EYOOLD SATA IDE USB 3.0 to Adapter User Guide
- June 14, 2024
- EYOOLD
Table of Contents
User Guide
Frequently Asked Questions
About SATA/IDE to USB Adapter
1. Does this device require any drivers?
The plug-and-play function with “NDN” (No Drivers Needed) features works wonders with Windows and OSX saving you time and trouble, You just have to power ON the unit, and the system will detect a USB device connected and load the correct drivers for you.
2. Is it work with my Windows 8, 8.1, 10, 11, or Mac OS X (10.6 or newer)?
Yes, it will work correctly.
3. I don't see my hard drive in the list of drives in the Windows Explorer, but the drivers have been successfully installed. What should | do?
You will have to go to your Disk Management (Windows) or go to Disk Utility (Mac). Once in there, you should be able to determine if the hard drive is readable.
4. Works well with SATA drive, but not PATA/IDE, Why?
5. The system saw the drive in the device manager and disk management, but did not show in Windows Explorer, why?
Look in disk management in the physical disk section, In the box show the physical disk number, make sure the disk is not offline and there is a drive letter assigned to it, if not, put it online and select a drive letter to the device.
6. It didn't read my old external hard drive, why?
if other causes result in the inability to read the data, it is not the fault of the adapter. For example, if you are using Windows OS to read other OS drives the drive is encrypted, or the drive is password protected, or the drive is from another system under a different user name, and more.
7. Can see the drive but cannot see my data, where is my data is located?
The adapter only helps with getting your hard drive connected to your system at the hardware level, it is not able to know where your data is located. Please Google for help. Often for Windows 10, the data is located in the “username” folder under the user's main folder. For Windows 7 or older, it is often under the “Document and Setting” folder.
8. Can I connect the device to my USB 2.0 or USB 1.1 port?
Yes, the USB 3.0 connector is backward compatible with USB 2.0 and USB 1.1 ports, but it will run slower.
9. Why my old computer cannot boot and | took the drive out. | then connected it to the adapter and tried to retrieve the data using my new computer and it said: “Access denied”.
Due to security reasons built into your new computer, you do not have rights to the data on the old computer. You can access the data by taking ownership of the data so that you can get your data back. Search online for help with “take ownership of files or folders”. This has nothing to do with this adapter, it tells me the adapter is working correctly.
10. When | plug a drive into the adapter, it lists it as an unrecognized device or nothing happens, why is it happening?
- Try restarting your computer wait until your system is ready and try again. This will reset your USB port. Also never plug and unplug USB devices quickly as this will confuse the computer USB ports. 2) Check your connection SATA/IDE connection and make sure it is securely inserted.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>