SNOWJOE 24VCHRG-HS-DPC 24V Lithium-Ion High-Speed Dual Port Charger User Guide

: October 30, 2023
: SnowJoe

Table of Contents

SAFETY INSTRUCTION
TECHNICAL DATA
OPERATION
SERVICE AND SUPPORT
Federal Communications Commission (FCC)
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

24VCHRG-HS-DPC 24V Lithium-Ion High-Speed Dual Port Charger
User Guide

24V LITHIUM-ION HIGH-SPEED
DUAL PORT CHARGER
QUICK GUIDE
Model 24VCHRG-HS-DPC

SAFETY INSTRUCTION

WARNING! READ AND UNDERSTAND ALL INSTRUCTIONS. Failure to follow all instructions listed below may result in electric shock, fire and/or serious personal injury.
CAUTION! To reduce the risk of injury, charge the 24V ion+ lithium-ion battery packs only in its designated 24V ion+ lithium-ion charger. Other types of chargers present risk of fire, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery packs.

Avoid dangerous environments – Do not charge the battery packs in rain, snow or in damp or wet locations. Do not use the battery packs or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.
Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the batteries is 41°F – 105ºF (5°C – 40.5°C). Do not charge the batteries outside in freezing weather; charge it at room temperature.
Maintain charger cord – When unplugging the charger, pull the plug, not the cord, from the receptacle to reduce the risk of damage to the electrical plug and cord. Never carry the charger by its cord or yank it by the cord to disconnect it from the receptacle. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use the charger with a damaged cord or plug. Replace a damaged charger immediately.
Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock.
Charger is rated for 120 volt AC only – The charger must be plugged into an appropriate receptacle.
Use only recommended attachments – Use of an attachment not recommended or sold by the battery charger or battery pack manufacturer may result in risk of fire, electric shock or personal injury.
Unplug charger when not in use – Make sure to remove the battery packs from unplugged charger.

WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

Store your charger in a cool, dry place – Do not store charger where temperatures may exceed 105ºF (40.5ºC), such as in direct sunlight or inside a vehicle or metal building during the summer.

TECHNICAL DATA

Charge times vary. Refer to battery specifications.
Charger Input ………………………………………………………….. 400 – 480 W
Charger Output …………………………………………………………. 26V Max
Net Weight ………………………………………………………………… 3.5 lbs. (1.6 kg)
Initial no-load voltage, when fully charged, peaks at 26 volts; nominal voltage under typical load is 25.2 volts.

OPERATION

Battery Charge Level Indicator
Each battery pack is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:

All 3 level monitoring LEDs are lit: Battery charge level is high.
2 level monitoring LEDs are lit: Battery charge level is decreasing. Stop work as soon as possible.
1 level monitoring LED is lit: Battery is flat. Stop work IMMEDIATELY and charge the battery.
Otherwise the battery’s service life will be greatly shortened.

When to Charge the ion+ Lithium-Ion Batteries
NOTE: The 24V iON+lithium-ion battery packs do not develop a “memory” when charged after only a partial discharge. Therefore, it is not necessary to run down the battery pack before connecting it with the charger.

Use the battery charge indicator lights to determine when to charge your 24V ion+ lithium-ion battery packs.
You can “top-off” your battery packs’ charge before starting a big job or after a long day of use.

Charge the Battery

Press the push lock buttons on the battery to pull it out of the equipment.
Check that the mains voltage is the same as that marked on the rating plate of the battery charger. Then, insert the charger’s plug into the electrical wall outlet. When you plug in the charger, the top right green light will illuminate and stay green (Fig. 1).
Place the battery packs into the charger by sliding the packs to lock them into position. When you insert the batteries into the charger, the top green light will go off, and the bottom red light will illuminate to indicate that the batteries are charging (Fig. 2).
When the top light turns green and bottom red light turns off, the batteries are fully charged (Fig. 2).
If the light indicators do not come on at all, check that the battery packs are fully seated into the bay. Remove the battery packs and reinsert. If the problem persists, contact an authorized Snow Joe ® + Sun Joe ® dealer or call the Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
When charging is complete, remove the batteries from the charger by pressing the push lock buttons and sliding the batteries upward to unlock them from the charger (Fig. 3).

Charge a Hot or Cold Battery Pack
The green indicator light on the charger base indicates that the battery pack temperature is outside the charging range. Once the pack is within the acceptable range, normal charging will take place and the red light will be continuous. Hot or cold battery packs may take longer to charge.

| Lithium-Ion Charging Status|
---|---|---
Battery Pack Temperature| Charger Base Indicator Light| Battery Pack Indicator Light| Charging Status
Too hot| Green| Flashing together| Not charging
Normal range| Red| Flashing one by one| Normal charging
Too cold| Green| Flashing together| Not charging

Battery + Charger Off-Season Storage

Do not expose your battery packs or charger to water, rain or allow them to get wet. This could permanently damage the charger and the battery packs. Do not use oil or solvents to clean or lubricate your battery packs as the plastic casing can become brittle and crack, causing a serious risk of injury.
Store the battery packs and charger at room temperature away from moisture. Do not store in damp locations where corrosion of terminals may occur. As with other battery pack types, permanent capacity loss can result if the battery packs are stored for long periods of time at high temperatures (over 120ºF/49ºC).
24V ion+ lithium-ion battery packs maintain their charge during storage longer than other battery pack types. As a general practice, it is best to unplug the battery charger and remove the battery packs when they are not in use. Recharge the battery packs every 6 months to 60% capacity (2 lights on) during off-season storage to maintain optimal battery performance.

SERVICE AND SUPPORT

If your Snow Joe® + Sun Joe ® 24VCHRG-HS-DPC lithium-ion high-speed dual port charger requires service or maintenance, please call the Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563).
MODEL + SERIAL NUMBER
When contacting the company, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

SNOWJOE 24VCHRG HS DPC 24V Lithium Ion High Speed Dual Port Charger -
Charge

Federal Communications Commission (FCC)

Class B Device:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

SNOW JOE® + SUN JOE ® CUSTOMER PROMISE

ABOVE ALL ELSE , Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe ® , Sun Joe ® , or Aqua Joe ® product “Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.

OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or by calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [email protected]. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).