BROMIC 2300W Platinum Electric Low Clearance Ceiling Recess Instruction Manual

: June 15, 2024
: Bromic

Table of Contents

BROMIC 2300W Platinum Electric Low Clearance Ceiling Recess
PRODUCT INFORMATION
INSTRUCTIONS START HERE
ELECTRICAL INSTALLATION
SERVICING
MAINTENANCE
TROUBLESHOOTING
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

BROMIC 2300W Platinum Electric Low Clearance Ceiling Recess

BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-
PRODUCT

PRODUCT INFORMATION

MODEL NAME.: PLATINUM SMART-HEALTH ELECTRIC HEATERS BY BROMIC

LOW CLEARANCE (LC) CEILING RECESS INSTALLATION INSTRUCTIONS

FOR MODELS 3400W & 2300W

WARNING

This heater MUST be permanently installed by an authorized/licensed person. Do not perform maintenance, or carry out installation or assembly procedures while electrical power is switched on. Wait 2 hours after switching off the heater before handling. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $1$$
Joists, beams, and rafters shall not be cut or notched to install the heater.
Instructions below are suitable for ceiling surfaces 1030mm (0.39″-1.2″) thick. For ceiling surfaces thicker than 30mm (1.2″), contact Bromic for alternative installation options.
The heater shall, under no circumstance, be covered with insulating material or similar material.
Regular maintenance must be carried out on the heater to maintain its appearance. Inspect and clean more frequently in adverse conditions such as coastal environments.
In ceiling recess installation, the heater must be completely protected against water contact from above.

This manual contains important information about the installation, operation, and maintenance of the Low Clearance Ceiling Recess Kit for the Platinum Smart-Heat Electric Heaters. Please pay close attention to the important safety information shown throughout this instruction manual.

Any safety information will be accompanied by the following safety alert symbols:

DANGER, WARNING, IMPORTANT

Read this manual carefully before installing or servicing this product.
Improper installation, operation, or maintenance can result in death, severe injury, or property damage.
This appliance is intended for fixed installation with voltage as specified on the power rating label.
Installation MUST be carried out by a licensed and authorized technician in accordance with local electrical codes.
The Platinum Smart-Heat™ Electric Heater is intended for domestic and commercial use unless otherwise specified.
The marine-grade versions of the LC Ceiling Recess Kit shall be installed for land and coastal environment applications ONLY.
The IPX5 marine grade version of the LC Ceiling Recess Kit shall NOT be installed on marine craft.

SAVE THESE INSTRUCTIONS

SPECIFICATIONS	LC Ceiling Recess Kit
Model	Standard
Part No.	US/EU
AU	2623009
Total Output – Kit + Heater	2300W
Power connection required (volts/amps)	208V

– A.C –

60HZ

– 11.1A

| 220-240

– A.C – 50/60Hz

– 9.6A

| 208V

– A.C – 60Hz

– 16.3A

| 220-240

– A.C. – 50/60Hz

– 14.2A

| 208V

– A.C –

60HZ

– 11.1A

| 220-240

– A.C. – 50/60Hz

– 9.6A

| 208V

– A.C – 60Hz

– 16.3A

| 220-240

– A.C. – 50/60Hz

– 14.2A

Overall Dimensions

(L x W x H)

| 1039 x 261 x 175 mm

(40.9 x 10.3 x 6.9 “)

| 1475 x 261 x 175 mm

(40.9 x 10.3 x 6.9 “)

| 1039 x 261 x 175 mm

(40.9 x 10.3 x 6.9 “)

| 1475 x 261 x 175 mm

(40.9 x 10.3 x 6.9 “)

Approval

|
Model| Standard| Marine
---|---|---
Part No.| US/EU| BH3623012| BH3623013
AU| BH3623012| BH3623013
Total Output – Kit + Heater| 4500W| 4500W
Power connection required (volts/amps)| 208V – A.C –

60HZ – 11.1A

| 220-240 – A.C –

50/60Hz – 9.6A

| 208V – A.C –

60HZ – 11.1A

| 220-240 – A.C. –

50/60Hz – 9.6A

Overall Dimensions

(L x W x H)

| 1595 x 338 x 178 mm

(62.8 x 13.3 x 7 ”)

| 1595 x 338 x 178 mm

(62.8 x 13.3 x 7 ”)

Weight| 25kg (55.1lb)| 25kg (55.1lb)
Finish| Brushed Stainless Steel 304| Brushed Stainless Steel 316

Approval

|

ISOMETRIC VIEW DEPICTING

LOW CLEARANCE RECESS KIT INSTALLATION SETUP OPTIONS $BROMIC-2300W- Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $4$$

The example depicts the recess kit fixed on the length sides only. The installer is responsible for ensuring the product is installed in a structurally sound configuration.

CEILING CUTOUT AND CLEARANCE ZONES $BROMIC-2300W-Platinum-Electric-Low- Clearance-Ceiling-Recess-FIG- $5$$

ROOM CLEARANCE AND OVERALL DIMENSIONS $BROMIC-2300W-Platinum-Electric-Low- Clearance-Ceiling-Recess-FIG- $6$$

WARNING: The appliance shall, under no circumstances, be covered with insulating material or similar material.

The minimum vertical ceiling space clearance between the ceiling recess box and the ceiling surface must be 180mm (7.1″).
The minimum clearance measured from the terminal box end to the nearest surface must be 200mm (7.9″).
Minimum clearance from the ceiling cutout and the nearest wall must be 500mm (19.7″).
The minimum distance between heaters measured from the edge of the ceiling cut out must be 500mm (19.7”) with an exception for Australia/New Zealand minimum 2000mm (78.7”)*.
The minimum distance between the heater surface and the finished floor is 2400mm (94”).

Note: Under AS/NZ 60335.2.30:2015 clause 7.12.1 specifies the distance between the sides of the heater and the sides and any adjacent ceiling recessed heater shall not be less than four times the minimum distance specified for the distance between the sides of the heater and any building element adjacent to it.

Standard Versions
Ensure that the heating unit is not directly exposed to rain or water contact. For the longest product life and to maintain product appearance, mount the heater undercover and protect it from rain and weather.

Marine Versions
In a salt-air environment, such as near an ocean, corrosion occurs more quickly than normal. Stainless 316 has been used in the Marine configuration. Salt spray should be cleaned from the heater and recess kit immediately – while the heater and recess kit should undergo cleaning fortnightly to ensure maximum longevity. Use a qualified technician to check yearly for corroded areas and remove them from service when heater safety is compromised.

INSTRUCTIONS START HERE

Prepare ceiling cut-out with the dimensions:
- 2300W – 995mm x 240mm (39.2” X 9.4”)
- 3400W – 1430mm x 240mm (56.3” X 9.4”)
- 4500W – 1550mm x 317mm (61.0” X 12.5”) $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $7$$
- The heater must be installed with a heater surface at least 2400mm (94″) above the finished floor (AFF), with minimum clearance measured from the terminal box end to the nearest surface being 200mm (7.9”). The minimum heater-to-heater distance measured from the edge of the heater must be 500mm (19.7”). Refer to the install dimensions on page 3. Before proceeding with Step 2.
- NOTE: Access to cavity space through recess box is restricted.
- NOTE: Installations with Bromic controllers in cavity space. Consider the location requirements of Bromic controllers and how to access the Bromic controllers and their wiring before fitting the LC cavity recess box to the ceiling. Refer to page xx for the wiring diagram and Controller manual for mounting and sizing details.
Fasten the ceiling recess box into the ceiling with 6x (minimum) appropriate fasteners (not supplied) along the long edge.
- NOTE: The fastening screws must be inserted into a strong material that can easily support the weight of the assembly. Your installation may require re-enforcing before the frame can be safely installed.
- IMPORTANT: It is the responsibility of the installer to ensure that the installation site is structurally suitable for the mass of the heater installation being 18.5kg (41 lb) [2300W], 24kg (53 lb) [3400W] or 25kg (55.1 lb) [4500W].
- MINIMUM 10 FASTENERS TO BE USED FOR TIMBER MEMBERS.
Assemble 2x vent covers together using the vent cover trims and 4x M3x6mm screws. The color of the vent covers is to match the heater.
Install the assembled vent covers to the end of the trim assembly using 4x M4x8mm screws.
Remove the 2x M6x14mm and 2x M4x8 mm screws on the rear bracket of the heater. Remove the swivel bracket on the heater’s rear. Loosen the M16 (2300W/3400W) or **M20** (4500W) cable gland using a 20mm (15/16″) or 30mm (1/1/8”) spanner and install the removed cable gland onto the IP cover.
- ENSURE THE CABLE GLAND NUT IS REINSTALLED ON THE INNER SURFACE OF THE IP COVER.
- NOTE: During this process, the strain relief device has been removed – Care must be taken to not apply significant load to the cable as this could stress the internal cable crimps and permanently damage the heater.
Carefully remove the 4x M5x10mm screws at the rear of the heater and align the heater trim assembly with the mounting holes. The cable is fed through the opening in the center of the trim assembly.
- NOTE: REAR HEATER BRACKET IS NOT TO BE REMOVED.
Re-install the 4x M5x10mm screws to attach the heater to the trim assembly.
Feed the heater cable through the IP cover and cable gland. Attach the IP bracket to the heater using the M6x10mm screw.
- When in location, ensure the M16 (4500W) cable gland is fastened using a 24mm (15/16”) or 30mm (1/1/8”) spanner. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $12$$
Remove the lid of the terminal box by removing the 4x M4x8mm screws and set aside for reassembly.
Cut down the heater cable no shorter than 1000mm (39.3”) for the 3400W unit, or 800mm (31.5”) for the 2300W unit measured from the cable gland. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $14$$
Feed the heater cable through the lower M16 cable gland located on the terminal box. Ensure that the cable gland is tightened. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $15$$
Feed the mains (and control cables if applicable) through the terminal box cut-out in the heater box. Refer to the wiring diagram diagrams on the next page for installs using a Bromic Dimmer (sold separately) OR On/Off Controller (sold separately), please refer to the electrical diagram on the page. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $16$$
- For installs using a manual wall switch (not supplied), please refer to the electrical diagram on page 12. Comprehensive electrical diagrams can be found on page 14.
Once all connections have been made, use the supplied 4x M4x8mm screws to close the terminal box.
- MIN 2 PEOPLE REQUIRED FOR FOLLOWING STEPS.
- MAX SAFE LIFTING 16 kg (26.5 lbs) PER PERSON.
Bring the heater and terminal box up onto a stable work platform closer to the terminal box cut-out end.
IMPORTANT: ENSURE THE FRONT GLASS OF THE HEATER IS PROTECTED BEFORE PLACING ON TOP.
Before installing the terminal box – retrieve the thermal cut-off switch cable. Plug it into the thermal cut-off switch receptacle at the rear of the terminal box.
WARNING: The heater will not function unless the thermal cut-off switch plug is inserted into the receptacle on the rear of the terminal box. $BROMIC- 2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $20$$
Fasten the terminal box into the ceiling recess box using 4x M4x8mm screws. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $21$$
Attach the trim assembly to the ceiling recess box by hooking on one side of the mounting tab features to 2x M5x12mm hex flange bolts.
- Ensure heater cable placement is on the inside of the mounting hooks.
- IMPORTANT: Ensure heater cable placement is on the inside of the mounting hooks. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $22$$
Rotate the trim assembly and attach the other side of the mounting tabs to the other 2x M5x12mm hex flange bolts. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $23$$
- WARNING: The heater supply cable MUST completely rest on the support structure. The supply cable MUST NOT be touching the rear surface of the heater.
Raise the heater trim assembly so it is flush with the ceiling.
- Tighten the 4x M5x12mm hex flange bolts using an 8mm (5/16″) spanner to secure the heater in place.
- Check heater alignment is flush with the ceiling before tightening the screws. $BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $24$$

ELECTRICAL INSTALLATION

Check the product labels for correct voltage and wattage to ensure sure power source conforms to the heater requirements.
The power cable must positioned away from & protected from the enclosure of the heater.
Make all connections in accordance with local electrical code regulations. For outdoor installation, all connections must be made in accordance with local electrical code regulations for outdoor wiring. Only use wiring components approved for outdoor use with a minimum IPX5 rating.

WARNING This heater MUST be permanently installed by an authorized/ licenced person. Do not perform maintenance, or carry out installation or assembly procedures while electrical power is switched on. To disconnect the heater, turn off the power to the heater circuit at the main disconnect panel.

WARNING ELECTRICAL SHOCK HAZARD! Serious injury or death may occur. Disconnect from the electrical supply before installing or servicing this heater. Read and follow the installation clearance requirements outlined in this manual. The appliance MUST be connected to a properly grounded electrical source.

For wiring instructions using Bromic Platinum Smart-Heat Electric Wireless Dimmer BH3130011-1 or ON/OFF Control BH3130010-1 refer to the instructions provided with the controller.

IMPORTANT: Electronic dimmer controls generate heat during operation. For Bromic heaters installed Bromic SmartHeat Electric Wireless Dimmer BH3130011-1 or ON/OFF Control BH3130010-1, it is essential to ensure dimmers are mounted in a clean, dry, and well-ventilated position with clearance on all sides. It must be ensured the dimmers are not installed in a confined space, close to other heat-generating appliances, or in the case of a multi-dimmer installation, not too close together. Dimmers must remain cool at all times. Please consult Bromic dimmer installation instructions for further details or further questions please contact Bromic technical support services.

SERVICING

WARNING: ELECTRICAL SHOCK HAZARD!
Serious injury or death may occur. Disconnect from the electrical supply before servicing this heater.
WARNING: Servicing and maintenance
MUST be carried out by an authorized and licensed service person only. Do not operate any heater after it malfunctions. Disconnect power at the service panel and have the heater inspected by a reputable electrician before reusing it.
WARNING: If the supply cord is damaged, it must be replaced by Bromic, a service agent of Bromic, or similarly qualified persons to avoid a hazard. Contact Bromic for further information on the replacement of the supply cord.

MAINTENANCE

Ensure that the heating unit is not directly exposed to rain or water contact. For the longest product life, and to maintain product appearance, mount the heater under cover and protect it from rain and weather whenever possible.
The exterior housing of the heater should be cleaned fortnightly.
To clean the appliance; ensure the heater is off, and has been off for at least 2 hours after the operation, before wiping off any dirt/dust with a soft damp cloth. Salt in the air can cause rusting of metal, especially in coastal environments.
Additional cleaning of the heater with a soft damp cloth fortnightly will aid in maintaining the product’s appearance.

TROUBLESHOOTING

SYMPTOM	POSSIBLE CAUSE(S)	CORRECTIVE ACTION
No heat	1. Improper Connection 2. Self-resetting thermal switch not plugged
in 3. A non-self resetting thermal switch has been triggered.	1. Check the

connection to the power supply 2. Check self-resetting thermal switch is plugged in (see step 14). 3. Reset the Non-self resetting thermal switch located inside the terminal box (see electrical diagram).
Not enough heat| 1. The heater is too small for application 2. Heater mounted too high or too far 3.Incorrect voltage connected to the heater.| 1.Add additional heater(s) 2.Decrease mounting height or distance. 3. Check correct supply voltage and current are provided
Too much heat| 1. Heater too large for application 2. Heater mounted too low or too close 3.Incorrect voltage connected to the heater| 1. Replace with a smaller heater 2. Increase mounting height or distance 3. Check correct supply voltage is provided.

Non-self-resetting thermal switch
If the temperatures exceed safe operating limits, the non-self-resetting thermal switch will trigger. This may be due to the fan being damaged or the heater operating at a high ambient temperature. To reset the switch, push down the reset button at the middle of the switch. THE LOCATION IS SHOWN ON PAGE 10,

WARNING: Ensure the circuit is not live before attempting to reset the safety switch.

QUICK GUIDE FOR ACCESSING TERMINAL BOX

$BROMIC-2300W-Platinum-Electric-Low-Clearance-Ceiling-Recess-FIG- $26$$ $BROMIC-2300W-Platinum- Electric-Low-Clearance-Ceiling-Recess-FIG- $27$$

IF THE PRODUCT IS STILL NOT WORKING CONTACT BROMIC FOR ADDITIONAL TECHNICAL SUPPORT. THE WIRING DIAGRAM FOR THE LOW CLEARANCE CEILING RECESS KIT (FOR USE WITH DIMMER OR ON/OFF) BELOW IS A SIMPLIFIED DIAGRAM OF THE TERMINAL BOX. ALL CONNECTIONS ADJUSTED BY THE INSTALLER ARE DISPLAYED. ITEMS NOT DISPLAYED SHALL NOT BE MODIFIED.

NOTES:

For wiring instructions using Bromic SmartHeat Electric Wireless Dimmer BH3130011-1 or ON/OFF Controller BH3130010-1 refer to the instructions provided with the controller.
Connecting to a 3-phase power system can only be done for 208V versions of the Platinum Electric Heater.

WIRING DIAGRAM FOR LOW CLEARANCE CEILING RECESS KIT 2300W/3400W
(FOR USE WITH DIMMER OR ON/OFF)