Tenda MW5s AC1200 Whole Home Mesh WiFi System Installation Guide

Tenda MW5G AC1200 Whole Home Mesh WiFi System

Package contents

• Mesh5 x1
• Mesh3F x1
• 12V 1A Power adapter x 1
• 9V 1A Power adapter x 1
• Quick installation guide x1

Tips

• The MW5s consists of one Mesh5 and one or two Mesh3f. The Mesh5 is the primary node and is used to connect to a modem or an Ethernet jack, and the Mesh3f is the secondary node used to extend the Wi-Fi network of the primary node.
• Use the 12V 1A power adapter to connect to the primary node while the 9V 1A power adapter to the secondary node for better stability.

Install the Tenda Wi-Fi App

Download the Tenda WIFI App on your mobile device by searching for Tenda WIFI in App Store/Google Play or by scanning the QR code. Then, install the App.

Connect the primary node

1. Use the included Ethernet cable to connect a LAN port of your modem or the Ethernet jack to the WAN/LAN port of the primary node (A label is on its top panel).
2. Use the 12 V 1A power adapter to connect the primary node to a power source, and its LED indicator lights solid green. Wait for about 40 seconds. The system completes startup when the LED indicator blinks green.

Connecting the Mobile Device to the Primary Node

Go to the WIFI network list on your mobile device, select the SSID of the primary node, and enter its password. The SSID and password are specified on the bottom label of the primary node.

Connecting the Primary Node to the Internet

Run the Tenda WiFi App and follow the on-screen instructions to connect the primary node to the internet. After it is connected to the internet, its LED indicator should turn a solid green.

Connect the secondary node to the internet

1. For best performance, place the secondary node:

   • in an elevated, open position with coverage area of your existing nova WIFI network. This is approximately 20-30 feet or 6-9 meters between each node.
   • Keep your nodes away from electrical equipment with strong interference, such as microwave ovens, induction cookers and refrigerators

2. Use the 9V1A power adapter to connect the secondary node to a power source, and its LED indicator lights solid green. Wait for about 40 seconds. The secondary node is connecting to the primary node when its LED indicator blinks green.

3. When the secondary node is connected, the LED indicator on the secondary node shows as follows:

4. Solid green Good connection

5. Solid yellow Fair connection

6. Solid red Disconnected

7. If the LED indicator of the secondary node does not light solid green, relocate it according to step 1 in IV to get it better connected
   DONE

   • 10 access the internet:
   • Wired devices: Connect wired devices to the LAN ports of your nodes.
   • Wireless devices: Connect wireless devices to your Wi-Fi network using the SSID and password you set.
   • If you want to manage the network anytime, anywhere then access the App, tap and login to your account.

FAQ

1. How can I change my SSID and password?
2. Run the Tenda Wi-Fi App, tap Settings in the lower-right corner, tap Wireless Settings, change your SSID and passwords, and tap Save. After changing your SSID and password, you need to reconnect your mobile devices using the new SSID and password.
3. How can I remove a node from my Wi-Fi network?
4. Tap the node on the Tenda Wi-Fi App, tap.in the upper-right corner, and choose Delete Note: Removing operation restores the node to factory settings
5. Can I add another new set of node to expand my network coverage?
6. Yes. Run the Tenda Wi-Fi App, tap Settings in the lower-right corner, tap Add nova, and follow the on-screen instructions to add.
7. How to restore my network to factory settings?
8. With your nodes powered on, hold the RST button of your primary node down using a paper clip for about 6 seconds, release when the LED indicator blinks fast. Your network is reset successfully when the LED indicator lights solid on then blinks fast again. And all nodes are restored to factory settings.
9. My 2.4 GHz Wi-Fi-enabled devices, such as a home security camera, cannot connect to my nova Wi-Fi network. What should do?
10. (1) Connect your smart phone used for setup to your nova Wi-Fi network. (2) Run the Tenda Wi-Fi App, tap Settings, Smart Assistant, and Enable. Your smart phone connects to the 2.4 GHz Wi-Fi network. (3) Use the smart phone to set up your 2.4 GHz Wi-Fi-enabled device guided by the App of the device you would like to connect.

LED indicator description
After a node is powered on, the LED indicator lights solid green for about 40 seconds to complete startup. Then, the LED indicator lights one of the following colors:

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operations in the 5.15-5.25GHz band are restricted to indoor use only This equipment should be installed and operated with a minimum distance 20cm between the device and your body
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
(2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable
WARNING: The mains plug is used as disconnect device; the disconnect device shall remain readily operable.

Declaration of Conformity
Hereby, Shenzhen Tenda Technology Co., Ltd. declares that the radio equipment type Mesh5 is in compliance with Directive 2014/53/Eu The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download- cata-101.html

Operating Frequency:

• 2.4 GHz: EU/2400-2483.5MHz (CH1-CH13)
• 5 GHz: EU/5150-5250MHz (CH36-CH48)

EIRP Power (Max.):

• 2.4 GHz: 19.26 dBm
• 5 GHz: 22.68 dBm
• Software Version :   V1.0.0.X

Declaration of Conformity
Hereby, Shenzhen Tenda Technology Co., Ltd. declares that the radio equipment type Mesh3f is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download-cata-101.htm

Operating Frequency:

• 2.4 GHz: EU/2400-2483.5MHz (CH1-CH13)
• 5 GHz: EU/5150-5250MHz (CH36-CH48)

EIRP Power (Max.):

• 2.4 GHz: 19.26 dBm
• 5 GHz: 22.68 dBm

Caution:
Adapter Model: BN036-A12012E/BNO36-A12012B/ BN036-A12012U Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100-240 V AC, 50/60 Hz, O.4 A Output:12 V DC, 1A —:DC Voltage A.

Caution:
Adapter Model: BNO52-A09009U/BNO52-A09009E/ BNO52-AO9009B Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100-240 V AC, 50/60 Hz, 0.3A Output:9V DC, 1A -DC Voltage

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The device is for indoor usage only.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules.
This equipment should be installed and operated with minimum distance 20cm between the device and your body.

Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operating frequency: 2412-2462MHz, 5150-525OMHz

NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operating frequency: 2412-2462MHz, 5150-5250MHz 5725-5850MHz

NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Operating Environment

• Temperature: 0’C-40’C
• Humidity: (10-90)% RH, non-condensing

Tenda-MW5G-AC1200-Whole-Home-Mesh-WiFi-System-02

RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his production competent recycling organization or to the retailer when he buys new electrical or electronic equipment.

Technical Support
Shenzhen Tenda Technology Co., Ltd. 6-8 Floor, Tower E3, No. 1001, Zhong Shan yuan Road, Nanshan District, Shenzhen, China. 518052 USA hotline: 1-800-570-5892 Toll Free: Daily-9am to 6pm EST Canada hotline: 1-888-998-8966 Toll Free: Mon-Fri 9 am-6 pm PST Hong Kong hotline: 00852-81931998 Website: http://www.tendacn.com Email: support.nova@tenda.com.cn

Copyright
2018 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.

References

• Tenda US
• tendacn.com/en/service/download-cata-101.html

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