Dimplex CAS500R-RGB-EU Built in Optimyst Electric Fireplace Instruction Manual

June 13, 2024
Dimplex

Dimplex CAS500R-RGB-EU Built in Optimyst Electric Fireplace Instruction Manual
Built in Optimyst Electric Fireplace

IMPORTANT INSTRUCTIONS

Please read this information guide carefully to be able to safely install, use and maintain your product. Failure to follow these instructions may cause injury and/or damage and may invalidate your guarantee.

When using electrical appliances, basic precautions should always be followed to reduce the risk of 昀椀re, electrical shock and injury to persons, including the following:

  • If the appliance is damaged, check with the supplier before installation and operation.
  • Do not use this appliance if it has been dropped.
  • Do not use outdoors.
  • Do not use in the immediate surroundings of a bath, shower or swimming pool.
  • Do not locate the appliance immediately below a 昀椀xed socket outlet or connection box.
  • Do not use this appliance in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a 昀椀re risk exists when the heater is accidentally covered or displaced.
  • Use this appliance on a horizontal and stable surface

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Children aged from 3 years and less than 8 years shall only switch on/o昀昀 the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance. Children of less than 3 years should be kept away unless continuously supervised

CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

Although this appliance complies with safety standards, we do not recommend its use on deep pile carpets or on long hair type of rugs. Ensure that furniture, curtains or other combustible material are positioned no closer than 1 meter from the appliance.

The appliance must be positioned so that the plug is accessible. In the event of a fault unplug the appliance. Unplug the appliance when not required for long periods.

If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualifiid person in order to avoid a hazard. Keep the supply cord away from the front of the appliance.

WARNING: This appliance must be earthed.

WARNING: In order to avoid overheating, do not cover the appliance. Do not place material or garments on the appliance, or obstruct the circulation around the appliance. The appliance carries a DO NOT COVER warning symbol

WARNING: Risk of fire – We do not recommend the use of this appliance connected through an extension lead or any external switching device such as a plug in timer or remote control plug in adaptor. All heating appliances draw high current through the mains supply and any weakness in the design, connections or components in these devices can easily result in overheating of the connection points resulting in melting, distortion and even the risk of 昀椀re!

WARNING: This appliance is not equipped with a device to control the room temperature. Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided

WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN

  1. Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the oesophagus.
  2. If you think batteries might have been swallowed or placed inside any part of the body seek immediate medical attention
  3. Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.
  4. Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.

WARNING
KEEP OUT OF REACH OF CHILDREN Swallowing can lead to chemical burns, perforation of soft tissue, and death. Severe bums can occur within 2 hours of ingestion. Seek medical attention immediately

CAUTION: No obvious symptoms
Unfortunately, it is not obvious when a button or coin battery is stuck in a child’s oesophagus (food pipe).

There are no specific symptoms associated with this. The child might:

  • cough, gag or drool a lot;
  • appear to have a stomach upset or a virus;
  • be sick;
  • point to their throat or stomach;
  • have a pain in their abdomen, chest or throat;
  • be tired or lethargic;
  • be quieter or more clingy than usual or otherwise “not themselves”;
  • lose their appetite or have a reduced appetite; and
  • does not want to eat solid food/be unable to eat solid food.

These sorts of symptoms vary or uctuate, with the pain increasing and then subsiding. A specification symptom to button and coin battery ingestion is vomiting fresh (bright red) blood. If the child does this seek\ immediate medical help.

The lack of clear symptoms is why it is important to be vigilant with “昀氀at” or spare button or coin batteries in the home and the products that contain them.

GENERAL INFORMATION

Unpack the appliance carefully and retain the packaging for possible future use, in the event of moving or returning the 昀椀re to your supplier. The appliance is a ame effect only. The appliance is designed to be built into a surround or built into a wall.

Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation of the 昀氀ame e昀昀ect. This is normal and should not be a cause for concern.

This product contains and utilises water as an aspect of its operation, the adherence to the cleaning requirement as detailed within the instructions is necessary to ensure that risk/s through bacterial proliferation are minimised. Please refer to the Maintenance section in the following instruction booklet for details on the cleaning.

Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank

WATER QUALITY & CLEANING

Normal clean tap water should be used in this device. In areas with hard water, a water softener (decalcifier) is recommended and more frequent cleaning and maintenance may be required.

Unfiltered water supplied from a well or another unmonitored supply is not recommended. The water tank, sump, sump lid, tank cap and air filters must be cleaned once every week, particularly in hard water areas. This is to remove dirt and prevent build up of limescale which could damage the product.

If you intend not using the appliance for longer than a week, drain the water from sump and water tank and dry the sump.

Ensure any soap/cleaning detergents if used are rinsed off fully to remove any residue before reusing parts. Do not use any harsh or corrosive chemicals for cleaning as these could damage the parts.

The sump and the water tank in this product are treated with a biocidal product, Silver Biocide. This conforms to the latest relevant ISO standard.

Do not drink the water from the sump or from the water tank(s).

INSTALLATION INSTRUCTIONS

This section describes how to install and set up your fire. Before you start:

  • Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible future use.
  • Before connecting the appliance, check that the supply voltage is the same as that stated on the appliance.

CONNECTIONS REQUIRED IN ADVANCE OF INSTALLATION

ELECTRICAL CONNECTION
Please ensure a 230/240V 16A power socket is located within 1m of the product. The electrical connection should be accessible during product installation so that the connection can be made to the product easily.

BUILDING THE PRODUCT SURROUND/ENCLOSURE

This product can be built into a wall, surround or structure. Please take note of the product dimensions (Fig.1) and build your wall, surround or structure accordingly. Suitable clearance should be provided to allow the product to be installed easily.
Installation Instruction
You are required to leave a minimum of 400mm from the base of the fuel bed to any shelf/enclosure above the product (Fig. 2). This will allow enough space above the product to allow the flame effect to form fully and not to be obstructed. When determining a location for the product, ensure that the unit will not be susceptible to drafts, vents, ceiling fans and other air currents. Similar to a candle, large movements of air will affect the unit’s ability to create and maintain the flame effect. If the desired location is susceptible to significant air movement, i.e. air vents, the different installation options illustrated in Fig 2 can be used.

Installation Instruction
VENTILATION
This product needs free ventilation from underneath to operate correctly. There are slots on the underside of the product to allow this free air through the product. The free ventilation helps keep the electronic components cool and allows the mist to rise and leave the product. Please see Fig 3 & 4 for examples of the required ventilation. Please take note of the requirement for a ventilation opening on the shelf where the product sits, to allow a clear path for the air to get to the product.
Installation Instruction
Installation Instruction
CAS500R-RGB Free Ventilation Area: Minimum 210cm?

CAS1000R-RGB Free Ventilation Area: Minimum 420cm?

ELECTRICAL CONNECTION
Plug the fire into a 16amp 230/240 Volt outlet. Be sure to have access to the plug after installation to allow for disconnection. Ensure that the supply cable exits at the back of the fire at the right or left hand corner to suit your supply socket location and is not trapped under the fire such that it might cause it to be damaged.

INSTALLING THE PRODUCT INTO SURROUND/ENCLOSURE

Once your enclosure has been built to the required dimensions and the electrical connection has been installed, follow the steps below to install your product.

  1. Sit the product on the constructed base, ensuring the cable is accessible and not caught under the product.

  2. Ensure the product is at the correct height to suit the installation and ensure it is adequately level. This can be done by adjusting the adjustable feet with a flat head screwdriver. (Fig 5) The levelness of the product can be verified by checking the on-board spirit level which is located on the metal base towards the back of the fire (Fig 6).
    Installation Instruction
    Installation Instruction

  3. Once the product is at the correct height and is level, centre the product within the opening. If using the LED log fuel bed (which is wider than the product), this can be done by fitting the fuel bed to the product. The fuel bed will centre itself within the opening and its guides will centre the product underneath (Fig 7).
    Installation Instruction

  4. With the product in its final position, remove the fuel bed and using suitable screws (not provided) screw the product to the surround using the four fixing holes shown in Fig 8.
    Installation Instruction

COMMISSIONING/INITIAL PRODUCT START-UP

CONNECTING THE RECEIVER/TETHERED REMOTE
With the fuel bed removed, Connect the Bluetooth receiver connector into the into the receiver cable socket at the back of the appliance (Fig 9). It is important to ensure that the jack is pushed fully into the socket. Failure to fully insert the connector will prevent the product from functioning cormrectly. The receiver has a cable length of 1.4m which will allow you position it anywhere around the product. If you prefer to hide it, the receiver can be placed inside the surround/wall. Please ensure that the receiver is not enclosed in metal, concrete or any other dense material, this will affect the signal from the remote control.
Installation Instruction
FILLING THE WATER TANK
Before powering on the product for the first time, ensure that a full water tank has been placed on the product. Remove the water tank from its location on top of the sump (Fig 10 ) and open it by unscrewing the orange cap (Fig 11). The tank should be filled with clean (decalcified) water only – Refer to WATER QUALITY & CLEANING for more details. When the tank is replaced on top of the sump, it will take about one minute for the tank to empty into the sump. Allow the sump to fill fully before switching on the product. Once filling is complete, the tank can be refilled and replaced on top of the sump. This will allow for the maximum capacity of water to be stored in the product.
Installation Instruction

INSTALLING THE LOG FUEL BED (IF SUPPLIED)
The product is supplied with a ‘metal fuel bed’ fitted. If you have chosen to operate your product with a log fuel bed, remove this metal fuel bed and retain it for future use (Fig. 12). Follow the steps below to install the log fuel bed.
Installation Instruction

  1. Gently lift the LED Log fuel bed out of its packaging. CAUTION: The fuel bed weighs 5kg. Be sure to only lift the fuel bed by the two centre logs (Fig. 13).
    Installation Instruction

  2. Place the fuel bed on top of the appliance, there are 4 plastic guides under the fuel bed to help locate it (Fig.7). Please note the fuel bed can be placed front to back or back to front on the product.

  3. Once the fuel bed is in place, remove the small loose log (Fig 14). This small log is secured with magnets and should asily lift off the fuel bed.
    Installation Instruction

  4. Locate the DC jack under the small log and connect it to the corresponding DC jack located on the product through the hole in the fuel bed (Fig.15).
    Installation Instruction

  5. Each log fuel bed is supplied with a loose non LED log. For single CAS500R-RGB installations, this can be placed on top of the fuel bed or stored away with the packaging. For CAS1000R-RGB or multiple product installations, the loose log can be placed on the join in the centre between two fuel beds **(Fig 16).

**

MULTIPLE PRODUCT INSTALLATION (DAISY CHAINING)

POWER CONNECTIONS
Both the CAS500R-RGB and CAS1000R-RGB products can be installed side by side to elongate the flame effect. When supplying power to multiple products, ensure the maximum wattage of the combined products does not exceed the rated capacity of the MCB (Minature Circuit Breaker) in the circuit.

MULTIPLE PRODUCT INSTALLATION
Follow steps 1-4 in “Installing the Product into Surround/Enclosure” to fit the first product. It is important that the first product is orientated so that the side of the product with the slots is left free and not connected to first endof the installation (Fig 17).
Installation Instruction

  1. When the first product is installed and securely fixed, prepare the second product by unscrewing the joining screws and screwing them into the opposite side of the metalwork (Fig 18). Please note, these screws should not be fully tightened and 5-10mm of thread should be left protruding from the edge of the product.
    Installation Instruction

  2. Fit the second product beside the first product, ensuring the protruding screws of the second product engage with slots of the first product. (Fig 19)
    Installation Instruction

  3. Ensure the second product is at the correct height to match the first product and ensure it is adequately level. This can be done by adjusting the adjustable feet with a flat head screwdriver. ( Fig 5) The levelness of the product can be verified by checking the on-board level (Fig 6)

  4. Tighten the screws of the second product so that it joins tightly with the first product. Additional products can be fitted to the second product by following steps 1-4 above.

MULTIPLE PRODUCT CONTROL
Each product has been supplied with its own link wire in order to form a hardwire link between multiple products. Please follow the instructions below to link multiple products together.

  1. Identify the ‘master’ product in the installation. It should the product on the left hand side of the installation.

  2. Connect the Bluetooth receiver to this product (Fig 20A, 21A). This will be the only Bluetooth receiver in the installation and will control the rest of the products in the installation. In an installation of both CAS500 & CAS1000 products, a CAS500 receiver (Fig 9) should be connected to the ‘master’ product.

  3. Plug the daisy chain link wire into the connector on the right hand side of the first/’master’ module (Fig 20B, 21B).

  4. Feed the wire through the hole in the metalwork and into the housing of the next product in the installation.

  5. Plug the daisy chain link wire into the left hand connector on the RGB strip on the following product (Fig 20C, 21C).
    Installation Instruction
    Installation Instruction

  6. Each product is fitted with a rotary identifier switch which must be adjuted for daisy chaining ( Fig22)
    Installation Instruction

  7. The master unit should be set at 0 (default). Subsequent units should be given a unique identifier number on each binary switch.

  8. Repeat steps 3-6 above in order to connect subsequent products in the installation.

Once set up, any command sent to the first product will be sent to all subsequent products. Flame height control and sound level control of the master product is matched for all subsequent products. If individual flame height control is required, this can be done by using the on board flame height controls on the product (Fig 23).
Additionally, the software of the product has been designed in such a way that when multiple products are connected to a main switch, products can be manually switched off and when switched back on they will operate in the same state as before they were switched off.

OPERATING THE PRODUCT

This section describes how to activate your fire using either the manual controls or remote control.

MAINS SWITCH
The mains switch is located under the fuel bed on the module and controls the electricity to the appliance (Fig 23A).
Installation Instruction
Note: This switch must be in the ‘ON’ (1 ) position for each appliance to operate.

MANUAL CONTROLS
Manual controls are located on the cassette module under the fuel bed. There are also manual controls on the tethered receiver unit which is fitted loose.

REMOTE CONTROL
The remote control is supplied with 2x CR2032 batteries already fitted. Pull both tabs from the rear cover to engage the batteries (Fig 24) and allow remote operation.
Note: The tethered receiver must be fitted to the product for remote control operation.
Installation Instruction

PAIRING THE REMOTE CONTROL
The remote control has wireless Bluetooth technology and needs to be paired to the receiver. This can be done by following the steps below.

  1. Press the rocker switch to the on (l) position.
  2. Press the  button on the Button Panel; the product will turn on.
  3. Press the button on the Button Panel, the LED’s will start to slowly blink on and off.
  4. Press the button on the remote control; the product LEDs will flash quickly five times and the product will then automatically switch off. The remote control is now paired to the product and can be used to switch it back on.

TO REPLACE THE BATTERIES

  1. Remove battery cover of the remote control using a Philips screwdriver **(Fig 25).

**

  1. Correctly install two 3 Volt (CR2032 or similar) battery in the battery holder with the + side facing up .
  2. Secure the battery cover using the previously removed screw.
    Batteries must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area .

Frequency band(s) this product operates in: 2.4GHz Maximum radio-frequency power transmitter in the frequency band(s) this product operates in: 2.71dB

GETTING THE DESIRED FLAME EFFECT

  1. Switch the appliance on by pressing the main switch to the on position and pressing the & button. The flames will start after 45seconds.
  2. Press the » and & buttons to adjust the flame to your desired level. Please give the flame generator time to react to the changes you make.

Once you have made your adjustments to both the flame height and crackling sound, the appliance will keep these settings even if you power off the appliance by either the on/standby button or by the main switch. The next time you switch on the appliance, it will start up as normal, wait 45 seconds for the flames to start and then revert to the adjusted settings.

MANUAL & REMOTE CONTROL OPTIONS

| Standby| Press to turn on the unit or to put it into standby mode. There is a brief delay after pressing this button before the unit turns on.
Note: When the unit is tumed on there is a 45 second warm up sequence before
the flame effect starts.
| Increase Flame| Press repeatedly (or press and hold) to increase flame intensity.
The unit will emit an audible beep when max level reached.
| Decrease Flame| Press repeatedly (or press and hold) to decrease flame intensity.
Fire Icon| Flame Theme| Press repeatedly to cycle through the different Flame themes below:

  1. Natural Flame
  2. Blue
  3. Violet e0o
  4. Red
  5.  Aquamarine
  6. Prism Mode – the flames will cycle through the different colours.

| Volume and
crackle sound
(Manual controls)| Pre* NOMISIV tO WO 1.01.01~01.0$1.0. OM t010.014.
| increase Volume
(Remote)| Press repeatedly (or press and hold) to increase the volume level of the crackling
| Decrease Volume
(Remote| Press repeatedly (or press and hold) to decrease the volume level of the crackling sound effect.
| Brightness| Press repeatedly to cycle the top light brightness settings:
B1 – Brightness level 1
B2 – Brightness level 2 B3 – Brightness level 3
B4 – Brightness level 4
B5 – Brightness level 5
B6 – Pulsating effect
| Timer| .Press repeatedly to set the duration of the timer. The fireplace goes into standby
o L Timer after the time has elapsed.
The timer can be set for 1 hour (1 presses), 2 hour (2 presses) and Timer OFF (3
presses).

| Heat
(If Applicable)| Press to turn heat on/off.
| Bluetooth.| Press this button for pairing remote handset – refer to ‘PAIRING THE REMOTE
CONTROL.

FLAME CONNECT APP
The Fire place place is capable of being controlled using the Flame Connect App for mobile devices. This is available to download to your device from Google Play or Apple App stores. Follow the on screen instructions for set-up.
NOTE: The fireplace will not operate using the provided remote control when the app is open on a mobile device.
Flame App
Google App
QR Code
App Store
QR Code

NOZZLE INSERTS
Nozzle inserts have been supplied and fitted to the nozzle opening. These inserts are used to alter the profile of  the flame effect. These inserts can be removed if a different flame profile is preferred. In addition to these inserts, inserts for blocking the flame in certain areas have also been supplied. To fit these inserts, remove the exisitng inserts that have been supplied and fitted to the product. Break the blocking inserts into the required length. Snap the inserts into the nozzle opening in the desired location. See Fig 26 for further details.

LOW WATER / REFILLING THE WATER TANKS
When the water tanks have emptied and the water level in the product is getting low, the product will flash its LEDs twice and beep twice. The product will operate for a further 15 minutes before beeping once and switching into low water mode. For products being operated with the LED log fuel bed, only the fuel bed will remain illuminated while in low water mode. At this point, the product can either be switched into stand-by mode using the remote control or Bluetooth receiver or the product can be refilled with water. Refilling the product with water will cause the product to restart automatically.

To refill the tank, remove the fuel bed and remove the water tank from its position on top of the sump. Refill the water tank using filtered/decalcified water only. The tank can then be replaced on top of the sump. If the product was not switched into stand-by mode after experiencing low later, the product will restart automatically after about 20 seconds of refilling.

Please note that for a CAS1000R-RGB product, the side of the product that is experiencing low water will flash twice and beep twice. The water tanks on both sides of the CAS1000R-RGB product can be refilled at this point as it is likely that they should both be empty or near empty.

MAINTENANCE

GENERAL TIPS
Only use filtered/decalcified water in this appliance. Always ensure that the appliance is sitting on a level surface. If you intend not using the appliance for longer than a week, remove and empty the sump and water tank. Once installed, never move this appliance or lay on its back, without draining the water from sump.

CLEANING
WARNING: Always press Switch ‘A’ to the ‘’OFF’ (0) position (Fig 23A) and disconnect from the power supply before cleaning the fire.

We recommend cleaning the following components once every week, particularly in hard water areas: Sump, Nozzle, Tank cap and seal, Air filter

For general cleaning use a soft clean duster — never use abrasive cleaners. To remove any accumulation of dust or fluff, the soft brush attachment of a vacuum cleaner should occasionally be used.

SUMP

  1. Press Switch ‘A’ to the ‘OFF’ (0) position (Fig 23A)

  2. Gently lift off the fuel bed and place it aside.

  3. Remove the water tank from its position on top of the sump.

  4. Disconnect the electrical connector to the transducers, located on the right side of the sump. (Fig 27).
    Installation Instruction

  5. There are two orange clips holding down the nozzle on the sump; one on the left and one on the right hand side of the nozzle. On the left side, press in the clip with one hand and with the other lift the nozzle out of the clip. Repeat this for the right side (Fig 28). The nozzle can now be lifted up and placed aside ( Fig 29).
    Installation Instruction
    Installation Instruction

  6. Gently lift up the sump ( Fig 30), taking care to keep it level so as not to spill any water. Sit the sump in the sink.
    Installation Instruction

  7. Carefully empty the sump into the sink taking note that the transducer is held in place by a retaining clip.

  8. Put a small amount of washing up liquid into the sump, and using a soft brush, gently clean all surfaces in the sumpand gently clean the transducer including the cone and metal discs located in the top grooved surface.

  9. When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid.

  10. Clean the nozzle with a soft brush and flush out thoroughly with water.

  11. Reverse the above steps 1 — 6 to reassemble.

TRANSDUCER

The transducer is a consumable item and may need to be replaced through time, depending on its usage. Replacement transducers can be purchased from our your dealer. The transducer is fixed in the sump with a plastic clip. If you need to replace your transducer:

  1. Follow the steps 1-5 in the CLEANING – Sump section under ‘Maintenance’ to gain access to the transducer.
  2. Press the clip back and lift the transducer upwards out of its holder.
  3. Place the new transducer into the sump, ensuring the its cable does not sit over the cone.
  4. Reverse the above steps to reassemble the nozzle and sump.

AIR FILTER

  1. Gently lift out the fuel bed and place it aside.

  2. Gently slide the air filter upwards out of its plastic holder. (Fig 31)
    Installation Instruction

  3. Gently rinse with water in the sink and dry with fabric towel.

  4. Replace the filter making sure that the coarse black filter is facing outwards.

  5. Replace the fuel bed.

TROUBLESHOOTING


The product has been designed to highlight particular errors by flashing the on board LED lights. The lights will flash a number of times corresponding to the error that is occurring. Please see the table below for the explanation of the errors.
S ymptom| Cause| Corrective Action
Product wit not operate.| Electrical connection issue
Product not switched on| Ensure product has working electrical connection.
Ensure mains rocker switch on (Fig 23)
Product Mil not operate. The LEO fuel bet only co- erates.| Low wen reading P
Product is not level| Rein the wake lankier) of the product See ‘Fang Meleder Tanks’ *am Ensure he product is level by cheesy me onboard level IF, 6)
LEOs bank tate and pod. uci keeps Mice| Product is comedian low water| Rent the water Winkle) of the product. See ‘Fling the Weler Tents* abate.
Product all not opens. LEOs cOntinuargy blhk Iwo, en one side| Low water reading on side that is blinking| Re411 the wale( tank() Of the product See Tiling the Wear Tanta’ eteve
Product all not Operate. LEOs oantinuougy Oink three tines| Time from max level to min level IS tea Mon.Cornfcing IMMIX bevel mating, (min and max level berg reed al the sena 11110. II| Ensure there we no leeks in the nanoEnsure hat the amainmaim freelyWein the sump.Ensure the product is level.
Product wit nd operate. LEOs contirwougy Oink Ms limn| Fit erne from Mn to max level Ms been exceeded| Rent the water ankle) Of the product See ‘Fang the Wale Tees’ shore
Product all not operate LEOs continuously WA 0003 every Et seconds On one tide| Overflow Detection on side that is blinking| Switch off the product and the water supply.
Contact your dealer for assistance.
Little or No Mal Genera. Ian| Transducer not operating correctly
Transducer is dirty
Transducer is not sitting correctly in sump
Fan is obstructed or blocked
Nozzle is not on sump correctly
Nozzle is blocked| Check agorae:el of transducerOlean sump ard ban:duce therougdySWIth oil product, take made off sump and ensure transducer is Otto, n sump weedyRomansas Mat and down Ensure a is plated beck In product correctlyEnsure Nozzle 4 Meng 01 Bun, earrecayClean sump. Itenscluow end nozzle Illag,h. IT
The none aged has own myth smoke.| Flame effect setting is too high| Turn down We Remo elect ON
We product line 10 edlust 10 an new soling
Ellumath Rana’ sups working| Loose connection| Chen cannon= to the reconnar trap DI
Remote                   Control         HopsnoMing|  Bluetooth range issue
Bluetooth Receiver connection is loose
Remote control batteries need replacing| Check positioning of Bluetooth Receiver. Ensure it is not encased in metal or concrete.
Check connection to the receiver (Fig 9)
Replace batteries with two new AAA batteries

ADDITIONAL INFORMATION

AFTER SALES SERVICE
Your product is guaranteed for two years from the date of purchase. Within this period, we undertake to repair or
exchange this product free of charge (excluding transducer discs & subject to availability) provided it has been installed and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.

RECYCLING
At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle Ewhere facilities exist. Check with your Local Authority or retailer for recycling advice in your area.

PATENT / PATENT APPLICATION

Products within the Optimyst range are protected by one or more of the following patents and patent applications:

  • Great Britain GB2460259B, GB2475794B, GB2418014, EP2029941, GB2436212, GB2402206B
  • United States US8413358, US8136276, US7967690, US8574086
  • Russia RU2434181
  • European EP2029941, EP2315976, EP1787063 (A1), EP2388527, EP2029941,
  • China CN101883953A, CN102105746A, CN101057105 (A), CN101438104
  • Australia AU2009248743A1, AU2007224634
  • Canada CA2725214, CA2579444, CA2645939
  • South Africa ZA2008/08702
  • Mexico MX2008011712
  • South Korea KR101364191
  • Japan JP5281417, JP5496291
  • Brazil BRP10708894
  • India 4122/KOLNP/2008
  • New Zealand NZ571900

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