SAMSUNG LH32QMCEPGCXEN Professional Smart Signage Display User Guide

: June 1, 2024
: Samsung

Table of Contents

SAMSUNG LH32QMCEPGCXEN Professional Smart Signage Display
Product Usage Instructions
FAQ
Checking the Components
Parts
Troubleshooting Guide
Specifications
Wall Mount Kit Specifications
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SAMSUNG LH32QMCEPGCXEN Professional Smart Signage Display

SAMSUNG-LH32QMRBBGCXEN-Professional-Smart-Signage-Display-
PRODUCT

Specifications

Model Name: QM32C
Panel: 32 CLASS (31.5 inches / 80.1 cm) – 698.4 mm (H) x 392.85 mm (V)
Power Supply: AC100-240V~ 50/60Hz
Environmental considerations:
- Operating: To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection (10/100 Mbps)
- Storage: This device is a Class B digital apparatus
Wall Mount Kit Specifications:

1.  **Model Name:** QM32C
2.  **VESA screw hole specs** (A * B) in millimeters: 100 x 100
3.  **C:** 10 – 12 mm (1.0 – 1.2 cm)
4.  **Standard Screw:** M4
5.  **Quantity:** 4

Product Usage Instructions

Checking the Components

Upon receiving the product, ensure the following components are included:

Quick Setup Guide
Warranty card (Not available in some locations)
Regulatory guide
Waste Electrical & Electronic Equipment
Power cord
Batteries (AAA x 2, Not available in some locations)
Remote Control
RS232C adapter

Contact the vendor if any components are missing.

Parts Overview

Remote sensor: Use the remote control to interact with the product by pointing at the sensor on the front.
Panel Key, Power indicator, and Power button: Control the product using these buttons.
Speaker: Provides audio output.

Troubleshooting Guide

Issues	Solutions
The screen keeps switching on and off.	Check the cable connection between the

product and the PC.
No Signal is displayed on the screen.| Ensure correct cable connection and power on the source
device.

FAQ

Where can I download the user manual for this product?

For further details, you can download the user manual from the Samsung Website at http://www.samsung.com/displaysolutions.

The recommended hours of use per day of this product is under 16 hours. The warranty may be void if the product is used for longer than 16 hours a day.
The color and appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
Download the user manual from the following Samsung Website for further details http://www.samsung.com/displaysolutions .

Checking the Components

Quick Setup Guide
Warranty card (Not available in some locations)
Regulatory guide
Waste Electrical & Electronic Equipment
Power cord
Batteries (AAA x 2) (Not available in some locations)
Remote Control
RS232C adapter

Contact the vendor where you purchased the product if any components are missing.
Components may not be supported depending on the model or geographical area.

Parts

Remote sensor
- Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
- Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
Panel Key
Power indicator
Power button
- Turns the product on or off.

Troubleshooting Guide

Issues	Solutions
The screen keeps switching on and off.	Check that the cable between the

product and the PC is connected correctly.
No Signal is displayed on the screen.| Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.

Specifications

Model Name	QM32C
Panel	Size
Display area	698.4 mm (H) x 392.85 mm (V)
Power Supply	AC100-240V~ 50/60Hz

Refer to the label on the back of the product as the standard voltage can vary in different countries.

Environmental considerations| Operating| Temperature: 0 °C to 40 °C (32 °F to 104 °F) Humidity: 10% to 80%, non-condensing
Storage| Temperature: -20 °C to 45 °C (-4 °F to 113 °F) Humidity: 5% to 95%, non-condensing

To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (10/100 Mbps)
Shielded Twisted Pair
This device is a Class B digital apparatus.
For detailed device specifications, visit the Samsung website.

Wall Mount Kit Specifications

1 Model Name	QM32C
2 VESA screw hole specs (A * B) in millimeters	100 x 100
3 C	10 – 12 mm (1.0 – 1.2 cm)
4 Standard Screw	M4
5 Quantity	4

Contact SAMSUNG WORLDWIDE

Website: www.samsung.com

Country/Region	Customer Care Centre
ALBANIA	045 620 202
AUSTRIA	0800 72 67 864 (0800-SAMSUNG)
BELGIUM	02-201-24-18
BOSNIA	055 233 999
BULGARIA	0800 111 31 – Free for all operators

3000 – Price of one local call or according to the tariff of the mobile operator

09:00 to 18:00 – Monday to Friday

from mobile and landline

(+30) 210 6897691 from mobile and landline

HUNGARY| 0680SAMSUNG (0680-726-7864)
IRELAND (EIRE)| 0818 717100
ITALIA| 800-SAMSUNG (800.7267864)
Country/Region| Customer Care Centre
---|---
KOSOVO| 038 40 30 90
LATVIA| 8000-7267
LITHUANIA| 8-800-77777
LUXEMBURG| 261 03 710
MONTENEGRO| 020 405 888
NETHERLANDS| 088 90 90 100
NORTH MACEDONIA| 023 207 777
NORWAY| 21629099
POLAND| 801-172-678 (fee according to operator’s tariff)
PORTUGAL| 210 608 098 Call the national landline network on Weekdays from 9 am to 8 pm
ROMANIA| 0800872678 – Free call