Devinci E-Troy Electric Bike User Manual

June 3, 2024
Devinci

Devinci logo b1

TECHNICAL MANUAL

E-TROY & E-SPARTAN

Devinci E-Troy Electric Bike

PLEASE READ BEFORE USING YOUR BIKE

Even if you have already piloted a bike for years, it is important to be aware of the information contained in the User’s Manual and the Specific Manual PAB (Power-Assisted Bike). Read them carefully before riding your E-Spartan, E-Troy or EP:

  • These documents contain important information.
  • Understand the use, layout and maintenance of each electrical components of your new PAB.

Your safety and those of other is paramount :

  • Never ride the bike without its battery ; the battery must be on the bike when you head out, otherwise there will be no lights on the bike.
  • Never ride the bike without a saddle ; failure to comply with this rule could lead to accidents.
  • Inspect your bike to make sure there are no loose screws or components or damages. In the event of a defect, visit your authorized Devinci retailer for a repair.
  • A PAB is faster than a normal bike, risks of accident with other users on the road may occur.
  • Ride under the conditions mentioned in the Owner’s Manual.
  • For PAB’s that have a rear rack : the limit is 20 kg.

The electrical system requires careful handling :

  • Do not clean the bike with a high-pressure jet. The system is sensitive to moisture. High-pressure water may seep into the connectors or other parts of the electrical system.
  • Handle the battery carefully and pay attention to electric shocks. Failure to comply with this instruction could lead to abnormal heating or severe damage. In very rare cases, the consequences of an electrical shock could lead to a fire. In case of doubt, have the battery inspected by an authorized Devinci retailer.

Perform maintenance of the battery as mentioned in the Technical Manual.

* NOTE : Failure to follow the instructions below may damage the battery and require you to purchase a new battery kit.

  • Charge the bike with the Shimano charger only ;
  • When the battery is not used for a long time, recharge to 100% (from 4 to 5 LEDs ont the charge indicator) ;
  • Check the battery charge status regularly when not in use, recharge it to 100% if the load is less than 20% (1 indicatior light on the charge gauge). Check the load every month and have it fully charged every 6 months ;
  • It is not recommended to keep the battery connected to the charger for a long period ;
  • If the battery remains uncharged for a long time, it can lose a significant part of its effectiveness ;
  • Store the battery in a well-ventilated and dry place. Pay attention to moisture ;
  • In case of poor conditions, remove the battery from the bike and store it in a dry place until next use ;
  • The battery can be stored at temperatures between -10°C and 40°C. For long service life, store it at a temperature close to 20°C ;
  • Monitor the storage temperature and try to avoid discrepancies. For example, do not leave the battery in your car during summer or leave the battery outdoors during a storm in winter ;
  • It is recommended to store a battery which is not connected to the bike.

Follow the transport instructions for your PAB :

  • Comply with local laws regarding transportation on the PAB ;
  • A PAB is heavier than a normal bike, so you must be careful when transporting it. Check that the maximum load of the rack, roof or bike rack used is respected. Refer to the support manual used ;
  • The Li-Ion battery of your PAB, due to its size, is considered a “Class 9 dangerous good” during transport. Applicable regulations could limit transport of a separate Li-Ion battery (when the battery is not on the bike) in some places. This regulation applies to several airlines and a number of road transport companies. On the other hand, if you are planning to move around with a full PAB (when the battery is on the bike), regulations are less strict. In case you use these transport methods, check the regulations that apply to your PAB with your transport company before booking.

Visit your authorized Devinci retailer for regular maintenance of your new PAB :

  • Only your retailer has the know-how and the proper equipment to maintain your PAB.
  • If you have any question about your PAB, please ask for assistance from your retailer.

ABOUT OUR MANUALS

Our user manuals meet ISO 4210-10TS, EN 15194 et EN 14766 standards.

Like many sports, cycling involves risk of injury and accidents, so you must be fully aware of these risks. Neither the manufacturer, the retailer, nor the person who sold you the bike, nor the people who maintain the trails are responsible for these risks. As you are solely responsible, it is, therefore, essential that you read and fully understand all the parts contained in this manual.

To enjoy maximum safety and enjoyment right from the get go, it is important that you are familiar with your new bike, its handling and its possibilities. It is your duty to maintain your bike well and reduce the risk of injury. Biking can be a dangerous activity, even under the best conditions. These are risks associated with using a bicycle that cannot be predicted or avoided. These are the sole responsibility of the cyclist.

YOUR AUTHORIZED DEVINCI RETAILER

Your authorized Devinci retailer is at your service to guide your choices of bike and accessories which are best suited to the style of biking you wish to perform. This will help you maintain your equipment in good condition so that you can take full advantage of your investment. The staff at your authorized Devinci retailer have the training, experience and tools to carry out the repairs and provide you with reliable advice.

However, your authorized Devinci retailer cannot make decisions for you, and cannot be held responsible for your lack of knowledge, experience, qualification or common sense. However, it will take the necessary time to explain the operation of a component or to help you choose an accessory that meets your specific needs.

For further information, please see the User Manual that you are currently reading and the Shimano STEPS EP800 & E7000 series user manual available on http://si.shimano.com/, or you can ask your authorized Devinci retailer. He will take the time to answer any questions you may have and will advise you with great pleasure.

FRAME

Technical Specifications

HEADTUBE DIMENSIONS


1. UPPER (S.H.I.S)

|

ISIS52

|

1.5” IS

2. LOWER (S.H.I.S)

|

ZS56

|

1.5″ Zerostack

BOTTOM BRACKET

3. STANDARD

|

Mid-Drive Motor

ELECTRIC ASSIST SHIMANO (Configuration 1)

3. DRIVE UNIT

|

DU-EP800

4. BATTERY MOUNT

|

BMZ V10

5. BATTERY

|

BMZ V10

6. SPEED SENSOR TYPE

|

SM-DUE11

7. DRIVE UNIT COVER

|

Custom

MECHANICAL DRIVETRAIN (1X)

8. REAR HUB SPACING O.L.D. (Over Locknut Dimension)

|

TA 12 x 148 BOOST

9. MAXIMUM & MINIMUM CHAINRING

|

38T

|

34T

10. SMALLEST COG COMPATIBLE

|

12s | 9T

11. BIGGEST COG COMPATIBLE

|

12s | 52T

12. MAXIMUM & MINIMUM RECOMMENDED CHAINLINE

|

53mm

|

53mm

13. MINIMUM Q-FACTOR

|

175mm

TUBE ET COLLET DE SELLE

14. SEATPOST OUTSIDE DIAMETER (OD)

|

34.9mm

15. SEAT TUBE OUTSIDE DIAMETER (OD)

|

38.6mm

FREINS

16. BRAKE MOUNT (FRAME)

|

Post Mount 200mm Direct

17. MAX ROTOR SIZE COMPATIBLE (FRAME)

|

220mm

18. WATER BOTTLE (FRAME)

|

YES

NOTE: A bottle of 16 oz fit every size

19. PROTECTORS

|

YES

INFOS DE COMPATIBILITÉ (BASÉ SUR LA TAILLE MÉDIUM)

29er | 170MM | E-MTB

20. FRONT SUSPENSION TRAVEL & SAG

|

180mm

| 160mm|

20-25%

21. REAR SUSPENSION TRAVEL & SAG

|

170mm

| 150mm|

30%

22. SHOCK EYE-TO-EYE & STROKE

|

230 x 65mm

|

230 x 52.5mm

23. SPRING TYPE COMPATIBILITY

|

AIR & COIL

24. SHOCK PIGGYBACK COMPATIBILITY

|

40 X 10mm

25. SHOCK ORIENTATION

|

Forward / Up

26. UPPER (OR FRONT) SHOCK HARDWARE DIMENSION

|

35 x 10mm

27. LOWER (OR REAR) SHOCK HARDWARE DIMENSION

|

NA

28. FRONT & REAR WHEEL GEOMETRY

|

29×2.6

|

29×2.6

29. FRONT & REAR WHEEL MAX ETRTO

|

29×2.6 (66-622)

|

29×2.6 (66-622)

  • DISCLAIMER: We are testing many different tires to establish a clearance number that cover a wide spectrum of tires with appropriate frame clearance. However, it is impossible for us to test all tires and rim combination available on the market, so be mindful that some combinations may result in slight rubbing if higher than 66mm in actual width.

Available sizes
S | M | L | XL

Devinci E-Troy - FRAME

Cable routing / / E-Troy & E-Spartan

CABLES

Di2 cable
Interruptor cable
Charging port cable
Speed sensor cable
Consol control cable

Cable outside the frame
Cable inside the frame

Devinci E-Troy - Cables1

INTERRUPTOR

Step 1 | Insert the cable through the cavity located under the top tube, hidden by the rear shock mount.

   To ease the insertion, rotate the frame upright with the head tube down.

Step 2 | Exit the cable from the top of the steering column. Create a loop with the cable in order to facilitate its reinsertion in the diagonal.

Step 3 | Re-insert the cable in the diagonal until it exits through the motor shell. Secure the switch with tape to prevent it from moving.

  To ease the insertion in the diagonal, rotate the frame vertically with the head tube up.


CONSOL CONTROL CABLE

Step 1 | Remove the stopper, then insert the cable in the diagonal.

To ease the insertion in the diagonal, rotate the frame vertically with the head tube up. Fix the end of the cable to the diagonal using tape to prevent it from inserting itself into the diagonal during the process.

Step 2 | Pull the cable out through the motor shell.


CHARGING PORT CABLE

Step 1 | Route the charging port cable through the connector cavity located on the seat tube, then attach the connector.


SPEED SENSOR CABLE

Step 1 | Attach the cable, then position it on the three stoppers located on the base.

Step 2 | Insert the cable through the cavity on the left side of the motor shell.

Devinci E-Troy - Cables2
Annex 1.1 – Cable guide

CABLE GUIDE

PERFORM THE FOLLOWING STEPS SIMULTANEOUSLY:

Step 2.1 | Step 1 | Connect the motor mount cable to the charging port cable using the connector provided.

Devinci E-Troy - Cables3

Step 4.2 | Step 2.2 | Step 3.2 | Introduce the cables into the cable guide while making sure to nest the wires in their respective base. (See annex 1.1)

Devinci E-Troy - Cables5

Step 4.3 | Step 2.3 | Step 3.3 | Introduce slowly the cable guide inside the diagonal while nesting the motor support cable in its base. while sliding the cable guide in the diagonal, simultaneously help yourself with a hook to slide the wires to the bottom of the cable guide.

To facilitate insertion, use a hook to slide the cables into the cable guide.

Devinci E-Troy - Cables6

Devinci E-Troy - Cables7

Step 4.4 | Step 2.4 | Step 3.4 | Once the cable guide is fully inserted in the diagonal, ensure that it is correctly positioned by guiding you using the battery.

HousingS

Seatpost housing
Rear brake housing
Rear derailleur housing

Housing outside the frame
Housing inside the frame

Devinci E-Troy - HousingS1
Annex 1.1 – Cable guide

Devinci E-Troy - HousingS2

REAR BRAKE HOUSING

Step 1 | Attach the rear brake housing to the three stops welded to the base using a zip tie.

  Remember to secure the speed sensor cable to the stops with the rear brake housing.

Step 2 | Insert the housing through the cavity located on the left side of the motor shell. Make sure the speed sensor cable has been inserted there first.

Step 3 | Insert the rear brake housing into the cable guide.

  See annex 1.1 and 1.2 to visualize the location of the housing in the cable guide.

Step 4 | Slide the rear brake housing in the diagonal and pull the housing out of the left cavity located at the top of the diagonal.


SEATPOST HOUSING

Step 1 | Insert the seatpost housing into the seat tube from the motor shell.

Step 2.1 | Insert the seatpost housing into the cable guide.

  See annex 1.1 and 1.2 to visualize the location of the housing in the cable guide.

Step 2.2 | Pull the housing out through the cavity located on the right side of the diagonal. Put the stopper back in place, pass the seatpost housing through the lower cavity and the consol control cable through the upper cavity.

Devinci E-Troy - HousingS3
Annex 1.2 – Cable guide (housing)

REARD SPEED HOUSING

Step 1.1 | Insert the rear speed housing through the cavity located under the front of the base.

Step 1.2 | Remove the stopper located at the other end of the base and pull out the housing using a hook.

  Make sure the housing is long enough to reach the rear derailleur.

Step 2.1 | Insert the rear derailleur housing into the cavity on the right side of the motor shell.

Step 2.2 | Insert the rear derailleur housing into the cable guide.

  See annex 1.1 and 1.2 to visualize the location of the housing in the cable guide.

Step 2.3 | Pull the housing out through the cavity located on the left side of the diagonal using a hook. Put the stopper back in place, pass the speed housing through the lower cavity and the brake housing through the upper cavity.

  Remember to fix the housing to the stopper provided for this purpose located inside the motor shell.

Devinci E-Troy - HousingS4

SERVICE KIT

2022 A29 DC PCB-062 – AC PCB-065


ITEMS| #SERVICE KIT|

DESCRIPTION

1

| KFC06501| Bearing kit eSpartan/eTroy
2| KFC06502|

eSpartan/eTroy Shock bolt Black

3

| KFC05602| Derailleur Hanger
4| KFC06503|

Rear Axle Boost148*12mm UDH

5

| KFC06504| eSpartan/eTroy Batterie 725WH
6| KFC06505|

eSpartan/eTroy Batterie Mount

7

| KFC06506| eSpartan/eTroy Charging Port w/rubber
8| KFC06507|

Motor bolts

9

| KFC06508| eSpartan/eTroy Motor Protector EP800
10| KFC06509|

eSpartan/eTroy Chainstay Protector

11

| KFC06510| eSpartan/eTroy Cable Guide kit
12| KFC06511|

AC/DC Cable Guide kit

13

| KFC06512-01| eSpartan/eTroy Pivot Kit Black
14| KFC00005|

Speed sensor spacers AC/DC/EP

15

| MAWR21011| Motor Cable Shimano gen1 900mm
16| MAWR21010|

Charge cable 660mm w/rubber cap

17

| MABT21002| Battery BMZ V10 Intube 725 w/o lock cap
18| KFC06513|

Battery Charger BMZ 36v 4A N-A & EUR

19

| MAWR23001| Plug Unit Gen2 BMZ battery 36V 900mm
20| MABT23005|

Battery BMZ V10 Gen2 725 w/IockCap

21

| KFC06514|

BMZ Service tool starter set

Devinci E-Troy - SERVICE KIT 1

DO PIVOT

Devinci E-Troy - SERVICE KIT 2 Devinci E-Troy - SERVICE KIT 3

WL PIVOT                                           BL PIVOT

CL PIVOTDevinci E-Troy - SERVICE KIT 4

WARNING:
MAKE SURE TO CAREFULLY READ THE ASSEMBLY INSTRUCTIONS AND CLEANING INSTRUCTIONS NOTES ON NEXT PAGE.

ADD LOCTITE

242 ON THREADS

Devinci E-Troy - SERVICE KIT 5        Devinci
E-Troy - SERVICE KIT 6

Devinci E-Troy - SERVICE KIT 7

  1. UPPER SHOCK BOLT (22 N∙m)
  2. REAR SHOCK SCREW (22 N∙m)
  3. COLLAR 6 N∙m
  4. BL AND EXTENSION PIVOT (14 N∙m)
  5. APPLY ZIP TIE
  6. 6.7 N∙m
  7. REAR AXLE (20 N∙m)
  8. DO PIVOT (22 N∙m)
  9. DERAILLEUR HANGER (25 N∙m)
  10. WL PIVOT (22 N∙m)
  11. CL PIVOT (14 N∙m)

ALWAYS REFER TO SHIMANO DOCUMENT LATEST VERSION FOR TIGHTENING TORQUE VALIDATION (10 – 12.5 N·m)


E-TROY / E-SPARTAN          Devinci logo b4
PCB-062 & PCB-065 Revision  B

DEVINCI’S RIDE IN PEACE

WARRANTY

ALL OUR FRAMES ARE GUARANTEED FOR LIFE.

WARRANTY PERIOD FROM DEVINCI CYCLES INC

The frames of cycles devinci inc. are guaranteed against all manufacturing defects, for the periods specified below, as of the date of the initial purchase. During these specific periods, devinci will replace or repair without charge, and at its discretion, the devinci frames that display a manufacturing defect. The parts replaced or repaired in accordance with this warranty, will be covered for a period equal to the remaining portion of the warranty of the original equipment. Replacement parts are subject to availability. In certain cases, color and/or model may differ from the original parts.

BICYCLE FRAMES & WARRANTY PERIOD

Since 2006, all the frames bike model, including all mountain, freeride, downhill frames and dirt jump are guaranteed for life. Paint and decals for all models of frame: 1 year the pivots* for double suspension frames: 1 year the components assembled on devinci frames are guaranteed by their respective manufacturers. Please contact your authorized devinci retailer. For more information regarding the applicable warranties.

  • the pivots include the bearings, bolts and axles holding together the elements of the suspension of the rear triangle.

WARRANTY EXCLUSIONS

Each devinci bicycle was conceived for a specific use. The operational life of a bicycle varies according to its construction, maintenance and the care provided. Intensive use or use with a heavy load, use during competitions or for activities other than those for which the bicycle was conceived, greatly diminish its operational life. Any of these conditions may lead to random failure. Abusive use will therefore cancel the warranty.

EXCHANGE POLICY IN CASE OF ACCIDENT

Devinci is aware that the purchase of a high performance bicycle is done with the heart. This is why our customer service applies an exchange policy at a low price to accommodate claims that would have been refused for one of the reasons mentioned in the section “warranty exclusions”. This policy applies only to the initial buyer. Please contact your devinci retailer for more information.

Limitation of liability: this is an integral warranty, complete and final, for devinci frames. Devinci does not give authorization to any other person, including the authorized devinci retailers, to assume or grant, expressly or implicitly, any or all addition(s) or extension(s) to the warranty specified herein. Any other obligation or responsibility expressed by any other person(s) and any demonstration or illustration of devinci frames is in no way linked to devinci and is furthermore excluded from this warranty.

Devinci assumes no liability in case of any property damage, moral or bodily injury to the user, the buyer or any other person(s), resulting from the use of a devinci frame or one of its components.

Except as limited or expressly forbidden by law, regarding any other condition or guarantee, express or implied, based in law, established commercial customs and usage, including, but not limited to, guarantee of merchantability or adaptation to a specific end, devinci declines any responsibility for any amount exceeding the actual purchase price of the bicycle nor for any particular, accessory or consecutive damages that may occur in connection with said bicycle.

With regard to the exercising of rights resulting from the present warranty, the buyer of a devinci frame agrees to elect domicile in the judicial district of chicoutimi, in the province of quebec, canada, as an appropriate place for the hearing of all claims or legal proceedings.

DEVINCI’S RIDE IN PEACE

WARRANTY | CONDITIONS

THIS WARRANTY DOES NOT COVER

Regular maintenance (cleaning, lubrification or inspection);

TranOptimum S or shipping charges incurred as a result of the execution of the warranty;

Cost of labour related to the assembly, disassembly, repair or replacement parts;

Damages caused by normal wear and tear including damages caused by material fatigue.

THE WARRANTY DOES NOT APPLY IF:

The damages were caused by a fortuitous event;

The bicycle was purchased from a retailer other than those authorized by devinci;

The bicycle was not entirely assembled by an authorized devinci retailer;

The bicycle was repaired by a person other than an authorized devinci retailer;

You are not the original owner of the bicycle;

The instructions contained in the user’s manual for all frames and the technical manual for frames with double suspension were not respected;

The periodic inspection recommended in the user’s manual for all frames and in the technical manual for the frames with double suspension was not carried out;

Parts not supplied by devinci with the bicycle or not indicated in the user’s manual for all frames or the technical manual for the frames with double suspension were used;

The bike paint is damaged as a result of an adhesive frame protector installation;

The bicycle was used for an activity other than those for which it was conceived;

The bicycle and/or its components were subject to abusive use, negligence, abnormal and/or excessive use or was implicated in an accident;

The frame is too small for you;

The frame and/or its components were modified (ex: polishing, structural or mechanical modification or addition, stripping, sanding, strain hardening, shot peening);

You continued to use your bicycle while it was damaged.

Devinci logo b1

Head Office

1555 Manic
Chicoutimi (Quebec) Canada
G7K 1G8

www.devinci.com

©Cycles Devinci 2021

Devinci E-Troy Electric Bike 2

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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