NRS Healthcare A-Series 4 Wheel Rollator Instruction Manual

June 15, 2024
NRS Healthcare

NRS Healthcare A-Series 4 Wheel Rollator

Product Information

The A Series 4 Wheel Rollator is a mobility aid designed to provide support and assistance to those unable to walk unaided. It is available in different models and colors, including Red, Silver, Blue, and Petite Silver. The rollator has a maximum user weight capacity of 21st (135kg).

Key Dimensions

  • Maximum Width (all models):
    • 630 mm
  • Minimum Handle Heights:
    • P11255, P11267, and P11279: 830 mm
    • S15232: 740 mm
    • S23472: 880 mm
  • Maximum Handle Heights:
    • P11255, P11267, and P11279: 980 mm
    • S15232: 870 mm
    • S23472: 1035 mm

Product Usage Instructions

  1. Unpacking
    Remove the packaging and check all parts carefully. If any parts are missing or damaged, contact your supplier immediately and do not attempt to assemble.

  2. Assembly

  3.  Unfolding the Rollator

  4. Pull the frame outward.

  5. Lock the frame in place by pushing the crossbar down until it locks.

  6. Attaching the Handle

  7. Insert the handles and line up the holes.

  8. Insert 1 x hand-wheel and tighten fully by turning clockwise

  9. Repeat for the opposite side. Set both handles to the same height.

  10. Handle Height Adjustment

  11. Adjust the handle height to the required position by following the instructions in Section 5.2.

  12. Attach the Backrest

  13. Undo and remove the hand-wheel by turning anticlockwise.

  14. Adjust the handle height to the required position, then re-secure using the hand-wheel.

  15. Repeat for the opposite handle. Make sure both handles have been set to the same height.

  16. Press and hold the black button (A) on the backrest housing

  17. Slide the backrest tube into the housing slot.

  18. Release the button to secure. Make sure that the locking button (B) has fully clicked into place on both sides and that the backrest is fully secure before use.

  19. Using the Rollator

  20. Applying the Brakes
    To slow down or stop the rollator, pull both brake handles up.

  21. Locking the Brakes

  22. There must be a gap of 2-3 mm between the brake mechanism and the wheel when the brake lever is released. Test the brakes in accordance with Section 3.1.

  23. Tighten the Brakes at the Handle End To apply the parking brake, push the brake handles down until they lock into place. Make sure both brake handles have been applied. Pull both handles up to release the parking brakes.

Warning: If the brakes fail to stop or lock the wheels, stop using the rollator immediately. Do not use the rollator again until the brakes have been checked and correctly adjusted. Refer to Section 6.3 for assistance.
Note: The adjustment of brakes requires technical ability. Do not attempt to carry out the adjustment unless you are confident to do so. Incorrectly adjusted brakes can lead to injury. Contact your supplier if you require assistance.

USER INSTRUCTIONS A SERIES 4 WHEEL ROLLATOR

  • P11255 Rollator  Red
  • P11267 Rollator – Blue
  • P11279 Rollator – Silver
  • S15232 Petite Rollator – Silver
  • S23472 Tall Rollator – Silver

General Safety Warning
Please make sure that you read and follow these instructions carefully. Keep these instructions in a safe place for future reference.

INTENDED USE
To provide support and assistance to those unable to, or who lack the confidence to, walk without some level of guidance.

KEY DIMENSIONS

  • Maximum Width (all models):
    • 630 mm
  • Minimum Handle Heights:
    • P11255, P11267 and P11279:
    • 830 mm S15232:
    • 740 mmS23472: 880 mm
  • Maximum Handle Heights:
    • P11255, P11267 and P11279: 980 mm S15232: 870 mmS23472: 1035 mm

SAFETY


  • Before use, make sure that:

    • The rollator is locked in the open position.
    • The handles are at the same height.
    • The backrest locking button is fully clicked.
  • Only:

    • Use as a walking aid in the forward direction.
    • Carry loads using the bag supplied (maximum load 5 kg).
  • DO NOT:

    •  Exceed the maximum user weight.
    • Use the rollator on stairs or escalators. Take care on steep hills.
    • Hang items from the handles as this may affect the stability of the rollator.
    • Move or adjust the rollator when the seat is occupied.
    • Sit on the seat when the rollator is on an incline.
    • Sit on the seat with the brakes unlocked.
    • Use the seat without the backrest in place.
    • Use the seat to transport people or objects.

UNPACKING
Remove the packaging and check all parts carefully. If parts are missing or damaged contact your supplier immediately and do not try and assemble.

Contents:

  1. 1. Rollator main frame x 1
  2. Handles x
  3. Backrest x 1
  4. Handwheels x 2

ASSEMBLY

Unfolding the Rollator:
Pull the frame outward, then lock the frame in place by pushing the crossbar down until it locks in place.

Attaching the Handles


  1. Insert the handles and line up the holes.
    Note : The handle height must be set up correctly for the user height. Refer to Section 4.3.

  2. Insert 1 x hand-wheel and tighten fully by turning clockwise.

  3. Repeat for the opposite side.
    Note: Set both handles to the same height.

Handle Height Adjustment
See “KEY DIMENSIONS” for handle heights. Adjust the rollator handle height so that when the user’s arm is down to their side, the hand-grip is at wrist height. This will ensure the arms are at an approximate 20°-30° bend when using the Rollator.

  1. Undo and remove the hand-wheel by turning anticlockwise.
  2. Adjust the handle height to the required position, then re-secure using the hand-wheel. Refer to Section 5.2
  3. Repeat for the opposite handle.
    Note : Make sure both handles have been set to the same height. The handles have markings to help.

Attach the backrest


  1. Press and hold the black button (A) on the backrest housing.
  2. Slide the backrest tube into the housing slot.
  3. Release the button to secure.
    Note : Make sure that the locking button (B) has fully clicked into pace on both sides and that the backrest is fully secure before use

USING THE ROLLATOR

Applying the Brakes
To slow down or stop the rollator, pull both brake handles up.

Locking the Brakes

  • To apply the parking brake, push the brake handles down until they lock into place.
  • Note : Make sure both brake handles have been applied. Pull both handles up to release the parking brakes.
  • Warning : If the brakes fail to stop or lock the wheels, stop using the rollator immediately. Do not use the rollator again until the brakes have been checked and correctly adjusted. Refer to Section 6.3.

Adjusting the Brakes
Warning : The following section requires some technical ability, do not attempt to carry out the adjustment unless you are confident to do so. Incorrectly adjusted brakes can lead to injury, please contact your supplier if you require assistance. Note : The brakes can be adjusted at the brake end or the handle end of the cable.

Tighten the Brakes at the Wheel End

  • Loosen the lock nut (C), turn the adjuster (D) anti-clockwise, then re tighten the locknut
  • Note : There must be a gap of 2-3 mm between the brake mechanism and the wheel, when the brake lever is released
  • Test the brakes in accordance with Section 6.1.

Tighten the Brakes at the Handle End

  1. Loosen the lock nut (E), turn the adjuster (F) anticlockwise, then retighten the locknut. Note : There must be a gap of 2-3 mm between the brake mechanism and the wheel, when the brake lever is released.
  2. Test the brakes in accordance with Section 6.1.

Folding the Rollator Note : Make sure all items have been removed from the bag before folding.
Lift the seat, then pull the handle strap upwards to= unlock the frame, then push the frame together to fold the rollator.

MAINTENANCE

CLEANING
Make sure that all dirt and debris is removed from around the wheels, axle and brakes. To clean the bag wipe with a damp cloth. Do not machine wash. Clean the frame regularly, using a general purpose, neutral detergent and warm water. Please check the suitability of the cleaning products before use. Do not use abrasive cleaners or cloths as these could permanently damage the surface and invalidate any warranty. Always allow the product to dry thoroughly prior to use or storage.

PRODUCT DISPOSAL This product should be thoroughly cleaned prior to disposal. This product is manufactured from metal and plastic and can be disposed of through Local Authority Household Waste and Recycling Centres or through Local Trade Waste Collectors.

PRODUCT GUARANTEE
NRS Healthcare guarantee this product for a period of 24 months, from the date of purchase, against faulty materials and workmanship. This guarantee does not cover abuse, interference or tampering with any part of the products. Issues arising from fair wear & tear and customer misuse are not covered. This guarantee covers domestic use only. If the product is used in commercial or semi-commercial settings such as care homes, schools, rental or communal accommodation etc. the guarantee is valid for one year only. Consumable parts are also guaranteed for one year only. Any guarantee issued by NRS Healthcare does not affect your statutory rights.

GLOSSARY

NRS-Healthcare-A-Series-4-Wheel-Rollator-25 NRS HEALTHCARE 4C Altona Road, Blares Industrial Estate, Lilburn, Co Antrim, Northern Ireland BT27 5QB

NRS Healthcare is a leading supplier of community equipment and daily living aids.

References

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