HOIN HOP-M581 80MM Thermal Receipt Printer User Manual

HOIN HOP-M581 80MM Thermal Receipt Printer

About this manual

Thanks for your purchase of our company’s 80MM thermal printer. This manual can help you to use this product. Please read this manual before use, and safekeeping, so that all the user of this product can read it.
Note
Due to our constant efforts to improve and upgrade the product’s function and performance, our company reserves the right to change the hardware and software specifications in the manual without prior notice. If you find any errors or omissions in the contents of this manual, please tell us or our agent, thank you very much. Without the prior written permission of our company, the contents of the relevant manual attached to the product shall not be reproduced, transmitted, transcribed, stored, etc..

Statement
This product is type A product, may cause the wireless radio interference in the living environment, in this case,the user need to protect the interference with effective protection measures.

Safety tips

• Do not disassemble the printer personally, pls read this manual before use.
• The printer should be installed in a stable place to avoid damage to the printer due to vibration or shock.
• Do not store and use the printer in the environment of high temperature, high humidity, and heavy pollution.
• The power adapter of the printer should be connected to the grounding socket. Avoid to use the same socket with other large motor or other equipment can lead to voltage fluctuation. Otherwise, it may lead abnormal to printer and even damage to the printer.
• Pls use the standard power adapter to the printer.
• When connect to printer, please make sure the printer is in power off status.
• When the printer is printing, please do not open the paper cover, otherwise it may cause unexpected situation, and even damage the printer.
• After printing, print head is still in high temperature, pls do not touch, to avoid burn.
• Pls do not use dissolved substances, such as: benzene, thinner or alcohol wipe to clean the printer casing. At the same time, please do not use corrosive chemicals and detergent to contact printer. To avoid damage to the printer.
• Pls use our company approved or regular factory produced printing paper, otherwise it may lead to poor print quality, and even damage the printer core.
• How long the letters can stay on the receipt is related to thermal paper quality, if you want to print the long-term preservation bills, please choose a high quality thermal paper.
• The printer is only suitable for using in the altitude below 2000M.
•  The printer is only suitable for use in non tropical climates.

Application Area:

• Electronic cash register POS system printing
• Electronic transfer POS system printing
• Sports, postal, civil aviation bill printing
• Query, service system bill printing
• Catering industry bill printing
• Tax bill printing

Package:

• Printer 1PC
• Standard power adapter (including power line) 1SET
• Paper roll 1ROLL
• Data line 1PC
• User manual 1PC
• Driver CD 1PC

Printer Features：

• High-speed printing, improve the printing efficiency
• Excellent waterproof, anti – oil, anti-dust structure design
• Support wall hanging function, meet the special environment printing
• Support 80MM large diameter paper roll
• Support kitchen printing and Internet printing
• Support printer monitoring function,to avoid losing bills
• Using 100M Ethernet card, connect printer faster, to avoid losing bills
• Recover printing after netwok disconnection,to avoid losing bills
• Support LOGO Graphical download and print
• Support 1D,2D bar code printing
• Support order come remind and error alarm
• Support Muti-language printing
• Standard GB18030 large character library;
• Support muti-language printing;
• Optional Rich interface:USB,COM,Ethernet,Bluetooth,WIFI(Optional combination);
• Compatible with ESC/POS print command mode;
• Support Windows, Linux, Android and IOS system printing;

Printer Parameters

Print parameters

| Printing

Method

| Thermal Line
Printing

width

| 72mm
Resolution| 576 Dots/Line or 512 Dots/Line

（8dots/mm,203dpi）

Print

speed

| 260mm/Second(Max)
Line

Spacing

| 3.75mm（Can adjust line spacing by

command）

Line No.| FontA-48Lines/FontB-64Lines
Character| Standard GB18030 simplified / traditional Chinese Fonts
Character

Size

| ANK character
Extended character set| PC437/Katakana/PC850/PC860/PC863/ PC865/WestEurope/Greek/Hebrew/ EastEurope/Iran/WPC1252/PC866/PC852/ PC858/IranII/Latvian/Arabic/PT151,1251/

PC737/WPC/1257/ThaiVietnam/PC864/

 |  |  | PC1001/(Latvian)/(PC1001)/(PT151,1251)/

(WPC1257)/(PC864)/(Vietnam)/(Thai)

---|---|---|---

Bar code Character

| Bar code| UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8) C
Graphics printing| Supports bitmap download and print
Cutter| Cutter

Function

| Full cut/Half cut

Paper

| Type| Thermal Paper
Width| 79.5±0.5mm
Diameter| ≤82mm
Feed

method

| Easy feed(Clameshell feed)
Print

commands

| Command

s

| ESC/POS
Power| Power

Adaptor

| Input：AC 110V-240V,50～60Hz

Output：DC 24V/2.5A

Cash Drawer

output

| DC 24V/1A
Buffer| Input

Buffer

| 2048K bytes
NV Flash| 256K bytes
physical characterist

ics

| Weight| 1.2KG
Dimension| 186145133(MM)
 | Environme nt| Working| Temp：5 ~ 45℃， Humidity：10 ~ 80%
---|---|---|---
Storage| Temp：-10 ~ 50℃ ，Humidity：10 ~ 90%

Reliability parameter

| Cutter Life| 1000,000times
Print Head

Life

| 100KM（print density≤12.5）
Software| Supported

System

| Android,IOS,Linux,Windows

Printer connection

1.  Connect the power adapter cable with printer.
2.  Connect the data cable(eg: USB line) with printer also.
3.  Connect Cash drawer line with printer as well.

Install thermal paper
80MM series thermal printer using 80MM thermal paper, using easy paper structure, convenient to install paper.

1. Pressing down the opening button, open the printer cover
2. Put thermal print paper in the paper holder according to the pic below
3.  Pull a little paper out of the warehouse
4. tear excess printing paper

Note : take care of the roll direction, if reverse direction, the content won’t be print out.

Power switch, press bottom, indicators and their functions

1. Power switch button
   The switch can turn on and off the printer power supply.

2. Feed button
   Press this button can feed the paper out, if keep pressing, will continue to feed.

3. Paper light indicator
   When this paper light and the Error light flashing at the same time, it indicates printer is lack of paper; When this paper light and the Error light are off, means the printer has paper.

4. Power light indicator
   This light on indicates that the printer is connected to the power supply, this light off indicates that the printer power is off.

5. Error light
   When Lack paper in printer ; or cutter have problem; or the print head is overheated; or the cover is not closed properly, this error indicator will flash.

How to print a self test page
Connect printer with the power adapter,press feed button and turn on power bottom at the same time, keep pressing the feed button until the paper light turn ON and then release the feed button, you will see a self test page printed. In self test page, it shows the current printer status and setting details.

Cutter stuck maintenance
Method 1: Press the power switch to turn off the printer, then turn it on again to return the cutter.
Method 2: Open the front cover of the printer, turn the gear on the print mechanism, and make the cutter back to the initial position. Then Open the Paper cover and install paper roll then we can print normally.

Note : do not open the cover by force, or may cause unrecoverable damage to the print head and the cutter.

Printer driver
80MM series thermal printer driver mode has two kinds, one is using the port for directly printing, the other is install driver in Windows system to print.

1. port direct drive
   In this way, do not need to install the driver, only need to output the character (commands and data) directly to port, and to achieve character conversion printing by printer inner hard font library. Using port directly drive, make the print control more convenient.
   If you use port direct drive mode, you need to use the print command set to control the printer’s printing, 80MM series thermal printer has integrated the ESC/POS instruction set.

2. Install driver in windows system
   To install the driver in CD under windows, you only need to call the driver in the program to achieved print. In this way, in fact there is a Windows driver to turn the character into a graphic dot matrix way to print.

Windows driver installation steps and instructions:

1. Double click the driver setup
2. Click the “next step”
3.  Select “I accept this Agreement”, click “next”
4.  Click “install”
5.  Setup software will automatically identify the version of the Windows system, click “Next”
6.  Click “finish” to complete the driver installation. After this step completed, mean the driver have been installed successfully

If you have Ethernet Port, pls check the following Guide.
After you get the new IP address,you still need to add this new IP address in your computer driver port for you to use.Please find POS-80-Series printer driver, right click it and choose the Printer Properties and add the new Lan (also named ethenet or net) IP address in the port list. The Exact adding way show as following pictures.

Printer Repair and maintenance

1.  printer external and warehouse cleaning: please use a wet cloth gently wipe the printer surface and internal paper warehouse.
2.  Printer core clean: printer core must be clean on time, especially the quality of printing is decline, cleaning methods are as follows: put cotton dipped in anhydrous alcohol and gently wipe the printer core ceramic parts as shown in the picture below until clean enough.
3.  If find water inside printer, pls immediately disconnect the printer power, and dry the printer naturally.

Failure Analysis

Failure

phenomenon

| Failure cause| Solution
---|---|---
Printer paper light and Error light flashing at same time,and make a Di

Di… beep sound

| Printer lack of paper| Install paper correctly
Printer error light flashing and make a Di Di…beep sound| 1,The printer cutter problem. 2.The printer head is overheated

3. The cover not closed well

| 1,Pls follow the “ Cutter stuck maintenance” schedule above to solve. 2,Open the cover and

dissipate heat fully then go on printing.

3. Confirm Cover Closed

well

When printing, only paper running but

no print

| Thermal paper install reverse| Pls install the paper in a opposite direction
---|---|---
The printer print fuzzy| The print head not clean for a long time| Put cotton dipped in anhydrous alcohol and gently wipe the printer core ceramic parts until clean

enough

The thermal paper is not good| Pls choose high quality thermal paper
There is no response on printer| The power adaptor not

connected

| Pls check power adaptor is connected well and power

switch is on.

Printer can self test,

but can not print online

| Driver port selection error| Pls select the correct print

driver port based on the actual connection port

Printer serial port does not print or

print garbled

| Bit rate selection error| Pls set the COM baud rate according to the COM info

on self test page

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