BATES Deciduous and Evergreen Trees Shrubs and Perennials Instructions

Table of Contents

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The product being referred to is a plant, specifically deciduous and evergreen trees, shrubs, and perennials. The manufacturer offers a limited one-year warranty on these plants. The warranty covers the plants’ health at the time of purchase and guarantees growth with proper care. If any of the covered plants fail to show signs of growth after being properly transplanted and cared for, the customer is eligible for a credit equivalent to the original purchase price. This credit can be used towards the purchase of a replacement plant or any other product. To request credit, the customer must provide the original sales receipt and the plant that failed to thrive. Replacement of covered plants is allowed only once and does not come with any further warranty.
There are certain exclusions to the limited warranty. Plants planted under overhangs or in above ground containers are not covered. Plants not planted in the ground, such as annuals, tropicals, foliage, and marginally hardy plants, are also not covered. The warranty does not apply to damage caused by animals, freezes, hail, flooding, drought, wind, neglect, improper planting, or other forces beyond the manufacturer’s control. Specific plants that have no warranty or are non-warranted will be indicated on the receipt.

Properly transplant and care for the deciduous or evergreen tree, shrub, or perennial according to the provided guidelines.
Monitor the plant’s growth and development after transplantation.
If the plant fails to show signs of growth within the warranty period:
Gather the original sales receipt.
Retain the plant that failed to thrive.
Contact the manufacturer or the place of purchase to request credit.
Submit the credit request along with the original sales receipt and the plant that failed to thrive.
If eligible, a credit equivalent to the original purchase price will be issued.
The credit can be used towards the purchase of a replacement plant or any other product.
Note that the warranty covers replacement of covered plants only once.
Any replacement plant(s) does not come with any further warranty.
Remember that certain plants are excluded from the warranty, as indicated on the receipt.

A ONE YEAR limited plant warranty is offered on deciduous and evergreen trees, shrubs, and perennials. Exceptions are noted below in the exclusions.

We deem our deciduous and evergreen trees, shrubs, and perennials to be healthy at the time of purchase and that they will produce growth with proper care.
If any deciduous or evergreen tree, shrub or perennial fails to show signs of growth, after being properly transplanted and cared for, we will issue a credit for the full ‘original purchase price.’
This credit may be used toward the purchase of a replacement plant or any other product.
We ask that all requests for credit be accompanied by the original sales receipt and the plant which failed to thrive.
Deciduous and evergreen trees, shrubs, and perennials are only eligible for replacement one time. The replacement plant(s) are not offered with any stated or implied further warranty

Deciduous and evergreen trees, shrubs, and perennials planted under overhangs or in above ground containers are not covered by this one year limited warranty. Any plant not planted in the ground is not covered by this limited warranty.
Annuals, Tropicals, Foliage, and Marginally Hardy Plants, are not covered by this limited warranty.
Damage to plants caused by animals, freezes, hail, flooding, drought, wind, neglect, improper planting, or other forces beyond our control are not covered by this limited warranty.
Additionally, your receipt will indicate specific plants that have no warranty or are non-warranted.

More and more of our plants are coming from containers. Be sure the soil is moist enough to hold together at planting time. Some smaller plants, annuals and vegetables, are grown in peat pellets or pots that can be planted pot and all. Often these have white feeding roots growing through the sides by planting time.
Dry soil in the surrounding area can draw the moisture fromthe root ball, so turn your hose on low and let it fill the hole and surrounding soil. When one hole is wet enough, move the hose to the next one.
For plastic, clay, or any nonbiodegradable containers, turn the plant upside down, hold the trunk or stem in place with one hand, and knock the side of the container against a hard surface. The roots and soil should come out easily in one unit. If knocking harder does not accomplish this, cut away the pot if possible. It is better to waste the pot than to disturb roots any more than necessary.
However, it the roots are seriously matted or encircling the root ball, loosen the outside ones with a gentle massage.
Then set the root ball carefully into the hole with the soil line of the tree slightly higher than the surrounding soil to allow for settling. Which side faces where is not crucial to the plant. For the good of the plant, point the lowest branches toward areas of little activity so they won’t get broken.
Where wind is a problem, turn the side with the most branches into the wind.

(Similar to planting container plants)

DIG A SAUCER-SHAPED HOLE AT LEAST TWICE AS WIDE AND AS DEEP AS THE ROOT BALL. SET TREE IN THE HOLE SO 10% OF
ROOTBALL IS VISIBLE. (See exceptions under heavy and sandy soils.) REMOVE ANY TIES OR STRAPS THAT BIND IT.
IF BURLAP STILL SHOWS AT THE TOP, TURN IT BACK SO IT WILL BE BELOW THE SOIL SURFACE. FILL MIXTURE OF ORIGINAL TOPSOIL AND
ORGANIC MATTER AROUND THE BALL. PACK GENTLY. FILL HOLE WITH WATER, LET SETTLE AND FINISH WITH MORE SOIL.
DIG A 2″-3″ DOUGHNUT BASIN AROUND DRIP LINE AND WATER AGAIN. FINISH FILLING TOP WITH A 3″-4″ MOUND OF
PEAT MOSS OR MULCH. KEEP MULCH 3″-4″ FROM TRUNK.

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