Energizer EIX1-11004 Smart WiFi Indoor Fixed Camera User Guide
- June 13, 2024
- Energizer
Table of Contents
SMART WIFI
INDOOR FIXED CAMERA
QUICK START GUIDE
EIX1-1004
v1.2
EIX1-11004 Smart WiFi Indoor Fixed Camera
GETTING STARTED
Thank you for choosing the Smart Camera. This quick start guide will help you
with setup and installation.
Package Includes:
- Smart Camera
- 6ft USB Type-C Power Cable
- USB Power Adapter
- Mounting Kit
- Quick Start Guide
What You Need:
Before setup, make sure your phone
is connected to the 2.4GHz WiFi network that your device will be placed on.
You may also need to turn on location and Bluetooth to find nearby networks.
CONNECT THE DEVICE
STEP 1
Download the free Connect app from the App Store (for iPhones) or Google Play
Store (for Android phones)
STEP 2
Make sure your mobile device is connected to your 2.4GHz WIFI network.
Open the app and click “Create Account” by following the on-screen
instructions.
After your initial sign in, your app will remember your password and log you
in automatically.
You can also choose to manually fog out under Settings in the Main
menu.
You may need to check your Spam
folder for the verification code
STEP 3
Plug the camera into a wall outlet using the provided 6 foot cable and USB
power adapter.
The indicator light on the camera should start blinking RED for pairing mode.
The camera will also make a chime sound, letting you know it has started up.
| LED Behavior | Device Status |
|---|---|
| Red | Blinking |
| Solid | Starting Up |
| Blue | Blinking |
| Solid | Connected |
If the LED is not blinking, then you are not in pairing mode. Reset the camera
by using your finger to hold down this button for 5 seconds until you hear the
camera make a chime sound.
Tip: If you would
like to install a micro SD card, insert it as shown with the gold pins facing
the lens.
(micro SD card not induded)
STEP 4
After logging in, click “+” on the top right of the screen and select “Add
device”. STEP 5
Select the Camera category and confirm the indicator light is still
blinking red.
Click “Next Step”.
STEP 6
Confirm that the displayed WiFi network is your 2.4GHz WiFi network, enter
your WiFi password and click “Confirm”.
Help: If
you need information about 2.4GHz WiFi networks, click the link to go to our
Connect FAQs on our website.
STEP 7
On the next screen, a QR Code will appear. Position your camera to scan
this QR code on your phone.
Click “Continue” when you are ready. Touch the fens of the camera directly
against the QR code on your phone and slowly move the camera away.
Once you hear an audible prompt from the camera, click the “|
Heard a Prompt” button.
Tip: If you don’t hear the
prompt, try pairing using EZ mode. Take a look at troubleshooting on page 10.
STEP 8
Your Smart Camera will now be connected to the network. Confirm the
settings for your device and then Click “Done”.
TIP: You can put your camera directly in a room by selecting one of the
available rooms. Click the button to change the name of the product.
Your Smart Camera is now ready to use. You can now view the camera remotely
and receive mobile alerts. We hope you enjoy using your Smart Camera. For
frequently asked questions and instruction videos, please visit our website at
wwwenergizerconnect.com.
INSTALLATION
Your Smart Camera can be positioned on any flat surface, or can be mounted on
a wall.
Tip: When mounted, the camera’s angle can still be adjusted by sliding the
camera ring up/down and/or rotating the base left/right.
Follow these instruction to mount your Smart Camera on the wall:
STEP 1
Push a sharp implement though the holes in the camera’s base to punch holes in
base’s foam pad.
STEP 2
Hold the camera at your desired location on the wall, and mark the screw hole
positions on the wall through the mounting holes in the camera’s
base.
NOTE: When positioning the
camera, take note of where you will connect its USB power cable.
STEP 3
Depending on your wall, use a screwdriver and drill (optional) to attach
the camera securely to the wall with the provided screws and anchors
(optional). STEP 4
Manually rotate the camera for your desired viewing angle.
LEGAL & WARRANTY
To see Warranty information and Certification Legal warnings, please see our
website.
www.energizerconnect.com
©2023 Energizer. Energizer, Energizer Bunny design and certain graphic designs
are trademarks of Energizer Brands, LLC and related subsidiaries and are used
under license by Jem Connected IOT, Inc. All other brand names are trademarks
of their respective owners. Neither Jem Connected IOT, Inc. nor Energizer
Brands, LLC is affiliated with the respective owners of their trademarks.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
and other countries.
App store is a service mark of Apple Inc.
Google, Android and Google Play are trademarks of Google LLC.
FCC Compliance
This device complies with Part 15 of the FCC Rules, operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator& your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
TROUBLESHOOTING
HAVING TROUBLE WITH SETUP?
Don’t return this product to the retailer, we’re here to help Please call us
at 888-693-4189 or visit
www.energizerconnect.com for video
tutorials, uodated manuals and more FAQs for your device.
My device won’t connect to my network!
- Make sure you are connected to your 2.4 GHz network and your device is blinking red before you start trying to connect your device.
- You may need to reset your device if you are having trouble. Check out page 2 for the location of your device’s reset button.
- To allow the app to locate the network, you may need to allow permissions for location and turn on your Bluetooth
- If you are not certain what type of network you have, contact your Internet Service Provider and ask them to create a separate, dedicated 2.4GHz network. You can also do this manually in your router’s settings.
- Try moving to a spot closer to your router for connecting.
- You can also purchase a WiFi extender to increase your WiFi range and strength.
- In some cases, you can try using the secondary pairing mode by clicking “Net Pairing Mode” on the Add Device screen (see bottom of page 3). Follow the on-screen instructions.
My device says it’s already bound when I try to connect it!
- When you get the ALREADY BOUND screen, click the blue link to send us an Unbind Request. We can assist you further from the in-app Help Center.
When my camera is pointed at a window at night, I can’t see through the glare!
- At night, the camera’s IR LEDs will turn on automatically to provide night vision when it gets dark. IR light reflects off of glass. So if you are trying to use your Indoor Camera through a window at night, go into the Device Settings->IR Night Vision and set it to OFF.
When I try to view live view, it says “Offline” or “Cannot establish encryption channel”
- Unplug your camera from power and plug it back in.
- Check to make sure you have the newest firmware for your camera. Go to the device settings and scroll down to Firmware Information.
- Contact us so we can assist you.
Setting up Motion Detection and Recording
-
From the live view of the camera, click Notifications, or from the device settings click Detection Settings.
—You can schedule when you want to receive notification of motion. -
To save recordings, you can purchase Cloud Recording or install a microSD card (max 128GB, not included) into the camera for LOCAL recordings.
—Recordings can be based of motion or can be All Day.
—Please note: All Day recording will fill up a microSD card much quicker. -
Every time a motion is detected, a screenshot is saved for your review. They can be found in the Notification Center. From the Home page, click the three lines in the top left, and then click Notifications.
-
If you are using a microSD card, it will continue to record until the the microSD card fills up.
—If you are using Motion based recording: Separate files are recorded for each detection, so when the memory fills up, it will begin to record over the oldest detections, one at a time.
—If you are using All Day recording: One files is saved as the video is continuously recording. When the memory fills up, it will clear the entire recording and start fresh.
Two Way Audio
- By default, the camera will only use the microphone OR the speaker. When you click the microphone on the live view, you will be able to speak through the camera, and when you click the microphone again to turn it off, the speaker will automatically turn on so you can hear whats being said at the camera.
- For some cameras, you can turn on Full Two Way Audio by going to the Device Settings -> Basic Function Settings -> Talk Mode and click on Two-Way Talk.
Why Does It Need The Internet?
- Our devices must connect to an internet server in order to be fully operational, otherwise they will not work as desired.
Why Does The App Need Location Permission To Function?
- The latest mobile phone operating systems require location permission to access your Wi-Fi and to detect your Wi-Fi name.
Why Does The App Ask For Permission To Use My Microphone?
- Since the app can be used with camera(s) and it’s 2-way talk feature, Google’s current Terms of Service requests microphone permissions when initially creating the account for device setup.
What’s a Mixed Network?
- Most newer routers are dual band and broadcast a separate 2.4Ghz and 5.0Ghz network band. By default, they are setup to use the same Wi-Fi name and password for both. This combined dual network with the same name and password is referred to as a “Mixed Network.”
My “Live View” Isn’t Working When I Access The App!
- If ‘Live View’ is not working, leave the Energizer Connect app and go to your phone’s settings. Go to the Apps settings, locate the Energizer Connect App, storage, and then clear cache.
Read User Manual Online (PDF format)
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