Yealink MTouchⅡ Touch Panel User Guide

Yealink MTouchⅡ Touch Panel

Product Information

The MTouch is a touch panel device designed for use with the Yealink MVC system. It provides a user-friendly interface for controlling and navigating the system. The MTouch comes with various accessories including a mounting bracket, ethernet cable, screwdriver, USB Type-C cable with an HDMI adapter, and a quick start guide. It features multiple hardware interfaces such as a 3.5mm headset port, USB-A ports for wired sharing and connecting USB audio devices, a USB-C port for pairing with the WPP20 wirelesspresentation pod, and a VCH port for connecting to the MCore.

Product Usage Instructions

MTouch Connection

1. Connect your MTouch to the Yealink MVC system.
2. If using the WPP20 wireless presentation pod, pair it with the MTouch.
3. Assemble the MTouch by following the HDMI/USB-C wired presentation setup.

MTouch Installation

You have two options for installing the MTouch:

1. Put on a table: Place the MTouch on the conference room table and adjust the touch screen as needed.
2. Mount on a wall: If the conference room environment allows, route the MTouch through the wall using the provided accessories and mounting bracket.

Hardware Interface Instructions

device.
3| USB-C Port| Connect to the MCore for power.
4| USB-A Port| Connect to the PC for wired sharing.
5| VCH Port| Connect to the MCore to wake up the system and light up the
touch screen when approached.

Wireless Presentation

To use wireless content sharing with the MTouch and WPP20:

1. Connect the WPP20 to the USB port of the MTouch.
2. Wait for about 3 seconds until the WPP20 LED indicator glows green, indicating successful pairing.
3. Connect the WPP20 to the PC for content sharing.

Note : For initial setup and firmware upgrades, refer to the detailed instructions in the user manual or visit the Yealink website for the latest firmware version.

LED Indicator Instructions

The LED indicators on the MTouch and WPP20 provide visual feedback on their working status:

MTouch LED Indicator

content sharing.
Solid green| MTouch is connected to a PC for wired sharing or WPP20 is used
for wireless sharing.
Solid red| MTouch is in sleep mode.
Fast-flashing yellow| MTouch is upgrading firmware.
Slow-flashing red| Failed to upgrade firmware.

WPP20 LED Indicator

content sharing.
Solid yellow| The WPP20 is not connected to the MTouch.
Solid red| MTouch is in sleep mode.

Package Contents

MTouch Ⅱ Connection

Connect your MTouch Ⅱ

Assemble your MTouch Ⅱ

Put on a table
You can place the system on the conference room table and adjust the touch screen as you need.

Mount on a Wall

If the conference room environment allows, you can also route the MTouchⅡthrough the wall.

Hardware Interface Instructions

Human Motion Sensor

| The motion detection sensor, integrated in the front of the device, is used to automatically wake up the Yealink MVC system and light up the touch screen when you approach the touch screen.

Wireless Presentation

You can use Yealink WPP20 wireless presentation pod for wireless content sharing.

Procedure

1. Connect the WPP20 to the USB port of the MTouchⅡ.

2. Wait for about 3 seconds, and the WPP20 LED indicator glows green.
   The WPP20 is paired with the MTouchⅡsuccessfully.

3. Connect the WPP20 to the PC.

4. If the WPP20 is first connected to the computer, you need to manually start the Yealink Wireless Presentation Pod software from This PC in Windows 10 or from My Computer in Windows 7 and then upgrade the WPP20. After starting the software, if it prompts that the firmware is different from the host version, you need to upgrade the WPP20 according to the prompts.

For the WPP20 running older versions, after starting the software, you need to manually upgrade the firmware on the software at the path of ->Version Update.
After the upgrade is successful, the WPP20 is ready for content sharing. Go to Yealink website(http://support.yealink.com) for the latest version of the firmware

LED Indicator Instructions

LED Indicator of Working Status

content sharing.
Solid green| MTouchⅡ is connected to a PC for wired sharing or you use WPP20 for wireless sharing.

Ⅱ

Solid red| MTouch  is in sleep mode.
Fast-flashing yellow| MTouchⅡ is upgrading firmware.
Slow-flashing red| Failed to upgrade firmware.

Wi-Fi AP LED Indicator

Solid green

| The WPP20 has been paired with the MTouchⅡ and is connected to a PC for content sharing.
Solid yellow| The WPP20 is not connected to the MTouchⅡ.
Solid red| MTouchⅡ is in sleep mode.

Regulatory Notices

• Operating Ambient Temperatures
• Operating temperature: +32 to 104°F (0 to 40°C)
• Relative humidity: 5% to 90%, non-condensing
• Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

Our product warranty is limited only to the unit itself, when used normally by the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product, or for any claim from a third party. We are not liable for problems with Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

Explanation of the symbols

DC symbol is the DC voltage symbol.

WEEE Warning symbol

• To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
• Restriction of Hazardous Substances Directive (RoHS)
• This device complies with the requirements of the EU RoHS Directive.
• Statements of compliance can be obtained by contacting support@yealink.com.

Safety Instructions
Save these instructions. Read these safety instructions before use!

• General Requirements
  • Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
  • During the process of storage, transportation, and operation, please always keep the device dry and clean, avoid collision and crash.
  • Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
  • Please refer to the relevant laws and statutes while using the device.
  • Legal rights of others should be respected as well.
• Environmental Requirements
  • Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
  • Keep the device dry and free of dusts.
  • Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
  • Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
• Operating Requirements
  • Do not let a child operate the device without guidance.
  • Do not let a child play with the device or any accessory in case of accidental swallowing.
  • Please use the accessories provided or authorized by the manufacturer only.
  • The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
  • Before plugging or unplugging any cable, make sure that your hands are completely dry.
  • Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool.
  • During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital
  • Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
  • If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
  • When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately.
  • Contact the specified maintenance center for repair.
  • Do not insert any object into equipment slots that is not part of the product or auxiliary product.
  • Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.
• Cleaning Requirements
  • Before cleaning the device, disconnect it from the power supply.
  • Use a piece of soft, dry and anti-static cloth to clean the device.
  • Keep the power plug clean and dry

Troubleshooting

The unit cannot supply power to device other than Yealink device.

• There is a bad connection with the plug.
  • Clean the plug with a dry cloth.
  • Connect it to another wall outlet.
• The usage environment is out of operating temperature range.
  • Use in the operating temperature range.
• The cable between the unit and the Yealink device is connected incorrectly.
  • Connect the cable correctly.
• You cannot connect the cable properly.
  • You may have connected a wrong Yealink device.
  • Use the correct power supply.
• Some dust, etc., may be in the port.
  • Clean the port.
• Contact your dealer or authorized service facility for any further questions.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC Statement
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:

1. this device may not cause interference; and
2. this device must accept any interference, including interference that may cause undesired operation of the device. CAN ICES-3(B)

Contact Information

YEALINK NETWORK TECHNOLOGY CO.,LTD. 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R. C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V. Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands
YEALINK (USA) NETWORK TECHNOLOGY CO., LTD. 999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA Made in China

About Yealink

Yealink is a global leading provider of enterprise communication and collaboration solutions, offering video conferencing service to worldwide enterprises. Focusing on research and development, Yealink also insists on innovation and creation. With the outstanding technical patents of cloud computing, audio, video and image processing technology, Yealink has built up a panoramic collaboration solution of audio and video conferencing by merging its cloud services with a series of endpoints products. As one of the best providers in more than 140 countries and regions including the US, the UK and Australia, Yealink ranks No.1 in the global market share of SIP phones shipments.

Technical Support
Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.
Web : www.yealink.com
Copyright©2020 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.All rights reserved.

References

• Yealink Support
• Yealink Support
• Yealink Support
• Yealink Ticket

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