SUNOVA SOLAR Sunova-eFox Series Energy Storage System User Manual
- June 14, 2024
- SUNOVA SOLAR
Table of Contents
Sunova-eFox Series Energy Storage System
Sunova-eFox Off-Grid Energy Storage System
The Sunova-eFox Off-Grid Energy Storage System is a versatile
system that can connect with solar panels, grid (or generator), and
load. It features a built-in lithium battery, hybrid inverter, and
energy management system. The system offers four working modes: SOL
(Solar first), UEI (Utility first), SBU (Solar-Battery-Utility),
and SUB (Solar-Utility-Battery).
Operation Modes
The system has the following operation modes:
Mode | Definition |
---|---|
SOL (Solar first) | Solar energy provides power to the loads as first |
priority.
UEI (Utility first)| Utility grid will provide power to the loads as first
priority.
SBU (Solar-Battery-Utility)| Solar energy provides power to the loads as first
priority. If
PV power is less than consumption and battery capacity is low, the
grid supplies power to the load.
SUB (Solar-Utility-Battery)| Solar energy provides power to the loads as first
priority. If
PV power is less than consumption and battery capacity is low, the
grid supplies power to the load.
Components
After unpacking the package, please inspect the components based
on the table below:
NO. | Pictures | Description | Quantity |
---|---|---|---|
1 | Picture 1 | Description 1 | 1 |
2 | Picture 2 | Description 2 | 1 |
3 | Picture 3 | Description 3 | 1 |
Sunova-eFox Off-Grid
Energy Storage System
Sunova-eFox-35E Sunova-eFox-50E
User Manual
www.sunova-solar.com
VersionEN V2.0
Sunova-eFox Series
Copyright
This user manual’s copyright belongs to original manufacturer. Any unit or
individual shall not reproduce or partially reproduce the contents of this
manual without permission, and shall not convert or distribute in any form or
means. Manufacturer reserves the copyright, and owns the power of
interpretation. All information may be changed or updated without notice,
please understand.
01
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Sunova-eFox Series
Preface
Sunova-eFox Series Energy Storage System is a multi-functional power supply
device designed to comprehensively use for residential and commercial
projects. With built-in lithium battery, this system can provide uninterrupted
and stable power supply, and ensure the normal use of the utility when the
grid is out. This device can run in the most economical and practical mode
based on the user requirement to bring objective economical benefits and not
cause any environmental pollution. This user manual mainly introduces the
operation, installation and specificationof the device. Please read through
this user manual before install and operate the system. Please keep this user
manual for future use.
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Sunova-eFox Series
Table of Contents
1. Introduction
···························································································································04
1.1
Application·························································································································04
1.2
Components······················································································································08
1.3 Sunova-eFox
Dimension······························································································09
1.4 Quality Inspection
··········································································································10
1.5 Label
·····································································································································10
1.6 Safety
····································································································································09
2. Installation
·······························································································································11
2.1 Device
Overview···············································································································11
2.1.1 Device Carrying
······································································································11
2.1.2 Unboxing
Guide······································································································12
2.1.3 Installation
················································································································15
2.2 Electric
Installation···········································································································17
2.2.1 Wiring
Procedure···································································································17
3. Operation
·································································································································19
3.1 LCD
Display·························································································································19
3.2 LCD Display
Icons·············································································································20
3.3 LCD
Setting·························································································································23
3.4 Display
Information·········································································································32
3.5 Operating
Mode···············································································································33
3.6
Monitoring··························································································································36
4.Maintenance·····························································································································37
4.1 Fault
Code···························································································································37
4.2 Warning
Indicator············································································································38
4.3
Specification·······················································································································40
4.4 Trouble
shooting··············································································································41
4.5
Activation·····························································································································42
03
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Sunova-eFox Series
1 Introduction
1.1 Application
Sunova-eFox series can connect with solar panels, grid (or generator), load,
it built-in lithium battery, hybrid inverter and energy management system.
Sunova-eFox has four working modes: SOL (Solar first), UEI (Utility first),
SBU(Solar-Battery-Utility), SUB (Solar-Utility -Battery). These working modes
are described refer to the setting part.
Figure 1 Sunova-eFox Working Diagram 1.1.1 Operation Modes
Definition
Battery voltage too low: Lower than the value of setting 12. Battery voltage
too high: Higher than the value of setting 13.
Battery PV Panel Utility Grid
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Sunova-eFox Series
When PV power is greater than the consumption, and the battery capacity is
low, the PV will supply power to the load and charge the battery at the same
time.
SOL (Solar first): Solar energy provides power to the loads as first priority.
When PV power is less than the consumption, and the battery capacity is
high,PV and battery suplay power to the load at the same time.
UEI (Utility first): Utility gird will provide power to the loads as first priority.
The grid supplies power to the load and charges the battery when the battery capacity is low.
05
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Sunova-eFox Series
When PV power is greater than the consumption, and the battery capacity is
low, the PV will supply power to the load and charge the battery at the same
time.
SBU(Solar-Battery-Utility) : Solar energy provides power to the loads as first priority.
When PV power is less than the consumption, and the battery capacity is high,PV and battery suplay power to the load at the same time.
When PV power is less than the consumption, and the battery capacity is low, grid supplies the load, PV charges the battery, if there is rest PV power, supply the load.
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Sunova-eFox Series
When PV power is greater than the consumption, and the battery capacity is
low,PV supplies the load and charge the battery at the same time.
SUB(Solar-Utility -Battery) : Solar energy provides power to the loads as first priority.
When PV power is less than the consumption, and the battery capacity is low, grid supplies power to the load, PV charges the battery, if there is rest PV power, supplies to the load.
07
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Sunova-eFox Series
1.2 Components
After unpacking the package, please inspect the components based on the below
table.
Table 1 Component list
NO.
Pictures
Description
Quantity
1
Sunova-eFox OFF-GRID Energy Storage System
1 pcs
2
WiFi module antenna
1 pcs
3
Tube terminal red
3pcs
4
Tube terminal black
3pcs
5
Tube terminal yellow
2pcs
6
User manual
1 pcs
7
Qualified Certificate
1pcs
8
APP Operation Guide
1 pcs
9
Packing List
1 pcs
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Sunova-eFox Series
1.3 Sunova-eFox Dimension
The size is slightly different according to the type, below for reference.
Figure 2 Sunova-eFox Dimension
1.4 Quality Inspection
Before installation, please confirm that the packaging is unbroken, and after
unpacking, check that all parts are consistent with the packaging list and are
in good condition.
Table 2 Quality Inspection
Operation Check Package Check Component Check built-in Accessory
Warning No damage No loss or damage No loss or damage
09
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Sunova-eFox Series
1.5 Label
· Danger: Possibility of fatal voltage
· Warning: Possibility of device damage or personal injury
· Warning: Heat injure
1.6 Safety
This user manual includes safety introduction. Please read this manual
carefully before installing, maintaining and operating the equipment. If you
do not operate in accordance with this manual, if there is equipment damage or
personal injury or death, manufacturer will not be responsible for it.
Must be grounded before operation.
Do not open the cover of the storage unauthorized. The electrical parts and
components inside of the storage are electrostatic. Take measurements to avoid
electrostatic discharge during relevant operation.
Only qualified electricians are allowed to operate the storage under the
permission of local power departments. Ensure reliable installation and
electrical connection before operation
Only qualified electricians are allowed to perform the maintenance,
inspection, and components replacement of this product.
Do not remove any part and component of the storage unintended; Otherwise,
damage to the device and physical injury may occur.
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Sunova-eFox Series
2 Installation
2.1 Device Overview
1 2 3 4
5
6
8
9 7
Inverter Switch Battery Breaker AC Input Breaker
AC Output AC Input PV Input
Figure 3 Device Overview
WiFi Antenna Heat Dissipation Hole LCD Screen
2.1.1 Device Carrying
Warning The device weight (67.6kg) may cause personal injury.
· Please note that the device weight when move or deliver the device. · Select
the firm installation platform. · Use proper tools for installation. · At
least two people to install.
11
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Sunova-eFox Series 2.1.2 Unboxing Guide
The iron buckle is sharp, please pay attention to personal safety when
unboxing! (1) Use screwdriver to pry off the top cover clasp.
Figure 4 (2) Remove the top cover after prying off all the cover buckles.
Figure 5
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Sunova-eFox Series
(3) After prying off the side cover iron buckle, remove the four side covers.
Figure 6
(4) Take out the machine; the machine is heavy, please pay attention.
Warning Ensure the installed place be well ventilate and conform to device
using condition. No flammable and combustible objects are allowed to put
within 4m. The environmental temperature shall keep between 0 and 40.
Warning No smoking and setting off fireworks nearby. Ensure clean and
ventilate in the surrounding area. Ensure the wiring conform to requirement to
avoid fire.
13
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Sunova-eFox Series
Adequate ventilation of the room or location in which the device containing
vented or valve-regulated batteries is located, to prevent the accumulation of
hazardous gases;
-Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions. -When replacing batteries, replace with the same type and number of batteries or battery packs. -CAUTION: Do not dispose of batteries in a fire. The batteries may explode. -CAUTION: Do not open or damage batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. -CAUTION: A battery can present a risk of electrical shock and high short-circuit current. The following precautions should be observed when working on batteries:
a) Remove watches, rings, or other metal objects. b) Use tools with insulated
handles. c) Wear rubber gloves and boots. d) Do not lay tools or metal parts
on top of batteries. e) Disconnect charging source prior to connecting or
disconnecting battery terminals. f) Determine if battery is inadvertently
grounded. If inadvertently grounded, remove source from ground. Contact with
any part of a grounded battery can result in electrical shock. The likelihood
of such shock can be reduced if such grounds are removed during installation
and maintenance (applicable to equipment and remote battery supplies not
having a grounded supply circuit). g) Rinse acid splashes thoroughly with
clear water for a long time and consider consulting a doctor. -Battery
terminals and connectors shall be accessible for maintenance with the correct
tools.
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Sunova-eFox Series
All electrical connections must be in accordance with local and national
standards. Only with the permission of the utility grid, the storage can be
connected to the utility grid. Disconnect the storage from all the external
power sources before service! Do not open the enclosure when the storage is
working. When the enclosure lid is removed, live components can be touched
which can result in death or serious injury due to electric shock. Batteries
deliver electric power, resulting in burns or a fire hazard when they are
short-circuited, or wrongly installed.
All the AC cables should be equipped with correctly colored cables for
distinguishing. Please refer to related standards about the wiring color.
Do not touch live parts until 5 minutes after disconnection from the power
sources.
2.1.3 Installation The device shall be indoor installed and vertical placed.
The place where it is installed shall be able to ensure the stability and
safety of the product.
15
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Sunova-eFox Series
Figure 7 After installing against the wall, the caster buckle should be locked
to prevent sliding.
Figure 8
Other objects around Sunova-eFox should be more than 200mm away from the
equipment to ensure good ventilation.
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Sunova-eFox Series
200 Figure 9
2.2 Electric Installation
The Sunova-eFox is ground mounted, shall put on the ground vertically.
2.2.1 Wiring Procedure 1Cut off the circuit breaker of grid and PV . 2Ensure
Smart Unit be not carelessly turned on. 3Detach the screws on the side case.
4Remove the side cover case.
Figure 10
17
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Sunova-eFox Series
(5) wiring refer to the Figure 11-12 (6) Install the cover.
Figure 11
Figure 12
Table 3 Cable Size
Function
Typical Power
Load Grid PV
Sunova-eFox
3kVA/5kVA 3kVA/5kVA 3kVA/5kVA
Cable size 10AWG 10AWG 10AWG
Torque 1.4~1.6Nm 1.4~1.6Nm 1.4~1.6Nm
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Sunova-eFox Series
3 Operation
3.1 LCD Display
The operation and display panel, shown in below chart, is on the front panel
of Sunova-eFox. It includes three indicators, four function buttons and a LCD
display, indicating the operating status and input/output power information.
LCD Display Status Indicator Charging Indicator Fault Indicator Function
Buttons
Figure 13 LED Display
Table 4 LED Indicator
LED Indicator
Messages
Green
Solid On Flashing
Output is powered by utility grid.
Output powered by battery or PV in battery mode.
Green Solid On Battery is fully charged. Flashing Battery is charging.
Solid On Fault occurs in the inverter. Red
Flashing Warning condition occurs in the inverter.
19
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Sunova-eFox Series
Table 5 Function Button
Function Button
Description
ESC
To exit setting mode
UP
To go to previous selection
DOWN
To go to next selection
ENTER
To confirm the selection in setting mode or enter setting mode
3.2 LCD Display Icons
Figure 14 Display Icons
Table 6 Function Button
Icon AC Input Information
Description
AC input icon
Indicates AC input power, AC input voltage, AC input frequency, AC input current.
Indicates AC power loads by bypass.
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Sunova-eFox Series
Icon PV Input Information
PV input icon
Description
Indicate PV input power, voltage, current, etc. Output Information
Inverter Icon
Indicate output voltage, current, frequency, Inverter temperature. Load
Information Load Icon
Indicates power of load, power percentage of load. Indicates overload
happened. Indicates short circuit happened. Battery Information Battery Icon
Indicates battery voltage, energy percentage, battery current.
Indicates SLA battery
Indicates Lithium battery Indicates charging source priority: Solar first,
Utility first, solar and utility, or only solar
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Sunova-eFox Series
Icon
Description
Other Information
Indicates output source priority: Solar first, Utility first, SBU mode or SUB mode.
Indicates warning code or fault code.
Indicates a warning or a fault is happening. Indicates it is during setting values.
Indicates the alarm is disabled.
Table 7 Battery information
In AC mode, battery icon will present battery capacity
SOC25%
Battery Status
25%SOC50% 50%SOC75%
75%SOC
In AC mode, battery icon will present battery charging status.
Status
Battery SOC SOC25%
LCD Display 4 bars will flash in turns.
Constant current mode/Constant voltage mode
25%SOC50% 50%SOC75%
Bottom bar will be on and the other three bars will flash in turns. Bottom two bars will be on and the other two bars will flash in turns.
75%SOC
Bottom three bars will be on and the top bar will flash in turns.
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Sunova-eFox Series
3.3 LCD Setting
After pressing and holding ENTER button for 3 seconds, unit enter setting mode. Press “UP” or “DOWN” button to select setting programs. Then, press “ENTER” button to confirm the selection or ESC button to exit.
Settings
Communication protocol
36
Choose Li Mode
01
02
03
04
05
Output source priority
Maximum Charging current
AC Input voltage range
Power Saving mode
Battery type setting
50
AC output time
Output voltage
08
49
Utility Charging
time
42
Real time setting
— Second
41
Real time setting
— Minute
40
Real time setting — Hour
39
Real time setting — Date
38
Real time setting — Month
37
Real time setting –Year
Low DC cut-off SOC(Li)/ voltage(AGM/FLD)
Output frequency
09
Maximum Utility Charging current
11
Setting SOC(Li)/
voltage(AGW/FLD)
12
point back to utility source
Setting SOC(Li)/
voltage(AGW/FLD)
13
point back to battery mode
Charger Source
14
priority
Alarm Control
15
Backlight control
16
Overload bypass
Beeps while primary source is interrypted
21
18
17
23
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Sunova-eFox Series
Table 8 Setting Program
Program
Description
Solar First
Setting option
Solar energy provides power to the loads as
first priority.
If solar energy is not sufficient to power all
connected loads, battery energy will supply
power to the loads at the same time.
Utility grid provides power to the loads only
when any below one condition happens:
-Solar energy is not available
-Battery voltage drops to low-level warning Output source priority selection: voltage or the setting point in program 12.
01 To configure load
power source
Utility First
priority
Utility gird will provide power to the loads as
first priority.
Solar and battery energy will provide power
to the loads only when utility power is not
available.
SBU Priority (Default)
Solar energy provides power to the loads as first priority. If solar energy is not sufficient to power all connected loads, battery energy will supply power to the loads at the same time. Utility grid provides power to the loads only when battery voltage drops to either low-level warning voltage or the setting point in program 12.
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Sunova-eFox Series
Program
Description
Setting option
SUB Priority
Solar energy provides power to the loads as first priority. If solar energy is not sufficient to power all connected loads, solar and utility gird will supply power to the loads at the same time. Battery provides power to the loads only when solar energy is not sufficient and there is no utility.
Appliances (default)
If selected, acceptable AC input voltage range will be within 90280Vac.
03
AC input voltage
UPS
range
If selected, acceptable AC input voltage range
will be within 170280Vac.
Generator
If selected, acceptable AC input voltage range will be within 90280Vac. In this mode, the max charging current is 30A.
Disable (default)
If disabled, no matter connected load is low
Power saving
04
mode
or high, the on/off status of inverter output will not be effected.
enable/disable
Enable
If enabled,the inverter output will be off when connected load is pretty low or not detected.
25
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Sunova-eFox Series
Program Description
05
Battery type
AGM
Setting option
Flooded
Lithium (Default)
Only suitable when communicated with BMS
User-defined
If “User-Defined” is selected, battery charge voltage and low DC cut-off voltage can be set up in program 19, 20 and 21.
User-defined 2
Suitable when lithium battery without BMS communication If “User-defined 2” is
selected, battery charge voltage and low DC cut-off voltage can be set up in
program19, 20 and 21. It is recommended to set to the same voltage in program
19 and 20(full charging voltage point of lithium battery). The inverter will
stop charging when the battery voltage reaches this setting.
Protocol 1
Protocol 2
RS485 commu-
·
·
nication
36
protocol
· ·
· ·
Protocol 50
Protocol 51
CAN
communication Protocol 52
protocol
·
·
· ·
·
·
Protocol 99
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Sunova-eFox Series
Program Description
Setting option
NOTE 1: When set the battery type as “LI” in program 05, the setting option 12,13,21 will change to display percent. At the “LI” type battery, the maximum charge current can’t be modify by the user. When the communication fail, the inverter will cut off output. If it lost the communication with the battery, you can set the battery type to “USER” for emergency, then contact the installer.
Setting SOC point
back to utility source
12
when selecting “SBU
priority” or “Solar
first” in program 01.
Setting SOC point back to battery mode 13 when selecting “SBU priority” or “Solar first” in program 01.
Default 30% 20%~50% Settable
Default 65% 30%~100% Settable
Low DC cut-off SOC,
21
If “LI” is selected in
program 05,this
program can be set.
Default 10% 5%~30% Settable
NOTE 2: When the inverter is cut-off, it must to charge by solar or utility until the SOC> setting 21+10%the inverter will restart.
Restart Disable
06
Auto restart when
overload occurs
(Default)
Restart Enable
Auto restart when
Restart Disable
07
over temperature
(Default)
occurs
Restart Enable
27
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Sunova-eFox Series
Program Description
Setting option 230V(Default)
220V
08
Output voltage
240V
208V
*This setting is only available when the inverter is in standby mode (Switch off).
60Hz
50Hz(Default)
09
Output frequency
*This setting is only available when the inverter is in standby mode (Switch off).
11
Maximum utility
charging current.
3.5K :Default 30A, 0A~60A Settable 5K :Default 30A, 0A~80A Settable
If this off grid solar inverter is working in Line, Standby or Fault mode, Charger source can be programmed as below:
Solar energy will charge
14
Charger source
priority:
Solar First
battery as first priority. Utility will charge battery only when solar energy is
To configure charger
not available.
source priority
Solar and Utility gird (Default)
Solar energy and utility grid will both charge battery.
Only solar
Solar energy will be the only charger source no matter utility is available or not.
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Sunova-eFox Series
Program Description
15
Alarm Control
Setting option
If this off grid solar inverter is working in Battery mode or Power saving mode, only solar energy can charge battery. Solar energy will charge battery if it’s available and sufficient.
Alarm on (default)
Alarm off
Backlight on(default)
16
Backlight control
Backlight off
17
Beeps while primary
Alarm on (default)
source is interrupted
Alarm off
Bypass Disable
Bypass enable (Default)
18
Overload bypass
Address setting
28
( for expansion)
When enabled, the unit will transfer to line mode if overload occurs in
battery mode.
No need to set, keep it default
37
Real time setting—Year
38
Real time setting—Month
Real time
39
setting—Date
40
Real time setting—Hour
41
Real time setting—Minute
42
Real time
setting—Second
Default 2018, Range 2018-2099
Default 01, Range 01-12
Default 01, Range 01-31
Default 00, Range 00-23
Default 00, Range 00-59
Default 00, Range 00-59
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Sunova-eFox Series
Program Description
Setting option
Battery equalization Battery equalization
enable
disable (default)
43
Battery equalization
If “flooded” or “user-Defined” is selected
in program 05, this program cannot be set up.
44
Battery equalization voltage
Default 58.4V, 48.0V-58.4V Settable
Battery equalized
45
time
Default 60Min, 5min-90min Settable
46
Battery equalized
timeout
Default 120Min, 5min-90min Settable
47
Equalization interval
Default 30 days, 5days-90days Settable
Equalization activated Equalization activated
immediately ON
immediately OFF
(default)
Equalization
48
activated
immediately
If equalization function is enabled in program 43, this program can be setup. If “ON” is selected in this program, it’s to activate battery equalization immediately and LCD main page will shows” “. If” OFF “is selected, it will cancel equalization function until next activated equalization time arrives based on program 47 setting. At this time, ” “will not be show in LCD main page.
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Sunova-eFox Series
Program Description
Setting option
0000 (Default)
49
Utility grid
charging time
The time allows utility grid to charge the battery. Use 4 digits to represent the time period, the upper two digits represent the time when utility grid start to charge the battery, setting range is from 00 to 23, and the lower end to charge the battery, setting range is from 00 to 23. (e.g. 2320 represents the time allows utility grid end to charge the battery is from 23:00 to the next day 20:59, and the utility gird charging is prohibited outside for this period).
The time allows inverter to
power the load.
Use 4 digits to represent
0000 (Default)
the time period, the upper two digits represent the
Allow inverter to
time when inverter start to
power the load all day power the load, setting
run.
range is from 00 to 23, and
the lower two digits repre-
sent the time when invert-
er end to power the load,
50
AC output time
setting range is from 00 to
(e.g. 2320 represents the
time allows inverter to
power the load is from
23:00 to the next day
20:59, and the inverter AC
output power is prohibited
outside of this period).
02/19/20/21/22/23/24/43/ 44/45/46/47/48
No need to set, keep it default
31
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Sunova-eFox Series
3.4 Display Information
The LCD display information will be switched in turns by pressing “UP” or
“DOWN” key. The selection information is switched as below order: voltage,
frequency, current, power, firmware version.
Time (15:20:10 December15,2018)
Figure 15 Display Information
AC input voltage Output Voltage Load Percentage PV input voltage Battery
voltage Warning or Fault code
(Default display on screen)
AC input Frequency Output Frequency Load power in VA PV energy sum in KWH Battery percentage Warning or Fault code
Firmware Version CUP1:040-00-b21; CUP2: 041-00-b21
AC input power in watts Inverter temperature Load power in watts PV energy sum in KWH Battery percentage Warning or Fault code
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AC input current Output Current Load Percentage PV input current Battery
charging current Warning or Fault code
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Sunova-eFox Series
3.5 Operating Mode
Table 9 Display Information
Setting Information
LCD display
AC input voltage Output Voltage Load Percentage PV input voltage Battery
voltage Warning or Fault code
(Default display on screen)
AC input Frequency Output Frequency Load power in VA PV energy sum in KWH Battery percentage Warning or Fault code
AC input current Output Current Load Percentage PV input current Battery charging current Warning or Fault code
AC input power in watts Inverter temperature Load power in watts PV energy sum
in KWH Battery percentage Warning or Fault code
33
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Sunova-eFox Series
Setting Information
Firmware Version CUP1:040-00-b21; CUP2: 041-00-b21
Time ( 15:20:10, December 15, 2018 )
LCD display
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Sunova-eFox Series
Table 10 Operating mode description
Operation mode
Description
LCD display
Standby Mode / Power Saving Mode Note: Standby mode: The inverter is not turned on yet but at this time, the inverter can charge battery without AC output. Power saving mode: If enabled, the output of inverter will be off when connected load.
Charge by utility and Charging by utility PV energy
No output is supplied by the unit but it still can charge batteries.
Charging by PV energy
No charging
Fault Mode Note: * Fault mode: Errors are caused by inside circuit or external reasons such as over temperature, output short circuit and so on.
PV energy and utility can charge batteries
Charge by utility and PV energy
Charging by PV energy
Charging by utility grid
No charging
35
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Sunova-eFox Series
Operation mode
Description
LCD display
Charging by PV energy
Utility grid Mode
The unit will provide output power from the mains. It can also charge the battery at line mode.
Charging by utility grid
No battery connected
Power from battery and PV power
Battery Mode
The unit will provide output power from battery and PV power
Battery from battery power only
3.6 Monitoring
For data monitoring, please refer to the “APP Operation Guide” manual.
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36
Sunova-eFox Series
4 Maintenance
4.1 Fault Code
Fault Code 01 02 03 04 05 06 07 08 09 11 51 52 53 55 56 57 58 80 81
Fault Event Fan is locked Over temperature Battery voltage is too high Battery
voltage is too low Output short circuited Output voltage is too high Overload
time out Bus voltage is too high Bus soft start failed Main relay failed Over
current or surge Bus voltage is too low Inverter soft start failed Over DC
voltage in AC output Battery connection is open Current sensor failed Output
voltage is too low
CAN fault Host loss
Icon on
37
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Sunova-eFox Series
4.2 Warning Indicator
Warning Code
01
Warning Event Fan locked when inverter
is on
02
Over temperature
03
Battery over charged
04
Low battery
07
Overload
10
Output power derating
12
Solar charger stop due to low battery
13
Solar charger stop due to high PV voltage
14
Solar charger stop due
to overload
15
Parallel input utility grid different
16
Parallel input phase error
17 Parallel output phase loss
18
Buck over current
19
Battery disconnect
20
BMS communication error
21
PV power insufficient
22
Parallel forbidden without battery
25
Parallel inverters’ capacity different
33
BMS communication loss
34
Cell over voltage
Audible Alarm
Icon flashing
Beep 3 times every second
Beep once every second
Beep once every second
Beep once every second
Beep once every 0.5 second Beep once every 3 second Beep once every second Beep once every second Beep once every second Beep once every second Beep once every second Beep once every second Beep once every second No beep Beep once every second Beep once every second Beep once every second Beep once every second Beep once every second Beep once every second
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Sunova-eFox Series
Warning Code
35
Warning Event Cell under voltage
36
Total over voltage
37
Total under voltage
38
Discharge over voltage
39
Charge over voltage
40 Discharge over temperature
41
Charge over temperature
42
Mosfet over temperature
43
Battery over temperature
44 Battery under temperature
45
System shut down
Audible Alarm Beep once every second
Icon flashing
Beep once every second
Beep once every second Beep once every second
Beep once every second
Beep once every second
Beep once every second Beep once every second Beep once every second
Beep once every second
Beep once every second
39
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Sunova-eFox Series
4.3 Specification
Model
Battery Rated voltage Voltage range Capacity Max. discharge rate Max. charge
rate Battery type AC Output(Backup) Rated power Surge power Rated output
voltage Max. output current Rated frequency THDv Output wave Output type AC
Input AC input voltage range AC input frequency AC charge current(Battery) PV
Input Max. PV power(Recommended) Max. PV voltage MPPT voltage range Max PV
charge current(Battery) General Data Range of working temperature Optimal
working temperature range Storage temperature Humidity Cooling strategy Weight
Dimension [W x H x D] Enclosure protection rating Communication
Sunova-eFox-35E
Sunova-eFox50E
5.12kWh
51.2V 44.8~57.6V
1C 1C Li-ion (LFP)
5.12kWh
3500W 7000W,5s
16A
220/230/240V
50/60Hz 3% Pure Sine Wave AC Socket×2+Terminals
5000W 10000W,5s
22.7A
30A(0~60A Adjustable)
170~280V 50/60Hz
30A(0~80A Adjustable)
4500W 80A
450V 120~430V
6000W 100A
Charge: 0~50/Discharge: -10~50 20~30
-15~60
5%~95%
Fan
67.6kg
67.6kg
585611230mm
IP20
585611230mm
WiFi/RS485
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Sunova-eFox Series
4.4 Trouble Shooting
Problem
LCD/LED/Buzzer Explanation / Possible cause
What to do
Unit shuts down automatically during start up process.
LCD/LEDs and buzzer will be active The battery voltage is too for 3 seconds
and low(<setting in program 5)
then complete off.
1. Re-charge battery. 2. Replace battery.
No response after power on.
No indication.
Input voltage displayed as 0 on the LCD and green LED is flashing.
1. The battery voltage is far too low. 2. Battery polarity connect reversed.
1. Check if batteries and the wiring are connected well. 2. Re-charge battery. 3. Replace battery.
Input protector is tripped
Check if AC breaker is tripped and AC wiring is connected well.
Mains exist but the
unit works in
battery mode.
Green LED is flashing. Insufficient quality of AC power. (Shore or Generator)
1. Check if AC wires are too thin and/or too long. 2. Check if generator (if applied) is working well or if input voltage setting is correct. (UPS appliance)
Green LED is flashing.
Set “Solar First” as the priority of output source.
When the unit is turned on, internal relay is switched on and off repeatedly.
LCD display and LEDs are flashing
Battery is disconnected.
Change output source priority to Utility first.
Check if battery wires are connected well.
Fault code 01
Fault code 05
Buzzer beeps continuously and red LED is on.
Fault code 02
Fan fault
Replace the fan.
Output short circuited.
Check if wiring is connected well and remove abnormal load.
Internal temperature of inverter component is over 100°C.
Check whether the air flow of the unit is blocked or whether the ambient temperature is too high.
Fault code 03
Battery is over-charged.
The battery voltage is too high.
Return to repair center.
Check if spec and quantity of batteries are meet requirements.
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Sunova-eFox Series
Problem
Buzzer beeps continuously and red LED is on.
LCD/LED/Buzzer Fault code 06/58
Fault code 07 Fault code 08/09/53/57
Explanation/Possible cause
What to do
Output abnormal (Inverter voltage below than 190Vac or is higher than 260Vac)
1. Reduce the connected load. 2. Return to repair center
Overload error. The inverter is overload 110% and time is up.
Reduce the connected load by switching off some equipment.
Internal components failed. Return to repair center.
Fault code 51 Fault code 52 Fault code 55
Fault code 56
Over current or surge.
Restart the unit, if the
Bus voltage is too low.
error happens again, please return to repair
center. Output voltage is unbalanced.
Battery is not connected well or fuse is burnt.
If the battery is connected well, please return to repair center.
4.5 Activation
If you accidentally discharge the battery capacity to zero and can’t turn it
on, you need to activate it by connecting PV or Utility grid to reuse it.
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42
Sunova Solar Technology Co., Ltd
Add: H building, Standard Plant Phase II, Runzhou Road, Huishan District, Wuxi
City, Jiangsu Province,P.R.China,214000
E-mail: info@sunova-solar.com Tel: +86 510 8595 9369 Web: www.sunova-solar.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>