ELECOM M-SH20BB Series Bluetooth Mouse Ergonomic User Manual

Wireless Mouse
M-SH20BB series
User Manual
Compliant model: M-SH20BBS

Precautions

This manual describes the important precautions you should take for safe operation of this product.
Observe these precautions carefully to avoid personal injury, damage, fire, and other problems.
Meaning of symbols

WARNING
Failure to observe precautions carries the possibility of serious personal injury or death due to fire, electric shock, or other causes.
CAUTION
Failure to observe precautions may result in personal injury due to electric shock or other causes, and may damage other equipment.
Prohibited action
Mandatory action
Situation that needs attention
Notes and reference information

WARNING

If a foreign object (water, metal chips) enters this product, stop using immediately and remove the battery.
Continuing to use this product as it is may cause a fire or electric shock.
If this product behaves abnormally, such as by generating heat or smoke, or giving off strange smells, cease usage immediately and shut down the connected device.
After confirming that the product is not generating heat that will cause burns, remove the battery from the product. Afterwards, please contact your dealer.
Continuing to use the product as it is may cause a fire or electric shock.
Please do not drop or hit this product.
In the event that this product is damaged, cease usage immediately. Turn OFF the power and remove the battery from the mouse. Afterwards, please contact your dealer.
Fires or electric shocks may occur if this product is used when damaged.
Do not attempt to disassemble, modify or repair this product.
Doing so may cause a fire, electric shock, or product damage.
Malfunctions are not covered under warranty.
Do not put this product in fire.
Breakage may cause fire or injury.

CAUTION
Do not place this product in any of the following environments:
In a car exposed to sunlight or a place exposed to direct sunlight.
In a place that becomes hot, such as around a heater.

In a moist place or a place where condensation may occur.
In an uneven place or a place exposed to vibration.
In a place where a magnetic field is generated (such as near a magnet.)
In a dusty place.

This product does not have a waterproof structure. Use or store in a place not exposed to liquids such as water.
Any liquid such as rain, water spray, juice, coffee, steam, and sweat, may cause this product to breakdown.

Only use this mouse with PCs, smartphones, tablets, and video game systems.
Do not use this product with any device that may significantly be affected in the case of this product malfunctioning.
If this product is used on a transparent surface such as glass or a highly reflective surface such as a mirror, the optical sensor will not function correctly and the mouse cursor movement will become unstable.
Although the sensor light is not visible, please note that looking directly into the sensor may hurt your eyes.
When you no longer need to use this product and the battery, be sure to dispose of them in accordance with the local ordinances and laws of your area.

Battery

CAUTION
Please use either an AA alkaline battery, an AA manganese battery or an AA nickelmetal hydride rechargeable battery.
Remove the battery when you are not using this product for long periods of time.
Otherwise, this may cause leakage or malfunction.

Cleaning the Product
If the body of this product becomes dirty, wipe with a soft, dry cloth.
Using a volatile liquid such as paint thinner, benzene or alcohol may affect the material quality and/or discolor this product.
Please note the following for disinfection.
Gently soak a cleaning cloth, such as a microfiber cloth, in the disinfectant solution. Make sure there are no loose droplets and gently wipe the product using the cloth.
After wiping, dry thoroughly and wipe off any residual liquid.

• Do not spray any liquid onto the product directly. Doing so can cause electric malfunctions.

IMPORTANT

Do not spray any liquid onto the product directly.
Doing so can cause electric malfunctions.
Do not use organic solvents or ultraviolet lights.
Usage can result in deterioration of the housing components or paints, which can cause damage to the exterior.
We recommend the usage of disposable gloves.
When using any alcohol-based products, please check that it is appropriate for the specific purpose and that it is used properly.
Please note that in the event that damage or abnormal operation to the product is caused by the cleaning process, the customer will be fully responsible for the cost of repair.
We recommend that you disinfect your hands before and after using PCs and peripheral devices that are used by multiple people in order to prevent the spread of infection through the equipment.
Please turn off any connected devices.

• Please turn off connected devices when in sleep or hibernation mode.
• Please unplug the AC adapter and power cable from the power outlet.

Cautions for Wireless Equipment

This product is a wireless device that can use the entire 2.4 GHz band, and is able to avoid the mobile entity identification device range. The GFSK method is adopted as the radio wave method, and the interference distance is 10 m. The 2.4 GHz band is also used in medical devices, Bluetooth, and wireless LAN devices of the IEEE 802.11b/11g/11n standards. Before using this product, check that there are no other “radio stations”* operating nearby.

If electromagnetic interference occurs between this product and other “radio stations”*, move this product to another location or stop using this product.

• Other “radio stations” refer to industrial, scientific and medical devices using the 2.4 GHz band, the same as this product, other radio stations of this type, licensed radio station premises for a mobile object identification system that is used in factory production lines, certain non-licensed low power radio stations, and amateur radio stations.

WARNING
Do not use in equipment which may cause serious effects due to it malfunctioning. There are rare cases in which an external radio wave at the same frequency, or the radio wave emitted from a mobile phone, causes this product to malfunction, slow down, or fail to operate.
Do not use this product in places where radio wave usage is prohibited, such as hospitals. Radio waves of this product may affect electronic devices and medical devices (for example pacemakers).
Due to the possibility of hindering safe navigation of aircraft, use of wireless mouse in aircraft is prohibited by the Civil Aeronautics Act. Turn off the power of the wireless mouse before boarding and do not use after boarding.

• ELECOM is not liable for any accidents or any indirect or consequential damage incurred due to the failure of this product.

How to use

Items included in this package

The following are included in this package. Verify the package to ensure all items are accounted for prior to using this product. While every effort has been made to ensure proper packaging, in the event that any shortage or damage is discovered, please contact the retailer where the product was purchased.
Mouse × 1
AA alkaline battery for confirming operability × 1

It is pre-inserted in the mouse body. Please remove the battery insulating pull tab before use.

Name and function of each part

1. Left button
   To left click on your PC.

2. Right button
   To right click on your PC.

3. Wheel
   Rotate forward and backward or click like a button to operate your PC.

4. “Back” button
   Perform the “Back” function on the Web browser.

5. “Forward” button
   Perform the “Forward” function on the Web browser.You will need to install the “ELECOM Mouse Assistant for Mac” from our website to use the “Back” and “Forward” button on Mac. Please refer to “Install ELECOM Mouse Assistant”.

6. LED light
   During pairing standby state, the LED blinks.
   The LED will light up for a period of time when the mouse is switched ON.
   The LED will blink during use when the battery level is low.

7. Battery cover
   Remove this cover to replace the battery.

8. Optical sensor
   The LED will light up blue when the power is on.
   This sensor will detect mouse movements when you move the mouse.

• Please note that looking directly into the sensor light may hurt your eyes. 9. Pairing button
  Pair the mouse with your deviceʼs Bluetooth module or a Bluetooth adapter.

  10. Power switch/device selection switch
      Turn the mouse on or off and switch between connected devices.
      Please refer to “Switch connected device”.

  11. Battery storage compartment
      Holds the battery.

  12. Battery insulating tab
      Remove this tab before using.

Switch connected device

This product can be used to switch between two Bluetooth devices.
Switch between connected Bluetooth devices in the following way.
Switch when pairing

1. Slide the power switch/device selection switch to choose between “CH1” and “CH2”.
   The LED will light up for a period of time when the connected device is changed.When paired with only one device on either “CH1” or “CH2”, the existing connection will be lost when you switch to the unpaired channel.
   Switching back to the channel paired with a connected device will restore the connection.

2. Pair with the selected connected device.
   To pair, please refer to “How to use” → “Connecting and setting up the mouse” → (OS specific) → “2. Pairing with a PC”.

Switch during use

1. Slide the power switch/device selection switch to choose between “CH1” and “CH2”.
2. The LED will light up for a period of time when the connected device is changed.

When paired with only one device on either “CH1” or “CH2”, the existing connection will be lost when you switch to the unpaired channel.
Switching back to the channel paired with a connected device will restore the connection.

Connecting and setting up the mouse
Windows®

1. Turn the power ON

1. Remove the battery cover.
2. Remove the battery insulating tab.
3. Put the battery cover back on.
4. Slide the power switch/device selection switch on the bottom of the mouse to “CH1” or “CH2”.

The LED will light up for a period of time.

• When the battery level is running low, the LED will blink for a period of time.
  Power-saving mode
  When the mouse is left untouched for a fixed period of time while the power is ON, it automatically shifts to power-saving mode.
  The mouse returns from power-saving mode when it is moved.
• Mouse operation may be unstable for 2-3 seconds after returning from the powersaving mode.

Replacing the battery…

1. Remove the battery cover.
2. Remove the battery.
3. Insert the battery according to the instructions on the battery compartment.Ensure that the battery is inserted with the positive (+) and negative (-) terminals oriented correctly.
4. Put the battery cover back on.

2. Pairing with a PC
Pairing involves registering Bluetooth devices (in this case, this product and your device) with each other, and authorizing a connection between them.
This section covers Windows standard Bluetooth functions. Depending on your device or Bluetooth adaptor, unique Bluetooth functions may be used. Please read the respective manuals for each function.
Please carry out the pairing operation using your current mouse or touchpad on your device.
The following instructions are for Windows 11 (22H2).

1. Click on “Start” on the bottom of the screen and click on “Settings”.
   The “Settings” page will appear.

2. Click on “Bluetooth & devices”.
   The “Devices” page will appear.If “Bluetooth” is off, turn it on.

3. Click on “Add device”.

4. Slide the power switch/device selection switch to choose between connected devices.
   Please refer to “Switch connected device” to switch between connected devices.
   The selected connected Bluetooth device will be registered under your paired devices.

5. Click “Bluetooth”.

6. When the add device screen is displayed, hold down the pairing button on the underside for 3 seconds and then release.
   Pairing mode will be activated and the LED will blink.

7. Click on “ELECOM shellpha”.

8. When the message changes to “Your device is ready to go!”, click “Done”.

9. Pairing is complete when this product is added to “Bluetooth & devices” and the status is “Connected”.

You can now use the mouse.
By downloading and installing the “ELECOM Mouse Assistant” from our company website, functions such as button assignment function and presentation mode can be used. Please proceed to “Install ELECOM Mouse Assistant”.

Change the mouse pointer speed
Adjust the mouse pointer movement speed on your PC if the mouse pointer moves too fast or too slow.
■ For Windows 11

1. Click on “Start” on the bottom of the screen and click on “Settings”.
   The “Settings” page will appear.

2. Click on “Bluetooth & devices” and then “Mouse”.

3. Adjust the “Mouse pointer speed” slider bar to adjust the mouse pointer movement speed.

■ For Windows 10

1. Open “Mouse” properties.
   From the Start menu, click the Settings icon, select “Devices” → “Mouse”, then click “Additional mouse options” under “Related Settings”.

2. Select the “Pointer Options” tab.

3. Adjust the “Select a pointer speed” slider bar to adjust the mouse pointer movement speed.

Change the number of lines scrolled in one wheel turn

■ For Windows 11

1. Click on “Start” on the bottom of the screen and click on “Settings”. The “Settings” page will appear.
2. Click on “Bluetooth & devices” and then “Mouse”.3) Adjust the “Lines to scroll at a time” slider bar to adjust the number of lines per scroll.

■ For Windows 10

1. Open “Mouse” properties.
   From the Start menu, click the Settings icon, select “Devices” → “Mouse”, then click
   “Additional mouse options” under “Related Settings”.

2. Select the “Wheel” tab.

3. Change the value of “The following number of lines at a time” under “Roll the wheel one notch to scroll”

Mac
1.1  Turn the power ON

1. Remove the battery cover.
2. Remove the battery insulating tab.
3. Put the battery cover back on.
4. Slide the power switch/device selection switch on the bottom of the mouse to “CH1” or “CH2”.

The LED will light up for a period of time.

• When the battery level is running low, the LED will blink for a period of time.
  Power-saving mode
  When the mouse is left untouched for a fixed period of time while the power is ON, it automatically shifts to power-saving mode.
  The mouse returns from power-saving mode when it is moved.
• Mouse operation may be unstable for 2-3 seconds after returning from the powersaving mode.

Replacing the battery…

1. Remove the battery cover.
2. Remove the battery.
3. Insert the battery according to the instructions on the battery compartment.Ensure that the battery is inserted with the positive (+) and negative (-) terminals oriented correctly.
4. Put the battery cover back on.

2. Pairing with a PC
Pairing involves registering Bluetooth devices (in this case, this product and your device) with each other, and authorizing a connection between them.
This section covers macOS standard Bluetooth functions. Depending on your device or Bluetooth adaptor, unique Bluetooth functions may be used. Please read the respective manuals for each function.
Use your current mouse or the touchpad on your device to operate your device until pairing is complete.
The following instructions are for macOS Ventura (13.1).

1. From the Apple menu, click on “System Settings…”.
   The System Settings window will appear.

2. Click on “Bluetooth” to turn on “Bluetooth”.
   The “Bluetooth” system settings page will appear.

3. Slide the power switch/device selection switch to choose between connected devices.
   Please refer to “Switch connected device” to switch between connected devices.
   The selected connected Bluetooth device will be registered under your paired devices.

4. During the device search, hold down the pairing button on the underside for 3 seconds and then release.
   Pairing mode will be activated and the LED will blink.

5. When “ELECOM shellpha” is detected under “Nearby Devices”, click “Connect”.
   Pairing begins.

6. Pairing is complete when the status of “ELECOM shellpha” changes to “Connected”.

You can now use the mouse.
By downloading and installing the “ELECOM Mouse Assistant” from our company website, functions such as button assignment function and presentation mode can be used. Please proceed to “Install ELECOM Mouse Assistant”.

Change the mouse pointer speed
Adjust the mouse pointer movement speed on your PC if the mouse pointer moves too fast or too slow.

1. Click on “Mouse” under “System Settings”.
   The “Mouse” settings page will load up.

2. Adjust the “Tracking speed” slider to adjust the speed of the mouse pointer.Unchecking “Natural scrolling” will cause the scroll direction to be reversed.

iPhone, iPad

1. Turn the power ON

1. Remove the battery cover.
2. Remove the battery insulating tab.
3. Put the battery cover back on.
4. Slide the power switch/device selection switch on the bottom of the mouse to “CH1” or “CH2”.

The LED will light up for a period of time.

• When the battery level is running low, the LED will blink for a period of time.
  Power-saving mode
  When the mouse is left untouched for a fixed period of time while the power is ON, it automatically shifts to power-saving mode.
  The mouse returns from power-saving mode when it is moved.
• Mouse operation may be unstable for 2-3 seconds after returning from the power-saving mode.

Replacing the battery…

1. Remove the battery cover.
2. Remove the battery.
3. Insert the battery according to the instructions on the battery compartment.Ensure that the battery is inserted with the positive (+) and negative (-) terminals oriented correctly.
4. Put the battery cover back on.

2. Pairing with an iPad or an iPhone
Pairing involves registering Bluetooth devices (in this case, this product and an iPad or an iPhone) with each other, and authorizing a connection between them.
Tap to operate the iPad or iPhone device until pairing is complete.
The following instructions are for iPadOS Ver.16.11.

1. Tap on “Settings” from the home page.

2. Tap on “Bluetooth” to turn on the “Bluetooth”.

3. Slide the power switch/device selection switch to choose between connected devices.
   Please refer to “Switch connected device” to switch between connected devices.
   The selected connected Bluetooth device will be registered under your paired devices.

4. During the device search, hold down the pairing button on the underside for 3 seconds and then release.
   Pairing mode will be activated and the LED will blink.

5. Tap on “ELECOM shellpha” when it is detected under “DEVICES”.
   Pairing begins.

6. When the “Bluetooth Pairing Request” page loads, tap on “Pair”.

7. You can use the mouse when the status shows “Connected”You can now use the mouse.

Register custom actions to the buttons.
Only the 2 buttons and the wheel can be used under the initial settings.
Button 1: Single-Tap
Button 2: Secondary Click
Follow the steps below to assign all other button functions.

1. Turn ON AssistiveTouch.

1. Tap on “Accessibility” under “Settings”.
2. Tap on “Touch”.
3. Tap on “AssistiveTouch”.
4. Tap on “AssistiveTouch” to turn ON.

2. Assign custom actions to the buttons.

1. Tap on “Devices” under “POINTER DEVICES”.
2. Tap on “ELECOM shellpha”.
3. Tap on “Customize Additional Buttons…”.
4. When the “Customize Button” page loads, click on the button on the mouse to be added.* When adding “Button 3”.
5. A list of all assignable functions will load. Tap on the desired function to assign.

• When assigning “Screenshot” to “Button 3”. 6. A function is assigned to the button. To assign other buttons, repeat the steps above.When AssistiveTouch is OFF, the Custom Action function is disabled and only the initial right click, left click and wheel scroll functions may be used.

Android

1. Turn the power ON

1. Remove the battery cover.

2. Remove the battery insulating tab.

3. Put the battery cover back on.

4. Slide the power switch/device selection switch on the bottom of the mouse to “CH1” or “CH2”.

The LED will light up for a period of time.

• When the battery level is running low, the LED will blink for a period of time.
  Power-saving mode
  When the mouse is left untouched for a fixed period of time while the power is ON, it automatically shifts to power-saving mode.
  The mouse returns from power-saving mode when it is moved.
• Mouse operation may be unstable for 2-3 seconds after returning from the powersaving mode.

Replacing the battery…

1. Remove the battery cover.

2. Remove the battery.

3. Insert the battery according to the instructions on the battery compartment.Ensure that the battery is inserted with the positive (+) and negative (-) terminals oriented correctly.

4. Put the battery cover back on.

2. Pairing with an Android device.
Pairing involves registering Bluetooth devices (in this case, this product and an Android device) with each other, and authorizing a connection between them.
Tap to operate the Android device until pairing is complete.
Instructions for Galaxy Tab A7 Lite (Android 12) are as follows. There may be differences depending on the OS version or device.

1. Tap on “Settings”.

2. Tap on “Connections”.

3. Tap on “Bluetooth”.

4. Check that “Bluetooth” is enabled.
   If unavailable, tap to enable.

5. Slide the power switch/device selection switch to choose between connected devices.
   Please refer to “Switch connected device” to switch between connected devices.
   The selected connected Bluetooth device will be registered under your paired devices.

6. Hold down the pairing button at the bottom of the product for 3 seconds and then release.
   Pairing mode will be activated and the LED will blink.

7. Tap on “Scan”.

8. Tap on “ELECOM shellpha” under “Available devices”.
   

9. Tap on “Pair”.Pairing begins.

10. Pairing is complete when this product is added to “Paired devices” and the status is “Connected”.You can now use the mouse.

Chrome OS

1. Turn the power ON

1. Remove the battery cover.
2. Remove the battery insulating tab.
3. Put the battery cover back on.
4. Slide the power switch/device selection switch on the bottom of the mouse to “CH1” or “CH2”.

The LED will light up for a period of time.

• When the battery level is running low, the LED will blink for a period of time.
  Power-saving mode
  When the mouse is left untouched for a fixed period of time while the power is ON, it automatically shifts to power-saving mode.
  The mouse returns from power-saving mode when it is moved.
• Mouse operation may be unstable for 2-3 seconds after returning from the powersaving mode.

Replacing the battery…

1. Remove the battery cover.

2. Remove the battery.

3. Insert the battery according to the instructions on the battery compartment.Ensure that the battery is inserted with the positive (+) and negative (-) terminals oriented correctly.

4. Put the battery cover back on.

2. Pairing with a PC
Pairing involves registering Bluetooth devices (in this case, this product and your device) with each other, and authorizing a connection between them.
This section covers Chrome OS standard Bluetooth functions. Depending on your device, unique Bluetooth functions may be used. Please read the respective manuals for each function.
Use your current mouse or the touchpad on your device to operate your device until pairing is complete.
The following instructions are for Chrome OS (107.0.5304.110).

1. Click on the quick settings panel on the bottom right.

2. Click “Bluetooth”.
   If “Bluetooth” is off, turn it on.

3. Slide the power switch/device selection switch to choose between connected devices.
   Please refer to “Switch connected device” to switch between connected devices.
   The selected connected Bluetooth device will be registered under your paired devices.

4. Click on “Pair new device”.

5. During the device search, hold down the pairing button on the underside for 3 seconds and then release.
   Pairing mode will be activated and the LED will blink.

6. Click on “ELECOM shellpha”.
   Pairing begins.

7. “ELECOM shellpha connected” will be displayed at the bottom of the screen.Click “Bluetooth” like in step 2. Pairing is complete when “ELECOM shellpha” appears under “Currently connected”.You can now use the mouse.

Change the mouse pointer speed

Adjust the mouse pointer movement speed on your PC if the mouse pointer moves too fast or too slow.

1. Click on the quick settings panel on the bottom right.

2. Click on “Settings”.
   The settings page will appear.

3. Click on “Mouse and touchpad” under “Device”.

4. Adjust the “Mouse speed” slider to adjust the speed of the mouse pointer.

Install ELECOM Mouse Assistant

To use the function assignment function, fast scroll function and presentation mode with this product, the ELECOM Mouse Assistant must be installed.
“ELECOM Mouse Assistant” is a software that allows you to use the mouse more effectively.
Using ELECOM Mouse Assistant, users can set the functions they want to the unique buttons and use them to perform the operations they want.
■ Get ELECOM Mouse Assistant
Please visit our homepage below and download the latest version of the application.

The download page is here

Specifications

Compatible models| Windows OS, macOS, Chrome OS, Android, iOS and iPadOSbased devices that support Bluetooth® HOGP.
---|---
Supported OS| Windows 11, Windows 10, macOS Ventura (13), Chrome OS, iOS 16, iPadOS 16

• Update for each new version of the OS or the installation of a service pack might be required.
• Please see the table of supported devices for the latest information.
  Conformity standards| Bluetooth 5.0 Class2 / profile: HOGP (HID Over GATT Profile)
  Resolution| 2000 DPI
  Communication method| GFSK
  Radio frequency| 2.4 GHz
  Radio wave range| When used on magnetic surfaces such as metal desks: 3 m,
  When used on non-magnetic surfaces such as wooden desks: 10 m
• These values were obtained in ELECOM’s test environment and are not guaranteed.
  Sensor type| IR optical sensor
  LED color| Blue
  Buttons| 5 * including wheel button
  Number of wheels| 1
  Continuous operating time:| Approximately 638 hours
  Continuous standby time| Approximately 694 days
  Projected battery lifespan| Maximum duration approximately 18 months (estimated operating time when using alkaline battery)
• May vary depending on the usage conditions.
  Power source| Any 1 of AA alkaline battery, AA manganese battery or AA nickelmetal hydride rechargeable battery
  Rated voltage| 1.5 V
  Dimensions| Approximately W 80 × L 113 × H 48 mm
  (Approximately W 3.1 × L 4.4 × H 1.9 inch)
  Weight| Approximately 97 g / approximately 3.4 oz ( including battery)
  Approximately 75 g / approximately 2.6 oz ( excluding battery)
  Operating environment conditions| Temperature: 5 ℃ to 40 ℃ / 41 ℉ to 104 ℉, humidity: 90 % RH (without condensation)
  Storage environment conditions| Temperature: -10 ℃ to 60 ℃ / 14 ℉ to 140 ℉, humidity: 90 % RH (without condensation)
  Accessories| AA alkaline battery for confirming operability × 1

Troubleshooting

When disinfecting the mouse

IMPORTANT

Do not spray any liquid onto the product directly.
Doing so can cause electric malfunctions.
Never apply hot water.
Doing so can cause electric malfunctions.
Do not use organic solvents or ultraviolet lights.
Usage can result in deterioration of the housing components or paints, which can cause damage to the exterior.

We recommend the usage of disposable gloves.
Please unplug the USB connector from this product and the PC.
When using any alcohol-based products, please check that it is appropriate for the specific purpose and that it is used properly.
Please note that in the event that damage or abnormal operation to the product is caused by the cleaning process, the customer will be fully responsible for the cost of repair.
We recommend that you disinfect your hands before and after using PCs and peripheral devices that are used by multiple people in order to prevent the spread of infection through the equipment.
Gently soak a cleaning cloth, such as a microfiber cloth, in the disinfectant solution.
Make sure there are no loose droplets and gently wipe the product using the cloth.
After wiping, dry thoroughly and wipe off any residual liquid.

• Do not spray any liquid onto the product directly. Doing so can cause electric malfunctions.

When the mouse is not working properly
Try the following if the mouse operates abnormally or the connection is unstable.

1. Check that the mouse is turned ON.
2. Check that the battery is inserted correctly or that the battery is not depleted.
   The protective film may have been left on the battery. Remove the protective film from the battery before reinserting the battery.
   Ensure that the battery is inserted with the terminals in the right orientation.
   The mouse operation will become unstable when the battery is low. Refer to “Replacing the battery…” and replace with a new battery as soon as possible.
   The battery included with this product is only for confirming operability. The alkaline battery will discharge naturally during the distribution process of the product.

• Turning off the power when the mouse is not used for a long period of time can extend the battery life. 3. Check the Bluetooth connection.
  Check that the Bluetooth function or the Bluetooth adapter on your PC is turned on.
  Check pairing status to ensure that this product is paired correctly with your PC and that
  pairing has not been cancelled.

  4. Change the usage distance between the PC and the mouse.
     This wireless device uses the 2.4GHz band. Please use the mouse within range of the PC.
     Average radio wave range
     Non-magnetic surface (such as wooden desks): approximately 10 m
     Magnetic surface (such as steel desks): approximately 3 m

• These values were obtained in ELECOM’s test environment and are not guaranteed.
  The 2.4GHz band signal may be shorter depending on the environment you use it in.

  5. Reboot the PC.
     The mouse may become unstable depending on the PC. Please restart the PC.

  6. Please update your PCʼs OS to the latest version.
     The mouse may become unstable when the PC version is old. Please update your PCʼs OS to the latest version.

  7. Update the Bluetooth driver. (When using Windows® PC)
     The mouse may not work normally when the PCʼs Bluetooth driver is not the latest version.
     Check the manufacturer of the Bluetooth function installed on your PC and update the driver.

1. Right click “Start” and open “Device Manager”.2) Click “Bluetooth”.3) Check the manufacturer of the Bluetooth function installed on your PC.The following steps illustrate the procedure when the Bluetooth function is manufactured by Intel® Corporation.
   For other manufacturers or if you do not know the manufacturer, check the user manual of your PC or contact the manufacturer of your PC for instructions on how to update the Bluetooth driver.
2. Search for “Intel® Driver & Support Assistant” on your browser and download the installer from Intelʼs website.
3. Follow the instructions of the downloaded installer to install “Intel® Driver & Support Assistant”.
4. Click “Start” and then “All apps”.7) Click “Intel Driver & Support Assistant”.8) The Intel support page will automatically open on your browser and a list of drivers and software updates that can be used on your PC will be displayed.
5. Download “Intel® Wireless Bluetooth®” from the list if available.* The display on your browser may change depending on your PC environment and support page updates.
6. Follow the instructions of the downloaded installer to install the Bluetooth driver.
   With this, the Bluetooth driver is updated.

8. When using a USB Bluetooth receiver, change the connection on the receiver.
   Depending on the specifications of the PC’s USB port or USB hub, other USB 3.0 devices used simultaneously with the mouse may generate noise that can worsen the 2.4 GHz signal in the vicinity.
   Examples of USB devices that may degrade the 2.4 GHz band signal
   USB memory
   Hard disk or SSD
   Optical disk drive
   Card reader / writer
   LAN adapter
   Others, all devices communicating data with a PC via USB 3.0.

You may be able to improve the situation with the following method.
Connect the Bluetooth receiver to another USB port away from other USB3.0 devices that are in use simultaneously.Connect the Bluetooth receiver to a USB2.0 hub or to an extension cable.

Compliance status

Model: M-SH20BBS
www.elecom.co.jp/global/certification/

• China
• EU
• Korea
• Singapore
• Taiwan
• UK
• US
• Vietnam

Intellectual property rights

ELECOM CO., LTD. owns the copyright to this manual.
All products and company names on this product and the package are trademarks or registered trademarks of their respective owners.
Duplicating and transferring this document in part or whole is prohibited.
Windows is a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
macOS, macOS Ventura, iPadOS, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Chrome, Chrome OS and Android are trademarks of Google LLC.
The Bluetooth® wordmark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by ELECOM CO., LTD. is under license.

Support information

ELECOM CO., LTD.
Fushimimachi 4-1-1, Chuo-ku, Osaka City
Go to Global Site
Global Support
Please contact the shop where you purchased this product if you have any feedback or questions about the contents of this manual.
Specifications and external appearance of this product may be changed without prior notice for the purpose of product improvement.
ELECOM is not responsible for any damages to, or failure of other devices caused by using this product.
The images are for illustration purposes only and may differ from your actual product.
When exporting this product, check the export regulations for the country of origin.

A customer who purchases outside Japan should contact the local retailer in the country of purchase for enquiries. In “ELECOM CO., LTD. (Japan)”, no customer support is available for enquiries about purchases or usage in/from any countries other than Japan. Also, no foreign language other than Japanese is available. Replacements will be made under stipulation of the ELECOM warranty.

References

• ELECOM Global | エレコム株式会社
• ELECOM Mouse Assistant - ELECOM Global | エレコム株式会社
• Support| ELECOM GLOBAL

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