ViewSonic ViewBoard 55 Inch 4K Interactive Display User Guide
- June 13, 2024
- Viewsonic
Table of Contents
ViewBoard® Network
Requirements
Introduction
This guide will introduce the network requirements for ViewBoard’s preloaded software and help IT administrators setup ViewBoard® products within their IT infrastructure.
NOTE:
- Please ensure the wireless infrastructure supports broadcast service and it is turned ON.
- For a more stable connection, it is recommended to have any ViewBoard® connected via LAN by Ethernet cable, and client devices on a 5 GHz Wi-Fi band.
Air Class
Display quiz questions on a ViewBoard® and allow up to 30 mobile users to submit answers remotely. Whether administrating single or multiple-choice questions, the ViewBoard® will record the results of each device being used.
Air Class
- A dual band wireless access point (5G) is preferred.
- Connect to in-room wireless access point via Ethernet cable.
Android phone/tablet: scan QR Code to enter Air Class.
Other devices: Connect to the same network (Local Area Network) and enter the on-screen URL hp://(enter your URL here):8080 to enter Air Class.
Network Information
- PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as well as the ViewBoard®, need to be connected to the same network subnet.
- Port: TCP 8080
AirPlay Service
NOTE: Please ensure that mDNS is enabled on the network/access point/ wireless controller (if applicable).
AirPlay
- A dual band wireless access point (5G) is preferred.
- Connect to in-room wireless access point via Ethernet cable.
Connect to the same network (Local Area Network). Select 5G mode for optimal casting.
Network Information
- Ports:
» TCP 51040, 51030, 51020 & 51010
» UDP 5353 (mDNS to broadcast Airplay)
» UDP random port with a range of 52000~53000 (Transfer audio; assigned by AirPlay protocol)
How to Verify AirPlay is Broadcasting
1. Ensure that your iOS device and the ViewBoard® are connected to the
same subnet network.
2. Open the Control Center and select AirPlay Mirroring on the iOS device
(e.g., iPhone/iPad).
3. Find a device prefixed with “Cast-xxxx”.
4. If “Cast-xxxx” is showing then this confirms that vCast is
broadcasting AirPlay services.
5. Click on the broadcasted “Cast-xxxx” device to mirror your iOS device
to the ViewBoard®.
Chromecast Service
ViewBoard® Cast software supports native Chromecast screen sharing via the Chrome browser casting with the Chromecast feature enabled.
NOTE: Please ensure that mDNS is enabled on the network/access point/wireless controller (if applicable).
Chromecast
- A dual band wireless access point (5G) is preferred.
- Connect to in-room wireless access point via Ethernet cable.
Connect to the same network (Local Area Network). Select 5G mode for optimal casting.
Network Information
- Ports:
» TCP 8008 & 8009
» UDP 5353 (mDNS to broadcast CCast)
How to Verify Chromecast is Broadcasting
1. Ensure that your Chromebook and ViewBoard® are connected to the same
subnet network.
2. Bandwidth: At least 2~5 Mbps per user in a typical deployment. Latency
should be less than 100 ms when pinging Google’s public DNS server at 8.8.8.8;
for HD video streaming > 5 Mbps is required.
3. Access points:
» For small deployments of under 30 devices, consumer-grade networking
equipment is sufficient.
» For deployments greater than 30 devices or involving multiple rooms,
enterprise-grade, centrally managed networking equipment is recommended.
NOTE:
- It is recommended to use Wi-Fi 802.11n 5 GHz.
- Please refer to a 5 GHz channel guide for a table on non-DFS channels in your country. In the USA, those channels are 36~48 and 149~165.
Display Service
myViewBoard Display allows users to mirror their desktop wirelessly to supported Interactive Flat Panels (IFP) and Wireless Presentation Displays (WPD).
myViewBoard Display comes pre-installed on select ViewBoard® hardware, but can also be installed manually on any IFP or WPD that runs Android 6 or higher.
Once myViewBoard Display is installed on an IFP or WPD, users will only need to use a compatible browser to start mirroring their device screen to the host.
Network Information
- Ports:
» TCP Port 443 (HTTPS): outbound
» UDP and TCP port 3478 bidirectional to the WebRTC servers
» UDP Ports 50,000 – 65,535 (RTP/sRTP/RTCP) bidirectional to the WebRTC servers (These ports are optional; if blocked, media will be proxied using TURN on port 3478.)
Manager Service
myViewBoard Manager is a tool for Entity Administrators to remotely manage multiple installations of ViewSonic visual solution devices such as a ViewBoard®.
To access, select the Entity Management tile, then All Devices on the side panel.
NOTE: This option is only available for users signed in using an Entity Administrator account. To learn more, visit: https://myviewboard.com/kb/manager.
Network Information
-
Ports:
» TCP Port 443 (HTTPS): bidirectional -
Whitelist Domains:
» .myviewboard.com
» .myviewboard.cloud
» myviewboardclips.com
» firebraseio.com
» amazonaws.com
Miracast Service
Miracast helps you wirelessly stream content from Windows and Android devices to an Interactive Flat Panel (IFP) or Wireless Presentation Display (WPD).
NOTE: Please ensure that mDNS is enabled on the network/access point/wireless controller (if applicable).
Network Information
- Ports:
» TCP Port 7236 : Wi-Fi direct control port used to establish and manage sessions between the source device and ViewBoard.
» UDP port 21200 for RTP packets and UDP port 21201 for RTCP packets.
» UDP 5353 for multicast DNS (mDNS) broadcast to the local subnet.
» IP address(s): IPv4 address: 192.168.49.0, subnet mask: 255.255.255.
Over-the-Air (OTA) Service
If Auto Update is enabled on a ViewBoard® and it is connected to the Internet, it will automatically search for firmware updates. If an update is available, the ViewBoard® will automatically download and install it then reboot.
OTA Service
- ViewSonic OTA Server
- A dual band wireless access point (5G) is preferred.
- Connect to in-room wireless access point via Ethernet cable.
- After receiving the OTA (Over-the-Air) notice the system will automatically update. To update manually, tap Settings > System Update > Check Now.
- After downloading the update and installing, the device will reboot.
Network Information
- Server FQDN Name: ifp-ota.s3-accelerate.amazonaws.com, www.viewsonicglobal.com
- Server Port: TCP 443
vCast & vCastSender Service
Working with ViewBoard® Cast software, the vCast application, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s).
Network Information
- ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and cross subnet network.
- Please enter the on-screen PIN-code to connect to the ViewBoard®.
vCast
- A dual band wireless access point (5G) is preferred.
- Connect to in-room wireless access point via Ethernet cable.
Connect to the same network (Local Area Network). Select 5G mode for optimal casting.
-
Ports:
» TCP 56789, 25123, 8121 & 8000 (Controlling message port & client device audio transfer)
» TCP 8600 (BYOM)
» TCP 53000 (Request share screen)
» TCP 52020 (Reverse control)
» TCP 52025 (Reverse control for ViewBoard Cast Button)
» TCP 52030 (Status sync)
» UDP 48689, 25123 (Device searching and broadcast & client device audio transfer)
» UDP 5353 (Multicast search device protocol) -
Port and DNS for Activation:
» Port: 443
» DNS: https://vcastactivate.viewsonic.com -
OTA Service
» Server Port: TCP 443
» Server FQDN Name: https://vcastupdate.viewsonic.com
ViewBoard_Network_Requirements_UG_ENG_2b_20230928
References
- Cloud Computing Services - Amazon Web Services (AWS)
- ifp-ota.s3-accelerate.amazonaws.com
- ViewSonic - Home
- Manager myViewBoard Knowledge Base
- vcastactivate.viewsonic.com
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