SAMSUNG LH32QMCEPGCXEN Professional Smart Signage Display User Guide
- June 1, 2024
- Samsung
Table of Contents
SAMSUNG LH32QMCEPGCXEN Professional Smart Signage Display
Specifications
- Model Name: QM32C
- Panel: 32 CLASS (31.5 inches / 80.1 cm) – 698.4 mm (H) x 392.85 mm (V)
- Power Supply: AC100-240V~ 50/60Hz
- Environmental considerations:
- Operating: To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection (10/100 Mbps)
- Storage: This device is a Class B digital apparatus
- Wall Mount Kit Specifications:
1. **Model Name:** QM32C
2. **VESA screw hole specs** (A * B) in millimeters: 100 x 100
3. **C:** 10 – 12 mm (1.0 – 1.2 cm)
4. **Standard Screw:** M4
5. **Quantity:** 4Product Usage Instructions
Checking the Components
Upon receiving the product, ensure the following components are included:
- Quick Setup Guide
- Warranty card (Not available in some locations)
- Regulatory guide
- Waste Electrical & Electronic Equipment
- Power cord
- Batteries (AAA x 2, Not available in some locations)
- Remote Control
- RS232C adapter
Contact the vendor if any components are missing.
Parts Overview
- Remote sensor: Use the remote control to interact with the product by pointing at the sensor on the front.
- Panel Key, Power indicator, and Power button: Control the product using these buttons.
- Speaker: Provides audio output.
Troubleshooting Guide
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check the cable connection between the |
product and the PC.
No Signal is displayed on the screen.| Ensure correct cable connection and
power on the source
device.
FAQ
Where can I download the user manual for this product?
For further details, you can download the user manual from the Samsung Website at http://www.samsung.com/displaysolutions.
- The recommended hours of use per day of this product is under 16 hours. The warranty may be void if the product is used for longer than 16 hours a day.
- The color and appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
- Download the user manual from the following Samsung Website for further details http://www.samsung.com/displaysolutions .
Checking the Components
- Quick Setup Guide
- Warranty card (Not available in some locations)
- Regulatory guide
- Waste Electrical & Electronic Equipment
- Power cord
- Batteries (AAA x 2) (Not available in some locations)
- Remote Control
- RS232C adapter
- Contact the vendor where you purchased the product if any components are missing.
- Components may not be supported depending on the model or geographical area.
Parts
- Remote sensor
- Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
- Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
- Panel Key
- Power indicator
- Power button
- Turns the product on or off.
- Turns the product on or off.
Troubleshooting Guide
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly.
No Signal is displayed on the screen.| Check that the product is
connected correctly with a cable.
Check that the source device connected to the product is powered on.
Specifications
| Model Name | QM32C |
|---|---|
| Panel | Size |
| Display area | 698.4 mm (H) x 392.85 mm (V) |
| Power Supply | AC100-240V~ 50/60Hz |
Refer to the label on the back of the product as the standard voltage can vary in different countries.
Environmental considerations| Operating| Temperature: 0 °C to 40 °C (32 °F to
104 °F) Humidity: 10% to 80%, non-condensing
Storage| Temperature: -20 °C to 45 °C (-4 °F to 113 °F) Humidity: 5% to 95%,
non-condensing
- To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (10/100 Mbps)
- Shielded Twisted Pair
- This device is a Class B digital apparatus.
- For detailed device specifications, visit the Samsung website.
Wall Mount Kit Specifications
| 1 Model Name | QM32C |
|---|---|
| 2 VESA screw hole specs (A * B) in millimeters | 100 x 100 |
| 3 C | 10 – 12 mm (1.0 – 1.2 cm) |
| 4 Standard Screw | M4 |
| 5 Quantity | 4 |
Contact SAMSUNG WORLDWIDE
Website: www.samsung.com
| Country/Region | Customer Care Centre |
|---|---|
| ALBANIA | 045 620 202 |
| AUSTRIA | 0800 72 67 864 (0800-SAMSUNG) |
| BELGIUM | 02-201-24-18 |
| BOSNIA | 055 233 999 |
| BULGARIA | 0800 111 31 – Free for all operators |
3000 – Price of one local call or according to the tariff of the mobile operator
09:00 to 18:00 – Monday to Friday
CROATIA| 072 726 786
CYPRUS| 8009 4000 only from landline, toll free
CZECH| 800 – SAMSUNG (800-726786)
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 – Praha 4
DENMARK| 707 019 70
ESTONIA| 800-7267
FINLAND| 030-6227 515
FRANCE| 01 48 63 00 00
GERMANY| 06196 77 555 77
GREECE| 80111-SAMSUNG (80111 726 7864)
from mobile and landline
(+30) 210 6897691 from mobile and landline
HUNGARY| 0680SAMSUNG (0680-726-7864)
IRELAND (EIRE)| 0818 717100
ITALIA| 800-SAMSUNG (800.7267864)
Country/Region| Customer Care Centre
---|---
KOSOVO| 038 40 30 90
LATVIA| 8000-7267
LITHUANIA| 8-800-77777
LUXEMBURG| 261 03 710
MONTENEGRO| 020 405 888
NETHERLANDS| 088 90 90 100
NORTH MACEDONIA| 023 207 777
NORWAY| 21629099
POLAND| 801-172-678 (fee according to operator’s tariff)
PORTUGAL| 210 608 098 Call the national landline network on Weekdays from 9 am
to 8 pm
ROMANIA| 0800872678 – Free call
*8000 – Charged call in the Call Center Program network
Monday – Friday: 9 AM – 6 PM
SERBIA| 011 321 6899
SLOVAKIA| 0800 – SAMSUNG (0800-726 786)
SLOVENIA| 080 697 267 (brezplačna številka)
SPAIN| 91 175 00 15
SWEDEN| 0771-400 300
SWITZERLAND| 0800 726 786
TÜRKİYE| 444 77 11
UK| 0333 000 0333
MOLDOVA| +373-22-667-400
UKRAINE| 0-800-502-000