CareCo BD03010022 Senza Heated Cushion User Manual
- June 14, 2024
- CareCo
Table of Contents
Instructions for use
BD03010022
BEFORE USE:
Before you begin using your cushion, please ensure you, and any persons that
may assist you in its use, take the time to read, understand and follow the
instructions given within this manual carefully.
We recommend that you keep this user manual in a safe place for future
reference.
If you have any questions about use, maintenance, or safety, please contact
CareCo.
Thank you for choosing CareCo.
CareCo (UK) Limited, 1 Turing Court, Great Notley, Braintree, CM77 7AT
www.CareCo.co.uk | Tel: 0333 015 5000
Visually impaired users can view this manual in PDF format at the following
URL: www.CareCo.co.uk
INTRODUCTION
The Senza Heated Cushion is the perfect accompaniment on a cold winters day or
when you simply need to relax and unwind.
KEY DEFINITIONS
This user manual contains warnings and suggestions marked with the following
symbols:
WARNING!
Highlights a potentially hazardous condition/situation for the user and/or
product.
SUGGESTION
General suggestions and advice for operating the product.
Scan me on your phone camera to learn more about your product.
https://qr.careco.co.uk/ydElWEcckM
GETTING STARTED
CARTON CONTENTS
Item Number | Description | Quantity |
---|---|---|
1 | Senza Heated Cushion | 1 |
2 | Rechargeable Battery | 1 |
3 | Charging Cable | 1 |
Contact CareCo immediately if any of the listed contents are missing.
AT A GLANCE (CONTENTS)
HOW TO USE YOUR SENZA HEATED CUSHION
INSTALLING THE BATTERY
Insert the cushion’s power cable into the battery output jack.
Insert the battery into the cushion pouch
TURNING [ON] THE CUSHION
Press & hold the [ON/OFF] button for 3 seconds to turn [ON] the cushion.
The LED indicator will turn white.
SELECTING A HEAT SETTING
Whilst the cushion is [ON], press the [ON/OFF] button to select the desired
heat setting.
The LED indicator will change colour dependant on the heat setting.
HEAT SETTING | COLOUR INDICATOR |
---|---|
High | Red |
Medium | Blue |
Low | White |
TURNING [OFF] THE CUSHION
Press & hold the [ON/OFF] switch for 3 seconds to turn [OFF] the cushion
The LED indicator will turn [OFF]
SUGGESTION
Allow the cushion to cool down before storing.
AUTOMATED POWER [OFF] FUNCTION
The cushion will switch off automatically after 90 minutes.
Before switching [ON] the cushion again, allow the battery and cushion to cool
down to room temperature.
SUGGESTION
The cushion can take up to 30 minutes to reach optimum temperature.
USAGE TIME
Heat Setting | Colour Indicator | Operating Time |
---|---|---|
High | Red | 1.5 Hours |
Medium | Blue | 3-4 Hours |
Low | White | 5-6 Hours |
BATTERY & CHARGING
BATTERY INFORMATION
The battery is fitted with a smart LED indicator that indicates the battery’s
charge & charging status. When in use, the LED indicator will be steady and
display the battery remaining battery level.
Led Display | Battery Status |
---|---|
25% Battery Remaining |
50% Battery Remaining
75% Battery Remaining
100% Battery Remaining
When the charger is connected and powered [ON], the LED indicator will indicate the charging status.
LED Indicator | Charging Status |
---|---|
None | The battery is flat. |
Flashing | Charging |
Steady | Charged |
HOW TO CHARGE YOUR SENZA HEATED CUSHION
- Remove the battery from the battery pouch.
- Connect the charging cable to the battery input jack.
- Connect the charging cable to a USB mains adapter or socket.
- Charge for up to 6 hours.
- Disconnect the charger once charging is complete.
- Insert the battery into the pouch.
SUGGESTION
If the cushion has not been used for extended periods of time, the battery may
have discharged. In these instances, charge thebattery for up to 6 hours.
CLEANING AND STORAGE
CLEANING THE CUSHION
- Open the cushion cover by pulling the zip.
- Remove the cushion inlay.
- Hand-wash the cushion cover with lukewarm water and mild detergent.
- Wipe dry using a cloth.
SUGGESTION
Follow the care instructions on the cushions sewn-in label.
Avoid over-washing the cushion cover throughout its lifecycle.
STORING THE CUSHION
Do not place heavy objects on the cushion.
Store the cushion in a cool, dry place away from sources of heat.
WARNING!
Remove the battery from the cushion pouch before cleaning.
Wait until the cushion has dried completely before reinserting the cushion
components.
Do not power [ON] the cushion to dry the cover.
TROUBLESHOOTING
Issue | Possible Cause | Possible Remedy |
---|---|---|
NO POWER | The battery voltage is too low. | Charge the battery according to the |
instructions within this user manual.
| There is a loose connection.| Ensure the cushions connection plug is firmly
connected to the battery.
| The circuit breaker has tripped.| The cushion is equipped with a circuit
breaker to protect it from overheating.
If the circuit breaker has tripped, the cushion will no longer work. – Contact
CareCo.
WARNINGS & TECHNICAL INFORMATION
TECHNICAL SPECIFICATION
Rechargeable battery| lithium-ion battery 3.7 V/ 10000 mAh (tested as per
UN 38.3) watt-hour rating: 37 Wh
---|---
Input| 5V 2A
Output| 7.4V 2A
Power| 14W
Charging time| max. 6 hours
Operating time
(with fully charged battery)
| approx. 1.5 hours on highest heat level
Ambient temperature| +10 to +40 °C
| symbol indicates direct current
Symbols on the cushion inlay that must be observed:
| Read notes and instructions for use
---|---
| Not suitable for children under the age of 3
| Do not wash
| Do not iron
| Do not tumble dry
| Do not pierce with pins or anything similar
| Do not use when folded or crumpled
| Do not bleach
| Not suitable for dry cleaning
Symbols on the cushion cover that must be observed:
| Do not iron
---|---
| Do not iron
| Do not tumble dry
| Do not bleach
| Not suitable for dry cleaning
RECYCLING & DISPOSAL
The product, its packaging and the rechargeable battery supplied have been
manufactured from valuable materials that can be recycled.
Recycling reduces the amount of refuse and helps to preserve the environment.
Dispose of the packaging at a recycling point that sorts materials by type.
Make use of the local facilities provided for collecting paper, cardboard, and
lightweight packaging.
Devices as well as single-use and rechargeable batteries marked with this
symbol must not be disposed of along with household waste. You are legally
obliged to dispose of old devices separately from household refuse.
Electronic devices contain hazardous substances. If stored or disposed of
improperly, may cause harm to health and the environment.
Information about collection points where old devices can be disposed of free
of charge is available from your local authorities.
Flat single-use and rechargeable batteries must be handed in at a local
authority collection point or returned to a battery retailer.
Tape off the contacts of lithium single use/rechargeable batteries prior to
disposal.
Contact CareCo if further advice is needed regarding recycling & disposal.
INTENDED USE
This cushion is designed for home use. It is not suitable for use in
hospitals, clinics, etc.
This cushion is not a medical product.
GENERAL WARNINGS
- Avoid contact with moisture.
- Wait until the pillow cover has dried completely before using the cushion.
- Do not charge the battery in humid environments.
- Do not insert sharp objects into the cushion.
- Keep the cushion away from hot surfaces.
- Do not use the cushion if it is visibly damaged.
- Do not modify the cushion.
- Do not use sprays or aerosols near the cushion.
- Only use the cushion when it is unfolded.
- Store the cushion in a cool, dry place when it is not in use.
DANGER TO PACEMAKER USERS
Be aware that the electromagnetic fields emanating from this electric product
may, under certain circumstances, interfere with the functions of your
pacemaker.
The strength of these fields is however well below the applicable limits.
Therefore, ask your doctor and the manufacturer of the pacemaker for advice
before using this product.
DANGER TO CHILDREN AND PERSONS WHO CANNOT OPERATE A DEVICE
This device cannot be used by children aged 0-3 years.
Children aged 3-8 years may use this device when:
- Supervised by an adult.
- When the device is set to the lowest heat setting.
This product can be used by children aged 8+ and by persons with:
- Reduced physical, sensory, or mental capabilities.
- Lack of experience and/or knowledge, provided they are supervised.
- Have been trained in the safe use of the product.
- Understand the potential dangers. Children must not be allowed to play with the product.
Keep the packaging materials out of the reach of children. They pose several risks, including the risk of suffocation.
WARRANTY
If a component requires repair or replacement due to a specific manufacturing
or material defect within its warranty period, it will be repaired or replaced
free of charge by CareCo.
SENZA HEATED CUSHION: 1-YEAR LIMITED WARRANTY
Consumables are not covered under normal warranty circumstances unless they
have clearly suffered excessive wear or damage as a direct result of a
manufacturing defect.
The guarantee for the cushion is not transferable.
CareCo is not responsible if the cushion requires repair or replacement as a
direct result of:
- Changes or modifications made to the product that fall outside of the manufacturer’s specifications
- The product not being serviced or maintained according to the manufacturer’s recommendations contained in this user manual.
- Negligence, Accidental Damage, and Improper use
- Repairs attempted before CareCo have been notified
- The product being purposely damaged or mistreated
In the unlikely event that this product is recalled, CareCo will notify the
user.
Please ensure that your contact information is up to date.
Alternatively, please visit our website for any product alerts:
www.CareCo.co.uk
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