omega OCC64TZW 60cm 4 Zone Ceramic Electric Cooktop Instruction Manual

June 4, 2024
Omega

OCC64TZW 60cm 4 Zone Ceramic Electric Cooktop
**Instruction Manual

**

Instruction Manual
Product Type Ceramic Cooktop
OCC64TZW

Thank you for purchasing an Omega appliance
Tailored for the modern aesthetic and lifestyle of busy people, your new Omega Appliance will make a welcome addition to the family.
Omega caters to style-savvy customers who look for a balance between stunning form and clever function. This means a combination of sleek, chic, sophisticated design yet effortless functionality. And we source from the best. The best craftsmanship. The best innovation. From the best international design houses.
All are brought together under an appliance that stands for design-led balance.
Please take the time to read through the following instruction manual to familiarize yourself with the installation, operation requirements, and maintenance to ensure optimum performance.

Further Information

For important information about your Omega Appliances such as warranty registration, manuals, features, and specifications please visit omegaappliances.com.au (if you are in Australia) and omega appliances.co.nz (if you are in New Zealand) or contact our Customer Care team on the below email or phone numbers.
Registering Your Warranty
For peace of mind, you can register your warranty at omegaappliances.com.au. Further information on the Warranty can be found at the end of this manual.
Contact Us
Our customer service team is here to help you with any questions or concerns. Both teams are on call Monday to Friday 8.30 am to 5.00 pm and of course, you can always send an email at your convenience.
Australia Contact Details
Monday to Friday 8.30 am ­ 5.00 pm
Email: customercare@omegaappliances.com.au
Phone: 1300 739 033
New Zealand Contact Details
Monday to Friday 8.30 am ­ 5.00 pm
Email: customercare@monacocorp.co.nz
Phone: 09 415 6000
To stay up to date and find simple and easy recipes, follow us on our socials: facebook.com/omegaappliances instagram.com/omegaappliances_aus
Email: customercare@omegaappliances.com.au
Phone: 1300 739 033
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE APPLIANCE.
It is important that you retain these instructions, proof of purchase as well as other important documents about this product for future reference. The manufacturer will not be responsible for any damage to property or to persons caused by incorrect installation or improper use of the appliance. Due to continual product development, Omega reserves the right to alter specifications and appearances without notice.
Disposal Information

  • Most of the packaging materials are recyclable. Please dispose of these materials through your local recycling depot or by placing them into appropriate collection containers.
  • If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal.

IMPORTANT SAFETY WARNINGS

IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before removing the contents of this carton.

  1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
  2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any damage (including cracked glass), never attempt to use the appliance and immediately contact your Authorised Service Centre. As packaging materials can be dangerous to children, they need to be collected immediately and put out of reach.
  3. In certain circumstances, electrical appliances may be a safety hazard. Check the conformity of voltage and power settings, which are specified on the information plate attached to the appliance and/or packaging, with the usage conditions available.
  4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface. This appliance is designed for cooking food only. Use flat-based, stable cooking pots only.
  5. This appliance is designed for domestic household use only and for the cooking of domestic food products. Use as a commercial appliance will void the warranty. It should not be used in a marine environment or outdoors and must be fully built-in. Do not use the appliances until fully installed.
  6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
  7. The electrical connection must be accessible after installation. The appliance must be electrically isolated before any maintenance can be performed.
  8. The appliance is not intended to be operated by means of an external timer or separate remote-control system.
  9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
  10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this appliance.
  11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminum,  plastic or plastic film should also be kept away from the appliance, as they may fuse to the surface.
  12. WARNING: The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under-bench access must be restricted. A board must be installed underneath the cooktop.
  13. WARNING: The cooktop will become hot during and directly after use. Do not touch the surface during this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
  14. WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock for hob surfaces of glass ceramic or similar material which protect live parts.
  15. The steam cleaner is not being used.
  16. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Do not use a steam jet or any other high-pressure cleaning equipment to clean the appliance.
  17. When the appliance is not being used, turn the appliance off.
  18. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
  19. Do not modify this appliance.
  20. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g. dishcloth) and dry it with a soft dry tea towel.
  21. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of 90°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or laminate kitchen furniture are particularly prone to heat damage or discoloration at temperatures below the guidelines given above. Any damage caused by the appliance being installed without adhering to the temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the under-bench section of the cooktop.
  22. The appliance must be installed and put into operation by an authorized technician under the conditions provided by the manufacturer in this manual. The manufacturer cannot be held responsible for any damage that might occur due to faulty installation.
  23. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Cast iron and cast aluminum cookware with damaged bases may scratch the cooktop surface if they are dragged across it. Pans should be lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without cookware placed on it. The cookware should not be in use empty for any length of time.
  24. If any cracking is noticed on the vitroceramic cooktop, turn the appliance off immediately and call your Authorised Service Centre.
  25. Do not leave the cooktop while cooking with solid or liquid oils. There may be flaming up in conditions of extreme heating. Never pour water onto the flames occurring from oil. Immediately turn the cooktop off and cover the pan with a lid or fire blanket in order to smother the flame.
  26. DANGER OF FIRE: Do not store items on cooking surfaces.
  27. CAUTION: The cooking process has to be supervised. A short-term cooking process has to be supervised continuously.
  28. The instructions for hob shall state the appliance is not intended to be operated by means of an external timer or separated remote control system.
  29. WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire.

APPLIANCE DETAILS

ELECTRICAL DETAILS:
COOKTOPS:
Rated Voltage:220-240Vac 50Hz /OCC64TZW- 5400-6600W
COOKTOP ­ Directly wired to mains supply
This information can be found on the rating plate (identification plate) affixed to the underside of the appliance.
SIZES:

Relevant Sizes: LENGTH (mm) WIDTH (mm) HEIGHT (mm)
Cooktop Size 590 520 41
Packaging Size 620 578 133

ELECTRICAL CONNECTIONS
LOCAL AUTHORITY REQUIREMENTS
Installation is only permitted by a licensed electrician and carried out according to instructions provided by the manufacturer. Incorrect installation might cause harm and damage, for which the manufacturer accepts no responsibility.
ELECTRICAL INSTALLATION
Before carrying out the connection to the power supply, the voltage rating of the appliance (stamped on the appliance identification plate) must be checked for correspondence to the available mains supply voltage, and the mains electric wiring should be capable of handling the cooktop’s power rating (also indicated on the identification plate). If you have any doubts, call in a qualified technician.
NOTE: For connections to the mains power supply, never use adapters, reductions, or multiple power points as these may overheat and catch fire. Do not install separate timers. After having installed the appliance, the switched outlet must always be in an accessible position. The electrical safety of this appliance can only be guaranteed if the cooktop is correctly and efficiently earthed, always ensure that the earthing is efficient; if you have any doubts call in a licensed electrician to check the system. The manufacturer declines all responsibility for damage resulting from an installation that has not been correctly earthed.
WARNING: If any damage occurs to the power cable during or after installation, it must be replaced immediately by a licensed electrician with a replacement cable from your Service Centre. The cooktops are to be connected to a single phase 220-240Vac 50 Hz supply. They are earthed via the cable. The cables must be a minimum of 4mm² each. See the diagram below for connections.
The main terminal block is located on the underside of the cooktop and the terminals are accessible by using a screwdriver to remove the terminal block cover. Connect the appliance as shown in the diagrams below. The appliance is designed for a fixed connection to the mains. During installation, an all-pole disconnector should be included inside the supply circuit with a contact opening of at least 3mm (rated 32A, delay functioning type). The power supply cord must not touch any hot surfaces and must be placed so that its temperature does not exceed 75 °C at any point along its length.
IMPORTANT: The appliance must NOT be connected to the mains supply by means of a 10A or 15A plug and socket.

INSTALLATION

The adjacent furniture must be able to withstand a minimum temperature rise of 90°C above the ambient temperature of the room it is located in, during periods of use. The power supply to the appliance must be cut off before any adjustments or maintenance work is done on it
PREPARATION FOR INSTALLATION AND USE
Manufactured with best quality parts and materials, this modern, functional and practical cooktop will meet your needs in all respects. Make sure to read the manual to obtain successful results so as not to experience any problems in the future. The information given below contains rules that are necessary for correct positioning and service operations. They should be read without fail, especially by the technician who will position the appliance.
CHOOSING A LOCATION FOR THE APPLIANCE
There are several points to pay attention to when choosing a location for your cooktop. Make sure to take into account our recommendations below in order to prevent any problems and dangerous situations, which might occur later!
When choosing a location for the cooktop, attention should be paid that there are no flammable or combustible materials in the close vicinity, such as curtains, oil, cloth etc. which quickly catch fire. Furniture surrounding the oven or cooktop must be made of materials resistant to temperatures at least 90 C°.
Required changes to wall cabinets and exhaust fans above a built-in cooktop as well as minimum heights from the oven board are shown below. Accordingly, a range hood should be at a minimum height of 65 cm from the cooktop. If there is no range hood the height should not be less than 75 cm. Refer to the range hood instructions for specific details before installation.

INSTALLATION OF BUILT-IN COOKTOP

· Cut the aperture dimensions as indicated in the figure. Locate the aperture on the worktop so that, after the hob is installed, the following requirements are followed.

B (mm) 590 min. An (mm) 50
T (mm) 520 min. C (mm) 50
H (mm) 41-47.5 min. E (mm) 500
C1 (mm) 560 min. F (mm) 10
C2 (mm) 490 G (mm) 20
D (mm) 50 I (mm) 25
J (mm) 5
  • In order to prevent leakage of any liquids on the counter, a special sealing tape is supplied together with your cooktop. Apply the supplied one-sided self-adhesive sealing tape all the way around the lower edge of the cooktop. Do not stretch the tape.

  • Screw the 4 worktop mounting brackets onto the side walls of the appliance.

  • Insert the appliance into the aperture.

OPERATING INSTRUCTIONS

The basic layout of the cooktop is as shown.
A) 1200W (at 230V) cooking zone (Ø145mm)
B) 1800W (at 230V) cooking zone (Ø180mm)
C) 1800W (at 230V) cooking zone (Ø180mm)
D) 1200W (at 230V) cooking zone (Ø145mm) The cooktop appliance is operated by touching buttons, with the functions confirmed by LED displays and acoustic signals.

  1. Heater display
  2. Activate/Deactivate heater
  3. Heat setting decrease
  4. Heat setting increase
  5. Decimal point
  6. Key lock indicator
  7. Key lock
  8. On/Off

Turning On and Turning Off the Cooktop Appliance
If the appliance is in Stand-By-Mode (power connected, but not on), it can be put into Operating Mode by pressing the Power On/Off touch control for at least 1 second. A beep signal indicates the successful operation.
A “0” will appear on all heater displays and all decimal points corresponding to heaters will start flashing.
If there is no operation within 10 seconds, the LED will turn off and the appliance will return to the StandBy-Mode. If the Power On/Off touch control is pressed for more than 2 seconds (in Operating-Mode), the appliance will switch off and will enter Stand-By-Mode. The appliance can be switched off by pressing the On/Off touch control at any time, even if other buttons are pressed simultaneously.
If there is any residual heat from a heater, this will be indicated in the corresponding heater display.
Selecting A Cooking Zone/Heater
If a single heater is chosen with the corresponding Activate/Deactivate Heater Button, the decimal point of the heater display will flash. For the selected heater, you can set the heat level between 1 and 9 by pressing the Heat Setting Buttons “+” or “-“.

OPERATING INSTRUCTIONS

The buttons must be pressed within 3 seconds of selecting a heater, otherwise, the heater selection will be erased and the heat setting decimal point will disappear.
If there is no further operation within 10 seconds, the heater reverts back to S-Mode.
The heat setting can always be changed by pressing “+” or “-“. The available settings are between 1 and 9. Each button operation or each display change is accompanied by a buzzer sound.
Switching Off Individual Heaters
A heater can be switched off in 3 different ways:

  1. Simultaneous pressing of “+” and “-” buttons
  2. Reduction of the heat setting to “0” by pressing the “-” button
  3. Use of the timer switch-off function for the corresponding heater

Simultaneous operation of “+” and “-” buttons
The corresponding heater must be chosen with the Activate/Deactivate Heater Button, the Decimal Point of the related Heater Display will then flash. To switch off the heater, “+” and “-” must be pressed simultaneously. A buzzer will sound and “0” will appear in the heat setting display when this is successful. If the timer is active for the selected heater, then “0” will appear in the heater and timer displays, and the related Cooking Zone Indicator and the Timer Function will both switch off. If there is any residual heat for the heater, this will be indicated by an “H” in the heat setting display.
Reduction of the heat setting to “0” by operating the “-” button
The heater can also be switched off by reducing the heat setting to “0”.This will cause the associated Decimal Point of the heater, the related Cooking Zone Indicator and the Timer Display to all switch off, also. If there is any residual heat for the heater, this will be indicated by an “H” in the heat setting display.
Use of the timer switch-off function for the corresponding heater (if available)
After counting down to zero, the timer will stop, the corresponding Heater Display will show “0” and the Timer Display will read ’00’. The corresponding Cooking Zone Indicator will disappear. An assigned Dual/Triple Zone Selection Indicator will also disappear if it is active. Additionally, the buzzer will sound when the timer stops. Pressing any button will silence the timer.
Key Lock
The key lock function is used to set `safe mode on the appliance and can only be used in Operating Mode (B-Mode). The lock function becomes active when the key Lock button is pressed for at least 2 seconds. This operation is acknowledged by a buzzer and the Key Lock Indicator will flash to indicate the heater is locked.
If the heater is locked, it will only be possible to switch the appliance off by pressing Power On/Off touch control, all other buttons are blocked and it will not be possible to make any adjustments by pressing the buttons. If any other button is pressed in the lock mode, the buzzer will sound and the Key Lock Indicator will flash.
Only the switch-off operation by pressing Power On/Off touch control is possible. However, if the appliance is switched off, it cannot be restarted again without being unlocked.
Child Lock
The child lock function is used to lock the appliance in a complicated, multi- step process. Child lock (and unlocking) is only available in the S-Mode.
First, Power On/Off touch control must be pressed until the buzzer sounds, then “+” and “.” must be pressed simultaneously for at least 0.5 seconds, but no longer than 1 second. Following this, touch “+” to activate the child lock. All four heater displays will show “L” as confirmation.
If the minute minder timer is still running, it will proceed until “00” is reached and the timer will beep. After confirmation of timer completion, the appliance will be fully locked. None of the buttons can be used as long as the appliance is locked.
Child lock can be deactivated in the same way that it is activated. After pressing Power On/Off touch control a beep is heard, “+” and “-” have to be pressed simultaneously for at least 0.5 seconds, followed by pressing “-” only. As confirmation for successful unlocking, “L” will no longer be displayed.
Touch Control Safety Functions
The following safety functions are available to avoid unintended operations. Sensor Safety Cut-Off Button monitoring is included to prevent the appliance from unwanted button operation. In cases where one or more buttons are pressed for longer than 12 seconds, the buzzer will sound for ten minutes to indicate an incorrect operation. For example, an object may be placed on a button, or there could be a sensor failure, and so on.
The safety switch-off will cause the hob to go into S-mode and all heater displays will flash “F”. If there is no incorrect operation present, both the visual and audible signals will disappear.
If residual heat is present, “H” will be displayed on all other heater displays.
Over Temperature Switch-Off
Due to the controls being very close to the heater in the middle of the front of the hob, it can occur that an incorrectly placed pot is not sensed by the sensor safety cut-off, therefore, heating up the hob to a very high temperature. This makes the glass and the buttons dangerous to touch.
To prevent the hob control unit from being damaged, the controls constantly monitor the temperature and switch off if overheating occurs.
This will be indicated by the letter “t” in the heater display until the temperature decreases.
Once the temperature has dropped, the “t” in the heater display will disappear and the hob control unit will revert back into S-Mode. This means that the user can reactivate the appliance by pressing Power On/Off touch control.
Operating Time Limitations
The hob control unit has a limitation on the operating time. If the heat setting for a heater has not been changed for a certain time, the heater will switch off automatically. A “0” will be displayed for 10 seconds, however, there may be some residual heat present. The limit of the operating time depends on the selected heat setting.
After a heater automatically switches off, as described above, the heater can be used and the maximum operating time for this heat setting is applied.
Residual Heat Functions
After all cooking processes, some heat will be stored in the vitroceramic glass called residual heat. The appliance can calculate roughly how hot this glass is. If the calculated temperature is higher than +60 °C, then this will be indicated in the corresponding heater display for as long as the calculated temperature remains above +60 °C, even after the appliance has been switched off.
The residual heat indicator has the lowest priority and is overwritten by every other display value, including during safety switch-off and the displaying of an error code. When voltage is supplied to the hob after a power interruption, the residual heat display indicator will flash. If a heater had a residual heat of greater than +60 °C before the power interruption occurred, the display will flash while the residual heat remains or until the heater is selected for another cooking operation.
Important: When ceramic heaters are operated in higher heat settings, the heated areas may be seen switching on and off. This is due to a safety device, which prevents the glass from overheating. This is normal at high temperatures, causing no damage to the hob and little delay in cooking times.

CLEANING

NOTE: Cleaning and maintenance operations must only be carried out when the cooktop is cool (all residual heat indicators are off).
The appliance should be disconnected from the power outlet or turned off at your isolation switch before commencing any cleaning process.
Do not use plastic, plastic coated or aluminum cooking equipment on this appliance

CLEANING THE COOKTOP

Cookware with rough bases should not be used as they can scratch the glass ceramic surface. The base of the good cookware should be as thick and flat as possible. Before use, make sure that cookware bases are clean and dry.
Always place the cookware on the cooking zone before it is switched on. If possible, always place the lids on the cookware. The base of any cookware used must not be smaller or larger than the cooking zones; they should be the proper size as indicated below, so as not to waste energy.
Before cleaning the cooktop, first, isolate the cooktop from the power. Once done, ensure that there is no residual heat stored in the appliance. Vitroceramic glass is very resistant to high temperatures and overheating. If there is residual heat stored in the appliance, the related residual heat indicator lamp will be on. In order to avoid burns, let the appliance cool down.
Remove all spilled food and fat with a clean damp, warm, slightly soapy, dishcloth. Rinse the cloth and wipe the cooktop again until clean, then wipe the cooktop dry with a clean tea towel or dry soft cloth. If aluminum foil or plastic items are accidentally melted on the vitroceramic surface, they should be immediately removed from the hot cooking area with a scraper specifically for vitroceramic glass. This will avoid any possible damage to the surface. This also applies to sugar or food containing sugar that may be spilled on the cooktop.
In the event of other food melting on the cooktop surface, remove the dirt when the appliance has cooled down. Use cleaner for glass ceramic or stainless steel when cleaning the surface.
Do not use abrasive sponges to clean the vitr oceramic surface.
These materials may damage the surface. Do not use chemical detergents, sprays, or spot removers on the vitrceramic surface. These materials may cause fire or the vitrceramic color to fade. Clean with a damp, warm, slightly soapy, dishcloth.
WARNING: Using cookware that is too large can cause discoloration or damage to the cooktop surface around the heat zones, which is NOT covered under warranty.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES WHAT TO DO
The cooktop doesn’t work. The cooktop is not wired in or switched on at the

wall.
There is a power failure.| Switch on at the wall.
Check power supply.
The hob switches off while it is in use and an ‘F’ flashes on each display.| The controls are damp or an object is resting on them.| Dry the controls or remove the object.
The hob switches off while it is used.| One of the cooking zones has been on for too long.| You can use the cooking zone again by switching it back on.
The hob controls are not working and the child lock LED is on.| The child lock is active.| Switch off the child lock.

NEW ZEALAND PRODUCT WARRANTY STATEMENT OF STANDARD WARRANTY CONDITIONS
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantee Act 1993.
OUR WARRANTY.
This product is also covered by the manufacturer’s warranty set out in this document (Our Warranty).
Our Warranty is for a period of forty-eight (48) months from the date of purchase. This is in addition to (and does not exclude, restrict or modify) any rights or remedies to which you may already be entitled under the New Zealand Consumer Guarantee act 1993 relating to this product.
Our warranty (which is subject to the conditions below) covers rectification free of charge of any fault arising from defective materials or components or faulty workmanship. The product will be repaired or replaced at the option of Omega.
Our warranty is subject to the following conditions:

  1. That the purchaser contacts Omega prior to any product repair.
  2. That the purchaser carefully follows all instructions provided with the product and complies with all relevant electrical & plumbing regulations when installing the product.
  3. That the purchaser carefully follows the instructions provided in the owner’s handbook relating to the proper use and care of the
    product and does not use the product for any purpose other than the DOMESTIC use for which it has been designed.

WHAT IS COVERED: By Our Warranty
During the warranty period, Omega or its authorized Service Centre will, at no extra charge, if your appliance is readily accessible without the need of special equipment and subject to the terms and conditions of this warranty, repair or replace any parts that it considers defective.
WHAT IS NOT COVERED: By Our Warranty

  1. Products installed are damaged or incomplete or not in compliance with the relevant electrical & plumbing regulations in their State.
  2. Normal wear and tear e.g. cleaning, light globes, filters, etc.
  3. Failure resulting from power surges and electrical storms.
  4. Insect or vermin infestation.
  5. Unauthorized repairs or use of non-genuine Omega parts.
  6. Any failure caused by the product not being used in accordance with the instruction and the installation manual provided with the product.
  7. Misuse or abuse, including failure to properly maintain or service.
  8. The clearing of blockages in pumps and hoses.
  9. Damage that occurs during delivery or installation.
  10. Claims to product surface coating due to liquid or solid spillovers, accidental damage, or damage caused from cleaning products not recommended by Omega.

HOW TO CLAIM YOUR WARRANTY

Please refer to our website address below for Omega to register your warranty online.
If you are contacting Omega regarding any warranty claims and spare parts inquiries, please make sure you have the following information on hand:

  1. Product Name/Model Number
  2. Serial Number/s
  3. Purchase Date (as per invoice or proof of purchase)
  4. Purchased From
  5. Warranty Registration Number

www.omegaappliances.co.nz
Omega is a division of Monaco Corporation Limited
(Member of Shriro Australia PTY LTD)
Phone: (09) 415 6000
Email: customercare@monacocorp.co.nz
omegaappliances.co.nz

References

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