FISHER PAYKEL DD60DI9 DishDrawer Dishwasher User Manual
- June 14, 2024
- Fisher & Paykel
Table of Contents
- SAFETY AND WARNINGS
- FIRST USE
- LOADING SUGGESTIONS
- WASH PROGRAMS
- OPERATING INSTRUCTIONS
- WASH MODIFIERS
- DELAY START
- KEYLOCK & CHILDLOCK
- DETERGENT
- RINSE AID
- WATER SOFTENER (SOME MODELS ONLY)
- PREFERENCES
- WI-FI CONNECTION & REMOTE MODE
- RACKING FEATURES
- MAINTENANCE
- TROUBLESHOOTING
- FAULT CODES
- MANUFACTURER’S WARRANTY AND SERVICE GUIDE
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
DISHDRAWER™ DISHWASHER
DOUBLE MODELS
DD60DI9, DD60DHI9, DD60D4NX9, DD60D4NB9, DD60D4ZB9,
DD60D4HNX9, DD60D4HNB9, DD60D4HZB9
SINGLE MODELS
DD60SI9, DD60STI9, DD60SLI9, DD60SHI9, DD60SHTI9, DD60ST4NX9,
DD60ST4NB9, DD60ST4ZB9, DD60ST4HNX9, DD60ST4HNB9,
DD60ST4HZB9
USER GUIDE
NZ AU UK IE SG
Registration
To register your product visit our website:
fisherpaykel.com/register
SAFETY AND WARNINGS
READ AND SAVE THIS GUIDE
When using your DishDrawer™ Dishwasher, follow basic precautions, including
the following:
General
- The information in this guide must be followed to minimise the risk of fire or explosion or to prevent property damage, personal injury or loss of life.
- Use the DishDrawer™ Dishwasher only for its intended function as described in this user guide.
- This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments farm houses by clients in hotels, motels and other residential environments bed and breakfast environments.
- NSF 184-Certified residential dishwashers are not intended for licensed food establishments.
- Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them out of reach of children. Check that the detergent dispenser is empty after the completion of each wash program.
- When loading items to be washed, locate sharp items so that they are not likely to damage the internal lid of the DishDrawer™ Dishwasher and load sharp knives with the handle up to reduce the risk of cut injuries.
- Do not touch the filter plate in the DishDrawer™ Dishwasher base during or immediately after use, as it may be hot.
- Do not operate your DishDrawer™ Dishwasher unless all enclosure panels are properly in place.
- Do not tamper with the controls.
- Do not abuse, sit on, stand in or on the drawer or dish rack of the DishDrawer™ Dishwasher.
- The drawer should not be left in the open position since this could present a tripping hazard.
- The foldaway cup racks are designed to support cups, glasses and kitchen utensils. When the foldaway cup racks are in the drawer do not lean on or use them to support your body weight.
- To reduce the risk of injury, do not allow children to play in or on the DishDrawer™ Dishwasher.
- Under certain conditions, hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the DishDrawer™ Dishwasher, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the DishDrawer™ Dishwasher when the door is open.
- Under no circumstances should you open the drawer whilst the DishDrawer™ Dishwasher is in operation.
- Knock on the front of the drawer to pause and wait until you hear four beeps before opening the drawer.
- The DishDrawer™ Dishwasher must be used with the motor assembly, filter plate, drain filter and spray arm in place. To identify what these parts are refer to ‘Maintenance’.
- Take care not to load dishware items so they prevent the internal lid from properly sealing with the drawer. Items should be placed so they do not protrude above the drawer.
- Cleaning and maintenance shall not be done by children without supervision. Do not allow children to play inside, on or with this appliance or any discarded appliance.
- If the DishDrawer™ Dishwasher is not being used for long periods of time, turn the electricity and water supply off.
- Household appliances are not intended to be used by children. Children of less than 8 years old must be kept away from the appliance unless continuously supervised. This appliance can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved.
- If a dishwasher cleaner is used, we recommend running a wash program with detergent immediately afterward to prevent any damage.
- The DishDrawer™ Dishwasher is designed for washing normal household utensils. Items that are contaminated by petrol, paint, steel, iron debris, corrosive, acidic or alkaline chemicals are not to be washed in the DishDrawer™ Dishwasher.
- Do not wash plastic items unless they are marked dishwasher safe or equivalent. For plastic items not marked, check the manufacturer’s recommendations.
Installation
- This DishDrawer™ Dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your DishDrawer™ Dishwasher, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover.
- Installation and service must be performed by a Fisher & Paykel trained and supported service technician.
- If the power supply cord is damaged, it must be replaced by a Fisher & Paykel trained and supported service technician or a qualified trades person in order to avoid a hazard.
- Ensure the DishDrawer™ Dishwasher is secured to adjacent cabinetry using the brackets provided. Failure to do so may result in an unstable product, which may cause damage or injury.
- Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has missing or broken parts, including a damaged power supply cord or plug.
- Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the DishDrawer™ Dishwasher.
- Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
- Ensure the power supply cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress.
- Do not install or store the DishDrawer™ Dishwasher where it will be exposed to temperatures below freezing or exposed to weather.
- Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box) to connect the DishDrawer™ Dishwasher to the power supply.
- This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
- This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or Fisher & Paykel trained and supported service technician if you are in doubt as to whether the appliance is properly grounded.
- Do not modify the plug provided with the appliance; if it will not fit the outlet, contact a Fisher & Paykel trained and supported service technician or qualified electrician.
- If the DishDrawer™ Dishwasher is installed as a permanently connected appliance, this appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.
Maintenance
- Disconnect the appliance from the power supply before any cleaning or maintenance.
- When disconnecting the appliance pull the plug rather than the power supply cord or junction of cord to avoid damage.
- Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this guide. We recommend contacting a Fisher & Paykel trained and supported service technician or Customer Care.
- Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
- Keep the area around/underneath your appliance free from the accumulation of combustible materials, such as lint, paper, rags and chemicals. Wi-Fi
- Do not change or modify the wireless communication device in any way. Changes or modifications not expressly approved by Fisher & Paykel could void the user’s authority to operate the equipment.
FIRST USE
- Ensure the installer has completed the ‘Final checklist’ in the Installation instructions.
- Read this guide, taking special note of the ‘Safety and warnings’ section.
- Remove all internal and external packaging and dispose of it responsibly. Recycle items that you can.
Control panel overview
The control panel is located on the inside of the drawer. Opening the drawer
will automatically turn the DishDrawer™ Dishwasher on.
Control panel features
- Wash program selector
- Wash modifier selector
- Start
- Wash program indicators
- Wash modifier indicators
- Delayed start indicator
- Lock indicator
- Wi-Fi indicator
Dishware
The combination of high temperatures and dishwasher detergent may cause damage
to some items. Refer to the manufacturer’s guidance or wash by hand if in
doubt.
Cutlery & silverware
All cutlery and silverware should be rinsed immediately after use to prevent
tarnishing, RINSE cycle is recommended. Silver should not come into contact
with stainless steel, mixing these can cause staining. Remove silver cutlery
from the DishDrawer™ Dishwasher and hand dry immediately.
Aluminium
Aluminium can be dulled by detergent. The degree of change depends on the
quality of the detergent or aluminium.
Other metals
Iron and cast iron can rust and stain other items. Copper, pewter and brass
tend to stain.
Woodware
Woodware is generally sensitive to heat and water. Regular use in the
DishDrawer™ Dishwasher may cause deterioration over time.
Glassware
Most glassware is dishwasher safe. Crystal, very fine and antique glassware
may etch and will develop a cloudy appearance.
Plastics
Some plastics may change shape or colour with hot water. Refer to the
manufacturer’s guide. Dishwasher safe plastic should be weighed down so it
does not flip and fill with water or fall through the base rack during the
wash.
Decorated items
Most modern china patterns are dishwasher safe. Antique items, those with a
pattern painted over the glaze, gold rims or hand painted china may be more
sensitive to machine washing.
Glued items
Certain adhesives are softened or dissolved in machine washing.
Water hardness
Hard water is water with a high concentration of minerals such as calcium and
magnesium. It can be detrimental to the performance of your DishDrawer™
Dishwasher and parts can fail over time. Glassware washed in hard water will
become cloudy and dishes will become spotted or covered in a white film over
time. Water hardness varies by geographical location. If you live in a hard
water area, and your DishDrawer™ Dishwasher does not have a built-in water
softener, we recommend fitting a water softener to the household water supply.
If your home has hard water
-
Refer to ‘Powdered detergent quantity recommendations’ and ‘Water softener’.
-
Use rinse aid. We recommend you raise the rinse aid setting to 5 to help improve wash performance. Refer to ‘Preferences’ for details.
Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale deposits in your DishDrawer™ Dishwasher.
If your home has soft or softened water -
Avoid using too much detergent. Refer to ‘Powdered detergent quantity recommendations.’
LOADING SUGGESTIONS
Scrape food off dishware before carefully loading into the drawer. When loading your drawer, ensure items are placed so water coming from the rotating spray arm below can reach all areas or wash performance will be reduced.
Ensure
- Spray arms can rotate freely.
- Glass and other fragile items are stable.
- All dish openings are facing downwards.
- Plates are evenly spaced.
- All sharp objects are located securely to avoid injury or damage to the product.
Avoid
- Overcrowding.
- Any protrusions below the racks and basket that may prevent spray arm rotation.
- Any protrusions at the top of the drawer.*
- Blocking water from any items on the foldaway cup racks.
MAXIMUM PLACE SETTINGS PER DRAWER**
UK/Ireland | 6 |
---|---|
New Zealand/Australia | 7 |
Singapore | 7 |
*Refer to ‘Wash program data & standards test information’ for details.
maximum dishware height for standard tub models is 280mm and 310mm for tall tub models.
WASH PROGRAMS
Your DishDrawer™ Dishwasher has a number of wash programs designed to suit
your needs.
Selecting the most appropriate cycle for each load will help ensure the best
wash results.
The Eco program is the most efficient program in terms of combined energy and
water consumption. Loading the dishwasher to capacity will contribute to water
and energy savings. Pre-rinsing of tableware items will increase water and
energy consumption and is not recommended. Washing tableware with a household
dishwasher usually consumes less energy and water than hand washing, when used
according to manufacturer’s instructions.
WASH PROGRAM | DESCRIPTION |
---|---|
HEAVY | Heavily soiled pots, pans and dishes |
MEDIUM | Dishes that are quite heavily soiled or food soils that have been left |
to dry overnight
ECO| Normally soiled dishes for optimum water and energy usage
FAST| Lightly soiled dishes
DELICATE| Lightly soiled and heat sensitive crockery and glassware
RINSE| Prevents odours and soils from drying on dishes
Setting a wash program
Ensure DishDrawer™ Dishwasher is turned on and detergent has been added. Press to scroll through the available wash programs. The selected wash program will illuminate on the display.
Press to start the wash and close the door within 7 seconds.
OPERATING INSTRUCTIONS
Pausing a wash
Knock twice on the door.
Wait for three short and one long tone before opening the drawer. Forcing it
open mid cycle may cause damage or injury.
If the drawer is not restarted within 7 minutes it will tone intermittently
until it is restarted.
Resuming a wash
To resume, press and close the drawer.
Cancelling a wash
Press and hold .
If there is any water in the drawer, it will drain before the DishDrawer™
Dishwasher turns off.
WASH MODIFIERS
After setting the wash program, you may select one of the following the
additional options.
Only one modifier can be set at a time.
EXTRA DRY
Increases the final rinse temperature and the length of the drying phase.
QUICK
Uses additional water and energy for a faster wash time.
SANITIZE
Raises the water temperature during the rinse phase to sanitize.
WASH PROGRAM | MODIFIER AVAILABLE |
---|---|
HEAVY | Extra Dry, Quick, Sanitize |
MEDIUM | Extra Dry, Quick, Sanitize |
ECO | n/a |
FAST | Extra Dry |
DELICATE | Extra Dry, Quick |
RINSE | n/a |
Setting a wash modifier
Ensure DishDrawer™ Dishwasher is turned on, detergent has been added and a wash program has been selected.
Press to scroll through the wash modifier options. The selected wash modifier
indicator will illuminate on the display.
Press to start the wash and close the drawer within 7 seconds.
WASH MODIFIERS
Using SANITIZE
The SANITIZE wash modifier adjusts the wash program to meet the conditions
required by Section 6, NSF 184 for sanitization to occur. While SANITIZE is
running, the wash program is monitored to ensure that these conditions are
met.
Only programs utilising the SANITIZE wash modifier are certified to meet the
conditions required by Section 6, NSF 184. Other wash programs may not reach
the temperatures required for sanitization to occur. See table on previous
page for wash programs that have sanitize available.
For sanitization to occur, the temperature of the water needs to reach 70°C.
Ensure all items are dishwasher safe before running the sanitize modifier.
If the wash is interrupted or the water supply is turned off during the
program, the heating conditions for sanitization may not be met. You may need
to run the program again.
If sanitization has been successful
The wash will finish as normal.
If sanitization has not been successful
An alert will sound and when the drawer is opened the SANITIZE indicator will flash.
- Check if the water supply has been turned off or the wash program interrupted.
- Press and hold once to stop the beeping and then again to clear the alert code.
- Reset SANITIZE and run the cycle again For more information, refer to ‘Fault codes’.
DELAY START
DELAY START can delay the start of the wash program between 1–12 hours. The display will show the number of hours until the wash program is set to begin.
Press and hold to set the delay start time. Each tone indicates a 1h delay.
will illuminate and a tone will sound to indicate each hour of delay.
Close the drawer. The wash will start when the delay time is over.
If you scroll past 12 hours the DishDrawer™ Dishwasher will exit DELAY START
mode.
Cancelling Delay start
Open the drawer, then press and hold until dims.
KEYLOCK & CHILDLOCK
Keylock
KEYLOCK disables all buttons across the control panel and door for the
selected drawer.
To activate KEYLOCK
Press and hold until you hear a tone and illuminates.
Childlock
CHILDLOCK disables all buttons across the control panel and door and locks the
selected drawer closed.
To activate CHILDLOCK
Press and hold until you hear two tones and illuminates.
Cancelling Keylock or Childlock
If the drawer is open
Press and hold until dims.
If the drawer is closed
Knock three times on the drawer.
DETERGENT
WARNING: Dishwasher detergents are strongly alkaline. They can be
extremely dangerous if swallowed. Avoid contact with the skin and eyes and
keep children and infirm persons away from the dishwasher when it is open.
Check the powdered detergent dispenser is empty after each wash.
Detergent may cause discolouration on aluminium handles. Remove immediately if
spilt.
Unsuitable detergents
These types of detergent are not suitable and may damage your DishDrawer™
Dishwasher and lead to a service call that is not covered by warranty:
- Liquid detergents
- Soaps
- Laundry detergents
- Disinfectants
- Hand washing liquids
Using powdered detergent
Use the markings to help you measure the correct quantities. Do not place
tablets or pouches in the dispenser. Refer to the following ‘Powdered
detergent quantity recommendations’ table and the detergent manufacturer’s
guidance. No detergent is needed for RINSE.
Press the latch down to open the dispenser.
Check that the dispenser is empty and dry.
Add detergent and close the dispenser until it clicks shut.
The detergent will automatically be released into the drawer during the wash
program.
When washing heavily soiled dishware in hard water, more detergent may be
required. Refer to ‘Powdered detergent quantity recommendations’.
DETERGENT
Using solid tablets or pouches
Using tablets could improve wash performance in hard water areas. Follow
manufacturer guidance. Some tablets or pouches may not be suitable for all
wash programs.
Place in cutlery basket
Place tablet or pouch in cutlery basket, ensuring it doesn’t come in direct
contact with dishes or cutlery.
Place on tablet tray
Place tablet or pouch on tablet tray in cutlery basket ensuring it doesn’t
come in direct contact with dishes or cutlery.
Place directly in tub
Place the tablet or pouch between the racking at the side as shown. Do not
place on the base of the drawer as it may interfere with the spray arm
rotation and affect wash performance.
Powdered detergent quantity recommendations
The recommended detergent quantity depends on water hardness and the soil
level of your dishes. Use the table below to determine the optimal powdered
detergent quantity based on water hardness and soil level. Refer to ‘Wash
program’ descriptions to select a program for soil level.
WATER HARDNESS| SOIL LEVEL| POWDER QUANTITY PER DRAWER|
TABLET
---|---|---|---
SOFT| <100PPM| LIGHT| 109| 1/3| Not recommended
MEDIUM| 20g| 2/3| OK
HEAVY| 30g| Full| OK
MODERATE| 100-25OPPM| LIGHT| 20g| 2/3| Not recommended
MEDIUM| 20g| 2/3| OK
HEAVY| 30g| Full| OK
HARD| >25OPPM| LIGHT| 30g| Full| OK
MEDIUM| 30g| Full| OK
HEAVY| >30g| Fill main and secondary dispensers| OK
RINSE AID
Rinse aid provides a streak-free finish to glass and dishware as well as
preventing metal from tarnishing. We recommend using a liquid rinse aid
regularly for optimal drying results.
During dispensing, a pulsing sound may be heard, this is normal.
The rinse aid dispenser is located on the inside of the drawer underneath the
detergent dispenser. It holds approximately 50ml of rinse aid.
How much rinse aid to use
The amount of rinse aid dispensed in each wash may need adjusted to suit your
water conditions. Refer to ‘Preferences’ and ‘Water softener’ for guidance.
When to refill rinse aid
- If the indicator glows or flashes bright red, refill rinse aid.
- If the indicator glows or flashes dimly or not at all, you do not need to refill – there is enough rinse aid for the wash.
When using lighter coloured rinse aids, the indicator may not dim as prominently as when using darker rinse aids.
How to refill rinse aid
Turn the plug anticlockwise and remove.
Pour rinse aid into the opening, taking care not to spill any into the drawer
or on the aluminium handles.
Spillages must be wiped up immediately as spilt rinse aid will cause excessive
foaming which may result in a service call that will not be covered by
warranty. It may also discolour the aluminium.
Refit the plug, turning clockwise until secure.
Ensure the plug is closed tight with the hand grip in a vertical position.
WATER SOFTENER (SOME MODELS ONLY)
The salt reservoir must always be filled with granular salt designed for dishwasher water softening. We do not recommend the use of cooking salt like table salt, rock salt or pellets as they may contain impurities that will damage the water softener. Do not add detergent or rinse aid to the salt reservoir. This will cause damage.
The salt reservoir is located on the inside of the drawer next to the
detergent dispenser. It holds up to approximately 350g of salt (actual
capacity will vary depending on brand and grain size of salt used).
Double models: each drawer has a separate salt reservoir.
Water hardness recommendations
- Use the table below to determine the optimal water hardness setting. Your local water company will be able to help.
- If you have a household water softener installed, use the setting recommended for water with a hardness under 100 ppm/6 gpg, irrespective of the water hardness in your area.
- If your water hardness is above 625 ppm/36 gpg, the wash performance of your DishDrawer™ Dishwasher will decline over time. The rinse aid setting should be at 5.
WATER HARDNESS SCALES
SETTING| PPM| GPG| °DH| °FH| °E / °CLARK|
MMOL/L
---|---|---|---|---|---|---
0| 0-100| 0-6| 0-5.6| 0-10| 0-7| 0-0.1
1| 100-250| 6-14| 5/6/14| 10-25| 7-175| 01-25
2| 250-350| 14-20| 14-19.6| 25-35| 17.5-24.5| 2.5-3.5
3| 350-450| 20-26| 19.6-25.2| 35-45| 24.5-31.5| 3.5-4.5
4| 450-550| 26-32| 252-30.8| 45-55| 31.5-38.5| 4.5-5.5
5| 550-625| 32-36| 30.8-35| 55-62| 38.5-43.8| 55-62
Using the salt reservoir
You may hear some noises when the water softener is operating, this is normal.
Turn the cap anticlockwise and remove.
Place the salt into the salt container and carefully pour into the reservoir.
When filling the salt reservoir, you may notice water being displaced from the
water softener overflow. This is normal.
Refit the cap, turning clockwise until secure.
If you are not washing your dishes immediately after filling the salt
reservoir, we recommend running a RINSE cycle to remove any salt water or
spilt granules.
When to refill the salt reservoir
If the salt indicator is red, the salt reservoir must be filled. If the salt
indicator is black, there is enough salt in the reservoir.
PREFERENCES
You can adjust any of the settings of the below options prior to starting a
wash cycle.
Wi-Fi
Allows your DishDrawer™ Dishwasher to connect to your home network. Refer to
‘Wi-Fi connection & remote mode’ for details.
Rinse aid
Controls the amount of rinse aid dispensed. Refer to ‘Rinse aid’ for details.
Water softener*
Refer to ‘Water softener’ for details.
Auto power-on**
Your DishDrawer™ Dishwasher is set to automatically power on for 30 seconds
after a drawer is opened. This can be turned off.
Autolock
Allows the drawer to automatically lock 30 seconds after it’s closed.
Tones
Adjusts tone settings. When set to OFF all tones will be silenced except fault
alerts.
Default cycle*
Your DishDrawer™ Dishwasher is set to automatically default to ECO when the
drawer is closed and standby mode is activated. This can be turned off.
Settings displays
Changing the settings
Ensure there is no wash in progress, then open the drawer. Press and hold and together for four seconds.
Press to scroll through the available options.
Press to change the setting within an option. The wash program indicators will display which setting is selected.
Press to save the new setting and leave the preference menu. If at any time,
you want to exit the menu, press and hold to cancel.
Double models only
You can use either drawer to change the settings. Changing the settings in one
tub will set your preferences for both drawers.
WI-FI CONNECTION & REMOTE MODE
Your appliance can be connected to your home wireless network and operated
remotely using the app.
Getting started
- Ensure your home Wi-Fi network is turned on.
- You will be given step by step guidance on both your appliance and mobile device.
- It may take up to 10 minutes to connect your appliance.
- For further guidance and troubleshooting, please refer to the app.
On your mobile device:
- Download the app from www.fisherpaykel.com/connect
- Register and create an account.
- Add your appliance and set up the Wi-Fi connection.
Connecting to your home Wi-Fi
Ensure there is no wash in progress, then open the drawer. Press and hold and together for four seconds.
Press and hold to connect to the Wi-Fi network. When flashes, follow the prompts within the app to complete set-up.
Press to save and leave the menu after Wi-Fi is connected. If at any time, you
want to exit the menu, press and hold to cancel.
Enabling remote mode
With your DishDrawer™ Dishwasher connected to your Wi-Fi network, press and hold for 4 seconds.
While is flashing, close the drawer to enable REMOTE MODE.
If the drawer is not closed within 7 seconds, while is flashing, REMOTE MODE
will not be enabled.
Disabling remote mode
REMOTE MODE will automatically be disabled after 72 hours or if a fault
occurs. Opening the drawer will also disable REMOTE MODE.
RACKING FEATURES
Cutlery basket
To reduce the risk of injury, we recommend loading knives and sharp utensils
with handles facing up. Mix spoons, knives and forks within each section to
stop cutlery nesting together and to ensure the water circulates freely. Keep
stainless steel from touching silver cutlery to avoid staining.
Cutlery basket features and accessories
- Cutlery basket
- Removable anti-nesting grid
- Removable tablet tray
- Removable small items container
Cutlery basket accessories
Removable anti-nesting grid
Use the anti-nesting grid to separate cutlery items and stop them from nesting
together. The grid clips onto the top of the cutlery basket.
Removable tablet tray
If you are using dishwasher tablets or gel packs, place them on the removable
tablet tray. Ensure the tablets are not in direct contact with dishes or
cutlery.
See ‘Detergent’ for more information.
Removable small items container
Small, light items like baby bottle teats are best placed into the small items
container to prevent them from being displaced during the wash.
The container can clip to the side of the cutlery basket, into the cutlery
basket or can be placed elsewhere in the drawer.
If you place the container elsewhere in the drawer, ensure water from the
spray arm can still access items in and around the container. If laid flat,
ensure the solid plastic side is facing up.
Racking features
- Folding tine rack
- Adjustable tine rack
- Base rack
- Trap door
Not illustrated: foldable cup racks, knife clip, glass supports
Foldable cup racks
Each cup rack can be folded away independently to create more space within the
drawer and are height adjustable.
To adjust height
- Fold up to unlock the rack.
- Adjust the height to suit by sliding up or down.
- Fold back down to lock in the position.
Knife clip
This clips onto the adjustable racks and supports knives and other utensils
during the wash.
Always ensure that knife blades are facing down.
Glass supports
These removable clips provide extra stability when needed.
Folding tine rack
The folding tines can be removed if desired, however it is recommended the
tines are folded down rather than removed if more space required.
To remove
- Fold tines down towards each other.
- Unclip the rack at each end by pulling firmly towards you.
To replace
- Line up the clips with the base rack.
- Push firmly to click rack into place.
Adjustable tine rack
This rack is designed to fit deep bowls or small plates by adjusting the
spacing of the tines.
To adjust spacing
Slide the tines backward or forward by pushing or pulling the front handle.
To remove
Grip the front and back handles and pull up to unclip.
To replace
Align front and rear clips with the base rack and clip into place.
MAINTENANCE
Disconnect the DishDrawer™ Dishwasher from the power supply and allow it to cool before undertaking any cleaning or maintenance.
Tub features
- Drain filter
- Filter plate
- Spray arm
Cleaning surfaces
Wipe with a damp cloth and dry using a lint-free cloth.
We do not recommend using the following cleaning aids as they may damage the
surfaces:
- Plastic or stainless steel scouring pads
- Hand washing liquids or soap
- Abrasive, solvent, household cleaners
- Stainless steel cleaners or polishes
- Acid or alkaline cleaners
- Laundry detergents or disinfectants
Cleaning the drain filter, spray arm and filter plate
We recommend that the drain filter and filter plate in each drawer are removed
and cleaned once a month or whenever there is evidence of food particles. The
spray arm in normal use should require cleaning less frequently. These parts
can be shaken to remove any foreign material, cleaned in hot water, then
rinsed in clean water. The DishDrawer™ Dishwasher must be used with the filter
plate, drain filter and spray arm correctly in place. We recommend that you
always use the DishDrawer™ Dishwasher with the right hand folding tine rack in
place. If a dishwasher cleaner/descaler is used, you must run a wash program
with detergent immediately afterward to prevent any damage to your DishDrawer™
Dishwasher.
Extended periods of disuse
If the DishDrawer™ Dishwasher is not going to be used for some time we
recommend turning off the power and water supply, leaving it clean and empty
with the drawers ajar. When using your DishDrawer™ Dishwasher for the first
time after a long period way,
we recommend pouring 3 cups of water into the drawer before use. This helps
lubricate components that may have dried out during disuse.
For ease of access to the drain filter and filter plate, the base rack can be
removed by lifting it from the rear. Alternately, remove the cutlery tray,
lift the trap door and remove the fixed tine rack. Refer to ‘Racking features’
for details.
Removing and cleaning the drain filter
Twist the drain filter counter-clockwise and lift to remove.
Separate the holder and the mesh by pinching one side of the mesh and pulling.
Do not attempt to remove the mesh by pinching both sides as this may cause
damage. Clean under hot soapy water and rinse thoroughly.
Replacing the drain filter
Click the drain filter mesh back onto the holder and twist until the arrows on the mesh and holder align.
Push the drain filter back into the tub and rotate clockwise until the arrows
on the filter and base of the drawer align.
Removing and cleaning the drain filter plate
With the drain filter removed, carefully lift the drain filter plate up and
out. Clean under hot soapy water and rinse thoroughly.
Refitting the drain filter plate
Push the drain filter plate back onto the tub ensuring there are no particles
in the recess.
Removing and cleaning the spray arm
Lift the spray arm off the impeller. Shake to dislodge any loose particles,
rinse under running water and wipe with a damp cloth.
Refitting the spray arm
Place the spray arm to the impeller. Ensure the arm rotates freely when
refitted.
Winterising (cold climates)
If the DishDrawer™ Dishwasher is installed in a cold climate where
temperatures fall below zero, we recommend winterising.
Turn off the water supply.
Disconnect the drain hoses from the sink drain pipe and the water inlet pipe
from the water valve.
Drain the water from the hoses, inlet pipe and water valve, using a bucket or
pan to collect the water.
Reconnect the water inlet pipe to the water valve and hoses to the sink drain
pipe.
Remove the drain filter and the filter plate from the bottom of the drawer.
Use a sponge to remove any remaining water from underneath before replacing.
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
---|---|---|
Unclean dishes | Unsuitable wash program for load selected. | Select the |
appropriate wash program for the load. Refer to ‘Wash programs’.
Spray arm unable to rotate.| Ensure no items are obstructing the spray arm
path. Make sure the spray arm is mounted correctly and free to rotate.
Drawer incorrectly loaded.| Refer to ‘Loading suggestions’.
Filter plate or filter is incorrectly inserted.| Refer to ‘Maintenance’.
Filter plate or filter is blocked.| Clean the filter plate and drain filter.
Refer to ‘Maintenance’.
Detergent put in the wrong compartment of the dispenser.| Detergent must be
placed in the large compartment. Refer to ‘Detergent’.
Incorrect detergent use.| Refer to ‘Detergent’ and follow the detergent
manufacturer’s instructions.
Excess food on dishware.| Scrape all food scraps prior to loading.
Spray arm holes are blocked.| Clean the spray arm.
Spray arm rotation blocked.| Remove any protrusions below the rack and ensure
the spray arm can rotate freely.
Hard water.| Increase the rinse aid setting and the amount of detergent used.
Refer to ‘Water hardness’.
Hard water| | Increase the rinse aid setting and the amount of detergent.
Refer to ‘Water hardness’.
Water softener models: Increase the water softener setting. Refer to ‘Water
softener’.
Non-water softener models: If living in an area with very hard water, consult
a plumber on installing a household water softener.
Foaming| Incorrect detergent use.| Refer to ‘Detergent’.
Egg left on plates.| Rinse excess egg prior to loading.
Rinse aid setting too high.| Decrease the rinse aid setting.
Rinse aid dispenser plug not closed properly.| Ensure the plug is closed tight
with the hand grip in a vertical position. Refer to ‘Rinse aid’.
Water leaking| Drain hose disconnected from waste pipe.| Reconnect the drain
hose to the waste pipe.
Water inlet hose not connected correctly.| Ensure the inlet hose is connected
securely.
Other leaks.| Turn water and power supplies to the DishDrawer™ Dishwasher off.
Call Customer
Care or your Authorised Service Centre.
Rinse aid dispenser plug not closed properly.| Ensure the plug is closed tight
with the hand grip in a vertical position. Refer to ‘Rinse aid’.
Knocking on the door doesn’t pause the wash cycle| Knock to Pause sensor is
incorrectly installed or calibrated.| Contact Customer Care.
DishDrawer™ Dishwasher™ Dishwasher is pausing inadvertently| Knock to Pause
sensor is recognising taps and bumps as knocks.| Contact Customer Care.
Drawer will not open (no tones or wash in progress)| CHILDLOCK is on.| Turn
CHILDLOCK off. Refer to ‘Keylock & Childlock’.
Closed drawer auto lockis on.| Knock once on the door and open drawer within
30 seconds.
Power failure during wash program| Power outage in yourhome or area.| Wait
until power resumes, program will restart in same part of wash program.
Flashing washmodifier indicators| A fault has occurred.| Refer to ‘Fault
codes’.
Intermittent beeping| DishDrawer™ Dishwasher is paused.| Open the drawer and
press then close the drawer to resume the program.
DishDrawer™ Dishwasher will not start| Power supply is not connected.| Connect
the power supply.
The drawer is not closed properly.| Ensure the drawer is firmly closed.
KEYLOCK or CHILDLOCK feature is on.| Turn KEYLOCK or CHILDLOCK off. See your
Quickstart guide for instructions.
Cycle not started.| Press .
Too much time passed between pressing and closing the drawer.| Open the drawer
and press then close the drawer within 7 seconds.
DishDrawer™ Dishwasher is in Demo mode.| Contact Customer Care.
Fan noise after a wash program has finished| This is normal. The fancontinues
to run to assist with drying.| The fan will automatically stop after a set
time, or when the drawer is opened. The fan may resume when the drawer is
closed again.
Fan noise starts when I close the drawer, even though I didn’t start a new
wash| This is normal. In somecases, the fan will run when the drawer is closed
for a set time after a program has finished.| No action required. The fan will
automatically stop after the set time is over.
No powdered detergent dispensed| Detergent dispenser was wet when loaded.|
Clean the dispenser and ensure it is dry before adding detergent. Refer to
‘Detergent’.
The wash seems to have finished, but the drawer will not open| The wash
program is still in progress. It is in a quiet phase that is needed for
optimal performance.| No action required. The program will transition into a
more audible phase after the quiet phase is over.
Water pooling on inner rim of drawer after a wash| This is normal
condensation.| Wipe dry.
Water under the filter| This is normal.| No action required.
Excess water in the drawer| Drain hose(s) bent.| Straighten the drain hose(s).
Blocked filters.| Refer to ‘Maintenance’.
Water marks on the dishes| Rinse aid depleted.| Refill the rinse aid
dispenser.
Rinse aid setting too low.| Increase/turn on the rinse aid setting.
DishDrawer™ Dishwasher overloaded/ incorrectly loaded.| Refer to ‘Loading
suggestions’.
Drawer interior is stained| Some foods may stain the inside of the drawer.|
Pre-rinse dishes before placing in the drawer.
Alternatively, using RINSE after adding the dishes may minimise staining.
FAULT CODES
How do I know if there is a fault?
Your DishDrawer™ Dishwasher will beep continuously and the indicators on the
control panel will light up and flash. There are two types of fault codes –
‘F’ and ‘A’.
-
If the wash modifier and lock indicators are flashing, it is an ‘F’ fault.
-
If only the wash modifier indicators are flashing, it is an ‘A’ fault.
-
With both F and A faults, one or more wash program indicators are also lit.
Double models only -
There may be a fault in one or both of the drawers and the fault codes may be different in each.
-
If a fault occurs in one drawer only you are still able to use the other drawer.
To fix a fault
First try to fix the issue and clear the code according to the steps in the
following tables.
If the problem persists:
- Note down the fault code.
- Contact Customer Care for support or to organise a visit by a service technician.
Refer to the Service and Warranty document for contact details.
‘F’ fault codes
You may be able to clear the fault by resetting the DishDrawer™ Dishwasher,
follow the steps below. When the flashing indicators have disappeared the
fault has been reset and you can continue to use your DishDrawer™ Dishwasher.
DISPLAY | POSSIBLE CAUSE | WHAT TO DO |
---|---|---|
Wash program + lock + one or more modifiers | Fault on drawer | 1 Press to stop |
the beeping, then again to turn the DishDrawer™ Dishwasher off.
2 Wait a few seconds. Press again to turn the DishDrawer™ Dishwasher back on.
‘A’ fault codes
Follow the steps below to try and fix the issue.
DISPLAY | POSSIBLE CAUSE | WHAT TO DO |
---|---|---|
RINSE + all modifiers | A1: Water Supply fault. | 1 Ensure the water supply is |
turned on.
2 Press once to stop the beeping, then again to clear the fault.
3 Press to resume the wash program.
DELICATE, RINSE + all modifiers| A3: Drawer cannot drain. The drainage hose
may be blocked or kinked, or the connection to drainage pipe may be blocked.|
1 Ensure the drainage hose and connection to pipes are not blocked.
2 Press once to stop the beeping, then again to clear the fault.
3 Press to resume the wash program.
FAST, DELICATE + all modifiers| A6: The spray arm has loosened or come off its
mounting, or water pressure is too low, or a combination of low water pressure
and
excessive foaming.| 1 Open the drawer and check the spray arm.
2 If the spray arm has loosened or come off its mounting, re-fit it. Check
that it is firmly seated and turns freely. Refer to ‘Maintenance’.
3 Press once to stop the beeping, then again to clear the fault.
4 Press to resume the wash program.
FAST, DELICATE + RINSE + all modifiers| A7: Auto recovery program –
DishDrawer™ Dishwasher has detected excess foam in the drawer.| 1 Let the auto
recovery program run until it is complete. The wash program will resume when
the auto recovery program has completed.
2 Check that you are using the right detergent before running another wash
program.
3 If the drawer is still filled with foam at the end of the wash program,
contact Customer Care.
Current wash program + SANITIZE| A09: Sanitize cycle hasn’t met temperature
needed to sanitize dishes.| 1 Check if the water supply has been turned off or
the wash program interrupted.
2 Press once to stop the beeping, then again to clear the fault.
3 Run the sanitize cycle again.
MANUFACTURER’S WARRANTY AND SERVICE GUIDE
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty and book a
service, or view online at https://www.fisherpaykel.com/nz/help-and-support
/warranty-information
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty and book a
service, refer to your separate warranty and service book or view online at
https://www.fisherpaykel.com/au/help-andsupport/warranty-information
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty and book a
service, or view online at https://www.fisherpaykel.com/uk/help-and-support
/warranty-information
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty and book a
service, or view online at https://www.fisherpaykel.com/ie/help-and-support
/warranty-information
This product has been designed for use in a domestic (residential)
environment. This product is not designed for any commercial use. Any
commercial use by the customer will affect this products Manufacturer’s
Warranty.
For spare parts, please contact Fisher & Paykel Customer Care. Spare parts are
available for all Fisher & Paykel products for a minimum period of 10 years
from the date of manufacture.
Before you call for service or assistance
Check the things you can do yourself. Refer to your User guide and check:
- Your product is correctly installed.
- You are familiar with its normal operation.
- You have read the ‘Before you call for service or assistance’, ‘Fault codes’ and
‘Troubleshooting’ sections.
If after checking these points you still need assistance or parts, please refer to your nearest Fisher & Paykel trained and supported service technician, Customer Care, or contact us through our website fisherpaykel.com.
In the UK if you need assistance
Call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free: 08000 886 605
Website: fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd,
Turing House, Ortensia Drive,
Milton Keynes MK17 8LX
In Ireland if you need assistance
Call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free: 1800 625174 or 01 807 7960
Website: fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd,
Unit 2D Corporate Park,
Swords Dublin
If you need service
Fisher & Paykel has a network of Fisher & Paykel trained and supported service
technicians that can carry out any service necessary on your appliance. Our
Customer Care Centre can recommend a Fisher & Paykel trained and supported
service technician in your area. Or you can book one online at
fisherpaykel.com/uk/help-and-support or fisherpaykel.com/ie/helpand-
support If you call, write or
contact us via our website please provide: your name and address, model
number, serial number, date of purchase and a complete description of the
problem. This information is needed in order to better respond to your request
for assistance. Product details can be found on the front of the dishwasher on
the lower left hand side.
Requirements of EEC Directive 93/68
European directive 2012/19/EU on Waste Electrical and Electronic Equipment
(WEEE) (for European Union countries only)
GB: This appliance is marked according to the European directive 2002/96/EC on
Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is
disposed of correctly, you will help prevent potential negative consequences
for the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product.
The symbol on the product, or on the documents accompanying the product,
indicates that this appliance may not be treated as household waste. Instead
it shall be handed over to the applicable collection point for the recycling
of electrical and electronic equipment. Disposal must be carried out in
accordance with local environmental regulations for waste disposal. For more
detailed information about treatment, recovery and recycling of this product,
please contact your local city office, your household waste disposal service
or the shop where you purchased the product. Wash program data & standards
test information Wash program data and standards test information can be
viewed online by going to https://www.fisherpaykel.com and searching
your model code.
Complete and keep for safe reference:
Model—————————
Serial No.———————-
Purchase Date———————–
Purchaser———————–
Dealer————————–
Suburb———————-
Tow n—————–
Country————–
FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2023. All rights reserved.
The models shown in this guide may not be available in all markets and are
subject to change at any time.
The product specifications in this guide apply to the specific products and
models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time.
For current details about model and specification availability in your
country, please go to our website or contact your local Fisher & Paykel
dealer. 431835A 06.23
References
- Shop Luxury Kitchen & Home Appliances | Fisher & Paykel USA
- Support - Fisher & Paykel
- Connected Appliances | Smart Home | Fisher and Paykel AU
- Shop Luxury Kitchen & Home Appliances | Fisher & Paykel USA
- Shop Luxury Kitchen & Home Appliances | Fisher & Paykel Australia
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