WHEELSPEED ARIES 27.5 Inch Electric Bike User Manual

WHEELSPEED ARIES 27.5 Inch Electric Bike

USER MANUAL

• IN ORDER TO CONTINUE SERVING OUR CUSTOMERS AND PROVIDING THE BEST PRODUCTS,
• OUR PRODUCT INFORMATION INCLUDING OUR USER MANUALS MAY RECEIVE UPDATES FROM TIME TO TIME.
• PLEASE CHECK OUR WEBSITE FOR THE LATEST USER MANUALS AND PRODUCT MATERIALS. VER. 1.0 04/24/2022
• Thank you for your purchase of the ARIES E-Bike by WHEELSPEED!
• To ensure your safety and the safety of others, please read and be sure to follow all instructions and safety recommendations in this user manual prior to and when riding your bike.
• If you have any questions regarding the WHEELSPEED ARIES E-Bike, contact our service team by mail for further assistance.
• US Service team mailbox: support-us@wheelspeed.com
• Canada Service team mailbox: support-ca@wheelspeed.com

PRODUCT SAFETY NOTICE
The WHEELSPEED ARIES E-Bike has been designed with the utmost safety in mind for its riders. Extra precautions have been taken to protect the user from product hardware malfunctions through our meticulous design and engineering. However, like any mode of transportation, the ARIES E-Bike has inherent hazards associated with its use (e.g.: losing control, falling off, or riding into a hazardous situation). Please read and be sure to follow all instructions and safety recommendations in this user manual prior to and when riding your E-Bike. Before each ride, especially if you may travel a long distance, inspect your bike. First, check the tires for proper inflation and cracks on the walls of the tires. Keeping the tires properly inflated and maintained will help prevent flats and damage. Second, check all cables and cable housings for fraying, breaks, rust, or corrosion and replace if necessary. Lastly, inspect the brakes to make sure they are working properly. Additionally, check the brake pads for any damage as they will wear over time and eventually need replacement. If a replacement of the brake pads or any other part is needed, please contact customer support for replacement service. In general, it is recommended to make sure all nuts and bolts are taut and properly fastened to prevent injury and unnecessary wear and tear on your E-Bike.

This device requires coordination, agility, and balance. Use your best judgement to determine if an individual can use the WHEELSPEED ARIES E-Bike safely.

• SAFETY GEAR, CLOTHING, AND FOOTWEA – Please wear appropriate clothing and safety gear including shoes, kneepads, elbow pads and an ASTM F1492 approved helmet. Avoid wearing anything that can drape over or get caught into/under the wheels. Wear closed-toe, flat shoes to maintain flexibility and stability.
• MODIFICATIONS AND REPAIRS – The WHEELSPEED ARIES E-Bike is a highly sophisticated electronics product that includes complex, technical circuitry. Attempting to repair or modify your E-Bike can void all warranties. Only authorized repair centers may open and service the WHEELSPEED ARIES E-Bike.
• OBEY LOCAL LAWS AND REGULATIONS – Always check and adhere to local laws regarding personal transportation devices, including pedestrian laws.
• The E-Bike is considered a motor vehicle, so should not be ridden after consumption of alcohol, drugs, or while intoxicated. You can be arrested for drunk driving.
• By riding the WHEELSPEED ARIES E-Bike, the user acknowledges and accepts personal responsibility of all risks associated with the use of the WHEELSPEED ARIES E-Bike, which may include, but are not limited to, muscle injuries, broken bones, lacerations, or serious injury which may be sustained while using the WHEELSPEED ARIES E-Bike.

GENERAL INFORMATION

• This user manual will guide you through the functions and usage of your WHEELSPEED ARIES E-Bike.
• Before operating this device, read all the instructions for safe assembly, charging, and usage.
• Upon unpacking, please inspect the WHEELSPEED ARIES E-Bike for any signs of physical damage or defects.
• Ensure that the WHEELSPEED ARIES E-Bike is fully charged before using.
• If you have questions, contact our customer service team by mail before you attempt to use or return your E-Bike. Before contacting customer service, please have your purchase information ready as this may be needed during the mail. This information may be recorded below.
• Date of Purchase:
• Place of Purchase:

About the WHEELSPEED ARIES E-Bike

The ARIES Electric Bike is a compact, zero emissions personal transportation device that feels like a bike but rides like a moped! It’s environmentally- friendly and uses only the highest quality components and industryleading safety features.

• Riding speeds up to 20 MPH
• Rechargeable, portable, and reliable
• Eco-friendly with zero emissions

What’s In the Box?

• 1x Bike frame with rear wheel
• 1x Front Wheel(Quick release installed)
• 1× Charging Cable & Adapter
• 1x Battery
• 2× Battery Lock Keys
• 2y Pedal
• 1х Tool Kit
• 1x User Manual
• 1x Rear and front Fender
• 2× Reflector

ARIES E-Bike Diagram

1. Seat
2. Rear Fender
3. Battery
4. Battery Charging Port(With cover)
5. Battery Power Button
6. LCD Display
7. Headlight/Horn
8. Front Frender
9. Brake Disc
10. Brake Caliper
11. Front Wheel
12. Foot Padel
13. Kickstand
14. Motorized Rear Wheel
15. Handlebar Grip
16. Handbrake
17. Rear Reflector
18. Suspension Front Fork

ASSEMBLING, ADJUSTING YOUR WHEELSPEED ARIES E-BIKE
NOTE: Be careful not to position your fingers between the latch and the stem. Doing so may result in injury.

Installing the Front Wheel
For initial assembly, you will need to ask for someone’s help.

• Step 1. Have someone hold the front wheel upright on the floor (fig.1).
• Step 2. Lower the front fork onto the front wheel. The brake disc should go into the brake caliper in between the brake pads and the axle should enter the fork dropouts fully. (fig.2).
• Step 3. Hold the quick release lever in line with the axle and tighten the thumb nut until the lever can stay in parallel to the floor without being held.Use the palm of your hand to close the lever fully(Quick release nut to be at the same end as the brake caliper)(fig.3).

Installing the pedals

Before installing the pedals, please check each for a small letter to indicate which side of the bike the pedal should be attached to. L   is for the left side while R is for the right side (fig.4). With the kickstand holding your E-Bike upright, screw the pedals onto the crank arms (fig.5) and tighten them with the included wrench.

Installing the Handlebar set

1. Loosen the screw of the handlebar stem first，and then turn the handlebar stem forward，as shown in the following figure:
2. Use tools to remove the screws from the handlebar fastener.
3. Center the handlebars and adjust their angles（Ensure best control and grip of your bike when riding）.
4. Install back the handlebar fastener and tighten the screws.

Adjusting Seat Height

For better pedaling, safety, and overall comfort, positioning the seat at the right height is key. The rider’s leg length is used to determine the seat’s position. During pedaling, your hips should remain level while your legs shouldn’t suffer strain from over-extension. To determine the right seat height, sit on the E-Bike with one pedal at its lowest point and place the ball of your foot on the pedal. If your knee bends slightly at this position, the seat is at the right height. Additionally, when placing your heel on the pedal, your leg should be nearly straight First, open the clamp under the seat post. Pull the seat up or push it down to adjust height. Check to make sure the seat post is fully inserted into the frame and the head of the seat is parallel with the frame. Lastly, close the clamp to secure the seat in place (fig. 6).

Installing the battery
The battery is seperated packaged in the box. After assembling the parts above, insert the battery into the battery base on the middle frame. Turn the key to the locked position. To unlock the battery, insert the key, and turn it to the unlock position to pull the battery out.

There’s a power switch beside the battery charging port. Remember to turn the battery power switch to “ I ” if you plan to use the throttle and/or battery power. For regular pedaling without power and/or after you are done riding, turn the battery power switch to “ O ” to power the battery OFF.

Installing the front and rear fenders

• Step 1. Align the headlight base hole, the front fender screw hole with the front fork screw hole.
• Step 2. Fix the three parts above with the front fender screw, then tighten the screw with a wrench and adjust the height of the headlight and fender at the same time, the front fender installation is completed.
• Step 3. Align the rear fender screw hole and the rear fork screw hole.
• Step 4. Fix the two parts above with the rear fender screw, then tighten the screw with a wrench and adjust the height of the rear fender at the same time, the rear fender installation is completed.

CHARGING YOUR ARIES E-BIKE

WARNING: Ensure the E-Bike is turned off before charging and remains off while charging.

How to charge the Battery

• Step 1. Connect the adapter and the charging cable together.
• Step 2. Rotate the battery’s charging port cover to expose the charging port, insert one end of the charging cable into the charging port and connect the other end to a wall outlet(fig.7).
• Step 3. Allow at least 6 hours when charging for the first time. After this initial charge, average charging time is 5-6 hours.
• Step 4. While the E-Bike is charging, the adapter’s indicator light will turn red.
• Step 5. When the E-Bike is fully recharged, the adapter’s indicator light will turn green. You may then disconnect the E-Bike from the charger.

How to Detach the Battery

For your convenience, the ARIES’s battery can be removed for easier charging and/or an extra measure of security. Before you remove the battery, please turn off the battery power.

• Step 1. Use the included keys to unlock the battery by rotating the key to the unlock icon around the key hole.
• Step 2. Push the battery bottom to remove the battery from the base(fig.8).
• NOTE: You must push the key in and turn it at the same time.
• Step 3. Reinstall the battery, please put the battery on the battery base, and insert the key into the keyhole, then rotating the key to the lock icon around the key hole.
• NOTE: To use the throttle, please turn on the battery power.

Please keep your keys in case they are lost, it is recommended that you keep a key in your home for backup.

Safety tips for charging your battery

• Fully charge the battery before your first use, this may take up to 6 hours.
• To maximize the life of the battery, you must charge it after each riding session.
• When not in active use, please charge at least once a month to maintain optimal battery levels.
• Perform periodic visual inspection of the battery ports and charging cables.

NOTE

• When the battery is fully charged, please STOP CHARGING and unplug the unit.
• Keep your charging environment clean and dry at all times.
• If the charging port is damp or has any liquid on it, do not charge your E-Bike.
• In order for the battery to operate at maximum efficiency, avoid charging your E-Bike in extremely hot or extremely cold environments.
• Use only the battery and charging cable provided to you by WHEELSPEED, use of third party products may compromise the battery and damage the E-Bike. If a replacement is needed, please contact WHEELSPEED directly.

DO NOT charge the battery in the following cases

• There is excessive odor or heat.
• Leakage or physical damage.

HOW TO RIDE AND LCD DISPLAY DESCRIPTION

How to Ride

The instructions below will ensure you have a comfortable and safe riding experience. Please read carefully. There’s a power switch beside the battery charging port. Remember to turn the battery power switch to “ I ” if you plan to use the throttle and/or battery power. For regular pedaling without power and/or after you are done riding, turn the battery power switch to “ O ” to power the battery OFF.

1. “ ”-Power Button
2. “ ”-Upshift Button
3. “ ”-Downshift Button
4. Front Reflector
5. LCD Display
6. Gear Switch
7. Gear Button
8. Horn Button
9. Throttle
10. Rear Hand Brake
11. Handlebar
12. Front Hand Brak

• Start your E-Bike by long pressing the “ ”Power Button for 2 seconds , or ride it with your feet directly.
• Quick press the “ ” button to switch the menu on the Multifunctional display area.
• Moving forward on your E-Bike is as easy as pressing the Throttle. Long press the throttle for 8 seconds to enter the cruise mode, then press the throttle or handbrake to quit the cruise mode.
• Switch between 7 gears by pressing the Gear Button or pushing the Gear Switch.
• To slow down, first let go of the Throttle then gradually squeeze the Rear hand Brake to slow the rear motorized wheel down.
• To stop, first let go of the Throttle, then squeeze the front and rear hand brakes to slow the front and rear wheels down.
• Use the Bell to alert pedestrians and other riders of your presence by pressing the horn button.
• Short press the “ ” button to increase the power asist gear, long press 3 seconds to turn on/off the headlight.
• Short press the “ ” button to decrease the power assist gear, long press 3 seconds to enter the 6KM/H push asist mode, press the handbrake to exit the push asist mode .
• The battery Indicator on the LCD display shows how much charge is left in the battery. Make sure the battery is at full power before heading out on a long distance ride.

LCD Display Description

1. Headlight

2. Battery indicator

3. Multifunctional display area
   Total mileage-ODO
   Single mileage-TRIP
   Single driving time-TIME
   Current voltage-VOL
   Running current-CUR

4. Power motor gear-5 gears to switch
   Gear1: 7.5MPH / 12KM/H
   Gear2: 12MPH / 20KM/H
   Gear3: 15.5MPH / 25KM/H
   Gear4: 18.6MPH / 30KM/H
   Gear5: 20MPH / 32KM/H

5. Speed display
   CUR MAX: Current Max.Speed
   AVG: Average Speed
   MPH, KM/H：Speed Uint

6. E-bike status display

• 6KM/H Push asist mode
• Power asist mode
• Brake tips
• Motor failure
• Cruise mode
• Battery undervoltage
• Controller failure
• Throttle failure

E-bike display settings
When the display is powered on, long press the “ ” and “ ” button at the same time to enter the setting mode. P01: The screen displays P01, it is Display brightness setting mode, level 1 is the darkest, level 3 is the brightest, press the “ ” and “ ” button to switch the brightness from level 1 to level 3; P02: Press the “ ” button to switch to P02, it is mileage/speed unit adjustment mode, 0 means KM and KM/H unit mode; 1 means MILE and MPH unit. Press the “ ” and “ ” button to switch the unit mode from 0 to 1.

SAFE RIDING TECHNIQUES & TIPS

• Following these techniques and tips can ensure you have a safe, fun riding experience on the ARIES Electric Bike.
• Check to make sure your brakes are fully intact, pedals are securely installed, and seat is locked in place.
• Always wear an ASTM F1492 approved helmet and protective gear to avoid possible injury.
• Make sure your feet are always on the pedals. Taking your feet off the pedals while riding is dangerous.
• Ensure the battery is fully charged especially if you plan to travel long distances.
• Ensure your tires are intact with no punctures.
• Ensure the vehicle speed is safe to yourself and others, and be ready to stop at any time.
• When riding with friends, keep a safe distance between your devices to prevent collisions.
• Be aware of your surroundings at all times to ensure a safe ride. Your eyes are your best tools for safely avoiding obstacles and slippery surfaces.
• Stay in open spaces and flat areas, avoid steeps slopes or high traffic areas until you’re familiar with riding.
• Only ride the E-Bike where permitted, you MUST comply with local laws and give way to pedestrians.

WARNING

• Never ride at high speeds on uneven terrain or slopes.
• Never perform stunts or turn abruptly without checking your surroundings.
• Never carry passengers on the E-Bike with you.
• Never carry heavy items while riding.
• Never ride in the rain.
• Never use the E-Bike to do anything that may cause personal injury or property damage.
• Never get off the E-Bike when it is in motion.

FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS INCREASES THE RISK OF SERIOUS INJURY, OR IN VERY RARE CASES, DEATH. USE WITH APPROPRIATE CAUTION AND SERIOUS ATTENTION TO SAFE OPERATION.

For more safe riding tips or information, visit www.WHEELSPEED.com.

Disposal at End-of-Life

• This product must not be disposed of by incineration, landfilling, or mixing with household trash. Improper disposal of the battery contained within this product may result in the battery heating up, rupturing, or igniting which may cause serious injury. The substances contained inside the battery present chemical risks to the environment. The recommended disposal for any WHEELSPEED product at its endof- life is to dispose of the entire unit at or through an e-waste recycling center, program, or facility. Local regulations and laws pertaining to the recycling and disposal of lithium-ion batteries and/or products containing them will vary according to country, state, and local governments. You must check laws and regulations corresponding to where you live in order to properly dispose of the battery and/or unit.
• It is the user’s responsibility to dispose of their waste equipment properly with accordance with local regulations and laws.
• For additional information about where you should drop off your batteries and electrical or electronic waste, please contact your local or regional waste-management office, your household waste disposal service, or your point-of-sale.

MAINTENANCE

• Follow the tips and reminders below to keep your E-Bike running at top performance.

NOTE

• Do not perform any kind of maintenance while the E-Bike is charging.
• Attempting to repair or modify your E-Bike can void all warranties, only authorized repair centers may open and service the E-Bike.
• If you need assistance, please contact WHEELSPEED support service team by mail.

Cleaning

• Proper cleaning of your E-Bike can guarantee a longer lifespan and a smooth riding experience.
• Wipe the outer body of your E-Bike with a soft, dry microfiber cloth.
• Check around the wheels and ensure there is no blockage, the E-Bike’s design allows for easy wheel maintenance.
• The E-Bike meets IPX4 water-resistance, meaning it can withstand splashes, however, do not submerge the E-Bike in water.
• Do not let water and liquids get into the E-Bike’s electric parts or battery.

Storage

• Below are some tips to consider when storing your WHEELSPEED ARIES Electric Bike.
• Before storing, fully charge the E-Bike to prevent battery over-discharge due to non-use.
• If storing the E-Bike for more than one month, discharge and recharge the battery at least once a month.
• Cover the E-Bike to keep dust out. Do not store in a dusty environment as this may cause damage over time.

Transportation

• Before moving, lifting, or otherwise transporting the E-Bike, turn it off. Grasp it firmly before lifting and/ or moving it. Note, the E-Bike weighs approximately 49.6 lbs. If you are unsure of your ability to lift this much weight with one hand or arm, doing so is not recommended. Please lift the E-Bike with both arms or otherwise gain the assistance of someone who may handle the weight without trouble.
• Lithium-ion batteries are considered hazardous materials, therefore transportation is governed by federal, state, and local laws.
• International law prohibits the shipping of bare lithium-ion batteries. If you are shipping your WHEELSPEED ARIES Electric Bike, you must ship it with the battery installed.

SPECIFICATIONS

road/Asphalt road)
Maxinum Distance in Pure Electric Mode| 25-30Miles/40-48KM(75Kg load/cement road/Asphalt road)
Maximum Load| 265 lbs / 120 kg
Wheel Size| 27.5*2.1 inches Front / Rear
Wheel Inflation| 30-55 PSI | 2.0-4.0 BAR
Water Resistance| IPX4
Warranty| 1 Year Limited

TROUBLESHOOTING

The bike does not work

| Insufficient battery power| Charge the battery
Faulty connections| Clean and repair connectors
Battery not fully seated in tray| Install battery correctly
Improper turn on sequence| Turn on bike with proper sequence

Irregular acceleration and/or reduced top speed

| Insufficient battery power| Charge or replace the battery
Loose or damaged throttle| Replace the throttle
Misaligned or damaged magnet ring| Align or replace magnet ring

The motor does not respond when the bike is powered on

| Loose wiring| Repair and or reconnect the wires
Loose or damaged throttle| Tighten or replace the throttle
Loose or damaged motor plug wire| Secure or replace the motor plug wire
Damaged motor| Repair or replace the motor

Reduced range

| Low tire pressure| Adjust tire pressure
---|---|---
Low or faulty battery| Check connections or charge battery
Driving with too many hills, headwinds,braking, and/or excessive load| Assist with pedals or adjust route
Battery discharged for a long period of time without regular charges, aged, damaged, or unbalanced| Balance the battery; contact service team Support if range decline persists
Brakes rubbing| Adjust the brakes

The battery will not charge

| Charger not well connected| Adjust the charger connections
Charger damaged| Replace
Battery damaged| Replace
Wiring damaged| Repair or replace
Wheel or motor makes strange noises| Loose or damaged wheel spokes or rim| Tighten, repair, or replace
Loose or damaged motor wiring| Reconnect or replace motor
The battery is fully charged but the ebike cannot start| The battery is powerd off| Turned on the battery
The controller is damaged| Replace the controller

The battery cannot be removed.

| Improper operation| Use the key to unlock the battery
 | Refer to the video posted on the page or send a video to after-sales team to check

WARRANTY

• Your WHEELSPEED ARIES Electric Bike (“Product”) includes a One Year Limited Hardware Warranty (“Warranty”). The Warranty covers product defects in materials and workmanship under normal use.
• This Warranty is limited to residents of the United States and Canada only and is available only to original purchasers. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.
• This Warranty starts on the date of your purchase and lasts for one year (the “Warranty Period”). The Warranty Period is not extended if the Product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
• Warranty services are provided by WHEELSPEED. If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law,
• WHEELSPEED will: (1) repair the hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability; or (2) exchange the Product with a product that is new or refurbished which is substantially equivalent to the original product. This Warranty is for one replacement only of like-items and does not cover items out of production if the product is no longer made or stocked. This Warranty is not assignable or transferable. The original purchaser may contact WHEELSPEED’s service team by mail for service request.
• When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes WHEELSPEED’s property. This warranty only covers technical hardware defectiveness during the warranty period and under normal use conditions. WHEELSPEED does not warrant uninterrupted or errorfree operation of this Product..
• US Service team mailbox: support-us@wheelspeed.com.
• Canada Service team mailbox: support-ca@wheelspeed.com.
• This Warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
• Important: Do not disassemble the Product. Disassembling the Product will void this Warranty. Only WHEELSPEED or a party expressly authorized by WHEELSPEED should perform service on this Product.
• DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS
• LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE
• UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
• SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
• THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
• PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

References

• WheelSpeed®‎ Official Site - Electric Bikes and Electric Scooters

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