Lexar MSPLAY001T BNNNU Play 1TB micro SDXC UHS I Card Instruction Manual

Lexar MSPLAY001T BNNNU Play 1TB micro SDXC UHS I Card

Specifications:

• Product: PLAY microSDXCTM UHS-I Cards
• File System: exFAT
• Capacity: Varies (refer to device manual for supported capacities)
• Compatibility: Check device manual for supported memory card systems

Product Usage Instructions

Q &A 1 – The microSDXCTM card is not working. It cannot be recognized, formatted, and/or data cannot be written to/read from it.

The issue could be that the microSDXCTM card is not recognized on a card reader. Follow the steps below:

1. Check if your operating system supports the exFAT file system. If not, update your operating system to support SDXCTM/ microSDXCTM cards.
   • Operating systems that support exFAT File System:
     Operating System| exFAT Support
     ---|---
     Windows 7,8,10| Supported natively. No update required.
     Windows Vista| Requires update to Service Pack 1 or 2
     Windows XP (Service Pack 2 or 3)| No longer supported by Microsoft
     Windows 98, Me, 2000| Not supported
     Mac OS X| Requires Mac OS X version 10.6.5 and above
   • Note: Some host devices may NOT support SDXCTM cards.
2. Insert the card into a Lexar card reader and connect the reader to your computer.
   • If the connection works fine, open the Disk Management on your computer and check if the capacity and formatting with SD Formatter tool is successful (Disk Management > Action > All Tasks >  Format).
   • Note : Formatting your memory card will erase all the files on the card.
3. If you cannot format the card and there is no visible damage, suggest contacting Lexar Technical Support for RMA process.

Q &A 2 – My microSDXCTM card is not recognized on my device

Follow the steps below:

1. Refer to the user manual of your device to check what memory card capacities are supported.
2. Refer to the user manual of your device to check what memory card systems are supported. Ensure your operating system supports exFAT file system for the card to function. Note that not all operating systems support exFAT file systems, and some devices only support FAT32 file system.
3. Make sure your card is fully inserted into the device.
4. Ensure that the PIN (bottom of the card) is not dirty.
5. Insert the microSDXC into a Lexar card reader and connect it to your computer.
   • If the connection is normal, check whether formatting with SD Formatter tool is successful (Disk Management > Action > All Tasks > Format).
   • Note : Formatting your memory card will erase all the files on the card.
6. If formatting is successful, insert the microSDXCTM card into the device to check if it works normally. If formatting is not successful, suggest contacting Lexar Technical Support for RMA process.

Q &A 3 – microSDXCTM card is not recognized on the Nintendo Switch

Follow the steps below:

1. Power off the Nintendo Switch console.
2. Remove the microSDXCTM card from the console and check for any  dirt or debris on it.
3. Ensure the capacity of the card is supported by your device. Refer to the user manual of the device to check supported capacities of the memory card.
4. Check the file system compatibility of the card with your device. Refer to the user manual of the device to check supported memory card systems.
5. Note : Steam Deck microSDXCTM cards use ext4 file system. Formatting is required for the first use; otherwise, only 2.9GB will be available.

FAQ:

Q: Can I use the unused capacity of the microSDXCTM card to store files?
A: No, some of the capacity is used for formatting and storing specific functions, including flash memory optimizations that maximize product performance and life. Users cannot use this  capacity to store files.

The microSDXC™ card is not working. It cannot be recognized, formatted, and/or data cannot be written to/read from it

The issue could be the microSDXC™ card is not recognized on a card reader.

1. microSDXC™ cards are formatted in the exFAT file system. Check if your operating system supports exFAT file system. If not, you need to update your operating system on your device for SDXC™/ microSDXC™ cards to be recognized. Operating systems that support the exFAT File System
   Operating System| exFAT Support
   ---|---
   Windows 7,8,10| Supported natively. No update required.
   Windows Vista| Requires update to Service Pack 1 or 2
   Windows XP

(Service Pack 2 or 3)

| No longer supported by Microsoft
Windows 98, Me, 2000| Not supported
Mac OS X| Requires Mac OS X version 10.6.5 and above

NOTE : Some host devices may NOT support SDXC™ cards. 2. Insert the card into a Lexar card reader, and connect the reader to your computer. If the connection works fine, open the

2. Disk Management on your computer and check if the capacity and the formatting with SD Formatter tool is successful (Disk Management> Action> All Tasks> Format). Please note that formatting your memory card will erase all the files on the card.
   If you cannot format the card and there is no appearance damage, suggest contacting Lexar Technical Support for RMA process.

My microSDXC™ card is not recognized on my device

1. Refer to the user manual of your device to check what memory card capacities are supported by your device. Not all capacities are supported on all devices.
2. Refer to the user manual of your device to check what memory card systems are supported. Your operating system should support exFAT file system for the card to function. Please note that not all operating systems support exFAT file systems; some devices only support FAT32 file system.
3. Make sure your card is fully inserted into the device.
4. Make sure that the PIN (bottom of the card) is not dirty.
5. Insert the microSDXC into a Lexar card reader, and connect to your computer. If the connection is normal, check whether formatting with SD Formatter tool is successful (Disk Management> Action> All Tasks> Format). Please note that formatting your memory card will erase all the files on the card.
   If the formatting is successful, insert the microSDXC™ card into the device to check if it works normally. If the formatting is not successful, suggest contacting Lexar Technical Support for RMA process.

microSDXC™ card is not recognized on Nintendo Switch

1. Power off the Nintendo Switch console.
2. Remove the microSDXC™ card from the console and check for any dirt or debris either in the microSDXC™ card slot, or on the microSDXC™ card connectors. If there is visible contamination on either one, please apply for the RMA process.
3. Perform a system update to latest version.
4. If the microSDXC™ card is still not detected, it may need to be formatted. Lexar recommends using the SD Association’s SD Memory Card Formatter to format any SD cards that will be used with a Nintendo product. Please go to the SD Association website for the instructions on using SD Memory Card Formatter. If you cannot format the card and there is no damage, suggest contacting Lexar Technical Support for RMA process.
5. If the microSDXC cannot be read after formatting, check if another microSDXC can be read. If multiple microSDXC™ cards cannot be read on the console, the console will need to be repaired.

Why is my SD card not showing its full capacity?

1. Actual usable memory capacity may vary.1GB equals to 1 billion bytes. Please note that the standard capacity ≠ actual usable capacity. Since the capacity of flash memory products is mostly calculated according to 1MB=1000KB, 1GB=1000MB, the operating system uses the binary algorithm, 1MB=1024KB, 1GB=1024MB. Therefore, there is a certain difference between the actual usable capacity and the standard capacity of flash memory products. The actual capacity is about 90% of the standard capacity, which falls within the normal range of capacity. For instance, the standard capacity is 32GB, the actual capacity should be about 28.8GB. The standard capacity is 64GB, the actual capacity should be about 57.7GB.

2. Some of the capacity is used for formatting and store specific functions, including flash memory optimizations that maximize product performance and life, so users cannot use this capacity to store files.

3. Ensure the capacity of the card is supported by your device. Please refer to the user manual of the device to check what capacities of the memory card are supported.

4. Check the cards file system that the device is compatible with. Please refer to the user manual of the device to check what memory card systems are supported.
   NOTE : Steam Deck microSDXC™ cards use ext4 file system. Formatting is required for the first use, otherwise only 2.9GB will be available.

5. Check the card through the computer: you can check the Disk Management on the computer. If it shows no space available to be allocated, please delete the allocated space and format the  card with SD Formatter tool. If the formatting is not successful, suggest contacting Lexar Technical Support for RMA process

Slow speed when downloading on Nintendo Switch and Steam Deck

Slow download speeds are generally the result of:

• Slow Internet from the ISP
• Slow or unresponsive networking equipment
• Wireless interference or a weak wireless signal
• Multiple devices on the same network using an excessive amount of bandwidth
  NOTE : Perform a connection test on your device’s system to determine if your network connection needs to be improved.

How do I recover missing or deleted files on the microSDXC™ card?

Lexar recommends using the Lexar Recovery Tool. Please download the Tool at https://www.lexar.com/support/downloads/. Please refer to the Lexar Recovery Tool section under FAQ page for details. Disclaimer: Lexar does not guarantee to recover any of your missing or deleted files. Lexar assumes no liability for damage to the customer’s equipment or data caused by the use or misuse of the format functions

Tips for using on the device

1. When using the microSDXC™ card on a different device, please format the card on the device or through the card reader. Before formatting, please back up the data in the card.
2. When writing to the microSDXC™ card, please wait for the saving to complete, then proceed to the next step to avoid incomplete writing of data;
3. Do not pull out and insert the microSDXC™ card while the power is on to avoid damage to the card or the loss of data.
4. If your device gets too warm, please pause the working process until your device cools down. This will keep your device within an acceptable operating temperature
5. For environmental temperature, please refer to the high-temperature standard of the local meteorological station;
6. For the product temperature, If the device takes a long time to download or load data, it is advised to wait before touching the card until the device cools down.

Always use a card reader

When editing the data on the microSDXC™ card with a computer, use a card reader instead of connecting your device to your computer. It speeds up replication and makes corruption less likely

References

• Nintendo Support: How to Format a microSD Card
• Nintendo Support: How to Insert/Remove microSD Cards
• Nintendo Support: How to Power Off the System
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