LAUNCH X431 PAD V Car Diagnostic Tools User Manual

June 14, 2024
Launch

X431 PAD V Car Diagnostic Tools
User Manual

FAQS for LAUNCH X431 PAD V

Q: Where to download the J2534 driver?

A: Please kindly check the download link of the J2534 driver : https://en.cnlaunch.com/products-detail/i-112.html

LAUNCH X431 PAD V Car Diagnostic Tools - Figure 1

Q: Where to confirm whether the X-431 PAD V work for your car or check what function X-431 PAD V have?

A: Please kindly check the link below: https://qcar.x431.com/qcar/#/pc/index?q=e30%3D
You can search out the answer with choose below:(But the website maybe not update in time,it is better to contact us by mail [email protected] to confirm)LAUNCH
X431 PAD V Car Diagnostic Tools - Figure 2

Q: Can I use this model to work on my heavy-duty trucks?

A: If you already have the adapters for your heavy-duty trucks, you can purchase the corresponding software on the mall of the device directly.
it is recommended that you confirm with us the compatibility before purchasing. We also have the software packages and adapters can sell to you, which include most heavy-duty brands. Please contact us directly if you are interested in  purchasing them.

Q:Communication error with vehicle ECU?

A: Please confirm:

  1. Whether the VCI is properly connected.
  2. Whether the vehicle ignition switch is ON.
  3. If all checks are normal, send vehicle year, make, model and VIN number to us using Feedback feature.

Q: How to save power?

A:

  1. Please turn off the screen while the tool keeps idle.
  2. Set a shorter standby time.
  3. Decrease the brightness of the screen.
  4. If WLAN connection is not required, please turn it off.
  5. Disable GPS function if GPS service is not in use.

Q: Failed to enter into vehicle ECU system?

A: Please confirm:

  1. Whether the vehicle is equipped with the system.
  2. Whether the VCI is correctly connected.
  3. Whether the vehicle ignition switch is ON.
  4. If all checks are normal, send vehicle year, make, model and VIN number to us using Feedback feature.

Q: Failed to enter into vehicle ECU system?

A: Please confirm:

  1. Whether the vehicle is equipped with this system.
  2. Whether the VCI dongle is correctly connected.
  3. Whether ignition switch is ON.
  4. If all checks are normal, send vehicle year, make, model and VIN number to
  5. us using Feedback feature.

Q: How to download the X-431 PAD V App after resetting the tablet?

A:
Note: Before registration, please make sure the network is properly connected. After the tablet has been successfully reset, follow the steps below to download the App:

  1. Launch the browser and the default official website opens (If a blank page pops up, just type in www.x431.com in the input bar).
  2. Tap “Login”, input the username and password and tap “Log In”.
  3. Make sure that the serial number is correct, tap “APP application program” and tap the Download icon to start downloading.
  4. After the download is complete, follow the on-screen instructions to install it.
  5. After installation, use the existing username and password to login and go to update center to download the diagnostic software.

Q: What to do if the language of vehicle diagnostic software does not match the system language?

A: English is the default system language of the tool. After the system language is set to the preference language, please go to the update center to download the vehicle diagnostic software of the corresponding language. If the downloaded diagnostic software is still displayed in English, it indicates that the software of the current language is under development.

Q: How to retrieve the login password?

A: Please follow below steps to proceed in case you forgot the login password:

  1. Tap the application icon on the home screen to launch it.
  2. Tap Login on the upper right corner of the screen.
  3. Tap Retrieve Password.
  4. Input product S/N and follow the on-screen prompts to retrieve the password.

References

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