CareCo BD03010022 Senza Heated Cushion User Manual

June 14, 2024
CareCo

Instructions for use
BD03010022

BEFORE USE:

Before you begin using your cushion, please ensure you, and any persons that may assist you in its use, take the time to read, understand and follow the instructions given within this manual carefully.
We recommend that you keep this user manual in a safe place for future reference.
If you have any questions about use, maintenance, or safety, please contact CareCo.

Thank you for choosing CareCo.
CareCo (UK) Limited, 1 Turing Court, Great Notley, Braintree, CM77 7AT
www.CareCo.co.uk | Tel: 0333 015 5000
Visually impaired users can view this manual in PDF format at the following
URL: www.CareCo.co.uk

INTRODUCTION

The Senza Heated Cushion is the perfect accompaniment on a cold winters day or when you simply need to relax and unwind.
KEY DEFINITIONS
This user manual contains warnings and suggestions marked with the following symbols:

WARNING!
Highlights a potentially hazardous condition/situation for the user and/or product.
SUGGESTION
General suggestions and advice for operating the product.

Scan me on your phone camera to learn more about your product.

https://qr.careco.co.uk/ydElWEcckM

GETTING STARTED

CARTON CONTENTS

Item Number Description Quantity
1 Senza Heated Cushion 1
2 Rechargeable Battery 1
3 Charging Cable 1

Contact CareCo immediately if any of the listed contents are missing.
AT A GLANCE (CONTENTS)

HOW TO USE YOUR SENZA HEATED CUSHION

INSTALLING THE BATTERY
Insert the cushion’s power cable into the battery output jack.
Insert the battery into the cushion pouch
TURNING [ON] THE CUSHION
Press & hold the [ON/OFF] button for 3 seconds to turn [ON] the cushion.
The LED indicator will turn white.
SELECTING A HEAT SETTING
Whilst the cushion is [ON], press the [ON/OFF] button to select the desired heat setting.
The LED indicator will change colour dependant on the heat setting.

HEAT SETTING COLOUR INDICATOR
High Red
Medium Blue
Low White

TURNING [OFF] THE CUSHION
Press & hold the [ON/OFF] switch for 3 seconds to turn [OFF] the cushion
The LED indicator will turn [OFF]

SUGGESTION
Allow the cushion to cool down before storing.
AUTOMATED POWER [OFF] FUNCTION
The cushion will switch off automatically after 90 minutes.
Before switching [ON] the cushion again, allow the battery and cushion to cool down to room temperature.
SUGGESTION
The cushion can take up to 30 minutes to reach optimum temperature.
USAGE TIME

Heat Setting Colour Indicator Operating Time
High Red 1.5 Hours
Medium Blue 3-4 Hours
Low White 5-6 Hours

BATTERY & CHARGING

BATTERY INFORMATION
The battery is fitted with a smart LED indicator that indicates the battery’s charge & charging status. When in use, the LED indicator will be steady and display the battery remaining battery level.

Led Display Battery Status
25% Battery Remaining

50% Battery Remaining
75% Battery Remaining
100% Battery Remaining

When the charger is connected and powered [ON], the LED indicator will indicate the charging status.

LED Indicator Charging Status
None The battery is flat.
Flashing Charging
Steady Charged

HOW TO CHARGE YOUR SENZA HEATED CUSHION

  1. Remove the battery from the battery pouch.
  2. Connect the charging cable to the battery input jack.
  3. Connect the charging cable to a USB mains adapter or socket.
  4.  Charge for up to 6 hours.
  5. Disconnect the charger once charging is complete.
  6. Insert the battery into the pouch.

SUGGESTION
If the cushion has not been used for extended periods of time, the battery may have discharged. In these instances, charge thebattery for up to 6 hours.

CLEANING AND STORAGE

CLEANING THE CUSHION

  1. Open the cushion cover by pulling the zip.
  2. Remove the cushion inlay.
  3. Hand-wash the cushion cover with lukewarm water and mild detergent.
  4. Wipe dry using a cloth.

SUGGESTION
Follow the care instructions on the cushions sewn-in label.
Avoid over-washing the cushion cover throughout its lifecycle.

STORING THE CUSHION
Do not place heavy objects on the cushion.
Store the cushion in a cool, dry place away from sources of heat.
WARNING!
Remove the battery from the cushion pouch before cleaning.
Wait until the cushion has dried completely before reinserting the cushion components.
Do not power [ON] the cushion to dry the cover.

TROUBLESHOOTING

Issue Possible Cause Possible Remedy
NO POWER The battery voltage is too low. Charge the battery according to the

instructions within this user manual.
| There is a loose connection.| Ensure the cushions connection plug is firmly connected to the battery.
| The circuit breaker has tripped.| The cushion is equipped with a circuit breaker to protect it from overheating.
If the circuit breaker has tripped, the cushion will no longer work. – Contact CareCo.

WARNINGS & TECHNICAL INFORMATION
TECHNICAL SPECIFICATION

Rechargeable battery| lithium-ion battery 3.7 V/ 10000 mAh      (tested as per UN 38.3)        watt-hour rating: 37 Wh
---|---
 Input|   5V   2A
 Output|   7.4V  2A
Power| 14W
Charging time| max. 6 hours
Operating time

(with fully charged battery)

| approx. 1.5 hours on highest heat level
Ambient temperature| +10 to +40 °C
| symbol indicates direct current

Symbols on the cushion inlay that must be observed:

| Read notes and instructions for use
---|---
| Not suitable for children under the age of 3
| Do not wash
| Do not iron
| Do not tumble dry
| Do not pierce with pins  or anything similar
| Do not use when folded or crumpled
| Do not bleach
| Not suitable for dry cleaning

Symbols on the cushion cover that must be observed:

| Do not iron
---|---
| Do not iron
| Do not tumble dry
| Do not bleach
| Not suitable for dry cleaning

RECYCLING & DISPOSAL

The product, its packaging and the rechargeable battery supplied have been manufactured from valuable materials that can be recycled.
Recycling reduces the amount of refuse and helps to preserve the environment.
Dispose of the packaging at a recycling point that sorts materials by type. Make use of the local facilities provided for collecting paper, cardboard, and lightweight packaging.
Devices as well as single-use and rechargeable batteries marked with this symbol must not be disposed of along with household waste. You are legally obliged to dispose of old devices separately from household refuse.
Electronic devices contain hazardous substances. If stored or disposed of improperly, may cause harm to health and the environment.
Information about collection points where old devices can be disposed of free of charge is available from your local authorities.
Flat single-use and rechargeable batteries must be handed in at a local authority collection point or returned to a battery retailer.
Tape off the contacts of lithium single use/rechargeable batteries prior to disposal.
Contact CareCo if further advice is needed regarding recycling & disposal.

INTENDED USE

This cushion is designed for home use. It is not suitable for use in hospitals, clinics, etc.
This cushion is not a medical product.

GENERAL WARNINGS

  • Avoid contact with moisture.
  • Wait until the pillow cover has dried completely before using the cushion.
  •  Do not charge the battery in humid environments.
  • Do not insert sharp objects into the cushion.
  • Keep the cushion away from hot surfaces.
  • Do not use the cushion if it is visibly damaged.
  • Do not modify the cushion.
  • Do not use sprays or aerosols near the cushion.
  • Only use the cushion when it is unfolded.
  • Store the cushion in a cool, dry place when it is not in use.

DANGER TO PACEMAKER USERS
Be aware that the electromagnetic fields emanating from this electric product may, under certain circumstances, interfere with the functions of your pacemaker.
The strength of these fields is however well below the applicable limits.
Therefore, ask your doctor and the manufacturer of the pacemaker for advice before using this product.
DANGER TO CHILDREN AND PERSONS WHO CANNOT OPERATE A DEVICE

This device cannot be used by children aged 0-3 years.
Children aged 3-8 years may use this device when:

  • Supervised by an adult.
  • When the device is set to the lowest heat setting.

This product can be used by children aged 8+ and by persons with:

  • Reduced physical, sensory, or mental capabilities.
  •  Lack of experience and/or knowledge, provided they are supervised.
  • Have been trained in the safe use of the product.
  • Understand the potential dangers. Children must not be allowed to play with the product.

Keep the packaging materials out of the reach of children. They pose several risks, including the risk of suffocation.

WARRANTY

If a component requires repair or replacement due to a specific manufacturing or material defect within its warranty period, it will be repaired or replaced free of charge by CareCo.
SENZA HEATED CUSHION: 1-YEAR LIMITED WARRANTY
Consumables are not covered under normal warranty circumstances unless they have clearly suffered excessive wear or damage as a direct result of a manufacturing defect.
The guarantee for the cushion is not transferable.
CareCo is not responsible if the cushion requires repair or replacement as a direct result of:

  • Changes or modifications made to the product that fall outside of the manufacturer’s specifications
  • The product not being serviced or maintained according to the manufacturer’s recommendations contained in this user manual.
  •  Negligence, Accidental Damage, and Improper use
  • Repairs attempted before CareCo have been notified
  • The product being purposely damaged or mistreated

In the unlikely event that this product is recalled, CareCo will notify the user.
Please ensure that your contact information is up to date.
Alternatively, please visit our website for any product alerts: www.CareCo.co.uk

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals