Spectrum Complete Scalable Video Management

Product Information

The product is called DW Spectrum and it is a video surveillance
software solution. It has a unique Client-Server hive architecture
where the servers discover devices and manage system users and data
together. The system consists of servers, connected streaming
devices (IP Cameras, I/O devices), streams (RTSP, HTTP, UDP),
storage (HDDs, NAS, DAS, etc.), and connected Desktop, Mobile, or
Web client applications. Multiple servers can be merged/grouped
together into a single system to consolidate resources and improve
system stability.

Key Features:

• Client-Server hive architecture
• Support for IP Cameras, I/O devices
• Support for various streaming protocols (RTSP, HTTP, UDP)
• Flexible storage options (HDDs, NAS, DAS, etc.)
• Desktop, Mobile, and Web client applications
• Ability to merge multiple servers into a single system
• User management with different access rights
• DW Cloud integration for remote access and management

System Requirements:

The specific system requirements for DW Spectrum may vary
depending on the version and configuration. Please refer to the
product documentation or contact customer support for detailed
system requirements.

Product Usage Instructions

Working with DW Spectrum

The DW Spectrum components work together in a system. A system
can be defined as one or more servers, their connected streaming
devices, streams, storage, and connected client applications.
Servers in a system discover devices, manage system users and
data.

A system can have just one server or several servers. Servers
can be merged/grouped together into a single system to consolidate
resources and improve stability. A server with no cameras is also
considered a system.

User Management

Users can be added to or deleted from the system by the owner or
other administrators. Each user can have different user rights
within the system. Administrators can specify parameters for new
users and manage these parameters in the future. Some users have
access to everything in the system and can edit or manage its
settings, while others have limited access rights.

The maximum recommended number of users per system is 1,000.

DW Cloud Integration

DW Cloud allows operators to access and manage their systems
with an intuitive GUI. In addition to the default functionality, DW
Cloud offers the ability to:

1. Log in to multiple systems with a single account.

2. Connect to servers through the Internet even without an
   external IP address.

3. Add users to systems via email invites.

To access DW Cloud features, a system must be connected to a DW
Cloud account and must be a Cloud System (as opposed to a Local
System).

Refer to the Logging in to DW Cloud section below to learn how
to create a new DW Cloud account.

User Manual
Ver. 04/21

Table of Contents
Part 1: Working with DW Spectrum…………………………………………………………………………………………. 10 Secon 1.1 ­ DW Spectrum System……………………………………………………………………………………………….10 Secon 1.2 ­ DW Spectrum Users …………………………………………………………………………………………………11 Secon 1.3 ­ DW Spectrum Server………………………………………………………………………………………………..12 Secon 1.4 ­ DW Spectrum Client…………………………………………………………………………………………………12 Secon 1.5 ­ DW Cloud………………………………………………………………………………………………………………..13
Part 2: Opening and Closing DW Spectrum Desktop Client…………………………………………………………… 16 Secon 2.1 ­ Launching DW Spectrum Desktop Client …………………………………………………………………….16 Secon 2.2 ­ Launching in Configuraon Mode………………………………………………………………………………17 Secon 2.3 ­ Automac Session Timeouts……………………………………………………………………………………..17 Secon 2.4 ­ Launching from Command Line Interface……………………………………………………………………17 Secon 2.5 ­ Retained Sengs……………………………………………………………………………………………………..17
Part 3: Connecng to a System…………………………………………………………………………………………….. 19 Secon 3.1 – Connect to a Known Server………………………………………………………………………………………..19 Secon 3.2 ­ Connect with DW Cloud ……………………………………………………………………………………………19 Secon 3.3 ­ Connecng to System from the Welcome Screen…………………………………………………………20 Secon 3.4 ­ Display Modes …………………………………………………………………………………………………………21 Secon 3.5 ­ Edit, Hide, or Favorite a System Connecon ………………………………………………………………..22 Secon 3.6 ­ Working Offline ……………………………………………………………………………………………………….23 Secon 3.7 ­ Connecng to a Specific Server………………………………………………………………………………….23 Secon 3.8 ­ Logging in to DW Cloud…………………………………………………………………………………………….25 Secon 3.9 ­ Opening DW Spectrum Web Client…………………………………………………………………………….26 Secon 3.10 ­ Connecng to DW Spectrum via Mobile Client ………………………………………………………….27 Secon 3.11 ­ Server Cerficate Validaon…………………………………………………………………………………….27
Part 4: Inial System Configuraon ………………………………………………………………………………………. 31 Secon 4.1 ­ Setup a New System or Add a Server to an Exisng System…………………………………………..31 Secon 4.2 ­ Configuring Storage, Devices, and Recording ………………………………………………………………31 Secon 4.3 ­ Creang User Roles and Layouts………………………………………………………………………………..31 Secon 4.4 ­ Launching DW Spectrum in Compability Mode………………………………………………………….32
Part 5: Updang DW Spectrum ………………………………………………………………………………………………. 33 Secon 5.1 ­ To Configure Updates Sengs …………………………………………………………………………………..33 Secon 5.2 ­ Advanced Sengs ……………………………………………………………………………………………………34 Secon 5.3 ­ Update Version………………………………………………………………………………………………………..34 Secon 5.4 ­ Update Status Indicators …………………………………………………………………………………………..34
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Secon 5.5 ­ Online Update …………………………………………………………………………………………………………35 Secon 5.6 ­ Offline Update to the Latest Available Version …………………………………………………………….35 Secon 5.7 ­ Update to a Specific Build …………………………………………………………………………………………35 Part 6: DW Spectrum User Interface………………………………………………………………………………………… 37 Secon 6.1 ­ Viewing Grid for Layouts …………………………………………………………………………………………..37 Secon 6.2 ­ Viewing Panels…………………………………………………………………………………………………………37 Secon 6.3 ­ Maximizing the DW Spectrum Display………………………………………………………………………..38 Secon 6.4 ­ Customizing Look and Feel of DW Spectrum ……………………………………………………………….38 Secon 6.5 ­ Showing and Hiding Panels ……………………………………………………………………………………….39 Secon 6.6 ­ Searching and Filtering in DW Spectrum …………………………………………………………………….39 Secon 6.7 ­ Navigaon Panel………………………………………………………………………………………………………41 Secon 6.8 ­ Resource Panel ………………………………………………………………………………………………………..41 Secon 6.9 ­ Playback Panel…………………………………………………………………………………………………………43 Secon 6.10 ­ Noficaon Panel…………………………………………………………………………………………………..44 Secon 6.11 ­ Noficaons Tab…………………………………………………………………………………………………….47 Secon 6.12 ­ Moon Tab ……………………………………………………………………………………………………………47 Secon 6.13 ­ Bookmarks Tab ………………………………………………………………………………………………………49 Secon 6.14 ­ Events Tab……………………………………………………………………………………………………………..50 Secon 6.15 ­ Objects Tab……………………………………………………………………………………………………………51 Secon 6.16 ­ Working with Mulple DW Spectrum Windows…………………………………………………………54 Secon 6.17 ­ Geng Context Help ………………………………………………………………………………………………54 Secon 6.18 ­ Keyboard Shortcuts ………………………………………………………………………………………………..54 Secon 6.19 ­ DW Cloud Portal Interface……………………………………………………………………………………….57 Secon 6.20 ­ Seng Up 2 Factor Authencaon …………………………………………………………………………..58 Secon 6.21 ­ Connecng System to DW Cloud ……………………………………………………………………………..59 Part 7: Main Menu……………………………………………………………………………………………………………….. 61 Part 8: System-Wide Configuraons ………………………………………………………………………………………… 63 Part 9: DW Spectrum Licenses………………………………………………………………………………………………… 64 Secon 9.1 ­ Obtaining and Acvang Licenses………………………………………………………………………………65 Secon 9.2 ­ Expired and Invalid License Keys ………………………………………………………………………………..66 Part 10: Configuring Secure Connecons ………………………………………………………………………………….. 68 Secon 10.1 ­ Obtaining and Installing an Authorized Cerficate ……………………………………………………..68 Secon 10.2 ­ Connecng to Cameras over HTTPS Only ………………………………………………………………….69 Secon 10.3 ­ Forcing Secure Connecons …………………………………………………………………………………….70 Secon 10.4 ­ Enabling Encrypted Video Traffic (Only Available If System Is Configured to Use Secure Connecons) ………………………………………………………………………………………………………………………………70
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Secon 10.5 ­ Enabling Archive Encrypon ……………………………………………………………………………………71 Part 11: Configuring the Email Server ………………………………………………………………………………………. 72 Part 12: Configuring Server Sengs ………………………………………………………………………………………… 74
Secon 12.1 ­ Background: Archive Distribuon and Retenon………………………………………………………..75 Secon 12.2 ­ Background: Archive Indexing………………………………………………………………………………….77 Secon 12.3 ­ Background: Archive Backup……………………………………………………………………………………79 Secon 12.4 ­ Configuring Server and NAS Storage…………………………………………………………………………80 Secon 12.5 ­ Configuring Backup and Redundant Storage ……………………………………………………………..83 Secon 12.6 ­ Configuring Analycs Storage ………………………………………………………………………………….85 Secon 12.7 ­ Reindexing and Fast- Scanning Archives …………………………………………………………………….86 Secon 12.8 ­ Analyzing and Predicng Storage Usage ……………………………………………………………………87 Secon 12.9 ­ Monitoring Servers…………………………………………………………………………………………………89 12.10 ­ Using a Server’s Web Interface ………………………………………………………………………………………….90 12.11 ­ Session and Digest Authencaon …………………………………………………………………………………….92 Part 13: Configuring Mul-Server Environment …………………………………………………………………………. 93 Secon 13.1 ­ Moving One Server to a Different System………………………………………………………………….93 Secon 13.2 ­ Merging Systems ……………………………………………………………………………………………………94 Secon 13.3 ­ Backing up and Restoring the System Database …………………………………………………………96 Secon 13.4 ­ Deleng a Server ……………………………………………………………………………………………………97 Secon 13.5 ­ Detaching a Server …………………………………………………………………………………………………97 Secon 13.6 ­ Configuring Failover ……………………………………………………………………………………………….97 Secon 13.7 ­ Configuring Roung in a Mul-Server Environment……………………………………………………99 Secon 13.8 ­ Time Synchronizaon in a Mul-Server Environment …………………………………………………99 Part 14: Device Management ……………………………………………………………………………………………….. 102 Secon 14.1 ­ Viewing Full Device List …………………………………………………………………………………………102 Secon 14.2 ­ Adding Devices …………………………………………………………………………………………………….104 Secon 14.3 ­ Automac Device Discovery…………………………………………………………………………………..104 Secon 14.4 ­ Disabling Automac Discovery……………………………………………………………………………….105 Secon 14.5 ­ Adding Devices Manually ………………………………………………………………………………………105 Secon 14.6 ­ Adding RTSP, HTTP, or Mulcast Streams as Cameras ……………………………………………….106 Secon 14.7 ­ Adding a Webcam or Raspberry Pi Camera ……………………………………………………………..107 Secon 14.8 ­ Replacing a Camera ………………………………………………………………………………………………108 Secon 14.9 ­ Diagnosing Offline Devices…………………………………………………………………………………….109 Secon 14.10 ­ Using Joyscks……………………………………………………………………………………………………110 Secon 14.11 ­ Moving a Device to a Different Server …………………………………………………………………..113
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Secon 14.12 ­ Deleng a Device………………………………………………………………………………………………..113 Secon 14.13 ­ Seng Up Cameras and Devices…………………………………………………………………………..113 Secon 14.14 ­ Obtaining Basic Device Informaon………………………………………………………………………114 Secon 14.15 ­ Device Authencaon…………………………………………………………………………………………114 Secon 14.16 ­ Renaming a Device ……………………………………………………………………………………………..115 Secon 14.17 ­ Seng Camera Orientaon………………………………………………………………………………….115 Secon 14.18 ­ Seng Camera Aspect Rao ………………………………………………………………………………..116 Secon 14.19 ­ Applying Parameters to Mulple Devices ………………………………………………………………116 Secon 14.20 ­ Image Controls …………………………………………………………………………………………………..117 Secon 14.21 ­ Image Enhancement …………………………………………………………………………………………..118 Secon 14.22 ­ Configuring Dewarp and Pan, Tilt, and Zoom (PTZ) …………………………………………………120 Secon 14.23 ­ Dewarping Fish-Eye Cameras ……………………………………………………………………………….121 Secon 14.24 ­ Controlling Pan, Tilt, and Zoom (PTZ)…………………………………………………………………….122 Secon 14.25 ­ Saving and Restoring PTZ Posions……………………………………………………………………….126 Secon 14.26 ­ Seng Up PTZ Tours……………………………………………………………………………………………127 Secon 14.27 ­ Configuring Audio on a Device……………………………………………………………………………..128 Secon 14.28 ­ Seng Up a Virtual Camera …………………………………………………………………………………129 Secon 14.29 ­ Seng Up an I/O Module ……………………………………………………………………………………131 Secon 14.30 ­ Seng Up an Analog Camera……………………………………………………………………………….133 Secon 14.31 ­ Seng Up Moon Detecon ……………………………………………………………………………….133 Part 15: Recording ……………………………………………………………………………………………………………… 136 Secon 15.1 ­ Seng a Recording Schedule …………………………………………………………………………………136 Secon 15.2 ­ Recording Modes …………………………………………………………………………………………………139 Secon 15.3 ­ Configuring Minimum and Maximum Archive Storage………………………………………………139 Secon 15.4 ­ Copying a Recording Schedule ……………………………………………………………………………….140 Part 16: Advanced Device Sengs ………………………………………………………………………………………… 142 Secon 16.1 ­ Configuring Device Advanced Sengs Using DW Spectrum Client ……………………………..142 Secon 16.2 ­ Configuring Device Using Web Page ……………………………………………………………………….142 Secon 16.3 ­ Updang Camera’s Firmware…………………………………………………………………………………144 Secon 16.4 ­ Reseng or Reboong a Camera……………………………………………………………………………144 Part 17: Expert Device Sengs……………………………………………………………………………………………… 145 Secon 17.1 ­ Configuring Expert Streaming Sengs ……………………………………………………………………145 Secon 17.2 ­ Background: Dual Stream Processing………………………………………………………………………145 Secon 17.3 ­ Prevenng DW Spectrum from Changing Device Sengs………………………………………….148 Secon 17.4 ­ Configuring ONVIF Profiles…………………………………………………………………………………….149
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Secon 17.5 ­ Tuning up Camera Streaming …………………………………………………………………………………150 Secon 17.6 ­ Adjusng Average Bitrate………………………………………………………………………………………150 Secon 17.7 ­ Forcing Moon Detecon to a Specific Stream ………………………………………………………..151 Secon 17.8 ­ Disabling Recording of a Specific Stream …………………………………………………………………151 Secon 17.9 ­ Disabling a Secondary Stream………………………………………………………………………………..151 Secon 17.10 ­ Time Synchronizaon between Servers and Cameras ……………………………………………..152 Secon 17.11 ­ Assigning Logical ID …………………………………………………………………………………………….152 Secon 17.12 ­ Adjusng PTZ Speed……………………………………………………………………………………………152 Secon 17.13 ­ Selecng PTZ Presets…………………………………………………………………………………………..153 Part 18: Plugins and Analycs ………………………………………………………………………………………………. 154 Secon 18.1 ­ Installing a Plugin …………………………………………………………………………………………………154 Secon 18.2 ­ Analycs: Region of Interest (ROI) ………………………………………………………………………….155 Secon 18.3 ­ Digital Watchdog Analycs…………………………………………………………………………………….156 Secon 18.4 ­ Axis Analycs……………………………………………………………………………………………………….157 Secon 18.5 ­ Bosch Analycs…………………………………………………………………………………………………….157 Secon 18.6 ­ Dahua Analycs……………………………………………………………………………………………………158 Secon 18.7 ­ Hikvision Analycs………………………………………………………………………………………………..160 Secon 18.8 ­ VIVOTEK Analycs ………………………………………………………………………………………………..161 Part 19: Health Monitoring ………………………………………………………………………………………………….. 163 Secon 19.1 ­ Metrics ……………………………………………………………………………………………………………….163 Secon 19.2 ­ System Metrics …………………………………………………………………………………………………….163 Secon 19.3 ­ Server Metrics ……………………………………………………………………………………………………..164 Secon 19.4 ­ Camera Metrics ……………………………………………………………………………………………………165 Secon 19.5 ­ Storage Metrics ……………………………………………………………………………………………………166 Secon 19.6 ­ Network Metrics…………………………………………………………………………………………………..166 Secon 19.7 ­ Alerts ………………………………………………………………………………………………………………….167 Part 20: Event Rules ……………………………………………………………………………………………………………. 168 Secon 20.1 ­ Supported Events and Acons ……………………………………………………………………………….169 Secon 20.2 ­ Using the Event Rules List ……………………………………………………………………………………..170 Secon 20.3 ­ Using the Event Rules Form …………………………………………………………………………………..172 Secon 20.4 ­ Selecon Lists in Event Rules …………………………………………………………………………………173 Secon 20.5 ­ Event Scheduling ………………………………………………………………………………………………….175 Secon 20.6 ­ Global Noficaons………………………………………………………………………………………………176 Secon 20.7 ­ Viewing and Exporng the Event Log………………………………………………………………………177 Secon 20.8 ­ Event Field Placeholders ……………………………………………………………………………………….179
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Secon 20.9 ­ Tracked Events……………………………………………………………………………………………………..180 Secon 20.10 ­ Analycs Event …………………………………………………………………………………………………..181 Secon 20.11 ­ Analycs Object Detected……………………………………………………………………………………183 Secon 20.12 ­ Archive Backup Finished (deprecated)…………………………………………………………………..183 Secon 20.13 ­ Archive Integrity Check Failure (system) ………………………………………………………………..184 Secon 20.14 ­ Devices Disconnected (default)…………………………………………………………………………….184 Secon 20.15 ­ Devices IP Conflict (default) …………………………………………………………………………………185 Secon 20.16 ­ Email Address Not Set (system) ……………………………………………………………………………185 Secon 20.17 ­ Email Not Set for Users (system)…………………………………………………………………………..185 Secon 20.18 ­ Email Server Not Configured (system) …………………………………………………………………..186 Secon 20.19 ­ Error While Sending Email (system) ………………………………………………………………………186 Secon 20.20 ­ Generic Event (default) ……………………………………………………………………………………….186 Secon 20.21 ­ Input Signal on Device…………………………………………………………………………………………188 Secon 20.22 ­ Licenses Not Configured (system) …………………………………………………………………………189 Secon 20.23 ­ License Issue (default)…………………………………………………………………………………………189 Secon 20.23 ­ Local storage is used for analyc and moon data (system) …………………………………….189 Secon 20.24 ­ Moon on Camera ……………………………………………………………………………………………..190 Secon 20.25 ­ Network Issue (default)……………………………………………………………………………………….190 Secon 20.26 ­ Plugin Diagnosc Event ……………………………………………………………………………………….191 Secon 20.27 ­ Reindexing Archive Canceled (system)…………………………………………………………………..191 Secon 20.28 ­ Reindexing Archive Complete (system)………………………………………………………………….191 Secon 20.29 ­ Remote Archive Synchronizaon (system)……………………………………………………………..192 Secon 20.30 ­ Server Conflict (default) ………………………………………………………………………………………192 Secon 20.31 ­ Server Failure (default)………………………………………………………………………………………..192 Secon 20.32 ­ Server Started (default)……………………………………………………………………………………….192 Secon 20.33 ­ So Trigger ………………………………………………………………………………………………………..193 Secon 20.34 ­ Storage Issue (default) ………………………………………………………………………………………..194 Secon 20.35 ­ Storage Not Configured (system) ………………………………………………………………………….195 Secon 20.36 ­ System in Safe Mode (system) ……………………………………………………………………………..195 Secon 20.37 ­ Time Synchronizaon Issue (system) …………………………………………………………………….195 Secon 20.38 ­ Server Cerficate Error………………………………………………………………………………………..195 Secon 20.39 ­ Available Acons ………………………………………………………………………………………………..196 Secon 20.40 ­ Bookmark ………………………………………………………………………………………………………….196 Secon 20.41 ­ Device Output ……………………………………………………………………………………………………197 Secon 20.42 ­ Device Recording………………………………………………………………………………………………..198
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Secon 20.43 ­ Do HTTP(s) Request…………………………………………………………………………………………….199 Secon 20.44 ­ Execute PTZ Preset ……………………………………………………………………………………………..201 Secon 20.45 ­ Exit Fullscreen ……………………………………………………………………………………………………201 Secon 20.46 ­ Open Layout ………………………………………………………………………………………………………201 Secon 20.47 ­ Panic Recording ………………………………………………………………………………………………….202 Secon 20.48 ­ Play Sound …………………………………………………………………………………………………………202 Secon 20.49 ­ Repeat Sound …………………………………………………………………………………………………….204 Secon 20.50 ­ Send Email…………………………………………………………………………………………………………205 Secon 20.51 ­ Send Mobile Noficaon …………………………………………………………………………………….206 Secon 20.52 ­ Set to Fullscreen…………………………………………………………………………………………………207 Secon 20.53 ­ Show Desktop Noficaon…………………………………………………………………………………..207 Secon 20.54 ­ Show on Alarm Layout ………………………………………………………………………………………..208 Secon 20.55 ­ Show Text Overlay ………………………………………………………………………………………………209 Secon 20.56 ­ Speak ………………………………………………………………………………………………………………..210 Secon 20.57 ­ Write to Log……………………………………………………………………………………………………….211 Part 21: Users and User Roles ………………………………………………………………………………………………. 212 Secon 21.1 ­ Creang a New User……………………………………………………………………………………………..212 Secon 21.2 ­ User Management………………………………………………………………………………………………..214 Secon 21.3 ­ Predefined User Roles …………………………………………………………………………………………..215 Secon 21.4 ­ Roles Management ………………………………………………………………………………………………216 Secon 21.5 ­ Changing User Sengs………………………………………………………………………………………….218 Secon 21.6 ­ Disabling or Enabling a User…………………………………………………………………………………..218 Secon 21.7 ­ Deleng a User …………………………………………………………………………………………………….219 Secon 21.8 ­ Adding Users from LDAP Server ……………………………………………………………………………..219 Secon 21.9 ­ Audit Trail of User Acons……………………………………………………………………………………..221 Part 22: Layout Management ……………………………………………………………………………………………….. 224 Secon 22.1 ­ Viewing Grid ………………………………………………………………………………………………………..224 Secon 22.2 ­ Cell Spacing …………………………………………………………………………………………………………225 Secon 22.3 ­ Cell Aspect Rao…………………………………………………………………………………………………..225 Secon 22.4 ­ Layout Resoluon…………………………………………………………………………………………………225 Secon 22.5 ­ Layout Tabs………………………………………………………………………………………………………….225 Secon 22.6 ­ Opening and Closing a Layout………………………………………………………………………………..226 Secon 22.7 ­ Creang and Assigning Layouts………………………………………………………………………………226 Secon 22.8 ­ Configuring Layouts………………………………………………………………………………………………227 Secon 22.9 ­ Adding Items to Layout …………………………………………………………………………………………227
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Secon 22.10 ­ Removing Items from Layout ……………………………………………………………………………….229 Secon 22.11 ­ Selecng Items in Layout …………………………………………………………………………………….229 Secon 22.12 ­ Moving and Rearranging Items …………………………………………………………………………….230 Secon 22.13 ­ Resizing Items…………………………………………………………………………………………………….231 Secon 22.14 ­ Expanding Items to Fullscreen Mode…………………………………………………………………….231 Secon 22.15 ­ Zooming an Item or Layout ………………………………………………………………………………….232 Secon 22.16 ­ Rotang an Item…………………………………………………………………………………………………232 Secon 22.17 ­ Creang a Zoom Window…………………………………………………………………………………….233 Secon 22.18 ­ Adding a Web Page as an Item……………………………………………………………………………..234 Secon 22.19 ­ Adding a Background to Layout ……………………………………………………………………………235 Secon 22.20 ­ Saving Layouts ……………………………………………………………………………………………………236 Secon 22.21 ­ Locking Layouts ………………………………………………………………………………………………….236 Secon 22.22 ­ Deleng Layouts…………………………………………………………………………………………………237 Secon 22.23 ­ Assigning Layout to Roles (Shared Layouts)……………………………………………………………237 Secon 22.24 ­ Video Wall Mode………………………………………………………………………………………………..237 Secon 22.25 ­ Configuring a Video Wall Display ………………………………………………………………………….238 Secon 22.26 ­ Switching to Video Wall Mode ……………………………………………………………………………..241 Secon 22.27 ­ Configuring Video Wall on Several Computers ……………………………………………………….241 Secon 22.28 ­ Deleng a Video Wall or Elements………………………………………………………………………..242 Secon 22.29 ­ Controlling Video Wall Displays ……………………………………………………………………………242 Secon 22.30 ­ Pushing Operator’s Screen on Video Wall………………………………………………………………243 Part 23: Playback in DW Spectrum ………………………………………………………………………………………… 244 Secon 23.1 ­ Seng Item Resoluon …………………………………………………………………………………………244 Secon 23.2 ­ Seng Layout Resoluon………………………………………………………………………………………245 Secon 23.3 ­ Configuring Live Buffer Size……………………………………………………………………………………245 Secon 23.4 ­ Double Buffering ………………………………………………………………………………………………….245 Secon 23.5 ­ Disabling Blur for Intel HD Graphics………………………………………………………………………..246 Secon 23.6 ­ Hardware Video Decoding …………………………………………………………………………………….246 Secon 23.7 ­ Navigang and Searching Video……………………………………………………………………………..246 Secon 23.8 ­ Parts of the Timeline …………………………………………………………………………………………….247 Secon 23.9 ­ Using the Timeline ……………………………………………………………………………………………….248 Secon 23.10 ­ Using Thumbnails……………………………………………………………………………………………….250 Secon 23.11 ­ Synchronizing Playback ……………………………………………………………………………………….250 Secon 23.12 ­ Using the Calendar ……………………………………………………………………………………………..251 Secon 23.13 ­ Performing Moon Smart Search …………………………………………………………………………252
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Secon 23.14 ­ Preview Search …………………………………………………………………………………………………..253 Secon 23.15 ­ Viewing Archive from Deleted Cameras ………………………………………………………………..254 Secon 23.16 ­ Using Bookmarks………………………………………………………………………………………………..254 Secon 23.17 ­ Creang Bookmarks Manually ……………………………………………………………………………..255 Secon 23.18 ­ Searching Bookmarks ………………………………………………………………………………………….256 Secon 23.19 ­ Exporng Bookmarks ………………………………………………………………………………………….256 Secon 23.20 ­ Deleng Bookmarks ……………………………………………………………………………………………257 Secon 23.21 ­ Playing Local Video Files………………………………………………………………………………………257 Secon 23.22 ­ Configuring Local Media Folders…………………………………………………………………………..258 Secon 23.23 ­ Timeline Navigaon for Local Files………………………………………………………………………..259 Secon 23.24 ­ Exporng Video ………………………………………………………………………………………………….259 Secon 23.25 ­ Single Camera Export ………………………………………………………………………………………….260 Secon 23.26 ­ Mul-Video Export……………………………………………………………………………………………..261 Secon 23.27 ­ Password Protected Exports ………………………………………………………………………………..262 Secon 23.28 ­ Rapid Review Export …………………………………………………………………………………………..262 Secon 23.29 ­ Viewing Exported Video ………………………………………………………………………………………263 Secon 23.30 ­ Adding a User Watermark……………………………………………………………………………………263 Secon 23.31 ­ Validang Exports……………………………………………………………………………………………….264 Secon 23.32 ­ Audio in DW Spectrum………………………………………………………………………………………..264 Secon 23.33 ­ Adjusng Volume ……………………………………………………………………………………………….265 Secon 23.34 ­ Using 2-Way Audio ……………………………………………………………………………………………..265 Secon 23.35 ­ Taking Screenshots……………………………………………………………………………………………..266 Secon 23.36 ­ Tours …………………………………………………………………………………………………………………267 Secon 23.37 ­ Showreels (Tour Cycle) ………………………………………………………………………………………..267 Part 24: Screen Recording ……………………………………………………………………………………………………. 269 Secon 24.1 ­ Seng up Screen Recording ………………………………………………………………………………….269 Secon 24.2 ­ Performing Screen Recording…………………………………………………………………………………270 Part 25: Contacng Support …………………………………………………………………………………………………. 271 Secon 25.1 ­ Collecng Basic Informaon ………………………………………………………………………………….271 Secon 25.2 ­ Collecng Logs……………………………………………………………………………………………………..272 Secon 25.3 ­ Providing Remote Access ………………………………………………………………………………………274 Secon 25.4 ­ Sending Anonymous Usage and Crash Stascs……………………………………………………….274
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Part 1: Working with DW Spectrum
The below diagrams illustrate how the DW Spectrum components work together in a System. The following icons are used:
System User Server Camera Client Cloud

Section 1.1 ­ DW Spectrum System
DW Spectrum has a unique Client-Server hive architecture where the servers discover devices and manage system users and data together.

A System is can be defined as one or more servers, their connected streaming devices (IP Cameras, I/O devices), streams (RTSP, HTTP, UDP), storage (HDDs, NAS, DAS, etc.), and connected Desktop, Mobile, or Web client applicaons.

Mulple servers can be merged/grouped together into a single System. For example, when there are mulple servers covering more than one locaon with cameras, or if the total number of cameras is too large to process with just one computer, servers can be merged to act as a single system to consolidate resources and improve system stability.

· The maximum recommended number of servers per system is 100 servers.
· The maximum recommended number of resources (Cameras, NVR channels, I/O modules, etc.) per system is no more than 10,000 devices in total (if a user reaches 100 servers in a system, the maximum recommended number of cameras per server is reduced to 100).
· The maximum recommended number of supported users per system is no more than 1,000 concurrent clients at a me (varies by hosng network capability).

A System can have just one server

A System can have several servers

A server with no cameras is also a
System

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If there is only one server, there is litle difference between the server and the System, and they can be considered equivalent. However, with more servers merged in a System the differences will become significant.
All servers in a System are equal and each of them has all the informaon about all cameras, users, and sengs in the System. However, video archives (stored video recordings) are not shared equally across all servers. Recorded video is stored locally, only on the server to which a camera is connected.
If you replace one server in the System with a new one (e.g., for an update or repair), all System sengs will be retained ­ but the video archives that were recorded on the old server’s storage drives will not be automacally transferred or copied to the replacement server.

Section 1.2 ­ DW Spectrum Users Every System has a list of user accounts that are allowed to access resources (Servers, cameras, etc.). To log in to a System you must be an authorized user. Every System has a special “Owner” user account with super-admin rights. Administrator rights can be granted to other users only by the Owner of a System.
Users can be added to or deleted from the System by the Owner or other Administrators.
A DW Cloud user has access to all servers that their account has been added to and that are connected to DW Cloud (see Connecng System to DW Cloud).
An Administrator can specify every parameter of a new user (name, password, email, etc.), and can manage these parameters in the future. Each user can be assigned to have different user rights within the System. For example, a user account with limited access rights might not be able to see specific servers or resources on those servers but would sll be able to connect to those servers.

Some users have access to everything in the System and can edit or manage its sengs.

Other users only have access to a few sengs or none at all and can see only certain cameras.

The term “User” can mean the same thing as “account”, or it can refer to a physical person. A given person can have mulple accounts ­ for example, different accounts to access different Systems, or different accounts with different access rights to a single System. “User Roles” are used to easily assign
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the same set of access rights to mulple users. The maximum recommended number of users per system is 1,000.
Section 1.3 ­ DW Spectrum Server The use of the term “Server” in this manual can refer to either the server applicaon (called the Media Server) or the computer on which the Media Server applicaon is installed. The maximum recommended number of cameras per server is 128 devices.
Servers can be used to: 1) Receive video streams from cameras 2) Manage camera sengs 3) Record video from cameras to internal or external storage 4) Process and analyze video ­ for example, detect moon 5) Manage user database and access levels 6) Track certain events and react to them 7) Work with different hardware devices ­ for example, NVRs, I/O modules, or door locks
Section 1.4 ­ DW Spectrum Client The use of the term “Client” in this manual refers to the DW Spectrum Client desktop applicaon or Web Client portal that can be used to connect to DW Spectrum Servers view live or recorded video from cameras in the System. Clients can also be used to manage the System, Server, and cameras sengs. A client can be used to connect to different servers but may only view each one at a me. Mulple client instances can be connected simultaneously to a single server at any me. If the client is connected to a single server in a System, it has access to the enre System through this server including all other merged servers and their cameras, System sengs, and camera sengs.
The following client applicaons allow operators to access and manage their System(s) with an intuive GUI:
· DW Spectrum Desktop ­ The desktop applicaon and recommended for most use. Available on Windows, MacOS and Ubuntu Linux. o Connect to any server Page | 12

o View live streams o Playback recorded video and local video files o Playback up to 64 videos simultaneously o Advanced camera controls ­ PTZ, 2-way-audio, I/O ports, etc. o Built-in web browser o Manage users, cameras, System, and server sengs o View event logs and user behavior logs · DW Spectrum ­ Available on Android and iOS. o Connect to any server o View live streams o Playback recorded videos o Camera controls ­ PTZ, 2-way-audio o Smart Search o Push Noficaons · DW Spectrum Server Web Admin ­ Also called “Web Client”. Can be opened in any modern web browser. o Server specific o View live streams o Playback recorded videos o Access Health Monitoring o Manage users, cameras, System, and server sengs (see Opening DW Spectrum Web
Client for details) · DW Spectrum Cloud Admin
Section 1.5 ­ DW Cloud A valuable feature of DW Spectrum is DW Cloud ­ a cloud-connecon service that is hosted on the Internet and that extends funconality of DW Spectrum Systems.
In addion to the default funconality, DW Cloud also gives the ability to:

1. Log in to mulple Systems with a single account. 2) Connect to servers through the Internet even though they don’t have an external IP address. 3) Add users to your Systems via an email invite.
   To access DW Cloud features, a System must be connected to a DW Cloud account and must be a Cloud System (as opposed to a Local System). Refer to the Logging in to DW Cloud secon below to learn how to make a new DW Cloud account.

You can do the following with a DW Cloud account:

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1. Log in to Cloud systems in the same way as with a regular user account. 2) Log in to Cloud systems from desktop and mobile clients. 3) Logging in to DW Cloud. 4) Connect your Systems to DW Cloud. 5) Restore a password using your email address.
   Users with DW Cloud accounts are also referred to as “Cloud users”. Users with only regular accounts or local accounts are referred to as “Local users”.
   Local user accounts belong to the System and cannot be moved elsewhere or used in the different services.
   DW Cloud accounts are not limited to being linked to only one System. System Administrators are not able to create a new account ­ they can just add an account to their System and grant some rights to this account. To do that they specify only the account itself ­ all other parameters, such as name and password, are defined by the Cloud account Owner themselves.
   In the diagram below, users 1­5 are Local user accounts ­ they exist only in the System databases and are managed by System Administrators. User 6 is a Cloud user ­ the account is the same for both Systems and is managed on the Cloud Portal by the Cloud account owner. The System database has informaon about this account but cannot manage it.

To connect a System to DW Cloud, you must log in to the System using the Owner’s account. In the DW Cloud tab of the System Administraon dialog, specify the DW Cloud account that the System will be associated with. This account will also receive Owner access permissions and be displayed in the interface as the System Owner.
Aer a System is connected to DW Cloud, it has access to all Cloud features, and can be disconnected from DW Cloud at any me. Aer being disconnected from DW Cloud, a System becomes a local System again and all other Cloud users accounts that were registered under the System will be removed. Other sengs and video archive will not be affected.

Benefits to using the Cloud Portal:

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1. Cloud accounts can be created on the Cloud Portal ­ a web service which is independent of any System and available to everybody.
2. On the Cloud Portal you can see all your Cloud Systems, view video, and edit some of the sengs. 3) You can log in to all Systems associated with your Cloud account from the client Welcome
   Screens.
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Part 2: Opening and Closing DW Spectrum Desktop Client
Section 2.1 ­ Launching DW Spectrum Desktop Client
To open the latest version of DW Spectrum Desktop Client: Click on the DW Spectrum shortcut icon on your PC or mobile device interface to launch the Welcome Screen. If for some reason you need to use an executable file, it is recommended to use the applauncher.exe executable as it will launch the newest installed version of the client if more than one version is downloaded to the computer. If another executable is used, it is possible that client automac restart will not work during auto-updates and that restart to compability mode and interface language changes may be disabled. If your client version has been automacally updated, there may be other executable files in folder locaons other than the following default inial installaon locaons. The different ways that you can launch the DW Spectrum Client from your computer include:
· Windows
o Open the Windows Desktop and double-click the DW Spectrum shortcut icon. o Open the Windows Start Menu > Programs > Digital Watchdog > DW Spectrum o From the DW Spectrum installaon folder:
C:Program FilesDigital WatchdogDW SpectrumClientDW Spectrum Launcher.exe
o To automacally launch DW Spectrum when a computer starts up: a. Open Main Menu > Local Sengs > General b. Check the Run Applicaon when PC boots up checkbox. c. Click Apply to accept changes, OK to save changes and close the dialog, or Cancel to discard changes.
· Linux o Click on DW Spectrum shortcut icon o From the installaon folder: /opt/digitalwatchdog/client//bin/applauncher
· macOS o Use the DW Spectrum shortcut icon located in Applicaons or Launchpad o From the installaon folder: /Applications/DW Spectrum.app/Contents/MacOS/applauncher
IMPORTANT: To display video and graphics properly, it is important to have the most current video drivers installed. If current video drivers are not installed, a warning will be displayed to prompt you to update your installaon.
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Section 2.2 ­ Launching in Configuration Mode The DW Spectrum Client detects PC system configuraon automacally. If the CPU and/or GPU are insufficient to render all graphics, the Client will launch in configuration mode. This mode restricts funconality as follows to limit CPU load and graphics usage: · Only one video can be viewed at a me. · Noficaons are disabled in the client. · Movement of interface elements is disabled.
To Close DW Spectrum Desktop Client: · Click on the “X” buton in the top right corner · Go to Main Menu > Exit
Section 2.3 ­ Automatic Session Timeouts You can set the Desktop and Web Clients to automacally close a user session aer a specified amount of me. All System user sessions will close automacally aer the specified amount of me regardless of acvity level or interacon status within the applicaon. Re- authencaon will be required at login. This opon is off by default. · Desktop Client 1) Open Main Menu > System Administraon > Security. 2) Check the Limit session duraon checkbox. 3) Enter a meout length of up to 99, and select days, minutes or hours. 4) Apply changes.
· Web Admin / Cloud Portal 1) Open Sengs > System Administraon > Security. 2) Check the Limit session duraon checkbox 3) Enter a meout length of up to 99, and select days, minutes or hours. 4) Apply changes.
Section 2.4 ­ Launching from Command Line Interface The Desktop Client can be launched with a command line parameter to define inial layout. This allows programming pop-up like behavior and API access. Mulple parameters may be included but the system address, credenals, and user layout open by default. Please contact Support to learn more about launching the Desktop Client from the command line interface.
Section 2.5 ­ Retained Settings
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Retained sengs are restored automacally. To turn off this feature, disable Main Menu > Local Sengs > Automacally restore saved windows configuraon. The following values are saved locally and restored when the Desktop Client is relaunched:
· Layouts and tabs opened in the main window · Stream resoluon of items on a layout · Visibility and pin state of the Timeline and Navigaon Panel · Current tab in the Noficaon Panel By default, automacally retained sengs are only applicable to a single acve Desktop Client window at a me. To manually retain and restore sengs for mulple Desktop Client windows at a me, do one of the following: · To create save state ­ Open Main Menu > Save Windows Configuraon · To update save state ­ Open Main Menu > Windows Configuraon > Save Current State · To restore save state ­ Open Main Menu > Windows Configuraon > Restore Saved State · To delete save state ­ Open Main Menu > Windows Configuraon > Delete Saved State
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Part 3: Connecting to a System
To gain access to cameras and other devices, a user must be connected to a DW Spectrum System. Connecon can be made via the following DW Spectrum components:
· Desktop Client (on the Welcome Screen or Specific Server forms) · DW Cloud Portal · Server’s Web Client · Mobile Client
Section 3.1 – Connect to a Known Server Somemes the term “log in to a System” is used interchangeably with “connect to a server”. In fact, to establish connecon with a DW Spectrum server you must do both ­ connect to the server using its IP address and a specific port, then log in to the System using your individual access credenals. To connect to a server directly (not Cloud), you must specify the server (i.e. host) IP address and port, then your DW Spectrum account login and password. In desktop and mobile clients, the server address is entered into a designated field. In the web client, you enter the server IP address and connecon port in the address line of the browser, and then a login and password in a subsequent dialog.
Both Cloud and Local accounts can be used to connect to a server in this way. However, DW Cloud accounts will not work if the System you are connecng to doesn’t have connecon to the Internet and you never logged in with this account to this System before. Local accounts should always work if a network connecon is available. External connecons will require an Internet connecon and possibly port forwarding.
Section 3.2 ­ Connect with DW Cloud If a server belongs to a System which is connected to DW Cloud, another way to connect is to log in to DW Cloud through the desktop client. You will see a list of all the systems that your Cloud account has been added to and be able to log in to any of them by selecng a registered system. If the client is logged in to your DW Cloud account, you login will be used automacally to access the Cloud System.
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In a merged System, the server to which you will be connected will be determined automacally based on which server has the best uplink. If your System is connected to the Cloud, you sll can connect to a specific server by entering its address and the appropriate credenals.
Section 3.3 ­ Connecting to System from the Welcome Screen When DW Spectrum Client is first launched, the Welcome Screen (shown below) automacally detects and displays the Systems in your local networks and Systems that have been recently accessed. Local Systems can be accessed with a username and password. If a user is logged into DW Cloud, Cloud Systems are also displayed. No login is required to open DW Cloud portal. See “Logging in to DW Cloud” for details. NOTE: When accessing a cloud connected mul-server System, the Desktop Client atempts to connect to the server with the best uplink. Alternavely, you can choose a specific server in the System for the Desktop Client to connect to, if unreachable, it atempts to connect to another server.
The number of System les displayed on the Welcome Screen is determined by your screen and window size. Use the search bar above the les to search for a specific System by certain atributes:
· System name · Server name · IP address · System owner (cloud only) · User’s email (cloud only) Systems that are unavailable at the moment are grayed out and may be deleted from the display. If a system is hidden, it will not be shown in the list of les when the All Systems display mode is selected.
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The Client can connect to Systems running different version of DW Spectrum. The product version is displayed in a yellow block on the lower right corner of the System le if it is not the same version as the Client. If a System is incompable with the Client, the block will be red. See “Launching DW Spectrum in Compability Mode” for informaon on resolving Desktop Client/System version discrepancies.
IMPORTANT: Compable hardware supports Safe Mode boong. The hardware boots up in Safe Mode if something has happened during a previous boot. In this case it is possible to connect to a server, but it is not possible to perform any configuraon.
To Connect to a System: From the Welcome Screen, click on the le for the desired System. If it is compable with the client a connecon dialog will open.

1. Enter a login and password. NOTE: Oponally, check Remember me so in the future clicking on the le will connect directly to
   the System using the saved credenals. 2) Click Connect. If there are 10 or more unsuccessful atempts to log in from a given IP address within 5 minutes, all log in atempts from that IP address will be denied for 1 minute.
   Section 3.4 ­ Display Modes The Welcome Screen has three display mode opons which can be accessed in the upper-right corner.
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· All Systems ­ displays all Systems on the network that have not yet been hidden or removed (default display mode)
· Favorites ­ displays all Systems added to the list of Favorites. · Hidden ­ displays all Systems marked to be hidden from other display modes. Section 3.5 ­ Edit, Hide, or Favorite a System Connection For local Systems that are online, a context menu is available that lets you edit or hide the System le. Click on the three dots in the upper-right corner to open this menu. · Edit ­ expands the le to the connecon dialog without logging in to the System. Fields that can
be edited will display a pencil icon when the cursor hovers over them. This is useful, for example, if you need to log in using a different account or server address. The Remember me opon can be toggled. · Hide ­ moves the System le from the default All Systems display mode to the Hidden display mode. · Add to Favorites ­ moves the System le up in the list when in All Systems mode and adds the System le to the Favorites display mode for easy access. · Delete ­ removes the System completely (opon only appears for offline and incompable Systems). The le won’t appear on the Welcome Screen again unless the System is online.
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Section 3.6 ­ Working Offline Even when you are not connected to a System, the Welcome Screen main menu provides the following: · Connect to server ­ lets you connect to a specific server using its IP address (see “Connecng to a Specific Server”). · Browse Local Files ­ use the Welcome Screen as a media player (see “Playing Local Video Files in DW Spectrum”). · New ­ launches a Welcome Screen in a new window. · Start Screen Recording ­ toggles the recording of the enre screen (see “Screen Recording (Windows Only)”). · Local Settings ­ opens the Local Sengs dialog where you can choose language, display me and other global seng (see “Customizing Look and Feel of DW Spectrum”). · About ­ displays important System and network configuraon informaon (see “Collecng Addional Informaon”). · Exit ­ closes the window (Alt+F4)
Section 3.7 ­ Connecting to a Specific Server If the system is not connected to DW Cloud (see “Connect your Systems to DW Cloud”), you will have to connect to a specific server via its IP Address or Hostname.
To Connect to a Specific Server: From the Welcome Screen or in the Main Menu, click “Connect to Server” to open the connecon dialog shown below. Connect to a specific server, log in using a different username, or enter new server coordinates or login credenals. If the operaon is canceled, the current user will sll be connected to the server.
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The following connecon details are required: · Host ­ IP Address or address of the computer server is installed on (localhost or 127.0.0.1 for All-in-One installaon). · Port ­ IP Port for access to server (7001 by default). · Login ­ Account username used to connect to a server. If connecng for the first me, use “admin” as the login name. · Password ­ Account password used to connect to a server. Use the same password that was set up during the inial installaon. · Test ­ Press this buton to check connecvity to a server. The following may cause connecon errors: o Server is not available o Specified IP Address is incorrect or inaccessible o Specified port is incorrect o Server is stopped o Login and/or password are incorrect
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o Server and client are incompable with each other because they are running different DW Spectrum versions. In this case compability mode will be suggested.
If the client is not connected to a server, a user can only access Local Files (see “Playing Local Video Files in DW Spectrum”).
To Log Out: Open the Main Menu and choose Disconnect from Server.
Section 3.8 ­ Logging in to DW Cloud DW Cloud. It is a cloud service hosted on the Internet and extends funconality of DW Spectrum Systems. See “Working with DW Spectrum” for more informaon about DW Cloud. The cloud icon in the Navigaon Panel opens a dialog where you can login or logout of DW Cloud, or create a DW Cloud account. To obtain all benefits of Cloud connecvity, the system should be linked to DW Cloud. See “Connect your Systems to DW Cloud” for more details.
To Create a DW Cloud Account: 1) Open the DW Cloud account registraon webpage using a browser or from Desktop Client (the icon in the Navigaon Panel). 2) Enter your registraon informaon and click Create Account. 3) An acvaon email will be sent to you. Open the email and click Acvate Account.
To Log in to DW Cloud from the Desktop Client: 1) Click the icon in the Navigaon Panel. 2) Enter your email and DW Cloud password, then click on the Log In buton.
Once connected, your email address will be displayed next to the cloud icon, and you can click on it to open the DW Cloud portal, log out from DW Cloud, or change your Cloud account sengs. Note that you can connect to a server with the DW Cloud login even if the Internet connecon is temporarily unavailable. Aer several unsuccessful atempts to log in, connect to, or disconnect from a Cloud account, all log in atempts will be denied for 1 minute.
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To Log in to the DW Cloud Portal Interface:

1. Open the DW Cloud portal homepage and click Log In. 2) Enter your DW Cloud account credenals and click Log In. 3) Click on a le to access the following webpages for the selected system:
   · View ­ Use the Resource Tree to view live and archive footage. · Settings ­ Manage users, system and security sengs, acvate licenses, enable recording,
   create a moon mask, etc. · Information ­ Use the Health Monitoring tool to check to see if the system is in good shape and
   displays informaon such as the performance of the system and if any errors have occurred. The DW Cloud portal homepage displays les, and each le represents a cloud-connected system to which the user has access.
   Section 3.9 ­ Opening DW Spectrum Web Client
   The DW Spectrum Web Client (Web Admin) provides the following features:
   · Owner-level server and System controls · Live stream viewing · Playback of archived video · Camera management (view camera informaon and configure moon sengs) · Server health and log viewing · Storage management (view storage informaon and add external storage) · User management (add cloud users, remove local/cloud users and change access level) · View and acvate licenses · Access to developer tools and API documentaon.

To Open the Web Client:

1. Enter //{server IP address:7001} in a web browser.

If the default 7001 port does not work, you can open the Web Client interface through the Desktop Client (right-click on the server in the Resource Tree and choose Server Web Page).

2. You can open Web client from the Tray Assistant. Click the DW Spectrum tray icon and choose Server Web Page.

3. In the login dialog that opens, enter your standard login and password credenals. (You will be able to check or edit the port seng on this page).

The Web Client can be opened on mobile devices as well. See Using a Server’s Web Interface for more informaon about the Web Client.

NOTE: If a System contains mulple servers, the web interface will control the server to which the

client is connected (as indicated by the icon in the Resource Tree).

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Section 3.10 ­ Connecting to DW Spectrum via Mobile Client
DW Spectrum Mobile Client provides the following features:
· View live streams from cameras · Search through recorded archive · PTZ camera control · Fish-eye camera dewarping · Two-way audio · So triggers · Push noficaons
The mobile client is available for Android and iOS plaorms. It is compable with DW Spectrum versions 2.5 and higher. Requires iOS 12+ or Android 8+.
The comprehensive User Guide for the Mobile Client is available as an addional PDF Document which can be obtained from Digital Watchdog.
Section 3.11 ­ Server Certificate Validation
DW Spectrum Server cerficate validaon occurs on the communicaon between DW Spectrum Server, DW Spectrum Clients (Desktop Client and Mobile Client), and DW Cloud to enhance the security of DW Spectrum by ensuring you are connecng to a trusted locaon. While the Client connects to the System, the System will provide all servers’ public keys to the Client for validaon. No mater which level is configured, there will be no warning message displayed at all when you connect to the System with a valid (public) cerficate and matching hostname.
NOTE: A valid cerficate must be issued by a public Cerficaon Authority (CA) and contains the completed informaon of the cerficate chain. A public cerficate without a cerficate chain will be considered invalid in DW Spectrum. See “Obtaining and Installing an Authorized Cerficate” for details.
For other types of cerficates, the behavior will depend on the Client’s validaon level:
· Disabled ­ The Client will skip the validaon process and connect to the System directly. The user will not see a warning message. However, it is sll NOT recommended to turn the validaon off since cerficate validaon is recommended as a part of the security hardening process of any System.
· Recommended (default) ­ It allows the user to connect to the System with any cerficate, but it may require the user’s confirmaon. You may sll see the warning message in the following situaons: o Connected to an UNKNOWN System ­ When a Client atempts to connect to a new System for the first me, that means the Client has no informaon about the servers’ cerficates before. When the System provides the cerficate(s) that is custom/selfsigned, or public cerficate without chain informaon, a “Connecng to Server for the first me?” prompt may appear stang that the SSL cerficate could not be verified automacally. Once the Client approves this connecon, the cerficate will be stored at Page | 27

the Client’s end. It is expected that no warning message will pop up again for any further connecons unl the cerficate expires/changes.
o Connected to a KNOWN System ­ When a user atempts to use the Client to connect a known System but whose cerficate(s) cannot be verified successfully (for example, mismatched with the Client’s pinned cerficate, expired cerficate, etc.), the Client will display the warning message: “Cannot verify the identy of Server “. The user will be asked to take further acon and check the cerficate’s problems. The user can check the I trust this server checkbox and then click Connect Anyway to proceed if the user would like to connect to the Server. This message will be seen every me the user atempts to connect to the System unl the issue with the cerficate has been fixed.
· Strict ­ With this mode, the servers that use the default self-signed cerficates will also be rejected by the Client. It forces the user to connect to Servers with only a valid (public) cerficate and correct hostname. The user will see the warning message below when they atempt to connect to the System with an invalid cerficate or mismatched hostname.
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How to Change the Cerficate’s Validaon Level: To change the validaon level in the Desktop Client:

1. Open Main Menu > Local Sengs > Advanced tab. 2) Open the Server cerficate validaon dropdown and select a validaon level: Disabled,
   Recommended, or Strict. 3) Apply changes.
   NOTE: The Server cerficate validaon level can also be modified in the Mobile Client.
   How to Check the Cerficate’s Details: To check the Server’s SSL cerficate validity and informaon:
   · Desktop Client 1) Open Server Sengs > General. NOTE: Any available pinned/custom cerficate will be listed here. 2) Click the cerficate to view its details.
   · Web Admin 1) Visit the Web Admin and click the Not secure indicator in the address bar. 2) Click on the cerficate’s status to open its details. 3) Review the cerficate’s informaon, such as issuer and expiraon date.
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How to Renew the Expired Cerficate: · Self-signed Cerficates from DW Spectrum o Restart the Server to renew its cerficate and try again. · Public Cerficates / Other Self-signed Cerficates o Contact your VMS administrator to renew the Server’s cerficate.
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Part 4: Initial System Configuration
When DW Spectrum is installed, some inial configuraon is required. A newly installed server will be displayed as New Server on the Welcome Screen, with a prompt to Click to setup.
Section 4.1 ­ Setup a New System or Add a Server to an Existing System 1) Click on the New Server le to launch the setup wizard. 2) Choose one of the two opons: · Setup New System ­ specify a System name and owner password. The following advanced sengs are also available: Somemes, the New Server le may not be displayed as the Desktop Client may not detect the server. In this case, use the “Connect to Server” Main Menu item (see “Connecng to a Specific Server”), specify the Server IP, Port and use admin/admin as the login/password combinaon. Also, you can use Advanced System Sengs to configure addional important system-wide parameters like: o Enabling/Disabling auto- discovery (see “Automac Device Discovery”) o Enabling/Disabling device seng opmizaon (see “Prevenng DW Spectrum from Changing Device Sengs”) o Enabling/Disabling anonymous usage stascs (see “Sending Anonymous Usage and Crash Stascs”) o Configuring Secure Connecons · Add to Exisng System ­ if a System contains mulple servers (see “Configuring Mul-Server Environment”), specify: o System URL ­ this value can be auto-discovered. If it is not, the URL format is htp://:, where is the name or IP address of the server and is the server port (usually 7001) o Login and Password for the exisng System
Section 4.2 ­ Configuring Storage, Devices, and Recording Whether it is a new System or the server is connecng to an exisng one, the following sengs will be required: · Storage on each server must be configured (see “Configuring Server and NAS Storage”). · Devices must be properly set up (see “Device Management (Cameras, Encoders and I/O Modules)”). · Recording sengs must be established (see “Recording Modes”). Remember that enough licenses must be obtained and acvated (see “DW Spectrum Licenses”).
Section 4.3 ­ Creating User Roles and Layouts Once storage, device, and recording configuraon is complete it is possible to define the following:
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· User Roles and authories (see “Users and User Roles”) · Layout configuraon (see “Layout Management”) NOTE: All servers in a given System have the same localsystemID value. This parameter cannot be viewed or edited, it is required for internal processing when servers are merged. If you select “Setup New System,” the localSystemId is assigned during inial configuraon. If you select “Add to Exisng System,” the local SystemId is taken from the exisng System.
Section 4.4 ­ Launching DW Spectrum in Compatibility Mode Compability mode lets you launch a compable version of the client applicaon in order to connect to a server running a different version of DW Spectrum. The client downloads another version of itself to match the server version using the same algorithm as auto-update. This would be necessary, for instance, when DW Spectrum is installed at mulple sites (home, work, etc.) and only one installaon has been updated to the current version. In that parcular case, the System will have different versions and one client should connect to another System (client at home connects to System at work). Systems of different versions are highlighted in red in the login dialog and in yellow on the Welcome Screen. When a client is connected to a server, all component versions are checked and a warning will open if the component versions differ from one another. A message will open specifying the version for the client and server, and prompng you to restart in compability mode. Click Restart to connect to the server. In some instances, it may be necessary to download addional files for the compability pack. Once the download is complete, the client should be restarted. IMPORTANT: The best pracce is to have the same product version installed on all System components. If some of the components (server or client) in a mul-server System have different versions installed there may be operaonal issues. See Updang DW Spectrum for more informaon.
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Part 5: Updating DW Spectrum
DW Spectrum provides users with one-click updates for an enre System and considers servers on different plaorms in different locaons and with devices, without the need for individual login to mulple devices. Updates can be performed over the Internet using the latest build available, a specific build number, or locally from a downloaded file or a file on a USB drive. For Internet updates at least one System component must have an Internet connecon, whether it is the Client or another server. By default, the desktop client and each server will download the update independently from each other. But, if the server doesn’t have Internet access, the update can be downloaded via another server that has an acve connecon. If all available servers are without Internet access, the client will provide each server with the desired update file. The Desktop Client can be updated without needing to update the Server. This allows for Digital Watchdog to deliver quicker updates for Desktop Client specific issues. When the download is distributed, servers are tracked with a “ready”, “skipped”, or “failed” status. The Administrator who iniated the update receives specific noficaons such as “Failed to push upgrade package to all servers. Not all servers will be upgraded. Continue?” This way updang of the System as a whole does not fail because one or more individual servers is offline or unavailable. Download progress is reported graphically on the Updates tab for each server. It is also possible to iniate a manual update for a specific server. If a new product version does not support the current operang system for a blocked server the update process will not start and upgrades for unsupported operang systems can be blocked. Update files are stored for both the current and target version. This allows clients to update themselves when an installaon is started but not finished, or when an old Client tries to connect to a system. Servers will delete files for the current version when a new update is started. Similarly, files for the target version are deleted when the target version changes, for example because the update is canceled or another target version is set. Desktop Clients do not delete update files and are not used to update other clients.
Section 5.1 ­ To Configure Updates Settings Open Main Menu > System Administraon to the Updates tab for update controls. The tab shows indicates that the latest version is installed or shows which version number is currently installed.
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Section 5.2 ­ Advanced Settings Click on Advanced sengs in the upper-right corner to configure update sengs: · Notify about available updates ­ If enabled, performs automac update checks so that when a new version of DW Spectrum is released, a noficaon will open in the Desktop Client. · Automatic Client Updates ­ Enabled by default. Connecng clients will be automacally updated to the new version when it’s available. · Check for updates disables update noficaons and provides on-demand update checking instead (select the Disable Automacally Checking opon). Click on Check Once to search for the latest version or Check Automacally to change the state.
Section 5.3 ­ Update Version In the upper-le corner is a drop-down for choosing which version to install: · Latest Available Updates ­ Selects the latest product version available. · Specific Build ­ Opens a dialog where you can enter a specific Build Number and Password (available from your support team). If a new build is released to fix a parcular issue, the support team may recommend that you update to a specific version. · Browse for Update File ­ Lets you search for a local update package that has been downloaded (see Offline updates below).
Section 5.4 ­ Update Status Indicators In the Updates tab, DW Spectrum will indicate if a soware version is up-to-date or if there is an issue with the current soware build:
· A yellow exclamaon mark on the server icon in the Resource Tree indicates that the server version is incompable with versions of other servers in the system. (These incompable servers must be updated separately).
· If the version number is shown in green, the current version is the latest one installed on the System.
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· If the version number is shown in yellow, it does not have the latest build but can be updated. · If the version number is shown in red, it does not have the latest build and cannot be updated.
(Usually because the update for the parcular Server is not found. It is possible the server OS is no longer supported or the package for such a plaorm was not published).
Section 5.5 ­ Online Update To update a DW Spectrum Server with Internet access:

1. Open Main Menu > System Administraon > Updates tab. 2) Click on Download.

2. Wait for the update to download and then click on Install Update.
   Section 5.6 ­ Offline Update to the Latest Available Version For DW Spectrum Servers without Internet access, the soware can be downloaded with a computer that has Internet access then uploaded to the Server:

3. Open Main Menu > System Administraon > Updates tab. 2) Click on Get Update File and choose Copy Link to Clipboard. 3) Save the link to an external drive so it can be transferred to a computer with Internet access. 4) Paste the copied link into a browser on a computer with Internet access and use it to download
   the update file. 5) Save the update file to an external drive, then copy it onto the Client PC that is in a private
   network. 6) On the offline Client PC, open Main Menu > System Administraon > Updates tab. 7) Click the arrow on the Latest Available Update menu and choose Browse for Update File. 8) In the file browser that opens, navigate to the external drive where the update file is saved and
   open it to start the update process.
   Section 5.7 ­ Update to a Specific Build If there is a specific build number of the DW Spectrum soware that you need, you can specify the build number for the update. It may be necessary to accept a newer version of the end user license agreement (EULA) to proceed with installaon. During the downloading phase it is always possible to cancel an update. During the installing phase the update cannot be canceled. Aer all online servers receive “Install” status, a confirmaon dialog displays and you will be prompted to restart the Client to the updated version. 1) Open Main Menu > System Administraon > Updates tab. 2) Click on the Latest Available Update menu and choose Specific Build. 3) In the dialog that opens, enter the build number and a password (this should be provided by support team), then click Select Build. 4) In Main Menu > System Administraon > Updates tab, click on Get Update File and choose Copy Link to Clipboard.
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4. Follow steps 3 through 8 from the above instrucons. Page | 36

Part 6: DW Spectrum User Interface
DW Spectrum user interface includes the following main regions:
Section 6.1 ­ Viewing Grid for Layouts The central Viewing Grid can display up to 64 individual Items ­ live camera streams, recorded video files, websites, etc. An arrangement of items in the Viewing Grid is called a Layout. Mulple layouts can be open at once, each displayed in a separate tab. Layouts can be named and saved by right-clicking on the layout tab and selecng “Save Layout”.
Section 6.2 ­ Viewing Panels Sliding panels on each side of the Viewing Grid provide management and display tools. These panels can be resized by dragging the inner edge towards or away from the Viewing Grid, and hidden or opened using the direconal arrows. · Navigation Panel (top) ­ provides access to the Main Menu , tabs for each layout, the DW Cloud connecon form, the help system, and standard window sizing controls. · Playback Panel (bottom) ­ controls playback of local videos and live streams. · Resource Panel (left) ­ displays all servers, devices (cameras, analog encoders, DVRs/NVRs, IO Modules), layouts, showreels, web pages, users, other Systems, and local files (video and image files) available to the current user. See “Searching and Filtering in DW Spectrum” for details about searching and filtering in the Resource Panel.
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· Notification Panel (right) ­ contains tabs that display les for noficaons, moon detecon, bookmarks, events, and analycs objects. See “Searching and Filtering in DW Spectrum” for details about searching and filtering in the Noficaon Panel.
Each interface element has a Context Menu that provides shortcuts to key acons related to that element. Throughout this help System you will find instrucons to use these context menus to access necessary tools. Right-click on an interface element to open its context menu.

Toolps and Context-sensive Help
Throughout the Client applicaon, you can click on the contextual help icon to open either a tool p for the related field or to launch the topic in this help system that describes the related dialog.

Keyboard Shortcuts A set of keyboard shortcuts are available to speed up your workflow.

Section 6.3 ­ Maximizing the DW Spectrum Display The recommended display for DW Spectrum is a maximized window. Use one of the following to maximize the applicaon window: · Click the standard maximize window buton (“Go to Fullscreen”) in the Navigaon Panel.
· Double-click on the Navigaon Panel to toggle between a maximized or scaled window.
· Press Alt+Enter to toggle between a maximized or scaled window.
· Press F11 to simultaneously maximize the current layout and hide all side panels. (Pressing F11 again will reopen the panels, but DW Spectrum will remain maximized.)

Section 6.4 ­ Customizing Look and Feel of DW Spectrum
The DW Spectrum Desktop Client can be customized in a specific way. These sengs are local and apply to the current Client instance only.

To Customize the Look and Feel:

Open Main Menu > Local Sengs > Look and Feel to set the following global display characteriscs:

· Language ­ select your preferred display language from the pull-down menu. You must restart DW Spectrum for this change to take effect.

· Time Mode ­ when the Client and Server are in different me zones, use this to select whether Server Time or Client Time will apply in Client displays (e.g. Timeline, mestamps in Event Logs and Audit Trail, etc). See “Time Synchronizaon in a Mul-Server Environment”.

· Show additional info in tree ­ check this box to include the IP address of devices and servers, and the User Role of individual users in the Resource Tree display.

· Show aim overlay for PTZ cameras ­ uncheck this box to enable the alternave UI for PTZ controls (see “Alternave PTZ Controls”).

· Tour cycle ­ sets the me, in seconds, that each item in a Tour will be displayed.

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· Background Image ­ toggle this switch to add an image (typically a logo) that will display on the Viewing Grid beneath all layouts. Once an image is selected, you can use this switch to toggle the background image on and off.

1. Click Browse to select an image file 2) Open the Mode dropdown and select the desired display mode: Stretch, Fit, or Crop. 3) Set the Intensity level (0%/completely transparent to 100%/completely opaque)
   Click OK when done or Cancel to discard changes. If your changes require a restart, you will be prompted to Restart Now, Restart Later, or Cancel.
   NOTE: The Viewing Grid background applies to all layouts. You can also add a background image to a single layout (see “Adding a Background to Layout (E-Mapping)”).
   Section 6.5 ­ Showing and Hiding Panels
   Panels in the user interface can be shown or hidden individually, or all at once.
   Use the “>” and “<” arrow butons at the perimeter of the Viewing Grid to show or hide individual panels.
   Press F11 to simultaneously hide all Panels, and zoom DW Spectrum to fill the screen. Press F11 again to show all Panels. (Note that the product window remains maximized.)
   You can also use Fullscreen Mode to simultaneously hide all four sliding panels and expand the display of a single Item to fill the enre layout.
   Section 6.6 ­ Searching and Filtering in DW Spectrum
   DW Spectrum enable users to search and filter data in various forms (Audit Trail, Event Log, Device List, Users etc). The common UI element is a search box. Type any characters there to acvate a search. Search results appear in the form immediately as characters are entered. This is because Camera ID strings are so long and contain so many characters they could flood search results without this limitaon.
   The search funconality in the Resource Tree is a litle different than everywhere else in DW Spectrum . The Resource Tree display can be filtered in two ways, by type and by text, and these two filters can be applied separately or together. Note that server and device IP addresses are always displayed in search results. By using this funcon, the following items can be searched for: Servers, Devices (I/O modules, cameras, etc.), Layouts, Showreels, Video Walls, Web Pages, Users, Local Files, and Groups.
   Filtering by Resource Type Only one resource type can be selected at a me. The type filter can be applied by clicking on the magnifying glass ( ) in the Search field to open a dropdown menu. When a type filter is applied, the tree structure changes ­ all elements become grouped by type, and are displayed without nested elements of a different type (for example, cameras under layouts under users). You can select a group from the search results (Shi + Click) or select mulple items sequenally (Ctrl + Click). You can add items from the search results to the exisng layout (Enter) or open all selected items
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into a new layout (Right-click > Open in New Tab). Note that the cursor must be in the search field for these add-to-layout funcons to be available. Filtering by Text Any text entered in the Search field filters the exisng resource display. Mulple keywords are treated as a Boolean “AND”. For example entering abc def returns only resources which have abc and def. If the filter returns a large number of results, only the first 64 results will be displayed. Camera ID fields are only searched if a query is 4 symbols or longer.
Search Syntax Search syntax in DW Spectrum search fields is generally the same across all DW Spectrum resources, but addional search features are available in a few places. The standard search syntax includes the following:
· Single word search (not case-sensive) · Two word search (not case-sensive and the search terms’ order does not mater)
Search Fields That Use the Standard Search Syntax · Server Web Admin · Desktop Client o Resource Tree o Event Rules (Indexed field: Source)
NOTE: Events with more than one camera set will show up in your search results if one of the cameras match the search term, but the exact camera name will not be visible unl you click on the list of cameras for that event.
o Event Log (Indexed field: Descripon) o Cameras list (Indexed fields: Name, Vendor, Model, Firmware, IP, and MAC address) o Audit Trail (Indexed fields: Camera name, User, IP, Acvity, Descripon, Session ends) · Cloud Portal
Search Fields That Do Not Use the Standard Search Syntax The following places in the Desktop Client have an excepon or addional search features.
· User Manual o Two word search terms will provide results for both search terms together and separately. o An asterisk (*) can be used in any posion to any number of symbols. o A queson mark (?) can be used to substute a single character.
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o A hyphen (-) can be used in front of the second search term to search for lines that contain the first term but not the second term.
· User Management o Unlike two-word searches across our other resources, only results matching the search terms’ exact order will show up. o A queson mark can be used to substute a single character. o An asterisk can be used in any posion to any number of symbols.
· Bookmark Log ­ (Indexed fields: Name, Descripon, and Tags) o Quotaons can be used to find results with the search terms in the order specified.
· Noficaon Panel, Bookmarks tab (Indexed fields: Name, Descripon, and Tags) and Objects tab (Indexed fields: Object type and Object text atributes) o Quotaons can be used to find results with the search terms in the order specified.
Section 6.7 ­ Navigation Panel The Navigaon Panel provides access to the most important System tools and features, as well as the layout tabs. Like all panels, it can be shown and hidden. The Navigaon Panel contains the following controls: · Main Menu ­ use to configure fundamental behavior such as System Administraon, Users and User Roles, Local Sengs, etc. · Layout Tabs ­ all open tabs are displayed and can be navigated through. · Cloud Connect Button ­ connects to DW Cloud. This buton indicates the current DW Cloud connecon status and allows you to connect/disconnect to DW Cloud and open the DW Cloud Portal. · Help Button ­ invokes the help system. · Standard window sizing butons ­ Minimize, Maximize, Exit.
Section 6.8 ­ Resource Panel The Resource Panel contains the Resource Tree, which displays all servers, cameras and devices, layouts, Showreels, Video Walls, web pages, users and User Roles, local files and other Systems available to the current user. What is shown in the Resource Tree depends on the user’s permission level. NOTE: To access the Resource Tree from the Web Admin, open the View tab.
Resource Tree Display Levels can be expanded to show addional informaon. For example, Servers at the top-level expands to show each server in the System, and expanding a server shows all of the devices connected to it. Expanding Users shows both User Roles and individuals, each of which expands to show the devices and layouts that person or role has access to, and all layouts expand to show which devices and web pages
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they contain. Use Ctrl (Cmd) + F to search through the Resource Tree. The + and – keys expand/collapse Resource Tree secons and the arrow keys can navigate through and select resources.
NOTE: It is possible to share cameras between users via drag-and-drop in the Resource Tree.

Resources that are placed in the acve layout are bolded in the Resource Tree list. The currently selected resource is shown in orange in the Resource Tree. Display of server and device IP addresses can be toggled on or off in the Look and Feel dialog.
Each resource and resource type has a related context menu. You can highlight the name and click F2 as a shortcut to rename a resource.

·

­ Servers: Lists the servers registered in the System. A server may have several network

interfaces, so it is possible for different IP addresses to be displayed for the same server. Server

icons indicate the following statuses:

o

Client is connected to this server

o

Server is offline

o

Server version is incompable with other Servers in the System (see “Updang DW

Spectrum”)

o

Server is unauthorized. In this very rare situaon, the password for the user Admin

does not coincide with other servers so this server is not able connect to the System. To

fix this issue, open the Server Web Page, click on Restore factory defaults, and then

reconnect to the System (see “Using a Server’s Web Interface”)

· Devices (various icons): Each server shows a list of the atached devices. When a mouse cursor hovers over a device icon in the Resource Tree, a thumbnail of a frame taken by that device will open (thumbnails update every 2-3 seconds). Devices atached to a server can include:

o

Cameras

o

Virtual Cameras

o

I/O Modules

o

Mul-Channel Cameras

o

Recorders

o

Groups: Two or more of the above devices organized into a group. To create a group,

select two or more resources, right-click the selecon, and click Create Group.

Device icons indicate the following statuses: or ­ Device is offline (see “Diagnosing Offline Devices”) or ­ Device is unauthorized (see “Configuring Device’s Authencaon”)
Icons to the le of a device name indicate the following: ­ Device is currently in recording mode

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­ Device is configured for recording but is not recording at the moment ­ Indicates camera is not recording but there a recorded archive is available.
! ­ Device is experiencing network issues (see “Device Disconnecon/Malfuncon” or “Working Around Device Issues (Expert Sengs)”)
NOTE: “Preview is outdated” message is displayed over the video preview thumbnail of a device if the thumbnail has not been updated in over 15 minutes.

·

­ Layouts: Contains resources (devices and local files). Owned by users and displayed under

each user

o

Shared Layouts ­ Layouts created by an administrator and made available to a User Role

or other set of users

o

Locked Layouts ­ Layouts that cannot be changed (see “Locking Layouts”)

·

­ Showreels: Cycle display through a sequence of layouts (see “Showreel (Tour Cycle)”)

·

­ Web Pages: Show the viewing cells containing a web page (see “Adding a Web Page as an

Item”)

·

­ Users: Lists Users and User Roles

·

­ Video Walls: Control mulple displays remotely (see “Video Wall Management”)

·

­ Other Systems: Shows servers in local network that belong to different Systems, and the

available Cloud Systems (see “Configuring Mul-Server Environment”)

·

­ Local Files: Displays the following file types:

o Local Video files (see”Playing Local Video Files in DW Spectrum”)

o Exported Video Files (see “Exporng Video”)

o Exported Mul-Video Files (see “Mul-Video Export”)

o Screen Recordings (see “Screen Recording”)

o Images

o Screenshots (see “Taking Screenshots”)

Section 6.9 ­ Playback Panel
The Playback Panel provides archive and local file playback controls, extensive search capabilies, and seamless transion from live to archived footage.

· Current time ­ displays the current me from your computer. · Playback buttons ­ use to start, stop, and control playback speed.

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· Speed Slider ­ alternate control for playback speed.

· Timeline ­ controls navigaon through archive footage. See “Using the Timeline”.

· Thumbnails ­ drag the upper edge of the Timeline upward to display preview thumbnails. See “Using Thumbnails”.

· Display butons: o LIVE ­ switches selected camera(s) to live playback mode. See “Parts of the Timeline”. o SYNC ­ performs me synchronizaon of all cameras displayed on the current layout. See “Synchronizing Playback”.

o

­ use to show/hide thumbnails above the Timeline.

o

­ use to show/hide calendar for navigang through archives. See “Using the Calendar”.

· Volume control ­ adjusts audio volume of the client applicaon. See “Adjusng Volume”.

Section 6.10 ­ Notification Panel
The Noficaon Panel provides centralized access to system informaon, with separate tabs for Notifications, Motion, Bookmarks, Events and (analycs) Objects. Having these informaon elements together lets you search, filter and control responses to detected events without leaving playback mode and without having to open another window that might interfere with the layout display.
The Noficaon Panel has three main secons: tabs, filters, and display les.

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Panel Behavior The Noficaon Panel can be minimized/maximized by clicking on the arrow on the outer edge. Right clicking on the background in any tab opens a generic context menu:
· Event Log ­ see “Viewing and Exporng the Event Log”. · Event Rules ­ see “Event Rules”. · Filter ­ see “Global Noficaons”.
Tab Behavior Only one tab can be acve at a me. Each tab can be searched and filtered independently by me period, camera, or other parameters applicable to the given tab. Tab visibility depends on the state of the system and user permissions. For example, the Moon tab is only available if the user has permission to view archive; the Objects tab is only visible if there is an analycs plugin on the system which can detect objects, or if there is a database of detected objects from a previously atached plugin.
Filters The filter secon has a set of controls which will differ by tab. The state of filter controls is independent and persistent for each tab when configured in the Noficaon Panel. The filter opons to choose from are ­ me, camera, area for moon detecon, event type for events, object type, and area selector for objects. See “Searching and Filtering in DW Spectrum” for more details. Click on a filter control to open a menu of opons. When a filter is applied it will be highlighted. Some filters can also be added by selecng an item outside of the Noficaon Panel, such as clicking on a camera le or selecng an area on a camera le to filter moon detecon. Click on the X to clear a filter.
· Time selector ­ The following opons are available: o Any time (default) o Last day o Last 7 days o Last 30 days NOTE: If a segment is selected on the Timeline, that segment becomes the me filter and it is
applied to all tabs.
· Camera selector ­ The following opons are available: o Any camera (default) o Current camera o Cameras on layout o Choose cameras
· Area selector ­ Available to the Objects and Moon tabs only, with the prompt to “Select area on the video to filter results” if an area is not selected, or in filtered state “In selected area”. In the Moon and Objects tab, selecng an area simultaneously selects the related camera. Page | 45

· Event selector ­ Available for the Events tab only and has a two-level menu where the second level menu opons are dependent on the top-level selecon. Available events are: o Any event o Moon on Camera o Input Signal on Camera o So trigger o Plugin Diagnosc Event o Generic Event o Analycs Event o Camera Issues o Server events
· Plugin selector ­ Only available while in the Objects tab. Its opons depend enrely on the thirdparty products integrated with your DW Spectrum System.
· Object selector ­ Only available while in the Objects tab. Its opons depend enrely on the thirdparty products integrated with your DW Spectrum System.
Event Counter The event counter shows the number of events displayed in the les secon. Click the image buton ( ) to toggle thumbnails on and off, and in the Objects tab, you also have the opon to click the informaon buton ( ) to toggle thumbnail informaon on and off.
Tile Behavior Tiles display is always ordered with the most recent le on top. If the source camera is not in the current layout, double-click to add it or open it in a new layout tab (Right-click). If the source camera is open in the acve layout and SYNC mode is turned on, the archive playback for all items in the layout will be synchronized to that camera’s Timeline. Clicking on a le opens the related archive and moves the Timeline marker to the start of the Bookmark. All les have one of four priority types, as indicated with color:
· Default · Success · Alert · Critical The Noficaons and Event tabs handle les a litle differently depending on the event type. A noficaon le may open because of an event and then close, or may open and only close when the triggering event ends or the triggering System state changes. However, noficaons with the “Force Acknowledgment” seng cannot be closed unl the required acon is complete. Event les appear aer the triggering event and do not close unl relevant event informaon is stored in the system database.
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Search Field When there is a search field, text input filters all results so only the les that meet the search criteria are displayed.
Responding to a Noficaon While in the Noficaons tab, hovering the cursor over a noficaon displays addional informaon according to the noficaon type. Clicking or double-clicking on a noficaon displays addional informaon and triggers a corresponding acon. For example, clicking on a “network issue on device noficaon” displays the last frame received from that device and opens the Device Settings dialog. Clicking on an email address issue opens the Email Server Settings or the User dialog.
Section 6.11 ­ Notifications Tab
Noficaons in this tab fall into two categories, informers and noficaons. Informers are pinned to the top of the le secon and display a current System state, for example “Device IP Conflict”, “Storage Issue”, or “Email is not set for ”. Clicking on a le will launch the appropriate dialog where related sengs can be modified, for example, the Server sengs dialog for a storage issue noficaon.
They may also show an updates status bar or a prompt for how to resolve the issue (“Enter your email address to receive system noficaons”).
Notifications are displayed at the moment the triggering event occurs, usually as a result of an event rule. Examples are “Moon on Camera” or “License Issue”. Noficaons can be shown for a group of events if the triggering rule is set to aggregate the acon (“Connecon to streams on 5 cameras has been lost” with a list of the camera names).

Section 6.12 ­ Motion Tab

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When the Motion tab is acve, the Client enters Motion Search mode. Conversely, any other method of entering Moon Search mode will launch the Moon Tab. In this mode, items in the acve layout are overlayed with a semi-transparent Moon Smart Search grid. The default filter display is any me and the currently selected camera.
When you click-and-drag on an item display, a red rectangular area is created in which moon will be detected for that camera. Mulple search areas can be created by holding down the Ctrl buton while drawing. Selecng a detecon area also sets the filters to the states Selected Camera and Selected Area.
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Archive segments on the Timeline that have moon in the selected area are highlighted in red. It is possible to have a moon detecon area in as many layout items as you like. When you shi focus to a different camera, the moon search display switches accordingly.
To enter Moon Search mode from layout: · Right-click on the item and choose Show Moon/Smart Search opon from the context menu. · Click the Smart Moon Search buton ( ) in the top right of the item le. · Press the Moon tab shortcut on your keyboard (the m key).
Section 6.13 ­ Bookmarks Tab The Bookmarks tab in the Noficaon Panel provides a visual interface for searching and viewing Bookmarks. All informaon from the Bookmark dialog is displayed with a thumbnail image for approximately the middle of the Bookmark video. When a camera le is selected, Bookmarks in the archive will be shown in descending order by archive mestamp. Clicking on a Bookmark will move the Timeline marker to the start of the Bookmark. Default filter display is any me and any camera. The Search field can search through the Bookmark Name, Descripon, and Tags (see “Searching and Filtering in DW Spectrum” for more details).
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When the Bookmarks Tab is acve, blue bookmark segments will display in the Timeline. (See “Using Bookmarks” for more details.)
Section 6.14 ­ Events Tab The Event tab is only available to users who have permission to view the Event Log. It provides a visual display of the Events Log content (see “Viewing and Exporng the Event Log”). Default filter display is any me, any camera, and any type of event.
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Section 6.15 ­ Objects Tab
Visibility of the Objects tab depends on the existence and type of analycs in the System and the user’s permission level. When an analycs plugin is enabled, newly detected objects will appear as les if a camera is open and being viewed (recording doesn’t need to be enabled) or a camera is recording. Previously detected objects stored in the archive will also appear as les. Detecons not recorded to the archive will be lost aer closing the Desktop Client.
Detected objects are outlined by bounding boxes that can be seen in the thumbnail that appears when hovering over the le. The color used for bounding boxes can vary between object types and analycs plugins. Some analycs plugins allow the bounding box color for object types to be customized.
The object filter can be used to filter for a specific object type, but by default it is on “Any type”. Depending on the analycs plugin being used, different selectable object types (e.g., car, human, bicycle, etc.) may be available to you.
The Search field can search through object types and object text atributes (e.g., color, make, travel speed, etc.). See “Searching and Filtering in DW Spectrum” and “Analycs: Region of Interest (ROI)” for more details.
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NOTE: Fields from an Analytics Event can be used to automacally fill in certain parameters when creang an HTTP Request is made. (See “Do HTTP(s) Request” for more informaon.) Default filter display is any me and the cameras on layout. The area selector filter is always available and has the default state “Select area” when filtering is not applied. Click and drag over any device to create an area and enter filtering state “In selected area” for the selected camera. Detected objects are indicated with yellow segments in the Timeline.
Advanced Object Search For more granular control over the filtered object type, click Advanced to open up the Advanced Object Search dialog. This dialog displays objects from the Objects Tab in two or more columns (depending on window size) and will allow you to more easily switch between enabled plugins via the tabs at the top and configure other selected opons such as object type in the menu on the le. To see the selected search result in the main window, click the play icon, and it will take you to that posion in the archive.
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When a result is selected and Preview is clicked, a sidebar will open within the dialog, allowing you to preview that poron of the archive. Click Show on Layout to go back to the main window and view that posion in the archive.
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Section 6.16 ­ Working with Multiple DW Spectrum Windows
It is possible to open mulple DW Spectrum windows in a mul-monitor environment.
To open a new window, click on Main Menu > New > Window. You can select Items from the Resource Tree or Viewing Grid and drag them to the new window (only Administrators can add Items to a predefined Layout).
You can also select an item and open it directly in a new window: 1) Select desired Items in the Resource Tree or on the Viewing Grid. 2) Select Open in New Window from the context menu.
The Video Wall feature provides further control of mulple displays and broadcast capability (see “Video Wall Management”).

Section 6.17 ­ Getting Context Help
DW Spectrum includes a context-sensive help system.
To launch the help system, click on the Help buton “?” in the Navigaon Panel, then click on the desired interface element. This manual will open in a web browser to the topic most relevant to the element you clicked on.
You can also use the F1 buton to open the About DW Spectrum dialog, which displays important System and network configuraon informaon (see “Collecng Addional Informaon”).

Section 6.18 ­ Keyboard Shortcuts

These keyboard shortcuts are for Windows and Ubuntu Linux, but most will also work for Mac OS by replacing “Ctrl” with “Command” key. Keyboard shortcuts only affect the acve item.

Acon
About Alarm/Event Rules Archive selecon end Archive selecon start Bookmark Log Exit item’s fullscreen mode Check File Watermark Close layout Connect to another Server Create new Layout Device List

Windows Shortcut
F1 Ctrl + E ] [ Ctrl + B Esc Alt + C Ctrl + W Ctrl + Shi + C Ctrl + T Ctrl + M

Mac OS X Shortcut F1 Cmd + E ] [ Cmd + B Esc Opon + C Cmd + W Cmd + Shi + C Cmd + T Cmd + M

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Acon

Windows Shortcut

Disconnect from Server

Ctrl + Shi + D

Duplicate item on layout

Ctrl + drag-and-drop

Enable Smart Search Enable/disable Image Enhancement Event Log Exit Desktop client Fishey dewarping (toggle) Hide all panels and switch to Fullscreen Mode Informaon on Item (toggle) Maximize/minimize item Move enre scene Move PTZ/fisheye camera angle Mute Next layout in tour Next recorded chunk Open Bookmarks tab (from Noficaon Panel) Open Events tab Open local file Open Moon tab (from Noficaon Panel) / Smart Search Toggle Open new window Open Noficaons tab (from Noficaon Panel) Open Objects tab (from Noficaon Panel) Play/Pause video Playback slow down (on play) / previous frame (on pause) Playback speed up (on play) / next frame (on pause) Previous layout in tour Previous recorded chunk PTZ (toggle) Remove item from layout Rename Resource

Shi + Le click + drag Alt + J Ctrl + L Alt + F4 D F11 I Enter Alt + arrows <, ^,>, v U >, v, PgDn, Space, or Enter X B E Ctrl + O
M
Ctrl + N N O Space
Ctrl + <
Ctrl + > <, ^, PgUp, Backspace Z P Delete F2

Mac OS X Shortcut Cmd + Shi + D Cmd + dragand-drop Shi + Le click Opon + J Cmd

• L Opon + F4 D F11 I Enter Opon + arrows <, ^,>, v U
  X B E Cmd + O
  M
  Cmd + N N O Space
  Cmd + <
  Cmd + >
  Z P Delete F2
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Acon
Rotate item
Rotate with 15-degree step
Save layout Save layout as Screen Recording (toggle) Screenshot from selected item Search Resource Tree Select camera on layout Shi selecon in Resource Tree Show info on Item Start tour on layout Switch Layout Switch to LIVE SYNC on/off
System Administraon
Volume down Volume up Windowed mode/Fullscreen
Zoom in/out on PTZ/fisheye camera
Zoom window (create)

Windows Shortcut
Alt + Click-and-drag
Ctrl + Alt + Click-and-drag
Ctrl + S Ctrl + Shi + S Alt + R Alt + S Ctrl + F Shi + <, ^,>, v ^, v I Alt + T Ctrl + Tab L S
Ctrl + Alt + A
Ctrl + v Ctrl + ^ Alt + Enter
[+]/[-]/Mouse Scroll Wheel
W

Mac OS X Shortcut Opon + Clickand-drag Cmd + Opon + Click-and-drag Cmd + S Cmd

• Shi + S Opon + R Opon + S Cmd + F Shi + <, ^,>, v ^, v I Opon + T Cmd + Tab L
  S
  Cmd + Opon + A
  Cmd + v Cmd + ^ Opon + Enter [+]/[-]/Mouse Scroll Wheel W

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Section 6.19 ­ DW Cloud Portal Interface
DW Cloud is an important part of DW Spectrum that extends funconality of DW Spectrum Systems. Once the System is linked to DW Cloud, it is possible to access it from any locaon through the Internet without any addional sengs like port-forwarding and IP/Hostname/Port. See “Connecng System to DW Cloud” and “Logging in to DW Cloud”.

Opons and Informaon Available When a System Is Selected
· View o See all connected servers and devices o View live and recorded video
· Sengs ­ System Administraon (General) o Rename System o Merge with Another System o Disconnect account from the System o Disable auto discovery o Allow system to opmize camera sengs o Toggle anonymous usage and crash stascs o Disable audit trail o Allow only secure connecons o Encrypt video traffic o Limit session duraon
· Sengs ­ System Administraon (Licenses) o Acvate licenses o View license informaon
· Sengs ­ Cameras o Select image aspect rao o Select image rotaon o Enable audio o Edit authencaon credenals o Configure moon detecon
· Sengs ­ Users o Add users o Modify user informaon (name and email) o Delete users o Change user password
· Sengs ­ Servers o Change port

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o Restart Server o Restore factory defaults o Detach from the System o Choose Main or storage o Add external storage o Reindex main storage o Reindex backup storage · Informaon o View Health Monitoring informaon and download a report. · Sengs ­ Footer o About DW Cloud o Download DW Spectrum o Support o Terms of Service o Privacy Policy o Supported Devices NOTE: See “Searching and Filtering in DW Spectrum” for details about searching and filtering in the Cloud Portal.
Account Sengs · Change account name and language sengs · Change Password · Two-factor authencaon
Main Menu · Services o Downloads o Supported Devices o Health Report Viewer · External Links o Support o Privacy Policy
Section 6.20 ­ Setting Up 2 Factor Authentication
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Improve the security of your DW Cloud account and prevent unauthorized access by enabling TwoFactor Authencaon (2FA). Logging into an account with 2FA turned on requires a verificaon code generated by a mobile authencaon app (e.g. Google Authencator, Microso Authencator, or Duo Mobile) in addion to your DW Cloud password to be entered.

To Turn On Two-Factor Authencaon 2FA: 1) Install Google Authencator, Microso Authencator, or Duo Mobile on your mobile device. 2) Open DW Cloud Portal and log in to your account. 3) Open the Account Sengs dropdown menu and click Security. 4) Enable Two-factor authencaon. 5) Enter your DW Cloud account password. 6) Open the mobile authencaon app and scan the QR code. 7) Enter the TOTP verificaon code generated by the mobile authencaon app. 8) Click Verify to complete the setup process. NOTE: For addional security, enable Ask for verification code on every login with DW Cloud account,
or generate single-use backup codes to keep somewhere safe that can be used to log in if you lose access to the mobile authencaon app.
Section 6.21 ­ Connecting System to DW Cloud
Once logged in to DW Cloud, a user gains access to all servers that are connected to DW Cloud . See “Connecng to System from the Welcome Screen”.
The following operaons are possible:
· Log in to any System without entering credenals · Share access to DW Cloud · Share Systems with users and create custom user roles.
NOTE: This acon is being logged in the Audit Trail.

To Connect a System to DW Cloud: It is necessary to have a DW Cloud account first. See Logging in to DW Cloud for more details. Desktop Client

1. Open Main Menu > System Administraon and go to the DW Cloud tab. 2) Click Create DW Cloud Account to open a registraon form in the DW Cloud portal. 3) Click Connect System to DW Cloud and log in to DW Cloud.

Web Admin / Cloud Portal 1) Open Web Admin and log in.

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2. Go to Sengs > System Administraon > General. 3) Click Connect to DW Cloud and log in to DW Cloud. Once connected, the System will be displayed in the DW Cloud Portal and will be accessible without a log in. Sharing can be done from within the DW Cloud portal or by adding a new cloud user via the Desktop Client. To Disconnect a System from DW Cloud: 1. Open Main Menu > System Administraon and go to the DW Cloud tab. 2. Click Disconnect System from DW Cloud Account.
   IMPORTANT: Note that disconnecng will cause all users a System is shared with to lose their access.
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Part 7: Main Menu
The Main Menu is where fundamental DW Spectrum client behavior is configured, such as server connecons, display characteriscs, and the permissions granted to categories of users.

Click on the Main Menu buton following:

in the upper le corner of the Navigaon Panel to access the

· Connect to (Another) Server (Ctrl+Shi+C) ­ see “Connecng to System from the Welcome Screen”. · Disconnect from Server (Ctrl+Shi+D) · New
o Tab ­ creates a new empty tab in the Tab Navigator (see “Layout Tabs”). o Window ­ opens a new window of DW Spectrum (see “Working with Mulple DW Spectrum
Windows”). o Welcome Screen ­ opens the Welcome Screen in a new window of DW Spectrum (see
“Working with Mulple DW Spectrum Windows”). o User ­ creates a new user (see “Users and User Roles”). o Video Wall ­ creates new Video Wall (see “Video Wall Management”). o Web Page ­ creates a new layout item for a web page (see “Adding a Web Page as an
Item”). o Showreel ­ creates a new tab containing a Showreel layout (see “Showreel (Tour Cycle)”). o Virtual Camera ­ creates a new Virtual Camera device (see “Seng Up a Virtual Camera”).
· Open
o File(s) and Folder commands open and play back selected local video files or all video files in a folder, respecvely (see “Playing Local Video Files in DW Spectrum”).
o Web Client ­ opens a web browser to an DW Spectrum Web Client login dialog (see “Opening DW Spectrum Web Client”).
· Start/Stop Screen Recording (Alt+R) ­ toggles screen recording of an enre window (see “Screen Recording (Windows Only)”).
· System Administration (Ctrl+Alt+A) ­ opens a tabbed dialog for System- related sengs (see “System-Wide Configuraons”).
· User Management ­ opens a dialog for managing individual users and defining roles for user groups (see “User and Role Management”).
· Local Settings ­ opens a dialog for local client sengs (see “Customizing Look and Feel of DW Spectrum”).
· Audit Trail ­ opens a log that displays all user sessions, acons, and device acvity (see “Audit Trail of User Acons”).
· Bookmark Log (Ctrl+B)­ opens a log where you can view, search and manage Bookmarks (see “Searching Bookmarks”).
· Add Device ­ opens the dialog where you can specify or search for a connected device, by server (see “Adding Devices Manually”).

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· Merge Systems ­ allows for merging of mul-server Systems (see “Configuring Mul-Server Environment”).
· About (F1)­ displays product version, hardware, and driver informaon (see “Collecng Addional Informaon”).
· Save Window Configuration ­ allows for retaining and restoring sengs for mulple Desktop Client windows at a me (see “Retained Sengs” for more informaon).
· Exit (Alt+F4) ­ closes DW Spectrum client session.
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Part 8: System-Wide Configurations
The System Administration dialog (Ctrl+Alt+A) is where you create the events DW Spectrum will track, and monitor current user, device and licenses status. The dialog contains the following tabs and secons:
· General o Event Rules ­ opens the dialog when events and corresponding acons can be configured. o Event Log ­ opens the list of events that occurred. o Device List ­ opens the list of devices in the System. o Audit Trail ­ opens the list of users’ acons. Can be enabled and disabled. o Bookmarks ­ opens the Bookmark log.
· System Sengs o Enable cameras and servers auto discovery o Send anonymous usage and crash stascs to soware developers o Allow System to opmize camera sengs
· Security o Use only HTTPS to connect to cameras o Force servers to accept only encrypted connecons o Encrypt video traffic o Archive encrypon o Display watermark with username over video o Enable audit trail o Limit session length
· Advanced o Logs Management ­ enables users to specify log levels and download log files o Backup and Restore ­ creates or restores a backup database of the System configuraon (server and camera sengs, users, event rules, etc.).
· Licenses ­ use this tab to manage licenses and acvaon. · Email ­ use this tab to configure an outgoing email server.
· Updates ­ tools to manage versions and updates.
· Users ­ shows all users and roles defined on the System.
· Routing Management ­ shows System servers and their IP addresses.
· Time Synchronization ­ lets you choose or synchronize server me.
· DW Cloud ­ use this tab to create or connect to a Cloud account.
· Plugins ­ this tab lists the analycs plugins discovered on a System, in alphabecal order by device manufacturer.
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Part 9: DW Spectrum Licenses
Video from any camera in DW Spectrum can be viewed live without a license, and there are no device count restricons. However, a license is required to record video from a device. One license provides one channel, which is the ability to record an IP video stream from an IP camera, an RTSP stream, or an HTTP link. Therefore you need one recording channel per camera.
Several types of licenses are available, including professional, edge (for ARM servers), encoder, and the others discussed below.
A trial license is a time license which expires aer a certain length of me.
I/O Modules require a specific type of license. See “Seng Up I/O Modules”.
A specific type of license is also required for Video Walls. Each license allows a Video Wall to be extended to 2 monitors. For instance, 4 licenses allow a Video Wall to be displayed on 8 monitors. See “Video Wall Management”.

Licenses and Hardware ID
Every DW Spectrum license, when acvated, is locked to the hardware ID of the compung device upon which it is installed. The hardware ID is a unique 34-digit idenfier generated when the server is installed on a Windows, Ubuntu Linux, or ARM device. The hardware ID is based on the following:
· Motherboard · MAC Address Aer installing DW Spectrum on a server, any modificaon in the components above will result in a change to the hardware ID and invalidaon of licenses atached to that device (see “Expired and Invalid License Keys”).

To Determine Hardware ID:

1. In the DW Spectrum Desktop client, open Main Menu > System Administraon. 2) Go to the License tab. 3) Select a license atached to the server for which you want to see the hardware ID. 4) Click the Details buton. 5) The License Details dialog that opens will display the License Type, License Key, Hardware ID, and
   the number of archived streams allowed on that device. 6) To copy the license informaon press the Copy to Clipboard buton. NOTE: Mobile and server web clients do not have the ability to locate licensing informaon.

The following secons describe how to obtain, acvate, and deacvate licenses: · Obtaining and Acvang Licenses · Expired and Invalid License Keys

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Section 9.1 ­ Obtaining and Activating Licenses DW Spectrum comes with four trial licenses. A trial license is acve for 30 days. IMPORTANT: Mul-Server System licenses are acvated on the server to which the client is currently connected. If this server is offline, those licenses will be invalid unl the server is back online. Note that licenses that are acvated on different servers will be combined if the servers are merged into a single System.
To Acvate a Trial License To get addional licenses, contact your local DW Spectrum reseller or Digital Watchdog customer service.
Desktop Client 1) Open Main Menu > System Administraon and go to the Licenses tab. 2) Click Acvate Trial License.
Web Admin / Cloud Portal 1) Open Sengs > Licenses. 2) Click Acvate Trial License.
NOTE: You will be warned when a trial license is about to expire.
To Acvate a License over the Internet: The server the client is connected to (as indicated by the current server icon in the Resource Tree) will have the license key bound to it. If it is necessary to acvate the license key on a different server, disconnect and connect to a desired one. If DW Spectrum is not connected to the Internet, then licenses can be acvated offline. Desktop Client

1. Select the Licenses tab in System Administraon. 2) Go to the Internet Acvaon tab. 3) Enter or paste in the License Key value and click Acvate License.
   Web Admin / Cloud Portal 1) Open Sengs > Licenses. 2) Enter or paste in the License Key value and click Acvate License.
   To Acvate a License (Trial or Commercial) Offline: In situaons where an DW Spectrum System is installed on a device that does not have Internet access, users will be required to perform an Offline (or Manual) license acvaon. Launch the DW Spectrum
   Page | 65

Client and connect to the server on which you wish to do an Offline (manual) Acvaon. The DW Spectrum Desktop Client is required ­ mobile or web clients do not have the ability to locate licensing informaon.

1. Go to Licenses tab in System Administraon. 2) Go to Manual Acvaon tab. 3) Press the Copy to Clipboard buton to copy the hardware ID. 4) Email Digital Watchdog customer service to request an acvaon key, include the Hardware ID
   and License Key you received in the email. 5) As soon as you receive the acvaon key, click Browse to import it to the target computer.
   To Export a List of License Keys: It is possible to export a list of license keys to a CSV or HTML format file. It may be necessary, for instance, if re- acvaon is needed. To do so, click on Export (near the upper right corner) and select the target file. DW Spectrum allows for license deacvaon as well. See “Expired and Invalid License Keys”.
   NOTE: When recording is enabled for a device, the license is considered in use even if the device is not currently recording (as indicated by the empty circle icon to the le of device in the Resource Tree).
   Insufficient Licenses Available In an insufficient number of licenses is available to allow for a given camera to be recorded, the following warning will appear:
   · “License limit exceeded, recording will not be enabled.”
   Section 9.2 ­ Expired and Invalid License Keys Under some circumstances, a license may become invalid. For instance, when a server is removed from the System or goes offline, the licenses ed to the hardware ID of that server will become invalid. When the server is back online or reconnected to the System, the licenses will be acve again without configuraon.
   However, if a server change results in a hardware ID update, all licenses ed to the previous hardware ID will become invalid and can only be acvated on the new hardware ID by contacng support. If a hardware change is planned, the best approach is to contact support prior to the update so licenses can be intenonally deacvated before the hardware change, while they are sll acve and valid, and reacvated once the new hardware ID is established.
   NOTE: A trial license cannot be deacvated nor reacvated once it expires.
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Under certain condions, such as when a recording license is invalidated, or when a

References

• Watchdog.com - MediaOptions
• National and Local Weather Radar, Daily Forecast, Hurricane and information from The Weather Channel and weather.com

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