ViewSonic VA2447-MHU Monitor User Guide

: June 14, 2024
: Viewsonic

Table of Contents

ViewSonic VA2447-MHU Monitor
Safety Precautions
Package Contents
Product Overview
Initial Setup
Making Connections
Using the Monitor
Specifications
Glossary
Troubleshooting
Maintenance
Regulatory and Service Information
Copyright Information
Limited Warranty
- Mexico Limited Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ViewSonic VA2447-MHU Monitor

ViewSonic-VA2447-MHU-Monitor-PRO

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our website at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.

Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

Safety Precautions

Please read the following Safety Precautions before you start using the device.

Keep this user guide in a safe place for later reference.
Read all warnings and follow all instructions.
Sit at least 18″ (45 cm) away from the device.
Allow at least 4″ (10 cm) clearance around the device to ensure proper ventilation.
Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
Avoid exposing the device to direct sunlight or other sources of sustained heat.
Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
Use a soft, dry cloth to clean the external housing. For more information, refer to the “Maintenance” section of this manual.
Avoid touching the screen, as oil may collect on the screen if you touch it.
Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen.
Do not place the device on cloth or other materials that may be placed between the product and supporting furniture.
When moving the device, be careful not to drop or bump the device on anything.
Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
Do not place any heavy objects on the device or connection cables.
Always use cabinets, stands, or installation methods recommended by the manufacturer of the device set.
Always use furniture that can safely support the device.
Always ensure the device is not overhanging the edge of the supporting furniture.
Do not place the device on tall furniture, such as cupboards or bookcases, without anchoring both the furniture and the device to a suitable support.
Always educate children about the dangers of climbing on furniture to reach the device or related equipment.
Do not place items that might tempt children to climb, such as toys and remote controls, on the top of the device or furniture on which the product is placed.
If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
When connecting to a power outlet, Do not remove the grounding prong. Please ensure grounding prongs are never removed.
Always route and manage cords and cables connected to your device so they cannot be tripped over, pulled, or grabbed.
Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
Disconnect the power plug from the power outlet if the device is not being used for a long period of time.
Please confirm the distribution system installed in the building. The system should provide a circuit breaker rated at 120/240V, 20A.
Only use attachments/accessories, such as carts, stands, tripods, brackets or tables, specified by the manufacturer.
When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
- if the power-supply cord or plug is damaged.
- if liquid is spilled onto or objects fall into the unit.
- if the unit is exposed to rain or moisture.
- if the unit does not operate normally or has been dropped.
When using ear-/headphones, adjust the volume to appropriate levels, or hearing damage may result.
Fastening the display to a wall or fixed object using cordage or other restraining devices can help support the weight of the display in order to prevent the display from falling over.
Hole pattern (W x H)| Interface Pad (W x H x D)| Pad Hole| Screw Specification & Quantity
---|---|---|---
100 x 100 mm| 115 x 115 x 2.6 mm| Ø 5 mm| M4 x 10 mm 4 pieces

NOTE:

Restraining device/cordage should be able to withstand 100N force.
Make sure the cordage is straightened, and any slack is removed. The back of the device shall face the wall to ensure the device cannot tilt under external force.
Make sure the display does not tilt under external force at any height and rotation angle of the device.
If the existing display is going to be retained and relocated, the same considerations as above should be applied.

Package Contents

Monitor
Power cord
Video cable
Quick start guide
NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Product Overview

Front and Rear View $ViewSonic-VA2447-MHU-Monitor- $2$$

I/O Ports $ViewSonic-VA2447-MHU-Monitor- $3$$

NOTE: For more information about the key and its functions, refer to “Hot Keys” on page 18.

Initial Setup

Installing the Stand $ViewSonic-VA2447-MHU-Monitor- $6$$

NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.

Wall Mounting
NOTE: Only use UL-certified wall mount kits.

Refer to the table below for the standard dimensions for wall mount kits.

Maximum Loading| Hole pattern (W x H)| Interface Pad (W x H x D)| Pad Hole| Screw Specification & Quantity
---|---|---|---|---
14 kg| 100 x 100 mm| 115 x 115 x 2.6 mm| Ø 5 mm| M4 x 10 mm 4 pieces

NOTE: Wall mount kits are sold separately. To obtain a wall mounting kit, contact ViewSonic® or your local dealer.

Turn off the device and disconnect all cables.
Place the device on a flat, stable surface with the screen facing down.
Remove the monitor stand. $ViewSonic-VA2447-MHU-Monitor- $8$$
Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm).
Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.

Using the Security Slot
To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over. Below is an example of setting up a security slot locking device on a table . $ViewSonic-VA2447-MHU-Monitor- $9$$

Making Connections

This section guides you on how to connect the monitor with other equipment.

Connecting to Power

Connect the power cord to the AC IN jack at the rear of the device.
Connect the power cord plug to a power outlet. $ViewSonic-VA2447-MHU-Monitor- $10$$

Connecting External Devices $ViewSonic-VA2447-MHU-Monitor- $11$$ $ViewSonic-VA2447-MHU-Monitor- $12$$

Using the Monitor

Adjusting the Viewing Angle

Tilt Angle Adjustment
Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20 ˚). $ViewSonic-VA2447-MHU-Monitor- $13$$
NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.

Turning the Device On/Off

Plug the power cord into a power outlet.
Press the Power button to turn on the monitor.
To turn the monitor off, press the Power button again.

NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.

Using the Control Panel Keys
Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings.

Quick Menu
Press the 1 key to activate the Quick Menu.
NOTE: Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.
Hot Keys
When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. $ViewSonic-VA2447-MHU-Monitor- $18$$ $ViewSonic-VA2447-MHU-Monitor- $19$$

Configuring the Settings

General Operations

1. Press the 2/3/4 key to display the On-Screen Display (OSD) Menu.
2. Press the 1 or 2 key to select the main menu. Then press the 3 key to enter the selected menu.
3. Press the 1 or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu.
4. Press the 1 or 2 key to adjust/select the setting. Then press the 3 key to confirm.

NOTE: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide to select the option or make adjustments.

5. Press the 4 key to return to the previous screen.

NOTE: To exit the OSD Menu, press the 5 key.

On-Screen Display (OSD) Menu Tree**
Main Menu| Sub-menu| Menu Option
---|---|---
Input Select| D-SUB|
HDMI
Type C
Audio Adjust| Volume| On| (-/+, 0~100)|
Mute|
Audio Input| HDMI/Type C
Audio In (for D-SUB input)
ViewMode| Standard| |
Game
Movie
Web
Text
MAC
Mono
Color Adjust| Contrast/Brightness| Contrast| (-/+, 0~100)|
Brightness| (-/+, 0~100)
Color Temperature| sRGB|
Bluish
Cool
Native
Warm
User Color| Red| (-/+, 0~100)
Green| (-/+, 0~100)
Blue| (-/+, 0~100)
Color Space (for Digital only)| Auto|
RGB
YUV
Color Range (for Digital only)| Auto
Full Range
Limited Range
Main Menu| Sub-menu| Menu Option
---|---|---
Manual Image Adjust| Auto Image Adjust (for D-Sub only)| |
Horizontal Size (for D-Sub only)| (-/+, 0~100)
H./V. Position (for D-Sub only)| Horizontal Position| (-/+, 0~100)
Vertical Position| (-/+, 0~100)
Fine Tune (for D-Sub only)| (-/+, 0~100)|
Sharpness| (-/+, 0/25/50/75/100)
Blue Light Filter| (-/+, 0~100)
Aspect Ratio| 4:3
5:4
16:9
16:10
Overscan| On
Off
Advanced DCR| (-/+, 0/25/50/75/100)
Response Time| Standard
Advanced
Ultra Fast
Main Menu| Sub-menu| Menu Option
---|---|---
Setup Menu| Language Select| English|
Français
Deutsch
Español
Italiano
Suomi
Svenska
Русский
Türkçe
Česká
日本語
한국어
繁體中文
简体中文
AMD FreeSync (for Digital only)| On
Off
Resolution Notice| On
Off
Information
OSD Timeout| (-/+, 5/15/30/60)
OSD Background| On
Off
Power Indicator| On
Off
Auto Power Off| On
Off
Main Menu| Sub-menu| Menu Option
---|---|---
Setup Menu**| USB Charging| Always On|
Off while Power

Saving

Specifications

Item	Category	Specifications
LCD	Type	Color a-Si, TFT Active Matrix, 1920 x 1080 LCD;

0.2745 (H)mm x 0.2745 (V)mm pixel pitch

D-SUB: fh24~86 kHz, fv:48~75 Hz

TMDS digital (100 Ω)

HDMI (1.4): fh24~86 kHz, fv:48~75 Hz

Type C: fh24~86 kHz, fv:48~75 Hz

• 1680 x 1050 @ 60Hz

• 1600 x 1200 @ 60Hz

• 1600 x 900 @ 60Hz

• 1440 x 900 @ 60, 75Hz

• 1440 x 576 @ 50Hz

• 1400 x 1050 @ 60, 75Hz

• 1366 x 768 @ 60Hz

• 1360 x 768 @ 60Hz

• 1280 x 1024 @ 50, 60, 75Hz

• 1280 x 960 @ 50, 60, 75Hz

• 1280 x 800 @ 60, 75Hz

• 1280 x 768 @ 50, 60, 75Hz

• 1280 x 720 @ 50, 60Hz

• 1152 x 900 @ 66Hz

• 1152 x 870 @ 75Hz

• 1152 x 864 @ 60, 75Hz

• 1024 x 768 @ 50, 60, 70, 72, 75Hz

• 1024 x 600 @ 60Hz

• 848 x 480 @ 60Hz

• 832 x 624 @ 75Hz

• 800 x 600 @ 56, 60, 72, 75Hz

• 720 x 576 @ 50Hz

• 720 x 480 @ 60Hz

• 720 x 400 @ 70Hz

• 640 x 480 @ 50, 60, 66, 72, 75Hz

• 640 x 400 @ 60, 70Hz

• 640 x 350 @ 70Hz

Power Adapter 2| Input Voltage| AC 100-240V, 50/60Hz (auto switch)
Item| Category| Specifications
---|---|---
Display Area| Full Scan (H x V)| 527.04 x 296.46 mm (20.75” x 11.67”)
Operating conditions| Temperature| 0° C to 40° C (32° F to 104° F)
Humidity| 20% to 90% (non-condensing)
Altitude| 16,404 feet (5 km)
Storage conditions| Temperature| -20° C to 60° C (-4° F to 140° F)
Humidity| 5% to 90% (non-condensing)
Altitude| 40,000 feet (12.1 km)
Physical Dimensions| (W x H x D)| 539.5 x 402.7 x 205.5 mm (21.2” x 15.9” x 8.1”)
Wall Mount| Dimensions| 100 x 100 mm
Weight| Physical| 3.3 kg (6.3 lbs)
Power saving modes| On 3| 26W without audio (Typical) 28W with 50% audio (Typical)
Off| < 0.3W

Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
Please use the power adapter from ViewSonic® or an authorized source only.
The test condition follows EEI standards.

Glossary

This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order.
NOTE: Some terms may not be applicable to your monitor.

A
- Advanced DCR
  Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
- Audio Adjust
  Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
- Auto Detect
  If the current input source has no signal, the monitor will automatically switch to the next input option. This function, on some models, is disabled by default.
- Auto Image Adjust
  Automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion.
B
- Blue Light Filter
  Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
- Brightness
  Adjusts background black levels of the screen image.
C
- Color Adjust
  Provides several color adjustment modes, to help adjust the color settings to fit the user’s needs.
- Color Space
  Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
- Color Temperature
  Allows users to select specific color temperature settings to further customize their viewing experience. Panel Default| Panel Original Status
  ---|---
  sRGB| Standard color space used for the Windows system.
  Bluish| Set the color temperature to 9300K.
  Cool| Set the color temperature to 7500K.
  Native| Default color temperature. Recommended for general use.
  Warm| Set the color temperature to 5000K.
- Contrast
  Adjusts the difference between the image background (black level) and the\ foreground (white level).
E
- Energy Saving
  Conserve power when in use and power off after in standby mode for three (3) minutes.
  NOTE: When Energy Saving is On, Auto Power Off, ViewMode, and Advanced DCR will be disabled.
I
- Information
  Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resolution is 1024 x 768 and the refresh rate is 60Hz.
- Input Select
  Toggles between the various input options that are available for the monitor.1
M
- Manual Image Adjust
  Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments.
- Memory Recall
  Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual.
  NOTE:
- (Exception) This control does not affect changes made in the “Language Select” or “Power Lock” setting.
- Memory Recall is the default as-shipped display configuration and settings. Memory Recall is the setting in which the product qualifies for ENERGY STAR®. Any changes to default as-shipped display configuration and settings would change the energy consumption and may increase energy consumption beyond the limits required for ENERGY STAR® qualification, as applicable. ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy-efficient products and practices.
O
- Overscan
  Refers to a cropped image on your monitor’s screen. A setting on your monitor zooms in on movie content, so that you cannot see the outermost edges of the film.
P
- Power Button
  Under the Power Button option users can choose from “Power Off” and “Screen Off” to determine what happens when the user presses the Power Button on the monitor.
- Power Off
  Pressing the Power Button will power off the monitor as normal. This is the default operation.
- Screen Off
  Pressing the Power Button will only turn off the backlight/screen. Therefore, the monitor sequence will not be changed when using multiple extended monitors via DisplayPort/HDMI.
R
- Recall
  Resets the ViewMode monitor settings.
- Resolution Notice
  The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution.
- Response Time
  Adjusts the response time, creating smooth images without streaking, blurring, or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports or action movies.
S
- Setup Menu
  Adjusts On-Screen Display (OSD) Menu settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.
- Sharpness
  Adjusts the picture quality of the monitor.
V
- ViewMode
  ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

Troubleshooting

This section describes some common problems that you may experience when using the monitor.

Problem or Issue	Possible Solutions
No power	• Make sure you have turned on the monitor by pressing the

Power button.

• Make sure the power cord is properly and securely connected to the monitor and power outlet.

• Plug another electrical device into the power outlet to verify that the outlet is supplying power.

Power is On, but no image appears on screen| • Make sure the video cable connecting the monitor to the computer is properly and securely connected.

• Adjust the brightness and contrast settings.

• Make sure the correct input source is selected.

Wrong or abnormal colors| • If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected. Loose or broken pins

in the cable connector could cause an improper connection.

• Connect the monitor to another computer.

• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Screen image is too light or dark| • Adjust brightness and contrast settings via the OSD menu.