polybrominated
biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Bis (2-ethylhexyl)
phthalate (DEHP) Butyl benzyl phthalate (BBP) Dibutyl phthalate (DBP)
Diisobutyl phthalate (DIBP)
Proposed Maximum Concentration 0.1%
0.1% 0.01% 0.1% 0.1%
Actual Concentration
< 0.1% < 0.1% < 0.01% < 0.1% < 0.1%
0.1%
< 0.1%
0.1% 0.1% 0.1% 0.1%
< 0.1% < 0.1% < 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Directives as noted below: · Copper alloy containing up to 4%
lead by weight.
· Lead in high melting temperature type solders (i.e. lead-based alloys
containing 85% by weight or more lead).
· Electrical and electronic components containing lead in a glass or ceramic
other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or
in a glass or ceramic matrix compound.
· Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or
250V DC or higher.
European Union Regulatory Conformance
The equipment complies with the RF Exposure Requirement 2014/53/EU, Council
Recommendation of 16 April 2014 on the limitation of exposure of the general
public to electromagnetic fields (0-300 GHz). This equipment meets the
following conformance standards: EN301489-1, EN301489-17, EN62368-1, EN300328.
We, hereby, declare that this Wi-Fi radio is in compliance with the essential
requirements and other relevant provisions of Directive 2014/53/EU.
154
Indian Restriction of Hazardous Substances Restriction on Hazardous Substances
statement (India). This product complies with the “India E-waste Rule 2011”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated
biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1
weight % and 0.01 weight % for cadmium, except for the exemptions set in
Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic®
respects the environment and is committed to working and living green. Thank
you for being part of Smarter, Greener Computing. Please visit the ViewSonic®
website to learn more. USA & Canada:
https://www.viewsonic.com/us/company/green/go-green-with-
viewsonic/#recycleprogram Europe: https://www.viewsoniceurope.com/eu/support
/call-desk/ Taiwan: https://recycle.epa.gov.tw/
155
Copyright Information
Copyright© ViewSonic® Corporation, 2022. All rights reserved. Macintosh and
Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows,
and the Windows logo are registered trademarks of Microsoft Corporation in the
United States and other countries. ViewSonic®, the three birds logo, OnView,
ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association.
DPMS, DisplayPort, and DDC are trademarks of VESA. CTA is a registered
trademark of the Consumer Technology Association Standards. Disclaimer:
ViewSonic® Corporation shall not be liable for technical or editorial errors
or omissions contained herein; nor for incidental or consequential damages
resulting from furnishing this material, or the performance or use of this
product. In the interest of continuing product improvement, ViewSonic®
Corporation reserves the right to change product specifications without
notice. Information in this document may change without notice. No part of
this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic® Corporation.
LDP135-151_UG_ENG_1a_20220714 156
Customer Service
For technical support or product service, see the table below or contact your
reseller.
NOTE:You will need the product’s serial number.
Country/ Region
Website
Country/ Region
Website
Asia Pacific & Africa
Australia (China)
www.viewsonic.com/au/ www.viewsonic.com.cn
Bangladesh ()
www.viewsonic.com/bd/ www.viewsonic.com/hk/
Hong Kong (English)
www.viewsonic.com/hk-en/
India
www.viewsonic.com/in/
Indonesia (Japan)
www.viewsonic.com/id/ www.viewsonic.com/jp/
Israel Korea
www.viewsonic.com/il/ www.viewsonic.com/kr/
Malaysia
www.viewsonic.com/my/
Middle East
www.viewsonic.com/me/
Myanmar
www.viewsonic.com/mm/
Nepal
www.viewsonic.com/np/
New Zealand
www.viewsonic.com/nz/
Pakistan
www.viewsonic.com/pk/
Philippines (Taiwan)
www.viewsonic.com/ph/ www.viewsonic.com/tw/
Singapore
www.viewsonic.com/sg/ www.viewsonic.com/th/
Vit Nam
www.viewsonic.com/vn/
South Africa & Mauritius www.viewsonic.com/za/
Americas
United States
www.viewsonic.com/us
Canada
www.viewsonic.com/us
Latin America
www.viewsonic.com/la
Europe
Europe
www.viewsonic.com/eu/
France
www.viewsonic.com/fr/
Deutschland
www.viewsonic.com/de/
www.viewsonic.com/kz/
www.viewsonic.com/ru/
España
www.viewsonic.com/es/
Türkiye
www.viewsonic.com/tr/
www.viewsonic.com/ua/
United Kingdom
www.viewsonic.com/uk/
157
Limited Warranty
ViewSonic® Commercial Display
What the warranty covers: ViewSonic® warrants its products to be free from
defects in material and workmanship during the warranty period. If a product
proves to be defective in material or workmanship during the warranty period,
ViewSonic® will, at its sole option, and as your sole remedy, repair or
replace the product with a similar product. Replacement Product or parts may
include remanufactured or refurbished parts or components. The repair or
replacement unit or parts or components will be covered by the balance of the
time remaining on the customer’s original limited warranty and the warranty
period will not be extended. ViewSonic® provides no warranty for any third-
party software whether included with the product or installed by the customer,
installation of any unauthorized hardware parts or components (e.g. Projector
Lamps). (Please refer to: “What the warranty excludes and does not cover”
section).
Who the warranty protects: This warranty is valid only for the first consumer
purchaser.
What the warranty excludes and does not cover: · Any product on which the
serial number has been defaced, modified, or
removed. · Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied
with the product.
Repair or attempted repair by anyone not authorized by ViewSonic®. Damage to
or loss of any programs, data, or removable storage media. Normal wear and
tear. Removal or installation of the product. · Software or data loss
occurring during repair or replacement. · Any damage of the product due to
shipment. · Causes external to the product, such as electric power
fluctuations or failure. · Use of supplies or parts not meeting ViewSonic’s
specifications. · Failure of owner to perform periodic product maintenance as
stated in the User Guide.
158
· Any other cause which does not relate to a product defect. · Damage caused
by static (non-moving) images displayed for lengthy periods of
time (also referred to as image burn-in). · Software – Any third-party
software included with the product or installed by the
customer. · Hardware/Accessories/Parts/Components Installation of any
unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
· Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in the product User Guide. · Removal,
installation, and set-up service charges, including wall-mounting of the
product.
How to get service: · For information about receiving service under warranty,
contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number. · To obtain warranty service, you
will be required to provide: (a) the original dated sales slip, (b) your name,
(c) your address, (d) a description of the problem, and (e) the serial number
of the product. · Take or ship the product, freight prepaid, in the original
container to an authorized ViewSonic® service center or ViewSonic®. · For
additional information or the name of the nearest ViewSonic® service center,
contact ViewSonic®.
Limitation of implied warranties: There are no warranties, express or implied,
which extend beyond the description contained herein including the implied
warranty of merchantability and fitness for a particular purpose.
159
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair
or replacement of the product. ViewSonic® shall not be liable for: · Damage to
other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the
possibility of such damages. · Any other damages, whether incidental,
consequential or otherwise. · Any claim against the customer by any other
party. · Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law: This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. Some states do not
allow limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and exclusions
may not apply to you.
Sales outside the U.S.A. and Canada: For warranty information and service on
ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic®
or your local ViewSonic® dealer. The warranty period for this product in
mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms
and conditions of the Maintenance Guarantee Card. For users in Europe and
Russia, full details of warranty provided can be found at:
http://www.viewsonic.com/eu/ under “Support/Warranty Information”.
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160
Mexico Limited Warranty
ViewSonic® Commercial Display
What the warranty covers: ViewSonic® warrants its products to be free from
defects in material and workmanship, under normal use, during the warranty
period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic® will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include
remanufactured or refurbished parts or components & accessories.
Who the warranty protects: This warranty is valid only for the first consumer
purchaser.
What the warranty excludes and does not cover: · Any product on which the
serial number has been defaced, modified or
removed. · Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, unauthorized attempted repair, or failure
to follow instructions supplied with the product.
Causes external to the product, such as electrical power fluctuations or
failure.
Use of supplies or parts not meeting ViewSonic®’s specifications. Normal wear
and tear. Any other cause which does not relate to a product defect. · Any
product exhibiting a condition commonly known as “image burn-in” which results
when a static image is displayed on the product for an extended period of
time. · Removal, installation, insurance, and set-up service charges.
161
How to get service:
For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the attached “Customer Service” page). You
will need to provide your product’s serial number, so please record the
product information in the space provided below on your purchase for your
future use. Please retain your receipt of proof of purchase to support your
warranty claim.
For Your Records
Product Name: Document Number: Purchase Date: If so, what date does warranty
expire?
Model Number: Serial Number: Extended Warranty Purchase?
(Y/N)
· To obtain warranty service, you will be required to provide (a) the original
dated sales slip, (b) your name, (c) your address, (d) a description of the
problem, and (e) the serial number of the product.
· Take or ship the product, in the original container packaging, to an
authorized ViewSonic® service center.
· Round trip transportation costs for in-warranty products will be paid by
ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the
description contained herein including the implied warranty of merchantability
and fitness for a particular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the
product. ViewSonic® shall not be liable for:
· Damage to other property caused by any defects in the product, damages based
upon inconvenience, loss of use of the product, loss of time, loss of profits,
loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of
such damages.
· Any other damages, whether incidental, consequential or otherwise.
· Any claim against the customer by any other party.
· Repair or attempted repair by anyone not authorized by ViewSonic®.
162
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col.
San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail:
[email protected]
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL,
FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail:
[email protected]
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA,
PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail:
[email protected]
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: [email protected]
Chihuahua:
Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih. Tel: 4136954 E-Mail: [email protected]
Cuernavaca:
Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail:
[email protected]
Distrito Federal:
QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel:
01(52)55-50-00-27-35 E-Mail : [email protected]
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail:
[email protected]
Guerrero Acapulco:
GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco,
Guerrero Tel: 744-48-32627
Monterrey:
Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc.
Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail:
[email protected]
MERIDA:
ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel:
(52) 999-925-1916 E-Mail:
[email protected]
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col.
Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00
E-Mail. [email protected]
Tijuana:
STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel:
800-688-6688 E-Mail:
http://www.viewsonic.com
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163
References
- h1.ee-share.com
- ViewSonic
- ViewSonic
- ViewSonic
- ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions