VA2456-MHD 24 Inch IPS 1080p Monitor

Product Information

Specifications

• Model: VA2756-mhd/VA2756-mh/VA2756-h
• Part Number: VA2756-MHD/VA2756-MH/VA2756-H

Introduction

Thank you for choosing ViewSonic. As a world-leading provider of
visual solutions, ViewSonic is dedicated to exceeding the world’s
expectations for technological evolution, innovation, and
simplicity. At ViewSonic, we believe that our products have the
potential to make a positive impact in the world, and we are
confident that the ViewSonic product you have chosen will serve you
well.

Contents

1. Cautions and Warnings
2. Getting Started
3. Adjusting the Screen Image
4. Setting the Timing Mode
5. Using the Control Panel
6. OSD Menu Introduction
7. OSD Menu Tree
8. OSD Menu Explanation
9. Monitor Setting Management
10. Specifications
11. Troubleshooting
12. Cleaning and Maintenance
    • Safe Cleaning Practices
    • Product Upgradeability and Repairability
13. Compliance Information
14. FCC Compliance Statement
15. Industry Canada Statement
16. CE Conformity for European Countries
17. Declaration of RoHS2 Compliance
18. Indian Restriction of Hazardous Substances
19. Product Disposal at End of Product Life
20. Copyright Information
21. Customer Service
22. Limited Warranty
23. Mexico Limited Warranty

Cautions and Warnings

1. Read these instructions completely before using the
   equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings and follow all instructions.

4. Sit at least 18 / 45cm from the monitor.

5. When installing the monitor, please leave 10cm of open space
   around the monitor for ventilation safety purposes.

6. Always handle the display with care when moving it.

7. Exercise caution when removing the rear cover of the monitor.
   This monitor contains high-voltage parts.

8. Do not use this equipment near water. To reduce the risk of
   fire or electric shock, do not expose the monitor to rain or
   moisture.

9. Avoid exposing the monitor to direct sunlight or other
   sources.

FAQ

1. 1. How far should I sit from the monitor?

You should sit at least 18 inches (45cm) away from the monitor
for optimal viewing experience.

1. 1. How much space should I leave around the monitor during  

   installation?

When installing the monitor, it is recommended to leave 10cm of
open space around the monitor for ventilation safety purposes.

1. 1. How should I handle the display when moving it?

Always handle the display with care when moving it to avoid any
damage.

1. 1. Can I expose the monitor to direct sunlight?

Avoid exposing the monitor to direct sunlight or other sources,
as it may affect the display quality.

VA2756-mhd/VA2756-mh/ VA2756-h Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS17296 P/N: VA2756-MHD/VA2756-MH/VA2756-H

Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !

Contents
1. Cautions and Warnings ………………………………. 1 2. Getting Started …………………………………………… 4
2-1. Package Contents……………………………………………………. 5 2-2. The Exterior of the Monitor………………………………………… 6 2-3. Hardware Installation ……………………………………………….. 7 2-4. Quick Installation……………………………………………………. 10 2-5. Power On ……………………………………………………………… 13 2-6. Driver Installation (Windows 10 Setup) ……………………… 14
3. Adjusting the Screen Image ………………………. 15
3-1. Setting the Timing Mode …………………………………………. 15 3-2. Using the Control Panel ………………………………………….. 16
4. OSD Menu Introduction …………………………….. 18
4-1. OSD Menu Tree …………………………………………………….. 18 4-2. OSD Menu Explanation…………………………………………… 22 4-3. Monitor Setting Management …………………………………… 27
5. Specifications …………………………………………… 28 6. Troubleshooting ……………………………………….. 30 7. Cleaning and Maintenance ………………………… 31
Safe Cleaning Practices ………………………………………………… 31 Product Upgradeability and Repairability………………………….. 33
iii

8. Compliance Information ……………………………. 34
8-1. FCC Compliance Statement ……………………………………. 34 8-2. Industry Canada Statement …………………………………….. 35 8-3. CE Conformity for European Countries……………………… 35 8-4. Declaration of RoHS2 Compliance …………………………… 36 8-5. Indian Restriction of Hazardous Substances ……………… 38 8-6. Product Disposal at End of Product Life ……………………. 38
9. Copyright Information……………………………….. 39
Customer Service …………………………………………………………. 40 Limited Warranty…………………………………………………………… 42 Mexico Limited Warranty ……………………………………………….. 47
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1. Cautions and Warnings
1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18″ / 45cm from the monitor. 5. When installing the monitor, please leave 10cm of open space
around the monitor for ventilation safety purposes. 6. Always handle the display with care when moving it. 7. Exercise caution when removing the rear cover of the monitor.
This monitor contains high-voltage parts. 8. Do not use this equipment near water. To reduce the risk of fire
or electric shock, do not expose the monitor to rain or moisture. 9. Avoid exposing the monitor to direct sunlight or other sources
of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the monitor to dangerous levels. 10. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in this guide for further instructions. 11. Avoid touching the screen. Skin oils are difficult to remove. 12. Do not touch, rub or apply pressure to the monitor screen, as it may permanently damage the screen. 13. Place the monitor in a well-ventilated area. Do not place anything on the display that prevents heat dissipation. 14. Do not place heavy objects on the display, video cable, or power cord.
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15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display.
16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adaptor and do not attempt to force the plug into the outlet.
17. When connecting to a power outlet, DO NOT remove the ground prong. Please ensure grounding prongs are NEVER REMOVED.
18. Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
19. Only use attachments/accessories specified by the manufacturer.
20. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
21. Unplug this equipment when it will be unused for long periods of time.
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22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power- supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
23. Excessive sound pressure from ear-/headphones can cause hearing damage /hearing loss.
24. Adjustment of the volume control as well as the equalizer may increase the ear-/ headphones output voltage and therefore, the sound volume level.
25. The factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/ headphone output voltage and therefore, the sound volume level.
3

2. Getting Started
Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you. If you have any problems with your product or questions that have not been addressed in the User Guide, please contact customer service for help. Important! Save the original box and all packing material for your future shipping needs. NOTE: The word “Windows” in this user guide refers to Microsoft
Windows operating system.
4

2-1. Package Contents
Your monitor package includes: · Monitor · Power cord · Video cable1 · Audio cable (for VA2756-mhd/VA2756-mh) · Quick Start Guide NOTE: 1 The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
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2-2. The Exterior of the Monitor

A. Front

B. Left and Right

C. Rear
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1

2 35

1. Control panel (Expanded in 3-1)
2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4)
3. Kensington security slot (Expanded in 2-3 section B)
4. VESA wall mounting This area on the back of the monitor*. For the VESA wall mounting installation steps, please see 2-3 section A for additional instructions.
5. Speaker (for VA2756-mhd/VA2756-mh)

6

2-3. Hardware Installation

A. Base Attachment
Procedure
1

B. Base Removal Procedure
1

2

2

3

3

7

C. Wall Mounting (Optional) NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a deskmounted to a wall- mounted display, do the following: 1. Find VESA compatible wall-mounting kit which meets the
quaternions in section “Specifications”. 2. Verify that the power button is turned Off, then disconnect the
power cord. 3. Lay the display face down on a towel or blanket. 4. Remove the base. (Screws removal might be required.) 5. Attach the mounting bracket from the wall mounting kit using
screws of the appropriate length. 6. Attach the display to the wall, following the instructions in the
wall-mounting kit.
8

D. Using the Security Lock The security connector is located on the back side of the monitor. For more information on installation and usage. Below is an example of setting up the lock on a table for your reference.
*This picture is for reference only
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2-4. Quick Installation

Connect Signal Cables

1. Make sure both the LCD monitor and computer are turned OFF.

2. Remove rear panel covers if necessary.

3. Connect the signal cables from the LCD monitor to the computer.

VA2756-mhd

HDMI

Audio Out

Power Connector

Audio In D-SUB DisplayPort

10

VA2756-mh

HDMI

Audio Out

Power Connector VA2756-h

Audio In D-SUB

HDMI

Audio Out

Power Connector

D-SUB

11

3.A. Please do not connect the DisplayPort out on the monitor to the DisplayPort or mini DP connector on the computer. DisplayPort out is used for daisy chain connection (Explained in section C)

HDMI

DP

VA2756-h

VA2756-mhd

VA2756-mh

3.B. Video and Audio Cable
For a MAC with Thunderbolt output, please connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of MAC. And connect the other end of the cable to the DisplayPort connector on the rear of the monitor.

*This picture is for reference only
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3.C. Power Cable (and AC/DC adapter if required) Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet.
2-5. Power On
Turn On LCD Monitor and Computer Turn ON the LCD Monitor, then turn ON the computer. This particular order (LCD monitor before computer) is important.
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2-6. Driver Installation (Windows 10 Setup)
In order to install the driver, first connect your monitor to your PC, boot up your PC (make sure to first turn on the monitor first) and make sure your internet is available. When the PC has finished booting up, your PC should auto- detect the monitor.
To ensure auto-detection is successful, go to Advanced Display Settings’ under your systemDisplay Settings’ (screen resolution) window. There you can verify your ViewSonic monitor has been recognized by your PC in the `Color Management’ section of your advanced settings.

VA2756-FHD

VA2756-FHD.icm

If your PC has not auto-detected the monitor, but is still functioning, you can download the driver from ViewSonic website and install it then restart.your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended.
If you encounter additional problems or have questions, please contact Customer Support.
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3. Adjusting the Screen Image
3-1. Setting the Timing Mode
Set your monitor resolution to its recommended resolution (see section “specification”) to get the best experience possible, with brilliant color and crisp text. Here is how: 1. Go to your display resolution settings window (each operating
system will have a different process to get there). 2. Next, adjust the display resolution setting to match your
monitor’s native resolution. This will provide you with your best usage experience. If you have difficulty setting the resolution or you do not see recommended resolution as an available option, you may need a newer video card driver. Contact your computer or video card manufacturer to obtain the latest driver. · If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (*for analog only). (The black border around the edge of the screen should barely touch the illuminated “active area” of the LCD monitor.)
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3-2. Using the Control Panel
After setting the timing mode, use the buttons on the front or rear control panel to display and adjust OSD for screen image adjustment.

• The postition refer to section 2.2 Bezel & OSD symbol explanation The bezel symbol explanation is stated below:
  Standby Power On/Off NOTE: Power light
  Blue = ON Orange = Power Saving Short Cut icon that allows users to choose or Input Select Contrase/Brightness, View mode, Audio adjust setting they would like to activate for monitor use. Main menu icon that allows users to access the main menu.
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The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below.

Activation symbol to turn the various modes on when operating the menu system.
Activation symbol to exit, go back or deactivate the desired function that is selected.

Scrolls through menu options and adjusts the monitor controls.

Symbol used to go back or revert back to the previously selected menu
Information shortcut select button, which gives users access to the information of the monitor currently in use.
Main menu icon that allows users to access the main menu. Hold down the icon for a few seconds to turn off the main menu

Left and right icons toggle your selected choice horizontally.

The Energy Gauge displays the percentage of

75%

maximum energy output being consumed by

the monitor in real time.

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4. OSD Menu Introduction
4-1. OSD Menu Tree
For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor. If you aren’t sure where an option/function is or cannot locate a specific feature, please utilize the OSD tree below.

View Mode Audio Contrast / Brightness Input Select

Menu Shortcut Function
Main Menu

Standard

Game

Movie

ViewMode

Web

Text

MAC

Mono

Volume

On Mute

Contrast Contrast/Brightness
Brightness

D-SUB

Input Select

HDMI

DISPLAYPORT*

Input Select

Audio Adjust

ViewMode

Color Adjust

Manual Image Adjust

Setup Menu

0~100 0~100 0~100

• for VA2756-mhd

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Input Select

Audio Adjust

D-SUB HDMI DISPLAYPORT

View Mode

Color Adjust

Manual Image Adjust

Setup Menu

75%

1920 x 1080 @ 60Hz

Menu Input Select

D-Sub HDMI DisplayPort*

Volume

Audio Adjust

Audio Input

ViewMode

Standard Game Movie Web Text MAC Mono

0~100 DISPLAYPORT HDMI Audio In

• for VA2756-mhd for VA2756-mhd for VA2756-mhd/VA2756-mh

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Menu

Contrast/Brightness Color Temperature

Contrast Brightness SRGB Bluish Cool Native Warm

Color Adjust

User Color

Color Space

Color Range

Auto Image Adjust Horizontal Size
H./V. Position
Fine Tune Sharpness Blue Light Filter

Manual Image Adjust

Aspect Ratio

Overscan Black Stabilization Advanced DCR
Response Time

Auto RGB YUV Auto Full Range Limited Range
0~100 Horizontal Position Vertical Position 0~100 0,25,50,75,100 0~100 4:3 5:4 16:9 16:10 On Off 0,10…50…90,100 0, 25, 50, 75, 100 Standard Advanced Ultra Fast

0~100 0~100
Red Green Blue
0~100 0~100

0~100 0~100 0~100

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Menu Setup Menu

Language
Resolution Notice Information OSD Timeout OSD Background Power Indicator Auto Power Off
Sleep
ECO Mode DisplayPort 1.1 for VA2756-mhd Auto Detect DDC/CI Memory Recall
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English Français Deutsch Español Italiano Suomi Svenska Türkçe Ceska On Off
5, 15, 30, 60 On Off On Off On Off 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off Standard Optimize Conserve On Off On Off On Off

4-2. OSD Menu Explanation
NOTE: The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu. Please refer to the 4-1 OSD Tree (above), for your monitor’s available OSD menu items. Please refer to the OSD explanation below (in alphabetical order), for a clearer explanation of what each function does.
A Advanced DCR
Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color, to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
Auto Detect If current input source is no signal, monitor will automatically switch to next input option. This function on some model is disabled by default.
Audio Adjust adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
Auto Image Adjust automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion. Press the [MENU] button to obtain a sharper image. NOTE: Auto Image Adjust works with most common video cards. If this function does not work on your display, then lower the video refresh rate to 60 Hz and set the resolution to its pre-set value.
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B Black stabilization
ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes. Blue light filter Adjusts the filter that blocks high-energy blue light for a safer experience for our users. Brightness Adjusts background black levels of the screen image.
C Color adjust
Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs. Color range Adjusts the color range, allowing users to adjust the range in RGB and YUV color settings. Color space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
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C Color temperature
Allows users to select specific color temperature settings to further
customize their viewing experience.

sRGB NATIVE

Explanation Standard color space used for the windows system, digital cameras and the Internet. Native is a default color temperature. Recommended for general graphic design and regular use.

Contrast Adjusts the difference between the image background (black level) and the foreground (white level).
Custom Providing even more support, three customizable Custom’ settings are available to help match individual preferences and adapt to every type of game on the market. Select one of theCustom’ options (Custom 1, Custom 2 etc. ) in the Menu and adjust the advanced options. After exiting the setting will automatically be saved under that particular Custom’ setting or rename the setting to your liking by selectingRename’. You can access your saved `GAME MODE’ settings with the Quick Menu as well.

G Game mode
Integrating a gaming-oriented OSD design including pre-calibrated FPS, RTS and MOBA gaming settings, each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology. To access the game mode first open the Main Menu setting, then go to ViewMode’, selectGame’ and change your `GAMER’ settings from there.

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I Information
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency). NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz.
Input select Toggles between the various input options that are available for that particular monitor.
L Low input lag
ViewSonic offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the low input lag submenu, you can select the appropriate speed for your desired use from the two options
M Manual image adjust
Displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments.
Memory recall Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. Exception: This control does not affect changes made with the Language Select or Power Lock setting
O Overscan
Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor.
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R Response time
Adjusts the response time, creating smooth images without streaking, blurring or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports or action movies. Setting the menu to `Ultra Fast’ is advised.
Resolution notice The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window, when setting up the display resolution. Recall Resets the ViewMode monitor settings.
S Setup menu
Adjusts On-screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.
Sharpness Adjusts the sharpness and picture quality of the monitor.
V ViewMode
ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
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4-3. Monitor Setting Management
OSD Timeout The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds). OSD Background The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings. Power Indicator The power indicator is the light that displays whether the monitor is on or off. Auto Power Off Selecting Auto Power Off, allows the monitor to shut its power off after a certain amount of time. Sleep This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode. The screen will be on `sleep mode’ during this time. Eco Mode Allows users to choose between various modes, based on power consumption. DDC/CI (Display Data Channel Command Interface) Activating this setting allows monitor control via the graphics card.
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5. Specifications

LCD

Type

TFT (Thin Film Transistor), Active Matrix 1920X1080 LCD, 0.311 mm x 0.311 mm pixel pitch

Display Size

Metric: 69 cm Imperial: 27″ (27″ viewable)

Color Filter

RGB vertical stripe

Glass Surface Anti-Glare

Input Signal Video Sync
Compatibility PC Macintosh

RGB Analog (75 ohms, 0.7 / 1.0 Vp-p) Separate Sync HDMI (TMDS digital, 100 ohms) DP (TMDS digital, 100 ohms)
(for VA2756-mhd only) fh:24-83 kHz, fv:50-75 Hz
Up to 1920X1080 Non-interlaced Power Macintosh up to 1920X1080 (Supported by limited graphic cards)

Resolution1 Recommended 1920X1080@60Hz

Power Adaptor2

Supported Input Voltage

1680 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz 1280 x 1024 @ 60, 75 Hz 1280 x 720 @ 60 Hz 1024 x 768 @ 60, 70, 75 Hz 800 x 600 @ 56, 60, 72, 75 Hz 640 x 480 @ 60, 72, 75 Hz 720 x 400 @ 70 Hz
100-240 VAC, 50/60 Hz (auto switch)

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Display area Full Scan

Operating conditions
Storage conditions

Temperature Humidity Altitude
Temperature Humidity Altitude

598 mm (H) x 336 mm (V) 23.5″ (H) x 13.2″ (V)
+32 °F to +104 °F (0 °C to +40 °C) 10% to 90% (non-condensing) To 16,000 feet
-4 °F to +140 °F (-20 °C to +60 °C) 5% to 90% (non-condensing) To 40,000 feet

Dimensions Wall Mount

Physical

540 mm(W) x 390 mm(H) x 198 mm(D)) 21.3″ (W) x 15.3″ (H) x 7.8″ (D)

Max Loading

Hole pattern (W x H; mm)

14kg

100mm x 100mm

Interface Pad (W x H x D)
115 mm x 115 mm x 2.6 mm

Pad Hole

Screw Q’ty & Specification

Ø 5mm

4 piece M4 x 10mm

Do not screw torque over 12 kgf, as it may damage the display.

Weight

Physical

10.8 lb (4.9 kg)

Power saving On3 modes
Off

31W (Typical) <0.5W

1 Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display.
2 Please use the power adaptor from ViewSonic® or authorized source only.
3 The test condition follows EEI standard

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

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6. Troubleshooting
No power · Make sure the power button (or switch) is ON. · Make sure the A/C power cord is securely connected to the
display. · Plug another electrical device (like a radio) into the power outlet
to verify that the outlet is supplying proper voltage.
Power is ON but no screen image · Make sure the video cable supplied with the display is properly
secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display. · Adjust brightness and contrast. · If you are using an Macintosh older than G3, you need a Macintosh adapt
Wrong or abnormal colors · If any colors (red, green, or blue) are missing, check the video
cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection. · Connect the display to another computer. · If you have an older graphics card, contact ViewSonic® for a non- DDC adapter.
Control buttons do not work · Press only one button at a time.
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7. Cleaning and Maintenance
Safe Cleaning Practices
· Make sure the display is turned off. · Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes
dust and other particles. 2. If the screen is still not clean, apply a small amount of non-
ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen. To clean the case: 1. Use a soft, dry cloth. 2. If the case is still not clean, apply a small amount of a nonammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
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Disclaimer · ViewSonic® does not recommend the use of any ammonia or
alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the display. · ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution:
Handle the monitor on the edges only.
Clean with water on a soft cotton cloth only.
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Product Upgradeability and Repairability

The following is a list of hardware features available for at least 5 years after the sale of the product. Main Processor(s) or SOC Memory HDD Wireless Networking Capability Graphics Card Rechargeable Battery Fan Assembly Camera Fingerprint Reader Display Assembly Keyboard Internal Power Supply

Upgradable
No N/A N/A N/A N/A N/A N/A N/A N/A No N/A No

Repairable
No N/A N/A N/A N/A N/A N/A N/A N/A No N/A No

Replaceable
Yes N/A N/A N/A N/A N/A N/A N/A N/A Yes N/A Yes

Note: *N/A = Not applicable for the product.

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8. Compliance Information
NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.
8-1. FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for
help. Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
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8-2. Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
8-3. CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/ EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
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8-4. Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE)

Proposed Maximum Concentration 0.1% 0.1% 0.01% 0.1%
0.1%
0.1%

Actual Concentration < 0.1% < 0.1% < 0.01% < 0.1%
< 0.1%
< 0.1%

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Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode
fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (500 mm): maximum 3.5 mg per lamp. (2) Medium length (500 mm and 1,500 mm): maximum 5 mg
per lamp. (3) Long length (1,500 mm): maximum 13 mg per lamp. 2. Lead in glass of cathode ray tubes. 3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight. 4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight. 5. Copper alloy containing up to 4% lead by weight. 6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead). 7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
37

8-5. Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
8-6. Product Disposal at End of Product Life
ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/
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9. Copyright Information
Copyright ©ViewSonic® Corporation, 2019. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation. VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice. No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.
VA2756-mhd_VA2756-mh_VA2756-h_UG_ENG_1b_20221018
39

Customer Service

For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.

Country/ Region

Website

Country/ Region

Website

Asia Pacific & Africa

Australia

www.viewsonic.com/ au/

Bangladesh

www.viewsonic.com/ bd/

(China)

www.viewsonic.com. cn

()

www.viewsonic.com/ hk/

Hong Kong (English)

www.viewsonic.com/ hk-en/

India

www.viewsonic.com/ in/

Indonesia

www.viewsonic.com/ id/

Israel

www.viewsonic.com/il/

(Japan)

www.viewsonic.com/ jp/

Korea

www.viewsonic.com/ kr/

Malaysia

www.viewsonic.com/ my/

Middle East

www.viewsonic.com/ me/

Myanmar

www.viewsonic.com/ mm/

Nepal

www.viewsonic.com/ np/

New Zealand

www.viewsonic.com/ nz/

Pakistan

www.viewsonic.com/ pk/

Philippines

www.viewsonic.com/ ph/

Singapore

www.viewsonic.com/ sg/

(Taiwan)

www.viewsonic.com/ tw/

www.viewsonic.com/ th/

Vit Nam

www.viewsonic.com/ South Africa &

vn/

Mauritius

www.viewsonic.com/ za/

Americas

United States

www.viewsonic.com/ us

Canada

www.viewsonic.com/ us

Latin America

www.viewsonic.com/la

40

Country/ Region

Website

Country/ Region

Website

Europe

Europe

www.viewsonic.com/ eu/

France

www.viewsonic.com/fr/

Deutschland

www.viewsonic.com/ de/

www.viewsonic.com/ kz/

www.viewsonic.com/ ru/

España

www.viewsonic.com/ es/

Türkiye

www.viewsonic.com/tr/

www.viewsonic.com/ ua/

United Kingdom

www.viewsonic.com/ uk/

41

Limited Warranty
ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic provides no warranty for any thirdparty software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty does not cover” section)
How long the warranty is effective: ViewSonic displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase. Authorized service providers will offer replacement or repair for up to five (5) years from the date of the first consumer purchase. Should the display no longer be under warranty, the repair cost will be paid by the purchaser.
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
42

What the warranty excludes and does not cover: Any product on which the serial number has been defaced, modified or removed. Damage, deterioration or malfunction resulting from: 1. Accident, misuse, neglect, fire, water, lightning, or other acts of
nature, unauthorized product modification, or failure to follow instructions supplied with the product. 2. Repair or attempted repair by anyone not authorized by ViewSonic. 3. Damage to or loss of any programs, data or removable storage media. 4. Software or data loss occurring during repair or replacement. 5. Any damage of the product due to shipment. 6. Removal or installation of the product. 7. Causes external to the product, such as electric power fluctuations or failure. 8. Use of supplies or parts not meeting ViewSonic’s specifications. 9. Normal wear and tear. 10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters. 11. Any other cause which does not relate to a product defect. 12. Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn- in). 13. Software – Any third-party software included with the product or installed by the customer.
43

14. Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
15. Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in product User Guide.
16. Removal, installation, and set-up service charges, including wallmounting of product.
How to get service: 1. For information about receiving service under warranty, contact
ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product’s serial number. 2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
44

Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,
damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
45

Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.
Display Warranty Term Template In UG VSC_TEMP_2007
46

Mexico Limited Warranty
ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories. How long the warranty is effective: ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase Who the warranty protects: This warranty is valid only for the first consumer purchaser.
47

What the warranty does not cover: 1. Any product on which the serial number has been defaced,
modified or removed. 2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Causes external to the product, such as electrical power fluctuations or failure.
c. Use of supplies or parts not meeting ViewSonic’s specifications. d. Normal wear and tear. e. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
48

How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim. For Your Records Product Name: _ Model Number: __ Document Number: ____Serial Number: _ Purchase Date: _____Extended Warranty Purchase? (Y/N) If so, what date does warranty expire? ____ 1. To obtain warranty service, you will be required to provide (a)
the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 2. Take or ship the product in the original container packaging to an authorized ViewSonic service center. 3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
49

Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,
damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic.
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,

Col. San Fernando Huixquilucan, Estado de México

Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Villahermosa:

Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.

Calle Juarez 284 local 2

AV. GREGORIO MENDEZ #1504

Col. Bugambilias C.P: 83140

COL, FLORIDA C.P. 86040

Tel: 01-66-22-14-9005

Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09

E-Mail: disc2@hmo.megared.net.mx

E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):

Veracruz, Ver.:

RENTA Y DATOS, S.A. DE C.V. Domicilio:

CONEXION Y DESARROLLO, S.A DE C.V. Av.

29 SUR 721 COL. LA PAZ

Americas # 419

72160 PUEBLA, PUE.

ENTRE PINZÓN Y ALVARADO

Tel: 01(52).222.891.55.77 CON 10 LINEAS

Fracc. Reforma C.P. 91919

E-Mail: datos@puebla.megared.net.mx

Tel: 01-22-91-00-31-67

E-Mail: gacosta@qplus.com.mx

Chihuahua

Cuernavaca

Soluciones Globales en Computación

Compusupport de Cuernavaca SA de CV

C. Magisterio # 3321 Col. Magisterial

Francisco Leyva # 178 Col. Miguel Hidalgo

Chihuahua, Chih.

C.P. 62040, Cuernavaca Morelos

Tel: 4136954

Tel: 01 777 3180579 / 01 777 3124014

E-Mail: Cefeo@soluglobales.com

E-Mail: aquevedo@compusupportcva.com

Distrito Federal:

Guadalajara, Jal.:

QPLUS, S.A. de C.V.

SERVICRECE, S.A. de C.V.

Av. Coyoacán 931

Av. Niños Héroes # 2281

Col. Del Valle 03100, México, D.F.

Col. Arcos Sur, Sector Juárez

Tel: 01(52)55-50-00-27-35

44170, Guadalajara, Jalisco

E-Mail : gacosta@qplus.com.mx

Tel: 01(52)33-36-15-15-43

E-Mail: mmiranda@servicrece.com

Guerrero Acapulco

Monterrey:

GS Computación (Grupo Sesicomp)

Global Product Services

Progreso #6-A, Colo Centro

Mar Caribe # 1987, Esquina con Golfo Pérsico

39300 Acapulco, Guerrero

Fracc. Bernardo Reyes, CP 64280

Tel: 744-48-32627

Monterrey N.L. México

Tel: 8129-5103

E-Mail: aydeem@gps1.com.mx

MERIDA:

Oaxaca, Oax.:

ELECTROSER

CENTRO DE DISTRIBUCION Y

Av Reforma No. 403Gx39 y 41

SERVICIO, S.A. de C.V.

Mérida, Yucatán, México CP97000

Murguía # 708 P.A., Col. Centro, 68000, Oaxaca

Tel: (52) 999-925-1916

Tel: 01(52)95-15-15-22-22

E-Mail: rrrb@sureste.com

Fax: 01(52)95-15-13-67-00

E-Mail. gpotai2001@hotmail.com

Tijuana:

FOR USA SUPPORT:

STD

ViewSonic Corporation

Av Ferrocarril Sonora #3780 L-C

381 Brea Canyon Road, Walnut, CA. 91789 USA

Col 20 de Noviembre

Tel: 800-688-6688 (English); 866-323-8056 (Spanish);

Tijuana, Mexico

E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG

VSC_TEMP_2008

51

References

• ViewSonic
• ViewSonic
• ViewSonic
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions

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