BOSCH SHX78B75UC Dishwasher User Manual
- June 13, 2024
- Bosch
Table of Contents
- IMPORTANT SAFETY INSTRUCTIONS
- Preventing material damage
- Environmental protection and energy-saving
- Familiarizing yourself with your appliance
- Dishwasher Cycles
- Options
- Features
- Before using for the first time
- Water softening system
- Rinse aid system
- Detergent
- Dishware
- Basic Operation
- Basic settings
- Home Connect™
- Cleaning and maintenance
- Troubleshooting
- Transportation, storage and disposal
- Customer Service
- Technical specifications
- Statement of Limited Product Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Dishwasher
SHX78B75UC
Use and Care Manual
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Read all instructions carefully before use. These precautions will reduce
the risk of electrical shock, fire and injury to persons. When using kitchen
appliances, basic safety precautions must be followed including those in the
following pages.
1.1 Safety definitions
Here you can find explanations of the safety signal words used in this manual.
WARNING
This indicates that death or serious injuries may occur as a result of
nonobservance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non-
observance of this warning.
NOTICE:
This indicates that damage to the appliance or property may occur as a result
of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
1.2 General information
To reduce the risk of fire, electrical shock, or serious injury, observe the
following.
- This appliance is provided with installation instructions and this use and care manual. Read and understand all instructions before using the appliance.
- Keep the manual and the product information in a safe place for future reference or for the next owner.
- Do not connect the appliance if it has been damaged in transit.
- Severe product damage and/or injury could result from the use of unqualified service technicians or non-original parts. All repairs must be performed by an authorized service provider using only original equipment factory replacement parts.
- NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.
1.3 Intended use
Only use this appliance:
- for cleaning household dishware.
- In private households and in enclosed spaces in a residential environment.
- Up to an altitude of 8200 ft (2500 m) above sea level.
1.4 Restrictive Use
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
1.5 Grounding instructions
This appliance must be grounded to a metal, permanent wiring system or an
equipment grounding conductor must be run with the circuit conductors and
connected to the equipment grounding terminal or lead on the dishwasher. See
the Installation Instructions included with this dishwasher for more
information on electrical requirements.
WARNING
Improper connection of the equipment grounding conductor can result in risk of
electric shock.
▶ This appliance must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current. This appliance is equipped with a cord having
an equipment-grounding conductor.
Check with an authorized electrician or service representative if you are in
doubt whether the appliance is properly grounded.
1.6 Safe use
Follow these safety instructions when using the appliance.
WARNING
To reduce the risk of serious injury, observe the following.
▶ Read all instructions before using this dishwasher.
▶ Use this dishwasher only for its intended function, which is the washing of
household dishware and kitchenware rated as dishwasher safe.
▶ Only use detergents or rinsing agents recommended for use in a dishwasher,
and keep them out of the reach of children.
▶ Do not abuse, sit or stand on the door or dish racks of the dishwasher.
WARNING
Under certain conditions, hydrogen gas may be produced in a hot water system
that has not been used for two weeks or more. Hydrogen gas is explosive.
▶ Before using a dishwasher that is connected to a hot water system that has
been unused for two weeks or longer, turn on all hot water faucets and let the
water flow from each for several minutes. This will release any accumulated
hydrogen gas. As the gas is explosive, do not smoke or use an open flame
during this time.
WARNING
To avoid risk of electric shock, observe the following.
▶ Only use the appliance in enclosed residential space according to the
installation manual.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use any steam cleaners or high-pressure cleaners to clean this
appliance. If not followed, excess moisture can accumulate.
WARNING
The blow opening of the Eolith container becomes hot and can cause burns.
▶ Never touch the blow opening of the Eolith container.
WARNING
To avoid risk of injury, when loading items to be washed, observe the
following.
▶ Locate sharp items so they are not likely to damage the door seal.
▶ Load knives and other sharp utensils with their handles up to reduce the
risk of cut-type injuries.
▶ Do not wash plastic items unless they are marked “dishwasher safe” or the
equivalent. For plastic items not so marked, check the manufacturer’s
recommendations.
▶ Do not operate your dishwasher unless all enclosure panels are in place.
▶ Do not tamper with or override controls and interlocks.
WARNING
For safe care and operation of your appliance, observe the following.
▶ Follow the safety instructions and directions for use on the detergent and
rinse aid product labels.
▶ Do not use harsh chemicals such as bleach-based products to clean your
dishwasher. Some bleach-based products can damage your dishwasher and may
present health hazards!
▶ Always use caution when opening the door during or following a wash cycle as
hot water or steam may escape. Do not fully open the door until water noises
have stopped and steam has subsided.
▶ To avoid floor damage and possible mold growth, do not allow wet areas to
remain around or under the dishwasher.
NOTICE:
Water and power shut off
▶ It is highly recommended for the end user to become familiar with the
procedure to shut off the incoming water supply and the procedure to shut off
the incoming power supply. See the installation instructions or contact your
installer for more information.
1.7 Risk to children
Follow these safety instructions if there are children in your home.
WARNING
To reduce risk of injury to children, observe the following.
▶ Do not allow children to play in or on the dishwasher.
▶ When children become old enough to operate the appliance, it is the
responsibility of the parents/legal guardians to ensure the children are
instructed in safe practices by qualified persons.
▶ Remove the dishwasher door to the washing compartment when removing an old
dishwasher for service or discarding.
1.8 State of California Proposition 65 Warnings
This product may contain a chemical known to the State of California, which
can cause cancer or reproductive harm. Therefore, the packaging of your
product may bear the following label as required by California:
STATE OF CALIFORNIA PROPOSITION 65 WARNING:
WARNING
Cancer and Reproductive Harm –
www.P65Warnings.ca.gov
Preventing material damage
NOTICE:
Harsh chemicals such as bleach based products can damage your dishwasher.
▶ Do not use harsh chemicals such as bleach-based products to clean your
dishwasher.
Unsuitable cleaning products may damage the appliance.
▶ Do not use a steam cleaner.
▶ So as not to scratch the finish on the appliance, do not use sponges with a
rough surface or abrasive cleaning agents.
Escaping water vapor can damage cabinetry.
▶ When the program ends, let the appliance cool down a bit before opening the
door.
Protect your appliance from the elements.
▶ Protect against freezing to avoid possible damage to the fill valve. Damage
caused by freezing is not covered by the warranty.
Special salt for dishwashers can damage the tub due to corrosion.
▶ To make sure that any special salt that escapes is washed out of the tub,
add the special salt to the dispenser for special salt immediately before the
program starts.
Detergent may damage the water softening system.
▶ Only fill the dispenser of the water softening system with special
dishwasher salt.
Environmental protection and energy-saving
3.1 Saving energy
If you follow these instructions, your appliance will use less power and
water.
Use the Normal program.
The Normal program is energy efficient and environmentally friendly.
→ “Dishwasher Cycles”, Page 15
If you do not have much dishware to wash, use the additional Half Load
option.1
The program will adjust to a lower load and consumption will be reduced.
Change the sensor setting to the default.
Consumption is reduced.
→ “Sensors”, Page 10
Eolith drying automatically helps to save energy.
→ “Eolith drying “, Page 9
3.2 Eolith drying
The appliance features a Eolith container. Eolith drying lets you save energy.
Zeolite is a mineral that can store moisture and energy and then release them
again.
During dishwashing energy is used to heat up the washing water and dry the
mineral.
During the drying phase, moisture from the interior of the dishwasher is
stored in the mineral and heat is released. The heat is blown out into the
interior of the dishwasher with dry air. This speeds up and improves drying.
Therefore, eolith drying is very efficient.
Note: To avoid impairing Eolith drying performance, do not position
dishware parts directly in front of the intake opening or the blow opening of
the Eolith container. Do not position heat-sensitive dishware parts directly
in front of the blow opening of the Eolith container.
→ “Appliance”, Page 11
3.3 Aqua Sensor
The Aqua Sensor is an optical measuring device (light barrier) which measures
the turbidity of the washing water. You can save water with the Aqua Sensor.
The operation of the Aqua Sensor depends on the selected cycle. If the soiling
level is high, the washing water is drained off and replaced with fresh water.
If the soiling level is lower, the washing water is used in the next rinse, so
reducing water consumption by 3-6 liters. In the Auto cycles the temperature
and run time are additionally adjusted to the level of soiling.
3.4 Sensors
The sensors adjust the cycle sequence and strength in the Auto cycles
depending on the level and type of soiling.
The sensor has different sensitivity levels that can be changed in the basic
settings.
Sensor setting | Description |
---|---|
SE:00 | Optimal setting for mixed loads and heavily soiled dish- ware. Saves |
both energy and water.
SE:01| Adjusts the cycle strength for effective removal of food remnants even
with low soil- ing levels. Energy and water con- sumption are adjusted
accordingly.
SE:02| Adjusts the cycle strength for difficult conditions of use, e.g.
stubborn dried-on food rem- nans. Recom- mended setting when using or- gamic
or ecological detergents con- tainting low levels of active agents. Energy and
water consumption are adjusted accordingly.
Familiarizing yourself with your appliance
4.1 Appliance
1| Rating plate| Rating plate with E number and FD number → Page 56.
You will need this data to contact Customer service
→ Page 56.
---|---|---
2| Detergent dispenser| Detergent is added to the detergent dispenser.
3| Lower rack| Lower rack → Page 19
4| Dispenser for special salt| Add special salt to the dispenser for special
salt.
→ “Water softening system”, Page 23
5| Lower spray arm| The lower spray arm washes the dishware in the lower rack.
If the dishware has not been washed properly, clean the spray arms.
→ “Cleaning the spray arms”, Page 42
6| Detergent tab collecting tray| During the wash cycle, detergent tabs
automatically drop out of the detergent dispenser into the tab collecting
tray, where they can dissolve fully.
7| Upper rack| Upper rack → Page 19
8| Silverware drawer| Silverware drawer → Page 20
9| Cup shelf1| Cup shelf → Page 21
10| Upper spray arm| The upper spray arm washes the dishware in the upper
rack.
If the dishware has not been washed properly, clean the spray arms.
→ “Cleaning the spray arms”, Page 42
11| Intake opening of the Eolith container| The intake opening is required for
Eolith drying
→ Page 9.
12| Blow opening of the Eolith container| The blow opening is required for
Eolith drying
→ Page 9.
13| Filter system| Filter system → Page 41
14| Silverware basket| Silverware basket
15| Dispenser for rinse aid| Rinse aid is added to the dispenser for rinse
aid.
→ “Rinse aid system”, Page 25
1 Depending on the appliance specifications
4.2 Controls
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
1| ON/OFF button and reset button Reset 4sec| Switching on the appliance
→ Page 32
Switching off the appliance
Terminating the wash cycle
→ Page 33
---|---|---
2| Cycle buttons| Cycles → Page 15
3| Display| The display shows information about the remaining run time or
basic settings. You can change the basic settings via the display and the
setting buttons.
→ “Changing the basic settings”, Page 36
4| Electronic delay time| Setting the electronic delay time
→ Page 32
5| Remote Start| → “Remote Start “, Page 38
6| Cycle buttons and options| Cycles → Page 15
Options → Page 18
7| Start button| Starting the wash cycle
→ Page 32
8| WLAN display| Home Connect → Page 37
9| Water supply display| Display for water supply
10| Door handle¹| Open the appliance door.
11| Special salt refill indicator| Water softening system
12| Rinse aid refill indicator| Rinse aid system
→ “Adding rinse aid”, Page 25
13| Setup 3sec button| If you press for approx. 3 seconds, you can open the
basic settings.
→ “Changing the basic settings”, Page 36
1 Depending on the appliance specifications
Dishwasher Cycles
Below is an overview of the different cycles available on your dishwasher.
The running time may vary depending on the cycle selected. The running time
depends on the water temperature, the quantity of dishware, the level of dirt
and the option selected. The running time will change if the rinse aid system
is switched off or rinse aid needs to be added. The consumption values relate
to normal conditions and a water hardness of 16 20 °E. Different influencing
factors such as water temperature or pipe pressure may result in deviations.
Cycle| Purpose| Cycle sequence| Usage
1) Hour/min.
2) Electrical/ kWH
3) Water/gal
---|---|---|---
Heavy| Dishware:
◾ Washing pots and pans, non- fragile dishware and silverware
Level of soiling:
◾ Removing stub- born burned or dried on food remnants con- tainting starch
and protein.| Intensive
◾ Pre-Rinse
◾ Cleaning 151 °F – 160 °F
◾ Intermediate rinse
◾ Final rinse 151 °F
◾ Drying| ◾ 1) 2:00 – 2:15
◾ 2) 1.100 – 1.200
◾ 3) 4.9 – 6.4
Auto| Dishware:
◾Cleaning mixed dishware and silverware.
Level of soiling:
◾ Removing com- mon household food remnants lightly dried-on.| Sensor
controlled:
◾ Optimized by sensors depending on the soiling of the rinse water.| ◾ 1)
1:45 – 2:15
◾ 2) 0.720 – 0.800
◾ 3) 3.4 – 5.4
Note: The dis- played cycle time indicates an average value.
Normal| Dishware:
◾ Cleaning mixed dishware and silverware.
Level of soiling:
◾ Removing com- mon household food remnants lightly dried-on.| Most economical
cycle:
◾ Pre-Rinse
◾ Cleaning 113 °F – 146 °F
◾ Intermediate rinse
◾ Final rinse 136 °F
◾ Drying| ◾ 1) 2:10 – 2:15
◾ 2) 0.700 – 0.810
◾ 3) 2.6 – 5.6
Cycle| Purpose| Cycle sequence| Usage
1) Hour/min.
2) Electrical/ kWH
3) Water/gal
---|---|---|---
Delicate| Dishware:
◾ Cleaning deli- cate dishware, silverware, temperature- sensitive plastics,
glasses and stemware in the stemware holder.
Level of soiling:
◾ Removing com- mon household food remnants lightly dried-on.| Particularly
gentle:
◾ Pre-Rinse
◾ Cleaning 113 °F – 122 °F
◾ Intermediate rinse
◾ Final rinse 122 °F
◾ Drying| ◾ 1) 1:25 – 1:35
◾ 2) 0.570 – 0.580
◾ 3) 2.5 – 3.9
Speed 60®| Dishware:
◾ Cleaning mixed dishware and silverware.
Level of soiling:
◾ Removing com- mon household food remnants lightly dried-on.| Time-
optimized:
◾ Cleaning 122 °F
◾ Intermediate rinse
◾ Final rinse 158 °F
◾ Drying| ◾ 1) 1:00
◾ 2) 0.940
◾ 3) 3.8
Express| Dishware:
◾ Cleaning deli- cate dishware, silverware, temperature- sensitive plastics
and glasses.
Level of soiling:
◾ Removing lightly adhering fresh food remnants.| Time-optimized:
◾ Cleaning 113 °F
◾ Intermediate rinse
◾ Final rinse 124 °F| ◾ 1) 0:30
◾ 2) 0.400
◾ 3) 2.7
Machine Care| Only when using unloaded appli- ance.| Machine Care 162 °F| ◾ 1)
2:00
◾ 2) 1.100
◾ 3) 2.5
Cycle| Purpose| Cycle sequence| Usage
1) Hour/min.
2) Electrical/ kWH
3) Water/gal
---|---|---|---
Favorite| –| –| ◾ 1) 0:09 – 0:09
◾ 2) 0.050 – 0.050
◾ 3) 1.2 – 1.2
5.1 Energy Guide
The Energy Guide label was based on the Normal soil sensing cycle.
The unit was tested without any rinse aid (liquid) in the rinse aid dispenser.
A single dose of detergent was inserted into the detergent dispenser, with no
detergent being used in the prewash. The unit was not subjected to truncated
testing per the definitions in
the test procedure. We recommend that dish loads such as the one in the energy
certification test have the rack position set in the highest position.
Recommended for daily, regular or typical use to completely wash a full load
of normally soiled dishes.
5.2 Favorite
With this function, you can save a combination of a Cycle and an Option.
You can save the selected Cycle and Option combination via the Home Connect
app or on the appliance.
The pre-rinse cycle is pre-programmed to this button and is fine for all types
of dishware. The dishware is rinsed with cold water.
When programs have been downloaded to the appliance, the name of the program
will be displayed in the app. The display alternately shows “AP:P” and the
remaining running time.
Tip: You can use the Home Connect app to download additional Cycles and
Options and save them.1
Save Favorite on the appliance.
- Press ON/OFF.
- Press the right cycle button.
- Press the button for the relevant options.
- Press Favorite button for 3 seconds.
The selected cycle and option will flash.
The Favorite button flashes.
The program combination is saved.
Tip: To reset the cycle, either use the Home Connect app or reset your
appliance back to the factory settings.
→ “Overview of the basic settings”, Page 34
Options
Here is an overview of the different options available on your dishwasher.
Option | Use |
---|---|
Crystal Dry | Patented technology thoroughly dries dishes and plastics such as |
baby bottles and food storage containers. Natural minerals transform moisture
into heat up to 176F/80C to get dishes, even plastics, 60% drier. Extends
drying time.
Half Load| ◾ Switch on with small loads.
◾ It is recom- mended adding less detergent to the detergent dis- panzer than
for a full machine load.
◾ The run time is shortened.
◾ Energy and water consumption are reduced.
Option| Use
---|---
Sanitize| ◾ To ensure a higher hygiene status for the appliance and dish-
ware, the temperature is increased and maintained for an extra-long period.
◾ Especially suit- able for cleaning chopping boards or baby bottles.
◾ Continuous use of this option improves the hygiene status.
◾ This will increase the run time and energy consump tion.
Extra Scrub®| ◾ Switch on with mixed loads containing dishware with different
soil- ing levels, e.g. place very soiled pots and pans in the lower rack and
normally soiled dishware in the upper rack.
◾ The spray pres- sure in the lower rack is increased and the maximum program
temperature held longer. This will increase the run time and energy
consumption.
WARNING
Concerning dishware sanitation, be aware of the following.
▶ Only sanitizing cycles have been designed to meet the requirements for soil
removal and sanitation efficacy. There is no intention, either directly or
indirectly, to imply that all cycles on a certified machine have passed the
sanitization performance test.
Features
You can find an overview of the possible features of your appliance and how to
use them here. These features depend on your appliance model.
7.1 Upper rack
Arrange cups, glasses, and small tableware items in the top rack.
You can adjust the height of the upper rack to make room for larger items.
Adjusting upper rack with the side levers
To wash large items in the racks, adjust the shelf height of the upper rack.
-
Pull out the upper rack.
-
To prevent the rack from suddenly dropping down, hold the side of the rack by the top edge.
-
Press in the right- and left-hand levers on the outside of the rack. 4. Raise or lower the rack evenly to the right level. Check that the rack is level on both sides.
-
Release the levers.
The rack clicks into position. -
Slide the rack in.
7.2 Lower rack
Arrange pans and plates in the lower rack.
Large plates up to a diameter of 13 inches can be arranged in the lower rack as shown.
7.3 Silverware Basket
Arrange the silverware in the silverware basket, ensuring that the items are
not nestled together and with the sharp points down.
WARNING
The sharp points and edges of knives and other sharp utensils can cause
serious injury.
▶ Load knives and other sharp utensils with edges down. Do not allow children
to handle or play near knives and sharp utensils
7.4 Silverware drawer
Arrange silverware in the silverware drawer.
Arrange silverware with the points and sharp edges down.
You can reorganize the silverware drawer to make more space for longer or
wider utensils.
Reorganizing the silverware drawer
Fold down the side shelves and front tines to provide more space for longer or
wider cutlery items.
- To fold down a side shelf, push the lever forward 1 and fold down the side shelf 2.
- To fold down the front tines, push the lever forward and fold down the folding tines 1.
Tip
If you want to return the cutlery tray to its original position, fold the side
shelf upward until it clicks into position.
7.5 Cup shelf
Use the cup shelf and the space underneath for small cups and glasses or for
large items of silverware, e.g. cooking spoons or serving cutlery.
If you do not need the cup shelf, you can fold it up.
7.6 Flip tines
Use the flip tines to position dishware securely, e.g. plates.
You can fold the tines down to arrange pans, bowls and glasses better.1
Folding down the tines 1
If you do not need the tines, fold them down.
- Push the lever forward 1 and fold down the tines 2.
- To use the tines again, fold them back up.
The tines click into position.
7.7 Small items holder
Use the small items holder to arrange small items of dishware, e.g. light
plastic parts.
7.8 Bottle holder
Use the bottle holder to position tall narrow items securely, e.g. bottles or
vases.
7.9 Rack heights
Set the racks at the right height.
Appliance height 34″ with silverware basket
Level | Upper rack | Lower rack |
---|---|---|
1 max. ø | 9.5″ | 13″/13.5″ → Page 19 |
2 max. ø | 10.5″ | 12″ |
3 max. ø | 11.5″ | 11″ |
Appliance height 34″ with silverware drawer
Level | Upper rack | Lower rack |
---|---|---|
1 max. ø | 7″ | 13″/13.5″ → Page 19 |
Level | Upper rack | Lower rack |
--- | --- | --- |
2 max. ø | 8″ | 12″ |
3 max. ø | 9″ | 11″ |
Before using for the first time
8.1 Initial use
Before the first use, or after a factory reset, you will need to configure the
settings.
Tip: Connect your appliance to a mobile device. You can conveniently change
all settings using the Home Connect™ app.
→ “Home Connect™ quick start”, Page 37
Requirement: The appliance has been installed and connected.
-
Add special salt.
-
Add rinse aid. → Page 25
-
Switch on the appliance.
→ Page 32 -
Set the water softening system.
-
Set the amount of rinse aid.
-
Add detergent.
-
Start the Program with the highest cleaning temperature without dishware.
To remove any marks from water or other residues, we recommend you operate the appliance without dishware before using it for the first time.
Tip: You can change these settings and other Basic settings at any time.
Water softening system
Water softening system Hard water leaves limescale on dishware as well as the
washing tank, and parts of the appliance may become blocked.
To ensure good dishwashing results, you can treat the water with special salt
and the water softening system. To avoid damage to the appliance, water with a
hardness above 9 °E must be softened.
9.1 Overview of water hardness settings
You can find an overview of the water hardness values that can be selected
here.
You can find out how hard your water is from your local water company or by
using a water hardness tester.
Water hard- ness °E | Hardness range | mmol/l | Setting value |
---|---|---|---|
0 – 8 | soft | 0 – 1.1 | H:00 |
9 – 10 | soft | 1.2 – 1.4 | H:01 |
11 – 12 | medium | 1.5 – 1.8 | H:02 |
13 – 15 | medium | 1.9 – 2.1 | H:03 |
16 – 20 | medium | 2.2 – 2.9 | H:04 |
Water hard- ness °E | Hardness range | mmol/l | Setting value |
--- | --- | --- | --- |
21 – 26 | hard | 3.0 – 3.7 | H:05 |
27 – 38 | hard | 3.8 – 5.4 | H:06 |
39 – 62 | hard | 5.5 – 8.9 | H:07 |
Note: Set the water hardness determined on your appliance.
→ “Setting the water softening system”, Page 24
With a water hardness of 0 – 8 °E you can dispense with special salt for
dishwashers and switch off the water softening system.
→ “Switching off the water softening system”, Page 25
9.2 Setting the water softening system
Set the water hardness on your appliance.
-
Determine the water hardness and the appropriate setting value.
→ “Overview of water hardness settings”, Page 23 -
Press ON/OFF.
-
To open the basic settings, press for 3 seconds.
The display shows H:xx.
The display show set. -
Press start repeatedly until the right water hardness has been set. The value H:00 is set at the factory.
-
To save the settings, press Setup 3 sec for 3 seconds.
9.3 Special Dishwasher Salt
You can use special dishwasher salt to soften the water.
Adding dishwasher salt
If the salt refill indicator lights up, add special dishwasher salt to the
dispenser for salt just before the cycle starts. The amount of special
dishwasher salt required depends on the water hardness.
The higher the water hardness, the greater the amount of salt required.
NOTICE:
Detergent may damage the water softening system.
▶ Only fill the dispenser of the water softening system with special
dishwasher salt. Special salt for dishwashers can damage the tub due to
corrosion.
▶ To make sure that any special salt that escapes is washed out of the tub,
add the special salt to the dispenser for special salt immediately before the
program starts.
-
Unscrew the lid of the salt dispenser and remove.
-
Before the first use: Fill the dispenser full with water.
-
Note: Only use special salt specified for dishwashers.
Do not use salt tablets.
Do not use table salt.
Add the special dishwasher salt to the dispenser. Funnel
Fill the dispenser completely with the salt. The water in the dispenser is displaced and forced out. -
Place the lid back on the dispenser and turn to close.
9.4 Switching off the water softening system
If you do not need to use the water softening system, e.g. you already have
a whole house water softening system, you can turn the system off.
Note
To avoid damage to the appliance, only switch off the water softening system
in the following cases:
-
The water hardness is max. 26 °E and you are using combined detergents with salt replacement substances. According to manufacturers, combined detergents with salt replacement substances can generally only be used up to a water hardness of 26 °E
without adding special salt. -
The water hardness is 0 – 8 °E. You can omit special salt.
1. Press ON/OFF.
2. To open the basic settings, press for 3 seconds.
The display shows H:xx.
The display shows SET.
3. Press Start repeatedly until the display shows H:00.
4. To save the settings, press Setup 3 sec for 3 seconds.
The water softening system is switched off and the salt refill indicator is deactivated.
Rinse aid system
10.1 Rinse aid
For optimum drying results, use rinse aid.
Only use rinse aid intended for household dishwashers.
Adding rinse aid
If the rinse aid refill indicator lights up, fill the dispenser with rinse
aid. Only use rinse aid intended for household dishwashers.
-
Press the catch on the lid of the dispenser for rinse aid 1 and lift 2.
-
Add rinse aid up to the max mark.
-
If rinse aid spills out, remove it from the tub.
Spilled rinse aid can cause excessive frothing during the wash cycle. -
Close the lid of the dispenser for rinse aid.
The lid clicks into position.
10.2 Setting the amount of rinse aid
If there are streaks or water spots on dishware, change the amount of rinse
aid.
-
Press ON/OFF.
-
To open the basic settings, press Setup 3 sec for 3 seconds.
The display shows H:xx.
The display shows set. -
Press Setup 3 sec repeatedly until the display shows the value set at the factory r:05.
-
Press Start repeatedly until the right amount of rinse aid has been set.
– A low setting adds less rinse aid during the wash cycle and reduces streaking on dishware.
– A higher setting adds more rinse aid during the wash cycle, reduces water spots and improves the drying result. -
To save the settings, press Setup 3 sec for 3 seconds.
10.3 Switching the rinse aid system off
If you choose not to use rinse aid, you can turn the rinse aid system off.
Tip: Rinse aid within a combination detergent has limited effectiveness.
You will generally get better results using a separate rinse aid.
-
Press ON/OFF.
-
To open the basic settings, press Setup 3 sec for 3 seconds.
The display shows H:xx.
The display shows SET . -
Press Setup 3 sec repeatedly until the display shows the value set at the factory r:05.
-
Press Start repeatedly until the display shows r:00.
-
To save the settings, press Setup 3 sec for 3 seconds.
The rinse aid system is switched off and the rinse aid refill indicator is deactivated.
Detergent
Find out which detergents are suitable for your appliance.
11.1 The correct detergents
Only use detergents that are made for dishwashers, either basic or
combination detergents. For the best washing and drying results, use a
separate detergent, then add Special salt and Rinse aid → Page 25 separately.
Modern, powerful detergents mainly use a low-alkaline formulation with
enzymes. Enzymes break down starch and remove protein. Oxygen-based bleaching
agents are generally used to remove colored stains, e.g. tea or ketchup.
Note: Follow the manufacturer’s instructions for each detergent.
Detergent | Description |
---|---|
Tabs | Tabs are perfect for all cleaning functions and do not need to be |
measured out.
However, with shorter Cycles
→ Page 15 some- times tabs do not dissolve entirely and leave residues of
detergent. This may re- duce its effective- ness.
Powder detergent| Powder detergent is recommended for shorter cycles. The
dosage can be adjusted to the level of soiling.
Liquid detergent| Liquid detergent works faster and is recommended for shorter
cycles with- out a pre-rinse.
Sometimes liquid detergent may leak out despite the detergent dispenser being
closed. This is not a problem, just remember the following:
◾ Only choose a cy- cle without Pre- Rinse.
◾ Do not use the Delay Start op- tion.
The dosage can be adjusted to the level of soiling.
11.2 Incompatible detergents
Do not use a detergent which is not designated for dishwasher use or contains
chlorine.
Detergent | Description |
---|---|
Liquid hand soap | Liquid hand soap can cause increased froth- ing and dam- age |
the appliance.
Detergent containing chlorine| This may leave chlorine residue on dishware.
11.3 Information on Detergent
Follow the instructions on detergents in everyday use.
- Detergents marked as “ecological” (environmentally friendly) generally contain lower levels of active agents or none at all. The cleaning effect may be reduced.
- Adjust the rinse aid and the water softening system settings in accordance with the detergent or combination detergent in use.
- According to manufacturers, combination detergents with salt replacement substances can only be used up to a certain water hardness, usually 26 °E, without adding special salt. For the best washing and dry- ing results we recommend using special salt from a water hardness of 17 °E.
- Any rinse aid component of a combination detergent has limited effectiveness. You will have better results using a separate rinse aid.
- To prevent sticking, only touch detergents in a water-soluble pouch with dry hands and only ever place them in a dry detergent dispenser.
- Even if the rinse aid and special salt refill indicators light up, the wash cycles will run properly with combination detergents.
- Use tablets with enhanced drying results.
11.4 Adding Detergent
-
To open the detergent dispenser, press the locking latch.
-
Add the detergent to the dry detergent dispenser. If you are using tablets, one is enough. Insert the tablets in a horizontal position.
If you are using powder or liquid detergent, follow the manufacturer’s instructions and quantities for dosage in the detergent dispenser.
1.5 to 1.75 Tbsp (20 ml – 25 ml) detergent is sufficient for normal soiling. If dishware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient. -
Close the lid of the detergent dispenser. The lid clicks into position.
The detergent dispenser will open automatically at the optimum time during the cycle. Powder or liquid detergent will spread around the washing tank and dissolve there.
Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.
11.5 Detergent table
Detergent amount guidelines
Auto | 1.75 Tbsp (25 ml) or 1 tab |
---|---|
Delicate | 1 Tbsp (15 ml) |
Normal | 1.75 Tbsp (25 ml) or 1 tab |
Heavy | 3 Tbsp (45 ml) or 1 tab |
Speed 60® | 1 Tbsp (15 ml) |
Express | 1 Tbsp (15 ml) |
Dishware
Only wash dishware that is suitable for dishwashers.
Note: Decorated glassware and parts made of aluminum or silver may fade
or discolor with dishwashing. Delicate types of glass may turn cloudy after a
few wash cycles.
12.1 Damage to glass and dishware
Only put glasses and china in the dishwasher if they are labeled dishwasher-
safe. Avoid damage to glass and dishware.
Cause | Recommendation |
---|
The following types of dishes are not dish- washer-safe:
◾ Wooden utensils and dishes
◾ Decorative glassware, antique dishes and artistic hand- made pottery
◾ Plastic parts that are not heat-resistant
◾ Dishes made from copper or tin
◾ Dishes soiled with ash, wax, grease or paint
◾ Very small items of dishware| Only put dishes in the dish- washer if they
are labeled dishwasher- safe.
Cause| Recommendation
---|---
The chemical composition of the detergent causes dam-age| Use a deter- gent
labeled as gentle to dishes.
Highly caustic alkaline or highly acidic cleaning solutions, in particular
commercial or industrial cleaners, are not safe to use in the dish- washer
with aluminum.| If you use highly caustic alkaline or highly acidic cleaning
solutions, in particular commercial or industrial cleaners, do not put any-
thing aluminum in the dish- washer.
The water temperature of the cycle is too high.| Select a cycle with lower
temperatures.
After the cycle has ended, take glassware and silverware out of the appliance
without delay.
The water temperature of the cycle is too high and the water is too soft.|
Select a cycle with lower temperatures.
Use detergent with glass protection.
Adjust the water hardness setting on your dishwasher.
→ “Setting the water softening system”, Page 24
12.2 Loading dishware
Arrange dishware correctly to optimize the dishwashing result and prevent
damage to both dishware and the appliance. The noise level may also vary
depending on the items placed in your dishwasher.
NOTICE:
Avoid dishwasher damage
▶ Do not load the dishwasher with paper products, plastic bags, packing
materials or anything other than normal, dishwasher safe dishware and
kitchenware.
Tips
- Using the appliance allows you to save energy and water compared to doing dishes by hand.
- See our website for examples of how to load your appliance efficiently.
- To save energy and water, load the machine with the number of place settings specified (standard load with dishes and silverware).
- For better washing and drying results, position items with curves or recesses at an angle so water can run off.
-
Remove large remnants of food from dishware.
To save resources, do not premise dishware under running water. -
Observe the following when arranging dishware:
– Put heavily soiled dishware in the lower rack, e.g. pans. The more powerful spray jet ensures that the dishwashing result will be better.
– To avoid damage to dishware, arrange it so it is stable and cannot tip over.
– To avoid injury, arrange silverware with the points and sharp edges facing down.
– Position containers with the openings facing down so no water can collect in them.
– Do not block the spray arms
– make sure that they can turn freely.
– Do not place small parts in the collecting tray and do not block it with dishware so as not to obstruct the lid of the detergent dispenser.
12.3 Removing dishware
CAUTION
Dishes can be very hot immediately after the cycle ends.
▶ Open the door slightly and allow dishes to cool for a few minutes before
unloading.
- To prevent water dripping onto dishware, unload it starting at the bottom and working up.
- Check the washing tank and accessories for soiling and clean if necessary.
→ “Cleaning and maintenance”, Page 39
12.4 Loading patterns
Recommended loading patterns.
12 place settings:
Lower rack
Upper rack
Third rack
Additional loading patterns for 10 place settings:
Lower rack
Upper rack
Third rack
Basic Operation
13.1 Protection against unintentional operation
Your appliance is equipped with a function that helps to prevent
unintentional operation, e.g. by children. After starting the appliance, he
door has to be closed within 4 seconds, otherwise the operation will be
paused.
Note: This function cannot be deactivated.
Requirements
- Pressing Start to begin a wash cycle
- Setting Delay time and pressing Start
- Opening the door while Delay time is active
- Opening the door during a wash cycle.
1. Close the door.
2. Press Start.
The wash cycle will resume.
13.2 Switching on the appliance
▶ Press ON/OFF.
The program last selected and the additional function last selected will be
set by default. If you do not perform any actions on the appliance for 10
minutes, it will automatically switch off.
13.3 Setting a cycle
To adjust the wash cycle to the soiling level of the dishware, select a
suitable programme.
▶ Press the right cycle button.
The cycle is set and the cycle button flashes.
The remaining run time of the cycle appears on the display.
13.4 Setting options
You can set options to complete the chosen wash program.
Note: The available options depend on which program is selected.
▶ Press the button for the relevant option.
The option is set and the option button flashes.
13.5 Setting the electronic delay time
You can delay the start of the wash cycle by up to 24 hours.
- Press Delay.
“00h:01m” appears on the display.
2. Use Delay to set the required start time for the wash cycle.
3. Press Start.
This activates the electronic delay time.
Note: To deactivate the electronic delay time, press repeatedly until
“00h:00m” appears on the display.
13.6 Starting the wash cycle
▶ Press Start.
The wash cycle has ended when the display shows “00h:00m”.
Notes
-
If you want to add more dishware while the appliance is running, do not use the collecting tray as a handle for the upper rack. You might touch the partially dissolved tablet.
-
You can only change a cycle in progress if you can cancel it first.
→ “Terminating the wash cycle”, Page 33 -
To save energy, the appliance switches off automatically 10 minutes after the end of the wash cycle. If you open the appliance door immediately after the wash cycle has ended, the appliance will switch off after 4 seconds.
13.7 Interrupting the wash cycle
-
Press On/Off.
The program is saved and the appliance switches off. -
Press On/Off.
-
Press Start to resume the wash cycle.
13.8 Terminating the wash cycle
To end a cycle early or to switch from one that has already started, you will
need to cancel it first.
▶ Press Reset 4 set for approx. 4 seconds.
All displays light up.
As soon as the displays are off, the display shows “00h:01m” and the residual
water is pumped out.
The cycle is cancelled and ends after approx. 1 minute.
Basic settings
You can configure the basic settings for your appliance to meet your needs.
14.1 Overview of the basic settings
The basic settings depend on the features of your appliance.
Basic setting | Display text | Selection | Description |
---|---|---|---|
W. hardness | H:00 1 | H:00 – H:07 | Set the water softening system to your water |
hardness.
→ “Setting the water soft- ending system”, Pa g e 24 Level H:00
switches the water softening system off.
Rinse aid disp.| r:05 1| r:00 – r:06| Set the amount of rinse aid.
→ “Setting the amount of rinse aid”, Page 26 Switch the rinse aid system
off with level r:00.
Sensor setting| SE:00 1| SE:00 – SE:02| Set the water sensor for identifying
soiling.
→ “Sensors”, Page 10
Extra Dry| d:00 1| d:00 – d:01| The temperature is in- creased during the
final rinse, which improves the drying result. This may in- crease the run
time slightly.
Note: Not suitable for delicate items of dishware.
Switch Extra Dry on “d:01” or off “d:00”.
1 Factory setting (may vary according to model)
Basic setting| Display text| Selection| Description
---|---|---|---
info Light®| I:01 1| I:00 – I:01| Switch Info Light on or off. While the
program is running, a spot of light is projected onto the floor below the
appliance door. This light will not be visible if the appliance is installed
at eye level with the cabinet front fitted flush. If the appliance door is not
com- pletely closed, the spot of light will flash. The pro- gram has ended
when the spot of light is no longer visible on the floor.
Level “I:00” switches Info- Light off.
Start cycle| SP:00 1| SP:00 – SP:01| Set a default cycle for when the
appliance is switched on.
◾ With the setting “SP:00”, the last cycle selected and the last additional
function selected are set by de- fault when the appliance is switched on.
◾ With the setting “SP:01”, the standard cycle is set by default when the
appliance is switched on.
Signal volume| SL:02 1| SL:00 -SL:03| Adjusting the signal volume.
Level “SL:00” switches the signal tone off.
Button volume| bL:02 1| bL:00 – bL:03| Set the button volume during operation.
Level “bL:00” switches the but- ton tones off.
1 Factory setting (may vary according to model)
Basic setting| Display text| Selection| Description
---|---|---|---
Wi-Fi| Cn:00| Cn:00 – Cn:01| Switch the wireless net- work connection on or
off. Level “Cn:00” switches the wireless network connection off.
The basic setting “Wi-Fi” is not available until you have connected the
appliance with the Home Con- nect™ app.
→ “Home Connect™ “, Page 37
Remote Start| rc:01| rc:00 – rc:02| Activate or deactivate
→ “Remote Start “, Page 38.
The following settings are possible:
◾ With the setting “rc:00”, the option is permanently deactivated.
◾ With the setting “rc:01”, the option can be selected via the button.
→ “Activating Remote Start “, Page 38
◾ With the setting “rc:02”, the option is permanently activated.
The basic setting is not available until you have connected the appliance with
the Home Connect™ app.
→ “Home Connect™ “, Page 37
Factory setting| roe:| Starting with
Y:ES
Confirming with| Restore changed settings to the factory settings.
The settings for initial use must be configured.
1 Factory setting (may vary according to model)
14.2 Changing the basic settings
-
Press ON/OFF.
-
To open the basic settings, press Setup 3 set for 3 seconds.
The display shows H:xx.
The display shows set -
Press Setup 3 sec repeatedly until the display shows the required setting.
-
Press Setup repeatedly until the display shows the right value. You can change one or more settings.
-
To save the settings, press Setup 3 sec for 3 seconds..
Home Connect™
This appliance is network-capable. Connecting your appliance to a mobile
device lets you control its functions via the Home Connect™ app.
The Home Connect™ services are not available in every country. The
availability of the Home Connect™ function depends on the availability of Home
Connect™ services in your country. You can find information on this at: www
.home-connect.com. To be able to use Home Connect™, you must first set up the
connection to the WLAN home network (Wi-Fi 1 ) and to the Home Connect™ app.
-
→ “Connecting appliance to the WLAN home network (Wi-Fi)”, Page 37
The Home Connect™ app guides you through the entire registration process. Follow the instructions in the Home Connect™ app to implement the settings.
Tips -
Consult the Home Connect™ documents supplied.
-
Follow the instructions in the Home Connect™ app as well.
Note: Also note the safety information in this instruction manual and
ensure that it is also observed when operating the appliance using the Home
Connect™ app.
15.1 Home Connect™ quick start
Connect your appliance to a mobile device quickly and easily.
Installing the app
- Install the Home Connect™ app on your mobile device.
- Start the Home Connect™ app and set up access for Home Connect™.
The Home Connect™ app guides you through the entire registration process.
Connecting appliance to the WLAN home network (Wi-Fi)
Requirements
- Home Connect™ app is installed on your mobile device.
- Wi-Fi is activated on the router.
- The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location.
- The appliance door is closed.
¹Wi-Fi is a registered trade mark of the Wi-Fi Alliance.
- Scan the QR code using the Home Connect™ app.https://qr.home-connect.com/?aG9tZWNvbm5lY3Q6Ly9vcGVuUGFpcmluZz9wc2V1ZG9WaWI9U00wMSZjaWQ9cGFpcmluZ19oY19hbGxfbWRhfn5mbHllcn5kaXNod2FzaGVyfnFyY29kZX5RdWljazExLjIx
- Follow the instructions in the Home Connect™ app.
15.2 Home Connect™ settings
Adapt Home Connect™ to your needs.
You can find the Home Connect™ settings in the basic settings for your
appliance. Which settings the display shows will depend on whether Home
Connect™ has been set up and whether the appliance is connected to your home
network.
15.3 Remote Start
You can use the Home Connect™ app to start the appliance with your mobile
device.
Tip: If you select “rc:02” in the Basic settings → Page 36 of this function,
the function is permanently activated, and you can start your appliance with a
mobile device at any time.
Activating Remote Start
When you have selected “rc:01” in the basic settings of this function,
activate the function on your appliance.
Requirements
- The appliance is connected to your WLAN home network.
- The appliance is connected to the Home Connect™ app.
- “rc:01” is selected in the Basic settings → Page 36 of this function.
- A program is selected.
▶ Press .
If you open the appliance door, the function is automatically deactivated.
button lights up.
Tip: To deactivate the function, press .
15.4 Remote Diagnostics
The Customer Service can access your appliance via Remote Diagnostics if you
ask them to do so, if your appliance is connected to the Home Connect™ server
and if Remote Diagnostics is available in the country where you are using the
appliance.
Tip: Further information and details about the availability of Remote
Diagnostics in your country can be found in the Service/Support section of
your local website: www.home-connect.com
15.5 Software update
You can use this function to update the software of your appliance, e.g. for
optimization, troubleshooting or safety-relevant updates.
The Home Connect™ app informs you about available software updates.
15.6 Data Protection
Please see the information on data protection.
The first time your appliance is registered on a home network connected to the
Internet, your appliance will transmit the following types of data to the Home
Connect™ server (initial registration):
- Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
- Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
- The current software and hardware version of your appliance.
- Status of any previous reset to factory settings.
This initial registration prepares the Home Connect™ functions for use and is
only required when you want to use the Home Connect™ functions for the first
time.
Note: Please note that the Home Connect™ functions can be utilized only
with the Home Connect™ app. Information on data protection can be called up in
the Home Connect™ app.
Cleaning and maintenance
To keep your appliance working
efficiently for a long time, it is important to clean and maintain it
carefully.
16.1 Cleaning the tub
WARNING
Using detergents containing chlorine may result in harm to health.
▶ Never use detergents containing chlorine.
- Remove any heavy soiling in the interior with a damp cloth.
- Add detergent to the detergent dispenser.
- Select the program with the highest temperature.
- Start the program without dishware. → Page 32
16.2 Cleaning agent
Only use suitable cleaning agents to clean your appliance.
16.3 Tips on appliance care
Follow the tips on appliance care to make sure your appliance functions
properly at all times.
Action | Benefit |
---|
Regularly wipe the door seals, the front of the dishwasher and the control
panel using a damp cloth and dishwashing liquid.| This ensures the parts of
the appliance will remain clean and hygienic.
If the appliance is not going to be used for a| This will pre- vent unpleasant
odors.
16.4 Machine Care
Deposits, e.g. from food remnants and limescale, can cause your appliance to
malfunction. To avoid these problems and reduce odors, we recommend cleaning
your appliance at regular intervals. Machine Care combined with machine
cleaning products will provide the right care for your appliance.
Tip: You can buy our tested and approved Dishwasher Care and Machine
Cleaner for Dishwashers online or from customer service. USA:
Action | Benefit |
---|
while, leave the door slightly ajar.
www.bosch-home.com/us/shopproductlist/dishwashing/cleaningand-
care
CA: www.bosch-home.ca/en/service/cleaners-and-accessories
Machine Care is a program which removes various deposits in one wash cycle.
Cleaning takes place in two phases:
Phase | Removal of | Cleaner | Placement |
---|---|---|---|
1 | Grease and limescale | Liquid machine care product or machine descaler in | |
powder form. | Appliance interior, e.g. bottle hung in the silverware basket or |
powder in the interior.
2| Food remnants and deposits| Machine cleaner| Detergent dispenser
To ensure optimal cleaning performance, the program doses the cleaners
independently of each another during the relevant cleaning phase. Therefore,
it’s important to place the cleaners correctly.
Run Machine Care without dishware if the indicator for Machine Care lights up
on the control panel or if advised to do so by the display. The indicator will
go out after you have run Machine Care. If your appliance does not have a
reminder function, we recommend performing Machine Care every 2 months.
Run Machine Care
Notes
- Run the Machine Care program without any dishes in the dishwasher.
- Only use machine care products and machine cleaners specially designed for dishwashers.
- Make sure that there are no aluminum items, e.g. vent hood grease filters or aluminum pans, in the interior of the appliance.
- If you have not run Machine Care after 3 wash cycles, the indicator for Machine Care will go out automatically.
- For optimal cleaning performance, ensure the correct placement of cleaners.
- Follow the safety instructions given on the packaging’s of the machine care products and machine cleaners.
1. Remove any heavy soiling in the interior with a damp cloth.
2. Clean the filters.
3. Place the machine care product in the appliance interior.
Only use machine care products specially designed for dishwashers.
4. Pour the machine cleaner into the detergent dispenser until it is filled completely.
Do not place any additional machine cleaner in the appliance interior.
5. Press .
6. Press Start .
Machine Care is run.
Once the wash cycle has ended, the indicator for Machine Care goes out.
16.5 Filter system
The filter system removes coarse soiling from the dishwashing cycle.
1 | Micro filter |
---|---|
2 | Fine filter |
3 | Coarse filter |
Cleaning filters
Debris in the rinsing water can block the filters.
-
Check the filters for residues after each dishwashing cycle.
-
Turn the coarse filter counterclockwise 1 and take out the filter system 2.
‒ Ensure that foreign objects do not fall into the sump. -
Pull the micro filter downward and off.
-
Press the locking catches together and take the 1 coarse filter upward and out 2.
-
Clean the filter elements underrunning water.
Carefully remove the rim of debris between the coarse filter and the fine filter. -
Put the filter system back together. Ensure that the locking catches on the coarse filter click into position.
-
Insert the filter system into the appliance and turn the coarse filter clockwise.
‒ Ensure that the arrow markings match up.
16.6 Cleaning the spray arms
Limescale and soiling in the dishwashing water may block the nozzles and
bearings on the spray arms. Clean the spray arms regularly.
-
Unscrew the upper spray arm 1 and pull down to remove 2.
-
Pull up the lower spray arm to remove.
-
Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects.
-
Insert the lower spray arm.
The spray arm clicks into position. -
Insert the upper spray arm and screw firmly in place.
Troubleshooting
Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs.
Issue | Cause and troubleshooting |
---|---|
E:21-30 lights up alternately. | Intake opening of Eolith container is covered |
by items of dishware.
▶ Rearrange the dishware in the appliance so the Intake opening of the Eolith
container
→ Page 11 is no longer obstructed.
E:20-60 lights up alternately.| Appliance has detected that the heating
element is calcified.
1. Descale the appliance.
2. Operate the appliance with the Water softening system.1
E:30-00 lights up alternately.| Water protection system is activated.
1. Turn off the water faucet.
2. Call customer service → Page 56.
E:31-00 lights up alternately.| Water protection system is activated.
1. Turn off the water faucet.
2. Call customer service → Page 56.
E:34-00 lights up alternately.| Water is continuously running into the
appliance.
1. Turn off the water faucet.
2. Call customer service → Page 56.
E:32-00 lights up alternately or indicator for water supply lights up.| Inlet
hose is kinked.
▶ Install the inlet hose without kinks.
Water faucet is turned off.
▶ Turn on the faucet.
Water faucet is clogged or calcified.
▶ Turn on the faucet.
The flow rate must be at least 10 l/min when the water supply is open.
Filters in the water connection of the supply or Aqua Stop hose are blocked.
1. Switch off the appliance.
2. Pull out the power cord plug.
3. Turn off the water faucet.
4. Unscrew the water connection.
E:32-00 lights up alternately or indicator for water supply lights up.| 5.
Remove the filter from the supply hose.
6. Clean the filter.
7. Reinsert the filter in the supply hose.
8. Screw the water connection back on.
9. Check the water connection for leaks.
10.Restore the power supply.
11.Switch the appliance on.
E:92-40 lights up alternately.| Filters are soiled or blocked.
▶ Clean the filters.
→ “Cleaning filters”, Page 41
E:61-03 lights up alternately. Water is not draining.| Drain hose is blocked
or kinked.
1. Reposition the drain hose without kinks.
2. Remove residues.
Garbage disposal is still plugged.
▶ Check the connection to the garbage disposal and remove plug.
Cover of drain pump is loose.
▶ Secure the cover of the drain pump
→ Page 54 so it clicks into position.
E:61-02 lights up alternately.| Drain pump is blocked.
▶ Clean the drain pump.
→ “Clean drain pump”, Page 54
Cover of drain pump is loose.
▶ Secure the cover of the drain pump
→ Page 54 so it clicks into position.
E:90-01 lights up alternately.| Power voltage is too low.
There is no problem with the appliance.
1. Call an electrician.
2. Have the power voltage and electrical installation checked by an
electrician.
A different error code appears in the display window. E:01-00 to E:90-10|
There is a technical issue.
1. Press ON/OFF.
2. Pull out the power cord plug of the appliance or switch off the breaker.
3. Wait at least 2 minutes.
4. Insert the power cord plug of the appliance in a power outlet or switch on
the breaker.
5. Switch the appliance on.
6. If the problem occurs again:
‒ Press ON/OFF.
‒ Turn off the water faucet.
‒ Pull out the power cord plug.
‒ Contact customer service → Page 56 and give the error code.
Dishware is not dry.| No rinse aid used or dosage set too low.
1. Add Rinse aid → Page 25.
2. Set the amount of rinse aid to be dispensed.
→ “Setting the amount of rinse aid”, Page 26
Cycle or cycle option has no drying phase, or drying phase is too short.
▶ Select a wash cycle with drying. → Page 15
Some option buttons decrease the drying result.
Water collects in recesses of dishware or silverware.
▶ Position dishware at an angle where possible.
The combined detergent used has a poor drying performance.
1. Use rinse aid to improve drying performance.
2. Use a different combined detergent with a better drying performance.
Extra Dry not activated to improve drying performance.
▶ Activate Extra Dry.
Dishware is not dry.| Dishware removed too early or drying process not yet
ended.
1. Wait until the program ends.
2. Only remove dishware 30 minutes after the program has ended.
Rinse aid used has a limited drying performance.
▶ Use a name-brand rinse aid.
Eco products may have limited effectiveness.
Silverware is not dry.| Silverware not arranged properly in the silverware
basket or silverware drawer.
Droplets can form on the contact points of silverware.
1. Arrange silverware individually where possible.
→ Page 30
2. Avoid points of contact.
Appliance interior still wet after wash cycle.| Not an error. Condensation
drying creates water droplets in the tub. This is normal. Moisture in the
air condenses on the inside walls of the appliance, runs off, and is pumped
out.
No action required.
Food remnants on dishware.| Dishware was placed too close together or rack is
overfilled.
1. Arrange dishware with sufficient space in between.
The spray jets must reach the surfaces of the dishware.
2. Avoid points of contact.
Spray arm rotation is blocked.
▶ Arrange dishware so it does not obstruct spray arm rotation.
Spray arm nozzles are blocked.
▶ Clean the Spray arms → Page 42.
Filters are dirty.
▶ Clean the filters.
→ “Cleaning filters”, Page 41
Filters are inserted incorrectly and/or not engaged.
1. Insert the filters properly.
→ “Filter system”, Page 41
2. Twist filters into place.
Selected wash cycle is too light.
▶ Select a more intensive cycle.
Food remnants on dishware.| ▶ Adjust the sensitivity of the sensors.
→ “Sensors”, Page 10
Dishware has been precleaned too intensively.
Then the sensors choose a lighter cycle. Stubborn remnants cannot be entirely
removed.
▶ Only remove large remnants of food and do not pre-rinse dishware.
▶ Adjust the sensitivity of the sensors.
→ “Sensors”, Page 10
Tall narrow containers in corner areas are not rinsed out adequately.
▶ Do not position tall narrow containers at too great an angle or in corner
areas.
Upper rack on right and left not set to same height.
▶ Set the upper rack on the right and left to the same height.
Detergent residue in the appliance| Lid of the detergent dispenser is blocked
by items of dishware and will not open.
1. Arrange dishware in the upper rack so the tab collecting tray is not
obstructed by dishware.
→ “Loading dishware”, Page 30
Items of dishware are blocking the dispenser lid.
2. Do not place dishware or fragrance dispensers in the tab collecting tray.
The lid of the detergent dispenser is blocked by the tab and will not open.
▶ Position the tab in the detergent dispenser crosswise, not vertically.
Tabs are used in the quick or short cycle. There is not enough time for the
tab to dissolve.
▶ Select a more intensive Wash cycle or use
Powder detergent.
Detergent may lose its cleaning or dissolving ability after being stored a
long time, or the detergent is clumped together.
▶ Change your Detergent.
Water spots on plastic parts.| Droplet formation on plastic surfaces is
unavoidable due to the laws of physics. Water spots are
visible after drying.
▶ Select a more intensive program.
▶ Position dishware at an angle.
→ “Loading dishware”, Page 30
▶ Use rinse aid.
→ “Rinse aid”, Page 25
▶ Set the water softening system higher.
Wipeable or water-soluble coatings inside the appliance or on the door.| There
is detergent residue. These coatings cannot generally be removed with
chemicals.
▶ Change your Detergent.
▶ Scrub the appliance by hand.
White coating is deposited inside the appliance.
1. Adjust the water softening system correctly.
In most cases you will need to increase the setting.
2. If necessary, change your detergent.
Special salt dispenser is not screwed tight.
▶ Screw the special salt dispenser tight.
There are stubborn white coatings on the dishware, inside the appliance or on
the door.| There is detergent residue. These coatings cannot generally be
removed with chemicals.
▶ Change your Detergent.
▶ Scrub the appliance by hand.
Hardness range is set incorrectly or the water hardness is too high.
▶ Set the Water softening system to the water hardness or add special salt.
3in1/organic/eco detergent is not effective enough.
▶ Set the Water softening system to the water hardness and use separate
detergents (name
brand, special salt, rinse aid).
Too little detergent is being used.
▶ Increase the amount of detergent used or change Detergent .
Selected wash cycle is too light.
▶ Select a more intensive cycle.
▶ Adjust the sensitivity of the sensors.
→ “Sensors”, Page 10
Tea residue or lipstick marks on dishware.| Dishwashing temperature is too
low.
▶ Select a program with a higher dishwashing temperature.
Too little detergent is being used or is unsuitable.
▶ Use a suitable Detergent and follow the manufacturer’s instructions for the
amount to be used.
Dishware has been precleaned too intensively.
Then the sensors choose a lighter cycle. Stubborn remnants cannot be entirely
removed.
▶ Only remove large remnants of food and do not pre-rinse dishware.
▶ Adjust the sensitivity of the sensors.
→ “Sensors”, Page 10
There are colored coatings (blue, yellow, brown) inside the appliance or on
stainless steel dishware that are difficult or impossible to remove.| The
formation of films is due to substances contained in vegetables (cabbage,
celery, potatoes, noodles, etc.) or tap water (manganese).
▶ Clean the appliance.
You can remove coatings with Mechanical cleaning → Page 39 or a machine
cleaning product. It may not always be possible to completely remove coatings
but they are harmless to health.
The formation of films is due to metal components on silver or aluminum
dishware.
▶ Clean the appliance.
You can remove coatings with Mechanical cleaning → Page 39 or a machine
cleaning product. It may not always be possible to completely remove coatings
but they are harmless to health.
There are colored deposits (yellow, orange, brown) that are ey to remove
inside the appliance (mainly at the bottom).| The formation of films is due to
ingredients of food remnants and tap water (limescale), “soapflake”.
1. Check the setting of the water softening system.
2. Add special salt.
3. If you are using combined detergents (tabs), activate the water softening
system.
Follow the information on detergents.
Plastic parts inside the appliance are discolored.| Plastic parts inside the
appliance may become
discolored over the life of the dishwasher.
▶ Discoloration may come about and will not impair functioning of the
appliance.
Plastic parts are discolored.| Dishwashing temperature is too low.
▶ Select a program with a higher dishwashing
temperature.
Dishware has been precleaned too intensively.
Then the sensors choose a lighter cycle. Stubborn remnants cannot be entirely
removed.
▶ Only remove large remnants of food and do not
pre-rinse dishware.
▶ Adjust the sensitivity of the sensors.
→ “Sensors”, Page 10
There are removable streaks on glasses, glassware with a metallic appearance
and silverware.| Amount of rinse aid to be dispensed is set too high.
▶ Set the rinse aid system to a lower setting.
No rinse aid has been added.
▶ → “Adding rinse aid”, Page 25
There is detergent residue in the final rinse. Lid of detergent dispenser is
blocked by dishware and will not open fully.
1. Arrange dishware in the upper rack so the tab collecting tray is not
obstructed by dishware.
→ “Loading dishware”, Page 30
Items of dishware are blocking the dispenser lid.
2. Do not place dishware or fragrance dispensers in the tab collecting tray.
Dishware has been precleaned too intensively.
Then the sensors choose a lighter cycle. Stubborn remnants cannot be entirely
removed.
▶ Only remove large remnants of food and do not pre-rinse dishware.
▶ Adjust the sensitivity of the sensors.
→ “Sensors”, Page 10
Irreversible clouding of glassware.| Glasses are not dishwasher-proof, only
suitable for dishwashers.
▶ Use dishwasher-proof glasses.
Glasses are usually only suitable for cleaning in a dishwasher, i.e. long-term
wear or long-term changes must be expected.
▶ Avoid a lengthy steam phase (standing time after wash cycle ends).
▶ Use a program with a lower temperature.
▶ Set the softening system to the water hardness.
▶ Use detergent with a glass protection component.
Detergent residue is present in the detergent dispenser or the tab collecting
tray.| Spray arms were blocked by dishware so detergent was not rinsed out.
▶ Check that the spray arms are not blocked and can rotate freely.
Detergent dispenser was damp when detergent was added.
▶ Only add detergent to the detergent dispenser when dry.
Excessive formation of foam occurs.| Hand soap got in the rinse aid dispenser.
▶ Immediately add rinse aid to the dispenser.
→ “Adding rinse aid”, Page 25
Rinse aid has been spilled.
▶ Remove the rinse aid with a cloth.
Detergent or machine care product used causes excessive foaming.
▶ Change the brand of detergent.
Connection to home network is not established.| WLAN on router is not active.
▶ Check the wireless network connection of your router.
WLAN display is flashing.| Connection to home network is not available.
▶ Activate the wireless network connection on your router.
Home Connect cannot be implemented correctly.| Home Connect set incorrectly.
▶ Please consult the documents supplied for Home Connect™.
There is a technical error.
▶ Please consult the information on support in the documents supplied for Home
Connect™.
Special salt refill indicator lights up.| Insufficient special salt.
▶ Add Special salt.
Special salt refill indicator lights up.| Sensor does not detect special salt
tablets.
▶ Do not use special salt tablets.
Refill indicator for special salt does not light up.| Water softening system
is switched off.
▶ Adjust water softening system
Refill indicator for rinse aid lights up.| No rinse aid.
1. Add Rinse aid → Page 25.
2. Set the amount of rinse aid to be dispensed.
→ “Setting the amount of rinse aid”, Page 26
Refill indicator for rinse aid does not light up.| Rinse aid system is
switched off.
▶ Set the amount of rinse aid.
All LEDs light up or flash.| Electronics have detected a fault.
1. Press the main switch button for approx. 4 seconds.
→ “Controls”, Page 13
The appliance is reset and restarted.
2. If the problem occurs again:
‒ Switch off the appliance.
‒ Unplug the power plug or switch off the circuit breaker in the fuse box.
‒ Wait at least 2 minutes.
‒ Switch on the circuit breaker in the fuse box or plug in the power plug.
‒ Switch on the appliance.
3. If the problem occurs again:
‒ Contact customer service.
→ “Customer Service”, Page 56
Water is left in the appliance at the end of the program.| Filter system or
area under the filters is blocked.
1. Clean the Filters → Page 41.
2. Clean the Wastewater pump → Page 54.
Program has not yet ended.
▶ Wait until the program ends or terminate the program with Reset.
▶ → “Terminating the wash cycle”, Page 33
Appliance cannot be switched on or operated.| Software update is taking place.
▶ Wait until the software update has finished.
Appliance functions have failed.
1. Pull out the power cord plug or switch off the breaker.
2. Wait at least 2 minutes.
3. Connect the appliance to the power supply.
4. Switch the appliance on.
Appliance does not start.| The breaker has tripped.
▶ Check the relevant breaker.
Power cord is not inserted.
1. Check whether the power outlet is working.
2. Check whether the power cord plug is properly inserted in the power outlet
and on the rear of the appliance.
Appliance door is not closed properly.
▶ Close the appliance door.
Wash cycle starts up automatically.| You did not wait until the cycle ended.
▶ → “Terminating the wash cycle”, Page 33
Appliance stops during the cycle or cuts out.| Appliance door is not closed
properly.
▶ Close the appliance door.
Power and/or water supply has been interrupted.
1. Check the power supply.
2. Check the water supply.
Upper rack is pressing against inner door and preventing appliance door from
being closed securely.
▶ Check whether the rear panel of the appliance is being pressed in by a power
outlet or a hose holder that has not been removed.
▶ Arrange the dishware so that no parts project beyond the rack and prevent
the appliance door from closing properly.
Appliance door cannot be closed.| Door lock has been activated.
▶ Close the appliance door with greater force. Door cannot be closed due to
installation method.
▶ Check whether the appliance has been installed properly.
When closed, the appliance door, its decor or attached parts should not knock
against adjacent cabinets or the worktop.
Lid on the detergent dispenser cannot be closed.| Detergent dispenser or lid
are blocked by sticky detergent residue.
▶ Remove detergent residue.
Filling valves making knocking noises.| Caused by the domestic installation.
No fault
present in the appliance. Does not affect functioning of the
appliance.
▶ Can only be remedied in the home installation.
Noise level varies| The noise level can vary, depending on what kind of dishes
are loaded and where they are placed.
▶ Make sure the dishware is loaded in the most secure way, resting on the
tines and not hitting each other.
→ “Loading dishware”, Page 30 Spray arm is striking dishes.
▶ Arrange dishware so the spray arms do not strike dishware.
With a small load the water jets directly strike against the tub.
▶ Distribute the dishware evenly.
▶ Load the appliance with more dishware.
Light items of dishware move about during the wash cycle.
▶ Position light items of dishware securely.
17.1 Clean drain pump
Large food remnants or foreign objects can block the drain pump. As soon as
the dishwashing water no longer drains properly, the drain pump must be
cleaned.
CAUTION
There may be some sharp debris, such as glass fragments, blocking the drain
pump.
▶ Use caution when removing parts for cleaning.
-
Disconnect the appliance from the power supply.
-
Remove the upper and lower rack.
-
Remove the filter system.
-
Scoop out any water. Use a sponge if necessary.
-
Prize off the pump cover using a spoon and grip it by the crosspiece.
-
Lift the pump cover diagonally inward and take it out.
Now you can reach the impeller with your hand. -
Remove any food remnants or foreign objects in the area of the impeller.
-
Insert the pump cover 1 and press down 2 . The pump cover clicks into position.
-
Install the filter system.
-
Insert the upper and lower rack.
Transportation, storage and disposal
18.1 Removing the appliance
- Disconnect the appliance from the power supply.
- Turn off the water faucet.
- Detach the drain connection.
- Detach the water connection.
- Loosen any screws fastening the appliance to cabinet parts.
- Remove the base panel if fitted.
- Pull the appliance out carefully, along with the hose behind it.
18.2 Vacation and Storage
NOTICE:
Preparing your unit for vacation
▶ Before leaving for vacation during warmer weather, besides turning off the
main valve, also turn off water supply at the nearest point to the dishwasher.
During colder weather, please follow the instructions for winterizing your
unit below.
Winterizing your unit
▶ If your dishwasher will be unused for an extended period of time in a
location that experiences freezing temperatures (vacation home or through a
vacation period), have your dishwasher winterized by an authorized
professional service.
18.3 Transporting the appliance
To avoid damage to the appliance, empty it before transporting.
Note: Always transport the dishwasher upright to prevent residual water
getting into the machine’s controls and damaging the appliance.
-
Remove dishware from the appliance.
-
Secure loose parts.
-
Switch on the appliance.
→ Page 32 -
Select the cycle with the highest temperature.
-
Start the cycle. → Page 32
-
To drain the appliance, terminate the cycle after approx. 4 minutes.
→ “Terminating the wash cycle”, Page 33 -
Switch off the appliance.
-
Turn off the water faucet.
-
To empty the residual water out of the appliance, detach the supply hose and let the water drain out.
18.4 Disposal of your old appliance
Environmentally sound disposal allows valuable raw materials to be recycled.
WARNING
Avoid a risk of entrapment upon disposal.
▶ Unplug the appliance from the power outlet.
▶ Cut the power cord and remove the door upon discarding the appliance.
▶ Check your local area for large appliance recycling programs.
Customer Service
Customer Service With any warranty repair, we will make sure your appliance is
repaired by an authorized service provider using genuine replacement parts. We
use only genuine replacement parts for all repairs. Detailed information on
the warranty period and terms of warranty can be found in the Statement of
Limited Product Warranty, from your retailer, or on our website. If you
contact the Customer Service, you will need the model number (E-Nr.), the
production number (FD) and the consecutive numbering (Z-Nr.) of your
appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/ownersupport/get-support
www.bosch-home.com/us/shop
CA: 1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
For assistance with connecting to Home Connect™, you can also
view instructions here: www.home-connect.com/us/en/help-support/set-
up
19.1 Model number (ENr.), production number (FD) and consecutive
numbering (Z-Nr.)
You can find the model number
(E-Nr.), the production number
(FD) and the consecutive numbering (Z-Nr.) on the appliance’s rating plate.
The rating plate is located inside the appliance door.
Making a note of your appliance’s details and the Customer Service telephone
number will enable you to find them again quickly.
19.2 Aqua Stop® Pledge
In addition to the standard warranty provided by BSH, BSH will also compensate
customers for damage caused by a specific fault in the Aqua Stop system giving
rise to a valid warranty claim. Compensation will be provided under the
following conditions:
- If water damage is caused by a defect in materials or workmanship in the Aqua Stop system, BSH will compensate customers reasonable and verifiable damages.
- A condition of all warranty claims is the appliance with Aqua Stop must have been installed and connected correctly in accordance with all instructions; this also includes a properly installed Aqua Stop extension (genuine accessories). The warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap.
Technical specifications
Weight | Max.: 60 kg/132 lbs |
---|---|
Voltage | 120 V, 60 Hz |
Power rating | 1440 W |
Fuse | 12 A |
Water pressure | ◾ Min. 7.25 psi (50 kPa) |
◾ Max. 145 psi (1000 kPa)
Inlet rate| Min. 2.6 gal/min
Water temperature| Cold water.
Hot water max.: 140 °F/ (60 °C)
Load capacity| 15 place settings
20.1 Information regarding Free and Open Source Software
This product includes software components that are licensed by the copyright holders as free or open source software. The applicable license information is stored on your home appliance. You can also access the applicable license information via your Home Connect™ app: “Profile -> Legal information -> License Information”. 1 You can download the license information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from ossrequest@bshg.com or BSH Hausgeräte GmbH, CarlWery Str. 34, 81739 Munich, Germany. The source code will be made available to you on request. Please send your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany. Subject: „OSSREQUEST“ The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.
Statement of Limited Product Warranty
21.1 What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances (“BSH“) in this
Statement of Limited Product Warranty applies only to the BSH appliance sold
to you (“Product“), provided that the Product was purchased:
- For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
- New at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
- Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the product
warranted herein and to each succeeding owner of the product purchased for
ordinary home use during the term of the warranty.
Please make sure to return your registration card; while not necessary to
effectuate warranty coverage, it is the best way for BSH to notify you in the
unlikely event of a safety notice or product recall.
21.2 How Long the Warranty Lasts
BSH warrants that the Product is free from defects in materials and
workmanship for a period of three hundred sixty-five (365) days from the date
of the original purchase. The foregoing timeline begins to run upon the date
of the original purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever. This Product is also warranted to be
free from cosmetic defects in material and workmanship (such as scratches of
stainless steel, paint/ porcelain blemishes, chip, dents, or other damage to
the finish) of the Product, for a period of thirty (30) days from the date of
purchase or closing date for new construction. This cosmetic warranty excludes
slight color variations due to inherent differences in painted and porcelain
parts, as well as differences caused by kitchen lighting, product location, or
other similar factors. This cosmetic warranty specifically excludes any
display, floor, “As Is”, or “B” stock appliances.
21.3 Extended Warranty
BSH also provides these additional limited warranties:
- 5 year limited warranty on electronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges).
- 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges).
- Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges).
- BSH will repair or replace the stainless steel door if the door should rust through (excludes labor charges).
21.4 Repair/Replace as Your Exclusive Remedy
During this warranty period, BSH or one of its authorized service providers
will repair your Product without charge to you (subject to certain limitations
stated herein) if your Product proves to have been manufactured with a defect
in materials or workmanship. If reasonable attempts to repair the Product have
been made without success, then BSH will replace your Product (upgraded models
may be available to you, in BSH’s sole discretion, for an additional charge).
Nothing in this warranty requires damaged or defective parts to be replaced
with parts of a different type or design than the original part. All removed
parts and components shall become the property of BSH at its sole option. All
replaced and/or repaired parts shall assume the identity of the original part
for purposes of this warranty and this warranty shall not be extended with
respect to such parts. BSH’s sole liability and responsibility hereunder is to
repair manufacturer-defective Product only, using a BSH authorized service
provider during normal business hours. For safety and property damage
concerns, BSH highly recommends that you do not attempt to repair the Product
yourself, or use a non-authorized service provider; BSH will have no
responsibility or liability for repairs or work performed by a non-authorized
service provider. Authorized service providers are those persons or companies
that have been specially trained on BSH products, and who possess, in BSH’s
opinion, a superior reputation for customer service and technical ability
(note that they are independent entities and are not agents, partners,
affiliates or representatives of BSH). Notwithstanding the foregoing, BSH will
not incur any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous, threatening, or
treacherous locale, surroundings, or environment; in any such event, if you
request, BSH would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be fully liable and
responsible for any travel time or other special charges by the service
company, assuming they agree to make the service call.
21.5 Out of Warranty Product
BSH is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, prorates, or Product replacement, once this
warranty has expired.
21.6 Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are
not the direct fault of BSH, including without limitation, one or more of the
following:
- Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or watering vessels).
- Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including selfperformed “fixing” or exploration of the appliance’s internal workings).
- Adjustment, alteration or modification of any kind.
- A failure to comply with any applicable state, local, city, or county electrical, plumbing and/ or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations. ¡ Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
- Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.
- Removal and replacement of trim or decorative panels that interfere with servicing the Product.
- Damage or defects caused by labor or parts installed by any non-authorized service provider, unless approved by BSH before service is performed.
In no event shall BSH have any liability or responsibility whatsoever for
damage to surrounding property, including cabinetry, floors, ceilings, and
other structures or objects around the Product. Also excluded from this
warranty are Products, on which the serial numbers have been altered, defaced,
or removed; service visits to teach you how to use the Product, or visits
where there is nothing wrong with the Product; correction of installation
problems (you are solely responsible for any structure and setting for the
Product, including all electrical, plumbing or other connecting facilities,
for proper foundation/flooring, and for any alterations including without
limitation cabinetry, walls, floors, shelving, etc.); and resetting of
breakers or fuses TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR
EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN
CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED.
ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT
THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”,
AND/ OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION
TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN
EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BSH, OR
OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless
authorized in writing by an officer of BSH.
21.7 Obtaining Warranty Service
To obtain warranty service for your product, you should contact BSH Customer
Support at
1-800-944-2904 to schedule a repair.
Model: SMB
FCC ID: 2AHES-SMB
IC: 21152-SMB
The Home Connect module is a communication device designed to provide
communication between appliances and smart devices.
This module is integrated at the factory, under direct control of B/S/H Home
Appliances Corporation, and is not user serviceable or upgradable.
At least 20cm separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved could void your
authority to use this equipment.
This device complies with Part 15 of the FCC Rules. Operation to the following
two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
Operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
Register your appliance to enjoy customized benefits.
Thank you for being a Bosch customer!
Simply create a My Bosch account, then register your appliance.
You’ll find a variety of customized information in My Bosch such as:
- Discounts for filters, cleaners, accessories & parts
- Easy access to manuals & appliance specifications
- Easy access to part lists
- Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration)
Register here:www.bosch-home.com/us/owner-support/mybosch
Looking for
help?
You’ll find it here.
No matter what, no matter when: Bosch is here to support you.
We’re here to assist with usage instructions, cleaning tips, accessories &
parts, troubleshooting, and repairs.
Find online resources such as FAQs, how-to-videos, manuals, warranties and
authorized Bosch servicers at: www.bosch-home.com/us/owner-support/get-
support
Contact us:
Please have your Model Number (E-Nr) ready when contacting us.
1-800-944-2904
www.bosch-home.com/us/owner-support/contact-us
Register your appliance and join the Bosch family of perks: bosch-
home.com/us/mybosch
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904
© 2022 BSH Home Appliances Corporation
References
- here.no
- Home Appliances Global Website | Bosch
- Welcome to MyBosch
- Connect your household | Home Connect
- Connect your household | Home Connect
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