newair NGH1K6WH00 10000-Watt Hardwired Garage Heater Owner’s Manual

NGH1K6WH00
10,000-Watt Hardwired Garage Heater OWNER’S MANUAL

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Alternatively, we recommend you attach a copy of your sales receipt below and record the following information, located on the manufacturer’s nameplate on the rear of the unit. You will need this information if it becomes necessary to  contact the manufacturer for service inquiries.

SPECIFICATIONS

WARNING! FAILURE TO ADHERE STRICTLY TO THE INSTRUCTIONS IN THIS MANUAL MAY LEAD TO THE POSSIBILITY OF FIRE, RESULTING IN DAMAGE TO PROPERTY, HARMTO INDIVIDUALS, OR EVEN LOSS OF  LIFE.

FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE
This heater should be installed by qualified persons only and in accordance with the National Electric Code (Canadian Electrical Code in Canada) and all applicable local codes. Supply wiring must be copper and suitable for at least 167°F.
Minimum 6-gauge SJO or SJTO copper type wiring required.
CALIFORNIA RESIDENTS ONLY-WARNING:
This product contains chemicals including di(2-ethylhexyl) phthalate (DEHP), which is known to the State of California to cause cancer and reproductive harm. For more information, go to: www.P65Warnings.ca.gov.
UL 2021. FIXED AND LOCATION – DEDICATED ELECTRIC ROOM HEATERS DO NOT DISCARD THIS MANUAL
CUSTOMER: PLEASE RETAIN THIS MANUAL FOR FUTURE USE

SAFETY INFORMATION & WARNINGS

When using any electrical appliance, basic safety precautions must be followed in order to reduce the risk of fire, electrical shock and/or injury to persons or property. Be sure to read all instructions before using this appliance and observe the following safety tips:

• Read all instructions before using this heater.
• This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, paper, clothes, and curtains  at least 3 feet (0.9m) from the heater.
• Extreme caution is necessary when any heater is used by or near children, pets, or invalids and whenever the heater is left operating unattended.
• Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Disconnect power at service panel and have heater inspected and or repaired by a qualified  service person.
• Do not use this heater outdoors.
• Under no circumstances should this appliance be modified. Parts having to be removed for servicing must be replaced prior to operating this appliance again.
• This heater is intended for comfort heating applications and not intended for use in special environments. Do not use in damp or wet locations such as marine or greenhouse or in areas where corrosive or chemical agents are  present.
• To disconnect heater, first turn controls to off, and turn off power to heater circuit at main disconnect panel.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electrical shock or fire or damage to the heater.
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
• This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored.
• Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
• This heater is not to be used as a portable unit and or have a cord and plug installed. (HARD WIRED ONLY)
• This heater is provided with automatic resetting thermal limit and an alarm beeper to alert user if heater has overheated. If the alarm has activated, immediately turn off the heater and inspect and remove any objects around heater  that may have blocked the airflow or otherwise caused the heater to overheat. Do not continue to use heater if it repeatedly overheats and activates the alarm. DO NOT OPERATE THE HEATER WITH THE ALARM SOUNDING  (FLASHING).
• CAUTION – Once heater has cycled off on the thermal limit, the heater will not return to operation until the user restarts and reprograms the control. Therefore, this unit is not recommended for freeze protection applications.
• When installing, see INSTALLATION INSTRUCTIONS for additional warnings and precautions.
• For safe and efficient operation, and to extend the life of your heater, keep your heater clean – See CLEANING & MAINTENANCE.

WARNING! To prevent a possible fire, injury to persons or damage to the heater, adhere to the following:

1. Disconnect all power coming to heater at main service panel before wiring or servicing.

2. All wiring procedures and connections must be in accordance with the National and Local Codes having jurisdiction and the heater must be grounded.

3. Verify the power supply voltage coming to heater matches the ratings as shown on the heater nameplate.
   CAUTION: ENERGIZING HEATER AT A VOLTAGE GREATER THAN THE VOLTAGE PRINTED ON THE NAMEPLATE WILL DAMAGE THE HEATER AND VOID THE WARRANTY AND COULD CAUSE A FIRE.

4. High temperature, risk of fire, keep electrical cords, drapery, furnishings, and other combustibles at least 3 feet (0.9 m) from front of heater. Do not install this heater behind doors, below towel racks, or in an area where it is subject  to being blocked by furniture, curtains, or storage materials. Hot air from the heater may damage certain fabrics and plastics.

5. To reduce the risk of fire do not store or use gasoline or other flammable vapors and liquids in the vicinity of the heater.

6. When heater is to be wall or ceiling mounted, the anchoring provision must be sufficient strength to support the total weight of the heater plus the weight of the mounting provisions. Failure to properly secure the supporting  members of the building structure could allow the heater to fall.

7. The following minimum clearances must be maintained: 30° Tilted, Bottom of Heater to Floor: 6’ (1.8 m) minimum, 11’ (3.3 m) recommended maximum Horizontal Airflow, Bottom of Heater to Floor: 6’ (1.8 m) minimum, 8’ (2.4  m) recommended maximum Side of heater to adjacent wall: 13” (33 cm).

8. Do not use this heater for drying out paint, plaster, sawdust and drywall sanding dust as this will permanently damage the heater and must be kept out of the heater.
   Unpacking Your New Heater: Remove heater from box, locate parts bag in packing material, and inspect to make sure heater is not damaged or missing parts. If damaged or parts are missing, call our Technical For immediate  assistance, please call our service number at 1-855-963-9247. We recommend reaching out to our service team before initiating any returns. They will provide you with the necessary guidance and support.

PARTS LIST

Note: This heater should be installed by qualified persons only and in accordance with the National Electric Code (Canadian Electrical Code in Canada) and all applicable local codes. Supply wiring must be copper and suitable for at least 167°F.

TOOLS NEEDED

• Phillips head screwdriver
• Power Drill
• 5/32 in. or 4mm drill bit
• Stud Finder
• The remote control is powered by 2 AAA batteries. Batteries are NOT included

HARDWARE REQUIRED FOR WIRING HEATER

• Adequate gauge and length of copper wire (2 power conductors plus ground) suitable for application to route electrical panel to heater.
• Suitable junction box and connectors as required for application.
• Appropriate size wire nuts for connection branch circuit wires to pigtails.
• A length of flexible conduit (or as required by the NEC and local codes) to route power to heater.
  NOTE: Hardware supplied is intended for installation into wood framing only. If installation into other type of construction, additional hardware will be required for correct installation.

CONNECTORS, CABLE AND HARDWARE USED TO WIRE THE HEATER (Figure 2)

LOCATING THE HEATER

The heater should be installed out of traffic areas and at least 6′ off the floor. (8” above floor in Canada) The direction of air flow should not be restricted (i.e., by columns or machinery) and the air flow should wipe exposed walls, rather  than blowing directly at them. When more than one heater is used in an area, the heaters should be arranged so that the air discharge of each heater supports the air flow of the others to provide best circulation of warm air, as indicated in the Figure below (Figure 3).

MOUNTING AND MINIMUM CLEARANCES (Figures 4 and 5)

WARNING: Fall Hazard – To prevent the heater from possibly falling, it is crucial to attach it to a joist using 6 mounting screws. Please note that the screws provided with the heater are designed for installation in wood framing only and  should not be used with metal joists or other construction materials. If you are installing the heater in a different type of construction, additional hardware will be necessary to ensure proper installation. Ensure that all hardware is  tightened securely to minimize any risk of the heater falling.

HEATER MOUNTING

1. Begin by locating a wood stud or joist in the ceiling and mark a line indicating the desired location for the heater installation. Please note that the wall/ceiling mounting bracket allows for installation on either a wall or ceiling, ensuring that the specific mounting holes and minimum clearances shown in Figures 4 and 5 are followed.

2. Determine the exact location for mounting, ensuring that the minimum clearances mentioned in the manual are maintained. Use the bracket provided in the box, place a washer on the screws, and insert them securely through the  holes in the mounting bracket. Screw them into a ceiling joist to secure the bracket.

3. Attach the heating unit to the mounting bracket.

4. Lift the heater and position it into the mounting bracket.

5. Align the screws on the bracket with the keyhole slots in the mounting bracket.

6. If you intend to tilt the heater, it must be positioned within the keyhole slots as shown in Figure 6.

7. Use a wrench to tighten the bracket screws, ensuring that the unit is securely suspended and level horizontally or vertically.

8. If you need to adjust the unit’s vertical tilt, simply loosen the bracket screws.
   NOTE: To tilt the heater vertically, it must be mounted in the bottom keyhole slots of the mounting brackets to ensure sufficient clearance and prevent potential overheating.

9. Before proceeding, adjust the louvers to your desired position (refer to Figure 7).
   NOTE: The louvers are intentionally designed to prevent complete closure. Do not attempt to override this feature, as it can cause damage to the unit.

WIRING INSTRUCTIONS

After properly mounting the heater to the building structure and routing the branch circuit wiring in accordance with the National Electrical Code and local codes, you can now connect the heater to the branch circuit.
Please be aware of the risk of electric shock or fire. Before attempting to connect the heater, ensure that the electric power is disconnected at the main electrical panel. Also, verify that the voltage of the branch circuit matches the voltage  indicated on the heater’s nameplate. Connecting the heater to a higher voltage than specified could damage the heater and pose a fire hazard.
The heater is equipped with a 1.11 in (28.3mm) hole in the wiring compartment for routing the branch circuit conductors. To ensure correct and safe installation, use appropriate conduit and fittings.
Follow these steps to connect the heater:

1. Remove the field wiring cover located at the bottom of the heater by unscrewing one screw. Refer to Figure 8 and Figure 9 for guidance.

2. Bring the branch circuit conductors to the heater and connect them to the appropriate terminals according to their designated positions. Install the suitable cable fitting into the heater as shown in Figure 10 and Figure 11.

3. Consult the wiring diagrams provided in Figure 12 and connect the supply wiring to the corresponding heater lead wires inside the wiring compartment.
   • Connect the green pigtail wire to the earth ground.
   • Connect the black pigtails to the branch circuit power.

4. Replace the wiring box cover using the two screws that were previously removed.

5. Adjust the louvers to your desired position. Please note that the louvers are designed in such a way that they cannot be completely closed. Do not attempt to bypass this safety feature.

Model No.: NGH1K6WH00

DANGER!
THIS APPLIANCE MUST BE GROUNDED
THE APPLIANCE MUST CONNECT TO A CURRENT PROTECTION CIRCUIT OR DEVICE AT 50AMP OR LESS BEFORE BEING CONNECTED TO POWER SUPPLY
NOTE: All wiring must be carried out by a Certified Electrician and must be in accordance to national and local electrical codes. For certain applications, conduit may be required, See Figure 2. Check local electrical codes. If you run the  wiring in conduit and wish to be able to turn the heater be sure to purchase enough flexible conduit to allow the heater to be turned.
HIGH TEMPERATURES – RISK OF FIRE. KEEP FLAMMABLE MATERIALS, SUCH AS FURNITURE, PILLOWS, BEDDING, PAPERS, CLOTHES, ELECTRICAL CORDS AND CURTAINS AT LEAST 3 FT. (0.9 M) FROM THE FRONT  AND TOP OF THE HEATER AND KEEP THEM AWAY FROM THE SIDES AND REAR. TO REDUCE THE RISK OF FIRE, DO NOT USE IT IN AREAS WHERE GASOLINE, PAINT OR FLAMMABLE LIQUIDS ARE USED OR STORED.
WARNING!
TO REDUCE THE RISK OF FIRE, DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THE HEATER.

HEATER CONTROL PANEL

WARNING: The Heater must be properly installed before use.

1. Turn on the power supply to the heater at the main switch panel.

2. When the heater has power, the red POWER light will turn on.

3. Pressing the red POWER button will toggle the heater on and off. Upon pressing this button, the heater and fan will immediately start, and the digital display will flash for approximately 5 seconds.
   a. If the room temperature is below 65°F, the heater will continue to run until the room temperature reaches 65°F. Afterward, the heater will cycle on and off to maintain this temperature.
   b. If the room temperature is above 65°F, the display window will show 65 and flash 5 times, and the heater and fan will stop.

4. Adjusting Power Level (Mode): While the unit is on, press the MODE button once. This will activate the power selection mode, and the red light over “L” or “H” will flash to indicate the current setting. Use the UP or DOWN Arrow buttons to switch between High and Low power levels. After approximately 5 seconds, the control will be programmed for the selected output.
   Note: The unit has an Energy Saving system with a designed ECO program. It will automatically adjust the power output to low power when the room temperature is 2°F below the set point temperature to save energy.

5. Adjusting temperature: While the heater is on, press the MODE button twice. This will activate the temperature selection mode, and the digital display will flash with the current setting. Use the UP or DOWN buttons to adjust the temperature until the desired value is displayed. After 5 seconds, the display will revert to showing the room temperature.

6. Setting the timer: This feature allows the heater to operate for a predetermined time. While the heater is on, press the green MODE button three times. This will activate the timer mode, and the display will flash with “0H”. Use the  UP or DOWN arrow buttons to set the number of hours the heater will remain on (1H-9H, where 1H = 1 hour and 9H = 9 hours). After 5 seconds, the setting will be locked in.
   Note: If this feature is not selected, the heater will continue to operate to maintain the desired temperature.

7. Setting Fahrenheit/Celsius: Hold the MODE button for 3 seconds to switch between Fahrenheit and Celsius. Repeat this operation to switch from Celsius to Fahrenheit.

8. Once the controller is programmed, the heater will cycle on and off to maintain the desired room temperature. To prolong the heater’s lifespan, after reaching the desired temperature, the heating element will turn off, but the fan  will continue to operate for approximately 3 minutes to cool down the heater. This fan delay off feature also activates when the heater is manually turned off while heating. The fan will continue running to cool down the heater.

9. To turn off the heater, press the red POWER button. If the heater is operating, it will turn off, but the fan will continue running for about 3 minutes to allow the heater to cool.
   NOTE: When operating the unit for the first time, you may notice slight smoke. This is normal and caused by residual cleaning agents used during manufacturing to clean the heating element. This smoke will dissipate after a few  minutes of operation and does not indicate a problem with the unit.

CLEANING & MAINTENANCE

USER CLEANING INSTRUCTION S

1. Turn off the power to the heater.
2. Wait for the heater to cool down, and then use a vacuum cleaner with a brush attachment to remove dust and lint from the heater’s exterior surfaces, including the grille opening. You can also use compressed air to blow out any dust  from inside the heater.
3. Take a damp cloth and gently wipe away any dust and lint from the grille and the exterior surfaces of the heater. Make sure not to let water enter the inside of the appliance.
4. Avoid splashing water onto the heater to protect its enclosure, and never use solvents for cleaning the heater.
5. Once you’ve completed the cleaning process, restore the power to the heater and check to ensure that it is operating correctly.

MAINTENANCE CLEANING INSTRUCTIONS
(To be performed by Qualified Service Personnel Only)
It is recommended that the heater undergoes cleaning and servicing by a qualified service person at least once a year to ensure safe and efficient operation. After the cleaning and servicing process is completed, the heater should be  thoroughly checked to ensure proper functionality.
The remote control of the heater is powered by 2 AAA batteries. It is advisable to replace these batteries periodically or at least once a year.

TROUBLESHOOTING

is broken or
disconnected.| Please call customer service.
Display shows ” “Nothing and indicator lights off| The overheat protection has activated.| Inspect the garage heater and check that the air inlets and outlets are not blocked as this may cause overheating.
Switch off the circuit breaker to the garage heater for at least 30 minutes and allow it to cool down. Turn the power back on and operate.
The overheat
protection has
activated and already cooled.| Switch off the circuit breaker to the garage heater then turn the power back on and operate.
The heater will not start| The room temperature has already reached the set thermostat temperature| Adjust the temperature setting to make sure the thermostat setting temperature is higher than current room temperature.
The heater will not start| The breaker has tripped| Rest the breaker at the fuse panel and restart the heater
Garage heater emits a burning smell| | During production dust and/or oil debris gathered on heating coils.| Make sure the room is well ventilated. Allow the garage heater to run until the smell is dissipated.
| Check and make sure there is no combustible material within 0.9 meters (3 feet) of the garage heater.| Remove the combustible material around the garage heater.
| This heater must be mounted at least 6 feet off the floor, for specific clearances, please
check the “LOCATING HEATER” section in the instruction manual| Relocate the garage heater so there is enough space
between the heater and adjacent wall and floor.

LIMITED MANUFACTURER’S WARRANTY

This appliance is covered by a limited manufacturer’s warranty. For one year from the original date of purchase, the manufacturer will repair or replace any parts of this appliance that prove to be defective in materials and workmanship,  provided the appliance has been used under normal operating conditions as intended by the manufacturer.
Warranty Terms:
During the first year, any components of this appliance found to be defective due to materials or workmanship will be repaired or replaced, at the manufacturer’s discretion, at no charge to the original purchaser. The purchaser will be  responsible for any removal or transportation costs.
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:

• Power failure
• Damage in transit or when moving the appliance
• Improper power supply such as low voltage, defective household wiring or inadequate fuses
• Accident, alteration, misuse or abuse of the appliance such as using nonapproved accessories, inadequate air  circulation in the room  or abnormal operating conditions (extreme temperatures)
• Use in commercial or industrial applications
• Fire, water damage, theft, war, riot, hostility or natural disasters as hurricanes, floods, etc.
• Use of force or damage caused by external influences
• Partially or completely dismantled appliances
• Excess wear and tear by the user

Obtaining Service:
When making a warranty claim, please have the original bill of purchase with the purchase date available. Once confirmed that your appliance is eligible for warranty service, all repairs will be performed by a Newair™ authorized repair  facility. The purchaser will be responsible for any removal or transportation costs. Replacement parts and/or units will be new, re- manufactured or refurbished and is subject to the manufacturer’s discretion. For technical support and  warranty service, please email support@newair.com.

www.newair.com

References

• Product Registration – Newair
• Newair | Best Compact Appliances for the Home, Office & More
• Newair | Best Compact Appliances for the Home, Office & More
• P65Warnings.ca.gov
• p65warnings.ca.gov/

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