AV Access U2EX60 USB Extender Instructions

June 14, 2024
AV Access

AV Access U2EX60 USB Extender Instructions

Troubleshooting

What can I do if the USB connection can’t work?

  • Check if you have plugged in the transmitter with the included power adapter.
  • Try connecting the transmitter to another USB port on your PC.
  • Check if the “Power” LED indicators (on both the transmitter and the receiver) are in normal status (solid on). If not, please check if you have connected the Cat cable properly.
  • Try connecting the USB devices to the PC directly without using the USB extender. Then check if the USB connection works.

What can I do if the USB connection suddenly stops working?

  • Try re-plugging the USB cable between the transmitter and your PC.
  • Try re-plugging in the transmitter with the included power adapter.
  • Try connecting the USB devices to the PC directly without using the USB extender. Then check if the USB connection works.

What can I do if the “Power” LED indicator is o?

  • Use a new Cat cable, or check if your cable meets the standard. It is recommended to use a Cat5E/6/6A/7 cable,  instead of Cat5 or at cable.
  • Check if the total length of your cable is within 80m/260ft.
  • Check if the connectors at both ends of the cable meet the IEEE T568B standard.
  • Try crimping your Cat cable connectors according to the IEEE T568B standard.
  • If you need to use patch cables at both ends, the length should be as short as possible, no more than 5m/16ft.  Please note that the total length of the patch cables and the Cat cable should not be over 80m/260ft

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References

Read User Manual Online (PDF format)

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