NOKIA E3102 Plus Essential True Wireless Earphones User Guide
- June 13, 2024
- Nokia
Table of Contents
Nokia Essential True Wireless Earphones E3102 Plus
E3102 Plus Essential True Wireless Earphones
User Guide
E3102 Plus Essential True Wireless Earphones
Contents Powering on & Pairing 
Checking battery level of charging case
Charging
Earbuds charging Case charging 
Troubleshooting
| Problem | Reason | Solutions |
|---|---|---|
| Does not power on / Does not respond | Battery is low | Charge the earphones for |
2 – 3 hours and restart the earphones
No sound after pairing| Incorrect pairing| Pair the earphones again or reset
the earphones
Turns off automatically| Battery is low| Charge the earphones for 2-3 hours
Failing to charge| Error with power supply| Perform a hardware reset
No light on the case during charging| Error with power supply| Check whether
the charging cable is plugged in. Ensure the switch is turned on.
Hearing an echo| Volume is too loud or the environment is too noisy| Adjust
the volume or change your location
Noise in-call / Sound occasionally drops| Noisy environment or distance
between earphones and mobile phone is too far| Change your location or bring
your earphones and mobile phones closer together
Sound is too soft| Low volume| Increase the volume
Pairing unsuccessful / Only one side has sound / Cannot find the pairing name
on the device / Mono pairing unsuccessful| Reset the earphones / Reconnect the
earphones again| Reset and reconnect the earphones
Earphones don’t power on when removing from the charging case| Charging case
is low in battery| Charge the earphones and the charging case for 2-3 hours
Safety guide
Important safety instructions
- Read the user guide & warranty manual (as supplied) carefully and completely before using the product.
- Always include this safety guide when passing the product on to third parties. Do not use an obviously defective product.
- Use only the product in environments where wireless Bluetooth® transmission is permitted.
Preventing damage to health and accidents
- Do not listen at high volume levels for long periods of time to prevent hearing damage.
- The product generates stronger permanent magnetic fields that could cause interference to cardiac pacemakers, implanted defibrillators (ICDs) and other implants. Always maintain a distance of at least 3.94” (10cm) between the product component containing the magnet and the cardiac pacemaker, implanted defibrillator or other implant.
- Keep the product, accessories and packaging parts out of reach of-children and pets to prevent accidents. Swallowing and choking hazard.
- Do not use the product in an environment that requires your special-attention (e.g. in traffic).
Preventing damage to the product and malfunctions
- Always keep the product dry and do not expose it to extreme temperatures (hairdryer, heater, extended exposure to sunlight, etc.) to avoid corrosion or deformation. The normal operating temperature is from 0 °C to 40 °C/32 °F to 104 °F.
- Use only attachments/accessories/spare parts supplied or recommended by Richton.
- Only clean the product with a soft, dry cloth.
Safety instructions for lithium rechargeable batteries
WARNING
In extreme cases, rechargeable batteries may leak and may cause the following
hazards if abused or misused:
• explosion • fire development • heat generation • smoke or gas development
| Dispose of defective products with built-in rechargeable batteries at
special collection points or return them to your specialist dealer.
---|---
| Only use rechargeable batteries recommended by RichGo and the appropriate
chargers.
| Only charge the product / rechargeable batteries at ambient temperatures
between 10°C/50°F and 40°C/104°F.
| Switch battery pack-powered products off after use.
| When not using for extended periods of time, recharge the product /
rechargeable batteries regularly (about every 3 months).
| Do not heat the product / rechargeable batteries above 70 °C/158°F. Avoid
exposure to sunlight and do not throw the product / rechargeable batteries
into fire.
Controls
Music Call Voice Assistant
Reset
Clearing all pairings Choose ‘Forget device’ in Bluetooth setting’s Take
earphones out of case, tap both earphones 3timesatthesametime
WhiteLEDturnsonfor1 second and then turns off Place earphones back into the
charging case and close The earphones can now be paired again, following the
pairing process the lid.
Intended use/Liability
Richton will not be responsible for any indirect or consequential loss,
loss of profits or loss of data. Warranty will be void under the following
conditions, and manufacturer reserves the right to refuse to provide service
and to demand charges for any costs of servicing from the customer.
There will be no warranty if the product has been modified or repaired by
persons not authorized by manufacturer; Mishandling or wrong application of
product, such as leaving batteries over an extended period in the product
causing battery fluid leakage, or applying wrong voltage, manual destruction,
damage caused by natural disaster or accident; Product caused by impact sand
or liquid damage, tampering, or operating fail; Install and maintain product
without following instructions provided by the manufacturer; If the model
number or item code attached with the product has been erased or modified;
Modify without authorization the contents of this warranty policy.
If the product have been used for commercial, display, demonstration or rental
purpose. All parts replaced within the warranty period are properties of
manufacturer. We have the right to handle those parts as necessary.
Warranty covers only the hardware of the product’s main body. All other
accessories are not covered within the warranty terms, such as external
connection cable, power cable, computer cables, software, CD, external
cover/cabinet and user manual. (For item description and accessories, please
refer to the user manual/instruction manual/user guide)
Manufacturer Declarations
More information on legal compliance labels can be found at the end of this
document.
Always return your used electronic products, batteries, and packaging
materials to dedicated collection points. This way you help prevent
uncontrolled waste disposal and promote the recycling of materials. Electrical
and electronic products contain a lot of valuable materials, including metals
(such as copper, aluminum, steel, and magnesium) and precious metals (such as
gold, silver, and palladium). All materials of the device can be recovered as
materials and energy.
The crossed-out wheelie bin symbol on your product, battery, literature, or
packaging reminds you that all electrical and electronic products and
batteries must be taken to separate collection at the end of their working
life. Do not dispose of these products as unsorted municipal waste: take them
for recycling. For info on your nearest recycling point, check with your local
waste authority.
Part Name| (Pb)| (Hg)| (Cd)| (CrVl)| (PBB)|
(PBDE)
---|---|---|---|---|---|---
(Metal parts)*| o| o| o| o| o| o
(Circuit modules)| o| o| o| o| o| o
(Battery)| o| o| o| o| o| o
O: GB/T 26572
X: GB/T 26572
China battery warning
RichGo Technology (Shenzhen) Co. Ltd is a licensee of the Nokia brand for
earphones and mobile accessories.
All trademarks are the property of their respective owners. Nokia is a
registered trademark of Nokia Corporation.
The BLUETOOTH® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by RichGo is under license. For
product support, please visit http://callwww.mynokia.com/support or
4009993019 (CN)