SEVERIN RG 2375 Raclette with Non Stick Grill Plate User Manual

: June 13, 2024
: SEVERIN

Table of Contents

SEVERIN RG 2375 Raclette with Non Stick Grill Plate
Product Usage Instructions
Warranty
Service Centres
References
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SEVERIN RG 2375 Raclette with Non Stick Grill Plate

Product Usage Instructions

Warranty
This warranty shall apply as follows:

If the appliance is defective at the time of the transfer of risk (i.e. at the time of receipt of the appliance) within the meaning of the statutory provisions, we as the manufacturer will remedy the defect free of charge within a reasonable time, at our discretion, or provide you with a new defect-free appliance. This warranty is not a durability warranty.
This warranty is valid for the device with the article number stated on the front. This warranty applies to newly bought appliances only. The warranty shall not apply to equipment that has been used, repaired, altered or otherwise modified by a third party (also referred to as refurbished equipment).
You may only receive the warranty service if you assert your rights under this warranty within two years of receipt of the appliance (e.g. from the time you pick it up in a shop in case of a purchase in stationary retail and from the delivery date in case of shipment), as described in section 4 below. We will not assume any further voluntary obligations, such as the reimbursement of transport, installation and dismantling expenses. Our statutory obligations will remain unaffected.
The warranty does not cover any defects or faults caused by:

Causes of Defects or Faults	Description
Incorrect setup or installation	e.g. non-observance of the applicable safety

regulations or the
written instructions for use, installation, and assembly
Improper use| including improper operation or misuse
External influences| such as transport damage, damage caused by shock or impact,
damage caused by the weather
Current and voltage fluctuations outside the tolerance
limits|
Non-observance of maintenance and cleaning work according to
the instructions for use|
Use-conditioned or natural wear and tear| such as the decreasing charging capacity of rechargeable
batteries, lamps or components that typically require regular
replacement during the life cycle of the product

Guarantor
The warranty provider valid for your country can be found in the appendix to this warranty statement.

Asserting Warranty Rights
You can assert your rights under this warranty by contacting your contract partner, i.e. the dealer from whom you purchased the appliance, and providing them with the following information:

Your full name, address details and phone number or email address at which you can be reached
Description of the defect of your appliance (a brief description of the defect signs is enough)
Date of purchase or, if different, date of delivery of the appliance.

Your dealer will then contact us and take care of everything else. Alternatively, you can submit the above information to our customer service and contact them directly. You can find the contact details valid for your country in the appendix to this warranty statement or on our website www.severin.com.

Warranty

The buyer’s statutory rights with regard to defects shall apply if the appliance is defective. The buyer may exercise any of these rights free of charge. You shall assert these rights against your contract partner, i.e. the dealer from whom you purchased the appliance. The contractual arrangements between you and the dealer shall be observed. Your statutory rights with regard to defects are in no way restricted or affected by this warranty. We as the manufacturer have voluntarily and additionally taken on the warranty service.
This warranty shall apply as follows: If the appliance is defective at the time of the transfer of risk (i.e. at the time of receipt of the appliance) within the meaning of the statutory provisions, we as the manufacturer will remedy the defect free of charge within a reasonable time, at our discretion, or provide you with a new defectfree appliance. This warranty is not a durability warranty. This warranty is valid for the device with the article number stated on the front. This warranty applies to newly bought appliances only. The warranty shall not apply to equipment that has been used, repaired, altered or otherwise modified by a third party (also referred to as “refurbished” equipment). You may only receive the warranty service if you assert your rights under this warranty within two years of receipt of the appliance (e.g. from the time you pick it up in a shop in case of a purchase in stationary retail and from the delivery date in case of shipment), as described in section 4 below. We will not assume any further voluntary obligations, such as the reimbursement of transport, installation and dismantling expenses. Our statutory obligations will remain unaffected.
The warranty does not cover any defects or faults caused by:
- Incorrect setup or installation, e.g. non-observance of the applicable safety regulations or the written instructions for use, installation and assembly.
- Improper use, including improper operation or misuse.
- External influences, such as transport damage, damage caused by shock or impact, damage caused by the weather.
- Current and voltage fluctuations outside the tolerance limits.
- Non-observance of maintenance and cleaning work according to the instructions for use.
- Use-conditioned or natural wearand-tear, such as the decreasing charging capacity of rechargeable batteries, lamps or components that typically require regular replacement during the life cycle of the product.
Guarantor: The warranty provider valid for your country can be found in the appendix to this warranty statement.
You can assert your rights under this warranty by contacting your contract partner, i.e. the dealer from whom you purchased the appliance, and providing them with the following information: ∙ Your full name, address details and phone number or email address at which you can be reached,
- Description of the defect of your appliance (a brief description of the defect signs is enough),
- Date of purchase or, if different, date of delivery of the appliance.

Your dealer will then contact us and take care of everything else. Alternatively, you can submit the above Information to our customer service and contact them directly. You can find the contact details valid for your country in the appendix to this warranty statement or on our website www.severin.com.

Service Centres

SEVERIN-RG-2375-Raclette-with-Non-Stick-Grill-Plate-1

Austria
Silva-Schneider Handelsgesellschaft GmbH Karolingerstraße 1 5020 Salzburg
Tel.: +43 (0) 662 251 300
Fax:. +43 (0) 662 251 300-45
E-Mail: office@silva-schneider.at

Iceland
Raftækjaverkstæðið Síðumúli 4 IS-108 Reykjavik Iceland
Tel.: +354 412-2200
E-Mail: mottaka@rvs.is

Ireland
Bluestone Sales & Distribution Ltd 26 Oaktree Business Park Trim Co., Meath
Tel.: 046 94 83100
Fax: 046 94 83663
Web: www.bluestone.ie

Kuwait
Mohammed Abdulrahman Al Bahar Al Bahar Building P.O. Box 148 Safat 13002 Kuwait
Tel.: +965 4810855

Malta
Crosscraft Co Ltd 119 Valletta Road Paola. PLA1511 Malta
Tel: +356 21805805
+356 79498432
E-Mail: clyde@crosscraft.com.mt

Nederland
Severin Nederland B.V. Witteweg 60 1431 GZ Aalsmeer
Tel.: +31 297-347054
E-Mail: info.nl@severin.com

Norway
F&H of Scandinavia A/S Trollåsveien 34 1414 Trollåsen
Tel.: +47 9244 8641
Fax: +47 6689 2070
E-Mail: info@fh-as.no

Oman
A.A.K & Partners L.L.C. P.O Box:-1650, Muttrah Postal Code – 114 Sultanate of Oman
Tel.: +968 24834470
Fax.: +968 24835186
E-Mail: aakpllc@gmail.com

Portugal
Imporaudio Lda. Rua do Padrão 76-140 4455-267 Perafita
Tel.: +351 229 966 738 / 739 / 740
Fax: +351 229 966 741
E-mail: imporaudio@imporaudio.com

Singapore
Beste (S) Pte. Ltd. Tagore Building 6 Tagore Drive, #03-04 Singapore 787623
Tel.: +65 6455 0005
Fax: +65 6455 4010
Web: www.beste.com.sg
E-Mail: info@beste.com.sg

Thailand
Verasu Ltd. part. 83/7 Wireless Rd., Lumpini, Patumwan, Bangkok 10330
Tel.: +662 254 81 008
E-Mail: askverasu@verasu.com

South Africa
AL&CD Ashley (PTY) Ltd. 3rd Floor, Grove Exchange Grove Avenue Claremont South Africa 7708
Tel: +27 21 674 0294
Fax: +27 21 674 0295
Web: http://www.alcdashley.co.za
Mail: service@alcdashley.co.za

Switzerland
SPC Electronics AG Mövenstrasse 12 9015 St. Gallen
Tel.: +41 71 227 99 89
E-Mail: service@spc.ch
www.spcshop.ch

Ukrayina
Service for Modern Electronics LLC Sim’i Khokhlovykh Str.8 4119 Kiev
Tel.: + 38 044 247 67 34
E-Mail: info1@photoservice.com.ua

United Kingdom
Homespares Centres Limited Peel House 2 Chorley Old Road
BL1 3AA
Tel.: 01204 558160
Fax: 01204 558169
E-Mail: office@homespares.co.uk
Web: www.homespares.co.uk