Godox X2TS TTL Wireless Flash Trigger Instruction Manual

June 14, 2024
Godox

Godox logo X2TS TTL Wireless Flash TriggerGodox X2TS TTL Wireless Flash
Trigger Instruction Manual

Foreword

Thanks for your purchase of this X2T-S wireless flash trigger.
This wireless flash trigger is suitable for using Sony cameras to control Godox flashes with X system e.g. camera flash, outdoor flash, and studio flash. It can also control Sony original speedlites with the coordination of X1R-S receiver. Featuring multichannel triggering, stable signal transmission, and sensitive reaction, it gives photographers unparalleled flexibility and control over their strobist setups.
The flash trigger applies to hotshoe-mounted Sony series cameras, as well as the cameras which have PC sync sockets.
With X2T-S wireless flash trigger, high speed synchronization is available for most of camera flashes in the market which support TTL. The max flash synchronization speed is up to 1/8000s .
: 1/8000s is achievable when the camera has a max camera shutter speed of 1/8000s.

Warning

Do not disassemble. Should repairs become necessary, this product must be sent to an authorized maintenance center.
Always keep this product dry. Do not use in rain or in damp conditions.
Keep out of reach of children.
Do not use the flash unit in the presence of flammable gas. In certain circumstance, please pay attention to the relevant warnings.
Do not leave or store the product if the ambient temperature reads over 50℃.
Turn off the flash trigger immediately in the event of malfunction.
**** Observe precautions when handling batteries

  • Use only batteries listed in this manual. Do not use old and new batteries or batteries of different types at the same time.
  • Read and follow all warnings and instructions provided by the manufacturer.
  • Batteries cannot be short-circuited or disassembled.
  • Do not put batteries into a fire or apply direct heat to them.
  • Do not attempt to insert batteries upside down or backwards.
  • Batteries are prone to leakage when fully discharged. To avoid damage to the product, be sure to remove batteries when the product is not used for a long time or when batteries run out of charge.
  • Should liquid from the batteries come into contact with skin or clothing, rinse immediately with fresh water.

Names of Parts

● BodyGodox X2TS TTL Wireless Flash Trigger - Names of
Parts Note: All the buttons have backlight, which is convenient for usage in dark environment.Godox X2TS TTL
Wireless Flash Trigger - Names of Parts 2 ● LCD PanelGodox X2TS TTL Wireless Flash Trigger - LCD
Panel

1. Channel (32)
2. Camera Connection
3. Modeling Lamp Master Control
4. High-Speed/Rear Curtain Sync
5. Sound
6. Battery Level Indication| 7. Group
8. Mode
9. Power
10. ZOOM Value
11. Version
---|---

Battery

AA alkaline batteries are recommended.

  • Installing Batteries
    As shown in the illustration, slide the battery compartment lid of the flash trigger and insert two AA batteries separately.

  • Battery Indication
    Check the battery level indication on the LCD panel to see the remaining battery level during the usage.

Battery Level Indication Meaning
3 grids Full
2 grids Middle
1 grid Low
Blank grid Low battery, please replace it.
Blinking < 2.5V The battery level is going to be used out immediately (please

replace new batteries, as low power leads to no flash or flash missing in case of long distance).

The battery indication only refers to AA alkaline batteries. As the voltage of Ni-MH battery tends to be low, please do not refer to this chart.

Setting the Flash Trigger

  • Power Switch
    Slide the Power Switch to ON, and the device is on and status indicator lamp will not reveal.
    Note: In order to avoid power consumption, turn off the transmitter when not in use.

  • Automatically Enter Power Saving Mode
    1. The system will automatically enter standby mode after stop operating the transmitter over 60 seconds. And the displays on the LCD panel disappear now.
    2. Press any button to wake up. If the flash trigger is attached to the hot shoe of Sony EOS camera, half press the camera shutter can also wake the system up.
    Note: If do not want to enter power saving mode, press the

    button to enter C.Fn custom settings and set STBY to OFF.

  • Power Switch of AF Assist Beam
    Slide the AF-assist beam switch to ON, and the AF lighting is allowed to output.
    When the camera cannot focus, the AF assist beam will turn on; when the camera can focus, the AF assist beam will turn off.
    Press the

    button to enter AF OPT to set the appropriate camera: MILC(Mirrorless Interchangeable-Lens Camera)/DSLR(Digital Single Lens Reflex Camera).

  • Channel Setting
    1. Short press the

    button and choose CH to set the channel value.
    2. Turn the select dial to choose the appropriate channel. The channel value will be confirmed after exiting the menu.
    3. This flash trigger contains 32 channels which can be changed from 1 to 32. Set the transmitter and the receiver to the same channel before usage.

  • Wireless ID Settings
    Change the wireless channels and wireless ID to avoid interference for it can only be triggered after the wireless IDs and channels of the master unit and the slave unit are set to the same.
    Press the

    button to enter C.Fn ID. Press the button to choose OFF channel expansion shutdown, and choose any figure from 01 to 99.
    Note: It can only be used when the slave units have the wireless ID settings functions. If they do not have, please set the ID to OFF.
    Mode Setting
    1. After pressing the group button to select one group, press the button and all the current group’s mode will be changed by the order of TTL/M/–.
    2. In normal situation, press the button to switch the multi-group mode to MULTI mode. Press the group selection button and then press the buttoncan set the MULTI mode to ON or OFF.

  • Output Value Settings
    In the M mode
    1. Press the group button to choose the group, turn the select dial, and the power output value will change from Min to 1/1 in 0.3 stop increments. Press the button to confirm the setting.
    2. Press button to choose all groups’ power output value, turn the select dial, and all groups’ power output value will change from Min to 1/1 in 0.3 stop increments. Press button again to confirm the setting.
    Note: Min. refers to the minimum value that can be set in M or Multi mode. The minimum value can be set to 1/128 0.3, 1/256 0.3, 1/128 0.1, 1/256 0.1, 3.0(0.1) and 2.0(0.1) according to C.Fn-Min.
    For most of camera flashes, the minimum output value is 1/128 and cannot be set to 1/256. However, the value can change to 1/256 when using in combination with Godox strong power flashes e.g. AD600, etc.

  • Flash Exposure Compensation Settings
    In the TTL mode
    Press the group button to choose the group, turn the select dial, and the FEC value will change from -3 to ~3 in 0.3 stop increments. Press the button to confirm the setting.

  • Multi Flash Settings (Output Value, Times and Frequency) 1. In the multi flash (TTL and M icon are not displayed).
    2. The three lines are separately displayed as power output value, Hz(flash frequency) and Times(flash times).
    3. Press the button and turn the Select Dial to change the power output value from Min. to 1/4 in integer stops.
    4. Press the button again and choose Hz to change flash frequency. Turn the select dial to change the setting value.
    5. Press the button again and choose Times to change flash times. Turn the select dial to change the setting value.
    6. Until all the amounts are set. Or during any value setting, short press the button to exit the setting status.
    7. In the multi flash setting submenu, short press the button to return to main menu when no values are blinking.
    Note: As flash times are restricted by flash output value and flash frequency, the flash times cannot surpass the upper value that permitted by the system. The times that transported to the receiver end are a real flash time, which is also related to the camera’s shutter setting.

  • Modeling Lamp Settings
    1. Long press the

    button for 2 seconds to control the ON/OFF of the modeling lamp.

  • ZOOM Value Settings
    Short press the

    button to enter the ZOOM menu. Short press the button and turn the select dial, and the ZOOM value will change from AUTO/24 to 200. Choose the desired value and back to the main menu.
    Note: The flash’s ZOOM should be set to Auto (A) mode before responding.

  • Shutter Sync Settings
    1. High-speed sync: short press the

    button to enter the SYNC menu. Choose high-speed sync icon and is displayed on the LCD panel.
    2. Second-curtain sync: press the MENU or shortcut Fn on Sony camera to enter Flash Mode and choose REAR flash . Then, set the camera shutter.

  • Buzz Settings
    Press the

    button to enter C.Fn BEEP and press the button. Choose ON to turn on the BEEP while OFF to turn off it. Press the button again to back to the main menu.

  • Sync Socket Settings
    1. Press the

    button to enter C.Fn SYNC and press the button to choose IN or OUT.
    Press the button again to back to the main menu.
    1.1 When choosing IN, this sync socket will enable X2T-S to trigger flash.
    1.2 When choosing OUT, this sync socket will send trigger signals to trigger other remote control and flash.

  • SHOOT Function Settings
    Press the

    button to enter C.Fn SHOOT.
    Press the button to choose one-shoot or multishoots, and press the

    button again to back to the main menu. **One-shoot:** When shooting, choose one-shoot. In the M and Multi mode, the master unit only sends triggering signals to the slave unit, which is suitable for one person photography for the advantage of power saving. **Multi-shoots:** When shooting, choose multi-shoots, and the master unit will send parameters and triggering signals to the slave unit, which is suitable for multi person photography. However, this function consumes power quickly. **APP:** Only send triggering signal when camera is shooting (control the flash’s parameters by smartphone APP).
  • C.Fn: Setting Custom Functions
    The following table lists the available and unavailable custom functions of this flash.

Custom Function| Function| Setting Signs| Settings and Description
---|---|---|---
SYNC| Shutter sync setting| | Front curtain
| High speed
BLUE.T.| Bluetooth status setting| OFF| Off
ON| On
BEEP| Beeper| ON| On
OFF| Off
ZOOM| ZOOM setting| 24| AUTO/24-200
SCAN| Scan the spare channel| OFF| Off
START| Start to find the spare channel
CH| Wireless| 01| 01-32
ID| Channel setting Wireless ID| OFF| Off
01-99| Choose any figure from 01-99 (the old version flashes cannot use this function temporarily)
PC SYNC| Sync cord jack| IN| Trigger X2T-S to fire flash
OUT| Output signal to trigger other remote control and flash
DELAY| Delay setting| OFF| Off
0.1ms-9.9ms| Set the firing delay in high-speed sync
SHOOT| | One-shoot| Only send triggering signals in the M & Multi mode when camera is shooting
| All-shoot| Send parameters and triggering signal when camera is shooting (suitable for multi person photography)
APP| APP| Only send triggering signal when camera is shooting (control the flash’s parameters by smartphone APP)
DIST| Triggering distance| 0-30m| 0-30m triggering
1-100m| 1-100m triggering
STEP| Power output value| 1/128(0.3)| The minimum output is 1/128(change in 0.3 step)
1/256(0.3)| The minimum output is 1/256(change in 0.3 step)
1/128(0.1)| The minimum output is 1/128(change in 0.1 step)
1/256(0.1)| The minimum output is 1/256(change in 0.1 step)
3.0(0.1)| The minimum output is 3.0(change in 0.1 step)
2.0(0.1)| The minimum output is 2.0(change in 0.1 step)
GROUP| Group| 5 (A-E)| 5 groups(A/B/C/D/E)
3 (A-C)| 3 groups(A/B/C)
STBY| Sleep| 60sec| 60 seconds
30min| 30 minutes
60min| 60 minutes
OFF| —
LIGHT| Backlighting time| 12sec| Auto off in 12 seconds
OFF| Always off
ON| Always lighting
LCD| Contrast ratio of LCD panel| -3-+3| The contrast ration can be set as integral number from -3 to +3
AF OPT| Appropriate camera models| MILC/DSLR| MILC (Mirrorless Interchangeable-Lens Camera) / DSLR(Digital Single Lens Reflex Camera) (MILC models: a9, a7RM3, a7M3, a7RM2, a7M2. To use AF focusing, a7RM2 and a7M2 cameras’ firmware needed to be over 4.0 version. )

Using the Flash Trigger

1. As a Wireless Camera Flash Trigger
Take TT685S as an example:
1.1 Turn off the camera and mount the transmitter on camera hotshoe. Then, power on the flash trigger and the camera.Godox X2TS TTL Wireless Flash
Trigger - Wireless Camera Flash Trigger1.2 Short press the

button to set channel, group, mode and parameters (refers to the contents of “Setting the Flash Trigger”).
1.3 Turn on the camera flash, press the < > wireless setting button and the <

wireless icon and slave unit icon will be displayed on the LCD panel. Press the button to set the same channel to the flash trigger, and press the button to set the same group to the flash trigger ( Note: please refer to the relevant instruction manual when setting the camera flashes of other models). 1.4 Press the camera shutter to trigger and the status lamp of the flash trigger turns red synchronously.

2. As a Wireless Outdoor Flash Trigger
Take AD600B as an example:
2.1 Turn off the camera and mount the transmitter on camera hotshoe. Then, power on the flash trigger and the camera.
2.2 Short press the

button to set channel, group, mode and parameters (refers to the contents of “Setting the Flash Trigger”). 2.3 Power on the outdoor flash and press the < >  wireless setting button and the < > wireless icon will be displayed on the LCD panel. Long press the <GR/CH> button to set the same channel to the flash trigger, and short press the < GR/CH> button to set the same group to the flash trigger ( Note: please refer to the relevant instruction manual when setting the oudoor flashes of other models).
2.4 Press the camera shutter to trigger and the status lamp of the flash trigger turns red synchronously.
3. As a Wireless Original Flash Trigger
Take HVL-F45RM as an example:
3.1 Turn off the camera and mount the transmitter on camera hotshoe. Then, power on the flash trigger and the camera.
3.2 Short press the button to set channel, group, mode and parameters (refers to the contents of “Setting the Flash Trigger”).
3.3 Attach the original flash to the X1R-S receiver. Press the button on the receiver to set the same channel to the flash trigger, and press the button to set the same group to the flash trigger ( Note: please refer to the relevant instruction manual when setting the original camera flashes).
3.4 Press the camera shutter to trigger. And the status lamp of the camera flash and the flash trigger both turn red synchronously.
Note: Sony original speedlights must be set to TTL mode regardless of X2T-S’s mode.Godox X2TS TTL Wireless Flash Trigger - Wireless Original Flash
Trigger 4. As a Wireless Studio Flash Trigger
Take GS400II as an example:
4.1 Turn off the camera and mount the transmitter on camera hotshoe. Then, power on the flash trigger and the camera.
Godox X2TS TTL Wireless Flash Trigger - Wireless Studio Flash
Trigger4.2 Short press the

button to set channel, group, mode and parameters (refers to the contents of “Setting the Flash Trigger”). 4.3 Connect the studio flash to power source and power it on. Synchronously press down the button and button and the < > wireless icon will be displayed on the LCD panel. Long press the button to set the same channel to the flash trigger, and short press the < GR/CH > button to set the same group to the flash trigger (Note: please refer to the relevant instruction manual when setting the studio flashes of other models). 4.4 Press the camera shutter to trigger. And the status lamp of the camera flash and the flash trigger both turn red synchronously. **Note:** As the studio flash’s minimum output value is 1/32, the output value of the flash trigger should be set to or over 1/32. As the studio flash do not have TTL and stroboscopic functions, the flash trigger should be set to M mode in triggering.

5. As a Wireless Shutter Release Trigger
Operation method:
5.1 Turn off the camera. Take a camera remote cable and insert one end into the camera’s shutter socket and the other end to the shutter release port of X1R-S to connect.
Power on the camera and the receiver.
5.2 Short press the

button to set channel, group, mode and parameters (refers to the contents of “Setting the Flash Trigger”).
5.3 Press the receiver’s button to set the same channel to the flash trigger, and press the button to set the same group to the flash trigger.
5.4 Half press the button to focus and full press the button to shoot. Release the button until the status lamp turns to red.

6. As a Flash Trigger with 3.5mm Sync Cord Jack
Operation method:
6.1 The connection method please refers to the contents of “As a Wireless Studio Flash Trigger” and “As a Wireless Shutter Release”.
6.2 Set the transmitter end’s sync cord jack as an output port. Operation: press the

button on the transmitter end to enter C.Fn settings. Then, set PC SYNC to OUT mode.
6.3 Press the shutter normally and the flashes will be controlled by sync cord jack’s signal.

7. Connect to Smartphone through Bluetooth
Using method:
7.1 Short press the

Button to enter BLUE.T. to open the Bluetooth. The Bluetooth ID will displayed under the ON.
7.2 Search“Godox Photo”in iPhone’s APP Store and download the APP. Or install the APP by scanning the QR Code with your smartphone.
7.3 Open the APP and choose .
7.4 Connect the transmitter to the responded Bluetooth ID and enter the password to match (the initial password is “000000”).

https://itunes.apple.com/us/app/godoxphoto/id1258982778

7.5 Full match and back to APP main interface.
7.6 When started the Bluetooth function, the Bluetooth icon will be displayed on the transmitter’s panel.
7.7 Set the channels of the slave flash and the transmitter to the same, and parameters e.g. slave flash mode, power value, modeling lamp and beep can be controlled on the APP of the smartphone.
7.8 Use the APP of the smartphone for shooting after setting all the parameters.
Note: When successfully connected the flash trigger and smartphone APP, the auto sleep of the flash trigger can be set to 30 min.

Compatible Smartphone Models

This flash trigger can be used on the following Smartphone models:
iPhone 6S iPhone 6S Plus iPhone 7 Plus iPhone 7 iPhone 8 Plus iPhone 8 iPhone 6 Plus iPhone 6 iPhone X
HUAWEI P9 HUAWEI P10 HUAWEI P10 Plus HUAWEI Mate 9 Pro HUAWEI Mate 9 HUAWEI Mate 10 Pro HUAWEI Mate 10 HUAWEI P20 HUAWEI P20 Pro
Samsung galaxy S8 Samsung galaxy Note8 Samsung galaxy S9

  1. This table only lists the tested Smartphone models, not all Smartphone. For the compatibility of other Smartphone models, a self-test is recommended.
  2. Rights to modify this table are retained.

Compatible Flash Models

● Compatible Flash Models

Transmitter Receiver Flash Note
X2T-S AD600 series/AD400 series/AD360II series AD200 series/ V860II

series/V850II V350S/TT685 series/ TT600 /TT350S QuickerII series/QTII/SK II series DP II series/GSII|
X1R-S| HVL-F32M/HVL-F43M/HVL-F60M/ HVL-F45RM/ F58AM/F42M V860S| As there are so many camera flashes in the market which are compatible with Sony speedlites, we do not test one by one.
XTR-16| AD360/AR400| The flashes with Godox wireless USB port
Quicker series/SK series/DP series/ GT/GS series/Smart flash series| Can only be triggered
XTR-16S| V860S
V850|

Note: The range of support functions: the functions that are both owned by X2T-S and flash.

●  The relationship of XT wireless system and X2 wireless system:

XT-16
( Code Switch)| | | | | | | |
---|---|---|---|---|---|---|---|---
X2
( Display Screen)| CH01| CH02| CH03| CH04| CH05| CH06| CH07| CH08
XT-16
( Code Switch)| | | | | | | |
X2
( Display Screen)| CH09| CH10| CH11| CH12| CH13| CH14| CH15| CH16

Compatible Camera Models

This flash trigger can be used on the following Sony series camera models:

a77 II
a77 a99
ILCE-6000L
a9
A7R
A7RII| A7M3
A7M2
A7RIII
a350
DSC-RX10
---|---

  1. This table only lists the tested camera models, not all Sony series cameras. For the compatibility of other camera models, a self-test is recommended.
  2. Rights to modify this table are retained.

Technical Data

Model X2T-S
Compatible cameras Sony cameras (TTL autoflash)

Support for the cameras that have PC sync socket.
Compatible smartphone (sync flash in M mode)| iphone, Huawei, Samsung(see the compatible smartphone models for details)
Power supply| 2*AA batteries
Flash Exposure Control
TTL autoflash| Yes
Manual flash| Yes
Stroboscopic flash| Yes
Function
High-speed sync| Yes
Flash exposure

compensation

| Yes, ±3 stops in 1/3 stop increments
Flash exposure lock| Yes
Focus assist| Yes
Beeper| Yes
Wireless shutter| Control the beeper by the flash trigger The receiver end can control the camera shooting through the 3.5mm sync cord jack
ZOOM setting| Adjust the ZOOM value by the transmitter
Firmware upgrade| Upgrade through the Type-C USB port
Memory function| Settings will be stored 2 seconds after last operation and recover after a restart
Model| X2T-S
---|---
Wireless Flash
Transmission range (approx.)| 0-100m
Built-in wireless| 2.4G
BT Frequency Range| 2402.0-2480.0MHz
Max. Transmitting Power| 5dbm
Modulation mode| MSK
Channel| 32
Wireless ID| 01-99
Group| 5
Other
Display| Large LCD panel, backlighting ON or OFF
Dimension/Weight| 72x70x58mm/90g
2.4G Wireless Frequency Range| 2413.0MHz-2465.0MHz
Max. Transmitting Power of 2.4G Wireless| 5dbm

  • Restore Factory Settings
    Hold the MODE button and power the flash trigger on, and all the parameters will restore the factory settings.

  • Firmware Upgrade
    This flash trigger supports firmware upgrade through the Type-CUSB port. Update information will be released on our official website.

  • USB connection line is not included in this product. As the USB port is a Type-C USB socket, please use Type-C USB connection line.

  • As the firmware upgrade needs the support of Godox G3 software, please  download and install the “Godox G3 firmware upgrade software” before upgrading. Then, choose the related firmware file.

Attentions

  1. Unable to trigger flash or camera shutter. Make sure batteries are installed correctly and Power Switch is turned on. Check if the transmitter and the receiver are set to the same channel, if the hotshoe mount or connection cable is well connected, or if the flash triggers are set to the correct mode.
  2. Camera shoots but does not focus. Check if the focus mode of the camera or lens is set to MF. If so, set it to AF.
  3. Signal disturbance or shooting interference. Change a different channel on the device.
  4. Operating distance limited or flash missing. Check if batteries are exhausted. If so, change them.

The Reason & Solution of Not Triggering in Godox 2.4G Wireless

  1. Disturbed by the 2.4G signal in outer environment (e.g. wireless base station, 2.4G wifi router, Bluetooth, etc.)
    → To adjust the channel CH setting on the flash trigger (add 10+ channels) and use the channel which is not disturbed. Or turn off the other 2.4G equipment in working.

  2. Please make sure that whether the flash has finished its recycle or caught up with the continuous shooting speed or not(the flash ready indicator is lighten) and the flash is not under the state of over-heat protection or other abnormal situation.
    → Please downgrade the flash power output. If the flash is in TTL mode, please try to change it to M mode(a preflash is needed in TTL mode).

  3. Whether the distance between the flash trigger and the flash is too close or not
    → Please turn on the “close distance wireless mode” on the flash trigger (<0.5m):
    → Please set the C.Fn-DIST to 0-30m.

  4. Whether the flash trigger and the receiver end equipment are in the low battery states or not
    → Please replace the battery(the flash trigger is recommended to use 1.5V disposable alkaline battery).

Caring for Flash Trigger

  • Avoid sudden drops. The device may fail to work after strong shocks, impacts, or excess stress.
  • Keep dry. The product isn’t water-proof. Malfunction, rust, and corrosion may occur and go beyond repair if soaked in water or exposed to high humidity.
  • Avoid sudden temperature changes. Condensation happens if sudden temperature changes such as the circumstance when taking the transceiver out of a building with higher temperature to outside in winter. Please put the transceiver in a handbag or plastic bag beforehand.
  • Keep away from strong magnetic field. The strong static or magnetic field produced by devices such as radio transmitters leads to malfunction.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause  undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirement.
The device can be used in portable exposure condition without restriction.

Warranty
Dear customers, as this warranty card is an important certificate to apply for our maintenance service, please fill in the following form in coordination with the seller and safekeep it. Thank you!

Product Information Model Product Code Number
Customer Information Name Contact Number

Address
Seller Information| Name
Contact Number
Address
Date of Sale
Note:

Note: This form shall be sealed by the seller

Applicable Products
The document applies to the products listed on the Product Maintenance lnformation (see below for further information). Other products or accessories (e.g. promotional items,giveaways and additional accessories attached,etc.) are notincluded in this warranty scope.
Warranty Period
The warranty period of products and accessories isimplemented according to the relevant Product Maintenancelnformation. The warranty period is calculated from the day(purchase date) when the product is bought for the first time,And the purchase date is considered as the date registered onthe warranty card when buying the product.

How to Get the Maintenance Service
If maintenance service is needed, you can directly contact the product distributor or authorized service institutions. You can also contact the Godox after-sale service call and we will offer you service. When applying for maintenance service, you should provide valid wananty card. If you cannot provide valid warranty card, we may offer you maintenance service once confirmed that the product or accessory is involved in the maintenance scope, but that shall not be considered as our obligation.

Inapplicable Cases
The guarantee and service offered by this document are not applicable in the following cases:

  1. The product or accessory has expired its warranty period;
  2. Breakage or damage caused by inappropriate usage, maintenance or preservation, such as improper packing, improper usage, improper plugging in/out external equipment, falling off or squeezing by external force, contacting or exposing to the improper temperature, solvent, acid, base, flooding and damp environments, etc;
  3. Breakage or damage caused by non-authorized institution or staff in the process of installation, maintenance, alternation, addition and detachment;
  4. The original identifying information of product or accessory is modified, alternated, or removed;
  5. No valid warranty card;
  6. Breakage or damage caused by using illegally authorized, nonstandard or non-public released software;
  7. Breakage or damage caused by force majeure or accident;
  8. Breakage or damage that could not be attributed to the product itself. Once met these situations above, you should seek solutions from the related responsible parties and Godox assumes no responsibility. The damage caused by parts, accessories and software that beyond the warranty period or scope is not included in our maintenance scope. The normal discoloration, abrasion and consumption are not the breakage within the maintenance scope.

Maintenance and Service Support Information
The warranty period and service types of products are implemented according to the following
Product Maintenance Information:

Product Type Name Maintenance Period(month) Warranty Service Type
Parts Circuit Board 12 Customer sends the product to designated site
Battery 3
Electrical parts e.g.battery charger, power cord, sync cable, etc. 12
Other Items Flash tube, modeling lamp, lamp body, lamp cover, lockingdevice,
package, etc. No Without warranty

Godox After-sale Service Call
0755-29609320-8062
705-X2TS00-07
QCPASS
GODOX Photo Equipment Co., Ltd.
Add: Building 2, Yaochuan Industrial Zone, Tangwei Community, Fuhai Street, Bao’an District,
Shenzhen, China Tel: +86-755-29609320(8062)
Fax: +86-755-25723423
E-mail: godox@godox.com
godox.com
Made in China

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