SNOWJOE iON100V-21SB-CT Cordless Snow Blower Owner’s Manual

: June 4, 2024
: SnowJoe

Cordless Snow Blower
Owner’s Manual
Model iON100V-21SB-CT

IMPORTANT! Safety Instructions

All Operators Must Read These
Instructions Before Use
Read all instructions when using cordless snow blowers.
Basic safety precautions should always be followed to reduce the risk of fire, electric shock, and personal injury.

General Safety Rules

Notice the personal safety alert symbol ****used in this manual to draw your attention to a WARNING given along with the particular operating instruction. This means that
the operation requires special ATTENTION, CAUTION, and AWARENESS.

Keep work area clean and well-lit – Cluttered, dark areas invite accidents.
Use the right product – Do not use this machine for any job except that for which it is intended.
caution! – Exercise caution to avoid slipping or falling. Wear protective footwear that will protect your feet and improve your footing on slippery surfaces.
Use safety glasses – Also use safety footwear, snug-fitting clothing, protective gloves, and hearing and head protection.
Stay alert – Watch what you are doing. Use common sense. Do not operate the snow blower when you are tired or under the influence of alcohol or drugs.
Store indoors – When not in use, the snow blower should be kept dry and stored out of the reach of children in a high or locked place.
Maintain snow blower with care – Follow instructions for lubricating and changing accessories.

WARNING! Always disengage the switch bar lever, and disconnect the battery pack; wait for all movement to stop before making any adjustments, inspecting, servicing,
changing accessories, cleaning the snow blower, or when any other dangerous conditions present. Any such operation should be performed after revolving parts inside the snow
blower stop completely. Such preventive safety measures reduce the risk of starting the power tool accidentally.
WARNING! When replacing any parts, you must strictly observe the instructions and procedures described in this usermanual. Special care should be paid to any rubber parts, since these parts may increase the engine load and decrease its mechanical power if damaged.

WARNING! If you notice that the snow blower is not running properly or hear abnormal sounds from the engine when it is in use, immediately stop the machine, disconnect the battery pack, and contact Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Moving parts present risks – Keep your face, hair, clothing, hands, and feet away from moving parts.
All guards and safety attachments must be installed properly before using the unit. Shut off and disconnect the battery pack(s) before touching any parts other than the handles and switch.

For all Snow Blowers

Do not use on graveled surfaces unless the snow blower is adjusted for such a surface in accordance with the manual.
Keep children away. All visitors should be kept at a safe distance from the work area.
Dress properly. Do not wear loose clothing or jewelry. They can be caught in moving parts.
Wear rubber boots when operating the snow blower.
Operation of the snow blower in the hand-held position is unsafe, except in accordance with the special instructions for such use provided in the operator’s manual.
Avoid accidental starting – Make sure the safety button is off and the switch bar lever is disengaged before inserting the battery pack(s) into the unit. Do not transport the
a snow blower with the safety button and the switch bar lever engaged.
Keep hands away from moving parts.
Keep guards in place and in working order.
Do not force the snow blower. Use the snow blower at the rate for which it was designed to ensure optimal performance and safe operation.
Do not overreach. Keep proper footing and balance at all times.

WARNING! If the snow blower strikes any object, follow these steps:

Stop the snow blower and remove the battery pack(s).
Inspect for damage.
Repair any damage before restarting and operating the snow blower.

For Walk-behind Snow Blowers

This snow blower is capable of amputating hands and feet and throwing objects. Failure to observe the following safety instructions could result in serious injury.

Training

Read, understand, and follow all instructions on the machine and in the manual before operating this unit. Be thoroughly familiar with the controls and the proper use of the equipment. Know how to stop the unit and disengage the controls quickly.
Never allow children to operate the equipment. Never allow adults to operate the equipment without proper instruction.
Keep the area of operation clear of all persons, particularly small children.
Exercise caution to avoid slipping or falling. Especially when operating the snow blower in reverse.

Preparation

Thoroughly inspect the area where the equipment is to be used and remove all doormats, sleds, boards, wires, and other foreign objects.
Do not operate the equipment without wearing adequate winter garments. Avoid loose-fitting clothing that can get caught in moving parts. Wear footwear that will improve
footing on slippery surfaces.
Never attempt to make any adjustment while the motor is running, except when specifically recommended by the manufacturer.
Always wear safety glasses or eye shields during operation or while performing an adjustment or repair to protect eyes from foreign objects that may be thrown from the machine.

Operation

Do not put hands or feet near or under rotating parts.
Keep clear of the discharge opening at all times.
Exercise extreme caution when operating on or crossing gravel drives, walks, or roads. Stay alert for hidden hazards or traffic.
After striking a foreign object, stop the motor, remove the battery pack(s), thoroughly inspect the snow blower for any damage, and repair the damage before restarting and
operating the snow blower.
If the unit starts to vibrate abnormally, stop the motor and check immediately for the cause. Vibration is generally a warning of trouble.
Stop the motor whenever you leave the operating position, before unclogging the auger/impeller housing or discharge chute, and when making any repairs, adjustments or
inspection.
When cleaning, repairing, or inspecting the snow blower, stop the motor and make sure the auger/impeller and all moving parts have stopped.
Do not run the motor indoors. Except when starting the motor and for transporting the snow blower in or out of the building. Open the outside doors. Exhaust fumes
are dangerous.
Exercise extreme caution when operating on slopes.
Never operate the snow blower without proper guards and other safety protective devices in place and working.
Never direct the discharge toward people or areas where property damage can occur. Keep children and others away.
Do not overload the machine at high transport speeds on slippery surfaces. Look behind and use care when operating in reverse.
Do not overload the machine capacity by attempting to clear snow at too fast a rate.
Disengage the power to the auger/impeller when the snow blower is transported or not in use.
Use only attachments and accessories approved by the manufacturer of the snow blower.
Never operate the snow blower without good visibility or light. Always be sure of your footing, and keep a firm hold on the handle. Walk; Never run.
Never touch a hot motor.

Clearing a Clogged Discharge Chute

WARNING! Rotating blades can cause serious injury.
Never attempt to unclog or clean the unit while the auger is running.
Hand contact with the rotating auger/impeller inside the discharge chute is the most common cause of injury associated with snow blowers. Never use your hand to clean out the discharge chute.
To clean the chute:

SHUT THE MOTOR OFF AND REMOVE THE BATTERY PACK(S).
Wait 10 seconds to be sure the auger blades have stopped completely.
Always use a clean-out tool, such as Snow Joe ® universal chute clean-out tool (Model SJCOT). Visit snowjoe.com to purchase.

Maintenance and Storage

Check shear bolts and other bolts at frequent intervals for proper tightness to be sure the equipment is in safe working condition.
Always refer to the operator’s manual for important details if the snow blower is to be stored for an extended period.
Maintain or replace safety and instruction labels, as necessary.
Run the machine a few minutes after plowing snow to prevent freeze-up of the auger/impeller.

Battery + Charger Safety Instructions

NOTE : This unit is a tool only. The battery and the charger are not included. They must be purchased separately. The iON100V-21SB-CT is compatible with the following batteries (models iON100V-2.5AMP and iON100V-5AMP) and charger (model iON100V-RCH). See page 20 for battery options and specifications, or visit snowjoe.com.
We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable, and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the best possible battery packs.
Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor care of high- performance batteries is the main factors responsible for personal and/or product damage.

WARNING! Use only approved replacement batteries; other batteries may damage the cordless snow blower and cause it to malfunction, which can lead to serious personal injury.
CAUTION! To reduce the risk of injury, charge the iON100V-2.5AMP battery pack or the iON100V-5AMP battery pack only in their compatible charger (model iON100V-RCH, sold separately). Other types of chargers present risks of fire, personal injury, and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery pack.

Avoid dangerous environments – Do not charge the battery pack(s) in rain, snow, or in damp or wet locations.
Do not use the battery pack(s) or charger in the presence of explosive atmospheres (gaseous fumes, dust, or flammable materials) because sparks may be generated when inserting or removing the battery pack(s), which could lead to a fire.
Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the batteries is -4°F (-20°C) to 113°F (45°C). Do not charge the battery pack(s) outside in freezing weather; charge it at room temperature.
Maintain charger cord – When unplugging the charger, pull the plug, not the cord, from the receptacle to reduce the risk of damage to the electrical plug and cord. Never
carry the charger by its cord or yank it by the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges. Make sure the cord will not
be stepped on, tripped over, or subjected to damage or stress when the charger is in use. Do not use the charger with a damaged cord or plug. Replace a damaged charger
immediately.
Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged, or improperly wired extension cord poses a risk of fire and electric shock.
If an extension cord must be used, plug the charger into a properly wired 18 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.
Use only recommended attachments – Use of an attachment not recommended or sold by the battery charger or battery pack manufacturer may result in a risk of fire, electric shock or personal injury.
Unplug the charger when not in use – Make sure to remove the battery pack from unplugged chargers.

WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

Do not burn or incinerate the battery pack(s) – Battery packs may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.
Do not crush, drop or damage the battery pack(s) – Do not use the battery pack(s) or charger if they have sustained a sharp blow, been dropped, run over, or have been damaged in any way (i.e. pierced with a nail, hit with a hammer, stepped on, etc.).
Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire, or exposure to toxic battery chemicals. If the battery pack(s) or charger are damaged, contact an authorized Snow Joe ® + Sun Joe ® dealer or call the Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes, or mouth.
If a damaged battery pack leaks battery chemicals, use rubber or neoprene gloves to safely dispose of it. If the skin is exposed to battery fluids, wash the affected area with soap and water and rinse with vinegar. If eyes are exposed to battery chemicals, immediately flush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.
Do not short circuit – A battery pack will short circuit if a metal object makes a connection between the positive and negative contacts on the battery pack. Do not place a
battery pack near anything that may cause a short circuit, such as paper clips, coins, keys, screws, nails, and other metallic objects. A short- circuited battery pack poses a risk
of fire and severe personal injury.
Store your battery pack(s) and charger in a cool, dry place – Do not store the battery pack(s) or charger where temperatures may exceed 104ºF (40ºC), such as indirect
sunlight or inside a vehicle or metal building during the summer.

Information about the battery

The battery packs (model iON100V-2.5AMP or iON100V-5AMP) must be purchased separately for use with this cordless snow blower are only partially charged. The battery packs have to be charged completely before you use the tool for the first time.
For optimum battery performance, avoid low discharge cycles by charging the battery pack(s) frequently.
Store the battery pack(s) in a cool place, ideally at 59°F (15°C), and charged to at least 40%.
Lithium-ion batteries are subject to a natural aging process. The battery pack(s) must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your snow blower, and therefore pose a safety risk.
Do not throw battery packs into an open fire as this poses a risk of explosion.
Do not ignite the battery packs or expose them to fire.
Do not exhaustively discharge batteries. The exhaustive discharge will damage the battery cells. The most common cause of the exhaustive discharge is lengthy storage or non-use of partially discharged batteries. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. Place the battery pack(s) in storage only after it has been fully charged.
Protect the battery pack(s) and the tool from overloads.
Overloads will quickly result in overheating and cell damage inside the battery housing even if this overheating is not apparent externally.
Avoid damage and shocks. Immediately replace batteries that have been dropped from a height of more than one meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be undamaged. The battery cells inside the battery may have suffered serious damage.
If the battery pack(s) suffers overloading and overheating, the integrated protective cutoff will switch off the equipment for safety reasons. If this situation happens, stop the tool and let the battery pack(s) cool down for a few minutes before restarting.
Use only original battery packs. The use of other batteries poses a fire risk and may result in injuries or an explosion.

Information about the charger and the charging process

Please check the data marked on the rating plate of the battery charger (sold separately). Be sure to connect the battery charger to a power supply with the voltage marked
on the rating plate. Never connect it to a different mains voltage.
Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil, and sharp edges. Have damaged cords repaired without delay by a qualified technician at an authorized Snow Joe ® + Sun Joe
® dealer or call the Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563).
Electrical plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with grounded appliances. Unmodified plugs and matching outlets will reduce the risk of electric shock.
Keep the battery charger, battery pack(s), and cordless tool out of the reach of children.
Do not use the supplied battery charger to charge other cordless tools.
During periods of heavy use, the battery pack(s) will become warm. Allow the battery pack to cool to room temperature before inserting it into the charger to recharge.
Do not overcharge batteries. Do not exceed the maximum charging times. These charging times only apply to discharged batteries. Frequent insertion of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave batteries in the charger for days on end.
Never use or charge batteries if you suspect that it has been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suffered dangerous damage (exhaustive discharge).
Charging batteries at a temperature below 50°F (10°C) will cause chemical damage to the cells and may cause a fire.
Do not use batteries that have been exposed to heat during the charging process, as the battery cells may have suffered dangerous damage.
Do not use batteries that have suffered curvature or deformation during the charging process or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.)
Never fully discharge the battery pack(s) (maximum recommended depth of discharge is 80%). A complete discharge of the battery pack will lead to premature aging of the battery cells.

Protection from environmental influences

Wear suitable work clothes. Wear safety goggles.
Protect your cordless tool and the battery charger from moisture and rain. Moisture and rain can cause dangerous cell damage.
Do not use the cordless tool or the battery charger near vapors and flammable liquids.
Use the battery charger only in dry conditions and at an ambient temperature of 50°F – 104°F (10°C – 40°C).
Do not keep the battery charger in places where the temperature is liable to reach over 104°F (40°C). In particular, do not leave the battery charger in a car that is parked in the sunshine.
Protect batteries from overheating. Overloads, overcharging and exposure to direct sunlight will result in overheating and cell damage. Never charge or work with batteries that have been overheated – replace them immediately, if possible.
Store the charger and your cordless tool only in dry locations with an ambient temperature of 50°F – 104°F (10°C – 40°C). Store your lithium-ion battery pack(s) in a cool, dry place at a temperature of 50°F – 68°F (10°C – 20°C). Protect the battery pack(s), charger, and cordless tool from humidity and direct sunlight. Only place fully charged batteries in storage (charged to at least 40%).
Prevent the lithium-ion battery pack(s) from freezing. Battery packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded.
When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. Avoid electrostatic charging and never touch the battery poles.

Safety Symbols

The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all instructions on the machine before attempting to assemble and operate it.

Symbols	Descriptions	Symbols
****	READ THE OPERATOR’S MANUAL(S) – Read, understand, and follow all
instructions in the user manual(s) before attempting to assemble and operate.
WARNING! Do not expose the unit to rain or wet conditions. Keep dry.
SAFETY ALERT – Indicates a precaution, a warning, or a danger.		DANGER!

Cutting/dismemberment hazard – Keep feet away from the rotating auger.
| Wear hearing protection. Wear eye protection.
Wear breathing protection.| | CAUTION! Beware of stones and other foreign objects that could be thrown from the appliance.
| Keep hands, feet, and clothing away from the rotating auger to avoid injury.| | The rotating part will continuously for
run several sec nds after you
turn off the machine.
| Wear protective gloves and non-slip footwear when using the machine and handling debris.| | Keep bystanders and children a safe distance (at least 33 ft/10 m) away from the work area.
| Do not use your hands to unclog the chute.| | DANGER! Cutting/dismemberment hazard – Keep hands away from the rotating auger. Do not use your hands to unclog the rotor housing. Stop the motor before removing debris.
| Indoor use only. Only use a battery charger indoors.

Know Your Cordless Snow Blower

Read the owner’s manual and safety rules carefully before operating your cordless snow blower. Compare the illustration below to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.
SNOWJOE iON100V-21SB-CT Cordless Snow Blower

SOLD SEPARATELY
Battery + Charger options available at snowjoe.com

| |
---|---|---
1. Soft grip
2. Switch bar level
3. Chute rotate buttons
(left and right)
4. LED light button
5. Safety button| 6. Handle frame
7. Battery compartment cover
8. Chute deflector trigger
9. Chute deflector handle
10. Hex key wrench| 11. Chute deflector
12. Discharge chute
13. LED lights (2)
14. Auger blades
15. Scraper bar| 16. Wheels (2)
17. Handle frame locks (2)
18. Battery compartment
19. Auger speed dial
---|---|---|---

BATTERY COMBINATION

NOTE: This snow blower can be powered by either one (1) 5 AMP Snow Joe ® 100-Volt lithium-ion battery or any combination of two (2) Snow Joe ® 100-Volt lithium-ion batteries.

| BASIC| ADVANCED| PREMIUM
---|---|---|---
COMBINATION| One iON100V-5AMP
battery| One iON100V-5AMP battery +
one iON100V-2.5AMP battery| Two iON100V-5AMP
battery

Technical Data

Motor ………………………………………………….. 2800 W Brushless
Battery Voltage Max* ………………………………………….100V D.C.
No Load Speed ……………………………1000 – 1500 ± 10% RPM
Throw Distance Max …………………………………………. 30 ft (9 m)
Auger ……………………………………………… 2-blade paddle auger
Clearing Width …………………………………………….. 21 in. (53 cm)
Depth of Snow Cut ……………………………………… 12 in. (30 cm)
Stages …………………………………………………………. Single stage
Directional Control ……………………………180º auto-rotate chute
LED Light ………………………………………………….. 2.5 watts (each)
Net Weight …………………………………………….. 58.9 lbs (26.7 kg)

Initial no-load voltage, when fully charged, peaks at 100.8 volts; nominal voltage under typical load is 86.4 volts.

NOTE : Battery runtime may vary depending on snow conditions.
NOTE : This unit is a tool only. In order to operate this snow blower, you will need to additionally purchase either the iON100V-2.5AMP or iON100V- 5AMP lithium-ion battery and the 100V quick charger (model iON100V-RCH). See page 20 for battery options and specifications, or visit snowjoe.com.

Unpacking

Carton Contents:

A cordless snow blower with a handle frame
Discharge chute assembly
Discharge chute screws (3)
Hex key
Manual with registration card

1. Carefully remove the cordless snow blower and check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging material until you are ready to use the cordless snow blower. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations or save the packaging for long-term product storage.

MPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a
suffocation risk!

Battery Pack Operation

This equipment is powered by either one or two lithium-ion batteries (sold separately). The battery pack(s) are completely closed and maintenance-free.

TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY.

This snow blower can be powered by either one (1) 5-AMP Snow Joe ® 100-Volt lithium-ion battery or any combination of two (2) Snow Joe ® 100-Volt lithium- ion batteries. See page 20 for battery options and specifications, or visit sunjoe.com.

Battery Charge Level Indicator
The battery pack(s) is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery
indicator (Fig.1):

All 4 level monitoring LEDs are lit: The battery charge level is high.
3 level monitoring LEDs are lit: Battery charge level is decreasing.
2 level monitoring LEDs are lit: Battery charge level is decreasing. Stop work as soon as possible.
1 level monitoring LED is lit: Battery is flat. Stop work IMMEDIATELY and charge the battery. Otherwise, the battery’s service life will be greatly shortened.

Lights	Light Indicators
The battery is at 20% capacity and requires charging
The battery is at 50% capacity and requires charging soon
The battery is at 70% capacity
The battery is at full capacity

NOTE: If the charge level button does not appear to be working, place the battery pack(s) on the charger and charge as needed.
NOTE: Immediately after using the battery pack(s), the charge level button may display a lower charge than it will if checked a few minutes later. The battery cells “recover” some of their charges after resting.

USB Charging Port

iON100V series batteries are equipped with a USB port (or ports, depending on your model) which can provide 5 V power for most popular smartphones, tablets, wearables, and other USB devices.
To charge with the battery, Connect the USB cable that came with your device to the USB port (or ports) on your iON100V series battery and to your device. The charging process will start immediately (Fig. 2). SNOWJOE iON100V-21SB-CT
Cordless Snow Blower - Fig. 2 NOTE : If you experience any issues with charging your particular device, ensure that the battery pack is fully charged.
WARNING! Make sure the battery’s USB port(s) are not contaminated with lint or other debris. Use a canned-air type of product periodically to ensure that the port openings are clear.

LED light
(iON100V-5AMP batteries only – sold separately)

The iON100V-5AMP battery is equipped with a 0.35-watt LED light located on the handle, which is good for camping and emergency illumination. To turn on the LED light, open the carry handle, and press the battery push button twice in a row.
To turn off the LED light, press the battery push button twice again (Fig. 3).
NOTE : This function only comes with an iON100V-5AMP battery.
iON100V-2.5AMP battery is not equipped with a handle or an LED light.

SNOWJOE iON100V-21SB-CT Cordless Snow Blower - Fig. 3

Charger Operation

TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY.

This snow blower can be powered by either one (1) 5-AMP Snow Joe ® 100-Volt lithium-ion battery or any combination of two (2) Snow Joe ® 100-Volt lithium- ion batteries. See page 20 for battery options and specifications, or visit sunjoe.com.

WARNING! Charge only the iON100V-2.5AMP or the iON100V-5AMP lithium-ion battery packs in compatible iON100V-RCH battery chargers. Other types of batteries may cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to flow into the charger’s AC/DC plug.

When to Charge the iON100V LithiumiON Batteries
NOTE: The iON100V-2.5AMP and iON100V-5AMP lithium-ion battery packs do not develop a “memory” when charged after only a partial discharge. Therefore, it is not necessary to run down the battery pack before placing it into the charger.

Use the battery charge indicator lights to determine when to charge your iON100V-2.5AMP and iON100V-5AMP lithium-ion battery packs.
You can “top off” your battery pack’s charge before starting a big job or after a long day of use.

Charging the Battery Packs

Flip open the battery compartment cover, and push the battery releasing the button to release the battery pack(s). Pull the battery pack(s) out of the equipment. (Fig. 4).
Check that the mains voltage is the same as that marked on the rating plate of the battery charger. Then, insert the charger’s plug into the electrical wall outlet. When you
plug in the charger, the red light will illuminate steadily (Fig. 5). CAUTION! Charger iON100V-RCH is rated for 100 – 120 volt AC only. DO NOT plug the charger into any outlet that will provide power with a higher voltage. Overvoltage charging will be harmful to both the battery and charger and may cause the charger to burn out.
Place the battery pack into the charger by sliding the pack as shown until it clicks into the position. When the battery is inserted properly, the green light will slowly flash to indicate that the battery is charging. The red light will turn off. You will also hear a fan sound (Fig. 6).
When the green light stays on, the battery is fully charged (Fig. 6). NOTE: If the green light is off while the red light flashes slowly, this indicates a temperature abnormality (i.e. that the battery pack is too hot). If the green light is off while the red light flashes rapidly, this indicates there’s something wrong with the charger or the battery. Wait for a while and try to reinsert the battery into the charger. If the situation still persists, contact Snow Joe ® + Sun Joe ® customer service at 1-866-SNOWJOE (1-866-766-9563).
A fully discharged iON100V-2.5AMP battery pack with an internal temperature in the normal range will fully charge in 50 minutes (between 50ºF/10ºC and 104ºF/40ºC). A fully discharged iON100V-5AMP battery pack with an internal temperature in the normal range will fully charge in 1 hr 40 minutes (between 50ºF/10ºC and 104ºF/40ºC).
Heavily cycled battery packs may take longer to charge completely.
When charging is complete, remove the battery from the charger by pulling the battery backward to unlock it from the charger (Fig. 7).
Timely recharging of the battery will help prolong the battery’s life. You must recharge the battery pack(s) when you notice a drop in the equipment’s power.
IMPORTANT! Never allow the battery pack(s) to become fully discharged as this will cause irreversible damage to the battery.

Charger Light Indicator Table

Use the table below to determine charger light patterns and possible causes. For all other issues, contact Snow Joe ® + Sun Joe ® the customer service center at 1-866-SNOWJOE (1-866-766-9563).

Indication	Possible Cause (Solution)

• Red Light – Steady
• Green Light – Off| • No load charging – There’s no battery inserted in the charger.
• Red Light – Off
• Green Light – Slowly
flashes| • Normal charging – The battery is being charged.
• Red Light – Off
• Green Light – Steady| • Fully charged – The battery is fully charged and the charging process is finished.
• Red Light – Off
• Green Light – Rapidly
flashes| • Discharged – The battery is heavily discharged. It may take a longer time for charging.
• Red Light – Slowly
flashes
• Green Light – Off| • Temperature abnormal – Charging process will start when the battery returns to normal temperature.
• Red Light – Rapidly
flashes
• Green Light – Off| • Over current charging – The current coming through
the charger is greater than what the charger can support. Stop charging as soon as possible.
• Abnormal performance – Something is wrong with the battery or the charger. Contact Snow Joe ® + Sun Joe ® customer service at 1-866-SNOWJOE (1-866-766-9563).

Assembly

WARNING! To avoid serious personal injury, read and understand all safety instructions provided.
WARNING! Unpacking and assembly should be completed on a flat and stable surface, with adequate space for moving the machine and its packaging.
Adjusting the Handle Frame

Unlock the handle frame by rotating the handle frame locks on both sides clockwise (Fig. 8).
Rotate the handle frame up in a comfortable operation position (Fig. 9).
Lock the handle frame in position by rotating the handle frame locks on both sides counter-clockwise (Fig. 10).

Discharge Chute Assembly

Place the discharge chute assembly onto the gear plate, align the 3 holes in the gear plate, and push down until the chute is flush and flat against the housing (Fig. 11).
Use the 3 discharge chute screws to secure the discharge chute assembly to the gear plate as shown. Tighten with the provided hex key (Fig. 12).

Operations

WARNING! AVOID INJURY. Read and understand the entire Safety section before proceeding.
NOTE: Before inserting the battery pack(s), verify that the snow blower’s auger and rubber plates are firmly secured. Perform a test run to ensure that the rotor turns freely.
Starting + Stopping
WARNING! The auger starts rotating immediately after the snow blower is switched on. Keep hands and feet away from the auger.

Open the battery compartment cover and then push the battery pack(s) down until it clicks and locks into position (Fig. 13). Either side of the battery compartment may be
used. Close the cover. TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY.
This snow blower can be powered by either one (1) 5-AMP Snow Joe ® 100-Volt lithium-ion battery or any combination of two (2) Snow Joe ® 100-Volt lithium- ion batteries. See page 20 for battery options and specifications, or visit sunjoe.com.
To switch the snow blower ON, press the safety switch button, then squeeze the switch bar lever (Fig. 14).
Once the snow blower starts, release the safety switch button and proceed with the operation.
To power OFF, release the switch bar lever.

Adjust Auger Speed
This snow blower is equipped with an auger speed adjustment system, which can set the auger speed from low to high. Follow the instruction to set the auger speed to fit the working environment. Consider the working time, snow volume, and surroundings when adjusting the auger speed.
In general, lower auger speed provides longer battery runtime, but smaller plowing capacity and shorter throw distance.
Check the attached table for the specs that can be affected by the auger speed.

| MIN. Auger Speed| MAX. Auger Speed
---|---|---
Throw Distance| 25 ft (7.6 m)| 30 ft (9 m)

NOTE: Battery runtime may vary depending on snow conditions.
NOTE: The specs in the above table are based on the power provided by one Snow Joe ® iON100V-5AMP battery (sold separately). Different battery combinations will affect the specs and your unit’s performance.

To increase the auger speed, scroll the speed adjustable dial counterclockwise with the switch bar level squeezed (Fig. 15).
To reduce the auger speed, scroll the speed adjustment dial clockwise with the switch bar lever squeezed (Fig. 15).

Changing Throw Direction and Throw Height

WARNING! Never direct the snow discharge chute at the operator, at bystanders, at vehicles, or at nearby windows.
The discharged snow and foreign objects accidentally picked up by the snow blower can cause serious damage and personal injury.
Always orient the discharge chute in the opposite direction from where you, bystanders, surrounding vehicles, or windows are located.

The discharge chute can be adjusted 180 degrees by pressing the chute to rotate the button in the desired direction (Fig. 16).
The chute deflector on the top of the discharge chute controls the height of the snow stream. To adjust the height that the snow is thrown, squeeze the trigger on the chute-deflector handle, and then raise/lower the chute-deflector. Release the trigger on the chute deflector handle to lock the chute deflector in place (Fig. 17) NOTE: ALWAYS position the discharge chute deflector at a safe angle before engaging the auger. DO NOT throw snow any higher than necessary.

LED Headlights

The LED headlights are located on the front of the snow blower (Fig. 18).

To turn on the LED light, press the LED light button (Fig. 19).
To turn it off, press the LED light button again.
NOTE: After you have finished using your snow blower, remember to turn OFF the light switch.

Operating Tips

WARNING! Foreign objects, such as rocks, broken glass, nails, wire, or string, can be picked up and thrown by the snow blower, causing serious personal injury. Remove all foreign objects from the area to be plowed before operating the snow blower.
Snow is best removed as soon as possible after snowfall.

Keep the area of operation free of foreign objects that can become thrown by the blades. Perform a thorough inspection of the area since some objects may be hidden from view by surrounding snow. If the snow blower hits an obstruction or picks up a foreign object during use, stop the snow blower, remove the battery pack(s), remove the obstruction, and inspect the unit for damage. Repair or replace any damaged part before restarting and operating the unit.
Keep children, pets, and bystanders away from the area of operation. Be aware that the normal noise of the machine when turned on may make it difficult for you to hear approaching people.
To clear an area, run the unit in an overlapping series of paths. For large areas, start in the middle and throw snow to each side, so snow is not cleared more than once.
Note the wind direction. If possible, move in the same direction as the wind so that the snow is not thrown against the wind (and thus back into your face and on the just-cleared path).
Do not push the snow blower with excessive force. Do not exceed the unit’s intake or throw rate.
Some parts of the snow blower may freeze under extreme temperature conditions. Do not attempt to operate the snow blower with frozen parts. If the parts freeze while the snow blower is in use, stop the snow blower, remove the battery pack(s), and inspect for frozen parts. Free all parts before restarting or operating the snow blower. Never force controls that have frozen.
For larger areas, a definite pattern of operation is required to thoroughly clean an area of snow. These patterns will avoid throwing snow in unwanted places, as well as eliminate the need for a second removal of snow (Fig. 20).
Pattern A: Throw the snow to the right or left side where it is possible. For areas such as a long driveway, it is advantageous to start in the middle. Plow from one end to the other, throwing snow to both sides. Pattern B: If the snow can only be thrown to one side of the area to be cleared, start on the opposite side.

Maintenance

To order genuine replacement parts or accessories for the Snow Joe ® iON100V- 21SB-CT cordless snow blower, please visit snowjoe.com or contact the Snow Joe ® + Sun Joe
® customer service center at 1-866-SNOWJOE (1-866-766-9563).

WARNING! Make sure to turn off the switch and remove the battery pack(s) before performing any maintenance task on your snow blower.

General Maintenance Tips

Do not attempt to repair the machine unless you have the proper tools and instructions for the disassembly and repair of the machine.
Check bolts and screws at frequent intervals for proper tightness to ensure that the equipment is in safe working condition.
After each snow removal, shut off the motor, wait for all revolving parts to stop completely, remove the battery pack(s) and wipe residual ice and snow off the unit.

Proper Care for Battery + Charger

WARNING! To reduce the risk of injury, always unplug the charger and remove the battery pack(s) from the charger before performing any maintenance task. Never disassemble the battery pack(s) or charger. Contact your Snow Joe ® + Sun Joe ® dealer or the Snow Joe ® + Sun Joe ® customer service center for ALL repairs.

To reduce the risk of injury and damage, never immerse your battery pack(s) or charger in liquid or allow any liquid to flow inside these components.
Clean out dust and debris from charger vents and electrical contacts by blowing with compressed air.
Use only mild soap on a damp cloth to clean the battery pack and charger, keeping away from all electrical contacts. Certain cleaning agents and solvents are harmful
to plastics and other insulated parts. Some of these include gasoline, turpentine, lacquer thinner, paint thinner, chlorinated cleaning solvents, ammonia, and household
detergents containing ammonia. Never use flammable or combustible solvents around battery packs, battery chargers, or tools.
The iON100V-RCH lithium-ion battery charger (sold separately) has no serviceable parts.

Replacing Scraper Bar

IMPORTANT! Damage to auger housing will result if the scraper bar wears down too far.
To replace scraper bar:

Position the unit on a hard, flat, smooth level surface.
Detach the worn scraper bar from the snow blower by removing the 4 sets of nuts, washers, and bolts that hold it in place (Fig. 21).
Install the new scraper bar and fasten it securely to the snow blower with the original sets of nuts, washers, and bolts.

Replacing Auger Blades

During use, the auger blades will wear down over time, which will eventually cause incomplete cleaning. If the unit cannot plow snow completely and leaves snow on the ground, consider changing the auger blades.
WARNING! Replacing the auger blades involves close operation with the auger and the blades. To avoid injury caused by unintentional starting, make sure the battery pack(s) are not inserted before proceeding with the operation and wear heavy-duty gloves during the operation.

Tools Required (Not Provided):

10 mm wrench
13 mm wrench
Heavy duty gloves

In total there are 6 blade pieces fixed by 16 sets of screws, washers, and nuts in the unit. When replacing worn auger blades, pay close attention to the order in which you remove
them. Remove the 4-blade pieces on the sides first, and then the 2-blade pieces fixed on the middle steel plate. Assemble the new auger blades in the reverse order of the disassembly (Figs. 22 – 23).

To remove the first blade on the side, use a 10 mm wrench to hold the bolt steady, and use a 13 mm wrench to loosen and remove the nut. Repeat the operation to remove all 3 sets of bolts and nuts, and gently remove the blade from the auger (Fig. 24).
Follow the same instruction to remove the other 3 blades located on the sides. Rotate the auger when working on the blades on the back.
After 4 blades on the side are removed, move to the two blade pieces that are fixed on the middle steel plate. Use the 10 mm wrench to hold the bolt steady, and use the 13
mm wrench to loosen and remove the nut. Repeat on the other nut and bolt set, and gently remove the blade from the central plate (Fig. 25).
Rotate the auger to expose the other blade on the plate.
Follow the same instruction to remove it.
After all old blades are removed, follow the reverse order to assemble the new blades. Use the original sets of hardware to secure the blades on the auger.

Replacing Auger Belt

Tools Required (Not Provided):

10 mm wrench (2)
Needle nose pliers
Heavy duty gloves

Position the unit on a hard, flat, smooth level surface, with the battery pack(s), removed.
Use 2 10 mm wrenches to remove the bolts and nuts that are used to fix the right side panel. Then remove the right-side panel to expose the belt, as shown (Fig. 26). NOTE : The 2 bolts located on the left have 2 nuts on the back, while the other 4 bolts don’t. Use one 10 mm wrench to hold the left two bolts steady and remove the nuts with the other 10 mm wrench first, and then remove all the bolts.
Use the needle nose pliers to remove the spring from the hook to release the belt tension (Fig. 27).
Remove the drive belt by slowly turning the auger pulley counterclockwise while pulling the belt outwards (Fig. 28).
Install the new drive belt, rotating it onto the pulleys (Fig. 29). NOTE: Rotate the new drive belt first around the engine pulley, then the idle pulley, and finally around the auger pulley. Slowly turn the auger pulley clockwise to drive the belt inwards (Fig. 30).
Use needle nose pliers to reinstall the spring onto the hook to tension the belt. Replace the side panel on the unit, and secure it with the original hardware. The snow blower is ready to use.

Storage

Examine the cordless snow blower thoroughly for worn, loose or damaged parts. Should you need to repair or replace a part, contact an authorized Snow Joe ® + Sun Joe
® dealer or call the Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
Clean the snow blower before storing or transporting it.
Be sure to secure the unit while transporting.
Remove the battery pack(s) from the cordless snow blower before storing.
Store the cordless snow blower indoors in a locked, dry place out of the reach of children to prevent unauthorized use or damage.

Service + Support

If your Snow Joe ® iON100V-21SB-CT cordless snow blower requires service or maintenance, please call the Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Model + Serial Numbers

When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

Troubleshooting

WARNING! Always turn the tool OFF and remove the battery pack(s) before performing any adjustments, maintenance, or repairs to your cordless blower vac.

Problem	Possible Cause	Solution
Unit will not start	1. Batteries are flat.

2. Batteries are not locked in position.
3. The safety button is not depressed| 1. Charge the batteries
2. Reinsert the battery, and try to start the machine again.
3. Depress the safety button, and pull the switch bar lever.
The auger doesn’t rotate while the motor is running| 1. Auger belt is worn out
2. Auger belt is not assembled properly| 1. Change the auger belt
2. Check the auger belt, make sure it’s assembled tightly on the rail
The chute doesn’t
rotate when pressing the
button| 1. There’s no power.
2. Too much-wet snow is accumulated
around the chute and prevents the
chute from rotating.| 1. Make sure the battery pack(s) are charged and locked in position.
2. Clean the wet snow around the chute.
Snow left on the ground after cleaning| 1. Worn out auger blades
2. Worn out scraper bar| 1. Replace the blades
2. Replace the scraper bar

Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe ® + Sun Joe ® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended or used with this cordless snow blower. Contact Snow Joe ® + Sun Joe ® if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless snow blower. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

Accessories	Item	Model
100V 2.5 Ah Lithium-Ion Battery	iON100V-2.5AMP
100V 5.0 Ah Lithium-Ion Battery	iON100V-5AMP
100V Battery Quick Charger	iON100V-RCH
Universal Snow Thrower
Chute Clean-Out Tool	SJCOT

NOTE : Accessories are subject to change without any obligation on the part of Snow Joe ® + Sun Joe ® to provide notice of such changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563).

ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe ®, Sun Joe ®, or Aqua Joe ® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.

OUR WARRANTY:
Snow Joe
warrants new, genuine, powered, and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from
unauthorized sellers. If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by emailing us at help@snowjoe.com. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains, and tines are not covered under this Warranty and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).

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Documents / Resources

| SNOWJOE iON100V-21SB-CT Cordless Snow Blower [pdf] Owner's Manual
iON100V-21SB-CT, Cordless Snow Blower, iON100V-21SB-CT Cordless Snow Blower
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