Best ST03 Intelligent Toilet Instruction Manual

June 15, 2024
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INTELLIGENT TOILET
Product Manual Product Name:
Model: sro3

Thank you for purchasing our product. Please read this manual before installation and use to ensure that your product will function at peak performance.
Read this manual thoroughly and store in a safe place for future references.

IMPORTANT SAFEGUARDS

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING
WARNING- To reduce the risk of burns, electrocution, fire, or injury to persons.

  1. Close supervision is necessary when this product is used by, on, or near children or i nvalids.

  2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.

  3. Never operate this product if it has
    a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.

  4. Keep the cord away from heated surfaces.

  5. Never block the air openings of the product or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair,  and the like.

  6. Never use while sleeping or drowsy.

  7. Never drop or insert any object into any opening or hose.

  8. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.

  9. Connect this product to a properly grounded outlet only. See Grounding Instructions.

SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
DANGER- Improper use of the grounding plug can result in a risk of electric shock. If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded.
This product is factory equipped with a specific electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. Do not modify the plug provided — if it will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel.
If it is necessary to use an extension cord, use only a three wire extension cord that has a three-blade grounding plug, and a three-slot receptacle that will accept the plug on the product.Replace or repair a damaged cord.

The functions may vary from different part no.

| Part no. Functions|

T03

---|---|---
Remo

| Remote control|
Unlimited wash|
Rear wash|
Front wash|
Aerated wash|
Auto wash|
Osdllating wash|
Cleaning

| H/C massage|
Adjustable water pressure|
Adjustable water temperature|
Adjustable nozzle position|
Detachable nozzle|
Nozzle self-cleaning|
Cleaning Nozzle|
Heated seat|
Warm dryer|
Soft close|
Adjustable seat temperature|
Adjustable dryer temperature|
Night light|
Instant heating|
Convenience

| Tankless|
Auto flush|
Drying with flush|
Emergence flush|
Remote flush|
Seat sensor|
Digital display|
Memory mode|
Auto-start|
SUSflker|
Air isolation|
Safety

| Backflow prevention|
Easy clean glaze|
Eight protections|
Anti-bacterial seat|
Fire and heat resistant|
Factory reset|

User Friendly Design
New features to offer you an enjoyable experience

Best ST03 Intelligent Toilet - Desing Knob control (Refer to page 13)

Parts Information

Overview, Remote controller
Overview

Best ST03 Intelligent Toilet - Overview

Knob

Remote Controller

Best ST03 Intelligent Toilet - Remot

Warnings and Safety

Please read thoroughly
First of all, thank you for purchasing our product. To ensure proper and safe use of this product, carefully read this section prior to any usage. Afterwards, store this manual in a safe place for any needed future reference.
The hazards and warnings listed herein are important to our user’s safety. Significant consequences may result from failure to heed warnings. The company will not be held liable for any injuries to the user and damages to the product due to improper usage and/or failure to heed safety warnings.
Explanation of Terms and Symbols
Warning – – Tindicates possible injury resulting from improper usage due to negligence of this sign..J
Attention – – lndicates human injury or property loss that may result in improper usage due to negligence of this sign..J

| TNotes When used with the above “Warning” and “Attention” signs,indicates a strict request to follow noted precautions.
---|---
| TProhibits any individual from performing any action with this symbol
| TProhibits any individual from dismantling product.J
| Keep product away from any wet environments, including, but is not limited to, humid environments, close proximities to baths, showers or sinks. J
| Do not touch!]
| Do not touch with a wet hand!J
| TKeep away from any extreme heat or firel |
| lOperate only as instructed! J
| TPull out the power plug! |
| IProtective grounding J

Warning
This product needs to be properly grounded .
Risk of electric shock
%If unsure, contact an electrician. electrical installation company.
Do not touch, insert or pull out the power plug with a wet hand. #Risk of electric shock .
Do not use a power socket in poor condition or a damaged power plug .
Risk of fire and/or electric shock.

Best ST03 Intelligent Toilet - Symbol 20

The power socket in use should be within the specified range (AC120V ) .
Risk of fire and/or electric shock.

Do not pull, damage, bend, twist, stretch, roll, bundle, clamp or squeeze the power cable. Do not place anything on power cable .
*Risk of fire and/or electric shock
If the power cord is damaged, to prevent any injuries or accidents, it should be replaced by a professional .
Risk of fire and/or electric shock
Do not place a lit cigarette along with other burning objects into the unit .
Risk of fire.
Do not use during thunderstorms (pull out the power plug during storms). ®
Failure in doing so may lead to injury or fault in the product .

Best ST03 Intelligent Toilet - Risk 1

When the seat ring or the cover plate damaged, to avoid any harm, be sure to pull off the power plug, close the water source and contact your local distributor for replacement .
Risk of fire or electric shock.
Regularly pull out the power plug and wipe off any dust on the power plug using a clean dry cloth .
Risk of fire.
Any person with a disability, the elderly, and children, should be using this product with the supervision of another individual .
Be advised that sitting on the heated seat for an extended amount of time may result in burns.
This product is not a toy. Advise children not to play with product.
Risk of injury.
Do not dismantle, repair or alter this product on your own. Call in a professional .
Risk of fire, electric shock, and/or other accident that may lead to injury.
Warning
For cleaning or maintenance of plastic parts, do not use any harsh cleaning agents . (These include, but are not limited to products such as: concentrated sulfuric acid, concentrated nitric acid, glacial acetic acid, carbon tetrachloride, chloroform, acetone, butanone, benzene, methylbenzene, phenol, methylphenol, dimethylformamide, methyl ether, soybean oil, acetate, 40% nitric acid, thick salt acid, 95% alcohol, gasoline, kerosene or brake oil, etc).
  Risk of damaging parts that can lead to accidents and injuries

Best ST03 Intelligent Toilet - Risk 2

Do not add water or detergent into the unit or on to the wireless remote. Do not soak the product with water or cleaner .
Risk of fire and/or electric shock.
Do not install product in a humid environment or a soak room. Do not spray or soak this product with any form of liquid to prevent any damage to the product.
  Risk of fire and/or electric shock.

Best ST03 Intelligent Toilet - Shock

Do not use polluted water or water meant for industrial.
Risk of urocystitis or dermatitis. Untreated water may also cause corrode inner workings of unit and may cause electrical shock or a fire.
Do not apply any force to the unit’s seat and lid. Do not stand on the lid or open or close the lid and the seat forcefully.
This may result in product damage and/or user injury.

Do not place your hand or any other object into the dryer trap, and do not cover the dryer and dryer trap during product use.
Risk of fire, electric shock, and/or other accident that may lead to user injury.

Best ST03 Intelligent Toilet - Shock 1

Do not spray urine at the dryer trap.
Risk of electric shock.
Read the following for proper battery usage.

  • Properly install the battery according to its correct polarity.
  • Remove the battery during long periods without use.
  • Replace the battery before it reaches the end of its usage. Failure to do so may result in interrupted control signals.
  • Cover the battery with tape before disposal.
    This will prevent battery fluid leaks that may cause fire and/or other damages.

Warning

  • Place the battery out of children and infant reach.
    If battery is swallowed, contact a doctor immediately.

  • If battery fluid leaks onto user, quickly rinse off area using water.

  • If battery fluid gets into eyes, do not rub your eyes. Quickly rinse it with water and consult a doctor immediately .
    May result in vision impairement or blindness.

When the battery is in use, do not do the following operations.

  • Do not hold or store with metal objects (such as a necklace or a watch).
  • Do not mix new and old batteries.
  • Do not pull battery apart battery or throw it into water and/or fire. Battery fluids may cause afire .

Attention

Do not use the heated seat or warm dryer temperature for an extended amount of time .
Extended use may result in burns .
While using this product, make sure ® not operate correctly. 3% Children and smaller individuals may have trouble staying in contact with sensor area.

Do not spray urine in the direction of the bidet nozzle.
Doing so may result in blockage to the bidet nozzles and cleaning area.
Do not use your old hose component. Use the one provided with your product. Anything else connected to th older hose may need to be replaced.

  • Risk of water leakage and/or property loss/damage.
    In case of sudden power failure, remove the power plug and close the angle valve to prevent water leakage .
    Risk of water leakage and/or property loss/damage.
    Avoid direct sunlight or heat.
    Risk of product discoloration.
    Do not supply electricity with an external switch. le: connecting the universal part to a timer switch.
    Run the risk of issues caused by improperly resetting the thermal breaker.
    Pull out the power plug when the product is in disuse for an extended amount of time. Make sure to shut off the water and remove the water inside the product.
    Risk of fire, leaks, and product damage.
    When storing or transporting in cold  climate, make sure to remove all water from the unit. Product may crack and other damages may occur due to freezing water.
    Risk of fire, leaks, and product damage.

Installation

Tools required for installation
Required tools

Required tools for installation. Please have these tools prepared prior to installation.

Best ST03 Intelligent Toilet - Tool

Item list (Confirm that all below items are inside the box)

Best ST03 Intelligent Toilet - Tool 1

Please confirm all the aforementioned items are inside the package.
If there are any omissions, please contact our customer service.
Illustrations above are for references only,Actual objects may look different in person.
If your water valve is 9/16″, you could directly connect the T-valve; If your water valve is 11/16″, please screw off the adapter, then connect it.

Before you Install

Water pressure check, dimensional drawing
Confirmation of water pressure

  • The minimum dynamic operating water pressure is 35 psi, and the maximum static water pressure is 108 psi.

Best ST03 Intelligent Toilet - Watter bagOpen the angle valve for water supply.
Ensuring a flow of water at least 5.28 GPM.
If the above conditions cannot be met, the best flushing effect cannot be achieved and an additional booster pump is required to increase the pressure.
(Tools: stopwatch, Water measuring bag.)

Confirm dimensions of product with installation space

Best ST03 Intelligent Toilet - Watter bag 1

Installing your product

Install your unit using the following steps

  1. Open the box right side up
    Remove the accessories first, then remove the unit from the top, as shown in the diagrams below.Best ST03 Intelligent Toilet - Watter bag
2

  2. Mark your drainage hole with a cross
    1.place the installation template on the ground while being sure to properly align the drain hole.
    2.Mark eight mounting holes on the ground with a pencil.Also outline the template edge to mark toilet placement later on.
    3.Remove the installation template and drill eight holes at the marked positions.Best ST03 Intelligent Toilet - Watter bag 31.Put the flange on the drain hole, and fix it on the ground with four bolts. Then Seal the flange with glass glue.
    2.Place the fixing block on the installation position marked by the line drawing pen and fasten it with two bolts.Best ST03 Intelligent Toilet -
Watter bag 4

  3. Install the ceramic body, water supply hoseBest ST03 Intelligent Toilet - Supply hose

Installing the remote

  1. Drill two 6mm(0.24 inch) diameter holes on the wall (about 1.77 in deep)
  2. Knock the anchors into the hole with a hammer.
  3. Secure the holder with anchors.
  4. Use the screws to secure the holder to the wall.
  5. Remove the battery cover from the backside of the remote to install batteries
  6. 0nce finished, remote is ready to be placed in its holder.
    Detailed steps shown in the diagram below:
    Please use proper mounting tools for special wall surfaces(such as wood, HDF, etc.)
    The remote control holder should be installed away from the bidet’s spray trajectory.
    The remote control holder should be installed within reach when seated on unit.
    Make sure there is nothing to block the transmission between the toilet and its remote.

Best ST03 Intelligent Toilet - Supply hose remot

Installing and replacing the battery box

Install and replace the emergency flushing battery

  1. Reach into the bottom of the toilet cover and lift the cover upward firmly;
  2. Remove the battery cover by unscrewing the screw with a crosshead screwdriver;
  3. Replace the new battery, shut the battery cover, and tighten the screw with a crosshead screwdriver;
  4. Place the toilet cover to the flat position and press down to fix the cover.
    Please confirm the battery’s positive and negative poles. Please do not charge, disassemble, fire the battery, or mix with used batteries or different kinds of batteries to avoid liquid leakage or explosion.
    The battery box has a moisture-proof function. Please ensure that the set screws are screwed in place to achieve a good seal effect.
    If the battery needs to be replaced, it is recommended to contact your local dealer to have it replaced by specialized personnel.

Best ST03 Intelligent Toilet - Battery box

Best ST03 Intelligent Toilet - Battery box 1

Testing the product (Checking the Knob Control and remote control)

  • Are all the functions working properly?
    Posterior Wash, Front Wash (Including water pressure & nozzle position adjustment), Heated Dryer, Water & Seat temperature Adjustment, Nozzle cleaning, remote control.

  • All functions listed above should be tested.

  • Checking posterior wash
    Place hand on sensor point (shown in illustration on right), press Posterior on the Knob Control or the wireless remote. Use hand to block nozzle spray.

Best ST03 Intelligent Toilet - Sencor

Matching your remote control code
When the product leaves the factory, the remote control and the product are connected, if the remote control went failure, please re-connect the code as following methods.

Best ST03 Intelligent Toilet - Sencor 1

{Function Explanations)

Best ST03 Intelligent Toilet -Fuction

When starting up, short press the knob to send ceramic flushing command when there is no function.
Auto flush
When the seat sensor no longer detects a user, it will automatically flush. tl’he toilet will only flush once.

Drying flush
(Press the “Dryer” button.
The warm air function is activated and a flush is performed.
Rear / front wash is not available during flushing.

W Emergency Flushing
When the product is not powered-on, short press the rotated switch button on the side of the product .
It can achieve emergency flushing function.
If the above operation does not work, you need to replace the battery or contact your local dealer.
Digital display
When setting different functions of temperature adjustment, the corresponding function indicator lights up.

Best ST03 Intelligent Toilet -Fuction 3

User-friendly Design

  • 8Layers of safety
    8 different built-in safety features to protect the user and product.

  • Memory mode
    After power failure, water temp, water pressure, seat temp, and wand position are all restored to mid-range after power failure.Night light is turned on by default after power failure. On / off, keep the last memorized setting state.

Maintenance

Regular maintenance is required to ensure normal use
Note

  • Cut off the power and water supply before maintenance.
  • Direct water wash to the entire product is prohibited.

WARNING
Do not spray water or detergents on the toilet, remote control or the power cord. Doing so may cause electrick shock or fire.

Maintenance during Winter Season
During winter season, the water inside may freeze after long periods of storage and non-usage. Please take measures to prevent.
Note

  • Before connecting the product to the water supply and electrical outlet, allow it to defrost for 30 mins in a warm indoor environment.
  • In cases of extreme cold/freezing/nozzle stuck in place, wrap the water input line with a warm towel. Never pour hot water or use a hot dryer directly on the toilet.

Best ST03 Intelligent Toilet - Fire 1

Troubleshooting

Experiencing issues with your product?
If the user should run into any issues, please consult the troubleshooting guide below. If problem persists, please contact a professional.
Power button

Phenomenon Fault Diagnoses Solutions
Not working Check whether the attaching plug is loose or not Please check

the circuit
Check whether the power is switching on or off (the power light is not on)| Press rotated switch for 3s, the power light is on.
Check whether there is any electric leakage or not (the
light of leakage protection plug is not on)| Unplug the attaching plug from the socket, plug it again later. Press the reset switch of the leakage protection plug, if it is still not working,
please unplug the attaching plug and contact with local distributor to repair.

Wash functions

Phenomenon| Fault Diagnoses|

I Solutions

---|---|---
No water from the spout| Check whether or not the water supply cuts off| Wait for the water supply restoring
Check whether or not the angle valve switches off| Open the angle valve
Check whether or not the water filter is blocked| Clean the filter mesh or change the water filter
Check whether or not the inlet pipe is flexed| The inlet pipe must be straight
The Intensity of cleaning is not strong enough| Check whether or not the water pressure of cleaning switch to low level or not| Regulate the water pressure according to the instruction manual
Check whether or not the inlet filter is blocked| Clean the filter mesh or change the water filter
Unusual water| operation| plug it again
The water temp is not warm enough| Check whether or not the water supply switches to low level| Regulate the water temp according to the instruction manual
The cleanser is always leaking| Solenoid valve no longer has any effect| Please contact with our qualified maintenance personnel for repairing
The cleaning function Is not working normally| The human induction system of the toilet seat no longer has any effect| Please contact with our qualified maintenance personnel for repairing

Dryer

Phenomenon Fault Diagnoses Solutions
The dryer blows cold air Check whether or not the dryer switches off

Regulate the temperature of dryer according to the instruction manual
Check whether or not the heating element of dryer is damaged| Please contact with our qualified maintenance personnel for repairing

Heated seat

Phenomenon Fault Diagnoses Solutions
The seat temp is too low or is not hot Check whether or nor the temp of

toilet seat is on the “off”
position| Regulate the temperature of toilet seat according to the instruction manual

Remote Control

Phenomenon Fault Diagnoses Solutions
The blue light of water temp s flickered Low battery Please replace a new

battery
Remote control is not working| Check whether or not there is any water on the remote control| Wipe offwater by dry towel

Toilet Bow!

Phenomenon Fault Diagnoses Solutions
The product is not flushed clean No power supply Power restoration
No water from the spout Please contact with our qualified maintenance

personnel for repairing
No water but have the sound of flushing| Check whether or not the pipeline is blended or not, please keep the water supply pipeline open and smooth
have water all the time| Please contact with our qualified maintenance personnel for repair if there is any unusual from the water inlet valve.

Specifications

Power rating 120V—
Frequency 60Hz
Rated power input 1050W(When inlet water temp in 59 °F )
Seat and dryer temperature range 95°F —131°F
Source water temperature range 41°F —104 F
Water supply type DN15(G1/2″)
Water Inlet Minimum pressure

GPM.
Maximum pressure| 108psi (static state)
Toilet| Flush type| Tornado flush
Rough-in| rough-in 12in
Flushing| Way for heating| Transient heating
Temp pf warm water| Off/about 93.2°F —102.2°F (4 levels)
Safety devices| Thermostat series, thermal fuse, flow detection device
Warm wind| Warm wind temp| Off/about 95 °F —131°F (4 levels)
Wind speed| Above 4m/s (3 levels regulations)
Safety devices| Bimetal thermostat series, thermal fuse
Seat ring| Seat ring temp| Off/about 93.2 °F-102.2°F (4 levels)
Safety devices| Thermal fuse
Remote control| Dimension| 7.09in(L) 2.48in(W) 0.6in(H)
Battery| Two AAA Batteries
Emergency flushing battery| One alkaline 9V Batteries
Power cable length| Appx. 35.43in
Product dimension| 26.93in(L) 15.55in(W) 19.41 in(H)

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