SAMSUNG VS20A95843W/EU Stick Vacuum Electric Broom User Manual

June 13, 2024
Samsung

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SAMSUNG VS20A95843W/EU Stick Vacuum Electric Broom

SAMSUNG-VS20A95843W-EU-Stick-Vacuum-Electric-Broom-
product

Product Information

  • Product Name: Vacuum Cleaner
  • Model: VS20A95**** Series
  • Manufacturer: Samsung

Product Usage Instructions

  1. Safety Information:
    • Before using the vacuum cleaner, read and understand all safety symbols and warnings provided in the user manual.
    • Ensure that the vacuum cleaner meets all regulatory obligations and environmental commitments.
    • Do not use the vacuum cleaner for any purpose other than its intended use.
    • Make sure to use the appropriate fuse for the non-renewable BS 1363 plug.
    • Avoid exposing the vacuum cleaner to extreme temperatures.
    • Do not short-circuit the battery terminals.
  2. Maintenance:
    • To clean the washable parts of the vacuum cleaner (Dustbin, Washable Micro Filter, Fine Dust Filter, Metal Mesh Grille Filter), use a dry cloth.
    • Use an acceptable detergent to clean the washable parts. Do not use prohibited detergents such as alkaline acid industrial cleaners, oils, etc.
    • Avoid using jet spray air fresheners, animal oils, vegetable oils, and certain acids on the vacuum cleaner.
  3. Battery:
    • Use only the genuine battery (VCA-SBTA95) provided by Samsung for the vacuum cleaner.
    • Do not use the battery for other electronic appliances or purposes.
    • Avoid exposing the battery to high temperatures or short-circuiting its terminals.
    • Visit an authorized service center to purchase any consumable accessories or replacement batteries.
  4. Preparation:
    • Check the accessories included with your vacuum cleaner. The accessories may vary depending on the model.
    • Familiarize yourself with the parts overview diagram provided in the user manual.
    • Ensure that the telescopic pipe, pet tool, combination tool, extension crevice tool, charger, flexible tool, dust bags, accessory cradle, and clean station are properly assembled and installed.

Note: For detailed instructions on assembly, usage, and troubleshooting, refer to the complete user manual provided with the product.

Disclaimer:
The above instructions are a brief summary of the user manual. It is recommended to refer to the complete user manual for comprehensive instructions and safety guidelines.

User manual
VS20A95**** Series

  • In order to save valuable resources, we are reducing paper manuals and providing electronic user manuals that you can check on your smartphone or a website.
  • For instructions on how to use the product, please refer to the user manuals provided as a QR code or the Samsung Electronics’ website (www.samsung.com).

Viewing the user manuals

  • STEP 1 Launch a QR code reader app and then scan the QR image attached to the product.
  • STEP 2 Select a menu from the product registration, view the manuals, or connect a service. When you select a manual, you can view the manual of your purchased product.

Safety information

  • Before operating the appliance, please read this manual thoroughly and retain it for your reference.
  • Because the following operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual.

Important safety symbols

  • WARNING
    Indicates that a danger of death or serious injury exists.

  • CAUTION
    Indicates that a risk of personal injury or material damage exists.

  • NOTE
    Indicates that the following text contains additional important information.

General
For information on Samsung’s environmental commitments and product-specific regulatory obligations e.g. REACH (WEEE, Batteries) visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html.

  • Failure to meet these requirements could cause damage to the internal parts of the vacuum and void your warranty.
  • If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless an appropriately rated (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug.

To determine the correct rating of the fuse refer to the marking on the plug.

  • Read all instructions carefully. Before switching the vacuum on, make sure that the voltage of your electricity supply is the same as that indicated on the rating plate at the rear of the handy vacuum cleaner (battery contact side).
  • This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Children should not clean or perform maintenance on the vacuum without adult supervision.
  • Do not allow the vacuum cleaner to run unattended at any time.
  • This product is intended for household use only. (Do not use this product for other than its intended purposes.)
  • Do not allow children to ride on or play with the product.
    • An injury or product damage may occur.

Vacuum cleaner

  • When assembling the vacuum, be careful not to catch your fingers or hands in the movement fold of the handle.
  • Do not use the vacuum cleaner on a wet rug or floor.
  • Do not use the product at the following places;
    • In a place where a burning candle or a desk lamp is placed on the floor.
    • In a place where heaters are turned on or unextinguished embers exist in an unattended fireplace or an ashtray etc.
    • In a place where there are combustible materials such as oil paint, paint thinner, mothproofing substances, gasoline, alcohol, thinner, ashtrays with unextinguished cigarettes, etc.
    • In a closed place filled with explosive or toxic vapor.
  • Do not pick up the following things. Abnormal operation or product damage may occur.
    • A match or unextinguished ashes or cigarettes
    • Hard or sharp objects
    • Toxic materials (chlorine bleach, ammonia, drain cleaner, etc.)
    • Liquid such as water or beverage or pet’s waste
    • Chalk powder
  • If there is a gas leak or combustible spray such as a dust remover is used, do not touch the power outlet and open the window for ventilation.
    • An explosion or fire may occur.
  • If the product makes a strange sound or emits a smell or smoke, turn off the product immediately, and then contact a Samsung service center.
    • Electric shock or fire may occur.
  • When using the vacuum cleaner, be careful not to hurt yourself on the moving or spinning parts.
    • Keep your body parts (Hair, hands, etc.) from the spin brush or the spin disk.
  • When cleaning the wall or ceiling, you should use both hands.
    • If you clean with one hand, you can damage your wrist or drop the vacuum and cause an injury or damage the vacuum.
  • Do not use the vacuum cleaner on objects that can be easily scratched (monitors, stainless steel appliances, etc.).
  • Sometimes the wheel of a brush can scratch the floor. Before using the vacuum cleaner, check the wheels of the brush.
    • If there is foreign matter on the wheel of the brush that cannot be removed easily, contact a Samsung service center.
  • When the spin brush inside a brush is working, do not touch the brush.
    • Otherwise, your hand can be caught and it may cause an injury.
  • Do not use the vacuum cleaner in direct sunlight or high heat.
  • If excessive force is applied to an accessory with a motor or foreign matter is caught in the spin brush (or spin disk), the accessory may stop working to protect the motor or the product. Turn the vacuum cleaner off, remove the foreign matter, and then turn it back on.
  • Static electricity may occur depending on the humidity, temperature, floor material, etc. in your home. If it happens repeatedly, contact a Samsung service center.
  • Do not use Pet Tool in a small area for a long time and do not let Pet Tool keep spinning in one place.
    • Damage may occur if used on sensitive materials
  • Do not use the Combination Tool on hard materials such as leather or wood while bristles are not extended.

Maintenance

  • While using or after using the vacuum cleaner, you should lay the vacuum cleaner down or place it on the Clean Station to store it.
    • The product may fall and an injury and severe product damage occur. In addition, you may not be compensated for the damage.
  • Do not store the vacuum cleaner inside a car.
  • Before removing foreign matter from the product, turn off the product first.
    • If the product is on while you are removing the foreign matter, you can hurt yourself or damage the product.
  • When cleaning the exterior of the product, turn off the product first and then wipe it with a dry towel. Do not spray water directly onto the product or wipe it with volatile materials such as benzene, thinner, or alcohol.
    • If water gets into the product and an error occurs, turn off the product and contact a Samsung service center.
  • When cleaning the washable parts, do not use alkaline detergent, acid, industrial detergent, air freshener, acetic acid, etc.
    • Product damage such as plastic breakage, deformation, discoloration, printing deterioration, etc. may occur.

Washable Parts

| Dustbin, Washable Micro Filter, Fine Dust Filter, Metal Mesh Grille Filter, dry cloth
---|---
Acceptable detergent|

Neutral

|

Dishwashing detergent

Prohibited detergent

| Alkaline| Lox, mold cleaner, etc.
Acid| Paraffin oil, an emulsifier, etc.
Industrial cleaners|

NV-I, PB-I, Opti, alcohol, acetone, benzene, thinner, etc.

Air freshener| Jet spray air fresheners (coffee flavor, herb, etc.)
Oils| Animal oils, vegetable oils
Etc.| Edible acetic acid, vinegar, glacial acetic acid, etc.

  • Storing the product in sunlight for long hours may cause parts of the product to deform or discolor. Therefore, store the product in the shade.
  • After cleaning the dustbin, Metal Mesh Grille Filter, or Washable Micro Filter with water, dry them in the shade.
    • When heat is applied, part deformation may occur.

Clean Station

  • Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces.
  • Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
  • Do not pull the power cord and do not touch the power plug with wet hands.
    • Electric shock or fire may occur.
  • Do not use extension cords or outlets with inadequately rated current.
  • If there is dust, water, etc. on a pin or contact point of the power plug pin, wipe them carefully.
    • Abnormal operation or electric shock may occur.
  • Do not use a damaged power plug, power cord, or loose power outlet.
    • Electric shock or fire may occur.
  • Unplug the Clean Station from the outlet before servicing.
  • Do not expose the Clean Station to high temperatures or allow moisture or humidity of any kind to come into contact with the Clean Station.
  • Do not plug the Clean Station into a power source with the incorrect voltage. Do not plug the Clean Station into a multi-plug outlet or power strip.
    • Electric shock or fire may occur.
  • If the power cord is damaged, have a Samsung-authorized service center replace the power cord with a new power cord.
    • Electric shock or fire may occur.
  • Make sure that the charging terminals of the vacuum cleaner and the Clean Station do not come into contact with a conductor such as a bracelet, watch, metal rod, nail, etc.
    • Product malfunction or electric shock may occur.
  • As the Clean Station is designed for the use of Samsung Jet cordless vacuum cleaners only, do not use the Clean Station for other electronic appliances and other purposes.
    • Severe damage to the Clean Station or fire may occur.
  • Do not allow children to cling to or push the Clean Station.
    • Personal injury, product, and floor damage may occur.
  • Do not charge the product near a window, heater, toilet, bathroom, etc.
  • Do not attempt to open the Clean Station. Repairs should be only carried out by a qualified Samsung service center.
  • Injury or product malfunction from incorrect installation of the Clean Station may not be compensated.
  • Do not bend the power cord with excessive force or put heavy objects on the power cord.
    • Electric shock or fire may occur.
  • Before unplugging or plugging in the Clean Station, turn off the vacuum cleaner and make sure that the pins of the power plug do not come into contact with your hands.
    • Fire or electric shock may occur.

Battery

  • Do not mutilate or incinerate batteries as they will explode at high temperatures.
  • Do not drop or strike the battery or subject it to a sudden shock.
  • Do not disassemble the battery and make sure that you do not create a short circuit across the plus (+) and minus (-) terminals.
  • As the battery is manufactured only for this product, do not use the battery for other electronic appliances or other purposes.
  • When you purchase a new battery, make sure to check the model name (VCA-SBTA95) and the genuine logo.
    • Contact your nearest Samsung Electronics retailer or Samsung service center to purchase any consumable accessories.
  • Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on your skin, wash the affected area quickly with water. If the liquid gets into your eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention.
  • When attaching the battery to the vacuum cleaner, insert it until you hear a click. This assures that the battery is firmly attached.
    • Otherwise, the battery may fall and could cause product damage or injury.
  • If you are not going to use the vacuum cleaner for a long period of time or you are going to be away from home for a long period of time, unplug the Clean Station, and then detach the battery from the vacuum cleaner. When the battery is not being charged and not being used, it will slowly discharge.
  • To protect the motor and the battery, the product may not operate when the temperature is lower than 5 °C or higher than 45 °C.
  • Dispose of the dead battery in compliance with local regulations.

Preparation

Accessories

The accessories with the ‘ * ‘ mark may differ depending on the models.

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Optional

  • VS20A958*** model: The additional battery and charger can be purchased separately.
  • The Spray Spinning Sweeper includes reusable wet pads and disposable wet pads.
  • The Spray Spinning Sweeper and Jet Dual Brush are only compatible with the VS20A95**** model.
Parts overview

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  1. Power ( ) button
  2. Suction power control buttons
  3. Washable Micro Filter
  4. Metal Mesh Grille Filter
  5. Display
  6. Dustbin release button
  7. Fine Dust Filter
  8. Dustbin
  9. Adjustable pipe
  10. Handle
  11. Battery level indicator
  12. Battery release button
  13. Pipe release button
  14. Pipe length adjustment button
  15. Brush release button
  16. Dustbin joint
  17. Clean Station START/STOP button
  18. Dust bag
  19. Clean Station front cover
  20. Clean Station Premotor Filter
  21. Clean Station Fine Dust Filter
  22. Power cord

NOTE
The wave pattern on the exterior of the product is a natural appearance due to the use of pearl plastic materials and its pearl distribution. In addition, the shining pearl used in the material gives an excellent gloss coating, no extra coating necessary.

Operation

For detailed information, please refer to the QR code.

Installing the Clean Station

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  1. Run the power cord of the Clean Station along the round groove at the bottom.
    • Make sure the power cord is correctly placed so that the Clean Station stands without tilting.
  2. Before plugging in the Clean Station, arrange the power cord neatly.
  3. When plugging in the Clean Station, the START/STOP button turns blue for 5 seconds and goes off.
Using the Clean Station

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  • After inserting the vacuum cleaner into the Clean Station, press the START/STOP button to empty the dustbin.
    • Press the START/STOP button again to stop its operation.
  • Close the bottom cover of the dustbin before using the vacuum cleaner as the bottom cover is open after emptying the dustbin at the Clean Station.
Using the buttons and display
  1. Display
    • Displays the current mode (‘MIN, MID, MAX, JET, or WET’) or the alert message.
  2. Power ( )
    • Press this button to turn on or off the vacuum cleaner.
    • When you turn on the power, the vacuum cleaner starts in the ‘MID’ mode.
    • If you assemble the Spray Spinning Sweeper, the vacuum cleaner starts in the ‘WET’ mode.
  3. Suction power control (+ / -)
    • You can change the suction power mode (‘MIN, MID, MAX, or JET’).
    • In the ‘WET’ mode, press the + button to spray water once or press and hold the + button to spray water for up to 2 seconds.
    • Press and hold the + button for 3 seconds to enter or exit the language setting. Press the + or – button to select a language.
    • While the vacuum cleaner is on the Clean Station, press and hold the + button for 5 seconds to enable or disable the Energy Saving mode.

NOTE

  • Only the + button works when the vacuum cleaner is in the ‘WET’ mode.
  • You cannot enter the language settings when the vacuum cleaner is in the ‘WET’ mode.
  • The energy-saving mode is automatically disabled if you use the vacuum cleaner.
  • The brush may cling to the floor or does not turn properly depending on the floor material (a carpet, a mat, bedding, etc.). If such a problem occurs, change the suction power mode to ‘MIN or MID’.

Alert messages

Message Explanation
Low battery Displays when the battery is low.
Object stuck in brush/tool Error displays when something is caught in the

brush or tool.
Filter not inserted| Error displays when Micro Filter is missing.
Clogged| Error displays when the vacuum cleaner is clogged.


Check brush, tool, or filter

| Alerts the user to check the brush, tool, or filter in order to solve the clogging error.


Clean Microfilter

| Alerts and recommends the user to regularly check and wash the Micro Filter.
Energy Saving on| Displays when the Energy Saving mode is on.
Energy Saving off| Displays when the Energy Saving mode is off.

Product specification

Charging and cleaning time may differ depending on the brushes and the conditions of use.

Model VS20A95**** Series
Power consumption (Vacuum cleaner) Based on a handy vacuum cleaner: 580 W
Battery specification Li-ion 25.2 V, 2200 mAh, 7 cell
Weight (Vacuum cleaner) 2.7 kg (Jet Dual Brush)

Size

| Vacuum cleaner| Width 250 mm x Depth 210 mm x Height 1,000 mm
Clean Station| Width 300 mm x Depth 300 mm x Height 850 mm
Charging time| 3.5 hours

Cleaning time (Default mode: MID)

| Combination Tool / Extension Crevice Tool| MIN: Approx. 60 min.| MID: Approx. 30 min.
MAX: Approx. 10 min.| JET: Approx. 3 min.

Jet Dual Brush

| MIN: Approx. 42 min.| MID: Approx. 24 min.
MAX: Approx. 14 min.| JET: Approx. 8 min.

Slim Action Brush

| MIN: Approx. 50 min.| MID: Approx. 25 min.
MAX: Approx. 15 min.| JET: Approx. 9 min.
Spray Spinning Sweeper| Approx. 100 min.

NOTE
Cleaning time stated in the above table is based on a test after using one battery. Cleaning time doubles when you use two batteries consecutively.

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Country Customer Care Center Web Site
UK 0333 000 0333

www.samsung.com/uk/support

DJ68-00859D-02

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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