MEDIBLINK M320 Non Contact Thermometer Instructions

MEDIBLINK M320 Non Contact Thermometer

Product Information

Introduction
The Mediblink Non-Contact Thermometer M320 is a device used for measuring body temperature without making direct contact with the skin. It uses infrared technology to provide accurate and quick temperature readings.

Safety Instructions and Important Information Before Using the Thermometer
Before using the thermometer, please ensure that you have thoroughly read and understood the safety instructions provided in the user manual. It is important to follow these instructions to ensure safe and effective use of the product.

Body Temperature Information
The user manual provides important information about body temperature and how to measure it accurately using the Mediblink Non-Contact Thermometer M320. It includes instructions on proper placement, waiting time, and other factors that may affect temperature measurement.

Description of Product Components
The user manual provides a detailed description of the different components of the Mediblink Non-Contact Thermometer M320. This information will help users understand the various parts and their functions.

Description of Symbols on LCD Screen
The user manual explains the different symbols that may appear on the LCD screen of the thermometer. Understanding these symbols will enable users to interpret the readings and navigate through the thermometer’s features.

Inserting and Replacing Batteries
The user manual provides step-by-step instructions on how to insert and replace batteries in the Mediblink Non-Contact Thermometer M320. It is important to follow these instructions to ensure uninterrupted use.

Switching Between Degrees Celsius and Fahrenheit
The user manual explains how to switch between degrees Celsius and Fahrenheit on the thermometer. This feature allows users to choose their preferred temperature unit of measurement.

Switching Between 4 Different Operating Modes
The Mediblink Non-Contact Thermometer M320 offers 4 different operating modes for temperature measurement. The user manual provides instructions on how to switch between these modes based on the user’s specific needs.

Advice for Measuring Personal Body Temperature
The user manual provides valuable advice and tips for measuring personal body temperature accurately using the Mediblink Non-Contact Thermometer M320. Following these recommendations will help users obtain reliable temperature readings.

Measuring Temperature of Objects/Liquids
In addition to measuring body temperature, the Mediblink Non-Contact Thermometer M320 can also measure the temperature of objects and liquids. The user manual provides instructions on how to use the thermometer for this purpose.

Memory
The thermometer has a memory function that allows users to store and recall previous temperature readings. The user manual explains how to use this feature effectively.

Care and Maintenance
Proper care and maintenance of the Mediblink Non-Contact Thermometer M320 is essential for its longevity and accurate performance. The user manual provides guidelines on how to clean and maintain the thermometer.

Certificates and Standards
The Mediblink Non-Contact Thermometer M320 complies with certain certificates and standards to ensure its safety and quality. The user manual provides information about these certifications and standards.

Errors and Troubleshooting
In case of errors or issues with the thermometer, the user manual provides a troubleshooting guide to help users resolve common problems. It is recommended to refer to this section before seeking professional assistance.

Technical Specifications
The user manual includes detailed technical specifications of the Mediblink Non-Contact Thermometer M320. This information is useful for understanding the capabilities and limitations of the thermometer.

EMC Tables
The user manual provides EMC (Electromagnetic Compatibility) tables that outline the electromagnetic compatibility of the Mediblink Non-Contact Thermometer M320 with other devices. This information ensures that the thermometer does not interfere with other electronic equipment.

Warranty Conditions
The user manual provides information about the warranty conditions for the Mediblink Non-Contact Thermometer M320. It is important to understand the warranty terms and conditions to avail of any necessary repairs or replacements.

Product Usage Instructions

Summary of Important Instructions for Temperature Measurement
These are important instructions that should be followed for accurate temperature measurement using the Mediblink Non-Contact Thermometer M320. Please read and understand these instructions thoroughly before use.

1. Wait a little before starting to measure, if the thermometer has been stored at a location where the temperature is considerably different from the place of measurement.
2. The thermometer and persons whose body temperature you are measuring should be in the same room for at least 30 minutes.
3. Do not take forehead measurements immediately after a shower, a bath, or after arriving from the outside. You must wait at least 30 minutes.
4. The infrared sensor on the thermometer must be clean and dry. Read more about cleaning in the “Care and Maintenance” section of the user manual.
5. Measure the body temperature in the middle of the forehead, as measurements on the right or left side of the forehead may be inaccurate.

Summary of Important Instructions for Temperature Measurement

These are important 2-page instructions. Please read the instructions thoroughly before use.

1. Wait a little before starting to measure, if the thermometer has been stored at a location where the temperature is considerably different from the place of measurement.

2. The thermometer and persons whose body temperature you are measuring should be in the same room for at least 30 minutes.

3. Do not take forehead measurements immediately after a shower, a bath, or after arriving from the outside. You must wait at least 30 minutes.

4. Oily forehead skin can lead to inaccurate measurement results. Always clean your forehead before measuring the temperature. After that, wait for approx. 5–10 minutes before measuring the temperature. The skin must be dry.

5. The infrared sensor on the thermometer must be clean and dry. Read more about cleaning in chapter “Care and Maintenance”.

6. Measure the body temperature in the middle of the forehead, as measurements on the right or left side of the forehead may be inaccurate.

7. Do not perform any other activities while measuring the temperature – be still.

8. Keep the sensor on the tip of the thermometer pointing at the forehead/object at an angle of 90° before
   and during the temperature measurement until the thermometer makes a measurement.

9. The temperature must be measured at least 0.5cm away from the object/forehead, and not more than 3 cm away from the object/forehead/fluid. Do not touch the forehead, object, or liquid with the thermometer.

10. It is recommended that the user performs 3 consecutive temperature measurements. You must wait at least 1 minute between each measurement. If the measurements differ from each other, consider the average value.

11. Perform individual measurements at one-minute intervals, as minor deviations may occur with multiple consecutive measurements.

12. There are no prescribed standard values for personal body temperature. Measure your body temperature when you are healthy and do not have a fever. This measured value is to serve you as a reference value to compare your body temperature to when you have a fever. Read more about body temperature in chapter “Body temperature information”.

13. Temperature measured using infrared technology
    on the forehead is comparable to the temperature measured in the mouth, and is not comparable to the temperature measured under the armpit, in the ear, or rectal temperature. Please consult your personal physician for any other case.

14. The temperature measured during sleep is not comparable to the temperature measured when you are awake, as the temperature is usually lower during sleep.

15. The thermometer allows you to measure body temperature, fluid (e.g. baby formula, water in baby’s bathtub, pool water, drink), food (e.g. baby food), object, and room temperature, ranging from 0 to 100°C. For instructions on how to use the thermometer, see the rest of the instructions for use.

Introduction

Using infrared technology, the thermometer measures the temperature on the forehead skin surface, or on the surface of objects in approximately one second. The product is in accordance with the EC provisions and Directive 93/42/EEC (MDD). The product features are:

1. 6 functions in one thermometer: body temperature, object temperature, night mode, fever alarm, 30 memory locations, illuminated display.

2. Night mode: switch to night mode (turn off the thermometer beeping at the end of the measurement) so that you do not disturb the baby while sleeping.

3. Red LED light – increased body temperature signal: This device contains a red LED light that warns the user if the body temperature is above 38°C. At the same time, a sound signal is activated (only in body temperature measurement mode).

4. 30 memory locations.

5. Illuminated LCD screen.

6. Easy to switch between °C and °F.

7. Temperature measurement in just 1 second.

8. Automatic shutdown for battery saving.

9. Empty battery indicator.

10. Large LCD screen.

11. Ergonomic design, comfortable for use:
    This is a non-contact medical thermometer that allows hygienic, clean, and easy measuring of temperature. Simply place the thermometer near the forehead or object within the set distance.

12. Immediate measurement. The unique technology allows immediate and accurate measurement.

Safety Instructions and Important Information Before Using the

Thermometer

Make sure to follow all of the instructions below when using the product. Any failure to follow the instructions may result in injury or affect the accuracy of the measurement.
Warning! Potential risks for children and people with reduced physical, sensory, or mental abilities!

1. This thermometer is not intended to be used by persons (including children) with limited physical, sensory or mental abilities, or lack of experience and/or knowledge, unless they are supervised by a person responsible for their safety, or they have received instructions from such person on how to use the thermometer.
2. Keep the thermometer out of the reach of children under 18 years of age.
3. Supervise your children all the time so they don’t play with the thermometer.
4. Children are not allowed to handle the thermometer. They could swallow small particles or batteries and suffocate. Children could suffer injures if they use the thermometer.

Warning! Risk of personal injury!

1. Improper handling of the thermometer may cause injuries.
2. Do not use the thermometer in case of malfunction. Do not attempt to modify, disassemble or repair the thermometer, and do not replace its parts.
3. If abnormalities occur during the use of the thermometer, stop the use immediately and consult your physician.
4. Do not perform any other activities while measuring the temperature.
5. If you have any doubts regarding the use of the thermometer, please consult your physician.
6. These instructions for use must be stored for the duration of the product life cycle and handed over to a third party along with the thermometer. The instructions for use should also be accessible to third parties. The instructions for use are an integral part of the thermometer.
7. Avoid improper use.
8. This thermometer cannot replace a consultation with a physician, or medical treatment! The measurement results are for comparison purposes only. In the event of a medical problem, you should see your physician.
9. The infrared sensor should stay clean and dry. Avoid damaging it. This is the only way to achieve accurate measurement results.
10. Do not touch the infrared sensor or blow in it. If the infrared sensor is dirty, the results of the measurement could be inaccurate.
11. Do not use the thermometer if it is damaged. If you use a damaged device, you can suffer injuries, cause serious danger, or incorrect measurement results.
12. Wait a little before starting to measure, if the thermometer has been stored at a location where the temperature is considerably different from the place of measurement. The thermometer and persons whose body temperature you are measuring should be in the same room for at least 30 minutes.
13. Do not take forehead measurements immediately after a shower, a bath, or after arriving from the outside. You must wait at least 30 minutes.
14. It is recommended that the user performs 3 consecutive temperature measurements. You must wait at least 1 minute between each measurement. If the measurements differ from each other, consider the average value.
15. Perform individual measurements at one-minute intervals, as minor deviations may occur with multiple consecutive measurements.
16. Oily forehead skin can lead to inaccurate measurement results. Always clean your forehead before measuring the temperature. After that, wait for approx. 5–10 minutes before measuring the temperature.
17. Repeat the measurement approximately every 15 minutes if the measurement results are unusually low or do not correspond to personal well-being. In this case, perform a comparative mouth or rectal measurement with a conventional thermometer. If you have any doubts, please consult your physician.
18. There are no prescribed standards for personal body temperature. Measure your body temperature when you are healthy and do not have a fever. This measured value is to serve you as a reference value to compare your body temperature to when you have a fever.
19. The measured temperature only represents a reference value. Please consult your physician before taking any measures based on the temperature measurement result displayed.

Warning! Risk of injury!
Improper handling of the thermometer may cause injuries.

1. Do not drop the thermometer on the floor, shake it, or expose it to impacts.
2. To ensure accurate measurement results, protect the infrared thermometer sensor in particular from moisture, dirt, and damage.
3. Do not expose the thermometer to direct sunlight or to extremely high or low temperatures. The thermometer should be used and stored only in a dry and clean environment.
4. If there is an interference or damage, do not open the thermometer or try to fix it yourself. Doing so would void the warranty claim. Only authorised persons are allowed to repair the thermometer.
5. Do not store the thermometer in a place with extreme temperatures (below -20°C or over 50°C), or in an extremely dry or moist place, as this could cause inaccurate measurement results.
6. Do not use the thermometer in a wet environment. While using the thermometer, keep it away from liquids and never immerse it in liquid.
7. Do not place the thermometer near flammable materials and gases or near explosives.
8. While operating, the thermometer may interfere with other electrical devices, and other electrical devices may interfere with its operation. Therefore, it should not be used near other electrical devices.
9. Do not use a mobile phone near the thermometer while you are measuring temperature. Note that portable and mobile high-frequency communication devices (e.g. mobile phones) may affect the operation of medical electrical devices.
10. Do not use the thermometer at a distance of less than 1.5 metres from a shortwave or microwave device, or from a high-frequency surgical apparatus.
11. Do not use the thermometer in the mountains at an altitude of more than 3000 metres.
12. Medical electrical devices are subject to specific safety regulations regarding electromagnetic compatibility. Therefore, you must comply with these rules when installing and using the thermometer.
13. The thermometer shall only be used for the purpose indicated in these instructions for use.

Body Temperature Information

• Body temperature is the internal body temperature (core temperature). It fluctuates during the day: it is lowest in the morning and highest in the late evening. Normal body temperature is not a definitive value but a range.

• The normal body temperature range is different from one person to another, and determined by several factors: age, gender, time of day, location and method of temperature measurement, level of activity, well-being, drug effects, etc.

• Most people have the lowest body temperature while sleeping; however, the temperature rises during the day. Babies and children have a higher body temperature than adults. As you get older, your body temperature drops. Fluctuations in body temperature are generally higher in children, and occur more quickly and frequently.

• Measurements in different parts of the human body give different results: the temperature measured in the rectum is usually 0.3°C higher than the temperature measured in the mouth.

• The temperature measured in the mouth is approx. 0.3°C higher than the temperature measured under the armpit. To determine your body temperature, we recommend that you measure your temperature when you are healthy, at different times of the day, three or four days in a row. This allows you to determine your normal body temperature and record it so you can compare the measured temperature to your normal values when needed.

Description of Product Components

Description of Symbols on LCD Screen

Inserting and Replacing Batteries

Warning! Risk of explosion!
Improper handling of batteries may result in explosion.

1. Only replace batteries with equal batteries or batteries of an equivalent type.
2. Do not expose batteries to excessive heat such as the sun or fire.
3. Do not charge, re-activate, disassemble, or throw the batteries into fire, or cause a short-circuit.

Warning! Risk of personal injury!
Improper handling of batteries may result in injuries.

1. Keep the batteries out of reach of children.
2. Swallowing the batteries can be life-threatening. Therefore, store the batteries out of reach and sight of children. If a battery is swallowed, seek medical advice immediately.
3. If battery fluid leaks, avoid contact with skin, eyes, and mucous membranes. In case of contact with acid, wash the affected area immediately with plenty of clean water and immediately see your physician.

Warning! Risk of injury!
Improper handling of batteries may result in injuries.

1. When inserting the battery, make sure that the terminals are properly oriented.
2. Only insert batteries of the same type in the battery compartment. Do not use batteries of different types or used and new batteries together.
3. If the batteries are empty or if the thermometer will not be used for a longer period, remove the batteries from the battery compartment.

Low battery warning
Before the batteries are completely empty, the “ ” symbol appears on the screen. You can still use the thermometer while this symbol is displayed, but we recommend that you replace the batteries as soon as possible. If the batteries are completely empty, the “Lo” symbol will appear on the screen next to the empty bat-tery symbol. In this case, you must replace the batteries before using them again.If the batteries are empty or you replace the used batteries, all entries in the memory will be erased!

Changing the batteries

1. To open the battery compartment cover, press the locking clip on the back of the thermometer and slide the cap off.
2. Carefully remove the old batteries.
3. Insert 2 new batteries (1.5V alkaline batteries, AAA size) into the battery compartment. When inserting the batteries, make sure that the terminals are properly oriented (the + and – terminals on the batteries and on the bottom of the battery compartment must match). Do not use rechargeable batteries!
4. Put the battery compartment cover back on, and slide it into the thermometer housing until it clicks into place.

Disposal

• Disposal of packaging
  For disposal, separate the packaging by the type of material. For disposal, handle paperboard and cardboard as waste paper, and the foil as secondary raw materials.

• Disposal of waste product
  (Applicable to the European Union and other European countries with systems for separate collection of secondary raw materials.)

• Waste devices may not be disposed together with household waste!

  • When the thermometer is no longer functioning, the consumer is legally required to dispose of the old product separately from household waste, e.g. at the collection point of their municipality/area where they reside. This will ensure that the old devices are professionally recycled and that negative environmental impacts are prevented. Therefore, electrical devices are marked with the symbol shown here.
  • Put the thermometer in waste electrical and electronic equipment in accordance with EC Directive 2012/19/EU.

• Batteries and rechargeable batteries may not be disposed together with household waste!
  As a consumer, you are required by law to dispose of all batteries and rechargeable batteries, whether or not they contain harmful substances, at a collection point in your municipality/area or at a store, in an environmentally friendly manner. with the following elements: Cd = cadmium; Hg = mercury; Pb = lead

Switching Between Degrees Celsius and Fahrenheit

The thermometer can display results in both degrees Celsius (°C) and Fahrenheit (°F).
To switch between degrees Celsius and Fahrenheit, make sure the device is turned on and simultane-ously press the MEM and MODE buttons briefly. This will change the mode from °C to °F or vice versa.

Switching Between 4 Different Operating Modes

1. While the thermometer is switched on, you can switch between different modes of temperature measurement by pressing the MODE button. There are 4 different measurement modes avail-able: body temperature measurement, body temperature measurement in night mode, object temperature measure-ment, object temperature measurement in night mode (in this exact order).
2. The thermometer does not beep when the night mode is selected (Body tem-perature measurement in night mode or Object temperature measurement in night mode). In night mode, a moon symbol will also appear on the LCD screen.

Note: When pressing the MODE button and switching be-tween individual operating modes, the thermometer will beep, except in the night mode.

Advice for Measuring Personal Body Temperature

1. Wait a little before starting to measure, if the thermometer has been stored at a location where the temperature is considerably different from the place of measurement.
2. The thermometer and persons whose body temperature you are measuring should be in the same room for at least 30 minutes.
3. Do not take forehead measurements immediately after a shower, a bath, or after arriving from the outside. You must wait at least 30 minutes.
4. Oily forehead skin can lead to inaccurate measurement results. Always clean your forehead before measuring the temperature. After that, wait for approx. 5–10 minutes before measuring the temperature. The skin must be dry.
5.  The infrared sensor on the thermometer must be clean and dry. Read more about cleaning in chapter “Care and Maintenance”.
6. Measure the body temperature in the middle of the forehead, as measurements on the right or left side of the forehead may be inaccurate.
7. Do not perform any other activities while measuring the temperature – be still.
8. Keep the sensor on the tip of the thermometer pointing at the forehead/object at an angle of 90° before and during the temperature measurement until the thermometer makes a measurement.
9. The temperature must be measured at least 0.5cm away from the object/forehead, and not more than 3 cm away from the object/forehead/fluid. Do not touch the forehead, object, or liquid with the thermometer.
10. It is recommended that the user performs 3 consecutive temperature measurements. You must wait at least 1 minute between each measurement. If the measurements differ from each other, consider the average value.
11. Perform individual measurements at one-minute intervals, as minor deviations may occur with multiple consecutive measurements. Otherwise, consider the average value.
12. There are no prescribed standard values for personal body temperature. Measure your body temperature when you are healthy and do not have a fever. This measured value is to serve you as a reference value to compare your body temperature to when you have a fever. Read more about body temperature in chapter “Body Temperature Information”.
13. Temperature measured using infrared technology on the forehead is comparable to the temperature measured in the mouth, and is not comparable to the temperature measured under the armpit, in the ear, or rectal temperature.
14. The temperature measured during sleep is not comparable to the temperature measured when you are awake, as the temperature is usually lower during sleep.

Personal body temperature measurement

1. Press the thermometer power button (SCAN button) to turn on the thermometer. As soon as the device is switched on, the machine will automatically perform a self-test. All symbols will be displayed on the screen.

2. Make sure you have selected the body temperature measurement mode; a human symbol will appear on the screen. To switch between different modes, keep pressing the MODE button until the desired symbol or operating mode appears on the screen.

3. Point the thermometer with the sensor toward the forehead at an angle of 90°C, and press and hold the SCAN button. Make sure that the distance between the thermometer sensor and the forehead is between 0.5cm and 3cm. Do not touch the forehead with the thermometer.

4. Release the SCAN button. In approximately one second, the thermometer will beep briefly, the LCD screen will become illuminated, and the measure-ment will be complete.

5. If the measured temperature is below 38°C, the happy face symbol will also appear on the screen next to the measured temperature. If the measured temperature is above 38°C, the sad face symbol will appear on the screen. In such case, the red LED light will also be activated. High temperature visual alarm (red LED light): Available only in Body temperature measurement mode and Silent mode for body temperature measurement.

6. After approximately 30 seconds, the thermometer will turn off automatically. Before that, you will hear a short beep.

Measuring Temperature of Objects/Liquids

1. Press the thermometer power button (SCAN button) to turn on the thermometer. As soon as the device is switched on, the machine will automatically perform a self-test. All symbols will be displayed on the screen.

2. Make sure you have selected the Object/liquid temperature measurement mode; the object sym- bol will appear on the screen. To switch between different modes, keep pressing the MODE button until the desired symbol or operating mode appears on the screen.

3. Point the thermometer with the sensor at the object, and press and hold the SCAN button. Make sure that the distance between the thermometer sensor and the object is be- tween 0.5cm and 3cm. Do not touch the object/liquid with the thermometer.

4. Release the SCAN button. In approximately one second, the result of the measurement will appear on the LCD screen.

5. After approximately 30 seconds, the thermometer will turn off automatically. Before that, you will hear a short beep.

Memory

Memory function
You can view up to 30 saved measurements to show to your GP.

1. When the device is switched on, press the MEM button. Keep pressing the button until the symbol appears for the first saved measurement.

2. Next to each saved measurement, the symbol or the symbol will appear, showing whether the personal temperature or temperature of the object is saved.

3. By pressing the MEM button, the previous measurements will be displayed on the screen. This means that measurements from to  will be displayed.

Delete Memory

1. While the thermometer is switched on, hold the MEM button for at least 3 seconds and all measurements will be deleted.
2. When the memory is deleted, the “–” symbol will appear on the screen and you will hear four short beeps.
3. Once you use up all 30 memory locations and perform the 31st measurement, the last measurement will automatically overwrite the memory location of the first saved measurement.
   The entire memory will be deleted, whether you have taken the measurement in the Body temperature measurement mode or in the Object temperature measurement mode.

Care and Maintenance

Lens/Measurement Sensor

• For accurate measurement results, it is very important that the infrared thermometer sensor is clean and has no scratches.
• Before each measurement, check the infrared sensor and, if necessary, gently clean it with a cotton swab dipped in rubbing alcohol, and dry it with a clean, dry cotton swab.

Thermometer
Use a dry, soft cloth for cleaning the housing. After cleaning the thermometer, store it in a clean, dry place at room temperature. Never expose the thermometer to extreme temperatures, humidity, direct sunlight, or shaking!

• Warning! Risk of short circuit!
  If water enters the housing of the product, a short circuit may occur.

1. Never immerse the thermometer in the water.
2. Make sure that water does not enter the housing.

• Warning! Risk of injury!
  Improper handling of the thermometer may cause injuries.

1. Do not use aggressive cleaning agents, brushes with metal or nylon bristles, or sharp or metallic cleaning items such as knives, hard spatulas, or anything similar. They can damage the surface of the device.
2. Never clean the thermometer with a polishing agent, gasoline, or solvent.

Certificates and Standards

The product is in accordance with EC MDD Directive (93/42/EEC). The following standards apply to the product manufacture or product design:

• ASTM E1965-98
  Specification for Infrared Thermometers for Intermittent Determination of Patient Temperature.

• ISO 14971
  Medical devices — Application of risk management to medical devices. Classification in accordance with IEC/EN 60601-1, clause 5:

  • Internal power supply device
  • IPX0
  • The device is not suitable for use with a mixture of flammable anesthetic and air, oxygen, or laughing gas.

Errors and Troubleshooting

When an error or an incorrect measurement result occurs, the thermometer will warn you by displaying the error as described in the table below.

Technical Specifications

• Mediblink M320 Non-contact Thermometer, model: NT17
• Measurement mode: infrared, non-contact measurement
• Measurement duration: approx. 1 second
• Measurement distance: from 0.5 to 3cm away from the forehead/object/liquid
• Screen display: LCD screen with blue screen illumination, display of °C (degrees Celsius) or °F (degrees Fahrenheit)
• Temperature display resolution: 0.1°C/°F
• Memory function: It is possible to save the last 30 temperature readings
• Energy saving function: The thermometer is automatically switched off after approximately 30 seconds
• Body temperature:
  • Measuring range: 34°C~43°C (93.2°F~109.4°F)
  • Measurement accuracy: 36°C~39°C (96.8°F~102.2°F): ±0.2°C; other ranges ±0.3°C
• Object temperature:
  • Measuring range: 0°C~100°C (32.0°F~212.0°F)
  • Measurement accuracy: ≤20°C: ±1°C; >20°C: ±5%
• Conditions for use: 16°C~40°C (60.8°F~104°F), with a relative humidity of up to 95% (not liquefied)
• Storage and transport conditions: -20°C~+50°C (-4°F~+122°F)
• Electric power supply: 2×1.5V AAA alkaline batteries (V=volt)
• Weight: approximately 80g (including batteries)
• Dimensions: (L×W×H): approx. 128.5×48.83×38.85mm

EMC Tables

Warranty

• Product: Mediblink Non-contact Thermometer M320
• Manufacturer: AViTA (Wujiang) CO., LTD, No.858. JiaoTong Road,
• Wujiang Economic Development Zone, JiangSu, P.R.C.
• Sellers name, address, signature and stamp:
• Date of extradition/sales:

WARRANTY TERMS
Dear customers!

• The warranty period is 5 years and starts from the day of product purchase.
• The warranty is valid only for products purchased in country of purchase.
• In case of product claim, you have to show the invoice. We kindly ask you to save the invoice!
  • Unfortunately, wrong handling with the device is a reason for 95% of customer complains. You can easily avoid any problem, by getting useful information provided by our special service department. To reach our service department, you can send us an e-mail on servis@mediblink.com.
  • Before sending the product back to retailer, we kindly ask you to call our service department, to get help about how to use the device to save you with unneeded trips.
  • The manufacturer guarantees free elimination of all imperfections due to defects in material or manufacturing procedure by repairing or replacing the product. In case that the product can not be repaired or replaced, the customer will get the money refund. The guarantee is not valid in case of the force majeure, accidents or unexpected events (such as lightning, water, fire etc.), incorrect use or incorrect transport, non-compliance with safety and maintaining regulations or in case of unprofessional product intervention.
• Traces of every day product usage (scratches, abrasions) and not subject to claim. The warranty does not eliminate the customer rights, which originate from seller responsibility for product flaws. By accepting the claimed product by the service department, the service department does not take responsibility for loss of saved data or settings on the product. All product repairs, which are performed out of product warranty period, have to be paid by customer by prior notice.
• The manufacturer guarantees the product quality and flawless product operation in the warranty period, which starts with the day of product purchase. If the product can not be repaired in 45 days, the product will be replaced with a new one. In case that the product can not be replaced, the money will be refunded to the customer.
• In case of product claim, send us an e-mail on servis@mediblink.com.
• In case that any serious incident has occurred in relation to the device, this should be reported to the manufacturer and the competent authority of the Member State in which the user and/or patient is established.

ABOUT COMPANY

• Manufacturer:
  • AViTA (Wujiang) CO., LTD
  • No.858. JiaoTong Road
  • Wujiang Economic Development Zone
  • JiangSu, P.R.C.
• MDSS GmbH
  • Schiffgraben 41
  • 30175 Hannover
  • Germany
• Instructions for use, version No:
  • 72-N17MN-PO11
  • M320-25062019-3
  • Issue date:
  • 24/4/2017
  • Date of last change:
  • 26/3/2020
• Manufactured for (EU importer and distributor):
  • Mediblink d.o.o.
  • Gubčeva cesta 19
  • 8210 Trebnje
  • Slovenia
  • info@mediblink.com
  • Claims and Service:
  • servis@mediblink.com
  • www.mediblink.com

References

• Golia.hr
• Mediblink.com
• Prolat.si

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