Microsoft JWM-00002 USB-C 3.1 Interface Ethernet Adapter User Manual

Microsoft JWM-00002 USB-C 3.1 Interface Ethernet Adapter

Introduction

In today’s digital age, connectivity is paramount. The Microsoft JWM-00002 USB-C 3.1 Interface Ethernet Adapter is a powerful addition to your computing arsenal, providing seamless connectivity and high-speed data transfer for your Microsoft Surface and other compatible devices. Whether you’re a professional on the go or simply seeking to enhance your device’s connectivity options, this adapter is designed to meet your needs.

Enhanced Connectivity

The Microsoft JWM-00002 USB-C 3.1 Interface Ethernet Adapter is your gateway to enhanced connectivity. This adapter extends the capabilities of your Surface’s USB-C port, allowing you to connect to Ethernet networks or add a standard USB port. No more struggling with limited connectivity options; now, you have the flexibility to connect to a wider range of devices and networks.

Product Specifications

• Manufacturer: Microsoft

• Category: Computer Components

• Sub-Category: Interface Cards/Adapters

• SKU: JWM-00002

• EAN (European Article Number): 0889842287424

• Ports & Interfaces:

  • Internal: No
  • USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity: 1
  • Output interface: RJ-45, USB 3.1
  • Host interface: USB Type-C

• Technical Details:

  • Cable length: 0.16 meters
  • Compatibility: Microsoft Surface
  • Data transfer rate: 1 Gbps

• Performance:

  • Product color: Black

• Design:

  • Internal: No
  • Product color: Black
  • LED indicators: Yes

• Power:

  • USB powered: Yes

• Other Features:

  • Cable length: 0.16 meters
  • Ethernet LAN (RJ-45) ports: 1
  • Compatibility: Microsoft Surface
  • Data transfer rate: 1 Gbps

• Cable Length: 6 inches (0.16 meters)

• Connections:

  • Male USB Type-C to Female RJ45 and USB 3.1 Type-A

What’s in the Box

1. Microsoft JWM-00002 USB-C 3.1 Interface Ethernet Adapter
2. User Manual

Product Features

The Microsoft JWM-00002 USB-C 3.1 Interface Ethernet Adapter offers the following key features:

1. High-Speed Data Transfer: This adapter allows for fast data transfer rates of up to 1 Gbps, ensuring a smooth and responsive network connection.
2. USB-C Compatibility: Designed to work seamlessly with devices featuring USB Type-C ports, making it compatible with a wide range of modern devices, including Microsoft Surface models with built-in USB-C ports.
3. Ethernet Connectivity: It provides a standard Ethernet (RJ-45) port, enabling a reliable and stable wired network connection. Ideal for situations where a wireless connection may not be optimal.
4. Additional USB Port: In addition to Ethernet connectivity, it includes a standard USB 3.1 Type-A port. This extra port allows you to connect additional USB peripherals or accessories to your device.
5. Indicator Light: The built-in indicator light confirms data transfer, making it easy to monitor the status of your connection.
6. Compact Design: Its compact and portable design makes it convenient for on-the-go use, whether you’re in the office, at home, or traveling.
7. USB-Powered: The adapter is powered through the USB connection, eliminating the need for an external power source or additional cables.
8. Sleek Black Finish: The adapter comes in a stylish black color, complementing the aesthetics of your device.

Please note that this adapter is specifically designed for Microsoft Surface devices with USB-C ports, but it may also work with other USB-C compatible devices. Always check the compatibility with your specific device before purchase.

Product Usage Instructions

The Microsoft JWM-00002 USB-C 3.1 Interface Ethernet Adapter is designed to extend the capabilities of your compatible device by adding Ethernet and an additional USB Type-A port. With this adapter, you can enjoy high-speed wired network connectivity and connect extra USB peripherals simultaneously.

Step-by-Step Usage Guide

1. Device Compatibility: Ensure that your device has a USB Type-C port and is compatible with the Microsoft JWM-00002 adapter. This adapter is optimized for use with Microsoft Surface devices that have built-in USB-C ports.
2. Power Up Your Device: Connect your compatible device to its power source if it’s not already connected. This will help ensure stable and uninterrupted usage.
3. Plug the Adapter In: Insert the male USB Type-C end of the adapter into your device’s USB-C port.
4. Ethernet Connection: Plug an Ethernet cable into the RJ-45 port on the adapter. Connect the other end of the Ethernet cable to your network source, such as a router, modem, or network switch.
5. Additional USB Device: If you wish to connect a USB peripheral, plug it into the USB 3.1 Type-A port on the adapter. This additional USB port allows you to use a variety of USB devices, such as external hard drives, flash drives, or peripherals.
6. Indicator Light: The built-in indicator light will confirm data transfer when connected to the network. This light provides a visual confirmation of network activity.
7. Network Configuration: Depending on your device and operating system, you may need to configure network settings. In many cases, the adapter will be automatically recognized, and network settings will be configured accordingly.
8. Enjoy Your Wired Connection: Once the adapter is connected, you should have access to high-speed, reliable Ethernet connectivity for your device. Enjoy faster data transfer and stable network access.

Additional Notes:

• Always check the compatibility of your device with the Microsoft JWM-00002 adapter before use.
• To ensure a consistent power supply, it’s recommended to keep your device connected to its power source when using the adapter, especially for devices with limited battery life.
• If you experience any issues with network connectivity, consult your device’s user manual or manufacturer’s support for troubleshooting guidance.
• Make sure to safely remove USB peripherals when they are no longer in use to avoid data loss or corruption.

Care and Maintenance

• Regularly inspect the adapter for dust, dirt, or debris. If you notice any buildup, gently clean it using a soft, lint-free cloth.
• Avoid using harsh chemicals, abrasive materials, or cleaning solutions. A mild, alcohol-free screen cleaner can be used if necessary.
• When not in use, store the adapter in a safe and dry place to protect it from environmental factors.
• To prevent damage, avoid placing heavy objects on top of the adapter during storage.
• The USB Type-C, USB Type-A, and RJ-45 connectors are vital components. Protect them from physical damage and contaminants.
• When the adapter is not in use, consider using protective caps or covers for the connectors to prevent dust or debris from entering.
• When plugging or unplugging the adapter, handle it gently and avoid excessive force. Misalignment or rough handling can damage the connectors.
• Ensure the connectors are clean and free from debris before each use.
• Be mindful of the cable attached to the adapter. Avoid bending, twisting, or pulling the cable forcefully, as this can damage the internal wiring.
• Use cable organizers or Velcro ties to keep the cable neatly coiled when not in use.
• Periodically check for firmware updates or driver updates provided by Microsoft or your device’s manufacturer. These updates may enhance compatibility and functionality.
• Pay attention to the indicator light on the adapter. If it stops working, contact customer support for guidance on potential issues and solutions.
• When connecting USB peripherals to the adapter, ensure they are compatible with your device and that you safely eject them when not in use.
• Avoid exposing the adapter to extreme temperatures, humidity, or liquids. Keep it away from direct sunlight.

Warranty

When you acquire a new Surface device or a Surface-branded accessory, it includes:

1. A one-year limited hardware warranty
2. 90 days of technical support

Furthermore, beyond the standard limited warranty, you may have the opportunity to acquire extended protection for your Surface device (please note that this option may not be available in all regions).

To easily determine the warranty specifics for your specific device and the corresponding coverage period, you can utilize the Surface app. Here’s how:

1. Click on Start, type “surface” into the search bar, and select the Surface app from the results list.
2. Launch the Surface app.

Please be aware that if you cannot locate the Surface app in your search results, you may need to download it from the Microsoft Store.

Expand the “Warranty & services” section within the app.

Alternatively, you can visit account.microsoft.com/devices and choose the device in question to view its warranty details. If your device is not listed, you can select “Register device” to add it to your account, and the coverage dates will become visible after completing this step.

Frequently Asked Questions

What is the Microsoft JWM-00002 USB-C 3.1 Interface Ethernet Adapter used for?

The Microsoft JWM-00002 USB-C Adapter is designed to extend the functionality of your Surface device. It allows you to add an Ethernet port or a standard USB port to your Surface with a USB-C port.

Is this adapter compatible with all Surface models?

Yes, it is compatible with all Surface models that have a built-in USB-C port.

What are the data transfer rates of this adapter?

This adapter offers data transfer rates of up to 1 Gbps, ensuring fast and reliable connectivity.

Does it require an external power source?

No, it doesn't. This adapter is USB-powered, so it draws power from your Surface device through the USB-C port.

How long is the cable of the adapter?

The cable length of this adapter is 0.16 meters (approximately 6 inches).

What type of ports and interfaces does it offer?

It provides one USB 3.2 Gen 1 (3.1 Gen 1) Type-A port, one RJ-45 (Ethernet) port, and one USB 3.1 Type-C port.

Is it available in different colors?

No, the Microsoft JWM-00002 USB-C Adapter is available in black.

How can I check the warranty for this product?

To check the warranty for this product, you can use the Surface app on your device. If you don't find the Surface app, you might need to download it from the Microsoft Store. You can also check the warranty by visiting account.microsoft.com/devices and selecting your device. If it's not listed, you can register it to see the coverage details.

Is there an option to extend the warranty for this product?

Yes, in addition to the standard limited warranty, you may have the option to purchase extended protection for your Surface device, though availability may vary by region.

What devices can I use this adapter with, apart from Surface models?

While it's designed for Surface devices, you can use this adapter with any device that has a USB-C port, provided you need additional Ethernet or USB connectivity.

Does this adapter work with macOS devices, such as MacBooks?

The Microsoft JWM-00002 adapter is primarily designed for Windows devices, so full compatibility with macOS is not guaranteed. You may need to check for macOS drivers or compatibility if you intend to use it with a Mac.

Can I use this adapter for gaming consoles, like Xbox or PlayStation?

This adapter is not typically designed for gaming consoles but may work if the console supports USB-C and you require Ethernet connectivity. It's recommended to check with the console manufacturer for compatibility.

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