Chromecast 4K With TV Media Streaming Device
Instructions

Set up Chromecast with Google TV and Voice Remote

Your Chromecast and the Google Home app walk you through the steps to set up your Chromecast with Google TV (HD) or Chromecast with Google TV (4K) and Chromecast Voice Remote.
If you set up your Chromecast with Google TV, you only need to pair your Chromecast Voice Remote.
If you want to set up a different device, you can find the instructions in Set up smart devices in the Google Home app.

What you need

• A Chromecast with Google TV and Chromecast Voice Remote
• A display device with an HDMI input, such as a high-definition television (HDTV)
• A mobile phone or tablet with the latest version of the Google Home app on Android or iOS (recommended)
  • It also must support a 5 GHz connection to set up Chromecast on a 5 GHz connection. Note: A WPA2-Enterprise network isn’t supported.
• A Google Account
  • Note: For best results, use a Gmail account.
• A secure wireless or Ethernet connection
  o If you use a wireless network, make sure you have the wireless network password handy.

Start with the TV and Chromecast remote

Note: Use the directional pad (D-pad) on the remote to navigate and select.

1. Turn on your TV.

2. Plug your Chromecast into an available HDMI input on your TV or other display device switch your TV to the HDMI input your Chromecast is plugged into.

3. Plug one end of the power adapter cable into your Chromecast and the other end into an open outlet.

4. If desired, connect your Chromecast to an Ethernet network.

5. Wait for the remote to pair.

6. In most cases, the remote pairs automatically. However, if the TV screen shows “Start pairing,” press and hold the “Back” and “Home” buttons on the remote until the light on the remote starts to pulse.
   Note: For more help, go to Troubleshoot the Chromecast Voice Remote.

7. Select the language you want to use.

Continue with your phone

1. When the TV screen shows instructions to set up with the Google Home app, open the Home app on your phone.
   o If you’ve never used the Google Home app before, tap Get started the Google Account you want to use with Chromecast Ok the home you want to use Next.
   o If you don’t have your phone handy, you can choose to complete the setup with the Voice Remote. Select Set up on TV instead and follow the instructions there.

2. Tap Set up Chromecast the home you want to use Next wait for the app to find your Chromecast.
   o If you can’t find “Set up Chromecast,” in the top left corner, tap Add Set up device New device the home you want to use Next.
   o Some phone settings can interfere with setup. For help, go to [Troubleshoot phone setup](https://support.google.com/chromecast/answer/10109990?hl=en

   troubleshoot-phone-setup&zippy=%2Ctroubleshoot-phone-setup).

3. Give the Home app permission to use your phone’s camera to scan the QR code on the TV screen scan the QR code wait for your Chromecast to connect.
   o You can enter the setup code manually in the Home app instead of scanning the QR code.

4. Follow the steps in the Google Home app until you reach “Setup here is finished,” then continue with the TV and remote.

Check the TV screen for the status of your remote. If your remote is set up, continue to Finish setup with the TV and remote.
If the screen has a message like “Control volume and power with your Chromecast remote,” you need to set up your remote manually. You can set it to control your TV, receiver, or soundbar.

1. Select Set up remote.
   o If you select Not now, you can set up the remote later in settings.

2. If you want to set up the volume button, select the device you use to play sound the brand of your device.

3. When the screen shows “You’ll hear music next,” make sure your sound device’s volume is on select Next to get the music.

4. When the music plays, point your Chromecast remote at the device and toggle the volume up and down.

5. Under “Do the volume buttons work?” select Yes or No, try again.
   o You must point your remote at the device for the volume buttons to work.
   o For some models, the remote can’t control volume on your device.

6. If you want to set up the power button, press the power button on the remote to turn off the TV wait 8 seconds turn the TV back on.

7. Under “Did your TV turn off and on again?” select Yes or No, try again.

8. If you want to set up the input button, on your remote, press the input button on the remote switch through all of your TV inputs.

9. If the input button works, make sure to switch back to the HDMI port your Chromecast is connected to.

10.  Under “Did the input button work?” select Yes or No, try again.
    o Note: For some models, the remote can’t control input on your TV.

11. The screen should show “Chromecast remote is ready.”

Finish setup with the TV and remote

1. Wait for the TV to install the apps you selected on your mobile device.
2. The TV screen should show “Welcome. Your Chromecast with Google TV is ready!” To go to the Home screen, select Start exploring.

Troubleshoot setup

Troubleshoot phone setup

• Android: Check Bluetooth and location settings.
  o Bluetooth: Open the Settings app tap Connected devices Connection preferences Bluetooth turn on Use Bluetooth.
  o Location: Open the Settings app tap Location turn on Use location tap Home allow the app to use your location.

• iPhone or iPad: Check Bluetooth, location, and app permission settings.
  o Bluetooth: Open the Settings app tap Bluetooth turn on Bluetooth.
  o Location: Open the Settings app tap Privacy Location services turn on Location services.
  o App permissions: Open the Settings app scroll to the apps section tap Google Home in “Allow Google Home to access,” turn on Location, Bluetooth, and Local Network.

If you still can’t continue setup with the Google Home app, you can use the voice remote. Hold down the “Back” button, then select the option to finish setup with the remote.

Basic troubleshooting steps

If setup still doesn’t work, try the following steps:

1. Reboot your Chromecast.
2. Unplug your router and plug it back in.
3. Factory reset your Chromecast.
4. Contact support.

You get the message “Please use Gmail account”
This message might appear during setup if you’re using a Google Workspace (formerly G Suite) account. A Gmail account is strongly recommended instead, as it allows personalization and ensures your Chromecast with Google TV can access your media services.
To dismiss the message, tap Ok. You can then decide to continue setup with the same account or start setup again with a new account.
Note: If you proceed with a Google Workspace account of which you’re not an administrator, some services such as app installation, YouTube, or parental controls might be unavailable or behave unexpectedly.
Important: Availability and performance of certain features, services, and applications are device- and network-dependent and might not be available in all areas. Subscription(s) might be required, and additional terms, conditions, or charges may apply.

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